CISD Elearning Program RFP-October 2018 - FINAL.pdf

Request for Proposal

Statewide Field Team Enhanced E-Learning Courses

Email: chandleg@calhounisd.org

Subject Line: SWFT Enhanced E-Learning RFP Response

RFP – Statewide Field Team Enhanced E-Learning Courses

Overview Calhoun Intermediate School District seeks to outsource the design and development of an e-learning program that will consist of three (3) online courses with a run time of approximately 5 hours each as well as to modify (as needed) four (4) online courses that currently exist. The selected vendor will also provide ongoing support and assistance with the team’s use of the Canvas learning management system. The courses developed will support Michigan districts and schools that are interested in developing an understanding of systemic reconfiguration. These courses will draw on content developed by the MI Excel Statewide Field Team around the Blueprint for Systemic Reconfiguration.

The courses are being developed for district, building and teacher leaders, regional educational agency consultants, and Michigan Department of Education Consultants.

The selected vendor will provide an experienced, professional e-learning development team to assess learning needs, design and develop the courses, author the courses, produce the media, test the courses, and maintain and upgrade our Learning Management System as necessary.

This Request for Proposal (RFP) details our requirements for the product and process deliverables as well as guidelines for proposal submission.

1. Proposal Submission

Submission Process

If you have questions in response to this RFP, please submit them to Dr. Grant Chandler, at chandleg@calhounisd.org in writing via email by October 31, 2018. Please use SWFT Enhanced E- Learning Courses in the Subject Line. Responses will be sent in writing via email within twenty-four hours.

To be considered, proposals must be submitted by November 1, 2018 at 5:00 PM. Proposals should be submitted by emailing them to Dr. Chandler at the email address indicated on the cover sheet.

A final determination will be made by November 15, 2018.

Work is scheduled to begin no later than November 22, 2018. The deadline for completion of this project is September 30, 2019 on a calendar and timeline to be determined by the Executive Director of the Statewide Field Team.

Minimum Requirements

To be considered, your proposal must include the following:

• Company Information

• Company Name

• Company Address

• Contact Name

• Phone Number

• Email Address

• Website

• References from at least 2 Previous Clients

• At least one sample developed by your team with similar content and objectives

• A detailed description of your instructional design and development process, explaining who does what and when

• Proposed project and resource plans

• Project fees detailed by the following:

• Develop three 5-hour e-learning courses at level 2 interaction with professional audio.

These courses should meet WCAG 2.0 Level AA accessibility guidelines.

• Revise (as needed) four (4) courses that are currently in use.

• Assess our current LMS infrastructure to recommend modifications (if necessary to enhance learner experience and accessibility).

• Set up of our Learning Management System to house the three courses on our server.

• Set up of a server to host the files – preferably cloud based. (Our team will maintain the server after the project is complete.)

Selection Criteria Proposals will be reviewed with the following criteria in mind

• Demonstrated experience in creating eLearning products

• Understanding of the project and quality of response

• Ability to create high quality and engaging custom eLearning

• Evidence of completing projects on time

• Proposed price compares to the average within the industry

• Accessibility compliance knowledge

2. Organization Drivers This section describes the organizational needs we aim to address through this initiative as well as the specific behaviors and metrics we hope to influence.

Organization Need

These courses are being developed to improve the organization’s ability to reach a statewide audience with high quality professional learning that can be accessed any time and anywhere. As a Statewide Field Team responsible for providing professional learning to districts, schools and regional service agencies throughout the state, we recognize the need to provide this professional learning in a variety of delivery models. Face-to-face professional learning has been our most common delivery model and has been held in multiple locations throughout Michigan. Even with multiple locations being offered, some participants attending our professional learning have significant travel time to reach our venues.

As demands for our professional learning has increased we also recognize the time required for district and school leaders to be away from their day-to- day jobs to attend our professional learning events. In an effort to be responsive to the needs of the field we have created level 1 E-Learning courses that allow for just in time access to our professional learning content. While this has been helpful, we recognize the need to enhance our participant’s interaction with the content and each other. To enhance our participant’s access, interactions and learning we have identified four specific courses where we believe the learning needs can be best addressed through level 2 or level 3 E- Learning programs.

