CITB2501_IPRO ITB1183_Spec. Document.docx
DOCX document 219 KB Posted
- Solicitation number
- 1183
- Issued by
- Idaho
About this file
Summary of Pharmaceutical Services Specification Document
This is a specification document for the State of Idaho's procurement of pharmaceutical services for three facilities: Southwest Idaho Treatment Center, State Hospital West, and the Payette Assessment and Care Center. The document outlines the requirements for pharmaceutical services across these state-operated mental health and treatment facilities. The solicitation was released with a proposal due date of July 16, 2026. The specification document serves as the technical foundation for the competitive bidding process, detailing the scope of pharmaceutical services required to support patient care operations at the three locations.
The document does not specify an estimated contract value, contract term, or renewal options within the available materials. No incumbent vendor information, evaluation criteria details, pre-bid meeting information, or questions deadline are provided in the source material. Pricing terms, set-asides, funding sources, and other financial requirements are not detailed in the specification document excerpt available for review.
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STATE OF IDAHO
IDAHO DEPARTMENT OF HEALTH & WELFARE
Invitation to Bid (ITB) CITB2501 / IPRO ITB1183
Pharmaceutical services for Southwest Idaho Treatment Center, State Hospital West and Birch Children’s Residential Facility
Date of Issuance: 06/16/2026
TABLE OF CONTENTS
| ITB Administrative Information | 1 | |
| 1 | PURPOSE | 2 |
| 2 | GENERAL INFORMATION, solicitation instructions, standard terms and conditions AND SPECIAL TERMS AND CONDITIONS | 2 |
| 3 | INQUIRIES | 2 |
| 4 | PRE-BID CONFERENCE - Optional | 3 |
| 5 | BACKGROUND | 3 |
| 6 | THIS SECTION LEFT INTENTIIONALLY BLANK | 3 |
| 7 | SPECIFICATIONS / scope of work | 4 |
| 8 | COST AND BILLING PROCEDURE | 12 |
| 9 | SUBMISSION REQUIREMENTS | 13 |
| 11 | AWARD | 14 |
| 12 | Reporting requirements | 15 |
| 13 | Subcontractors | 16 |
| 14 | Insurance Requirements | 17 |
| 15 | other riders as necessary | 19 |
| ATTACHMENT 1-BIDDER QUESTIONS | 20 | |
| Attachment 2-STATE OF IDAHO CONTRACT TERMS AND CONDITIONS WITH ARTICLE 6 | 22 | |
| Attachment 3-STATE SIGNATURE PAGE | 39 | |
| ATTACHMENT 4-MODIFICATION AND EXCEPTION FORM | 40 | |
| ATTACHMENT 5-COVER FORM | 41 |
ITB Administrative Information
| ITB Title: |
| Pharmaceutical services for Southwest Idaho |
Treatment Center, State Hospital West and Birch Children’s Residential Facility
| ITB Project Description: |
| The Idaho Department of Health and Welfare (Department) is seeking bids for Pharmaceutical services. |
ITB Lead:
Signe Jensen Grants/Contracts Officer signe.Jensen@dhw.idaho.gov
Submit sealed Bid to:
Submit electronically via IPRO
Electronic Submission:
IPRO LOGIN
| Deadline To Receive Questions: |
| Wednesday, June 24, 2026,11:59:59 p.m. Mountain Time |
| ITB Closing Date: |
| Thursday, July 16, 2026, 5:00 p.m. Mountain Time |
| ITB Opening Date: |
| Friday, July 17, 2026, 9:00 a.m. Mountain Time |
Microsoft Teams Meeting ID: 277 405 318 447 185 Passcode: Sh77Zr3G
| Initial Term of Contract and Renewals: |
| The initial term is anticipated to be five (5) years, 09/01/2026 to 08/31/2031. Upon mutual, written agreement, the Contract may be amended or extended. The total Contract term, including all extensions, is not anticipated to exceed five (5) years. |
PURPOSE
The Department’s Division of State Care Facilities (DSCF) is seeking pharmaceutical services for the Southwest Idaho Treatment Center (SWITC), State Hospital West (SHW), and Birch Children’s Residential Facility (Birch) located in Nampa, Idaho.
GENERAL INFORMATION, solicitation instructions, standard terms and conditions AND SPECIAL TERMS AND CONDITIONS This Solicitation is issued by the state of Idaho (the “State”) via IPRO:
(https://purchasing.idaho.gov/vendor-resources/). The ITB Lead is the only contact for this Solicitation. All correspondence regarding this ITB must be in writing. In the event that it becomes necessary to revise any part of this ITB, amendments will be posted at IPRO. It is the responsibility of the Bidder to monitor IPRO for any updates or amendments. Any oral interpretations or clarifications of this ITB must not be relied upon. All changes to this ITB must be in writing and posted at IPRO to be valid. Alternate Bids are not allowed.
The current version of the Solicitation Instructions to Vendors is incorporated by reference into this Solicitation, and attached or referenced in any resulting Contract, as if set forth in their entirety. This document can be downloaded at https://purchasing.idaho.gov/vendor-resources/; or copies obtained by contacting the Division of Purchasing at 208-327-7465 or purchasing@adm.idaho.gov. Failure by any Bidder to obtain a copy of this document or the State of Idaho Contract Terms and Conditions with Article 6 - Attachment 2 shall in no way constitute or be deemed a waiver by the State of any term, condition or requirement contained in the referenced documents; and no liability will be assumed by the Department for an Bidder’s failure to consider the State of Idaho Standard Contract Terms and Conditions and Solicitation Instructions to Vendors in preparing its response to the solicitation.
