About this file

Summary

This is a Request for Proposals (RFP) from the City of Philadelphia Police Department seeking veterinary services for approximately 40 canines, including 23 from the Philadelphia Police Department's Canine Unit, approximately 16 from Philadelphia Prisons, 1 from the Philadelphia Fire Department, and potentially additional canines from other city departments such as the Sheriff's Office. The RFP was issued on August 3, 2026, with an application deadline of September 28, 2026, at 5:00 PM Philadelphia time. Questions from applicants must be submitted by August 26, 2026, with answers posted by September 9, 2026. The anticipated award date is October 30, 2026, with contract execution and commencement of work expected in December 2026. The initial contract term is expected to run from December 1, 2026, through November 30, 2027, with the option for the City to add up to four additional one-year renewal terms at its sole discretion. The successful provider must maintain a local facility within Philadelphia that operates 24 hours, seven days a week, with emergency and critical care capabilities.

The contract offers a maximum annual compensation of $150,000.00 with fixed-price proposals required. Services include routine veterinary examinations, vaccinations, surgeries, hospitalizations, medications, and laboratory work for the canines, with each city department billed separately for services rendered. The RFP explicitly excludes certain items from routine services, including heartworm prevention medication, flea and tick prevention medication, flea and tick spray, non-medical shampoos, and dog foods, except prescription diets when medically necessary. The successful provider must provide four specific veterinary formulas for prescription diets as detailed in the RFP. Applicants must be registered to do business in Philadelphia or Pennsylvania, obtain a Tax Clearance Certificate, comply with the City's 21st Century Minimum Wage and Benefits Standard, and meet all applicable tax and regulatory requirements. The City prioritizes local business entities and will consider Local Business Entity certification status as a positive factor in evaluation.

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REQUEST FOR PROPOSALS FOR

VETERINARY SERVICES FOR CANINES

Cherelle L. Parker, Mayor

Kevin J. Bethel, Commissioner, Police Department

City of Philadelphia

WORK SUMMARY:

Veterinary services for approximately 40 canines for the City of Philadelphia. At this current time, there are 23 canines from the Philadelphia Police Department’s (PPD) Canine Unit, approximately 16 canines from Philadelphia Prisons (PDP), one (1) from the Philadelphia Fire

Department (PFD) and may include additional canines from other City departments such as the Sheriff’s Office as needs may change. Each department will be billed separately for any veterinary services.

PROPOSED COMPENSATION:

$150,000.00 per year

RFP ISSUE DATE:

August 3, 2026

RESPONSE DEADLINE:

No later than 5 pm Philadelphia Time on 9/28/2026. A complete proposal must be submitted by this time to be considered. Proposals in-process are incomplete.

OFFICIAL RFP CONTACT:

Yvonne Whittington

Conformance Manager

Email: yvonne.whittington@philadelphia.gov

Phone: 215-686-1225, 1269 or 3266

SUBMISSION REQUIREMENTS:

All proposals must be submitted electronically to the correct contract opportunity established for this RFP (identified by opportunity number) through eContract Philly at https://philawx.phila.gov/econtract/ mailto:yvonne.whittington@philadelphia.gov https://philawx.phila.gov/econtract/

TABLE OF CONTENTS

1. INTRODUCTION

1.1 Values

1.2 Contracting with the City of Philadelphia

1.3 Contacting Us

1.4 Feedback about this RFP

2. THE OPPORTUNITY

2.1 Summary

2.2 Background

2.3 RFP Schedule

2.4 Outcome Goals

2.5 Award Terms

3. SCOPE OF WORK

3.1 Description of Services

3.2 Performance Metrics, Contract Management & Payments

4. HOW TO SUBMIT YOUR RESPONSE

4.1 What You Must Include in Your Proposal

4.2 How To Submit Your Application

4.3 Proposal Binding

5. HOW WE CHOOSE

6. GENERAL RULES GOVERNING RFPs/PROPOSALS

6.1 Health Insurance Portability and Accountability Act (HIPAA)

6.2 Special Rules Applicable to Joint Ventures

6.3 Mandatory Political Contribution Disclosures and Penalties

6.4 Political Contribution Limits for City Contractors

6.5 City Employee Conflict Provision

6.6 Reservation of Rights

6.7 Confidentiality and Public Disclosure

APPENDICES

Appendix A – General Provisions

Appendix B - City of Philadelphia Tax and Regulatory Status and Clearance Statement .. 25

1. INTRODUCTION

1.1 Values

The City of Philadelphia is committed to ensuring all businesses have access to contracting opportunities with the City and seeks to promote the economic development of small and local businesses.

1.2 Contracting with the City of Philadelphia

Consistent with our values, the City requires that all contractors and subcontractors comply with all applicable laws, regulations, and policies, including:

Please closely review the City’s contract attachments including the standard terms and conditions found in the General Provisions under Appendix A of this RFP. Any contract resulting from this RFP will incorporate and be governed by these documents.

1.3 Contacting Us

For technical assistance with the eContract Philly website, email eContractPhilly@phila.gov or call

(215) 686-4914.

IF ELIGIBLE, YOU ARE ENCOURAGED TO:

✓ Apply for Local Business Entity (LBE) certification with City’s Procurement Department. If you provide your LBE status and/or promise to have a Local Impact, this must be used by the contracting department as a positive factor in evaluation and potential selection.

Additionally, some opportunities are exclusively reserved for LBE certified businesses.

✓ Get Paid Faster! Enroll on the Vendor Payment Portal to effortlessly submit electronic invoices and monitor payment progress 24/7. The process of submitting invoices through the Vendor Payment Portal is user-friendly, efficient, and free.

