CEP_WQC_Business_Support_Services.pdf

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Boston Cannabis Equity Program Business Suppport
Solicitation number
EV00018110
Issued by
Suffolk County, Massachusetts

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Summary of CEP_WQC_Business_Support_Services.pdf

This is a Written Quote Contract (WQC) issued by the City of Boston's Office of Economic Opportunity & Inclusion (OEOI) seeking competitive quotes from business consulting vendors to provide tailored business consulting services and general business advice to cannabis equity businesses. The OEOI will select a vendor to deliver comprehensive general business support services including one-on-one technical assistance covering business planning, licensing application support, market research, regulatory compliance, operational optimization, financial management, marketing and branding, human resources, risk management, and strategic partnerships. Additionally, the vendor must provide workshops and group sessions for prospective cannabis business owners, participate in technical assistance events, assist with grant applications, and develop City-owned guidance materials for Boston Cannabis Equity Program participants. A virtual Q&A session is scheduled for November 9, 2026, at 6:00 PM, and quotes are due December 1, 2026, at 12:00 PM. The contract term runs from December 21, 2026, through February 28, 2028, with no renewal options specified.

The maximum budget for this contract is $49,000.00 with project-based payment structure. All quoted prices must be inclusive of travel, administrative time, and incidental expenses, with no additional reimbursements permitted beyond agreed deliverable-based pricing. The City will award the contract to the lowest quote deemed responsible and responsive, with responsible vendors required to demonstrate at least three to five years of experience serving diverse businesses, three comparable projects involving general business consulting, two examples of public-sector or government contract work, and demonstrated knowledge of cannabis industry regulations and the licensing process. The City encourages participation from small, local, minority-owned, women-owned, and veteran-owned businesses and permits subcontracting with certified businesses. Vendors must comply with Boston's Jobs, Living Wage, and Prevailing Wage Ordinance requirements and submit required forms including CM-10 and CM-11 terms and conditions upon award.

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WRITTEN QUOTE CONTRACT: (M.G.L. Ch. 30B) Boston Cannabis Equity Program General Business Support Technical Assistance

ECONOMIC OPPORTUNITY & INCLUSION

EMILY KNIGHT, CHIEF

PROJECT SUMMARY:

The Office of Economic Opportunity & Inclusion (OEOI) seeks competitive quotes from business consulting vendors who can provide tailored business consulting services, general business advice, and overall support to cannabis equity businesses. The selected vendor must be able to provide comprehensive general business support that will lead to safe, efficient, and compliant operations.

WQC SCHEDULE:

EVENT DATE

WQC Issue Date Monday, October 19, 2026 at 10:00 AM

Virtual Q&A Session Monday, November 9, 2026 at 6:00 PM https://www.zoomgov.com/j/1657247639

Quote Due Date Tuesday, December 1, 2026 at 12:00 PM

CONTACT INFORMATION:

Akilah Armstrong, Cannabis Equity Program Manager | CannabisEquity@Boston.gov All questions should be emailed with in the subject line.

You can access this WQC and submit your quote electronically through the City of Boston Supplier Portal, via boston.gov/procurement.

EV00018110

EV00018110

https://www.zoomgov.com/j/1657247639

I. INTRODUCTION AND SCOPE OF WORK

This section provides introductory information about the project and highlights important elements like the problem, goals, scope of work, project timeline, and contact information.

IMPORTANT INFORMATION:

● By submitting a quote, each respondent accepts the terms and conditions listed in forms CM-10 and CM-11 which are incorporated herein by reference. Please see Appendix 1 for a full list of the forms that the selected vendor will be required to sign and submit during the contracting process if awarded.

1.1 BACKGROUND

In November 2019, Mayor Martin J. Walsh, in partnership with Councilor Kim Janey and the Boston City Council, signed An Ordinance Establishing Equitable Regulation of the Cannabis Industry in the City of Boston. The purpose of this ordinance is to ensure equity in the City of Boston's cannabis industry and ensure resources are provided to those disproportionately impacted by the policies enacted under the “War on Drugs”.

Under this ordinance, the Mayor’s Office of Economic Opportunity & Inclusion (OEOI) was charged with establishing the Boston Cannabis Equity Program, through which we have developed technical assistance initiatives aimed at providing one-on-one business support to foster economic and entrepreneurial growth in Boston’s cannabis industry specifically for certified and pre-certified participants in the Boston Cannabis Equity Program.