SPECIAL TERMS PRECEDENCE: The State of Idaho Contract Terms and Conditions with Article 6 have been adapted for use by the Department and are included with this Solicitation as Attachment 2.
For the purposes of this Solicitation and the resulting Contract, the term “Bidder” and “Contractor” are used interchangeably. The resulting Contract will refer to “Contractor.”
INQUIRIES
Questions or other correspondence must be submitted in writing to the ITB Lead listed below. QUESTIONS MUST BE RECEIVED BY 11:59:59 P.M. Mountain Time ON THE DATE LISTED IN THE ITB ADMINISTRATIVE INFORMATION. Written questions must be submitted using Attachment 1, Bidder Questions. Official answers to all written questions will be posted on IPRO as an amendment to this ITB.
| ITB Lead: | Signe Jensen | |
| E-mail: | signe.Jensen@dhw.idaho.gov |
Any questions regarding the State of Idaho Standard Contract Terms and Conditions found in this RFP (Attachment 2) must also be submitted in writing, using Attachment 1, Bidder Questions, by the deadline identified in the ITB Administrative Information. The State will not consider proposed modifications to these requirements after the date and time set for receiving questions. Questions regarding these requirements must contain the following:
1. The rationale for the specific requirement being unacceptable to the party submitting the question (define the deficiency).
2. Recommended verbiage for the State’s consideration that is consistent in content, context, and form with the State’s requirement that is being questioned.
3. Explanation of how the State’s acceptance of the recommended verbiage is fair and equitable to both the State and to the party submitting the question.
3.1 Vendor Proposed Modifications and Exceptions to Requirements, Terms, and Conditions.
3.1.1 In the event that a Bid contains modifications or exceptions to any Solicitation requirements, terms, or conditions, they must be identified and submitted on (Attachment 4) – Modification and Exception Form, and must contain the following:
1. The rationale for the specific requirement being unacceptable to the party submitting the question (define the deficiency).
1. Recommended verbiage for the State’s consideration that is consistent in content, context, and form with the State’s requirement that is being questioned.
1. Explanation of how the State’s acceptance of the recommended verbiage is fair and equitable to both the State and to the party submitting the question.
0. The State will not consider any modifications or exceptions that are not identified specifically on (Attachment 4) – Modification and Exception Form and submitted after the Question deadline.
0. The State has sole discretion to determine if the modifications or exceptions submitted by a Bidder would result in a material change or otherwise threaten the integrity of the procurement process. Pursuant to IDAPA 38.05.01.084, the State may only negotiate non-material modifications or exceptions. Modifications or exceptions which the State determines to be material, or which otherwise threaten the integrity of the procurement process, will not be accepted or negotiated.
0. Except as otherwise provided within the Solicitation, the State will not consider modifications or exceptions to the requirements, terms, or conditions which are proposed after the ITB Question deadline.
0. Discussions with individual Bidders (including the utilization of one or more rounds of Best and Final Offers [BAFO] and/or Negotiations) solely related to sections 3.1 through 3.1.5 may be conducted in accordance with IDAPA 38.05.01.083 and .084, as determined by the State to be in its best interest. NOTE: Bidders should submit their best Bids initially as there is no guarantee that the State will conduct any discussions.
0. Bids which condition the Bid based upon the State accepting other terms and conditions not found in the ITB, or which take exception to the State of Idaho Contract Terms and Conditions with Article 6, will be found non-responsive, and no further consideration of the Bid will be given.
PRE-BID CONFERENCE - THERE WILL BE NO PRE-BID CONFERENCE FOR THIS ITB.
BACKGROUND
The Department’s DSCF operates programs that provide inpatient and residential treatment services for individuals with behavioral, psychiatric, developmental, and medical needs. The Department is issuing this ITB to secure comprehensive pharmacy services for SWITC, SHW, and Birch. The contractor providing these services must be responsible for meeting all requirements outlined in the Scope of Work, including dispensing, delivery, medication management, documentation, and compliance with all applicable laws and professional standards.
SWITC is a residential facility serving adults with intellectual and developmental disabilities who require structured support. Pharmacy services for SWITC must ensure consistent medication availability and coordination with facility staff.
SHW is an acute inpatient psychiatric hospital for adolescents. Services must support timely medication dispensing and alignment with treatment needs in a fast‑paced clinical environment.
Birch provides residential treatment for youth with behavioral and emotional challenges. Pharmacy services must support ongoing treatment plans and meet requirements for safe medication practices in a youth treatment setting.
The Contractor must provide reliable and compliant pharmacy services for all three (3) facilities as described in this ITB. All services must be performed in accordance with the Scope of Work, Department policies, state and federal regulations, and any additional requirements communicated during the term of the Contract. The Department may adjust service needs during the Contract period and the Contractor must be able to accommodate changes as required.
THIS SECTION LEFT INTENTIONALLY BLANK
SPECIFICATIONS / scope of work The Scope of Work is the services the Department requires your company to provide when the Contract is awarded.