3. Performance Goals By completing these courses, educators will improve their ability to:

• Describe how systemic reconfiguration impacts student, teacher, and leader performance

• Describe the teacher collaborative routines most closely aligned with increasing student achievement

• Describe the practices and intentional structures associated with teacher collaborative routines

• Describe the need for developing communications, problem-solving and performance management driver systems within a district

• Describe the inter-connectedness of district systems with teacher collaborative routines as defined by the Blueprint for Systemic Reconfiguration

• Describe the knowledge and skills necessary for a building leader to successfully lead change within a district pursuing systemic reconfiguration

Success Indicators

This initiative aims to have a substantial impact on the following performance indicators:

• Increase understanding of the Blueprint for Systemic Reconfiguration district systems, driver systems and building routines

• Increase understanding of the Teacher Collaborative Routines within the Blueprint for Systemic Reconfiguration

• Increase the knowledge and skills of building leaders to lead change at the building level

• Increase the knowledge and skills of building leaders to lead systemic reconfiguration at the building level

4. Product Requirements This section of the RFP describes our requirements and preferences for the E-Learning program. Your proposal should indicate what strategies your team will employ to address these requirements. Ideally, you will provide examples from previous courses your team has developed, which highlight your team’s ability to develop a course of the nature described below.

Content Specifications

The e-learning courses will contain content from the MI Excel Statewide Field Team that includes:

research documentation, evidence of practice documents, graphics, tools, and assessments, for the Blueprint for Systemic Reconfiguration. Existing course materials will be used for the development of these courses. Additionally, a subject matter expert from the Statewide Field Team will be provided for on-going collaboration with the vendor to ensure alignment and consistency of the message and content.

5. Interactivity Specifications The three e-learning courses will be developed at a level 2 of interaction. This will include clickable animated graphics, menu, links to external resources, interactions such as tabs or sliders, professional narrated audio, and videos.

Accessibility Specifications

All of the e-learning courses that are developed must meet the WCAG 2.0 Level AA accessibility guidelines.

Media Specifications

The courseware should contain professionally designed and developed media. By this, we mean that the course will include: stock photos and images, custom illustrations, animations, audio narration, audio transcripts, and pre-recorded video clips or custom video.

Special Features

In addition to the elements described above, the course should include the following features:

• Print-ready version of course content including audio transcripts

• Audio/video controls

• Meet the WCAG 2.0 Level AA accessibility guidelines

• Course evaluation that learner completes at the end of the course

• Links to online reference materials

• email links to instructor or other expert resource

• Tracking of the learner’s completion of pages, lessons, modules, or course

• Tracking of assignments, test scores or practice exercise scores

7. Technical Requirements This section of the RFP details technical requirements with which the course will need to comply.

Delivery Requirements

These courses will be delivered to learners via the organization’s Learning Management System (LMS). The LMS platform is Canvas. The set up of a server for hosting the files will also need to be included in this RFP with maintenance of this server being done by our team after the project is complete.

All courses must be published to Tin Can/xAPI and be SCORM compliant.

Minimum Platform

The course should be designed to run effectively from a standard personal computer, laptop or mobile device.

Development Software

The courses should be developed using Articulate Storyline 3 or 360.

All audio files should be saved as .mp3 and all video files saved as .mp4.

Any working documents that will be submitted to us for review must be in either Microsoft Office 2016 Professional (Word, Excel, PowerPoint, or Access) or Acrobat PDF format.

8. Process Requirements In this section, we highlight our requirements as they relate to the development process. In your proposal, describe your company’s development process and how you plan to tailor it to our requirements.

Roles and Responsibilities In your proposal, be sure to identify what resources you plan to assign to the project and what their responsibilities will be. Also, be sure to identify what resources you will need from us, their roles and responsibilities, and their estimated time commitment.

Review Cycles

Each e-learning course will go through 2 review cycles. The first review will be to confirm the narrated script and design. The second and final review will be to confirm the course meets all of the requirements and functions properly (audio/animations are synced, links work correctly, interactions work correctly, etc.)

Other Process Requirements

The vendor will provide bi-weekly updates to the MI Excel Statewide Field Team on project progress and adjustments to project timelines.