Cisco CECLSA RFQ.docx

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DE01--VA Enterprise Level Cisco License and Service Contract (VA-25-00000391)
Solicitation number
36C10B24Q0590
Issued by

About this file

This document is a Request for Quote (RFQ) for a Firm Fixed Price Delivery Order Contract for Cisco Enterprise Collaboration License Support Agreement (CECLSA) to be awarded by the Department of Veterans Affairs (VA) Technology Acquisition Center. The scope includes providing Cisco Collaboration Flex Plan licenses, services, and support for knowledge workers, contact center agents, meeting hosts, and FedRAMP collaboration capabilities. The period of performance is 12 months with four 12-month option periods. The RFQ has a $37M estimated value and is unrestricted. Key requirements include project management, technical assistance, and service level agreements. The solicitation has a short response time, with the anticipated release date later this week. The contracting officer points of contact are Matthew Newell and Dominic Tanglao.

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36C10B24Q0590

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD: 541513

541513/

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C10B24Q0590

Department of Veterans Affairs Technology Acquisition Center 23 Christopher Way

Eatontown NJ 07724 xx

Y

$37M

X

N/A X

See Delivery Schedule

23 Christopher Way

Eatontown NJ 07724

Financial Services Center PO Box 149971 Austin TX 78714-8971

See CONTINUATION Page This solicitation is issued for Cisco Enterprise Collaboration License Support Agreement (CECLSA)

This RFQ will result in a Firm Fixed Price Delivery Order

Contract Specialist; Dominic Tangelo Dominic.Tanglao@va.gov Contracting Officer; Matthew Newell Matthew.newell@va.gov

See CONTINUATION Page x

Contracting Officer

Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS6
B.1 GOVERNING LAW6
B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:6
(1) Definitions.6
B.3 CONTRACT ADMINISTRATION DATA9
B.4 SCHEDULE OF SUPPLIES/SERVICES10
B.5 PRODUCT DESCRIPTION91
SECTION C - CONTRACT CLAUSES146
C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)146
C.2 52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (NOV 2021)147
C.3 52.204-21 LIQUIDATED DAMAGES—REIMBURSEMENT FOR DATA BREACH COSTS ALT I (FEB 2023)149
C.4 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (MAY 2024)150
C.3 52.217-7 OPTION FOR INCREASED QUANTITY—SEPARATELY PRICED LINE ITEM (MAR 1989)159
C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)159
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS160
SECTION E - SOLICITATION PROVISIONS161
E.1 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)161
E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)162
E.3 52.204-26 COVERED TELECOMMUNICATIONS EQUIPMENT OR SERVICES—REPRESENTATION (OCT 2020)165

E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.5 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)167
E.7 52.233-2 SERVICE OF PROTEST (SEP 2006)190
E.7 BASIS FOR AWARD191
E.10 QUOTE SUBMISSION INSTRUCTIONS191

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 GOVERNING LAW

Federal law and regulations, including the Federal Acquisition Regulations (FAR), shall govern this Contract/Order. Commercial license agreements may be made a part of this Contract/Order but only if both parties expressly make them an addendum hereto. If the commercial license agreement is not made an addendum, it shall not apply, govern, be a part of or have any effect whatsoever on the Contract/Order; this includes, but is not limited to, any agreement embedded in the computer software (clickwrap), any agreement that is otherwise delivered with or provided to the Government with the commercial computer software or documentation (shrinkwrap), or any other license agreement otherwise referred to in any document. If a commercial license agreement is made an addendum, only those provisions addressing data rights regarding the Government’s use, duplication and disclosure of data (e.g., restricted computer software) are included and made a part of this Contract/Order, and only to the extent that those provisions are not duplicative or inconsistent with Federal law, Federal regulation, the incorporated FAR clauses and the provisions of this Contract/Order; those provisions in the commercial license agreement that do not address data rights regarding the Government’s use, duplication and disclosure of data shall not be included or made a part of the Contract/Order. Federal law and regulation including, without limitation, the Contract Disputes Act (41 U.S.C. § 7101 et seq.), the Anti-Deficiency Act (31 U.S.C. § 1341 et seq.), the Competition in Contracting Act (41 U.S.C. § 3301 et seq.), the Prompt Payment Act (31 U.S.C. §3901 et seq.), Contracts for Data Processing or Maintenance (38 USC § 5725), and FAR clauses 52.212-4, 52.227-14, 52.227-19 shall supersede, control, and render ineffective any inconsistent, conflicting, or duplicative provision in any commercial license agreement. In the event of conflict between this Clause and any provision in the Contract/Order or the commercial license agreement or elsewhere, the terms of this Clause shall prevail. Claims of patent or copyright infringement brought against the Government as a party shall be defended by the U.S. Department of Justice (DOJ). 28 U.S.C. § 516. At the discretion of DOJ, the Contractor may be allowed reasonable participation in the defense of the litigation. Any additional changes to the Contract/Order must be made by contract/order modification (Standard Form 30) and shall only be effected by a warranted Contracting Officer. Nothing in this Contract/Order or any commercial license agreement shall be construed as a waiver of sovereign immunity.