I. General Requirements
| A. | The Contractor must provide regulatory standard pharmaceutical services to the Department of Health and Welfare (Department), Division of State Care Facilities (DSCF), including State Hospital West (SHW), located at 1652 11th Ave. N., Nampa, Idaho 83687, Southwest Idaho Treatment Center (SWITC), located at 1660 11th Ave. N., Nampa, Idaho 83687, and Birch Children’s Residential Facility (Birch) located at 1660 11th Ave. North, Nampa, ID 83687. |
| 1. | The Contractor must comply with the rules, regulations as outlined below: |
| a. | Statues and rules of the Idaho State Board of Pharmacy (BOP). https://adminrules.idaho.gov/rules/2008/27/0101.pdf. |
b. U.S. Department of Health and Human Services (HHS), Centers for Medicare and Medicaid Services. https://www.cms.gov/.
c. The Joint Commission (TJC). https://www.jointcommission.org/.
2. The Contractor must be licensed by the Idaho BOP and must provide the Department with a current copy of such license within two (2) business days following the effective date of the Contract.
B. The Contractor must provide hard or electronic copies of the Contractor's Policies and Procedures to the Department’s Director of Nursing Services, Hospital Administration, and Contract Manager within five (5) business days following the effective date of the Contract and whenever updates are made to the policies.
C. The Contractor must ensure that pharmaceutical services provided meet the needs of the patients/clients within SHW, SWITC and Birch. The Contractor must maintain a program or system that ensures appropriate control and accountability of pharmaceutical products within these designated facilities.
D. The Contractor must be available to provide pharmacy services twenty-four (24)-hours, seven (7) days a week.
E. The Contractor must meet and maintain all state and federal licensure requirements and registrations, including but not limited to a BOP license, Drug Enforcement Agency (DEA) registration, controlled substance registration, third-party payer credentials, Health Insurance Portability and Accountability Act (HIPPA) Compliance, and State Long Term Care (LTC) Licensure. Current copies of all licenses must be provided to the Department upon request.
| F. | Definitions |
| 1. | Formulary - The main function of a prescription formulary is to specify particular medications that are covered and available to be prescribed under a specific health care plan to enrollees. A tiered formulary provides financial incentives for physicians/patients to select lower-cost drugs. |
2. Non-Formulary - Non-formulary drugs are not included in the list of preferred medications that a committee of pharmacists and doctors deems to be the safest, most effective and most economical. They are drugs not included in the drug list approved by a health care plan.
3. Legend Drug(s) - Drugs approved by the United States Food and Drug Administration (USFDA) that are required by federal or state law to be dispensed to the public only on prescription of a licensed physician or other licensed provider. This can be a controlled substance (narcotic) or non-narcotic drug authorized by dentists, optometrists, and medical practitioners.
4. Over-the-Counter Drugs (OTC) - Drugs that do not require a prescription.
5. Bubble Packaging - Bubble packaging is a unit-dose medication packaging system in which individual doses are each clearly labeled with specific date and time; sealed in their own compartments and organized on a card for safe storage and administration.
6. Comprehensive Nursing Audit - A systematic, criterion-based review of nursing care practices and records by qualified professionals to evaluate quality, identify deviations from standards, and drive improvement in patient care and documentation. It involves a structured process of planning, implementation, analysis, and feedback, using tools like checklists to assess compliance with evidence-based practices and documentation standards.
| II. | Services to be Provided |
| A. | The Contractor must provide the following specific services to SWITC: |
1. Prescription and non-prescription pharmaceutical products:
a. Provide prescribed tablet and capsule pharmacy products, including legend and OTC medications, in a daily unit dose bubble pack based on a thirty-one (31)-day fill cycle for patients/clients at SWITC , and as otherwise requested by the Department.
b. Provide prescribed liquid/solution, suspensions, syrups, elixirs, powders/granules, lozenges/troches, sublingual, buccal, films, metered dose inhalers, nebulizer solutions, creams, ointments, gels, lotions, transdermal patches, sprays, foams, drops, nasal inhalers, solutions of injection, suppository medications, and all other medications in the smallest unit dose commercially available or single-dose patient/client packaging. Bulk packaging must only be sent in the event that unit dose packaging is not commercially available.
c. The packaging must be clearly labeled with the medication name, strength, administration date/time, patients/clients name, and indication. All medications must comply with industry standard manufactured packaging in accordance with State of Idaho Pharmacy Rules and Regulations and labeled in accordance with state and federal laws, rules and regulations for all prescriptions written by the patient's/client’s physician or authorized practitioner in compliance with applicable local, state and federal laws, rules and regulations. See https://adminrules.idaho.gov/rules/2008/27/0101.pdf.
i. Each medication delivered must be individually labeled with a scanner-readable barcode containing the National Drug Code (NDC) and be compatible with Computerized Patient Record System (CPRS), and Electronic Medical Records (EMRs) - Veterans Health Information Systems and Technology Architecture (VistA), and Therap.
d. In compliance with applicable local, state and federal laws, and rules and regulations, provide pharmacy products upon patient admittance and anytime prescription orders are changed during the week.
e. Provide a Hospital Emergency Kit (E-Kit) containing medications as requested by the Department.
f. Fill all drug and equipment prescription orders per the direction of the Department’s providers. If the prescription requires half tablets, the Contractor must split the tablets.
g. Maintain a current listing of the Department's drug formulary as required by the Department. The Contractor must provide assistance to the Department in updating the established formulary. The Contractor must fill all prescriptions within the established formulary.
h. Evaluate all prescriptions and OTC medications for potential drug interactions, adverse reactions, contraindications, or other irregularities prior to dispensing. The Contractor must communicate with the prescribing physician or designee when any contraindications or concerns regarding the drug regimen are identified.
i. Maintain the database for ancillary orders and obtain allergy information before reviewing a prescription. The Contractor must enter the allergy information into Therap.
j. Immediately inform the Department and the Contractor's Pharmacy Supervisor of any prescription, dispensing, and/or packaging errors on the part of the Contractor. The Contractor must provide written documentation regarding the action taken to prevent such errors in the future.
