C03 - Signed Executed IDC 36C24625D0076 Durham Ambulance Transport Services.pdf

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V225--AMBULANCE SERVICE DURHAM VA Federal contract opportunity
Solicitation number
36C24625D0076
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6

About this file

This is a federal contract solicitation for ground ambulance services issued by the Department of Veterans Affairs (VA) for the Durham VA Medical Center. The contract will provide Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) ambulance services for veterans in North Carolina and Virginia from August 22, 2025 through August 21, 2027, with a base year and one option year.

The contract is awarded to MedEx Medical Transport Service Inc. for a total estimated value of $5,377,000 over the base and option years. Pricing includes various transportation rates such as $450 for BLS trips within 20 miles, additional mileage charges, and flat rates for longer-distance transports between VA medical centers. The contract covers transportation services for veterans to and from multiple VA medical centers and clinics, including facilities in Durham, Raleigh, Asheville, Fayetteville, Hampton, Richmond, Salem, and other locations. The contract is set aside as a 100% small business procurement under NAICS code 621910 with a size standard of $22.5 million.

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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24625D0076

AWARDED:

EFFECTIVE: 08-22-2025

36C24625Q0828

Kathyann Chase-Moore, CS 757-722-9961, Ext - 16096

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE 6

100 EMANCIPATION DRIVE

HAMPTON VA 23667

X 100

X

621910

$22.5 Million

N/A

DEPARTMENT OF VETERANS AFFAIRS

DURHAM VA MEDICAL CENTER

508 FULTON STREET

DURHAM NC 27705

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE 6

100 EMANCIPATION DRIVE

HAMPTON VA 23667

7RAH5

MEDEX MEDICAL TRANSPORT SERVICE INC

902 MEMORIAL DR E

AHOSKIE NC 27910

252-287-7365 L61HFKHLKRH1

DEPARTMENT OF VETERANS AFFAIRS

FINANCIAL SERVICES S=CENTER

PO BOX 149971

AUSTIN TX 78714-9971

512-460-+5049 512-460-5221

X

See CONTINUATION Page

THIS CONTRACT REQUIRES PROVISION OF BASIC LIFE SUPPORT (BLS)

AND/OR ADVANCED LIFE SUPPORT (ALS) AMBULANCE SERVICES

FOR DURHAM VA HEALTHCARE SYSTEM.

CONTRACT PERIOD OF PERFORMANCE (POP)

BASE YEAR: 08/22/2025 TO 08/21/2026

OPTION YEAR 1: 08/22/2026 TO 08/21/2027

PURCHASE ORDER NUMBER WILL BE PROVIDED ON THE TASK ORDER

$0.00

See CONTINUATION Page

X X

David E. Smith

Contracting Officer

X

Dillon Lowe, CEO 8/10/2025 08/12/2025

36C24625D0076

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

B.3 PERFORMANCE WORK STATEMENT (PWS)

B.4 SPECIAL CONTRACT REQUIREMENTS

B.5 VA INFORMATION AND INFORMATION SYSTEM SECURITY AND

PRIVACY LANGUAGE FOR INCLUSION IN CONTRACTS, AS APPROPRIATE . 45

SECTION C - CONTRACT CLAUSES

C.1 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 52.216-18 ORDERING (AUG 2020)

C.4 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.5 52.216-22 INDEFINITE QUANTITY (OCT 1995)

C.6 52.217-8 OPTION TO EXTEND SERVICES (Nov 1999)

C.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.9 52.232-19 AVAILABILITY OF FUNDS FOR THE NEXT FISCAL YEAR (APR

1984)

C.10 VAAR 852.211-76 LIQUIDATED DAMAGES – REIMBURSEMENT FOR

DATA BREACH COSTS (FEB 2023) ALTERNATE I (FEB 2023)

C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS

(NOV 2018)

C.12 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO

IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2024)

C.13 MANDATORY WRITTEN DISCLOSURES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: MedEx Medical Transport Service, Inc.

Dillon Lowe, CEO

252-287-7365

902 E Memorial Drive

Ahoskie, NC 27910

b. GOVERNMENT: CONTRACTING OFFICER 36C246, DAVID E. SMITH

DAVID.SMITH78@VA.GOV

PHONE: 757-728-7156

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE 6

100 EMANCIPATION DRIVE

HAMPTON VA 23667

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[ ] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly in arrears after the receipt of proper invoicing.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of

Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

mailto:DAVID.SMITH78@VA.GOV

B.2 PRICE/COST SCHEDULE

** The guarantee minimum quantity number of trips, including the base year and option year if exercised, is 1 and the maximum quantity amount of trips, including base year and option year 1 if exercised, shall not exceed 12,790 trips.

AMBULANCE (Ground)

SCHEDULE OF SERVICES – PRICE SCHEDULE

BASE YEAR: 8-22-2025 to 8-21-2026

Line

Item

Description of

Services

12-Month

Quantity

(Estimated

Maximum)

Unit of

Issue

Unit Price Total Price

(Maximum

NTE)

Base Rate Transport

(Using Bing Maps)

One-Way

Trip

0001 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS or the Greenville HCC

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient destination

4,000 Per Trip

(One-Way)

$450.00

$1,800,000.00

0002 BLS Mileage: Rate per mile beyond the twenty

(20) miles radius from the Durham VAHCS or

Greenville HCC (ONE

WAY ONLY) - This rate is in addition to the rate per trip of Items

#1) above. (Load

Weight Only)

51,000 Per Trip

$5.00

$255,000.00

0003 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Asheville

VAMC, 1100 Tunnel

Road, Asheville, NC

28805 (ONE WAY

ONLY)

