CC15HQR0010 _Q A_05-08-2015.pdf

Date: 05-08-2015 ATTACHMENT 4: Q&A Matrix for Questions

# RFQ

Section

Question Response Change to

RFQ?

Description of Change Technical/ Contractual

1 Section

D; RFP

page 7 of

D.2 Marking instructions say to include a contract number but the contract number is blank on the first page of the RFP. Which contract number should be included on packaging?

These instructions only apply after contract award and apply to any hardcopy deliverables

No Contractual

2 Section

H; RFP

of 60

H.8 (b) Contractor currently has established NDAs with its existing book-of-business subcontractors. Will Attachment 1 NDA be required for existing book-of-business subcontractors if Contractor remains fully liable for subcontractor performance?

The prime contractor is required to sign and return the NDA in Attachment 1 to the OCC. Subcontractors having access to sensitive information are subject to the requirements of the NDA by nature of the prime/sub relationship, however OCC does not require signed copies from subcontractors for recordkeeping purposes.

No Contractual

3 Section

H; RFP

of 60

H.8 Are NDAs required to be renewed if these agreements have already been executed?

Yes, with the Prime. No Contractual

4 Section

H; RFP

pages 16-17 of

H.9 Are background investigations to be renewed if these have already been performed?

OCC does not have an answer to this question at this time. This will be coordinated through IT security after award.

No Contractual

5 Section

H; RFP

pages 17-18 of

H.10 Are in-person clearances to be renewed if these have already been performed?

OCC does not have an answer to this question at this time. This will be coordinated through IT security after award.

No Contractual

6 Section

H; RFP

pages 23-24 of

H.13 Does this solicitation include a minority and woman subcontracting inclusion participation goal?

OCC did stipulate its own “subcontracting goals” to offerors. Please refer to section L.7.2.3 of the RFP.

No Contractual

7 Section

H; RFP

of 60

H.15 Contract Terms and Conditions includes a (1) Notice of Price Evaluation Preference for HUBZone Small Business Concerns;

(2) Utilization of Small Business Concerns and (3) Small Business Subcontracting Plan. Has the OCC established a participation preference for

(1) HUBZone Small Business Concerns, (2) utilization of Small Business

Notice of Price Evaluation Preference for HUBZone Small Business Concerns, should not be checked.

Please refer to section L.7.2.3 of the RFP for small business subcontracting plan instructions.

Yes Uncheck ‘Notice of Price Evaluation Preference for HUBZone Small Business Concerns’.

Contractual

Concerns and/or (3) Small Business Subcontracting Plan?

8 Section

H; RFP

of 60

H.15 Contract Terms and Conditions includes a Convict Labor clause. Does this solicitation include an established participation goal for convict labor?

No No Contractual

9 Section

L; RFP

of 60

L.2; last sentence; Please define ‘third party vendors’, from which the OCC will not entertain offers.

Examples of third party vendors include brokers, dealers, agents or any other party acting as an intermediary to a negotiated contract.

No Technical

10 Section

L; RFP

of 60

L.7.1.1 (3) Volume 1, Tab A instructions indicate that prices should be set opposite each item.

However, L.7 Proposal Instructions, underneath the table on page 49, state that

NO PRICE INFORMATION

IS TO BE INCLUDED IN

VOLUME 1. Please clarify instructions.

The language in L.7.1.1 is simply for the offeror to provide a statement to demonstrate compliance that it agrees with all terms and (in the event of award) will furnish all items at the prices set opposite each item in Volume 2.

No Contractual

11 Section

L; RFP

L.7.1.1 (3) requires a statement be included which

Exceptions may be noted within this section or as a

No Contractual of 60 specifies the extent of the bidder’s agreement with all terms, conditions and provisions included in the solicitation and agreement. If exceptions must be taken, where may exceptions be presented?

separate appendix to Tab A.

12 Section

L; RFP

of 60

L.7.2.1 (1) requires a statement be included which specifies the extent of the bidder’s agreement with all terms, conditions and provisions included in the solicitation and agreement. If exceptions must be taken, where may exceptions be presented?

Exceptions may be noted within this section or as a separate appendix to Tab A.

No Contractual

13 Section

L; RFP

of 60

L.7.2.1 (2) asks for a CAGE code. What is a CAGE code?

The Commercial and Government Entity Code, or CAGE Code, is a unique identifier assigned to suppliers to various organizations. CAGE codes provide a standardized method of identifying a given facility at a specific location. All entities registered in the System for Award Management

No Contractual

(www.SAM.gov) have a cage code.