2. Pharmacy Administration Oversight and Quality Assurance. The Contractor must:
a. Provide consultant services which must include, but not be limited to the following:
i. Comprehensive Nursing Audit on monthly basis including, but not limited to, medication room inspections, ensure High Alert Medication posters are maintained for safety of patients/clients, medication administration observations, and spot-check all medication refrigerators to ensure proper operation, use, and quality control.
ii. Drug Regimen Review on quarterly basis; and
iii. All expired medications must be disposed of in Department designated lock boxes. The Contractor must not have access to the locked boxes.
b. Provide consultant services, including communication and coordination with the Psychiatrist and Physician and/or designee regarding medications as needed.
c. Maintain a drug profile and medication history for each patient/client served by the Contractor.
d. Provide twenty-four (24)-hour availability of pharmaceutical consultation to the Department’s professional staff, including but not limited to, providers, and nursing staff.
e. At the time of discharge, medication reconciliation must be completed for discharge medications and medications administered at the time of admission.
f. Maintain a list of High Alert Medications, which includes but is not limited to, all injectable insulins, long-acting injectable antipsychotics, and injectable and oral anticoagulants. The Contractor must provide High Alert Medication posters that must be maintained in the proximity of the medication rooms to remind nurses of the High Alert Medications.
g. Provide drug information to the Department's licensed professional staff, including but not limited to the Department’s psychiatrist and physician, regarding pharmacy products, including but not limited to clinically based drug formularies and disease management programs.
h. Provide Material Safety Data Sheet (MSDS) for all pharmacy products in hard or electronic copies and must be provided to the Department. All National Institute for Occupational Safety and Health (NIOSH) designated hazardous medications must carry a visible label and/or tag indicating their hazard status to ensure nursing staff are aware and can follow appropriate handling precautions. A NIOSH listing and handling precautions for each hazardous drug must be provided and distributed to the Department by the Contractor.
i. Provide the monthly antimicrobial data and prepare monthly reports for Departmental review.
3. Consulting Services: The Contractor must perform the following, but not be limited to:
a. Advocate for Department and SWITC residents by working with doctors and insurance companies to explore opportunities to avoid out of pocket expenses.
b. Provide a complete range of consultant pharmacist services on a monthly basis to the Department and report any irregularities to the Department’s physician and/or medical team.
c. Upon Department request, the Contractor’s pharmacist must provide medication counseling to patients/clients and the families of patients/clients.
B. The Contractor must provide the following services specific to SHW:
1. Prescription and non-prescription pharmaceutical products:
a. Provide prescribed tablet and capsule pharmacy products, including legend and OTC medications, in a daily unit dose bubble pack based on a thirty-one (31)-day fill cycle. Upon Department request, fill an additional designated cycle as indicated on a medication order for patients/clients.
b. Provide prescribed liquid/solution, suspensions, syrups, elixirs, powders/granules, lozenges/troches, sublingual, buccal, films, metered dose inhalers, nebulizer solutions, creams, ointments, gels, lotions, transdermal patches, sprays, foams, drops, nasal inhalers, solutions of injection, suppository medications, and all other medications in the smallest unit dose possible. The packaging must be clearly labeled with the medication name, strength, administration date/time, patient/client, and indication. All medications must comply with industry standard manufactured packaging in accordance with State of Idaho Pharmacy Rules and Regulations and labeled in accordance with state and federal laws, rules and regulations for all prescriptions written by the patient's physician or authorized practitioner in compliance with applicable local, state and federal laws, rules and regulations. See https://adminrules.idaho.gov/rules/2008/27/0101.pdf.
i. Each medication delivered must be individually labeled with a scanner-readable barcode NDC and be compatible with the CRPS VistA, and JUNO Health.
c. In compliance with applicable local, state and federal laws, and rules and regulations, provide pharmacy products upon patient admittance and anytime prescription orders are changed during the week.
d. Provide a E-Kit containing medications as requested by the Department.
e. Fill all drug and equipment prescription orders per the direction of the Department’s providers. If the prescription requires half tablets, the Contractor must split the tablets.
f. Maintain a current listing of SHW’s current drug formulary as required by the Department.
g. Evaluate all prescriptions and OTC medications for potential drug interactions, adverse reactions, contraindications, or other irregularities prior to dispensing. The Contractor must communicate with the prescribing physician or designee when any contraindications or concerns regarding the drug regimen are identified.
h. Maintain the database for ancillary orders and obtain allergy information before reviewing a prescription.
i. Immediately inform the Department and the Contractor's Pharmacy Supervisor of any prescription, dispensing, and/or packaging errors on the part of the Contractor. The Contractor must provide written documentation to the Department regarding the action taken to prevent such errors in the future.