B.2 SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT SOFTWARE LICENSE, MAINTENANCE AND TECHNICAL SUPPORT:

(1) Definitions.

0. Licensee. The term “licensee” shall mean the U.S. Department of Veterans Affairs (“VA”) and is synonymous with “Government.”

0. Licensor. The term “licensor” shall mean the contractor having the necessary license or ownership rights to deliver license, software maintenance and support of the computer software being acquired. The term “contractor” is the party identified in Block 17a on the SF1449. If the contractor is a reseller and not the Licensor, the contractor remains responsible for performance under this order.

0. Software. The term “software” shall mean the licensed computer software product(s) cited in the Schedule of Supplies/Services.

0. Maintenance. The term “maintenance” is the process of enhancing and optimizing software, as well as remedying defects. It shall include all new fixes, patches, releases, updates, versions and upgrades, as further defined below.

0. Technical Support. The term “technical support” refers to the range of services providing assistance for the software via the telephone, email, a website or otherwise.

0. Release or Update. The term “release” or “update” are terms that refer to a revision of software that contains defect corrections, minor enhancements or improvements of the software’s functionality. This is usually designated by a change in the number to the right of the decimal point (e.g., from Version 5.3 to 5.4). An example of an update is the addition of new hardware.

0. Version or Upgrade. The term “version” or “upgrade” are terms that refer to a revision of software that contains new or improved functionality. This is usually designated by a change in the number to the left of the decimal point (e.g., from Version 5.4 to 6).

1. Software License

1. Unless otherwise stated in the Schedule of Supplies/Services, the Performance Work Statement or Product Description, the software license provided to the Government is a perpetual, nonexclusive license to use the software

1. The Government may use the software in a networked environment.

1. Any dispute regarding the license grant or usage limitations shall be resolved in accordance with the Disputes Clause incorporated in FAR 52.212-4(d).

1. All limitations of software usage are expressly stated in the Schedule of Supplies/Services and the Performance Work Statement/Product Description.

1. Software Maintenance and Technical Support

2. If the Government desires to continue software maintenance and support beyond the period of performance identified in this contract or order, the Government will issue a separate contract or order for maintenance and support. Conversely, if a contract or order for continuing software maintenance and technical support is not received the contractor is neither authorized nor permitted to renew any of the previously furnished services.

2. The contractor shall provide software support services, which includes periodic updates, enhancements and corrections to the software, and reasonable technical support, all of which are customarily provided by the contractor to its commercial customers so as to cause the software to perform according to its specifications, documentation or demonstrated claims.

1. Any telephone support provided by contractor shall be at no additional cost.

1. The contractor shall provide all maintenance services in a timely manner in accordance with the contractor’s customary practice or as defined in the Performance Work Statement/Product Description. However, prolonged delay (exceeding 2 business days) in resolving software problems will be noted in the Government’s various past performance records on the contractor (e.g., www.ppirs.gov).

1. If the Government allows the maintenance and support to lapse and subsequently wishes to reinstate it, any reinstatement fee charged shall not exceed the amounts that would have been charged if the Government had not allowed the subscription to lapse.

