C03 - Signed Executed IDC 36C24625D0076 Durham Ambulance Transport Services.pdf
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- Attached to
- V225--AMBULANCE SERVICE DURHAM VA Federal contract opportunity
- Solicitation number
- 36C24625D0076
About this file
This is a federal contract solicitation for ground ambulance services issued by the Department of Veterans Affairs (VA) for the Durham VA Medical Center. The contract will provide Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) ambulance services for veterans in North Carolina and Virginia from August 22, 2025 through August 21, 2027, with a base year and one option year.
The contract is awarded to MedEx Medical Transport Service Inc. for a total estimated value of $5,377,000 over the base and option years. Pricing includes various transportation rates such as $450 for BLS trips within 20 miles, additional mileage charges, and flat rates for longer-distance transports between VA medical centers. The contract covers transportation services for veterans to and from multiple VA medical centers and clinics, including facilities in Durham, Raleigh, Asheville, Fayetteville, Hampton, Richmond, Salem, and other locations. The contract is set aside as a 100% small business procurement under NAICS code 621910 with a size standard of $22.5 million.
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PAGE 1 OF 1. REQUISITION NO.
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB RFP
15. DELIVER TO CODE 16. ADMINISTERED BY CODE
17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE
TELEPHONE NO. UEI: EFT:
PHONE: FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19. 20. 21. 22. 23. 24.
ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
36C24625D0076
AWARDED:
EFFECTIVE: 08-22-2025
36C24625Q0828
Kathyann Chase-Moore, CS 757-722-9961, Ext - 16096
DEPARTMENT OF VETERANS AFFAIRS
NETWORK CONTRACTING OFFICE 6
100 EMANCIPATION DRIVE
HAMPTON VA 23667
X 100
X
621910
$22.5 Million
N/A
DEPARTMENT OF VETERANS AFFAIRS
DURHAM VA MEDICAL CENTER
508 FULTON STREET
DURHAM NC 27705
DEPARTMENT OF VETERANS AFFAIRS
NETWORK CONTRACTING OFFICE 6
100 EMANCIPATION DRIVE
HAMPTON VA 23667
7RAH5
MEDEX MEDICAL TRANSPORT SERVICE INC
902 MEMORIAL DR E
AHOSKIE NC 27910
252-287-7365 L61HFKHLKRH1
DEPARTMENT OF VETERANS AFFAIRS
FINANCIAL SERVICES S=CENTER
PO BOX 149971
AUSTIN TX 78714-9971
512-460-+5049 512-460-5221
X
See CONTINUATION Page
THIS CONTRACT REQUIRES PROVISION OF BASIC LIFE SUPPORT (BLS)
AND/OR ADVANCED LIFE SUPPORT (ALS) AMBULANCE SERVICES
FOR DURHAM VA HEALTHCARE SYSTEM.
CONTRACT PERIOD OF PERFORMANCE (POP)
BASE YEAR: 08/22/2025 TO 08/21/2026
OPTION YEAR 1: 08/22/2026 TO 08/21/2027
PURCHASE ORDER NUMBER WILL BE PROVIDED ON THE TASK ORDER
$0.00
See CONTINUATION Page
X X
David E. Smith
Contracting Officer
X
Dillon Lowe, CEO 8/10/2025 08/12/2025
36C24625D0076
Table of Contents
SECTION A
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL
PRODUCTS AND COMMERCIAL SERVICES
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
B.2 PRICE/COST SCHEDULE
B.3 PERFORMANCE WORK STATEMENT (PWS)
B.4 SPECIAL CONTRACT REQUIREMENTS
B.5 VA INFORMATION AND INFORMATION SYSTEM SECURITY AND
PRIVACY LANGUAGE FOR INCLUSION IN CONTRACTS, AS APPROPRIATE . 45
SECTION C - CONTRACT CLAUSES
C.1 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)
C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
C.3 52.216-18 ORDERING (AUG 2020)
C.4 52.216-19 ORDER LIMITATIONS (OCT 1995)
C.5 52.216-22 INDEFINITE QUANTITY (OCT 1995)
C.6 52.217-8 OPTION TO EXTEND SERVICES (Nov 1999)
C.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)
C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS
C.9 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR
1984)
C.10 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR
DATA BREACH COSTS (FEB 2023) ALTERNATE I (FEB 2023)
C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS
(NOV 2018)
C.12 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO
IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL
PRODUCTS AND COMMERCIAL SERVICES (NOV 2024)
C.13 MANDATORY WRITTEN DISCLOSURES
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR: MedEx Medical Transport Service, Inc.
Dillon Lowe, CEO
252-287-7365
902 E Memorial Drive
Ahoskie, NC 27910
b. GOVERNMENT: CONTRACTING OFFICER 36C246, DAVID E. SMITH
DAVID.SMITH78@VA.GOV
PHONE: 757-728-7156
DEPARTMENT OF VETERANS AFFAIRS
NETWORK CONTRACTING OFFICE 6
100 EMANCIPATION DRIVE
HAMPTON VA 23667
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[ ] 52.232-36, Payment by Third Party
3. INVOICES: Invoices shall be submitted in arrears:
a. Quarterly []
b. Semi-Annually []
c. Other [X] Monthly in arrears after the receipt of proper invoicing.
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of
Payment Requests.
ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
AMENDMENT NO DATE
mailto:DAVID.SMITH78@VA.GOV
B.2 PRICE/COST SCHEDULE
** The guarantee minimum quantity number of trips, including the base year and option year if exercised, is 1 and the maximum quantity amount of trips, including base year and option year 1 if exercised, shall not exceed 12,790 trips.