2. Pharmacy Administration Oversight and Quality Assurance. The Contractor must:
a. Provide consultant services which must include but not be limited to the following:
i. Comprehensive Nursing Audit on monthly basis including, but not limited to, medication room inspections, ensure High Alert Medication posters are maintained for safety of patients, medication administration observations, and spot-check all medication refrigerators to ensure proper operation, use, and quality control.
ii. Drug Regimen Review on quarterly basis; and
iv. All expired medications must be disposed of in Department designated lock boxes. The Contractor must not have access to the locked boxes.
b. Provide consultant services that includes contact with the psychiatrist and physician regarding medication.
c. Maintain a drug profile and medication history for each hospital patient/client served by the Contractor.
d. Provide twenty-four (24)-hour availability of pharmaceutical consultation to the Department’s professional staff, including but not limited to, providers, nursing staff, and psychiatric technicians.
e. Per Joint Commission standards at the time of discharge, medication reconciliation must be completed for discharge medications and medications administered upon admission.
f. Maintain a list of High Alert Medications which includes, but is not limited to, all injectable insulins, long-acting injectable antipsychotics, and injectable and oral anticoagulants. High Alert Medications must be verified using a double check process prior to administration. The Contractor must provide High Alert Medication posters that must be maintained in the proximity of the medication rooms to remind nurses of the High Alert Medications.
g. Provide drug information to the Department's licensed professional staff, including but not limited to the Department’s psychiatrist and physician, regarding pharmacy products, including but not limited to, clinically based drug formulary and disease management programs.
h. Provide Material Safety Data Sheet (MSDS) for all pharmacy products in hard or electronic copies and must be distributed to the Department’s administration. All National Institute for Occupational Safety and Health (NIOSH) designated hazardous medications must carry a visible label and/or tag indicating their hazard status to ensure nursing staff are aware and can follow appropriate handling precautions. A NIOSH listing and handling precautions for each hazardous drug must be provided to the Department and distributed by the Contractor.
i. All Joint Commission standards must be adhered to (https://www.jointcommission.org/en-us).
3. Consulting Services: The Contractor must perform the following, but not be limited to:
a. Advocating for the Department and SHW residents by working with doctors and insurance companies to explore opportunities to avoid out of pocket expenses.
b. Providing a complete range of consultant pharmacist services on a monthly basis to the Department and report any irregularities to the Department’s physician or medical team.
c. Upon Department request, the Contractor’s pharmacist may be required to attend pharmacy and infection control committee meetings.
d. Upon the Department’s request, the Contractor’s pharmacist must provide medication counseling to patients and the families of patients.
C. The Contractor must provide the following specific to Birch:
1. As requested by the Department, nonprescription OTC pharmaceutical products must be provided.
a. Provide OTC tablet, capsule and liquid pharmacy products in a daily unit dose bubble pack based on a thirty-one (31)-day fill cycle. Upon Department request, fill an additional designated cycle as indicated on a medication order for patients/clients.
i. Each medication delivered must be individually labeled with a scanner-readable barcode NDC.
2. All expired medications must be disposed of in Department designated lock boxes. The Contractor must not have access to the locked boxes.
III. Billing of Third-Party Payers A. The Contractor must bill applicable third-party payers, including but not limited to private insurers, Medicaid, and/or Medicare, for all prescription medications provided to the patients/clients in accordance with normal, customary, and industry-accepted manner for standard billing practices and payer requirements.
B. The Contractor must perform all billing and collection services for pharmacy products to be reimbursed by a third-party payer (or the Department for non-reimbursable pharmacy products) in accordance with applicable law. The Contractor must obtain necessary prior authorization as required by third-party payer. The Department will assist in providing necessary information for prior authorization.
| IV. | Records and Documentation |
| A. | The Contractor must: |
| 1. | As requested by the Department, interface, build, maintain, and update the applicable EMR with current medication orders, demographics, and all allergies for patients/clients at SWITC, SHW and Birch as requested. |
2. Receive prescription orders from the Department, including but not limited to, SWITC, SHW and Birch by way of a dedicated fax line or scanners provided by the Contractor.
3. Perform evaluations, clinical reviews and interpretations of a prescription consistent with federal, state and local pharmacy statues, reflected in the applicable EMR. The clinical review of a prescription must include the following: drug interactions, appropriate dose and duration, duplicate therapy, allergies or contraindications, and clinical appropriateness for the patient/client through the applicable EMR.
4. Consult with the prescriber concerning any necessary clarifications.
5. Interpret clinical data in the applicable EMR (i.e. drug interactions, labs, frequency, drug usage, and etc.)
B. The Department and Contractor will use a dedicated fax line for the transfer of lab work and results that must be uploaded to the applicable EMR system for review.
| V. | Delivery process |
| A. | Prescribed and OTC medications must be delivered by the Contractor two (2) times daily, Monday through Friday, upon mutually agreed upon times between the Department and the Contractor except for state recognized holidays (https://sos.idaho.gov/state-holidays/). All medications must be delivered to the Medication Room identified by the Department at each facility. |
B. The Contractor must provide emergency after hours and weekend medications as needed, with twenty-four hours/seven (24/7) days a week coverage. All emergency after hours and weekend medications must be delivered to SHW, SWITC, and Birch as requested by the Department within two (2) hours of receiving the order or within a mutually agreed upon timeframe between the Department and the Contractor.