1. Disabling Software Code. The Government requires delivery of computer software that does not contain any code that will, upon the occurrence or the nonoccurrence of any event, disable the software. Such code includes but is not limited to a computer virus, restrictive key, node lock, time-out or other function, whether implemented by electronic, mechanical, or other means, which limits or hinders the use or access to any computer software based on residency on a specific hardware configuration, frequency of duration of use, or other limiting criteria. If any such disabling code is present, the contractor agrees to indemnify the Government for all damages suffered as a result of a disabling caused by such code, and the contractor agrees to remove such code upon the Government’s request at no extra cost to the Government. Inability of the contractor to remove the disabling software code will be considered an inexcusable delay and a material breach of contract, and the Government may exercise its right to terminate for cause. In addition, the Government is permitted to remove the code as it deems appropriate and charge the Contractor for consideration for the time and effort expended in removing the code.

Manuals and Publications. Upon Government request, the contractor shall furnish the most current version of the user manual and publications for all products/services provided under this contract or order at no cost

B.3 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: TBD

b. GOVERNMENT: Contracting Officer 003B2B

Department of Veterans Affairs
Technology Acquisition Center
23 Christopher Way

Eatontown NJ 07724

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]52.232-33, Payment by Electronic Funds Transfer -
System for Award Management, or
[]52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] Upon Acceptance of Deliverables in Section B.4

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.4 SCHEDULE OF SUPPLIES/SERVICES

BASE PERIOD

All products/services shall be in accordance with the Product Description (PD), entitled “Cisco Enterprise Collaboration License Support Agreement (CECLSA)”.

CLIN
DESCRIPTION
QTY
UNIT
UNIT PRICE
EXTENDED PRICE
0001
Project Management shall be provided in accordance with (IAW) Product Description (PD) Section 5.1 and all subsections.

This firm fixed price (FFP) Contract Line-Item Number (CLIN) includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.1.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on subline item number (SLIN) 0001AA through 0001AL.

Period of performance (PoP) shall be 12 months from date of award.

12
MO
$
$
0001AA
Contractor project Management Plan

IAW PD Section 5.1.1.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AB
Monthly Contractor Staff Support Roster

IAW PD Section 5.1.2.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AC
TMS Training Certificates

IAW PD Section 5.1.3.

Certifications are due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AD
Elevated Permissions Training Documentation

IAW PD Section 5.1.4.

Due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AE
Onboarding Status Report

IAW PD Section 5.1.5.

Due within 30 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AF
Project Kickoff Meeting Agenda

IAW PD Section 5.1.6.

Due three calendar days prior to the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AG
Project Kickoff Meeting Minutes

IAW PD Section 5.1.6.

Due three calendar days after the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AH
Monthly Joint Program Meeting Office (JPMO) Meeting Minutes

IAW PD Section 5.1.7.

Due five business days after the JPMO meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AI
Governance Committee Slides/Minutes

IAW PD Section 5.1.8.

Due four hours prior to any scheduled Midpoint Governance Committee (MGC) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AJ
Annual Program Management Review (PMR) Minutes

IAW PD Section 5.1.9.

Due five business days after the annual PMR meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AK
Ad-Hoc/Tiger Team Meeting Minutes

IAW PD Section 5.1.10.

Due one day prior to the next ad-hoc / tiger team meeting or within five business days, whichever comes first.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0001AL
Quarterly User Access Report

IAW PD Section 5.1.11.

Due on quarterly basis throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0002
Cisco Collaboration Flex License and Service IAW PD Section 5.2.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 0002AA through SLIN 0002AK.

(SLINS 0002AA through 0002AK are listed in Table 1 of the PD)

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0002AA
Knowledge Workers

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Knowledge Workers shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government.

Inspection: destination Acceptance: destination

12
MO
$
$
0002AB
Contact Center Premium Concurrent Agents

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.2.

Total Contact Center Concurrent Agents: 15,950

Inspection: destination Acceptance: destination

12
MO
$
$
0002AC
Active Meeting Hosts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Active Meeting Hosts: 13,000

Inspection: destination Acceptance: destination

12
MO
$
$
0002AD
Total Webex, Webex Teams Authorized Registration Accounts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Total Webex, Webex Teams Authorized Registration Accounts shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government.