CITY BUSINESS

LICENSES AND

PERMIT

REQUIREMENTS

PAYMENT OF CITY

BUSINESS TAXES

OR OTHER

INDEBTEDNESS

OWED TO THE CITY

CHAPTER 17-1300.

PHILADELPHIA 21ST

CENTURY MINIMUM

WAGE AND BENEFITS

STANDARD

1 2 3 mailto:eContractPhilly@phila.gov https://www.phila.gov/services/business-self-employment/bidding-on-a-city-contract/get-certified-as-a-local-business-entity/ https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvendor-payments.phila.gov%2Flogin&data=05%7C01%7CMihir.Mulloth%40phila.gov%7Cd3a519484f624cce6fc708db9fe39835%7C2046864f68ea497daf34a6629a6cd700%7C0%7C0%7C638279572083787221%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EktpSPaS%2B8p3KxRyI13X2Icwkl9aYLDJ0KfEzw1NsTI%3D&reserved=0 https://business.phila.gov/ https://business.phila.gov/ https://business.phila.gov/ https://business.phila.gov/ https://www.phila.gov/services/business-self-employment/business-taxes/ https://www.phila.gov/services/business-self-employment/business-taxes/ https://www.phila.gov/services/business-self-employment/business-taxes/ https://www.phila.gov/services/business-self-employment/business-taxes/ https://www.phila.gov/services/business-self-employment/business-taxes/ https://www.phila.gov/services/business-self-employment/business-taxes/ https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296070 https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296070 https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296070 https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296070 https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296070

• Please note the phone number provided is not a live helpline.

• Allow for two (2) business days prior to any application deadline to receive a response to your request. The City will not extend a deadline even if it has not responded to your question or request.

• All other questions regarding the RFP, including substantive questions, must be submitted in accordance with Section 2.3. Applicants are otherwise prohibited from contacting City representatives concerning this RFP or related matters.

1.4 Feedback about this RFP

The City recently updated the design of the RFP we use for Professional Services, and would like feedback from vendors. If you have feedback you would like to share, please complete this voluntary survey. Thank you.

2. THE OPPORTUNITY

2.1 Summary

On behalf of the City of Philadelphia, the Philadelphia Police Department (PPD) is soliciting proposals from qualified veterinary facilities for an annual veterinary plan for the City’s canines. The primary focus is for the Police Canine Unit located at 8501 State Road, Philadelphia, Pennsylvania, 19136.

Currently, there are approximately twenty- three (23) canines in need of veterinary care at this location. Other City agencies such as the Philadelphia Department of Prisons (16 canines), the Fire

Department (1 canine) and the Sheriff’s Office may also utilize this contract. The successful provider shall invoice each department separately for any services rendered.

The successful provider should have the following:

• a local facility within the confines of the City of Philadelphia;

• be regularly operational twenty-four (24) hours, seven days a week

• offer urgent care, critical care and emergency care services.

To deal with various broad life-threatening conditions and severe complex trauma, the successful provider will also offer comprehensive emergency services on site with around the clock care for every aspect of case management with the availability of specialists seven days a week for consultation in the fields of emergency and critical care, surgery and radiology.

A licensed veterinarian dedicated exclusively to emergency and critical care must be on-site at all times.

Successful provider shall give active Police Department canines priority treatment on all emergency-related incidents.

While not required, there is a preference for providers with Level One Trauma facilities that have advanced life-saving equipment and the capability to perform emergency surgeries https://phila.formstack.com/forms/updated_rfp_feedback_survey https://phila.formstack.com/forms/updated_rfp_feedback_survey

2.2 Background

The Philadelphia Police Department, known by many as the PPD, is one of the nation’s largest police departments, with more than 6,500 sworn and 800 civilian members. The PPD serves the people who live, work and visit the 140 square miles that is home to 1.5 million people.

The Department has 21 police districts in 6 divisions which are housed under two Regional

Operational Commands (ROC). Personnel are assigned to work in 55 different locations throughout Philadelphia, with Police Headquarters located in the 9th Police District, in Center City, at 400 North Broad Street.

The districts are commanded by Captains, the divisions are led by Inspectors and the ROCs are led by Chief Inspectors. The department is commanded by the Commissioner and his Executive Team of Deputy Commissioners.

The use of canine patrol is authorized by the Philadelphia Police Department for the following:

• To deter criminal activity and to assist in the prevention and detection of crime;

• To facilitate the arrest or prevent the escape of a person whom the police officer has probable cause to believe has committed a felony;

• To protect the officer or another person(s) from bodily injury;

• To search buildings where a possible unlawful entry is indicated or detected, or where a suspect may be hiding when such buildings are reasonably believed to be clear of innocent persons, and after clear warning by police is given prior to deployment of the dog; and

• To track suspects, lost or missing persons, hidden implements of crime(s) or other contraband.

Specialty canine patrol dogs are also utilized and perform the following:

• Narcotic detection canines assist in the search for hidden narcotics including vehicle searches when appropriate as well as other locations;

• Explosive detection canines are utilized for the detection of explosives in a hidden area of a building or vehicle, bomb sweeps for visiting VIPs, and special event sites; and

• Cadaver detection canines are utilized to detect hidden or decaying bodies as a result of a homicide, missing person, or catastrophic event.

Services under the contract resulting from this Request for Proposals will be managed by the Police

Department, Canine Unit.

Project Background

Police canines are an important tool used in assisting police officers, as such, it is very important that these animals have immediate and appropriate veterinary care as they are frequently exposed to various hazards.

2.3 RFP Schedule

RFP Posted August 3, 2026

Applicant Questions Due

Applicants must submit questions regarding this opportunity by August 26, 2026 at 5 PM Philadelphia time.

