C2024031_InnovationEcosystemMapping_RFP~2.pdf

Request for Proposal (“RFP”) for

Innovation Ecosystem Mapping Platform

Contracting Entity: Oregon Business Development Department Request Number: C2024031 OregonBuys No. S-12300-00009969

Open Date: 03 APRIL 2024, 10:00 AM Pacific Time (PT) Close Date: 16 APRIL 2024, 3:00 PM Pacific Time (PT)

Single Point of Contact (“SPC”):

Christian Nasset, Contract and Procurement Officer Oregon Business Development Department 775 Summer St., NE, Suite 200 Salem, OR 97301- 1280 Telephone: (971) 382-2343 Email: christian.nasset@biz.oregon.gov List of Attachments Attachment A - COVER SHEET & CERTIFICATIONS Attachment B - LIST OF REFERENCES Attachment C - SAMPLE CONTRACT Attachment D - STATEWIDE INFORMATION AND CYBER SECURITY STANDARDS

1. Description of Services:

The State of Oregon, acting by and through the Oregon Business Development Department (“Department” or “Business Oregon”), is issuing this Request to purchase a cloud based platform for innovation ecosystem mapping which will be used by Regional Innovation Hub (“Hub”) grant awardees. The following are the minimum criteria requirements the platform must meet:

• Create a database of assets and resources that include people, organizations, pathways tools and referral services.

• Create and curate an ecosystem map and directory to serve innovation-based businesses in a searchable format. Prefer platform uses AI and/or allows for limited organization/people input to stay up to date.

• Allow Hubs to focus on delivering programs, rather than hiring FTEs, to help companies navigate the significant number of programs and resources available, as the preferred system will centralize that information.

• Accurate tracking of Hub services to clients, especially where there may be overlap or duplication amongst Business Oregon’s Innovation and Entrepreneurship (I&E) programs.

• Ability to make and track referrals among partners both within and across our I&E programs, creating a more connected network of service providers.

• Ability to track I&E activities and services so the Hubs and other I&E programs consistently be able to report and evaluate program outcomes and impact of programs.

• System is cloud-based, developed, hosted and supported in the continental United States, with a dedicated website (with Business Oregon branding) and will not require support from or connection to existing Business Oregon IT resources.

• Enable data collection and resource management so that the Regional Innovation Hubs have a good baseline of data collection, resources, and referrals when they begin delivering services.

• Solution must meet ADA standards (revised section 508 and 255 standards).

• Solution must meet WCAG 2.0 Level A and Level AA specifications and must be user-friendly to navigate.

• Solution must meet all DAS EIS cyber security requirements.

2. Contract Term:

The effective date of any resulting contract is expected to begin May 2024, or the date that all required signatures and approvals whichever is later. The contract is anticipated to expire, unless otherwise terminated or extended, on 30 June 2025.

3. Change In Service Specifications (Amendments) Contractor shall contact OBDD at any time Contractor feels that changes or modifications in the performance specifications or requirements would result in improved Services. OBDD will not be obligated to agree to any such recommendations. Further, OBDD, in its sole discretion, may at any time during the term of the Contract reduce the scope of Services to be performed.

4. Contact Individuals Contractor shall designate one or more persons (“Key Persons”) for the contract. The name, address and telephone number of Contractor Key Persons must be always made available to OBDD.

5. Submittal Requirements:

5.1 Attachment A: Cover Sheet & Certifications Statement

5.2 Attachment B: List of References

5.3 Proposals must include a project timeline which must include the Proposer’s capacity to begin work within two weeks of contract execution, implementation and/or data migration from existing platform.

5.4 Proposals must include a short description of Proposer’s project plan, including but not limited to ongoing operations, maintenance support, and implementation and/or data migration from existing platform.

5.5 The Proposal must contain a statement pertaining to security checks as described below. This statement is not scored. The statement must demonstrate Proposer's agreement that if awarded a

Contract:

5.5.1 Proposer and Proposer's staff monitoring the systems who will have access to

State systems, facilities, and confidential information will submit to all security checks requested by Agency, which may include fingerprinting and Oregon Law Enforcement Data Systems (LEDS) background checks, and comply with the following state of Oregon security standards:

• Privileged Access Monitoring and Reporting viewable at:

https://www.oregon.gov/das/Policies/107-004-140.pdf

• Statewide Information and Cyber Security Standards viewable at:

https://www.oregon.gov/eis/cyber-security-services/Documents/eis-css-statewide-information-technology%28IT%29-control-standards.pdf.

• Statewide Cloud Computing policy:

https://www.oregon.gov/das/policies/107-004-150.pdf

5.5.2 Please see Attachment D, Statewide Information & Cyber Security Standards Spreadsheet at the Moderate Level for a spreadsheet version of the standards referenced in this section. Please note, Attachment D is not to be completed and submitted unless requested by Business Oregon.

