C03 36C26026D0045.pdf
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- Solicitation number
- 36C26026D0045
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Contract Summary
This is a Standard Form 1449 Solicitation/Contract/Order for Commercial Products and Commercial Services establishing a four-year Indefinite Delivery Indefinite Quantity (IDIQ) contract for Reference Laboratory Services at the Portland VA Medical Center. The contract number is 36C26026D0045, with solicitation number 36C26026Q0365, issued on April 9, 2026, and an offer due date of May 6, 2026 at 5:00 PM PDT. The contract is unrestricted and awarded to Oregon Health & Science University (OHSU), with performance at their facility located at 3181 SW Sam Jackson Park Road, Portland, OR 97239.
The contract covers four one-year ordering periods from July 1, 2026 through June 30, 2030, with a guaranteed minimum purchase of $500.00 and a maximum ceiling of $9,000,000.00 ($2,250,000.00 per ordering period). The Reference Laboratory shall provide comprehensive testing and interpretation services including immunology, hemostasis and thrombosis, hematology/oncology, anatomic pathology, neuropathology, dermatopathology, cytopathology, microbiology/virology, molecular testing, flow cytometry, and electron microscopy. Key requirements include maintaining an online test directory, providing kidney biopsy collection materials, performing immunohistochemistry staining and interpretation, maintaining a FISH library, providing specialized consultation services by board-certified pathologists in multiple subspecialties, and delivering results within specified turnaround times (STAT within 1 hour, routine within 8 hours). The contractor must provide 24/7 customer service, monthly invoicing through the VA's electronic payment system (Tungsten), quarterly proficiency testing with a minimum 95% success rate, and courier services including on-demand and STAT specimen pickup and delivery. All personnel must be CLIA-certified and meet specific board certification requirements; the facility must maintain accreditation through the College of American Pathologists or equivalent agency.
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| ATTACHMENT A OHSU REF LAB PORTLAND VAMC 2..xlsx | XLSX spreadsheet |
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PAGE 1 OF 1. REQUISITION NO.
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB RFP
15. DELIVER TO CODE 16. ADMINISTERED BY CODE
17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE
TELEPHONE NO. UEI: EFT:
PHONE: FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19. 20. 21. 22. 23. 24.
ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
36C26026D0045
07-01-2026
36C26026Q0365 04/09/2026
Hector Gonzalez 360-553-7632 05/06/2026
17:00 PDT
36C260
Network Contracting Office 20
ATTN: V4CONT
1601 E. Fourth Plain Blvd
Bldg.17, Suite B428
Vancouver WA 98661
X
621511
$41.5 Million
Net 30 Days
N/A
X
36C648
Department of Veterans Affairs
Portland VA Medical Center
3710 NW US Veterans Hospital Road.
Portland OR 97239-2999
36C260
Network Contracting Office 20
ATTN: V4CONT
1601 E. Fourth Plain Blvd
Bldg.17, Suite B428
Vancouver WA 98661
0YUJ3
OREGON HEALTH & SCIENCE UNIVERSITY
OREGON HEALTH & SCIENCE UNIVERSITY
3181 SW SAM JACKSON PARK RD
PORTLAND OR 97239
NPSNT86JKN51
Dept of Veterans Affairs
FMS-VA-2(101)
Financial Services Center
PO BOX 149971
Austin TX 78714-9971
See CONTINUATION Page
1. This is a Four-Year Contract for Reference Laboratory
Services for the Portland VA Medical Center.
2. Award is a four-year Indefinite Delivery Indefinite
Quantity (IDIQ).
Ordering Period One (1): 07/01/2026 - 06/30/2027
Ordering Period Two (2): 07/01/2027 - 06/30/2028
Ordering Period Three (3): 07/01/2028 - 06/30/2029
Ordering Period Four (4): 07/01/2029 - 06/30/2030
3. Guaranteed minimum purchase for this IDIQ is $500.00 and the Maximum threshold or ceiling for this IDIQ Contract is
$9,000,000.00.