AMBULANCE (Ground)
SCHEDULE OF SERVICES – PRICE SCHEDULE
BASE YEAR: 8-22-2025 to 8-21-2026
Line
Item
Description of
Services
12-Month
Quantity
(Estimated
Maximum)
Unit of
Issue
Unit Price Total Price
(Maximum
NTE)
Base Rate Transport
(Using Bing Maps)
One-Way
Trip
0001 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS or the Greenville HCC
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient destination
4,000 Per Trip
(One-Way)
$450.00
$1,800,000.00
0002 BLS Mileage: Rate per mile beyond the twenty
(20) miles radius from the Durham VAHCS or
Greenville HCC (ONE
WAY ONLY) - This rate is in addition to the rate per trip of Items
#1) above. (Load
Weight Only)
51,000 Per Trip
$5.00
$255,000.00
0003 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Asheville
VAMC, 1100 Tunnel
Road, Asheville, NC
28805 (ONE WAY
ONLY)
20 Per Trip
$600.00
$12,000.00
0004 Flat Rate of 20 Per Trip
Beneficiary one way between the Durham
VAHCS and Beckley
VAMC, 200 Veterans
Ave, Beckley, WV
25801 (ONE WAY
ONLY)
(One-Way) $600.00 $12,000.00
0005 Flat Rate of
Beneficiary one way between the Durham
VAHCS and
Fayetteville VAMC, 2300 Ramsey St., Fayetteville, NC 28301
(ONE WAY ONLY)
50 Per Trip
$30,000.00
0006 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Hampton
VAMC, 100
Emancipation Dr., Hampton, VA 23667
(ONE WAY ONLY)
20 (One-Way
Per Trip)
0007 Flat Rate of
Beneficiary one way between the Durham
VAHCS and
Richmond VAMC, 1201 Broad Rock
Blvd., Richmond, VA
23249 (ONE WAY
ONLY)
$750.00
$15,000.00
0008 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Salem
VAMC, 1970 Roanoke
Blvd., Salem, VA
24153 (ONE WAY
ONLY)
0009 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Salisbury
VAMC, 1601 Brenner
Ave., Salisbury, NC
28114 (ONE WAY
ONLY)
45 (One-Way
$500.00
$22,500.00
0010 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS and Garner OPC to
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient destination
1000 (One-Way
$375.00
$375,000.00
0011 ALS: Any Trip within twenty (20) Miles from
Durham VAHCS
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient destination.
100 Per Trip
(One-Way
$75,000.00
0012 ALS Mileage: Rate per mile beyond the twenty
(20) miles radius from the Durham VAHCS
(ONE WAY ONLY) -
This rate is in addition to the rate per trip of
Items #2) above. (Load
Weight Only)
1000 Per Trip
$10.00
$10,000.00
0013 CCT: Any Trip within twenty (20) Miles from
Durham VAHCS
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient
$1,100.00
$55,000.00 destination.
0014 CCT Mileage: Rate per mile beyond the twenty
(20) miles radius from the Durham VAHCS
(ONE WAY ONLY) -
This rate is in addition to the rate per trip of
Items #2) above. (Load
Weight Only)
0015 (A0425) Mileage Trip
Outside the Base Rate
(Price Per
Mile)
$250.00
0016 (A0420) Waiting
Time (more than 30 minutes shall be paid in 30-minute increments).
$45.00
(30-minute
Increment)
$45.00
$2,250.00
Total Estimated Cost of Base Year: $2,688,500.00
AMBULANCE (Ground)
SCHEDULE OF SERVICES – PRICE SCHEDULE
OPTION YEAR 1: 8-22-2026 to 8-21-2027
Line
Item
Description of
Services
12-Month
Quantity
(Estimated
Maximum)
Unit of
Issue
Unit Price Total Price
(Maximum
NTE)
Base Rate Transport
(Using Bing Maps)
One-Way
Trip
0001 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS or the Greenville HCC
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient destination
4,000 Per Trip
$450.00
$1,800,000.00
0002 BLS Mileage: Rate per mile beyond the twenty
(20) miles radius from the Durham VAHCS or
Greenville HCC (ONE
WAY ONLY) - This rate is in addition to the rate per trip of Items
#1) above. (Load
Weight Only)
51,000 Per Trip
$255,000.00
0003 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Asheville
VAMC, 1100 Tunnel
Road, Asheville, NC
28805 (ONE WAY
ONLY)
0004 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Beckley
VAMC, 200 Veterans
Ave, Beckley, WV
25801 (ONE WAY
ONLY)
0005 Flat Rate of
Beneficiary one way between the Durham
VAHCS and
Fayetteville VAMC, 2300 Ramsey St., Fayetteville, NC 28301
(ONE WAY ONLY)
$30,000.00
0006 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Hampton
VAMC, 100
Emancipation Dr., Hampton, VA 23667
(ONE WAY ONLY)
Per Trip
0007 Flat Rate of
Beneficiary one way between the Durham
VAHCS and
Richmond VAMC, 1201 Broad Rock
Blvd., Richmond, VA
23249 (ONE WAY
ONLY)
$15,000.00
0008 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Salem
VAMC, 1970 Roanoke
Blvd., Salem, VA
24153 (ONE WAY
ONLY)
0009 Flat Rate of
Beneficiary one way between the Durham
VAHCS and Salisbury
VAMC, 1601 Brenner
Ave., Salisbury, NC
28114 (ONE WAY
ONLY)
45 (One-Way
$22,500.00
0010 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS and Garner OPC to
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient destination
1000 (One-Way
$375.00
$375,000.00
0011 ALS: Any Trip within twenty (20) Miles from
Durham VAHCS
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient destination.