Inspection: destination Acceptance: destination

12
MO
$
$
0002AE
Meeting Center Webinars with 1,000 Attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 1,000 Attendees: 13,000 Active Users

Inspection: destination Acceptance: destination

12
MO
$
$
0002AF
Meeting Center Webinars with 3,000 Attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 3,000 Attendees: 10 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
0002AG
Meeting Center Webinars with 5,000 attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 5,000 attendees: 2 Named Users

Inspection: destination Acceptance: destination

2
MO
$
$
0002AH
Named Users for FedRAMP Webex Calling

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Named Users for FedRAMP Webex Calling: 250 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
0002AJ
FedRAMP Extended Security Pack

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total FedRAMP Extended Security Pack: 13,000 Active Users

Inspection: destination Acceptance: destination

12
MO
$
$
0002AK
FedRAMP Edge Connect

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total FedRAMP Edge Connect: 8 Pairing Links (1GB each)

Inspection: destination Acceptance: destination

8
EA
$
$
0003
Cisco Collaboration Flex Plan Support and Base Requirements IAW PD Section 5.2.3.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.3, 5.2.3.1, and 5.2.3.2.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 0003AA and SLIN 0003AB.

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

12
MO
$
$
0003AA
Collaboration Flex Plan Licensing and Software

IAW PD Section 5.2.3.

The workspace for these services shall be active and available no later than 30 business days after award.

Delivered to Cisco hosted Smart Net Licensing Portal.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0003AB
Cisco Collaboration Flex Plan Report

IAW PD Section 5.2.3.1.

Due on quarterly basis throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0004
Technical Assistance Center (TAC) IAW PD Section 5.3.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.3.

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

12
MO
$
$
0005
Service Level Agreement (SLA) shall be provided IAW PD Section 5.4 and all subsections.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.4.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 0005AA through 0005AB.

PoP shall be 12 months from date of award.

12
MO
$
$
0005AA
SLA Monitoring Plan

IAW PD Section 5.4.1.

The Contractor shall provide a draft SLA Monitoring Plan and Report to the COR and VA PM for review and approval within 90 business days of award.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
0005AB
SLA Monitoring Report

IAW PD Section 5.4.1.

The Contractor shall provide the SLA Report monthly with the initial report being due 30 business days after the start of Initial Operating Capability as defined in this PD.

The SLA Report shall be delivered in conjunction with the Monthly Status Report

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
BASE PERIOD TOTAL
$

OPTION PERIOD 1

This 12-month option period may be exercised in accordance with FAR 52.217 -9 Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous period of performance.

CLIN
DESCRIPTION
QTY
UNIT
UNIT PRICE
EXTENDED PRICE
1001
Project Management shall be provided in accordance with (IAW) Product Description (PD) Section 5.1 and all subsections.

This firm fixed price (FFP) Contract Line-Item Number (CLIN) includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.1.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on subline item number (SLIN) 1001AA through 1001AL.

Period of performance (PoP) shall be 12 months from date of award.

12
MO
$
$
1001AA
Contractor project Management Plan

IAW PD Section 5.1.1.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AB
Monthly Contractor Staff Support Roster

IAW PD Section 5.1.2.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AC
TMS Training Certificates

IAW PD Section 5.1.3.

Certifications are due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AD
Elevated Permissions Training Documentation

IAW PD Section 5.1.4.

Due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AE
Onboarding Status Report

IAW PD Section 5.1.5.

Due within 30 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AF
Project Kickoff Meeting Agenda

IAW PD Section 5.1.6.

Due three calendar days prior to the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AG
Project Kickoff Meeting Minutes

IAW PD Section 5.1.6.

Due three calendar days after the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AH
Monthly JPMO Meeting Minutes

IAW PD Section 5.1.7.

Due five business days after the Joint Program Management Office (JPMO) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AI
Governance Committee Slides/Minutes

IAW PD Section 5.1.8.

Due four hours prior to any scheduled Midpoint Governance Committee (MGC) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AJ
Annual PMR Minutes

IAW PD Section 5.1.9.

Due five business days after the annual program management review (PMR) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AK
Ad-Hoc/Tiger Team Meeting Minutes

IAW PD Section 5.1.10.