4. Please see the Continuation Pages below for details regarding the requirements, Section B, Statement of Work.
5. For further information, please contact Hector Gonzalez at hector.gonzalez1@va.gov.
$0.00
See CONTINUATION Page
X X
X One(1)
José Ronstadt
Contracting Officer
Docusign Envelope ID: 9AF00EF0-3036-87D2-83A6-CD3FA5408F43
Elaine S. King 6/16/2026 | 12:13:31 PM PDTChief Professional Practice, SoM
Table of Contents
SECTION A
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS
AND COMMERCIAL SERVICES
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
B.2 STATEMENT OF WORK
B.3 PRICE/COST SCHEDULE
ITEM INFORMATION
SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS
AND COMMERCIAL SERVICES (NOV 2023)
C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
C.3 52.216-18 ORDERING (AUG 2020)
C.4 52.216-19 ORDER LIMITATIONS (OCT 1995)
C.5 52.216-22 INDEFINITE QUANTITY (NOV 2025) (DEVIATION)
C.6 52.222.90 ADDRESSING DEI DISCRIMINATION BY FEDERAL CONTRACTORS
(APR 2026)
C.7 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)
(DEVIATION) ALTERNATE I (NOV 2025)
C.8 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV
2018)
C.9 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR: Oregon Health & Science University
Kelli Gingras
503-494-4147 gingrask@ohsu.edu
b. GOVERNMENT: Contracting Officer 36C260
Network Contracting Office 20
ATTN: V4CONT
1601 E. Fourth Plain Blvd
Bldg.17, Suite B428
Vancouver WA 98661
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[] 52.232-36, Payment by Third Party
3. INVOICES: Invoices shall be submitted in arrears:
a. Quarterly []
b. Semi-Annually []
c. Other [X] Monthly
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment
Requests.
https://www.fsc.va.gov/einvoice.asp
B.2 STATEMENT OF WORK
1. BACKGROUND
The VA Portland Health Care System (VHAPORHCS) Pathology & Laboratory Medicine Service (PLMS) requires Referral Laboratory services to provide testing and interpretation to assist in the diagnosis and treatment monitoring of Veterans with cancers, bleeding disorders, and specialized diseases, including organ transplants. Referral (reference) laboratory that specializes with these types of complex tests and provide a quick turn-around-time (TAT) of the test results is required for care. VAPORHCS is a VHA Level 1A facility which are the largest levels of volume and patient risks along with the largest number and breadth of physician specialists. VAPORHCS is also unique with active kidney and liver transplants partnering with its academic affiliate. VAPORHCS requires a full service of Referral laboratory that provides specimen testing, interpretation, testing supplies, customer service, and verification of certification for test results. It is imperative that the Reference laboratory shall perform the following types of testing, to include expert consultation: Immunology, Hemostasis & Thrombosis, Hematology/Oncology, Anatomic Pathology, including Transplant and Renal Pathology, Neuropathology, Neuropathology, Dermatopathology, Cytopathology and Anatomic Pathology, Microbiology/Virology, Molecular, Flow Cytometry, Electron Microscopy, Ophthalmic Pathology and Diseases related testing, and Core Laboratory (Clinical). These requirements must be maintained and will ensure accurate and timely test results are available to healthcare providers that ensure high quality healthcare is provided to the Veteran at the VA Portland Health Care System.
2. SCOPE
a. The Reference Laboratory shall provide referral laboratory services in accordance with all applicable federal, state, and local regulations, laws, and ordinances, and in accordance with the specifications outlined for accreditation certification if applicable, patient specimen testing for the specific range of referral testing within their capability.
b. Services shall include the performance of analytical testing as defined by the Laboratory's reference test manual, the reporting of analytical test results and consultative services as required.
c. All requirements and provisions defined in the specifications of this solicitation will apply to any laboratory, i.e. branch, division, sub-contractor, etc. perform reference testing on behalf of the Reference Laboratory.
d. The VA Facilities will be responsible for specimen collection and will provide laboratory specimens prepared according to the Reference Laboratory's user’s manual, identified, and labeled for testing.
3. SPECIFIC TASKS:
a. The Reference Laboratory shall provide laboratory services to include: preanalytical processing as defined in Reference Laboratory published user’s manual; analysis, reporting of analytic results and interpretation of analytic clinical results. The number of tests requested under this contract will change throughout the life of the contract.
b. The Reference Laboratory shall also provide the following support services, supplies, customer service, and reporting services:
1) The Reference Laboratory shall have an online test-directory that supplies relevant information needed for each laboratory test. The online test directory must include:
i. Specimen requirements for specimen collection & specimen processing
ii. Expected turn-around times.
iii. Methodologies and
iv. Reference ranges
2) Requisition forms or an agreed-upon computer ordering system
3) Kidney Biopsy collection materials with a mechanism to send kits directly to patients across the
US, that are being monitored at the Portland VA.