20 Per Trip

$600.00

$12,000.00

0004 Flat Rate of 20 Per Trip

Beneficiary one way between the Durham

VAHCS and Beckley

VAMC, 200 Veterans

Ave, Beckley, WV

25801 (ONE WAY

ONLY)

(One-Way) $600.00 $12,000.00

0005 Flat Rate of

Beneficiary one way between the Durham

VAHCS and

Fayetteville VAMC, 2300 Ramsey St., Fayetteville, NC 28301

(ONE WAY ONLY)

50 Per Trip

$30,000.00

0006 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Hampton

VAMC, 100

Emancipation Dr., Hampton, VA 23667

(ONE WAY ONLY)

20 (One-Way

Per Trip)

0007 Flat Rate of

Beneficiary one way between the Durham

VAHCS and

Richmond VAMC, 1201 Broad Rock

Blvd., Richmond, VA

23249 (ONE WAY

ONLY)

$750.00

$15,000.00

0008 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Salem

VAMC, 1970 Roanoke

Blvd., Salem, VA

24153 (ONE WAY

ONLY)

0009 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Salisbury

VAMC, 1601 Brenner

Ave., Salisbury, NC

28114 (ONE WAY

ONLY)

45 (One-Way

$500.00

$22,500.00

0010 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS and Garner OPC to

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient destination

1000 (One-Way

$375.00

$375,000.00

0011 ALS: Any Trip within twenty (20) Miles from

Durham VAHCS

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient destination.

100 Per Trip

(One-Way

$75,000.00

0012 ALS Mileage: Rate per mile beyond the twenty

(20) miles radius from the Durham VAHCS

(ONE WAY ONLY) -

This rate is in addition to the rate per trip of

Items #2) above. (Load

Weight Only)

1000 Per Trip

$10.00

$10,000.00

0013 CCT: Any Trip within twenty (20) Miles from

Durham VAHCS

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient

$1,100.00

$55,000.00 destination.

0014 CCT Mileage: Rate per mile beyond the twenty

(20) miles radius from the Durham VAHCS

(ONE WAY ONLY) -

This rate is in addition to the rate per trip of

Items #2) above. (Load

Weight Only)

0015 (A0425) Mileage Trip

Outside the Base Rate

(Price Per

Mile)

$250.00

0016 (A0420) Waiting

Time (more than 30 minutes shall be paid in 30-minute increments).

$45.00

(30-minute

Increment)

$45.00

$2,250.00

Total Estimated Cost of Base Year: $2,688,500.00

AMBULANCE (Ground)

SCHEDULE OF SERVICES – PRICE SCHEDULE

OPTION YEAR 1: 8-22-2026 to 8-21-2027

Line

Item

Description of

Services

12-Month

Quantity

(Estimated

Maximum)

Unit of

Issue

Unit Price Total Price

(Maximum

NTE)

Base Rate Transport

(Using Bing Maps)

One-Way

Trip

0001 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS or the Greenville HCC

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient destination

4,000 Per Trip

$450.00

$1,800,000.00

0002 BLS Mileage: Rate per mile beyond the twenty

(20) miles radius from the Durham VAHCS or

Greenville HCC (ONE

WAY ONLY) - This rate is in addition to the rate per trip of Items

#1) above. (Load

Weight Only)

51,000 Per Trip

$255,000.00

0003 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Asheville

VAMC, 1100 Tunnel

Road, Asheville, NC

28805 (ONE WAY

ONLY)

0004 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Beckley

VAMC, 200 Veterans

Ave, Beckley, WV

25801 (ONE WAY

ONLY)

0005 Flat Rate of

Beneficiary one way between the Durham

VAHCS and

Fayetteville VAMC, 2300 Ramsey St., Fayetteville, NC 28301

(ONE WAY ONLY)

$30,000.00

0006 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Hampton

VAMC, 100

Emancipation Dr., Hampton, VA 23667

(ONE WAY ONLY)

Per Trip

0007 Flat Rate of

Beneficiary one way between the Durham

VAHCS and

Richmond VAMC, 1201 Broad Rock

Blvd., Richmond, VA

23249 (ONE WAY

ONLY)

$15,000.00

0008 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Salem

VAMC, 1970 Roanoke

Blvd., Salem, VA

24153 (ONE WAY

ONLY)

0009 Flat Rate of

Beneficiary one way between the Durham

VAHCS and Salisbury

VAMC, 1601 Brenner

Ave., Salisbury, NC

28114 (ONE WAY

ONLY)

45 (One-Way

$22,500.00

0010 BLS: Any Trip within twenty (20) Miles from the Durham VAHCS and Garner OPC to

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient destination

1000 (One-Way

$375.00

$375,000.00

0011 ALS: Any Trip within twenty (20) Miles from

Durham VAHCS

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient destination.

100 Per Trip

$75,000.00

0012 ALS Mileage: Rate per mile beyond the twenty

(20) miles radius from the Durham VAHCS

(ONE WAY ONLY) -

This rate is in addition to the rate per trip of

Items #2) above. (Load

Weight Only)

1000 Per Trip

$10,000.00

0013 CCT: Any Trip within twenty (20) Miles from

Durham VAHCS

(Load weight only).

Includes arrival and acceptance of patient at point of departure and delivery of patient destination.

$1,100.00

$55,000.00

0014 CCT Mileage: Rate per mile beyond the twenty

(20) miles radius from the Durham VAHCS

(ONE WAY ONLY) -

This rate is in addition to the rate per trip of

Items #2) above. (Load

Weight Only)

0015 (A0425) Mileage Trip

Outside the Base Rate

(Price Per

Mile)

$250.00

0016 (A0420) Waiting

Time (more than 30 minutes shall be paid in 30-minute increments).