The expectation is that at the conclusion of each project, the business owner will have received the support needed and feel empowered and emboldened to take the next steps toward advancing their business goals. They are expected to learn what action steps they need to take next and how to do so.

With this Written Quote Contract (WQC), we seek competitive quotes from vendors qualified to provide tailored business consulting and general business support to certified and pre-certified cannabis business owners, as well as prospective cannabis owners. This contract is for the FY27 - FY28 cycle and will conclude on February 28, 2028.

The selected vendor should be able to work with the business owner(s) and their teams to advise business owner(s) and their teams on a suite of services, providing guidance on crafting business plans, application assistance, conducting market research, advising on regulatory compliance, optimizing operations, administering human resources, managing risks, facilitating strategic partnerships, and overall business guidance, all aimed at https://drive.google.com/file/d/1KPoQBuzMCIBqO6gKOOEdXzQq62zbTDox/view?usp=drive_link https://www.boston.gov/sites/default/files/file/2022/02/Cannabis%20Ordinance%20and%20Amendments%208.2021_0.pdf https://www.boston.gov/sites/default/files/file/2022/02/Cannabis%20Ordinance%20and%20Amendments%208.2021_0.pdf empowering businesses to ensure their own compliance, drive efficiency, and foster growth for the business, leading to sustainability within the industry.

We look forward to receiving your response.1

1.2 SCOPE OF SERVICES

The Mayor’s Office of Economic Opportunity & Inclusion (OEOI) will provide funds to the selected vendor to provide general business support and technical assistance to certified and pre-certified cannabis equity businesses throughout the City of Boston. These services will provide current and prospective business owners with the tools and the support needed to establish, sustain, and grow their businesses. The cannabis businesses and prospective businesses are identified as those certified or pre-certified within the Boston Cannabis Equity Program and selected by the Office of Economic Opportunity & Inclusion (OEOI), in collaboration with the Boston Cannabis Board and other appropriate city departments when applicable. Once selected, OEOI shall facilitate the initial engagement with the vendor. In each case, the vendor will be expected to work directly with the cannabis equity applicant.

1.2.1 Requirements

The selected vendor is expected to provide the following with the goal of enabling business owners to complete the following outcomes:

1. One-on-One Technical Assistance: General business consulting including but not limited to:

● Business Planning: Developing comprehensive business plans outlining goals, strategies, and financial projections to secure funding and guide growth.

● Licensing Application Assistance: Providing comprehensive support throughout the licensing application process, from initial preparation to final submission.

● Meeting & Hearing Preparation: Crafting presentations, preparing talking points, anticipating and addressing potential concerns from community members as well as State and Local hearing boards.

1 This WQC follows all applicable requirements for open competition, and the City encourages participation from small, local, minority-owned, women-owned, and veteran-owned businesses. To support equality of opportunity for these businesses, we also encourage respondents to solicit for the subcontracting of goods and services from certified businesses. The City’s directory of certified businesses is available at This Link.

https://app.powerbigov.us/view?r=eyJrIjoiY2UwZDliYjUtZWJkNi00MzFmLWJlMTQtMDM2ZjFmYjgwMDY1IiwidCI6Ijg1NTI4ODdjLWNiYzMtNGVlNS05ZmQzLWVhMjE3ZTMwMjZmYyJ9

● Market Research: Conducting market analysis to identify target demographics, assess competitors, and understand industry trends to inform strategic decision-making.

● Regulatory Compliance: Advising on complex cannabis regulations at federal, state, and local levels to ensure compliance with licensing, zoning, taxation, and other requirements.

● Operational Optimization: Evaluating and optimizing business processes, supply chain management, and inventory control to increase efficiency and reduce costs.

● Financial Management: Guiding budgeting, financial forecasting, cash flow management, and tax planning to optimize performance and mitigate risks.

● Marketing and Branding: Developing marketing strategies, branding initiatives, and customer acquisition plans to differentiate the business and attract a loyal customer base.

● Human Resources: Assisting with recruitment, training, performance management, and employee relations to build a skilled and motivated workforce.

● Risk Management: Assessing and mitigating risks related to product liability, security, legal compliance, and market volatility to protect the business and its stakeholders.

● Strategic Partnerships: Facilitating collaborations, joint ventures, and strategic alliances with other businesses, organizations, or industry stakeholders to leverage resources and accelerate growth.

● General Business Advice and Coaching: Guidance and practical business advice for business owners.

2. Workshops and Group Sessions: Provide workshops or workshop series to a group of prospective business owners and/or potential business owners on topics of expertise as the needs and opportunities for such assistance are determined, including but not limited to those listed above.

