Cafeteria and Coffee Kiosk SOW.pdf

Operation of 766-H Cafeteria & 730-B Energy Bean, Coffee Kiosk

G-MOA-G-01130

Revision: 0

1.0 SCOPE

1.1 General Description of the Service

1.1.1 Summary

1.1.1.1 The Food Vendor shall provide all personnel, supervision, and other items necessary to perform full food service management in the government facilities identified in this Scope of Work (SOW) at the Savannah River Site (SRS). The Food Vendor must be capable of providing light breakfast, specialty coffees, and lunch from a kiosk located in administration building 730-B at the Savannah River Site (SRS). Vendor must also be capable of providing enhanced food services, including, but not limited to, hot food, self-service food and catered meals (766-H, cafeteria). A rotational and seasonal approach to food offerings will be required to keep the menu “fresh” and entice customer participation. The Food Vendor is required to follow all Federal and State laws and regulations addressing the provision of food services on government facilities, such as the Service Contract Act, The Randolph-Sheppard Act, and others as deemed applicable.

1.2 QUALITY CONTROL

1.2.1 The Food Vendor shall establish and maintain a complete quality control program for the performance requirements of this agreement. The quality control program shall include both regular self-assessments and on-site annual Third-Party certified restaurant inspection audits. The Food Vendor will be responsible for the cost of the third party annually inspection and the scheduling of the self-assessments. The se l f -assessments shall be conducted by management and verified that performance is being maintained under this agreement. The Food Vendor shall also provide the Subcontract Technical Representative a copy of the self-assessment schedule and the assessment results. The annual audits shall be tailored to inspect and provide written reports via scorecard areas specifically directed towards the food storage practices and systems, food handling and serving, food preparation and contact points, proper food cooking temperatures, and overall cafeteria cleanliness. The self-assessments and audits shall ensure compliance with South Carolina Department of Agriculture, regarding food service.

1.2.2 FOOD SERVICE COMMITTEE

A Food Service Committee has been appointed by Savannah River Nuclear Solutions, LLC (SRNS) and will: 1) Monitor performance (including the receipt of self-assessments and Third Party certified restaurant inspections and scorecards); 2) Perform safety walkdowns; 3) Respond to concerns and issues regarding the Food Vendor’s performance. The STR will serve as the primary Point of Contact (POC) within the Food Service Committee.

1.2.3 SANITATION RESPONSIBILITIES and INSPECTIONS

In addition to any government performed surveillance if invoked, the Food Service Committee will also inspect personnel conditions, ensuring compliance is being met. The Food Vendor shall disposition actions directed by SRNS through the Food Service Committee to assist in the compliance of sanitary conditions including the control of insects and rodents. All cafeteria areas to include floors, display kiosks and systems, storage and serving equipment, and cooking apparatus behind the corrugated gates are the sole responsibility of the Food Vendor to be cleaned and sanitized between breakfast and lunch, and at the end of each day. Vendor will be responsible for cleaning food prep/storage/sales areas and any area, location or equipment used in the service of;

including but not limited to kiosk, salad bar, back storage/prep room and any tables containing condiments or utensils. Food Vendor will also be responsible for daily maintenance of floors in kiosk and back storage room. All cleaning and sanitation responsibilities of the Vendor will follow applicable federal and state laws and guidance.

Vendor is not responsible for seating areas located in view of 766-H Cafeteria or the Energy Bean (730-B), where food may be consumed. The Coke syrup lines shall be coordinated by the vendor to ensure adequate and required cleaning and replacements.

SRNS shall be responsible for maintaining the cleanliness of the grease hood.

1.2.4 HOURS of Operations

The Food Vendor at 766-H cafeteria and the Energy Bean (730-B) shall maintain the operating hours for the dining facilities as defined by SRNS. Hours will normally be from 6:30 am to 9 am for breakfast service and 10:30 am to 1:00 pm for the lunch period to accommodate both building residents and commuting customers. Should the Food Vendor wish to modify the hours; they may do so with the concurrence of the food committee and the Facility Administrator.

1.2.4.1 OBSERVED HOLIDAYS

SRS Holidays that are observed are as follows: New Years’ Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving, and Christmas Day.

1.2.5 MOA Period of Performance

The Memorandum of Agreement shall be effective upon signature from both parties and shall remain in effect for one (1) year. The term shall be renewable for four (4) one-year option periods upon mutual agreement of the two parties. A written request for the extension of the term of this agreement may be made by either party within 90-days of the expiration of the Term and will only be effective upon the written mutual agreement of both parties.

2.0 BACKGROUND

2.1.1 SITE HISTORY

SRS is a nuclear reservation located in South Carolina adjacent to the Savannah River.

The site was built during the 1950s to refine nuclear materials for deployment in nuclear weapons and covers 310 square miles with approximately 13,542 employees. Degrading infrastructure has highlighted the immediate need to re-evaluate food service at SRS.

2.1 AGREEMENT

2.1.1 Toward this end, SRNS seeks a for-profit agreement (no subsidies). A Memorandum of

Agreement (MOA) will be generated with an innovative Food Vendor that delivers unique, state-of-the-art food services with quality products, and an experience that generates a desire for people to want to use their services

2.1.2 LIABILITY FOR STOCK ITEMS

SRNS will make every reasonable effort to keep kitchen appliances and refrigeration units in proper working condition. Should walk in refrigeration or freezers fail, SRNS will be liable for the cost of replacement perishable food goods which cannot be utilized due to spoilage. A detailed invoice must be supplied to SRNS Accounts Payable for reimbursement to be made. If a mobile freezer unit can be placed at the facility for interim use, ii will be the responsibility of the cafeteria operator to relocate affected stock.