4) All required forms, including authorization of consent for genetic testing, informed consent, and chain of custody, if applicable.
c. The Reference laboratory shall provide testing and interpretation services for all tests found within Attachment A. The volumes or amounts shown in the solicitation are estimates only and impose no obligation on the VA.
d. The Reference laboratory will provide a current list of immunohistochemistry for surgical pathology specimens. The immunohistochemistry may be ordered as “staining only” (i.e.
technical component only and no professional component interpretation) and “staining and interpretation” (i.e. both technical component and professional component interpretation). Of note, the Referral laboratory must be able to perform Estrogen Receptor (ER), Progesterone Receptor (PR) and Her2 as “staining and interpretation.” In addition, the Referral laboratory must be able to reflex equivocal Her2 for additional confirmation testing (i.e. Her2 FISH).
e. The reference laboratory shall provide an extensive FISH library for use by VAPORHCS. The entire FISH library offered by the reference lab shall be itemized and added to the original test list prior to award. Note: CD138 plasma cell extraction method is required for the myeloma FISH panel.
f. The Reference Laboratory shall provide flow cytometry test for diagnosis of leukemias and lymphomas on blood, body fluids, fine needle aspiration (FNA) cytology specimens, fresh tissue.
In addition, the reference lab via flow cytometry methodology will be able to perform minimal residual disease (MRD) testing for B-cell Acute Lymphoblastic Leukemia (B-ALL), evaluation and screening for Autoimmune Lymphoproliferative Syndrome (ALPS), and monitor patients on Chimeric Antigen Receptors T-cell (CAR T-cell) therapy.
g. The Reference Laboratory shall be the primary provider for consultation services for the Portland VA. These consultation services necessitate the review of diagnostic material by pathologists who are highly specialized, trained, and skilled. Evidence of specialized knowledge includes, but is not limited to, subspecialty fellowship training, board certification (if applicable), publication history within the subspecialty field, and presentations as invited speakers at pathology education conferences and seminars. The subspeciality fields shall include Neuropathology, including both muscle and nerve biopsies, Renal Pathology, including transplanted organs, Dermatopathology, Cytopathology, Hematopathology, Surgical Pathology subspeciality such as Gastrointestinal Pathology, Breast Pathology, Genitourinary Pathology, etc.
1) Neuropathology - The Reference Laboratory shall provide physicians who are fellowship trained, and board certified by the American Board of Pathology and CVs of their education, training, accomplishments and achievements.
2) Renal Pathology – The Reference Laboratory shall provide physicians who are board certified in Anatomic Pathology by the American Board of Pathology AND fellowship trained in Renal Pathology and CVs of their education, training, accomplishments and achievements.
Furthermore, pathologists will be available for consultation and presentation of the diagnostic findings with regards to transplant pathology and upon request by the Nephrologists.
3) Dermatopathology – The Reference Laboratory shall provide physicians who are fellowship trained, and board certified by the American Board of Dermatology/American Board of Pathology, and CVs of their education, training, accomplishments and achievements. The pathologist will be available upon request for consultation for continuity of care.
4) Cytopathology – The Reference Laboratory shall provide physicians who are fellowship trained, and board certified by the American Board of Pathology, and CVs of their education, training, accomplishments and achievements.
5) Hematopathology – The Reference Laboratory shall provide physicians who are fellowship trained, and board certified by the American Board of Pathology and CVs of their education, training, accomplishments and achievements. Furthermore, the pathologists will be available for consultation and presentation of the diagnostic findings with regards to transplant pathology and upon request by the Hematologists/Oncologists.
6) Ophthalmology – The Reference Laboratory shall provide physicians who are fellowship trained, and board certified by the American Board of Ophthalmology and CV’s of their education, training, accomplishments and achievements. The pathologist will be available upon request for consultation for continuity of care.
7) Surgical Pathology Including Subspecialties – All pathologists who report anatomic pathology cases MUST be board certified by the American Board of Pathology. The Reference Laboratory shall provide physicians who are fellowship trained, and board certified by the American Board of Dermatology/American Board of Pathology, and CVs of their education, training, accomplishments and achievements. Subspecialty fellowship training is strongly preferred.
8) For all Anatomic Pathology Services, consultation, presentation and discussion of the case shall be readily available upon request.