C. In the event the pharmaceutical product(s) cannot be furnished within the agreed upon time frame, the Contractor must notify the Department immediately and determine if another pharmacy provider can provide the required pharmacy product(s) to the Department. If so, the Contractor must make arrangements with the other pharmacy provider to provide the product to the Department and must, within six (6) hours after receipt of order, notify the Department's designated contact of any such arrangement.
| VI. | Quality Assurance Plan |
| A. | The Contractor must develop and maintain a Quality Assurance Plan for SWITC, SHW and Birch that describes the Contractor's internal controls for ensuring accurate data, timely response, professional quality reports and documentation, and any other pertinent data. The Contractor must provide a copy of their plan to the Department upon request. |
| VII. | Transition Plan |
| A. | The Contractor must submit for Department approval, a Transition Plan for SWITC, SHW and Birch upon early Contract termination or ninety (90) calendar days prior to expiration of the Contract, whichever comes first. |
B. The Transition Plan for SWITC, SHW and Birch must include a description of the process for ensuring smooth transition of program services, transfer of program materials and documentation either to the Department or to another contractor determined by the Department upon termination or expiration of the Contract.
| VIII. | Additional Phases/Work Assignments |
| A. | The Department may request that the Contractor provide additional services directly related to the contracted services for SWITC, SHW and Birch. The Department will contact the Contractor if additional services are required. The Contractor must work with the Department to develop a work plan and budget based on the additional services. |
COST AND BILLING PROCEDURE
See IPRO. Download the Excel spreadsheet titled “Bid Schedule” found in the Question Section of the related ITB on IPRO. Complete the spreadsheet, upload it back into the appropriate Question Section on IPRO.
Part 1. COST:
The Contract resulting from this ITB will be a FIRM FIXED FEE / INDEFINITE QUANTITY Contract.
The Bidder must provide a fully-burdened rate which must include, but not be limited to, all operating and personnel expenses, such as: overhead, salaries, delivery, shipping, integration costs, administrative expenses, profit, and supplies.
The cost matrix located on the Bid Schedule includes the Department’s best estimate of number of units for the initial Contract term and is not to be considered a guarantee of actual number of units to be experienced under the Contract. Estimated quantities are for evaluation and award purposes, based on the Department’s best estimate, and are not binding on the Department.
Costs must remain firm throughout the life of the Contract, unless otherwise agreed to by the Department and modifications will only be considered under verifiable extenuating circumstances.
Appendix A: Input your Cost Method, Costing Formula, Dispensing Fee and Cost Per Unit information in the blue cells. The Subtotal will be automatically calculated. The FIVE (5) YEAR TOTAL AMOUNT will automatically populate. This is the total amount bid for the full five (5) years of the Contract.
Part 2. Billing Procedure:
The Contractor must provide a monthly invoice and any reports required by the Report section within ten (10) business days after the end of each month. No invoices will be accepted or paid without receipt of the required reports. The invoice must include, but not be limited to:
1. Invoice date;
2. Invoice number;
3. Contractor name, address, phone number, and email address;
4. All Contractor services delivered during the billing period, identified by each item as reflected in the cost matrix and the total for each;
5. Total amount billed for the billing period;
6. Dates of service; and
7. Contract number.
Invoices and all audit reports must be submitted to:
[information will be provided in the resulting Contract]
The final invoice must be submitted to the Department no later than thirty (30) calendar days after Contract expiration. Final invoices received without backup/supporting documentation or with errors will be returned to the Contractor for resubmission.
SUBMISSION REQUIREMENTS
9.1 Required Bid Submission Items
Your Bid Submission must consist of the following:
Bid Schedule See IPRO. Download the Excel spreadsheet titled “Bid Schedule” found in the Question Section of the related ITB on IPRO. Complete the spreadsheet, upload it back into the appropriate Question Section on IPRO. Do not submit your Bid on any other form. Submitting your Bid on a form different than the Bid Schedule will cause your Bid to be rejected as non-responsive.
State Signature Page The State Signature Page must be completed and submitted as part of your Bid. The State Signature Page is Attachment 3.
Cover Form The Cover Form must be completed and submitted as part of your Bid. The Cover Form is Attachment 5.
Acknowledgement of Amendments If the ITB is amended, the Bidder must acknowledge each amendment with a signature on the acknowledgement form provided with each amendment. Failure to return a signed copy of each amendment acknowledgement form with the Bid may result in the Bid being found non-responsive. See IDAPA 38.05.01.52.
10 Bid Submission Methods Bids MUST be through IPRO, at https://sms-idaho-prd.tam.inforgov.com/fsm/SupplyManagementSupplier/page/XiSupplyManagementSupplierPage?csk.SupplierGroup=LUMA. Do not fax or e-mail your Bid. Your Bid must be received by the date and time specified on the IPRO header document.
All Bidders participating in a Solicitation issued through IPRO must establish an account in the IPRO system as it is necessary in order to process and/or award the resulting Contract(s). It is free to establish an account and only takes a few minutes.
10.1 Per IDAPA 38.05.01.072, any bid or proposal, withdrawal, or modification received after the time and date set for closing at the place designated in the solicitation is late. No late bid or proposal, late modification or late withdrawal will be considered.