(30-minute

Increment)

$45.00

$2,250.00

Total Estimated Cost of Option Year 1: $2,688,500.00

Total Estimated Cost of Base and 1 Option Year: $5,377,000.00

B.3 PERFORMANCE WORK STATEMENT (PWS)

Advanced Life Support (ALS) / Basic Life Support (BLS) Ambulance Service

Durham Veteran Affairs Medical Center (DVAMC)

508 Fulton Street

Durham, NC 27705

1. Purpose: The Durham VA Medical Center (hereafter DURVAHCS, its associated

Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics require contracted non-emergency ambulance transportation services. The contractor shall provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT) services. The contactor shall make these ambulance services available to the VA as needed, 24 hours a day, seven days a week (24/7), including weekends and holidays.

2. Background: The (Durham VA) main campus is located 508 Fulton St. Durham, NC serving over 100,000 veterans, primarily from the Durham area and it’s 10 Community-

Based Outpatient Clinics. The hospital has 151 inpatient beds and sees approximately

200,000-inpatient admissions and 60,000 outpatient visits a year. Veterans served within this facility lives within the following counties and zip codes.

County/Zip

Code

County/Zip Code County/Zip

Code

County/Zip Code County/Zip

Code

ALAMANCE/2

DURHAM/2727

JOHNSTON/2

ROCKINGHAM/

27025

VIRGINIA

STATE

BEAUFORT/27

EDGECOMBE/2

MARTIN/278

VANCE/27537 RICHMOND/2

BERTIE/27805 FRANKLIN/275

NASH/27804 WAKE/27502

CARTERET/

28511

GRANVILLE/27

ORANGE/

27231

WARREN/27563

CASWELL/272

GREENE/ 27828 PAMILICO/28

WASHINGTON/2

CHATHAM/27

HALIFAX/

27823

PERSON/2729

WILSON/27542

CRAVEN

/28513

HYDE/27810 PITT/27812

3. Acronyms

ALS – Advanced Life Support

AOD – Administrative Officers of the Day

BLS – Basic Life Support

CCT – Critical Care Transport

CCTP – Critical Care Transport Paramedic

CCEMTP – Critical Care Emergency Medical Transport

CO – Contracting Officer

COR – Contracting Officer’s Representative

CPR – Cardiopulmonary Resuscitation

DOL – Department of Labor

EMT – Emergency Medical Technician

IAW – In Accordance With

OO – Ordering Officer

PWS – Performance Work Statement

QASP – Quality Assurance Surveillance Plan

QC – Quality Control Plan

TB – Tuberculosis

TJC – The Joint Commission

VTS – Veteran Transportation Service

4. Scope/Requirements

4.1. Types of Ambulance Service

4.2. The contractor shall provide Emergent, non-emergent Stretcher Transports, Basic Life

Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) Tier 1, 2, and 3 ambulance services on an as-needed basis in accordance with all federal, state, and local regulations.

4.2.1. Occasionally a veteran will need to be transported with VA staff and equipment;

the contractor shall return VA Staff and equipment to the original place of pick-up.

4.3. Transport of Miscellaneous Items with the Patient

The Contractor may also be required to transport patient luggage, medical records, medication, and comfort items from pickup points to destination at no additional cost to the Government. Luggage to be transported will be restricted to suitcase and valise types.

When patients are transported to the Durham VAHCS, destination is deemed to be the

ER, Admissions, the clinic, or service within the hospital, or directly to the ward as instructed by VA Staff.

4.4. Contractor Personnel: Contractor personnel shall be courteous and always conduct themselves in a businesslike manner while providing services under this contract.

4.4.1. Emergency Medical Technicians (EMTs), Critical Care Transport Paramedics

(CCTPs) & Other Personnel

4.4.1.1. EMTs, CCTPs and other medical personnel (as applicable) shall at all times meet the qualifications specified in this contract as well as all applicable federal, state, and local government laws, regulations, and standards. EMTs, CCTPs and other medical personnel (as applicable) shall be certified, licensed, or otherwise officially recognized by the local, state, or regional government or public entity where the emergency service is operated or by which it is governed.

4.4.1.2. If the contractor wishes to add or replace personnel throughout the life of the contract, it shall provide evidence of required training, certifications, licensing, and any other qualifications to the Contracting Officer’s

Representative (COR) for review.

4.4.1.3. All ambulance drivers shall have a valid driver’s license in accordance with state requirements for their place of operation and the services they perform.

If the contractor wishes to add or replace drivers throughout the life of the contract, it shall provide a valid driver’s license to the COR.

4.4.1.4. CCTPs shall have met all state requirements for the tier in which they are performing services in (I, II, III). Proof in the form of a current certificate for the successful completion of such must be provided to the COR upon request.

4.4.1.5.Investigative Requirements for Contract Personnel: Contract personnel will be subject to the same investigative requirements as those for regular VA appointees and employees. The level of investigation commensurate with the level of access to perform the performance work statement is: Special

Agreement Checks (SAC). Fingerprinting for contract personnel will be conducted at (Facility name). Thereafter the contracted employees will be subject annually to the same requirement, with a 90-day window to complete such a requirement as provided by (Facility name). The Workforce

Management and Consulting, Human Resource Operation Office, Personnel

Security Contracting Team (WMC HROO PerSec Contracting Team) is responsible for adjudicating all background investigations for contract employees.