3. Technical Assistance Events: Participate in events hosted by the Mayor’s Office of Economic Opportunity & Inclusion, focusing on providing technical assistance, including the initial Speed Dating technical assistance match event and End of Contract Celebration event.

4. Grant Application Assistance: Assist business owners applying for state or local grant opportunities, including support with follow-up materials during the grant application review process.

5. Guidance Materials: Collaborate with the Cannabis Equity Program Manager to develop a City-owned guide for Boston Cannabis Equity Program participants; the vendor will prepare and finalize all guidance materials. This guidance document will help business owners understand the process and time commitment to start a cannabis business in Boston and navigate the City’s community engagement process. Guidance Materials will be owned by the City of Boston for the exclusive use of the Boston Cannabis Equity Program, including all rights, title, and interest in the document.

1.2.2 Stakeholder Coordination

The Office of Economic Opportunity & Inclusion will oversee stakeholder coordination, which encompasses:

1. Connecting the selected vendor with the current or prospective business owner(s) for an introductory meeting to discuss the business needs.

2. Officially matching the selected vendor with the current or prospective business owner to complete the project.

3. Managing the coordination of other stakeholders (if needed).

Once matched, the selected vendor will then oversee the completion of the business needs and overall project, including:

1. Direct facilitation and collaboration with the current or prospective business owners to determine meeting methods and frequencies for project completion.

1.2.3 Reporting

The selected vendor will be responsible for submitting:

1. After the introductory meeting, submit tailored engagement and/or project proposals that identify the following:

a. Scope of Services

b. Project Length (# of hours required)

c. Fee Proposal

d. Final Deliverables

2. Upon completion of the engagement, submit invoices for the one-on-one project, workshop, technical assistance event, presentation, or testimony given.

3. Before the issuance of each engagement’s payment, share feedback on the project, workshop, event, presentation, or testimony and feedback about working with the program participant and the Cannabis Equity Program Manager.

4. Before the contract end date, give detailed feedback on your overall experience as a vendor for the Boston Cannabis Equity Program.

Additionally, the selected vendor will be responsible for working with the Cannabis Equity Program Manager to draft, edit, and finalize a City of Boston-owned guide for Boston Cannabis Equity Program participants. Once finalized, the guidance materials will be owned by the City of Boston, including all rights, title, and interest for the exclusive use of the Boston Cannabis Equity Program. The submitted guidance material should include:

1. Drafting, editing, and finalizing guidance material to help business owners understand the process and time commitment to start a cannabis business in Boston. The guidance material should include:

a. A list of cannabis business best practices

b. Guidance about the process and estimated timeline for cannabis licensure

c. Best practices for preparing for required community meetings, engaging with the community, and obtaining letters of support or non-opposition from the District City Councilor

2. Drafting and finalizing the guidance material and incorporating any feedback from the Cannabis Equity Program Manager.

3. Completing the guidance material within 4 months of the contract start date.

The Office of Economic Opportunity & Inclusion will provide selected vendors with mid-way and end-of-contract reports, detailing:

1. The number of projects completed, along with the associated business/es, pre-certified or certified owner, and/or workshop name.

2. The project start and completion dates.

3. The total project cost.

The invoice number and corresponding payment date.

1.3 CONTRACT DETAILS

CONTRACT TERM*

Contract Dates

December 21, 2026 - February 28, 2028

Maximum Budget

$ 49,000.00

Payment Type

Project-based

*Not to exceed 3 years except as articulated in 30B s. 12(b). Contract will be awarded to the lowest quote deemed responsible and responsive

Additional Details

● Payment will be made upon satisfactory completion of the initial project and deliverables as outlined in Section 1.2 Scope of Services.

● All invoices must clearly reference the deliverable(s) completed and be submitted via email to the Cannabis Equity Program Manager and uploaded to the technical assistance platform.

● Once reviewed and approved, the Cannabis Equity Program Manager will submit the invoice for payment.

● All quoted prices must be inclusive of potential travel, administrative time, and incidental expenses. No additional reimbursements will be made beyond the agreed deliverable-based pricing.

● Payment is project-based, but projects are not guaranteed. The City may request one, more, or even no services. Payment will be based on the number of projects completed.

II. HOW WE CHOOSE

This section explains how we will choose the supplier and what we consider a responsive and responsible vendor.

2.1 RULE FOR AWARD:

We will award the contract to the responsible and responsive vendor offering the needed quality of supply or service at the lowest price.