10.2 Trade Secrets
If your Bid contains trade secret information which you have identified, you must also submit a redacted copy of the Bid (in electronic format, with the word “redacted” in the file name) with all trade secret information removed or blacked out; as well as a separate document containing a complete list (per the instructions in the three (3) paragraphs directly below) of all trade secret information which was removed or blacked out in the redacted copy.
Paragraph 28 of the Solicitation Instructions to Vendors describes trade secrets to “include a formula, pattern, compilation, program, computer program, device, method, technique or process that derives economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by other persons and is subject to the efforts that are reasonable under the circumstances to maintain its secrecy.” In addition to marking each page of the document with a trade secret notation (as applicable; and as provided in Paragraph 28 of the Solicitation Instructions to Vendors), Bidders must also:
Identify with particularity the precise text, illustration, or other information contained within each page marked “trade secret” (it is not sufficient to simply mark the entire page). The specific information you deem “trade secret” within each noted page must be highlighted, italicized, identified by asterisks, contained within a text border, or otherwise clearly delineated from other text/information and specifically identified as a “trade secret.”
Provide a separate document entitled “List of Redacted Trade Secret Information” which provides a succinct list of all trade secret information noted in your Bid; listed in the order it appears in your submittal documents, identified by Page #, Section #/Paragraph #, Title of Section/Paragraph, specific portions of text/illustrations; or in a manner otherwise sufficient to allow the State’s procurement personnel to determine the precise text/material subject to the notation. Additionally, this list must identify with each notation the specific basis for your position that the material be treated as exempt from disclosure.
1. AWARD
Award will be made to the responsive responsible Bidder with the lowest Total Cost, as provided on the Bid Schedule.
Bidders are required to bid on all items on the Bid Schedule. Bidders that do not bid on all items will not be considered for award and may be found non-responsive.
11.1 As part of the award process the apparent successful Bidder may be contacted and requested to meet with the Department and provide additional information sufficient to determine their responsibility.
11.1.1 Pursuant to IDAPA 38.05.01.081, the ITB Lead may, in the State’s sole discretion, conduct a review to determine if the apparent successful Bidder is responsible. As part of the responsibility review, the ITB Lead may require the apparent successful Bidder to provide financial reports to the satisfaction of the State and may also seek to obtain completed reference questionnaires from Bidder’s references to the satisfaction of the State. Nothing herein shall prevent the State from using other means to determine Bidder’s responsibility.
11.2 Bids that do not meet the requirements in sections 7 and 10 of the ITB may be found non-responsive and NOT BE CONSIDERED FOR AWARD.
11.3 The Department reserves the right to require the apparent successful Bidder to demonstrate that its product meets or exceeds the requirements and specifications included in this ITB in order to be considered for award. If the Department chooses to exercise this right, the apparent winning vendor shall have one week, upon notification, to perform an on-site demonstration showing their system can perform the necessary functions to achieve Department requirements of a fully functioning system. The demonstration will be pass/fail and determined solely at the discretion of the Department. If the apparent successful bidder fails the demonstration, they may be found non-responsive and not considered for award and the Department may award to the next lowest responsive responsible bidder.
Reporting requirements Report Description:
Drug Profile and Medication History - The report must include a drug profile and/or medication history for each Department patient/patient/client served by the Contractor and provide computerized medication administration records.
Report Format:
As mutually agreed upon between the Department and the Contractor.
Report Due:
Submitted with monthly invoice, within ten (10) business days after the end of the month.
Medical Administration Record (MAR) - The report must include patient/client name and identifiers, patient/client location, patient/client allergies, patient/client suspected adverse drug reactions, Department location/room number, attending provider information, medication name, medication strength/concentration, medication dose, medication route, medication frequency/schedule, administration times, last dose given, nurse/administering clinician, status of administration (given, held, refused, missed, not available, late), medication indication, as needed (PRN) effectiveness and MAR documentation, medication start/stop dates, order comments/special instructions, barcode scan documentation, controlled substance/waste documentation, and timestamp audit trail.
Report Format:
As mutually agreed upon between the Department and the Contractor.
Report Due Date:
Submitted with monthly invoices, within ten (10) business days after the end of the month.
Quarterly Recapped Physician Orders - This report must include a record of the physicians' pharmaceutical orders for each patient/client including but not limited to, patient/client location, date of order, and physicians name on the order.
Report Format:
As mutually agreed upon between the Department and the Contractor.
Submitted monthly with invoice, to the Contract Monitor, quarterly within ten (10) business days of the end of each quarter.
Medication Report – This report must include all medications dispensed each month to SWITC, SHW, and Birch for each patient/client, as well as any additional billed floor stock items.
Report Format:
As mutually agreed upon between the Department and the Contractor.
Submitted with monthly invoice within ten (10) business days after the end of the month.
Antimicrobial Data Report – This report must include patient’s/client’s name and identifiers, patient location and room number, prescriber name, patient diagnosis or indication, culture results, antibiotic name, antibiotic strength and dosage form, quantity dispensed, days of therapy, duration of therapy, drug cost, medication waste, medication allergies, and suspected adverse drug reactions for utilization review and regulatory compliance.
Report Format:
As mutually agreed upon between the Department and the Contractor.
Audit Report – This report must include all findings of monthly medication room inspections, including any identified deficiencies, corrective actions, and follow-up recommendations.