All questions must be submitted via email to:

yvonne.whittington@phila.gov.

Answers Posted on eContract

Philly September 9, 2026, 5pm Philadelphia time

Proposals Due September 28, 2026, 5pm Philadelphia time

Applicant Selection October 30, 2026

Contract Execution December 2026

Commencement of Work

December 2026

The above dates are estimates only. Notice of changes in any pre-proposal meeting or site visit date, time or location, due date for Applicant questions, or proposal due date will be posted as a notice/Addendum with the original RFP on eContract Philly and will become a part of the RFP.

2.4 Outcome Goals

The outcome goals of this Request for Proposals for Canine Veterinary Services include, but are not limited to, the maintenance of the optimal health of the City’s canines through the successful delivery of the following:

1. Routine canine veterinary services;

2. Needed emergency or surgical canine veterinary services;

3. Required canine veterinary medications and/or vaccinations; and

4. Prescription and specialty dietary needs.

2.5 Award Terms

Term

The initial term of this contract is expected to start on or about December 1, 2026 and end on or about November 30, 2027.

The City may, at its sole option, amend the contract to add up to four additional renewal terms, each not to exceed one year.

Compensation Contract will state maximum compensation including all expenses not to exceed

$150,000.00.

Cost Proposal Type Proposals shall be fixed prices and fixed fees.

Terms of Payment Payment upon completion and approval of specified work, department-specific monthly invoicing and payments.

Applicants are advised that the contract resulting from this RFP will require the approval of

Philadelphia City Council prior to execution. By submitting a proposal in response to this RFP, Applicants acknowledge their understanding and agree that any proposed contract with the selected

Applicant will be (i) submitted to City Council in the form of a proposed ordinance; (ii) subject to the customary process of public notice and hearing for the enactment of legislation by City Council; and

(iii) may not result in a final, executed contract unless the proposed contract, and all terms and conditions contained therein, receives a majority vote in favor of the contract.

3. SCOPE OF WORK

3.1 Description of Services

A. Project Details

Routine and emergency services should include the following:

• Full canine yearly examination

• All canine shots

• Surgery (routine or emergency)

• Hospitalizations

• All medications needed as a result of a medical condition/surgical procedure

• All laboratory work

Routine services do NOT include the following:

• Medication for the prevention of heartworms such as Heartgard

• Medication for the prevention of flea and tick infestation such as Frontline

• Flea & tick spray for residential homes and yards

• Shampoo and conditioner, unless needed for medical conditions

• Dog foods, prescription and non-prescription

• Shipping and handling of products

This Section 3.1, Description of Services includes the requirements for the project, including the services to be performed and the deliverables that must be met by the selected Applicant. The City reserves the right to change certain service requirements or deliverables based on changed circumstances, like a change in the business or technical environment or contract negotiations with Applicant(s) selected for negotiations, without issuing a revised RFP.

Applicants should read this section closely. An Applicant’s proposed scope of work must detail how they will meet the service requirements or achieve the deliverables described in this section.

Applicants may also propose additional or revised services or deliverables to achieve the outcomes described in Section 2.3 Outcome Goals of this RFP. However, Applicants must explain why each of these additional services or deliverables are necessary, and when and how they will be completed.

Service Requirements

• Successful Provider shall supply all equipment and labor necessary to perform routine veterinary services.

o Screening prospective canines by performing a physical exam with anesthesia, ventral dorsal X-ray, Distemper, Parvovirus, Bordetella, Rabies, Lyme #1, #2 vaccines, heartworm check and fecal exam. This screening will also include a CBC panel and profile and prospective canines will be given heartworm and flea and tick preventative treatments (Heartguard and Frontline).

▪ Prospective canine candidates that FAIL the physical exam and ventral dorsal

X-ray will have a separate charge.

o Yearly examinations shall include but are not limited to the following:

▪ Physical examination of all PPD canines

▪ Distemper, Parvovirus, Bordetella, Leptospirosis, Lyme, Rabies vaccine boosters and fecal examination.

▪ Heartworm test o Provided heartworm and flea and tick treatments as needed (Heartguard, Frontline and Preventic collars).

• The PPD Canine Unit must be able to schedule routine appointments on any day of the week at which time the successful provider will examine and treat PPD canines for medical problems.

• PPD Canine Unit are to be given priority on all emergency-related incidents involving active

PPD canines.

• Facility will be open 24 hours a day and be able to service emergency and critical care needs to address the spectrum of life-threatening conditions and severe complex trauma.

• Successful Provider will maintain complete medical records and provide a copy of all records to the PPD Canine Unit.

• Other needs include, but are not limited to the following:

o Flea and tick spray for residential homes and yards (as required).

o Shampoo and conditioner (regular and medicated as required), o Prescription food, when required, to include but not be limited to: Low Residue, Kangaroo Meat, Hypo-Allergenic (12 cans per case). This is to be provided at no greater cost than those charged to the provider’s most preferred customers.

(Description of prescription food below.)

o Euthanasia and Cremation.

• Successful provider will also honor any requests for referrals to specialists for second opinions, examinations and treatments. All requested documentation including records and invoices will also be provided.