Due one day prior to the next ad-hoc / tiger team meeting or within five business days, whichever comes first.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1001AL
Quarterly User Access Report

IAW PD Section 5.1.11.

Due on quarterly basis throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1002
Cisco Collaboration Flex License and Service IAW PD Section 5.2.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 1002AA through SLIN 1002AK.

(SLINS 1002AA through 1002AK are listed in Table 1 of the PD)

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1002AA
Knowledge Workers

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Knowledge Workers shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government.

Inspection: destination Acceptance: destination

12
MO
$
$
1002AB
Contact Center Premium Concurrent Agents

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.2.

Total Contact Center Concurrent Agents: 15,950

Inspection: destination Acceptance: destination

12
MO
$
$
1002AC
Active Meeting Hosts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Active Meeting Hosts: 13,000

Inspection: destination Acceptance: destination

12
MO
$
$
1002AD
Total Webex, Webex Teams Authorized Registration Accounts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Total Webex, Webex Teams Authorized Registration Accounts shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government.

Inspection: destination Acceptance: destination

12
MO
$
$
1002AE
Meeting Center Webinars with 1,000 Attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 1,000 Attendees: 13,000 Active Users

Inspection: destination Acceptance: destination

12
MO
$
$
1002AF
Meeting Center Webinars with 3,000 Attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 3,000 Attendees: 10 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
1002AG
Meeting Center Webinars with 5,000 attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 5,000 attendees: 2 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
1002AH
Named Users for FedRAMP Webex Calling

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Named Users for FedRAMP Webex Calling: 250 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
1002AJ
FedRAMP Extended Security Pack

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total FedRAMP Extended Security Pack: 13,000 Active Users

Inspection: destination Acceptance: destination

12
MO
$
$
1002AK
FedRAMP Edge Connect

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total FedRAMP Edge Connect: 8 Pairing Links (1GB each)

Inspection: destination Acceptance: destination

12
MO
$
$
1003
Cisco Collaboration Flex Plan Support and Base Requirements IAW PD Section 5.2.3.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.3, 5.2.3.1, and 5.2.3.2.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 1003AA and SLIN 1003AB.

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

12
MO
$
$
1003AA
Collaboration Flex Plan Licensing and Software

IAW PD Section 5.2.3.

The workspace for these services shall be active and available no later than 30 business days after award.

Delivered to Cisco hosted Smart Net Licensing Portal.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1003AB
Cisco Collaboration Flex Plan Report

IAW PD Section 5.2.3.1.

Due on quarterly basis throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1004
Technical Assistance Center (TAC) IAW PD Section 5.3.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.3.

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

12
MO
$
$
1005
Service Level Agreement (SLA) shall be provided IAW PD Section 5.4 and all subsections.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.4.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 1005AA through 1005AB.

PoP shall be 12 months from date of award.

12
MO
$
$
1005AA
SLA Monitoring Plan

IAW PD Section 5.4.1.

The Contractor shall provide a draft SLA Monitoring Plan and Report to the COR and VA PM for review and approval within 90 business days of award.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
1005AB
SLA Monitoring Report

IAW PD Section 5.4.1.

The Contractor shall provide the SLA Report monthly with the initial report being due 30 business days after the start of Initial Operating Capability as defined in this PD.

The SLA Report shall be delivered in conjunction with the Monthly Status Report

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
OPTION PERIOD 1 TOTAL
$

OPTION PERIOD 2

This 12-month option period may be exercised in accordance with FAR 52.217 -9 Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous period of performance.

CLIN
DESCRIPTION
QTY
UNIT
UNIT PRICE
EXTENDED PRICE
2001
Project Management shall be provided in accordance with (IAW) Product Description (PD) Section 5.1 and all subsections.

This firm fixed price (FFP) Contract Line-Item Number (CLIN) includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.1.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on subline item number (SLIN) 2001AA through 2001AL.

Period of performance (PoP) shall be 12 months from date of award.

12
MO
$
$
2001AA
Contractor project Management Plan

IAW PD Section 5.1.1.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AB
Monthly Contractor Staff Support Roster

IAW PD Section 5.1.2.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AC
TMS Training Certificates

IAW PD Section 5.1.3.