14 Section

L; RFP

of 60

L.7.2.1 (6) asks for offeror’s rating from A.M. Best, Moody’s, Standard & Poor’s, and Fitch. In addition to a statement regarding the offeror’s financial condition, if none of the referenced ratings apply, what shall offeror’s include as an alternative?

This requirement is hereby removed.

Yes Remove requirement in L.6.2.1 (6) in its entirety.

Contractual

15 Attachme nt 6

Attachment 6; 2.0 instructions indicate that sections 3.0 through 6.0 must be completed, along with a formal attestation letter (Appendix A), and submitted as part of the RFP response. However, Attachment 6 only includes sections 3.0 through 4.0.

Please provide sections 5.0 through 6.0, and an Appendix A, with which offeror’s may utilize for complete bid submission.

Attachment 6 only has 4 total sections and the Attestation letter is in Attachment 7, not Appendix A.

Yes Remove reference to sections 3.0 through 6.0 and change to 3.0.

Replace reference to Appendix A with Attachment 7.

Contractual

16 Attachme Attachment 6; 2.0 instructions indicate that an

The reference to Appendix B should state a VPAT (not

Yes Replace reference to ‘Appendix B” with a

Contractual http://www.sam.gov/ nt 6 Appendix B must be completed and submitted for review for each commercially available product. However, there is no Appendix B.

Please provide Appendix B, with which offeror’s may utilize for complete bid submission.

Appendix B) must be completed and submitted for each commercially available product.

Voluntary Product Accessibility Template (VPAT) found at http://www.itic.org/public -policy/accessibility

17 Attachme nt 5

Attachment 5; Is the Attestation Letter on page 27 of Attachment 5 that which is referred to in Attachment 6?

No, that letter is separate.

The attestation letter in Attachment 7 is associated with Attachment 6.

No Contractual

18 N/A Why has OCC decided to bid these services at this time (fees, service issues, standard due diligence, etc.)?

The current OCC contract ends 12/31/2015

No Technical

19 N/A Who is the incumbent provider for the current FSA and Parking Benefit programs?

WageWorks No Technical

20 N/A What are the current fees OCC pays for its FSA and Parking Benefit programs?

a. Will you elaborate if these fees are inclusive of printing and mailing expenses associated with member outreach?

b. Are these said fees inclusive of benefit fair sessions?

A FOIA request is more appropriate to obtain pricing information (http://www.occ.gov/about/c ontact-us/freedom-of-information-act-requests/index-foia.html)

No Technical

21 N/A Regarding Open Enrollment sessions; a. How many Open Enrollment sessions does OCC

Open enrollment occurs once a year. Only 1 session is required annually during

No Technical http://www.itic.org/public-policy/accessibility http://www.itic.org/public-policy/accessibility require?

b. Are these meetings coordinated within a consolidated timeframe or spread out over several weeks/months?

the open season benefits fair, which normally occurs the middle of November.

22 N/A Please explain your current funding process and banking arrangements for both the FSA and Parking Benefit programs.

See sections 3.2 - Account Contributions and 3.3 - Data File Transmission of the

PWS.

No Technical

23 N/A Working within the existing program(s) OCC’s service framework, in what ways would OCC desire to enhance the program(s)?

OCC is relying on industry to provide best practice approaches to satisfy the minimum requirements outlined in the Performance Work Statement (PWS).

No Technical

24 N/A What are OCC’s long-term operational and human resources-related objectives regarding its FSA and Parking r Benefit programs?

The objectives of the programs are outlined in the

PWS

No Technical

25 N/A Can OCC provide copies of its communication & education collateral/material for its current FSA and Parking Benefit programs?

The information included in these documents is consistent with the PWS requirements. Therefore, OCC does not see a relevant need to provide copies of these documents.

No Technical

26 N/A What resources will be available from OCC?

The OCC will provide, to the extent necessary, all

No Technical information regarding participants to satisfy the PWS requirements. The OCC does not intend to furnish any property/materials.

27 N/A Does OCC have other Health & Welfare reimbursement type programs? If so, which plans and who are the current providers?

Yes, however this information is general and not relevant to this procurement. It is more appropriate for a FIOA request or a separate vendor meeting outside of this procurement process.

No Technical

28 N/A OCC offers a debit card with their FSA plan, what are the percentage of claims that are auto-adjudicated?

77% No Technical

29 N/A Does OCC use a Broker for Health & Welfare Benefits? If so, who?

OCC does not use a broker No Technical

*Note: Offeror only needs to fill out the highlighted columns: Company, RFP Section (please include the section, paragraph, and page number that your question refers to), and Question. Offeror may add additional rows, if necessary. Please do not add/remove columns or change column width. Please keep this in MS Word.