4.4.1.6.EMTs, CCTPs, and other contractor personnel as applicable must pass the

Contractor’s background check and must not have been convicted of (or have any pending charges for) a felony for the past five years. Personnel (and

Contractor) must report any new or additional charges or convictions if they arise during the course of performance under this contract so VA can review them and determine whether the employee in question needs to be discharged of his or her duties until the matter is adjudicated. The contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration from working under the contract.

Failure to comply with the contractor personnel security requirements may result in termination of the contract or cause.

4.4.2. Tuberculosis Exposure Control Policy

4.4.2.1.The contractor shall provide the VA with a policy on tuberculosis (TB) exposure and control, to include TB decontamination.

4.4.2.2.The contractor shall have its personnel tested for TB in accordance with state guidelines and provide written confirmation to the COR that all personnel

(current employees and any new hires) performing services under this contract are current in their TB test at the start of each Ordering Period.

4.5. Contractor Equipment, Vehicles, and Inspection

4.5.1. Ambulances shall meet all applicable federal, state, and local regulations and specifications, including but not limited to licensing, registration, and safety standards.

4.5.2. The VA reserves the right to inspect the contractor’s equipment and vehicles or require documentation of compliance with state laws, rules, regulations, and guidelines governing emergency medical transport vehicles (ambulances). VA inspections of contractor equipment do not constitute a warranty or guarantee that the contractor’s vehicles and equipment are properly maintained. The VA reserves the right to restrict the contractor’s use of equipment and vehicles in the performance of this contract which are not in compliance with contract requirements. The restriction of such equipment and vehicles shall not relieve the contractor from performance in accordance with the contract nor necessitate additional cost to the VA.

4.5.3. Vehicles shall be clean and maintained in good repair in accordance with the manufacturer’s instructions.

4.5.4. The contractor shall not borrow or exchange supplies, equipment, and/or medications with the VA. Equipment attached to or in use by the patient at time of pick-up may remain with the patient during transport to ensure continuity of care. Medical Control Authorities are responsible for maintaining and supplying medication during patient transport. All VA equipment and unused medications must be returned to VA during patient drop-off or as promptly as feasible within

24 hours.

4.5.5. The contractor shall furnish all linen required for patient transport at no additional cost. Linen shall not be exchanged with linen belonging to Durham VAHCS D or its CBOCs/ ADO

4.5.6. The contractor must be capable of transporting the drugs and/or equipment as required by the patient as listed in Attachment A Critical Care Transport

Capabilities Confirmation. The contractor shall have the appropriate medications, up to and including CCT Tier III if necessary, based on the EMS region the ambulance provider is functioning in.

4.5.7. The contractor shall furnish qualified personnel as required by contract specifications to accomplish all services under this contract.

4.5.7.1.The contractor personnel performing services for the VA, shall, at all times, conduct themselves in a professional manner, and be identified by having the company name, and employee name affixed to the uniform. The Contractor shall be responsible for furnishing all vehicles, uniforms, nametags and/or badges for performance of services under this contract. Employee identifications shall be worn in clear view above the waist. The contractor personnel shall not smoke/play loud music originating from any device in vehicles while transporting VA patients.

4.5.7.2. Each driver shall possess a driver’s license that is valid for the class of vehicle driven. Evidence of a special transportation service vehicle permit, or endorsement issued by the commissioner of public safety.

• Be at least 18 years of age and have not less than one year of experience as a licensed driver; and o For the past three years:

▪ Have not had a driver’s license canceled or suspended.

▪ Have a driving record clear of convictions for operating a motor vehicle or motorcycle without insurance.

▪ Have a driving record clear of convictions for driving a motor vehicle without a valid current license for the class of vehicle driven.

▪ Have a driving and criminal record clear of convictions for driving under the influence of alcohol or a controlled substance.

4.5.7.3.The contractor personnel will ensure that the patient is secured to the stretcher/cot and that the stretcher /cot is secure in the back of the ambulance before the vehicle moves.

4.5.7.4. Ambulance drivers shall have a valid driver’s license, in accordance with

Federal, State, and local government requirements for their place of operation for the services they perform, be capable of administering oxygen and shall have successfully completed the standard and advanced first aid course of the

American Red Cross of U.S. Bureaus of Mines of equivalent and be capable of providing necessary medical assistance to the attending emergency medical technician or paramedic.

4.5.7.5. Emergency Medical Technician (EMT) and Paramedic Qualifications:

EMT’s and Paramedic’s providing services under this contract shall have the following qualifications, in additions to those required by Federal, State, and

Local Government:

• Have completed training in accordance with the standards published by the Department of Health and Human

Services with a minimum curriculum of 150 hours or equivalent including an in-hospital training period. Such training programs must also be acceptable under the regulating requirements for local EMS Systems supported by DHHS under PL 93-154, Federal Register 39:24304.

(1974).

• Shall be certified, licensed, or otherwise officially recognized by the local, state of regional government or public entity where the emergency ambulance service is operated or by which it is governed.

4.6. Transportation Request

VetRide or VA-Approved Transportation Software Utilization:

The contractor agrees to utilize the VetRide Vendor Portal or VA-Approved

Transportation Software with every patient transported under this contract.