Report Format:
As mutually agreed upon between the Department and the Contractor.
Subcontractors The Contractor may subcontract as needed with the Department’s approval.
The Contractor must be responsible for any work or product that is produced and delivered to the Department under the Contract whether produced solely or in part by the Contractor or subcontractor.
The Contractor must be the sole point of contact regarding any and all contractual matters. The Department will only pay the Contractor and will not pay subcontractors directly.
13.1 If the Bidder intends to subcontract all or part of the contracted services:
Describe the extent to which subcontractors will be used to comply with Contract requirements.
Include each position providing service and provide a detailed description of how the subcontractors are anticipated to be involved under the Contract (including requisite qualifications/experience).
If applicable, provide resumes for those subcontractors who will be managing and/or directly providing services under the Contract.
Name the location of the subcontractor’s business office and the location(s) of where the actual work will be performed.
Insurance Requirements Within five (5) days of notification of award the apparent successful Bidder shall provide certificates of insurance required herein and shall maintain the insurance during the life of the Contract. There are no provisions for exceptions to this requirement. Failure to provide the certificates of insurance within the five (5) business day period may be cause for your Bid to be declared non-responsive or for your Contract to be cancelled.
For the term of the Contract and until all services specified in the Contract are completed, the Contractor must maintain in force, at its own expense, the following insurance.
· Commercial General Liability Insurance and, if necessary, Commercial Umbrella Liability Insurance with a limit of not less than one million dollars ($1,000,000) each occurrence and two million dollars ($2,000,000) in general aggregate. Insurance required by this section must name the State of Idaho and Department of Health and Welfare as an additional insured.
· Commercial Automobile Liability Insurance and, if necessary, Commercial Umbrella Liability Insurance with a limit of not less than one million dollars ($1,000,000) each accident. Such insurance must cover liability arising out of any auto incident (including owned, hired, and non-owned autos). Insurance required by this section must name the State of Idaho and Department of Health and Welfare as an additional insured.
· Professional Liability Insurance - If the contracted professional is licensed or certified (i.e., architect, consultant, paramedic, attorney, engineer, etc.) or if the information developed by the professional may be used in a decision-making process within the institution that could create a liability (i.e., clinical trials, building construction, etc.), consultant must maintain Professional Liability insurance (Errors and Omissions[E&O]) with minimum limits of one million dollars ($1,000,000) per claim and two million dollars ($2,000,000) in the aggregate, on an occurrence form.
If the consultant maintains broader coverage and/or higher limits than the minimums shown above, the State requires and must be entitled to the broader coverage and/or higher limits maintained by the consultant. Any available insurance proceeds in excess of the specified minimum limits of insurance and coverage must be available to the State.
· Cyber Liability Insurance for protection of private or confidential information whether electronic or non-electronic, network security and privacy; privacy against liability for system attacks, digital asset loss, denial or loss of service, introduction, implantation or spread of malicious software code, security breach, unauthorized access and use; including regulatory action expenses; and notification and credit monitoring expenses with at least the minimum limits as listed below:
Each Occurrence – three million dollars ($3,000,000) Network Security / Privacy Liability – three million dollars ($3,000,000) Breach Response/ Notification Sublimit – A minimum limit of fifty percent (50%) of the policy aggregate Technology Professional E&O – three million dollars ($3,000,000). (Only applicable for Contractors supplying Information Technology [IT] consulting services).
The Contractor must defend, indemnify, and hold harmless the State of Idaho, its agencies, directors and employees for all claims resulting from wrongful acts or omissions committed in the performance of, or failure to perform, all services under the agreement, including, without limitation, claims, demand and any other payments related to electronic or physical security, breaches of confidentiality and invasion of or breaches of privacy.
· Workers Compensation Insurance and Employer's Liability. The Contractor must maintain Workers Compensation and Employer's Liability. The Employer's Liability must have limits not less than one million dollars ($1,000,000) each accident for bodily insurance by accident, one million dollars ($1,000,000) disease policy limit, and one million dollars ($1,000,000) disease, each employee.
The Contractor must provide either a certificate of workers compensation insurance issued by a surety licensed to write Workers Compensation Insurance in the State of Idaho, as evidence that the Contractor has in effect a current Idaho workers compensation insurance policy, or an extraterritorial certificate approved by the Idaho Industrial Commission from a state that has a current reciprocity agreement with the Idaho Industrial Commission.
If coverage is not available on an occurrence basis, coverage must be provided on a claims-made basis. For claims made policies the retroactive date must be shown and must be before the date of the Contract or the beginning of Contract work; insurance must be maintained and evidence of insurance must be provided for at least three (3) years after completion of the Contract of work; if coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective date, the Contractor must purchase “extended reporting” coverage for a minimum of three (3) years after completion of Contract work.
State of Idaho as Additional Insured: The liability insurance coverage required for performance of the Contract must include the State of Idaho, the (agency) and its divisions, officers and employees as additional insured, but only with respect to the Contractor's activities to be performed under this Contract.
The Contractor must provide proof of the State of Idaho, the (agency) and its divisions, officers and employees being additional insured by providing endorsements to the liability insurance policies showing the State of Idaho, the (agency) and its divisions, officers and employees as additional insured. The endorsements must also show the policy numbers and the policy effective dates.
If a liability insurance policy…
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