100 Per Trip
$75,000.00
0012 ALS Mileage: Rate per mile beyond the twenty
(20) miles radius from the Durham VAHCS
(ONE WAY ONLY) -
This rate is in addition to the rate per trip of
Items #2) above. (Load
Weight Only)
1000 Per Trip
$10,000.00
0013 CCT: Any Trip within twenty (20) Miles from
Durham VAHCS
(Load weight only).
Includes arrival and acceptance of patient at point of departure and delivery of patient destination.
$1,100.00
$55,000.00
0014 CCT Mileage: Rate per mile beyond the twenty
(20) miles radius from the Durham VAHCS
(ONE WAY ONLY) -
This rate is in addition to the rate per trip of
Items #2) above. (Load
Weight Only)
0015 (A0425) Mileage Trip
Outside the Base Rate
(Price Per
Mile)
$250.00
0016 (A0420) Waiting
Time (more than 30 minutes shall be paid in 30-minute increments).
(30-minute
Increment)
$45.00
$2,250.00
Total Estimated Cost of Option Year 1: $2,688,500.00
Total Estimated Cost of Base and 1 Option Year: $5,377,000.00
B.3 PERFORMANCE WORK STATEMENT (PWS)
Advanced Life Support (ALS) / Basic Life Support (BLS) Ambulance Service
Durham Veteran Affairs Medical Center (DVAMC)
508 Fulton Street
Durham, NC 27705
1. Purpose: The Durham VA Medical Center (hereafter DURVAHCS, its associated
Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics require contracted non-emergency ambulance transportation services. The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT) services. The contactor shall make these ambulance services available to the VA as needed, 24 hours a day, seven days a week (24/7), including weekends and holidays.
2. Background: The (Durham VA) main campus is located 508 Fulton St. Durham, NC serving over 100,000 veterans, primarily from the Durham area and it’s 10 Community-
Based Outpatient Clinics. The hospital has 151 inpatient beds and sees approximately
200,000-inpatient admissions and 60,000 outpatient visits a year. Veterans served within this facility lives within the following counties and zip codes.
County/Zip
Code
County/Zip Code County/Zip
Code
County/Zip Code County/Zip
Code
ALAMANCE/2
DURHAM/2727
JOHNSTON/2
ROCKINGHAM/
27025
VIRGINIA
STATE
BEAUFORT/27
EDGECOMBE/2
MARTIN/278
VANCE/27537 RICHMOND/2
BERTIE/27805 FRANKLIN/275
NASH/27804 WAKE/27502
CARTERET/
28511
GRANVILLE/27
ORANGE/
27231
WARREN/27563
CASWELL/272
GREENE/ 27828 PAMILICO/28
WASHINGTON/2
CHATHAM/27
HALIFAX/
27823
PERSON/2729
WILSON/27542
CRAVEN
/28513
HYDE/27810 PITT/27812
3. Acronyms
ALS – Advanced Life Support
AOD – Administrative Officers of the Day
BLS – Basic Life Support
CCT – Critical Care Transport
CCTP – Critical Care Transport Paramedic
CCEMTP – Critical Care Emergency Medical Transport
CO – Contracting Officer
COR – Contracting Officer’s Representative
CPR – Cardiopulmonary Resuscitation
DOL – Department of Labor
EMT – Emergency Medical Technician
IAW – In Accordance With
OO – Ordering Officer
PWS – Performance Work Statement
QASP – Quality Assurance Surveillance Plan
QC – Quality Control Plan
TB – Tuberculosis
TJC – The Joint Commission
VTS – Veteran Transportation Service
4. Scope/Requirements
4.1. Types of Ambulance Service
4.2. The contractor shall provide Emergent, non-emergent Stretcher Transports, Basic Life
Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) Tier 1, 2, and 3 ambulance services on an as-needed basis in accordance with all federal, state, and local regulations.
4.2.1. Occasionally a veteran will need to be transported with VA staff and equipment;
the contractor shall return VA Staff and equipment to the original place of pick-up.
4.3. Transport of Miscellaneous Items with the Patient
The Contractor may also be required to transport patient luggage, medical records, medication, and comfort items from pickup points to destination at no additional cost to the Government. Luggage to be transported will be restricted to suitcase and valise types.
When patients are transported to the Durham VAHCS, destination is deemed to be the
ER, Admissions, the clinic, or service within the hospital, or directly to the ward as instructed by VA Staff.
4.4. Contractor Personnel: Contractor personnel shall be courteous and always conduct themselves in a businesslike manner while providing services under this contract.
4.4.1. Emergency Medical Technicians (EMTs), Critical Care Transport Paramedics
(CCTPs) & Other Personnel
4.4.1.1. EMTs, CCTPs and other medical personnel (as applicable) shall at all times meet the qualifications specified in this contract as well as all applicable federal, state, and local government laws, regulations, and standards. EMTs, CCTPs and other medical personnel (as applicable) shall be certified, licensed, or otherwise officially recognized by the local, state, or regional government or public entity where the emergency service is operated or by which it is governed.
4.4.1.2. If the contractor wishes to add or replace personnel throughout the life of the contract, it shall provide evidence of required training, certifications, licensing, and any other qualifications to the Contracting Officer’s
Representative (COR) for review.
4.4.1.3. All ambulance drivers shall have a valid driver’s license in accordance with state requirements for their place of operation and the services they perform.
If the contractor wishes to add or replace drivers throughout the life of the contract, it shall provide a valid driver’s license to the COR.
4.4.1.4. CCTPs shall have met all state requirements for the tier in which they are performing services in (I, II, III). Proof in the form of a current certificate for the successful completion of such must be provided to the COR upon request.