General Requirements - Canine Veterinary Formulas:

1. Veterinary Formulas Intestinal LOW-RESIDUE Canine CANNED Formula

Ingredients: Chicken broth, Chicken, Whitefish, Brewers Rice, Corn Grits, Chicken Liver, Beef

By-Products, Chicken By-Products, Fish Meal, Dried Egg Product, Dried Beet Pulp, Chicken

By-Product Meal, Fish Oil (preserved with mixed Tocopherols, a source of Vitamin E), Fructooligosaccharides, Potassium Chloride, Calcium Carbonate, Monosodium Phosphate, Vitamins (Vitamin E Supplement, Ascorbic Acid, Thiamine Mononitrate [source of Vitamin

B1], Calcium Pantothenate, Biotin, Vitamin B12 Supplement, Niacin, Riboflavin Supplement

[source of Vitamin B2], Inositol, Pyridoxine Hydrochloride [source of Vitamin B6], Vitamin D3

Supplement, Folic Acid), Salt, DL-Methionine, Choline Chloride, Mannanooligosaccharides, Minerals (Ferrous Sulfate, Zinc Oxide, Manganese Sulfate, Copper Sulfate, Manganous

Oxide, Potassium Iodide, Cobalt Carbonate), Dicalcium Phosphate

Guaranteed Analysis: NUTRIENT (PERCENT)

Crude Protein, min. 7.0

Crude Fat, min. 2.8

Crude Fiber, max. 1.0

Moisture, max. 78.0

Omega-6 Fatty Acids, min. 0.5*

Omega-3 Fatty Acids, min. 0.1*

* Not recognized as an essential nutrient by the AAFCO Dog Food Nutrient Profiles.

PACKAGING: 14 oz cans, 12 cans per case

2. Veterinary Formulas Intestinal LOW-RESIDUE Canine DRY Formula

Ingredients: Corn Grits, Brewers Rice, Chicken By-Product Meal, Chicken, Fish Meal, Dried

Beet Pulp, Chicken Flavor, Dried Egg Product, Chicken Fat (preserved with mixed

Tocopherols, a source of Vitamin E), Brewers Dried Yeast, Calcium Carbonate, Potassium

Chloride, Fructo-oligosaccharides, Monosodium Phosphate, Vitamins (Vitamin E

Supplement, Ascorbic Acid, Vitamin A Acetate, Calcium Pantothente, Biotin, Thiamine

Mononitrate [source of Vitamin B1], Vitamin B12 Supplement, Niacin, Riboflavin Supplement

[source of Vitamin B2], Inositol, Pyridoxine Hydrochloride (source of Vitamin B6], Vitamin D3

Supplement, Folic Acid), Fish Oil (preserved with mixed Tocopherols, a source of Vitamin E), Sodium Hexametaphosphate, Choline Chloride, Flax Meal, DL-Methionine, Minerals (Ferrous

Sulfate, Zinc Oxide, Manganese Sulfate, Copper Sulfate, Manganous Oxide, Potassium

Iodide, Cobalt Carbonate), Ethoxyquin (a preservative), Rosemary Extract

Guaranteed Analysis: NUTRIENT PERCENT

Crude Protein, min. 22.0

Crude Fat, min. 9.0

Crude Fiber, max. 4.0

Moisture, max. 10.0

Omega-6 Fatty Acids, min. 1.35*

Omega-3 Fatty Acids, min. 0.27*

* Not recognized as an essential nutrient by the AAFCO Dog Food Nutrient Profiles.

Packaging: 37.5 lb. Bags.

3. Veterinary Formulas Skin & Coat Response KO/Canine DRY Formula

Ingredients: Oat Flour, Kangaroo, Canola Meal, Animal Fat (preserved with mixed

Tocopherols, a source of Vitamin E), Dried B Pulp, Fish Oil (preserved with mixed

Tocopherols, a source of Vitamin E), Calcium Carbonate, Salt, Calcium Phosphate, Sodium

Hexametaphosphate, Choline Chloride, DL-Methionine, Potassium Chloride, Minerals

(Ferrous Sulfate, Zinc Oxide, Manganese Sulfate, Copper Sulfate, Manganous Oxide, Potassium Iodide, Cobalt Carbonate), Vitamins (Vitamin E Supplement, Ascorbic Acid, Vitamin A Acetate, Calcium Pantothenate, Biotin, Thiamine Mononitrate [source of Vitamin

B1], Vitamin B12 Supplement, Niacin, Riboflavin Supplement [source of Vitamin B2], Inositol, Pyridoxine Hydrochloride [source of Vitamin B6], Vitamin D3 Supplement, Folic

Acid)

Guaranteed Analysis: NUTRIENT PERCENT

Crude Protein, min. 19.0

Crude Fat, min. 12.0

Crude Fiber, max. 4.0

Moisture, max. 10.0

Omega-6 Fatty Acids, min. 1.2*

Omega-3 Fatty Acids, min. .024*

* Not recognized as an essential nutrient by the AAFCO Dog Food Nutrient Profiles

Packaging: 30 lb. Bags

4. Veterinary Diet – Canine Hypoallergenic HP 19

Highly palatable, highly digestible, lactose and wheat gluten free, hydrolyzed soy protein isolate diet that is specifically formulated to assist the management of adverse reactions to food.

Ingredients: Rice, soy protein isolate hydrolysate, chicken fat, natural flavors, best pulp, vegetable oil, sodium silico aluminate, dicalcium phosphate, calcium carbonate, fish oil, FOS, potassium chloride, monosodium phosphate, L-tyrsine, choline chloride, taurine, borgage oil, vitamins (DL-alpha-tocopherol [source of Vitamin E], inosital, niacin, L-ascorbyl-2 polyphosphate (source of vitamin C), D-calcium pantothenate, biotin, pyridoxine hydrachloride (vitamin B6), riboflavin (vitamin B2), thiamin mononitrate (vitamin B1), vitamin

A acetate, folic acid, vitamin B12 supplement, vitamin D3 supplement, minerals [zinc amino acid chelate, zinc oxide, ferrous sulfate, manganese amino acid chelate, copper amino acid chelate, copper sulfate, manganous oxide, sodium selanite, calcium iodate], marigold extract, preserved with natural mixed tocopherols, rosemary extract and citric acid.