9) Present/Participate in Tumor Board. The Referral laboratory must meet any credentialing and/or privileging requirements by VA Portland and its academic affiliate – Oregon Health Sciences University.
10) For all Anatomic Pathology services, slides of the cases shall be available upon request (i.e.
actual slide or digital images of the case) as these slides/images will be required for tumor board and case discussion.
11) The vendor agrees to consult the VA Portland laboratory prior to performing any reflex tests prompted because of the consultation request. VA Portland must have an opportunity to review the proposed testing for clinical need and whether test is on contract.
h. The reference laboratory, upon review of the proposed test menu, shall:
1) If each CPT code is invoiced and or charged separately, the vendor should ensure that
Attachment A is modified to include pricing for each CPT code. This includes panel components charged individually. If any component of a test is charged separately, it must be itemized within
Attachment A.
2) If a test is found on attachment A (all tabs) which results in any reflex testing, the vendor will itemize and add the reflex test and any associated charges to the test list.
3) If the vendor charges separately for professional fees, Attachment A should be reviewed to ensure it includes any and all potential line items that would result from any of the tests contained within Attachment A. If the vendor utilizes dot codes for any of the CPT codes, please ensure those are itemized and added to Attachment A.
4. TESTING METHODOLOGY, REFERENCE AND TURN AROUND TIME
a. Routine test results shall be reported within the specified turnaround time (TAT) which is defined from time of specimen receipt by the contractor to when results are available. If testing is going to be delayed and the results will not be within published TAT, notify the VA Portland as soon as possible, of the new estimated TAT.
Required TAT is identified on Attachment A.
STAT TAT is considered 1 HOUR and Routine testing is 8 Hours.
Turnaround time is defined from the time the specimens are received at the testing laboratory until transmission of results.
b. The Reference laboratory shall meet all TAT needs, and stat processing needs.
1. It is necessary for the contracted vendor to be able to provide immediate services for critical testing that must start within 1 hour of specimen collection by VA Personnel.
2. Back-up testing to critical in-house testing, is needed in case of instrument downtime and essential for operations of a 1A facility. These tests are identified on Attachment A, by the requirement for a STAT TAT of 1 Hour and or a Routine TAT of 8 hours.
3. Coagulation & platelet status must be monitored before, during and after liver transplant and other surgeries to provide immediate adjustment to blood thinners or blood products on a 24/7 basis. Coagulation and platelet function are critical life monitors for patients with liver diseases or other high-risk factors (cancer, cardiovascular disease and serious health conditions). Delays in test results beyond 4-12 hours may result in canceled/delayed surgeries/treatments or serious negative consequences for patients with high risk factors (cancer, cardiovascular disease and other serious health conditions). Tests are required to establish an immediate update/adjustment to dosage and treatment plan for blood clotting disorders, blood products or transplant care.
4. Many specimens are fresh tissue requiring test processing to be initiated within 1 hour of collection to prevent specimen degradation, which leads to unsatisfactory cell recovery or responses giving inconclusive or inadequate diagnoses resulting in delayed treatment with serious consequences for cancer patients. (Muscle and nerve biopsies, and certain flow cytometry results are best if specimens processed within 1 hour of collection).
5. Certain specimens are unique and irretrievable and aid in the diagnosis and staging of malignancies. Requirements for quick initial diagnosis and treatment initiation for new leukemia and aggressive lymphoma patients.
6. Consultation may be required for continuity of care.
c. Testing methodology and reference ranges for a test must be defined in the Reference Laboratory user manual and/or website. Reference Laboratory shall advise the facility of any changes in methodology, procedure, reference ranges and any new tests introduced 30 days in advance.
d. Reference Laboratory agrees to maintain the minimum acceptable service, reporting systems and quality control. Exception handling: Reference Laboratory will notify VA Portland as soon as possible of any problems with specimens received.
e. The VA Facilities will provide laboratory specimens prepared according to the Reference Laboratory's user’s manual, identified, and labeled for testing.
f. Critical Value test results shall be reported immediately. Stat test results will be faxed or telephoned to Laboratory Service. Telephoned results will be confirmed with a follow-up by vendor via fax.
g. The Reference Laboratory shall provide in accordance with all applicable federal, state, and local regulations, laws, and ordinances, and in accordance with the specifications outlined for accreditation certification if applicable, patient specimen testing for the tests listed in Attachment A. All requirements and provisions defined in the specification of this solicitation will apply to any laboratory, i.e. branch, division, sub-contractor, etc. performing reference testing on behalf of the prime contractor.
h. The Contractor shall be responsible for storing specimens in such a manner to ensure the integrity of the specimen.