4.4.1.5.Investigative Requirements for Contract Personnel: Contract personnel will be subject to the same investigative requirements as those for regular VA appointees and employees. The level of investigation commensurate with the level of access to perform the performance work statement is: Special
Agreement Checks (SAC). Fingerprinting for contract personnel will be conducted at (Facility name). Thereafter the contracted employees will be subject annually to the same requirement, with a 90-day window to complete such a requirement as provided by (Facility name). The Workforce
Management and Consulting, Human Resource Operation Office, Personnel
Security Contracting Team (WMC HROO PerSec Contracting Team) is responsible for adjudicating all background investigations for contract employees.
4.4.1.6.EMTs, CCTPs, and other contractor personnel as applicable must pass the
Contractor’s background check and must not have been convicted of (or have any pending charges for) a felony for the past five years. Personnel (and
Contractor) must report any new or additional charges or convictions if they arise during the course of performance under this contract so VA can review them and determine whether the employee in question needs to be discharged of his or her duties until the matter is adjudicated. The contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration from working under the contract.
Failure to comply with the contractor personnel security requirements may result in termination of the contract or cause.
4.4.2. Tuberculosis Exposure Control Policy
4.4.2.1.The contractor shall provide the VA with a policy on tuberculosis (TB) exposure and control, to include TB decontamination.
4.4.2.2.The contractor shall have its personnel tested for TB in accordance with state guidelines and provide written confirmation to the COR that all personnel
(current employees and any new hires) performing services under this contract are current in their TB test at the start of each Ordering Period.
4.5. Contractor Equipment, Vehicles, and Inspection
4.5.1. Ambulances shall meet all applicable federal, state, and local regulations and specifications, including but not limited to licensing, registration, and safety standards.
4.5.2. The VA reserves the right to inspect the contractor’s equipment and vehicles or require documentation of compliance with state laws, rules, regulations, and guidelines governing emergency medical transport vehicles (ambulances). VA inspections of contractor equipment do not constitute a warranty or guarantee that the contractor’s vehicles and equipment are properly maintained. The VA reserves the right to restrict the contractor’s use of equipment and vehicles in the performance of this contract which are not in compliance with contract requirements. The restriction of such equipment and vehicles shall not relieve the contractor from performance in accordance with the contract nor necessitate additional cost to the VA.
4.5.3. Vehicles shall be clean and maintained in good repair in accordance with the manufacturer’s instructions.
4.5.4. The contractor shall not borrow or exchange supplies, equipment, and/or medications with the VA. Equipment attached to or in use by the patient at time of pick-up may remain with the patient during transport to ensure continuity of care. Medical Control Authorities are responsible for maintaining and supplying medication during patient transport. All VA equipment and unused medications must be returned to VA during patient drop-off or as promptly as feasible within
24 hours.
4.5.5. The contractor shall furnish all linen required for patient transport at no additional cost. Linen shall not be exchanged with linen belonging to Durham VAHCS D or its CBOCs/ ADO
4.5.6. The contractor must be capable of transporting the drugs and/or equipment as required by the patient as listed in Attachment A Critical Care Transport
Capabilities Confirmation. The contractor shall have the appropriate medications, up to and including CCT Tier III if necessary, based on the EMS region the ambulance provider is functioning in.
4.5.7. The contractor shall furnish qualified personnel as required by contract specifications to accomplish all services under this contract.
4.5.7.1.The contractor personnel performing services for the VA, shall, at all times, conduct themselves in a professional manner, and be identified by having the company name, and employee name affixed to the uniform. The Contractor shall be responsible for furnishing all vehicles, uniforms, nametags and/or badges for performance of services under this contract. Employee identifications shall be worn in clear view above the waist. The contractor personnel shall not smoke/play loud music originating from any device in vehicles while transporting VA patients.
4.5.7.2. Each driver shall possess a driver’s license that is valid for the class of vehicle driven. Evidence of a special transportation service vehicle permit, or endorsement issued by the commissioner of public safety.
• Be at least 18 years of age and have not less than one year of experience as a licensed driver; and o For the past three years:
▪ Have not had a driver’s license canceled or suspended.
▪ Have a driving record clear of convictions for operating a motor vehicle or motorcycle without insurance.
▪ Have a driving record clear of convictions for driving a motor vehicle without a valid current license for the class of vehicle driven.
▪ Have a driving and criminal record clear of convictions for driving under the influence of alcohol or a controlled substance.
4.5.7.3.The contractor personnel will ensure that the patient is secured to the stretcher/cot and that the stretcher /cot is secure in the back of the ambulance before the vehicle moves.
4.5.7.4. Ambulance drivers shall have a valid driver’s license, in accordance with
Federal, State, and local government requirements for their place of operation for the services they perform, be capable of administering oxygen and shall have successfully completed the standard and advanced first aid course of the
American Red Cross of U.S. Bureaus of Mines of equivalent and be capable of providing necessary medical assistance to the attending emergency medical technician or paramedic.
4.5.7.5. Emergency Medical Technician (EMT) and Paramedic Qualifications:
EMT’s and Paramedic’s providing services under this contract shall have the following qualifications, in additions to those required by Federal, State, and
Local Government:
• Have completed training in accordance with the standards published by the Department of Health and Human
Services with a minimum curriculum of 150 hours or equivalent including an in-hospital training period. Such training programs must also be acceptable under the regulating requirements for local EMS Systems supported by DHHS under PL 93-154, Federal Register 39:24304.
(1974).
• Shall be certified, licensed, or otherwise officially recognized by the local, state of regional government or public entity where the emergency ambulance service is operated or by which it is governed.
4.6. Transportation Request
VetRide or VA-Approved Transportation Software Utilization:
The contractor agrees to utilize the VetRide Vendor Portal or VA-Approved
Transportation Software with every patient transported under this contract.