Certifications are due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AD
Elevated Permissions Training Documentation

IAW PD Section 5.1.4.

Due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AE
Onboarding Status Report

IAW PD Section 5.1.5.

Due within 30 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AF
Project Kickoff Meeting Agenda

IAW PD Section 5.1.6.

Due three calendar days prior to the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AG
Project Kickoff Meeting Minutes

IAW PD Section 5.1.6.

Due three calendar days after the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AH
Monthly JPMO Meeting Minutes

IAW PD Section 5.1.7.

Due five business days after the Joint Program Management Office (JPMO) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AI
Governance Committee Slides/Minutes

IAW PD Section 5.1.8.

Due four hours prior to any scheduled Midpoint Governance Committee (MGC) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AJ
Annual PMR Minutes

IAW PD Section 5.1.9.

Due five business days after the annual program management review (PMR) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AK
Ad-Hoc/Tiger Team Meeting Minutes

IAW PD Section 5.1.10.

Due one day prior to the next ad-hoc / tiger team meeting or within five business days, whichever comes first.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2001AL
Quarterly User Access Report

IAW PD Section 5.1.11.

Due on quarterly basis throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2002
Cisco Collaboration Flex License and Service IAW PD Section 5.2.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 2002AA through SLIN 2002AK.

(SLINS 2002AA through 2002AK are listed in Table 1 of the PD)

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2002AA
Knowledge Workers

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Knowledge Workers shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government.

Inspection: destination Acceptance: destination

12
MO
$
$
2002AB
Contact Center Premium Concurrent Agents

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.2.

Total Contact Center Concurrent Agents: 15,950

Inspection: destination Acceptance: destination

12
MO
$
$
2002AC
Active Meeting Hosts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Active Meeting Hosts: 13,000

Inspection: destination Acceptance: destination

12
MO
$
$
2002AD
Total Webex, Webex Teams Authorized Registration Accounts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Total Webex, Webex Teams Authorized Registration Accounts shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government.

Inspection: destination Acceptance: destination

12
MO
$
$
2002AE
Meeting Center Webinars with 1,000 Attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 1,000 Attendees: 13,000 Active Users

Inspection: destination Acceptance: destination

12
MO
$
$
2002AF
Meeting Center Webinars with 3,000 Attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 3,000 Attendees: 10 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
2002AG
Meeting Center Webinars with 5,000 attendees

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Meeting Center Webinars with 5,000 attendees: 2 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
2002AH
Named Users for FedRAMP Webex Calling

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Named Users for FedRAMP Webex Calling: 250 Named Users

Inspection: destination Acceptance: destination

12
MO
$
$
2002AJ
FedRAMP Extended Security Pack

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total FedRAMP Extended Security Pack: 13,000 Active Users

Inspection: destination Acceptance: destination

12
MO
$
$
2002AK
FedRAMP Edge Connect

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total FedRAMP Edge Connect: 8 Pairing Links (1GB each)

Inspection: destination Acceptance: destination

12
MO
$
$
2003
Cisco Collaboration Flex Plan Support and Base Requirements IAW PD Section 5.2.3.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.3, 5.2.3.1, and 5.2.3.2.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 2003AA and SLIN 2003AB.

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

12
MO
$
$
2003AA
Collaboration Flex Plan Licensing and Software

IAW PD Section 5.2.3.

The workspace for these services shall be active and available no later than 30 business days after award.

Delivered to Cisco hosted Smart Net Licensing Portal.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2003AB
Cisco Collaboration Flex Plan Report

IAW PD Section 5.2.3.1.

Due on quarterly basis throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2004
Technical Assistance Center (TAC) IAW PD Section 5.3.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.3.

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

12
MO
$
$
2005
Service Level Agreement (SLA) shall be provided IAW PD Section 5.4 and all subsections.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.4.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 2005AA through 2005AB.

PoP shall be 12 months from date of award.

12
MO
$
$
2005AA
SLA Monitoring Plan

IAW PD Section 5.4.1.