2.1.3 CUSTOMER PAYMENT

Customer payment may be in the form of cash (debit) cards. Although public Wi-Fi is available in the immediate area, there is no secure service for acceptance of payment. It will be the responsibility of the Food Vendor to provide a hot spot or alternative means to connect with a secured electronic system for acceptance of payment. All transactions shall be considered between the customer and the Food Vendor. SRNS accepts no liability or involvement in individual transactions.

2.1.4 FOOD VENDOR REQUIREMENTS

Food Vendor employees must be United States citizens and must be able to obtain a photo ID badge from the SRS badge office that will allow unescorted entry into the Site.

SRNS will coordinate the initial badge process, and annual badge renewals, to ensure all required steps/elements are completed in a timely manner. Process elements include, but are not limited to, GET 1 training and Drug and Alcohol (DAT) screening by SRS Medical. Upon termination of this MOA, termination by employer or expiration of their photo ID badge and/or any other reason for termination of this MOA, Food Vendor employees must return their badges to the SRNS Point of Contact (POC) or the SRS Badge Office.

2.1.5 The Food Vendor shall immediately report all accidents, incidents, or injuries to assigned SRNS POC. If the accident, incident, or injury is of serious nature and requires emergency services, the Food Vendor shall first call (803) 725-3911 (from a cell phone) or 3-3911 (from a site phone) and then notify the POC. The Food Vendor shall provide a written statement detailing their actions to prevent such injuries/incidents from occurring in the future. Food Vendor shall submit Safety Data Sheets (SDS) for all cleaning chemicals to be approved before bringing them on Site.

2.0 OVERVIEW

There are currently two primary locations covered under this agreement. Should other opportunities arise, additional proposals will be solicited.

Facility

2.1.1 766-H (Food Court)

2.1.1.1 766-H Square Footage

Table 1: 766-H Square Footage

2.1.1.2 766-H Ground Plan

Figure 2: 766-H Ground Plan

766-H (Food Court)

Room Sq Footage

1070 (Prep) 4,408

1070 (Seating) 4,758

2.1.1.3 766-H SRNS Furnished Materials, Equipment and Services

Mop Room

Mop Sink/floor drain

Two (2) Sets stainless shelving Spare set of hood filters

PREP Area

Kolpak Walk-in Freezer (with shelving 4 shelves)

Kolpak Walk-in Refrigerator (with shelving 6 shelves)

Cleveland 2 Door Steamer

Crescor 2 Door Warmer

6 Long stainless prep tables (Two 10'x2', two 5'x2', one 8'x29", one 6ftx29")

Victory Single Door Refrigerator (@ sub line)

Manitowac Ice machine Double Sink (two tubs)

Pot Room Two (2) stainless shelves

Three (3) Well Sink

Fry Line Entree 2 Door Refrigerator

Frymaster two (2) well fryer

Starmax two (2) well fryer

Vulcan two compartment convection oven

Wells Six (6) well hot line with heat lamps

Wells Two (2) well hot line with heat lamps o 2 cold wells

APW Flattop Grill

Small Stainless Prep Tables (two 36"x 30")

Deli/Sandwich Area Small stainless Prep table (30"x47")

Cold Well with storage

Not Listed

1 – Pan rack 6’

Cresor 2 Door warmer o 3 - @ 766-H (HUB) o 1 - @ 730-B (energy bean)

Cleveland steamer

4 - additional stainless tables

2 - colanders

Fry baskets

3 – Shelving units

2 – Wells Bun warmers

2 – Wooden tables

3 – Counters at registers

1 – Counter (condiment area)

3 – Shelves

1 – Filing Cabinet

4’ pedestal fan

5’ table

4 – Double stove eyes

Double stack pizza with stand

1 – Bucket opener

Holding and Display Warmer Cabinet

Three (3) register lines with cash drawer and display screen

Two (2) scales for salads

Two (2) Epsom Receipt printers

Two (2) small display shelves

Small Casio cash register

Beverage Air open pie cooler

Empura Single Door (visible) Freezer

X 3 Double door Coke cooler (visible)

Salad bar with sneeze guards and soup tureens (large)

Drink Island (Coke Owned) Curtis Thermpro Coffee Maker (mounted)

Coke Fountain dispenser, six (6) flavor w/ice Gold Peak Tea Maker (mounted)

Hot Line

Two (2) Galley five (5) well serving lines with installed Heat Lamps

Crescor two (2) door warmer

Small stainless prep table (30"x47")

Miscellaneous

Dishwasher

Trays

Five (5) Additional sets of shelves in dishwashing room

Desk

Fire King with combination lock

Single Phone connection

Dry Storage area with 12 shelving units

CO2 bottle storage area, BIB rack

2.2.1 730-B SRNS Furnished Materials, Equipment and Services

Single door Coca-Cola cooler Double door Pepsi cooler Double door True cooler Double door Stainless Commercial Refrigerator

Refrigerator salad bar with pans Crescor warmer – x2 Public WiFi Seating area with table, couches, and chairs Secured storage area approximately 413 square feet Phone jack Kiosk space (secured) with stainless counter, triple sink, and hand washing sink Janitorial (floor) service in seating area Water Electrical outlets and services 4 ft shelves – x3 7 ft table – x3 2x6 display – x1 Refrigerator – standard Cash register – x1 Portable sink Under the counter two door cooler

3.0 Definitions

3.1.1 Acronyms

SRS Savannah River Site SRNS Savannah River Nuclear Solutions SOW Statement of Work STR Subcontract Technical Representative MOA Memorandum of Agreement POC Point of Contact GET General Employee Training DAT Drug & Alcohol Test SDS Safety Data Sheets