Guaranteed Analysis: NUTRIENT PERCENT

Crude Protein, min. 19

Crude Fat, min. 17

Crude Fiber, max. 3.1

Moisture, max. 10.5

Packaging: 37 lb. Bags.

- Enriched with gamma-llnoleic acid

- Enriched with FOS and zaolita to optimize intestinal health

- Enriched with antioxidants

- Enriched with niacin, pantothenic acid, histidine, inositol & choline to help strengthen the skin barrier

City of Philadelphia Responsibilities

3.2 Performance Metrics, Contract Management & Payments

Performance Metrics

The City of Philadelphia is interested in identifying metrics in order to monitor and improve performance during the life of the contract. The Police Department has identified the following metrics and will work with the awarded provider(s) to add to or refine this list during contract negotiations. The final set of performance metrics and frequency of collection will be negotiated by each successful Applicant and the Police Department prior to the finalization of an agreement between parties and may be adjusted over time as needed.

Contract Performance Monitoring

As part of the City of Philadelphia’s commitment to improved outcomes, the City seeks to actively and regularly monitor service delivery to enhance contract management, improve results, and adjust service delivery based on learning what works. Reliable and relevant data is necessary to drive service improvements, ensure compliance, inform trends to be monitored, and evaluate results and performance. As such, the City reserves the right to request/collect other key data and metrics from providers related to the performance of the contract and to reject any item of work that does not meet the performance standards described in the contract.

How We Will Pay the Selected Applicant

The contract for each chosen provider will include a contract maximum amount that cannot be exceeded without a written contract amendment. Applicants must provide a detailed cost proposal, with a line-item breakdown of the costs for specific services and work products proposed. Cost proposals must be “fixed price” proposals. The proposed price must include all costs that will be charged to the City for the services and tangible work products the Applicant proposes to perform and deliver to complete the project, including, but not limited to, costs for the following, if the

Department is to pay for them: employee compensation and fringe benefits; communication;

printing; administrative expenses; bonding; acquisition of real estate; rent, utilities, maintenance and security related to real estate; travel (reimbursable only at rates approved by the Department);

project management; development; testing; implementation; maintenance; training; and all other work proposed. Any contract resulting from this RFP will provide for a not-to-exceed amount in the compensation section of the contract.

4. HOW TO SUBMIT YOUR RESPONSE

4.1 What You Must Include in Your Proposal

For your proposal to be considered, proposals must be submitted:

a) electronically;

b) through the City’s designated system (not email);

c) before the deadline; and,

d) signed by an authorized representative of the Applicant.

Additionally, your proposal must include the information listed in the Proposal Requirements below and be organized in the order shown. Failure to submit your proposal in the manner and format required by this RFP may result in your proposal being rejected.

Proposal Requirements:

1. Table of Contents

2. Introduction/Executive Summary (Give a short description of your proposal.)

Provide an overview of your company, the goods or services you offer and how you plan to meet the

City’s needs.

3. Applicant Profile (Tell the City about yourself).

Please complete the Applicant information sheet and include it with your proposal submission.

Part 1. Please provide the following for the Applicant’s Business:

1. Name of Business

2. Business Address

3. Telephone Number

4. Fax Number (if applicable)

5. E-mail Address

6. Website Address

7. Federal Taxpayer Identification Number or Federal Employer Identification Number

Part 2. Please provide the following for the Applicant’s Primary Contact:

1. Name

2. Job Title

3. Address

4. Telephone Number

5. Fax Number (if applicable)

6. E-mail Address

Part 3. Please provide a description of the Applicant’s business background by answering the following:

1. What is the Applicant’s Business Organization type (i.e. corporation, partnership, LLC, for or not for profit, etc.)?

2. Is the Applicant’s Business registered to do business in Philadelphia and/or Pennsylvania?

3. What is the country and state of the Applicant’s business’ formation?

4. How many years has the Applicant’s business been operating?

5. What is the primary mission of the Applicant’s business?

6. What is the Applicant’s significant business experience?

4. Proposed Scope of Work (Tell the City what you propose to do).

Review Section 3 of this RFP, “Scope of Work” and directly state what services and materials you will provide to meet the City’s described needs. Be specific, and, as necessary, describe your services and materials in plain language for the evaluation team to understand. Include a proposed budget or cost proposal, and a schedule for when the services and materials will be provided.

5. Statement of Qualifications; Relevant Experience (Tell the City why you are the best choice).

Provide a statement of your relevant qualifications and demonstrate how your experience meets or exceeds the City’s requirements. Include a list and description of available services and also provide information about similar services that you have worked on, including the number of animals serviced and the services provided. Please provide specific information about the credentials for the veterinary staff and any applicable certifications for the facilities.

6. References (Tell us who can vouch for similar work you have completed).

Provide at least three references, preferably for services that are similar to the work sought by this

RFP. Include the company/entity, a contact person’s name, the contact person’s title, their address, their email address, and telephone number. The more similar the reference is to the City the better, such as other local government entities.

7. Proposed Subcontractors (Tell the City who will work with you).

Please provide a complete list of prospective subcontractors with whom you plan to work on this project. Include:

• Company Name

• EIN

• Scope of Work

• Percentage of total work allocated to each firm

8. Requested Exceptions to Contract Terms (Tell the City any changes you would like to the contract).

In exceptional cases, a successful Applicant might be afforded exceptions to the City’s Contract

Terms. State if you would like to request exceptions to the City’s Contract Terms, including those contained in this RFP, including Appendix A and any other documents incorporated by link or reference. Identify the location of the proposed change as well as possible (noting the document, section, heading, and page), the reason for the change request, and proposed alternative language.