5.5.3 Proposer shall describe the security protection for the Solution, addressing security for the following areas:

5.5.3.1 If the proposed Solution is for multi-tenant or single tenant hosting.

5.5.3.2 Data storage.

5.5.3.3 Data encryption (at rest and in transit).

5.5.3.4 Access to application layer, and to Agency Data.

5.5.3.5 Role Based Access Control (RBAC).

6. INFORMATION REQUESTED FROM PROPOSERS; SCORED CRITERIA

Scoring for the Qualifications, Project Approach, and Value sections outlined in Section 6.3 will be separate, and each Task will be scored based on the categories described below.

6.1 COVER SHEET AND CERTIFICATIONS

A Proposal must include a completed Attachment A - Cover Sheet and Certifications (substantially in the form of Attachment A), signed by a duly authorized representative of the Proposer empowered to bind the Proposer.

6.2 REFERENCES

In addition to the scored criteria in Section 6.3, Proposers must also complete and submit Attachment B – List of References including contact information for three references who can address Proposer’s skill in relation to this RFP and in what capacity they can speak to the required skills. References will not be scored, but may be used as part of a “responsibility” check to verify the Proposer’s ability to perform.

6.3 SCORED INFORMATION

The combined responses to the criteria in each subsection of this Section 2.3 must not exceed the https://www.oregon.gov/das/Policies/107-004-140.pdf https://www.oregon.gov/eis/cyber-security-services/Documents/eis-css-statewide-information-technology%28IT%29-control-standards.pdf https://www.oregon.gov/eis/cyber-security-services/Documents/eis-css-statewide-information-technology%28IT%29-control-standards.pdf allowable page limit described in Section 1.9. The Department will consider the pages up to that allowable number and discard all pages in excess of the allowable number.

6.3.1 Features and Capabilities 70 Points maximum

Demonstrate your software solution relating to the requested Services listed in Section 1 Description of Services.

6.3.2 Implementation and Training 20 Points maximum

Proposer must contain a project plan that includes but is not limited to a project timeline which must include the Proposer’s capacity to begin work, ongoing operations, maintenance support, implementation, and training.

6.3.3 Value 10 Points maximum

Provide detailed cost projections for your services for the tasks listed in Section 1 Description of Services. Costs may be provided by task on an hourly rate basis. Include any licensing, hosting, and training fees, and all associated costs.

7. Evaluation and Award:

Proposal submissions will be reviewed to determine if all Submittal Requirements have been met. Those meeting the Submittal Requirements will be evaluated to determine the “Best Fit” for the State. “Best Fit” is based solely on the evaluator’s determination of what best meets the needs of the OBDD taking into account price as well as considerations including, but not limited to, experience, expertise and contractor responsibility. The evaluator’s determination is final.

Responses that are contingent upon acceptance of additional terms and conditions may be rejected.

The Proposer with the most advantageous Proposal will be awarded a contract. OBDD reserves the right to negotiate contract terms and conditions with the successful Proposer.

Upon Notice of Intent to Award the successful Proposer will be required to complete and return the following documents. OBDD will send the documents to the successful Proposer with the Notice of Intent to Award.

a. W9

b. Tax Compliance Certification

c. Certificates of Insurance for the insurance coverages required by the resulting

Information Technology Services Contract (Software as a Service).

8. Questions:

The Single Point of Contact (SPC) for this RFP is identified on the Cover Page, along with the SPC’s contact information. All inquiries, whether relating to the RFP process, administration, deadlines, award, or to the intent or technical aspects of the services must be submitted in writing (email preferred; mail or fax are acceptable) to the SPC. All inquiries should reference the RFP number; identify the Proposer’s name and contact information; and refer to the specific area of the RFP being questioned (i.e. page, section, and paragraph number if applicable).

All questions must be received no later than four days prior to the close date of this solicitation by the SPC specified on the title page of this RFP.

Substantive questions and answers will be issued as official addenda to this RFP. Changes or modifications to this RFP shall be binding on Business Oregon only if in the form of written addenda issued by Department.

The Department will provide addenda by posting them to Oregon Buys, and on the Department’s website. In addition, the Department may directly provide addenda to directly solicited firms.

Anyone who has received a copy of this RFP from a source other than the Department is responsible for checking with the SPC or online postings for any notifications or addenda.

Department is not responsible for sending addenda to any unknown potential Proposers.

Department may require any clarification it needs to understand a Proposal.

9. Submission of Proposals:

Only digital upload on OregonBuys is acceptable. If have not done so already you will need to register with OregonBuys by clicking on the following link: Login (oregonbuys.gov) Proposals sent by fax, email, regular mail, or physical delivery are not acceptable.

Proposer shall provide a minimum of three references (Attachment B) for equivalent services to those described in this RFP performed within the last 48 months.

OBDD shall not be responsible for any failure attributed to the digital upload on OregonBuys.

OBDD reserves the right to accept any Proposal or any part or parts thereof, negotiate the statement of work, or to reject any or all Proposals and cancel the RFP. Submission of a Proposal does not constitute an agreement between OBDD and Proposer, nor does it secure or imply that Proposer will be selected.

All costs incurred in preparing and submitting a Proposal in response to the RFP are the responsibility of the Proposer and shall not be reimbursed by OBDD.

https://oregonbuys.gov/bso/view/login/login.xhtml