Department of Veteran Affairs will provide the software and access to the VetRide

Vendor Portal or VA-Approved Transportation Software for the vendor/contractor in this contract. The Contractor will utilize the VetRide Vendor Portal or VA-Approved

Transportation Software fully as instructed:

a) Receive and respond to electronic trip requests.

b) Receive, use, and ensure the use of the Vendor pass by the driver.

c) Submit claims via the electronic HCFA 1500 in the VetRide Vendor Portal or

VA-Approved Transportation Software system.

d) All invoices must be submitted within 30 calendar days of date of service in accordance with 38 CFR 70 to be considered timely submission.

i. The contractor’s invoice must be on the HCFA 1500 to include:

ii. Contract Number

iii. Date of Service (to include Box 24 A-J)

iv. Authorization number(s)

v. Pick-up and drop-off location of the patient

vi. Base Rate

vii. Name (Last, First and Middle Initial (if any)) and Full Social Security number (Box 1a) of patient transported

viii. Date of Birth and Sex

ix. Diagnosis Codes or Nature of Illness or Injury

x. Documentation of circumstances when billing for waiting time

xi. Any miscellaneous charges for which the contractor is expecting reimbursement i.e., Tool charges, waiting time, etc.

xii. VA authorizing official’s name

xiii. Healthcare Procedure Coding System/National Level II (HCPCS)

e) Unauthorized charges will be reviewed by the Contracting Officer Representative

(COR) as to the validity of the charges and as to whether the payment will be made. A final determination will be made within 30 days after notifying the

Contractor of the charges, which are being suspended.

4.6.1.1. A transportation request is defined as one incidence of a request for one-way service (Stretcher Transports, BLS, ALS, CCT). No more than one patient will be transported per order unless approved by an authorized VA staff.

Transportation requests will be made through VetRide or VA-Approved

Transportation Software Utilization. Contractors must have the capability to receive orders, update ride status, and input trip costs and other required data through this portal. Contractors must have dedicated staff available to monitor this portal 24/7. Durham VAHCS Travel Program Staff will be available to assist with account setup and training for the Contractor’s Staff. In the event

VetRide or other VA-Approved Transportation Software Utilization is down, other methods of communication (i.e., telephone, facsimile) will be used to place Transportation requests.

4.6.1.1.1. Durham VAHCS Travel Program Staff/or authorized VA employees will work with the Contractor the following business day to reconcile any transportation requests that were placed outside of VetRide or VA-Approved Transportation Software

Utilization.

4.6.1.1.2. The Contractor must update VetRide or VA-Approved

Transportation Software Utilization with any data and/or notes in real time that deviate from the original order such as invoicing for additional mileage due to a road closure, wait time, reason for no load, etc. Durham VAHCS Travel Program Staff/or authorized

VA employees may place a “hold” on payment of this order until it has been reconciled.

4.6.1.2. Only the following VA staff are authorized to place, cancel, or make changes to transportation requests:

Contracting Officer (CO) Ordering Officers (OO)

Administrative Officer of the Day (AOD) Beneficiary Travel Office

Staff

Contracting Officer’s Representative (COR)

The Contracting Officer will furnish the Contractor with the names of individuals above, who are authorized as Ordering Officers, by separate memorandum upon issuance of the contract. The Contracting Officer will update this list throughout the life of the contract as Ordering Officers change.

Ordering Officers are responsible for issuing and administering orders placed under this contract. Ordering Officers have no authority to modify any term of this basic contract. Any deviation from the terms of the basic contract must be approved in writing by the Contracting Officer responsible for this contract.

The Contractor shall accept orders against this contract only from the

Contracting Officer and/or authorized ordering officers. Fulfilling orders from persons other than the Contracting Officer or ordering officer may result in loss or delay in payment for supplies/services provided under such orders.

Non-authorized VA employees and private agencies (e.g., nursing homes) are not considered authorized to place transportation requests.

4.6.1.2.1. All patient pick-up(s) and drop-off(s) shall be authorized via

“orders” which shall only be issued by the designated Ordering

Officers. When placing orders for services, the Ordering Officer shall contact the designated contractor point of contact(s) to provide the following information:

▪ Mode of transportation required,

▪ Required time of arrival

▪ Name of the beneficiary,

▪ Pick-up and delivery point,

▪ Type and number of additional medical care specialists required,

▪ Type of equipment required,

▪ Last four of the patient's Social Security Number, and

▪ Any other special instructions

4.6.1.3. For ALL Transports – an Audit system will be put in place by the VA to include the COR or designee, Beneficiary Travel Department staff, and clinical staff to ensure appropriateness of the order and timeliness of the response.

4.6.1.4. The type of transportation service (Stretcher Transports, BLS, ALS, CCT) required will be discussed and determined by VA clinical personnel and the contractor. The contractor shall transport the patient per its policies and standard industry practice. If the type of transportation service differs from what was agreed upon by the VA and contractor, the contractor shall submit documentation to the VA explaining its rationale.

4.6.1.5.The VA may authorize an escort (e.g., spouse, relative, guardian, etc.) to accompany the patient during medical transport if it is practicable and, in the patient’s, best interest. The contractor shall allow the escort to accompany the patient at no additional cost.

4.6.1.6.The contractor shall have sufficient vehicles and personnel to provide services for up to four (4) simultaneous transportation requests. Transports required may be for any mix of Stretcher Transports, BLS, ALS transports. One of these four simultaneous transports may require CCT capability up to Tier III.

If Durham VAHCS requires ambulance services exceeding four (4) simultaneous transportation requests, the vendor will be offered to provide the services if they have sufficient vehicles/personnel available; but may decline these additional orders if sufficient vehicles/personnel are unavailable.

4.6.1.7.The number of transports under normal operating conditions will typically range from 5-10 transports each weekday and significantly less on weekends and holidays. The number of actual transports may vary throughout the life of the contract.

4.6.1.8.The patient may bring with her or him up to three (3) liters of oxygen. The contractor shall be responsible for providing adequate and safe storage of the oxygen tanks during transport.