The City may consider your proposed changes or may disqualify your proposal at its option.

However, please be aware that exceptions are not made often and so you should thoroughly explain why the change is necessary and appropriate for the contract. Any proposed exceptions to the City’s

Contract Terms are subject to various internal review procedures before they can be accepted. Note:

Your proposal is a binding offer to contract and failure to propose exceptions binds you to the City’s terms, if your proposal is accepted.

9. Tax and Regulatory Status and Clearance Statement (Certify that you do not owe the City).

Obtain a Tax Clearance Certificate and complete Appendix B attesting to Applicant’s tax and regulatory compliance with the City.

10. Disclosure of Litigation, Administrative Proceedings, and Contract Defaults (Tell the City about any legal proceedings or contract disputes your company or its leaders were involved with).

Provide a description of any legal proceedings or contract disputes in the past five (5) years that might affect your business, finances, or ability to perform the work described by this RFP. Include all instances of litigation, bankruptcy, debarment, suspension, contract default claims, any criminal conviction or indictments, settlements, and court or administrative orders. For each matter, state the name and nature of the matter, the parties involved, and its current status. For contract disputes, provide the name and contact information for the opposing party. Provide the same information for any matter involving an officer, director, principal, partner, or affiliate of the Applicant, and for any intended subcontractor of the Applicant.

11. Statement of Financial Capacity (Demonstrate how stable your business is

Provide documentation demonstrating fiscal solvency and financial capability to perform the work sought by this RFP. You may include any of the following:

• A general, independent statement of the Applicant’s financial condition, prepared by an external auditor or accountant;

• Applicant’s most recent audited or unaudited financial statements, including:

o Balance Sheet, o Income Statement, or o Cashflow Statement;

• Most recent IRS Form 990 (for non-profit organizations only); or,

• Any other documentation that demonstrates your financial capacity to meet the requirements of this RFP.

12. Local Business Entity or Local Impact Certification (Tell the City if you are a local business or how you envision affecting the local economy).

The City is committed to leveraging its buying power to uplift and grow our local economy, which will result in more jobs for Philadelphians, including local and small businesses. For this reason, the City will consider local impact as a significant factor in our proposal evaluation for this contracting opportunity. If you meet the requirements of a certified Local Business Entity (LBE), we strongly recommend that you get certified for free by following the steps found HERE and include a copy of your certification with your proposal and/or include a statement about how you envision impacting the local economy through this work.

13. Disclosure Requirements (Tell the City about your political contributions).

Excess political contributions to City candidates and incumbents can disqualify you from a City contract. Complete the mandatory disclosures required as part of the electronic application process in eContract Philly, including any local political campaign contributions, by selecting “Apply for

Contract” from the opportunity information screen (where this RFP was located). Additional information and instructions are located under the “Disclosure/Eligibility” tab on the top of the eContract Philly homepage. Please make sure to review these requirements closely before completing these disclosure forms.

4.2 How To Submit Your Application

Online Submission Required by the Application Deadline

You must complete your application through eContract Philly before the deadline to be considered for this contract opportunity. Proposals may be changed at any time up until the submission deadline and the City will not review your proposal until after the deadline. The proposal is not considered submitted until the “submit” button is pressed at the conclusion of the eContract

Philly submission process. You will receive a confirmation email that your Application was submitted.

Applicants are encouraged to allow sufficient time to complete the application process in order to become familiar with the requirements of the eContract Philly interface, upload all required https://www.phila.gov/services/business-self-employment/bidding-on-a-city-contract/get-certified-as-a-local-business-entity/ https://philawx.phila.gov/ECONTRACT/default.aspx documents, and resolve any technical issues prior to the submission deadline. The City need not accept, and may discard, responses that are incomplete, late, or submitted in any other format.

Electronic File Limitations eContract Philly accepts attachments up to 8MB of the following file types: Microsoft Word, Microsoft Excel, Microsoft Project, Adobe PDF or in a compressed zip file. Larger attachments must be split into smaller attachments to accommodate this file size limitation. There is no limit to the number of attachments that may be uploaded.

Every Entity Applies for Itself

Except in the case of Joint Ventures, which follow special rules described below, every entity must apply for itself. If the prospective applicant is not already registered with eContract Philly, you must first register for an account before you can apply to this opportunity. Note that each legal entity must have a separate account; you may not utilize or repurpose another entity’s account for this application. To identify each legal entity, the eContract Philly application system uses an entity’s

Taxpayer Identification Number, either a Social Security Number (SSN) or Employer Identification

Number (EIN). Make sure the Tax Identification Number associated with your profile matches the Tax

Identification Number of the company that is applying. Applications from an affiliated entity or made on another entity’s behalf will cause the City to reject the proposal.

See the Joint Venture rules if you are applying on behalf of a Joint Venture.

Use the Submission Checklist Below

This is a tool to help you to submit a complete, accurate, responsive, and on time application.

DOES MY RESPONSE MEET THE PROPOSAL REQUIREMENTS?

Did you submit the proposal before the stated deadline of this RFP?

Did the proposal explain how Applicant meets the goals and objectives, tasks, milestones, and deliverables, and other requirements described by the Department in the Opportunity and Scope of Work sections?

Does your cost proposal meet the requirements under “Compensation”?

Does your service proposal meet the requirements under “Description of Services”?

Does your proposal meet the overall format and content requirements described in “What you must include in your proposal”?

If eligible, did you enroll with the City’s Vendor Payment Portal to effortlessly submit electronic invoices and monitor payment progress 24/7?