To be considered responsive: a quote must contain all the required information, and be submitted before the deadline, and demonstrate that their offering meets the minimum quality requirements or specifications.

To be considered responsible: a vendor must have the capability, integrity, and reliability to perform the work described in this document.

Specifically, to be considered responsible and responsive, the vendor for this project must demonstrate:

MINIMUM

EVALUATION

CRITERION

DETAILS/REQUIREMENTS

1 Relevant Experience ● Demonstrate experience completing at least three

(3) comparable projects involving general business consulting and technical assistance. Examples should include one-on-one support to help businesses achieve defined objectives, such as business plan creation, strategic business planning, human resource management, general business advice, grant and application assistance, and development of guidance materials for business owners. For each example, provide a brief description of services, outcomes, and relevant references or work samples.

● Provide at least two (2) examples demonstrating experience working with public-sector stakeholders or experience working on comparable government contracts.

● Have at least three to five (3-5) years of experience serving diverse businesses, including cannabis businesses, minority-owned businesses, women-owned businesses, and other disadvantaged business enterprises.

● Demonstrate knowledge of the cannabis industry, including applicable state and local regulations and the cannabis licensing process.

2 Qualifications ● Provide examples of past work directly relevant to the cannabis industry, demonstrating expertise in application assistance, general business consulting, and technical support.

● Demonstrate a strong understanding of cannabis-industry regulations, licensing requirements, and operational complexities.

● Demonstrate a clear commitment to supporting cannabis businesses and advancing their success.

3 Capacity to Complete Work

● Showcase a successful track record of managing multiple complex projects simultaneously of similar size and scope, meeting deadlines and budget.

● Provide at least two to three (2-3) references and examples of similar projects or stakeholders who would consistently rate service and results as “excellent.”

2.2 YOUR QUOTE

To show that you meet the requirements to be considered responsible and responsive, please answer the questions below. Feel free to include other information that may be relevant (i.e. graphics or links to your work).

Q1: PROJECT DELIVERY

QUESTION:

Please explain how you will deliver the services described in the Scope of Work and why your organization is best-suited to provide business consulting services for the Boston Cannabis Equity Program. Suggested length: 1–2 pages.

To demonstrate that you meet the requirements of this Written Quote Contract, focus on:

● What services your organization provides and how long you’ve been doing this work

● Your plan to deliver one-on-one strategic business consulting support, workshops, and group sessions

● How you would meet the required project timeline for guidance materials

RESPONSE:

Q2: PROJECT TEAM

Provide the qualifications of the staff who will work on this project. Suggested length:

1–2 pages.

An ideal answer will include:

● Identify the key team members who would work on this project & the team structure; if your team includes multiple organizations, please let us know how long you’ve worked together.

● Document your staff’s expertise in the different business consulting services outlined in the Scope of Services, 1.2.1 Requirements section.

● Describe similar projects they have successfully completed, including one-on-one technical assistance, such as business planning and optimization, application assistance and preparation, human resource assistance, and strategic business consultation.

● Highlight similar projects they have successfully completed within disproportionately impacted communities as defined by the state agency regulating cannabis in Massachusetts.

● Please disclose whether you or your company has an interest in any cannabis business currently seeking, intends to seek, or has approval from the City of Boston or any of its agencies.

RESPONSE:

Q3: ADDITIONAL INFORMATION

Share your experience working with cannabis businesses or other highly regulated products or industries. Suggested length: 1–2 pages.

An ideal answer would include:

● A detailed explanation of the industry and businesses you served.

● How your assistance, specifically the business support outlined in Section 1.2.1, Requirements, of the Scope of Services, helped the business advance their business objectives.

● Document your staff’s expertise in delivering business consulting services, navigating regulated industries and their licensing process.

RESPONSE:

https://masscannabiscontrol.com/wp-content/uploads/2026/03/Guidance-for-Identifying-Areas-of-Disproportionate-Impact.pdf

2.3 REFERENCES

Provide 2-3 references using the template provided below, directly corresponding to the requirements for responsibility & responsiveness.

EXAMPLE REFERENCE

FIELD EXAMPLE ENTRY

Organization Smith Events

Project Manager (or equivalent) Jennifer Smith

Phone Number 845-111-2222

Email (if available) jsmith@smithevents.com

Project Description Planned and implemented a family-friendly concert on the steps of City Hall. Worked with diverse community organizations to select performers and vendors. Hosted 150 residents.