4.6.1.9. Response Times*

4.6.1.9.1. Orders that are scheduled by 7pm local time the day before the required services are defined as scheduled in advance. With the exceptions found below, the contractor shall arrive on time for all orders scheduled in advance.

4.6.1.9.2. Emergent Transport (Originating from VA (Only): The contractor shall be required to provide Ground Ambulance transportation within thirty (30) minutes of order/patient pick up call.

4.6.1.9.3. For all add-ons (not scheduled in advance) transportation requests, with pick up at Durham VAHCS: The contractor will be allotted up to a sixty (60) minute response time from time of order placement for transportation requests that are not previously scheduled in advance.

a. For an urgent transport request for a critical patient (as deemed by the physician) with pick up a Durham VAHCS t , the contractor will be allotted up to a thirty (30) minute response time.

4.6.1.9.4. For transportation requests which do not have a pick-up at Durham

VAHCS:

a. The contractor may be required, if requested by the VA, to dispatch ambulances on short notice for transportation request not scheduled in advance; for these transportation requests the contractor shall dispatch ambulances within thirty (30) minutes of receiving the order.

b. Pick-up appointment times shall be agreed upon by the VA and contractor at time of order placement and be reasonable based upon travel distance, speed limits, and weather conditions.

c. The contractor’s patient pick-up time cannot be more than 15 minutes prior to the schedule pickup time nor 15 minutes later than the scheduled pickup time for transportation requests scheduled in advance.

* The contractor shall not be held liable for nonperformance caused by an occurrence beyond the reasonable control of the contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the

Government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, and unusually severe weather. The contractor

MUST notify the VA with as much advance notice as possible should any of these occur.

4.6.2. Cancellations

4.6.2.1. For trips in which the contractor is notified of cancellation before the vehicle is dispatched, there shall be no charge to the Government.

4.6.2.1.1. A “no show” is defined as a transportation request which is cancelled after the contractor has dispatched a vehicle, the vehicle is enroute, or has arrived at the pick-up location, and there is no longer a requirement for patient transportation. The contractor may request one-way reimbursement for no-shows. No-show reimbursement shall be based upon the base rate for the type of service requested (Stretcher Transports, BLS, ALS, CCT) and the one-way mileage (Stretcher Transports, BLS, ALS, CCT) accrued enroute to the pick-up location at time of cancellation. Mileage for no- show cancellations shall be confirmed by the contractor and reported to the VA as soon as possible from time of cancellation.

4.6.2.2. For transportation requests OUT of Durham VAHCS ONLY – The contractor will immediately dispatch a vehicle upon receipt of the order (including transportation requests in which the final destination may change prior to pick up due to the critical condition of the patient). When the contractor is notified of a cancellation prior to arrival at the Durham VAHCS campus, there shall be no charge to the Government.

4.7. Pick-Up/Drop-Off/Reporting Procedures

4.7.1. Ambulance personnel shall pick-up and deliver patients at specified locations

(Patient Care floor). These locations will be specified by VA staff when an order is placed and communicated to the transporting personnel.

4.7.2. When applicable, ambulance personnel shall report to the Veteran Transportation

Service (VTS) Dispatcher or Administrative Officer of the Day (AOD) to (1) announce his/her arrival to pick-up and transfer the patient and (2) obtain report of pertinent information regarding the patient’s condition from the primary nurse/physician.

4.7.3. When delivering a patient, ambulance personnel shall give report to the appropriate VA healthcare staff and provide a copy of the run sheet which will be retained by the facility for inclusion to the patient’s medical record.

4.7.4. In cases where ambulance personnel must divert to a local emergency department while performing a VA authorized transport, the contractor’s dispatcher shall notify the VA Beneficiary Travel Department or Administrative Officer of the

Day of the patient’s location and status as soon as this information becomes available.

4.8. Patient Welfare

4.8.1. The contractor shall be responsible for the patient’s welfare during transport. The contractor shall be held responsible for patient and/or VA property during transport. Any damaged or lost wheelchairs, walkers, crutches, or personal belongings shall be replaced at the contractor’s expense.

4.8.2. The VA requires the contractor to exercise extreme caution and care in the handling of patients.

4.8.3. If a VA beneficiary being transported declines to be properly secured or removed the securement devices himself/herself, the driver will notify the Contracting

Officer’s Representative (COR) of this fact prior to departure. The contractor is not required to transport any VA beneficiary who refuses to be properly secured while being transported. In the event that the beneficiary refuses to be properly secured, they shall be returned back into the building which they came from.

4.9. Incident Reporting

4.9.1. The contractor shall notify the COR, Requestor, Program Manager, Beneficiary

Travel Department, of any accidents and/or safety problems that occur while the patient is being transported. This notification shall occur within one (1) hour by telephone. A written report of the incident shall be delivered to the COR, Program Manager, or Beneficiary Travel Department, by the close of business of the next working day.

4.9.2. The COR will monitor the service provided. The contractor shall cooperate with the COR in providing information and answering questions in a timely manner.

The contractor shall promptly inform the COR of any complaints received directly from patients. If warranted, the VA may conduct incident investigations and require written response from the contractor within 48 hours of request.

4.10. Invoicing

4.10.1. Each transport shall include thirty (30) minutes of wait time; the contractor may invoice for wait times in excess of this initial thirty (30) minutes. Wait time shall begin only once the contractor has both reached the pick-up address location and the appointment time has elapsed. All wait times shall be itemized and invoiced in fifteen (15) minute intervals. For partial fifteen (15) minute intervals, zero (0) to seven (7) minutes shall be rounded down to zero (0) minutes and eight (8) to fifteen (15) minutes rounded up to fifteen (15) minutes.