Department of Veteran Affairs will provide the software and access to the VetRide
Vendor Portal or VA-Approved Transportation Software for the vendor/contractor in this contract. The Contractor will utilize the VetRide Vendor Portal or VA-Approved
Transportation Software fully as instructed:
a) Receive and respond to electronic trip requests.
b) Receive, use, and ensure the use of the Vendor pass by the driver.
c) Submit claims via the electronic HCFA 1500 in the VetRide Vendor Portal or
VA-Approved Transportation Software system.
d) All invoices must be submitted within 30 calendar days of date of service in accordance with 38 CFR 70 to be considered timely submission.
i. The contractor’s invoice must be on the HCFA 1500 to include:
ii. Contract Number
iii. Date of Service (to include Box 24 A-J)
iv. Authorization number(s)
v. Pick-up and drop-off location of the patient
vi. Base Rate
vii. Name (Last, First and Middle Initial (if any)) and Full Social Security number (Box 1a) of patient transported
viii. Date of Birth and Sex
ix. Diagnosis Codes or Nature of Illness or Injury
x. Documentation of circumstances when billing for waiting time
xi. Any miscellaneous charges for which the contractor is expecting reimbursement i.e., Tool charges, waiting time, etc.
xii. VA authorizing official’s name
xiii. Healthcare Procedure Coding System/National Level II (HCPCS)
e) Unauthorized charges will be reviewed by the Contracting Officer Representative
(COR) as to the validity of the charges and as to whether the payment will be made. A final determination will be made within 30 days after notifying the
Contractor of the charges, which are being suspended.
4.6.1.1. A transportation request is defined as one incidence of a request for one-way service (Stretcher Transports, BLS, ALS, CCT). No more than one patient will be transported per order unless approved by an authorized VA staff.
Transportation requests will be made through VetRide or VA-Approved
Transportation Software Utilization. Contractors must have the capability to receive orders, update ride status, and input trip costs and other required data through this portal. Contractors must have dedicated staff available to monitor this portal 24/7. Durham VAHCS Travel Program Staff will be available to assist with account setup and training for the Contractor’s Staff. In the event
VetRide or other VA-Approved Transportation Software Utilization is down, other methods of communication (i.e., telephone, facsimile) will be used to place Transportation requests.
4.6.1.1.1. Durham VAHCS Travel Program Staff/or authorized VA employees will work with the Contractor the following business day to reconcile any transportation requests that were placed outside of VetRide or VA-Approved Transportation Software
Utilization.
4.6.1.1.2. The Contractor must update VetRide or VA-Approved
Transportation Software Utilization with any data and/or notes in real time that deviate from the original order such as invoicing for additional mileage due to a road closure, wait time, reason for no load, etc. Durham VAHCS Travel Program Staff/or authorized
VA employees may place a “hold” on payment of this order until it has been reconciled.
4.6.1.2. Only the following VA staff are authorized to place, cancel, or make changes to transportation requests:
Contracting Officer (CO) Ordering Officers (OO)
Administrative Officer of the Day (AOD) Beneficiary Travel Office
Staff
Contracting Officer’s Representative (COR)
The Contracting Officer will furnish the Contractor with the names of individuals above, who are authorized as Ordering Officers, by separate memorandum upon issuance of the contract. The Contracting Officer will update this list throughout the life of the contract as Ordering Officers change.
Ordering Officers are responsible for issuing and administering orders placed under this contract. Ordering Officers have no authority to modify any term of this basic contract. Any deviation from the terms of the basic contract must be approved in writing by the Contracting Officer responsible for this contract.
The Contractor shall accept orders against this contract only from the
Contracting Officer and/or authorized ordering officers. Fulfilling orders from persons other than the Contracting Officer or ordering officer may result in loss or delay in payment for supplies/services provided under such orders.
Non-authorized VA employees and private agencies (e.g., nursing homes) are not considered authorized to place transportation requests.
4.6.1.2.1. All patient pick-up(s) and drop-off(s) shall be authorized via
“orders” which shall only be issued by the designated Ordering
Officers. When placing orders for services, the Ordering Officer shall contact the designated contractor point of contact(s) to provide the following information:
▪ Mode of transportation required,
▪ Required time of arrival
▪ Name of the beneficiary,
▪ Pick-up and delivery point,
▪ Type and number of additional medical care specialists required,
▪ Type of equipment required,
▪ Last four of the patient's Social Security Number, and
▪ Any other special instructions
4.6.1.3. For ALL Transports – an Audit system will be put in place by the VA to include the COR or designee, Beneficiary Travel Department staff, and clinical staff to ensure appropriateness of the order and timeliness of the response.
4.6.1.4. The type of transportation service (Stretcher Transports, BLS, ALS, CCT) required will be discussed and determined by VA clinical personnel and the contractor. The contractor shall transport the patient per its policies and standard industry practice. If the type of transportation service differs from what was agreed upon by the VA and contractor, the contractor shall submit documentation to the VA explaining its rationale.
4.6.1.5.The VA may authorize an escort (e.g., spouse, relative, guardian, etc.) to accompany the patient during medical transport if it is practicable and, in the patient’s, best interest. The contractor shall allow the escort to accompany the patient at no additional cost.
4.6.1.6.The contractor shall have sufficient vehicles and personnel to provide services for up to four (4) simultaneous transportation requests. Transports required may be for any mix of Stretcher Transports, BLS, ALS transports. One of these four simultaneous transports may require CCT capability up to Tier III.
If Durham VAHCS requires ambulance services exceeding four (4) simultaneous transportation requests, the vendor will be offered to provide the services if they have sufficient vehicles/personnel available; but may decline these additional orders if sufficient vehicles/personnel are unavailable.