The Contractor shall provide a draft SLA Monitoring Plan and Report to the COR and VA PM for review and approval within 90 business days of award.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
2005AB
SLA Monitoring Report

IAW PD Section 5.4.1.

The Contractor shall provide the SLA Report monthly with the initial report being due (30) Thirty business days after the start of Initial Operating Capability as defined in this PD.

The SLA Report shall be delivered in conjunction with the Monthly Status Report

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
OPTION PERIOD 2 TOTAL
$

OPTION PERIOD 3

This 12-month option period may be exercised in accordance with FAR 52.217 -9 Option to Extend the Term of the Contract (MAR 2000). Work shall not commence until, and unless, a formal modification is issued by the Contracting Officer. If exercised, this option period shall commence immediately after expiration of the previous period of performance.

CLIN
DESCRIPTION
QTY
UNIT
UNIT PRICE
EXTENDED PRICE
3001
Project Management shall be provided in accordance with (IAW) Product Description (PD) Section 5.1 and all subsections.

This firm fixed price (FFP) Contract Line-Item Number (CLIN) includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.1.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on subline item number (SLIN) 3001AA through 3001AL.

Period of performance (PoP) shall be 12 months from date of award.

12
MO
$
$
3001AA
Contractor project Management Plan

IAW PD Section 5.1.1.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AB
Monthly Contractor Staff Support Roster

IAW PD Section 5.1.2.

Due within 10 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AC
TMS Training Certificates

IAW PD Section 5.1.3.

Certifications are due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AD
Elevated Permissions Training Documentation

IAW PD Section 5.1.4.

Due annually and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AE
Onboarding Status Report

IAW PD Section 5.1.5.

Due within 30 business days after award and updated throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AF
Project Kickoff Meeting Agenda

IAW PD Section 5.1.6.

Due three calendar days prior to the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AG
Project Kickoff Meeting Minutes

IAW PD Section 5.1.6.

Due three calendar days after the kickoff meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AH
Monthly JPMO Meeting Minutes

IAW PD Section 5.1.7.

Due five business days after the Joint Program Management Office (JPMO) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AI
Governance Committee Slides/Minutes

IAW PD Section 5.1.8.

Due four hours prior to any scheduled Midpoint Governance Committee (MGC) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AJ
Annual PMR Minutes

IAW PD Section 5.1.9.

Due five business days after the annual program management review (PMR) meeting.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AK
Ad-Hoc/Tiger Team Meeting Minutes

IAW PD Section 5.1.10.

Due one day prior to the next ad-hoc / tiger team meeting or within five business days, whichever comes first.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3001AL
Quarterly User Access Report

IAW PD Section 5.1.11.

Due on quarterly basis throughout the PoP.

Electronic submission to: VA PM, COR, CO.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3002
Cisco Collaboration Flex License and Service IAW PD Section 5.2.

This FFP CLIN includes all labor, materials, project management, and deliverables required for the successful completion of the services detailed in PD Section 5.2.

Government approval of invoices for payment shall be subject to contractor’s successful completion of task requirements and associated deliverables on SLIN 3002AA through SLIN 3002AK.

(SLINS 3002AA through 3002AK are listed in Table 1 of the PD)

PoP shall be 12 months from date of award.

Inspection: destination Acceptance: destination

1
LO
NSP
NSP
3002AA
Knowledge Workers

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Knowledge Workers shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR and or PM at no additional cost and or charge to the government.

Inspection: destination Acceptance: destination

12
MO
$
$
3002AB
Contact Center Premium Concurrent Agents

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.2.

Total Contact Center Concurrent Agents: 15,950

Inspection: destination Acceptance: destination

12
MO
$
$
3002AC
Active Meeting Hosts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

Total Active Meeting Hosts: 13,000

Inspection: destination Acceptance: destination

12
MO
$
$
3002AD
Total Webex, Webex Teams Authorized Registration Accounts

The Contractor shall deliver Cisco Collaboration Flex Plan licenses, services and support to VA as listed in PD Table 1, Section 5.2, and Section 5.2.1.

As indicated at PD Table 1, Total Webex, Webex Teams Authorized Registration Accounts shall be set initially at 340,000 with the capability to increase up to 408,000 accounts upon VA request through the COR…

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