4.10.2. When invoicing for mileage, the contractor shall round to the nearest mile.

Mileage ending in .5 or higher shall be rounded up to the nearest mile. Mileage ending in .4 or lower shall be rounded down to the nearest mile. Payment for mileage to or from the point of care shall be limited to the VA’s calculation according to the VA’s Bing Maps API determination. Bing Maps API is optimized to determine mileage based on the shortest time of travel.

4.10.3. Long Distance Mileage - Payment for mileage outside the contract miles covered in the base rate, shall be at the mileage rate stated in the price schedule, and shall be based upon the miles from the pick-up point and the specified destination. Any mileage from the place of business and/or location of vehicle and the pick-up point, or from the delivery destination back to the place of business and/or location of next trip are not considered as a separate item of this reimbursement but would be expected to be incorporated into the mileage rate as part of the administrative costs (or costs of doing business).

4.10.4. Upon notification of the contracting officer, the vendor must receive training and begin implementation of invoices via Vet Ride within 30 days versus VA

Tungsten Network e-Invoicing network. Invoices must be submitted via the electronic HCFA 1500 in the VetRide Vendor Portal or other VA approved software. These invoices shall not include patient information, but shall include the following:

▪ Contractor Name

▪ Contract Number

▪ Current Purchase Order Number

▪ Date of service

▪ Total amount invoiced including a summary of the total number of charges that align with the line items of this contract (i.e., total number of BLS Base

Rate, total BLS Mileage incurred, etc.)

▪ An itemized list of charges or services rendered that align with the line items of this contract (i.e., BLS Base Rate, BLS Mileage incurred, etc.)

4.11. Payment by VA under this contract to a provider of ground ambulance transportation services authorized under this contract extinguishes any and all liability on the part of the VA BENEFICIARY for that transportation service. UNDER NO

CIRCUMSTANCES ARE VA BENEFICIARIES, THIRD PARTY INSURANCES,

MEDICARE, OR MEDICAID TO BE BILLED FOR THE SERVICES PERFORMED

UNDER THIS CONTRACT.

5. Period & Place of Performance

5.1.This contract’s ordering period shall be effective from Date of Award through Date.8-21-

5.2.The Place of Performance is variable and may occur within the states of North Carolina and Virginia; ambulance services may be required to or from locations including, but not limited to the following:

5.2.1. Durham VAHCS VA Medical Center to include specific Atrium Clinics, Emergency Department, pavilions, or out-buildings on the (Durham VAHCS campus. The Durham VAHCS address is: 508 Fulton Street Durham, NC 27705.

5.2.2. Durham VAHCS) Community-Based Outpatient Clinics (CBOCs):

CBOC Name Address

Durham VAHCS 508 Fulton St. Durham, NC

27705

RALEIGH 1 3305 SUNGATE BLVD

RALEIGH NC 27610

RALEIGH 2 CBOC 3040 HAMMOND BUSINESS

PL RALEIGH, NC 27603

Raleigh 3 CBOC 2600 ATLANTIC AV

RALEIGH, NC 27604

HILLANDALE 1 1824 HILANDALE RD

Durham, NC 27705

HILLANDALE 2 1830 HILLANDALE RD

Durham NC, 27705

GREENVILLE HCC 401 MOYE BLVD

GREENVILLE, NC 27834

MOREHEAD CITY VA

CLINIC

2900 ARENDELL ST,

MOREHEAD CITY NC 28557

CLAYTON-EAST RALEIGH

VA CLINIC

11618 US 70 BUS HWY W,

CLAYTON, NC 27520

GOLDSBORO VA CLINIC 2610 HOSPITAL ROAD

GOLDSBORO NC 27534

GARNER VA OPC 2700 Benson Road Garner, NC

27529

5.2.3. Other VA Medical Centers, Hospitals, or CBOCs within Veterans Integrated

Service Network (VISN) _06_ including, but not limited to:

Asheville VA Medical Center 1100 Tunnel Road

Asheville, NC 28805-2087

Fayetteville VA Medical Center 2300 Ramsey Street

Fayetteville, NC 28301-3856

Hampton VA Medical Center 100 Emancipation Drive

Hampton, VA 23667-0001

Salem VA Medical Center 1970 Roanoke Boulevard

Salem, VA 24153-6404

Salisbury - W.G. (Bill) Hefner

VA Medical Center

1601 Brenner Avenue

Salisbury, NC 28144-2515

Richmond VA Medical Center

1201 Broad Rock Boulevard

Richmond, VA 23249-4915

5.2.4. Other Non-VA Medical facilities and Community Care facilities as authorized by the VA.

5.2.5. Veteran’s residence.

Local airports including Raleigh–Durham International Airport

35°52′40″N 078°47′15″W

Greensboro Piedmont Triad International Airport 36°05′52″N 79°56′14″W

Fayetteville Regional Airport 34°59′28″N 078°52′49″W

Lynchburg Regional Airport 37°19′31″N 079°12′04″W

6. Quality Control Plan

6.1. Quality Control

6.1.1. The contractor shall maintain a Quality Control Plan (QCP) that contains, at a minimum, the following:

6.1.1.1. A description of the company’s organizational structure including a description of the roles and responsibilities of management and supervisors.

6.1.1.2. A description of the methods to be used by the contractor for identifying and preventing deficiencies or problems in the quality of service.

6.1.1.3. A description of the specific steps the contractor will take for corrective action if needed if a deficiency or problem in the quality of service occurs.