4.6.1.7.The number of transports under normal operating conditions will typically range from 5-10 transports each weekday and significantly less on weekends and holidays. The number of actual transports may vary throughout the life of the contract.
4.6.1.8.The patient may bring with her or him up to three (3) liters of oxygen. The contractor shall be responsible for providing adequate and safe storage of the oxygen tanks during transport.
4.6.1.9. Response Times*
4.6.1.9.1. Orders that are scheduled by 7pm local time the day before the required services are defined as scheduled in advance. With the exceptions found below, the contractor shall arrive on time for all orders scheduled in advance.
4.6.1.9.2. Emergent Transport (Originating from VA (Only): The contractor shall be required to provide Ground Ambulance transportation within thirty (30) minutes of order/patient pick up call.
4.6.1.9.3. For all add-ons (not scheduled in advance) transportation requests, with pick up at Durham VAHCS: The contractor will be allotted up to a sixty (60) minute response time from time of order placement for transportation requests that are not previously scheduled in advance.
a. For an urgent transport request for a critical patient (as deemed by the physician) with pick up a Durham VAHCS t , the contractor will be allotted up to a thirty (30) minute response time.
4.6.1.9.4. For transportation requests which do not have a pick-up at Durham
VAHCS:
a. The contractor may be required, if requested by the VA, to dispatch ambulances on short notice for transportation request not scheduled in advance; for these transportation requests the contractor shall dispatch ambulances within thirty (30) minutes of receiving the order.
b. Pick-up appointment times shall be agreed upon by the VA and contractor at time of order placement and be reasonable based upon travel distance, speed limits, and weather conditions.
c. The contractor’s patient pick-up time cannot be more than 15 minutes prior to the schedule pickup time nor 15 minutes later than the scheduled pickup time for transportation requests scheduled in advance.
* The contractor shall not be held liable for nonperformance caused by an occurrence beyond the reasonable control of the contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the
Government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, and unusually severe weather. The contractor
MUST notify the VA with as much advance notice as possible should any of these occur.
4.6.2. Cancellations
4.6.2.1. For trips in which the contractor is notified of cancellation before the vehicle is dispatched, there shall be no charge to the Government.
4.6.2.1.1. A “no show” is defined as a transportation request which is cancelled after the contractor has dispatched a vehicle, the vehicle is enroute, or has arrived at the pick-up location, and there is no longer a requirement for patient transportation. The contractor may request one-way reimbursement for no-shows. No-show reimbursement shall be based upon the base rate for the type of service requested (Stretcher Transports, BLS, ALS, CCT) and the one-way mileage (Stretcher Transports, BLS, ALS, CCT) accrued enroute to the pick-up location at time of cancellation. Mileage for no- show cancellations shall be confirmed by the contractor and reported to the VA as soon as possible from time of cancellation.
4.6.2.2. For transportation requests OUT of Durham VAHCS ONLY – The contractor will immediately dispatch a vehicle upon receipt of the order (including transportation requests in which the final destination may change prior to pick up due to the critical condition of the patient). When the contractor is notified of a cancellation prior to arrival at the Durham VAHCS campus, there shall be no charge to the Government.
4.7. Pick-Up/Drop-Off/Reporting Procedures
4.7.1. Ambulance personnel shall pick-up and deliver patients at specified locations
(Patient Care floor). These locations will be specified by VA staff when an order is placed and communicated to the transporting personnel.
4.7.2. When applicable, ambulance personnel shall report to the Veteran Transportation
Service (VTS) Dispatcher or Administrative Officer of the Day (AOD) to (1) announce his/her arrival to pick-up and transfer the patient and (2) obtain report of pertinent information regarding the patient’s condition from the primary nurse/physician.
4.7.3. When delivering a patient, ambulance personnel shall give report to the appropriate VA healthcare staff and provide a copy of the run sheet which will be retained by the facility for inclusion to the patient’s medical record.
4.7.4. In cases where ambulance personnel must divert to a local emergency department while performing a VA authorized transport, the contractor’s dispatcher shall notify the VA Beneficiary Travel Department or Administrative Officer of the
Day of the patient’s location and status as soon as this information becomes available.
4.8. Patient Welfare
4.8.1. The contractor shall be responsible for the patient’s welfare during transport. The contractor shall be held responsible for patient and/or VA property during transport. Any damaged or lost wheelchairs, walkers, crutches, or personal belongings shall be replaced at the contractor’s expense.
4.8.2. The VA requires the contractor to exercise extreme caution and care in the handling of patients.
4.8.3. If a VA beneficiary being transported declines to be properly secured or removed the securement devices himself/herself, the driver will notify the Contracting
Officer’s Representative (COR) of this fact prior to departure. The contractor is not required to transport any VA beneficiary who refuses to be properly secured while being transported. In the event that the beneficiary refuses to be properly secured, they shall be returned back into the building which they came from.
4.9. Incident Reporting
4.9.1. The contractor shall notify the COR, Requestor, Program Manager, Beneficiary
Travel Department, of any accidents and/or safety problems that occur while the patient is being transported. This notification shall occur within one (1) hour by telephone. A written report of the incident shall be delivered to the COR, Program Manager, or Beneficiary Travel Department, by the close of business of the next working day.
4.9.2. The COR will monitor the service provided. The contractor shall cooperate with the COR in providing information and answering questions in a timely manner.
The contractor shall promptly inform the COR of any complaints received directly from patients. If warranted, the VA may conduct incident investigations and require written response from the contractor within 48 hours of request.
4.10. Invoicing
4.10.1. Each transport shall include thirty (30) minutes of wait time; the contractor may invoice for wait times in excess of this initial thirty (30) minutes. Wait time shall begin only once the contractor has both reached the pick-up address location and the appointment time has elapsed. All wait times shall be itemized and invoiced in fifteen (15) minute intervals. For partial fifteen (15) minute intervals, zero (0) to seven (7) minutes shall be rounded down to zero (0) minutes and eight (8) to fifteen (15) minutes rounded up to fifteen (15) minutes.