Did you review the entire RFP and contract attachments, including the Contract Terms and

Conditions, and request any exceptions? You must propose contract language changes with your proposal or the City’s terms are deemed accepted.

Was the proposal submitted electronically through eContract Philly?

Did you complete the mandatory political contribution disclosures through the application?

Was the proposal submitted to the correct opportunity number?

Was the application signed by clicking on the “submit” button at the conclusion of the eContract Philly submission process? The proposal is not considered submitted until this button is pressed, regardless of when you started to complete the proposal.

You will receive an email acknowledgment of your submission.

Was the individual who signed the application authorized to sign on behalf of the

Applicant? For more information on who is authorized to sign your application, please see page 32 of the sample application found on eContract Philly here. You must be logged in to eContract Philly to access the document.

Does the Applicant’s eContract Philly Profile match the Applicant information provided in the proposal? Do the Taxpayer Identification Numbers match? (Do not use the SSN of the person filling out the proposal, unless the contract will be with that actual person; use the number of the entity applying and on its eContract Philly profile.)

Special Rule for Joint Ventures https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fvendor-payments.phila.gov%2Flogin&data=05%7C01%7CMihir.Mulloth%40phila.gov%7Cd3a519484f624cce6fc708db9fe39835%7C2046864f68ea497daf34a6629a6cd700%7C0%7C0%7C638279572083787221%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EktpSPaS%2B8p3KxRyI13X2Icwkl9aYLDJ0KfEzw1NsTI%3D&reserved=0 https://philawx.phila.gov/econtract/ https://philawx.phila.gov/econtract/ https://philawx.phila.gov/ECONTRACT/Inc/sample_app.pdf

4.3 Proposal Binding

Your proposal is a binding offer to contract for what you propose. Each Applicant agrees that it will be bound by the terms of its proposal for a minimum of 180 calendar days from the application deadline for this RFP and will enter a contract containing the same terms. If the City accepts your proposal as submitted, the City need not negotiate additional or different terms. Applicants must state clearly and conspicuously any modifications, waivers, objections, or exceptions they seek in a separate section of the proposal entitled “Requested Exceptions to Contract Terms.”

The City reserves the right, in its sole discretion, to negotiate terms and conditions different from and/or additional to the Contract Terms without notice to other Applicants.

5. HOW WE CHOOSE

The City will consider many factors, including cost, when evaluating proposals submitted to this RFP. While cost is an important factor, it is not the sole, or necessarily the deciding factor. The City may choose to award the contract resulting from this RFP to an Applicant whose proposal is the most advantageous to the City and in the City’s best interest even if the Applicant is not offering the lowest price.

The City will base its selection on criteria that may include, but are not limited to:

1. Superior ability or capacity to meet particular requirements of contract and needs of City

Department and those it serves

2. Eligibility under Code provisions relating to campaign contributions

3. Superior prior experience of Applicant and staff

4. Superior quality, efficiency and fitness of proposed solution for City Department

5. Superior skill and reputation, including timeliness and demonstrable results

6. Special benefit to continuing services of incumbent, such as operational difficulties with transition or needs of population being served

7. Benefit of promoting long-term competitive development and allocation of experience to new, local, or small businesses

8. Lower cost

9. Administrative and operational efficiency, requiring less City oversight and administration

10. Anticipated long-term cost effectiveness

11. Meets prequalification requirements

12. Applicant’s certification of its Local Business Entity/Local Impact status.

If a contract is awarded from this RFP, a notice will be published on the City’s eContract

Philly website identifying the name of the selected Applicant and the basis for award to that

Applicant, as well as the names of all other Applicants to this RFP. To access this notice, select the button that says “Notice of Intent to Contract” and search for your opportunity number.

6. GENERAL RULES GOVERNING

RFPs/PROPOSALS

WHAT ARE MY RESPONSIBILITIES IF I’M AWARDED THE CONTRACT?

Maintain an active Business Income and Receipts Tax (BIRT)

Account Number.

REGISTER HERE.

Maintain an active Commercial Activity License (CAL) Number REGISTER HERE

Obtain a Philadelphia Tax and Regulatory Status Clearance and return Appendix B and stay current with all City and School

District taxes and fees or payment plans.

OBTAIN A TAX

CLEARANCE

CERTIFICATE HERE

Continuously disclose your political contributions and stay under the contribution limits that allow you to be awarded a contract.

SEE THE

“DISCLOSURE/

ELIGIBILITY” TAB ON

ECONTRACT PHILLY

HERE FOR MORE

INFORMATION

Submit all Contracting Disclosures requirements. Provide demographic information about your workforce and your work for the City in the past five years (This is only required once an organization is awarded a contract with the City of

Philadelphia).

CONTRACTING

DISCLOSURE AND

FILING INSTRUCTIONS

ARE HERE

Pay a Contract Preparation Fee

SEE AND PAY THE FEE

HERE

Contracts resulting from this RFP are “Service Contracts” and awarded Applicants, along with their subcontractors at any level, are “Service Contractors” who must comply with the 21st

Century Minimum Wage and Benefits Standard found in

Philadelphia Code Sec. 17-1300.

THE CURRENT LIVING

WAGE RATE AND

BENEFITS

REQUIREMENTS AND

APPLICABILITY CAN

BE LOCATED HERE

https://tax-services.phila.gov/_/ https://www.phila.gov/services/permits-violations-licenses/get-a-license/business-licenses-permits-and-approvals/get-a-commercial-activity-license/ https://www.phila.gov/services/payments-assistance-taxes/get-tax-clearance/ https://philawx.phila.gov/econtract/ https://www.phila.gov/services/business-self-employment/bidding-on-a-city-contract/file-transparency-in-business-act-disclosure-forms/ https://www.phila.gov/services/payments-assistance-taxes/pay-the-fee-for-a-professional-services-contract-online/ https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296110

If the awarded contract is valued at or over $250,000, you must extend Equal Benefits to life partners of employees that are extended to spouses of its employees, under 17-1900 of the

Philadelphia Code.