6.1.1.4. A description of the company’s records and tracking system used to identify up-to- date background checks, applicable certifications and tests, and training http://www.asheville.va.gov/ http://www.fayettevillenc.va.gov/ http://www.hampton.va.gov/ http://www.salem.va.gov/ http://www.salisbury.va.gov/ http://www.salisbury.va.gov/ https://www.va.gov/richmond-health-care/locations/richmond-va-medical-center/#content https://geohack.toolforge.org/geohack.php?pagename=Raleigh%E2%80%93Durham_International_Airport&params=35_52_40_N_078_47_15_W_type:airport_region:US-NC https://geohack.toolforge.org/geohack.php?pagename=Piedmont_Triad_International_Airport&params=36_05_52_N_79_56_14_W_region:US-NC_type:airport https://geohack.toolforge.org/geohack.php?pagename=Fayetteville_Regional_Airport&params=34_59_28_N_078_52_49_W_region:US-NC_type:airport https://geohack.toolforge.org/geohack.php?pagename=Lynchburg_Regional_Airport&params=37_19_31_N_079_12_04_W_region:US-VA_type:airport of each employee performing services under this contract.

6.1.1.5. A description of the method used to provide on-time ambulance services to meet the requirements of this contract (24/7 availability and up to 4 simultaneous transports in accordance with PWS 4.5.1.7).

6.1.1.6. A description of the methods used to identify and prevent radio communication breakdowns and a detailed procedure for alternative communications in the event of electronic and mechanical breakdown of vehicle two-way radios.

6.1.1.7. CONTENGENCY PLAN: (In case VetRide Vendor Portal is down) A description of the method/system used to log all requests for service. The contractor shall confirm that the log indicates the date and time of service call, actual time of pick-up versus the scheduled time, name of patient requiring services, designated pick-up and delivery points, mileage, and actual waiting time at pick-up and delivery points if waiting charges are claimed. The contractor shall confirm the log will be sent to the COR monthly.

6.1.2. The Government will evaluate the contractor’s performance under this contract to ensure that the contractor’s QCP is adequate, and that quality is achieved through a Quality Assurance Surveillance Plan (QASP).

6.1.3. The Government shall prepare a QASP after contract award derived from the

PWS and contractor’s submitted quality control plan. The QASP is a “living document” and the Government may review and revise it at any time. However, the Government shall coordinate changes to the QASP with the contractor.

6.1.4. The QASP will specify the work requiring surveillance and the Government’s method of surveillance.

6.2. Minimum Performance Standards

6.2.1. The contractor shall maintain performance standards in accordance with the standards outlined in the table below. Failure to meet the Acceptable Quality

Levels (AQL) may result in termination of the contract.

6.2.2. The QASP will include the standards below as well as others derived from the successful offeror’s quality control plan.

Task PWS

Reference

Standard Acceptable

Quality Level

Method of

Surveillance

Provide on-time ambulance services

Section

4.5.1.8.3

Scheduled patient pick-ups shall not deviate more than 15 minutes past scheduled pick-up time for scheduled orders

97% Customer

Feedback

Incident

Reporting

Section 4.8 The contractor shall notify the

Program Manager, Beneficiary Travel

Department, of any accidents and/or safety problems that occur while the patient is being transported. This notification shall occur within one (1) hour by telephone. A written report of the incident shall be delivered to the Program Manager, Benefits

Management, by the close of business of the next working day.

97% Customer

Feedback

Invoice

Reports

Section 4.9 Provide a monthly invoice including secondary documentation in accordance with Section 4.10 of the

PWS

95% 100% inspection of monthly invoices/reports

7. COVID-19 Or Other Similar Infectious Diseases

7.1.Contractor shall not refuse transports of COVID-19 positive or other similarly infected patients.

7.2. Contractor shall abide by all additional procedures and precautions that may be implemented by the VA based on VA-issued guidance and/or CDC recommendations.

These procedures are subject to change throughout the life of the contract and will be incorporated via attachment (See S03 VTS Patient Transport PPE and Vehicle

Cleaning/Disinfection SOP).

7.3. Contractor shall have written policy of steps they will take to prevent the spread of

COVID-19 or other similarly infectious diseases by their employees and/or vehicles. This policy shall, at a minimum, include procedures of screening drivers before each shift, deliberate decontamination of their vehicles and all other preventative precautions taken by Contractor employees.

7.4. Contractor shall furnish all required PPE throughout the life of the contract.

8. Conformity To Regulations

8.1 The contractor and his/her operators shall conform to all Federal, State, and local regulations governing the performance of contracted services.

8.2 VAMC facilities have been designated NO SMOKING areas in their entirety.

Individuals found in violation of this no smoking policy may be subject to a $50.00 federal citation for disregarding posted safety rules and regulations. Furthermore, the contractor may be directed to stop work. The contractor is to notify all of his/her employees and/or sub-contractors of this strict enforcement policy.

9. Wage Rates

9.1. Wage Determination(s) as listed in Section D in this solicitation are applicable to any resulting contract.

9.2. The contractor certifies by signature on this offer that the salaries to be paid workers involved in the performance of the contract are equal to or greater than those specified in the attached Wage Determination(s).

9.3 The Department of Labor has held that contractors must pay their employees the Service

Contract Act waged while they are driving both to and from destinations for the VA. The

Wage Determination is attached in Section D.

10. Evidence of Coverage

10.1 Before commencing work under the contract, the contractor shall furnish the

Contracting Officer with a certification from his/her insurance company indication that the coverage outlined in this contract has been obtained and that it may not be changed of canceled during the term of the contract.

11. Worker’s Compensation

11.1 The Act of June 25, 1936, 42 Stat. 1938 (40 USC 290), authorized the…

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