4.10.2. When invoicing for mileage, the contractor shall round to the nearest mile.
Mileage ending in .5 or higher shall be rounded up to the nearest mile. Mileage ending in .4 or lower shall be rounded down to the nearest mile. Payment for mileage to or from the point of care shall be limited to the VA’s calculation according to the VA’s Bing Maps API determination. Bing Maps API is optimized to determine mileage based on the shortest time of travel.
4.10.3. Long Distance Mileage - Payment for mileage outside the contract miles covered in the base rate, shall be at the mileage rate stated in the price schedule, and shall be based upon the miles from the pick-up point and the specified destination. Any mileage from the place of business and/or location of vehicle and the pick-up point, or from the delivery destination back to the place of business and/or location of next trip are not considered as a separate item of this reimbursement but would be expected to be incorporated into the mileage rate as part of the administrative costs (or costs of doing business).
4.10.4. Upon notification of the contracting officer, the vendor must receive training and begin implementation of invoices via Vet Ride within 30 days versus VA
Tungsten Network e-Invoicing network. Invoices must be submitted via the electronic HCFA 1500 in the VetRide Vendor Portal or other VA approved software. These invoices shall not include patient information, but shall include the following:
▪ Contractor Name
▪ Contract Number
▪ Current Purchase Order Number
▪ Date of service
▪ Total amount invoiced including a summary of the total number of charges that align with the line items of this contract (i.e., total number of BLS Base
Rate, total BLS Mileage incurred, etc.)
▪ An itemized list of charges or services rendered that align with the line items of this contract (i.e., BLS Base Rate, BLS Mileage incurred, etc.)
4.11. Payment by VA under this contract to a provider of ground ambulance transportation services authorized under this contract extinguishes any and all liability on the part of the VA BENEFICIARY for that transportation service. UNDER NO
CIRCUMSTANCES ARE VA BENEFICIARIES, THIRD PARTY INSURANCES,
MEDICARE, OR MEDICAID TO BE BILLED FOR THE SERVICES PERFORMED
UNDER THIS CONTRACT.
5. Period & Place of Performance
5.1.This contract’s ordering period shall be effective from Date of Award through Date.8-21-
5.2.The Place of Performance is variable and may occur within the states of North Carolina and Virginia; ambulance services may be required to or from locations including, but not limited to the following:
5.2.1. Durham VAHCS VA Medical Center to include specific Atrium Clinics, Emergency Department, pavilions, or out-buildings on the (Durham VAHCS campus. The Durham VAHCS address is: 508 Fulton Street Durham, NC 27705.
5.2.2. Durham VAHCS) Community-Based Outpatient Clinics (CBOCs):
CBOC Name Address
Durham VAHCS 508 Fulton St. Durham, NC
27705
RALEIGH 1 3305 SUNGATE BLVD
RALEIGH NC 27610
RALEIGH 2 CBOC 3040 HAMMOND BUSINESS
PL RALEIGH, NC 27603
Raleigh 3 CBOC 2600 ATLANTIC AV
RALEIGH, NC 27604
HILLANDALE 1 1824 HILANDALE RD
Durham, NC 27705
HILLANDALE 2 1830 HILLANDALE RD
Durham NC, 27705
GREENVILLE HCC 401 MOYE BLVD
GREENVILLE, NC 27834
MOREHEAD CITY VA
CLINIC
2900 ARENDELL ST,
MOREHEAD CITY NC 28557
CLAYTON-EAST RALEIGH
VA CLINIC
11618 US 70 BUS HWY W,
CLAYTON, NC 27520
GOLDSBORO VA CLINIC 2610 HOSPITAL ROAD
GOLDSBORO NC 27534
GARNER VA OPC 2700 Benson Road Garner, NC
27529
5.2.3. Other VA Medical Centers, Hospitals, or CBOCs within Veterans Integrated
Service Network (VISN) _06_ including, but not limited to:
Asheville VA Medical Center 1100 Tunnel Road
Asheville, NC 28805-2087
Fayetteville VA Medical Center 2300 Ramsey Street
Fayetteville, NC 28301-3856
Hampton VA Medical Center 100 Emancipation Drive
Hampton, VA 23667-0001
Salem VA Medical Center 1970 Roanoke Boulevard
Salem, VA 24153-6404
Salisbury - W.G. (Bill) Hefner
VA Medical Center
1601 Brenner Avenue
Salisbury, NC 28144-2515
Richmond VA Medical Center
1201 Broad Rock Boulevard
Richmond, VA 23249-4915
5.2.4. Other Non-VA Medical facilities and Community Care facilities as authorized by the VA.
5.2.5. Veteran’s residence.
Local airports including Raleigh–Durham International Airport
35°52′40″N 078°47′15″W
Greensboro Piedmont Triad International Airport 36°05′52″N 79°56′14″W
Fayetteville Regional Airport 34°59′28″N 078°52′49″W
Lynchburg Regional Airport 37°19′31″N 079°12′04″W
6. Quality Control Plan
6.1. Quality Control
6.1.1. The contractor shall maintain a Quality Control Plan (QCP) that contains, at a minimum, the following:
6.1.1.1. A description of the company’s organizational structure including a description of the roles and responsibilities of management and supervisors.
6.1.1.2. A description of the methods to be used by the contractor for identifying and preventing deficiencies or problems in the quality of service.
6.1.1.3. A description of the specific steps the contractor will take for corrective action if needed if a deficiency or problem in the quality of service occurs.