Project Start and End Dates March 2020 – May 2020

Expertise Demonstrated by this Project (see section 2.1 for more details)

Stakeholder Engagement, Project Design, Accessibility

REFERENCE 1

Organization

Project Manager (or equivalent)

Phone Number

Email (if available)

Project Description

Project Start and End Dates

Expertise Demonstrated by this Project (see section 2.1 for more details; feel free to add corresponding documentation or examples of the project)

REFERENCE 2

Organization

Project Manager (or equivalent)

Phone Number

Email (if available)

Project Description

Project Start and End Dates

Expertise Demonstrated by this Project (see section 2.1 for more details; feel free to add

REFERENCE 3

Organization

Project Manager (or equivalent)

Phone Number

Email (if available)

Project Description

Project Start and End Dates

Expertise Demonstrated by this Project (see section 2.1 for more details; feel free to add

2.4 QUOTE PRICING TEMPLATE

DELIVERABLES AS DEFINED IN THE SCOPE OF WORK FIXED PRICE

One-on-One Technical Assistance $ __________

Workshops and Group Sessions $ __________

Technical Assistance Events $ __________

Presentations and Testimony $ __________

Guidance Materials $ __________

TOTAL FIXED PRICE

ADDITIONAL SERVICES AS

NEEDED - POSITION

HOURLY RATE ESTIMATED

QUANTITY

TOTAL PRICE

XXX $ __________

XXX $ __________

XXX $ __________

XXX $ __________

Note: These additional hours are estimates only. The City may request more, less, or no additional services. Payment will be based on the unit prices provided here and the actual amount of services requested, All materials should be submitted online in the City of Boston Supplier Portal, which can be accessed at boston.gov/procurement. Select the “Supplier Portal” button. You must log into your vendor account in order to access this bidding opportunity .

EV00018110

APPENDIX 1: CONTRACT TERMS AND CONDITIONS

Please be familiar with these terms and conditions at the time of quote submission to ensure that you are able to meet them if awarded the contract.

All vendors are required to review (but not sign or submit) the following documents at this stage. By submitting a quote, a respondent acknowledges that if they are selected as the winning vendor, they will be required to complete and provide each of the below forms to the City as part of the contract package:

1. Form Wage-1 – Requirements Of The Boston Jobs, Living Wage, And Prevailing Wage Ordinance

2. Form Wage-2 – The Boston Jobs, Living Wage, And Prevailing Wage Ordinance Vendor Agreement

3. Heat Illness Protection Ordinance – Applies to contractors whose employees perform work in a setting at risk of causing heat illness. Covered work includes:

landscaping, tree services, grounds cleaning/mowing, outdoor property maintenance, outdoor security services (including flaggers), moving services, and trash/recycling collection and hauling

a. Form Heat-1 - Heat Illness Protection fact sheet for covered contractors

b. Form Heat-2 - Heat Illness Protection Affidavit (required for covered services described above) By submitting a quote, each respondent accepts the terms and conditions listed in forms CM-10 and CM-11, which are incorporated herein by reference.

https://drive.google.com/file/d/15FZuK-XR1LrFOP8-GjrwgCPIgdmjo-Sq/view?usp=sharing https://drive.google.com/file/d/17XPoR_weADlqqTYhp1hYAOsTNGyY3kKx/view?usp=sharing https://www.boston.gov/departments/labor-compliance-and-worker-protection/heat-illness-and-injury-prevention-ordinance https://drive.google.com/file/d/1-EXPBQ8dMkD0WNd0DJos9MUcFuCqcxIR/view?usp=sharing https://drive.google.com/file/d/1SwjW8g0HMHJvG2LSClX4c_jDKsElD3tR/view?usp=sharing https://drive.google.com/file/d/1KPoQBuzMCIBqO6gKOOEdXzQq62zbTDox/view?usp=drive_link

I.INTRODUCTION AND SCOPE OF WORK
1.1 BACKGROUND
1.2 SCOPE OF SERVICES
1.2.1 Requirements
1.2.2 Stakeholder Coordination
1.2.3 Reporting

The invoice number and corresponding payment date.

1.3 CONTRACT DETAILS
*Not to exceed 3 years except as articulated in 30B s. 12(b). Contract will be awarded to the lowest quote deemed responsible and responsive
II.HOW WE CHOOSE
2.1 RULE FOR AWARD:
2.2 YOUR QUOTE

2.3 REFERENCES

2.4 QUOTE PRICING TEMPLATE
APPENDIX 1: CONTRACT TERMS AND CONDITIONS

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