INFORMATION

REGARDING EQUAL

BENEIFITS IS

LOCATED HERE

Register for electronic payments

INSTRUCTIONS FOR

REGISTRATION CAN

BE FOUND HERE

Comply with federal Health Insurance Portability and

Accountability Act (HIPAA) if applicable.

SEE HIPAA SECTION

BELOW

6.1 Health Insurance Portability and Accountability Act (HIPAA) The work to be provided under any contract entered into pursuant to this RFP may be subject to the federal Health Insurance Portability and Accountability Act (HIPAA) or other state or federal laws or regulations governing the privacy and security of health information.

If the contract is with any of the “Covered Units” designated by the City or the chosen provider is otherwise a “Business Associate” under HIPAA, the selected Applicant must comply with the “Terms and Conditions Relating to Protected Health Information” which are posted on eContract Philly under the “About” section and which will be incorporated into the contract by reference.

6.2 Special Rules Applicable to Joint Ventures

Generally, applications submitted through eContract Philly from Applicants that purport to be filing an application on behalf of another individual or business entity will not be considered, even if the other business entity is an affiliate of the Applicant. In the case of multiple business entities that, if awarded a contract, have formed, or intend to form a joint venture to perform the contract, a single business entity may file an application on behalf of all such business entities, so long as: (i) the filing business entity is or will be a member of the joint venture, (ii) the application is made in the name of the existing or proposed joint venture, (iii) documentation is submitted with the application identifying all business entities that will comprise the joint venture, and demonstrating a binding agreement among those business entities to perform the contract as the joint venture identified in the application (for a joint venture that has not yet been formed, documentation signed by each identified business entity evidencing a commitment to form the joint venture if awarded the contract is sufficient), and (iv) the non-filing business entities are eligible for award of a City contract and make the disclosures required by Chapter 17-1400 of the Philadelphia Code (described in greater detail below) within fourteen (14) days after the joint venture receives notice that it has been awarded the contract.

6.3 Mandatory Political Contribution Disclosures and Penalties Pursuant to Chapter 17-1400 of the Philadelphia Code, Applicants are required to disclose the following as part of their required online application:

https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296544 https://vendor-payments.phila.gov/login https://www.phila.gov/privacypolicy/ https://philawx.phila.gov/econtract/ https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296144

• their direct and indirect campaign contributions to:

o political candidates and incumbents who are nominated for, running for, or serving in, a local Philadelphia elected office; and o political committees/parties that are operating in Philadelphia1

• any consultants used in responding to the RFP and political contributions those consultants have made as described above; and

• whether the Applicant or any representative of the Applicant has received from any City employee a request for money or other items of value.

Applicants who make material misstatements or omissions in required disclosures may be prohibited from entering into contracts resulting from this or any other RFP of the City for one to three years and subjected to fines of up to three-times (3x) the amount that a contribution exceeded the political contribution limits, up to $2,000 for each contribution, pursuant to Section 20-1302 of the

Philadelphia Code

For more information, please consult the text of Chapter 17-1400, the “Disclosure/Eligibility” tab on eContract Philly, e-mail econtractphilly@phila.gov, or call 215-686-4914.

6.4 Political Contribution Limits for City Contractors

The current contribution limits are adjusted every four years (starting in 2008) and are posted on the eContract Philly home page. The limits are established by law, apply continuously throughout the life of an awarded contract and for as long as the official benefiting is in office. Applicants are advised that individuals and businesses that make campaign contributions in excess of the amounts set forth in Section 17-1404(1) of the Philadelphia Code are ineligible to enter into a City contract or subcontract at any tier in excess of $10,000 for individuals or $25,000 for businesses. Contributions are attributed according to Section 17-1405 of the Philadelphia Code and Applicants should take this into consideration in electing to apply for this opportunity and in selecting subcontractors, if any.

Applicants certify that their subcontractors are eligible to work on City contracts and will be responsible for any consequence if that later proves untrue. To assist Applicants, the City has provided disclosure forms under the “Disclosure/Eligibility” “Subcontractor Disclosure” tab on eContract Philly for subcontractors to complete and provide to the Applicant at their option. These forms do not need to be submitted to the City.

6.5 City Employee Conflict Provision

City of Philadelphia employees and officials are prohibited from submitting a proposal in response to this RFP. No proposal will be considered in which a City employee or official has a direct or indirect interest.

1 State and federal campaign contributions do not have to be disclosed unless the subject/candidate in the campaign is also running for, or currently serving in a local Philadelphia elected office.

https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-301528 https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296144 https://philawx.phila.gov/econtract/ mailto:econtractphilly@phila.gov https://philawx.phila.gov/econtract/ https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-296144

6.6 Reservation of Rights

By submitting a response to this contract opportunity, the Applicant accepts and agrees to the City’s

Standard Reservation of Rights, linked and incorporated in this document by reference, and to the terms of this contract opportunity, including all information contained in this RFP and information posted or accessible by link from the eContract Philly “Opportunity List” page, accessible under the

“New Contract Opportunities” tab on the eContract Philly homepage.

6.7 Confidentiality and Public Disclosure

Each Applicant shall treat all information obtained from the City as a result of this opportunity or any resultant contract, which information is not generally available to the public, as confidential and/or proprietary to the City in accordance with the terms of any resultant contract. The Applicant shall exercise all reasonable precautions to prevent any information derived from such sources from being disclosed to any other person.

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