6.1.1.4. A description of the company’s records and tracking system used to identify up-to- date background checks, applicable certifications and tests, and training http://www.asheville.va.gov/ http://www.fayettevillenc.va.gov/ http://www.hampton.va.gov/ http://www.salem.va.gov/ http://www.salisbury.va.gov/ http://www.salisbury.va.gov/ https://www.va.gov/richmond-health-care/locations/richmond-va-medical-center/#content https://geohack.toolforge.org/geohack.php?pagename=Raleigh%E2%80%93Durham_International_Airport¶ms=35_52_40_N_078_47_15_W_type:airport_region:US-NC https://geohack.toolforge.org/geohack.php?pagename=Piedmont_Triad_International_Airport¶ms=36_05_52_N_79_56_14_W_region:US-NC_type:airport https://geohack.toolforge.org/geohack.php?pagename=Fayetteville_Regional_Airport¶ms=34_59_28_N_078_52_49_W_region:US-NC_type:airport https://geohack.toolforge.org/geohack.php?pagename=Lynchburg_Regional_Airport¶ms=37_19_31_N_079_12_04_W_region:US-VA_type:airport of each employee performing services under this contract.
6.1.1.5. A description of the method used to provide on-time ambulance services to meet the requirements of this contract (24/7 availability and up to 4 simultaneous transports in accordance with PWS 4.5.1.7).
6.1.1.6. A description of the methods used to identify and prevent radio communication breakdowns and a detailed procedure for alternative communications in the event of electronic and mechanical breakdown of vehicle two-way radios.
6.1.1.7. CONTENGENCY PLAN: (In case VetRide Vendor Portal is down) A description of the method/system used to log all requests for service. The contractor shall confirm that the log indicates the date and time of service call, actual time of pick-up versus the scheduled time, name of patient requiring services, designated pick-up and delivery points, mileage, and actual waiting time at pick-up and delivery points if waiting charges are claimed. The contractor shall confirm the log will be sent to the COR monthly.
6.1.2. The Government will evaluate the contractor’s performance under this contract to ensure that the contractor’s QCP is adequate, and that quality is achieved through a Quality Assurance Surveillance Plan (QASP).
6.1.3. The Government shall prepare a QASP after contract award derived from the
PWS and contractor’s submitted quality control plan. The QASP is a “living document” and the Government may review and revise it at any time. However, the Government shall coordinate changes to the QASP with the contractor.
6.1.4. The QASP will specify the work requiring surveillance and the Government’s method of surveillance.
6.2. Minimum Performance Standards
6.2.1. The contractor shall maintain performance standards in accordance with the standards outlined in the table below. Failure to meet the Acceptable Quality
Levels (AQL) may result in termination of the contract.
6.2.2. The QASP will include the standards below as well as others derived from the successful offeror’s quality control plan.
Task PWS
Reference
Standard Acceptable
Quality Level
Method of
Surveillance
Provide on-time ambulance services
Section
4.5.1.8.3
Scheduled patient pick-ups shall not deviate more than 15 minutes past scheduled pick-up time for scheduled orders
97% Customer
Feedback
Incident
Reporting
Section 4.8 The contractor shall notify the
Program Manager, Beneficiary Travel
Department, of any accidents and/or safety problems that occur while the patient is being transported. This notification shall occur within one (1) hour by telephone. A written report of the incident shall be delivered to the Program Manager, Benefits
Management, by the close of business of the next working day.
97% Customer
Feedback
Invoice
Reports
Section 4.9 Provide a monthly invoice including secondary documentation in accordance with Section 4.10 of the
PWS
95% 100% inspection of monthly invoices/reports
7. COVID-19 Or Other Similar Infectious Diseases
7.1.Contractor shall not refuse transports of COVID-19 positive or other similarly infected patients.
7.2. Contractor shall abide by all additional procedures and precautions that may be implemented by the VA based on VA-issued guidance and/or CDC recommendations.
These procedures are subject to change throughout the life of the contract and will be incorporated via attachment (See S03 VTS Patient Transport PPE and Vehicle
Cleaning/Disinfection SOP).
7.3. Contractor shall have written policy of steps they will take to prevent the spread of
COVID-19 or other similarly infectious diseases by their employees and/or vehicles. This policy shall, at a minimum, include procedures of screening drivers before each shift, deliberate decontamination of their vehicles and all other preventative precautions taken by Contractor employees.
7.4. Contractor shall furnish all required PPE throughout the life of the contract.
8. Conformity To Regulations
8.1 The contractor and his/her operators shall conform to all Federal, State, and local regulations governing the performance of contracted services.
8.2 VAMC facilities have been designated NO SMOKING areas in their entirety.
Individuals found in violation of this no smoking policy may be subject to a $50.00 federal citation for disregarding posted safety rules and regulations. Furthermore, the contractor may be directed to stop work. The contractor is to notify all of his/her employees and/or sub-contractors of this strict enforcement policy.
9. Wage Rates
9.1. Wage Determination(s) as listed in Section D in this solicitation are applicable to any resulting contract.
9.2. The contractor certifies by signature on this offer that the salaries to be paid workers involved in the performance of the contract are equal to or greater than those specified in the attached Wage Determination(s).
9.3 The Department of Labor has held that contractors must pay their employees the Service
Contract Act waged while they are driving both to and from destinations for the VA. The
Wage Determination is attached in Section D.
10. Evidence of Coverage
10.1 Before commencing work under the contract, the contractor shall furnish the
Contracting Officer with a certification from his/her insurance company indication that the coverage outlined in this contract has been obtained and that it may not be changed of canceled during the term of the contract.
11. Worker’s Compensation
11.1 The Act of June 25, 1936, 42 Stat. 1938 (40 USC 290), authorized the…
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