5. COURIER SERVICES
a. The Reference Laboratory shall be responsible for transporting and storing specimens in such a manner as to ensure stability and integrity of the specimen where applicable. Reference Laboratory shall supply any special preservatives required for specimen preservation.
b. Reference Laboratory shall notify VA Facilities of any specimen problems or discrepancies from the submitted manifest within 24 hours after shipping.
c. The Reference Laboratory shall provide routine scheduled specimen pickup at a time mutually agreed upon by the VA facilities but not less than once a day.
d. The VA Facilities laboratory manager or designee shall notify the Reference Laboratory during weekends and federal holidays, via telephone, when a pick-up courier is required.
e. In order to maintain similar facsimiles to the current agreement, the Referral laboratory will provide courier service including on demand, STAT, rush and short stability specimens. The Referral laboratory shall incur the cost of the courier service.
f. For specimens that have a 1-hour TAT requirement, the courier system must be able to arrive for pickup within 1 hour of the request for pickup.
g. For specimens that have a 1-hour processing requirement, the courier system must be able to deliver the specimen within 30 minutes of the collection time to allow sufficient time for the testing laboratory to initiate processing within 1 hour of the collection time at the Portland VA.
h. If applicable, the Contractor shall be responsible for ensuring that all transport personnel are trained and follow the storage requirements for all laboratory specimens and that their competency is regularly assessed in appropriate safety and packaging procedures suitable to specimen type and distances transported. This shall include issues such as adherence to regulations for the transport of biohazards, use of rigid containers where appropriate, temperature control, notification procedures in case of accident or spills, etc.
6. CUSTOMER SERVICE & PATIENT INFORMATION SAFETY
a. The reference laboratory will provide VA Laboratory with a means of communication to permit immediate inquiry regarding the status of pending tests or specimen problems, 24 hours per day, 7 days per week.
b. The reference laboratory shall provide names and telephone numbers of technical Medical Directors and Pathologists available for questions, discussions and consultations.
c. The reference lab will comply with reporting test results with the specified time frame in accordance with the nature of the testing, following all regulatory requirements for reporting of patient results. Test results shall be reported within specified times established by the reference laboratory. Critical value test results shall be reported immediately by telephone. Results will be sent to the VA via a secure means and in compliance with Health Portability and Accountability Act (HIPPA) guidelines.
d. The contractor will provide test related information that is readily available and easy to access to help select the proper test, interpret results, and build tests in our computer system for interconnection for electronic data interchange (EDI).
e. The contractor will provide a 24-hour response time to all inquiries made by PLMS.
f. VAPORHCS will provide Protected Health Information (PHI) with each submitted specimen to the Reference Laboratory which includes full name, medical record number, social security number, date of birth, ordering provider’s name, laboratory accession number, specimen type, and specimen collection date and time.
7. DELIVERY AND REPORTING
a. Billing summaries shall begin the first day of the month and include the last day of the month.
b. Tests referred to another laboratory shall be at no additional transfer charge or confirmation charge to the government.
c. Deliveries must be accompanied by a delivery ticker or sales slip that contains the following information as a minimum:
1) Vendor Name
2) Applicable FSS contract number
3) BPA Number, Task order number, and Purchase Order number
4) Date of Purchase
5) Date of Shipment
6) Description of item
7) Quantity of each item
8) Unit price and extended (quantity x unit price) price for each item
d. The Reference Laboratory shall provide a quarterly and end of year report showing sample issues, facility usage, and cost savings generated during the reporting period. The report will be due 45 days after the close of each government fiscal quarter.
e. Invoicing: An itemized invoice shall accompany each service order from the Contractor. This invoice must show item number, description, quantity, unit, unit price, and totals for each design (advanced and basic) used. All invoices shall include contract number, purchase/delivery order number and detail of services provided.
f. Invoicing: Invoices will be electronically submitted to the Tungsten website at http://www.tungstennetwork.com/uk/en/ Tungsten direct vendor support number is 877-489- 6135 for VA contracts. The VA-FSC pays all associated transaction fees for VA orders. During Implementation (technical set-up) Tungsten will confirm your Tax Payer ID Number with the VA- FSC. This process can take up to 5 business days to complete to ensure your invoice is automatically routed to your Certifying Official for approval and payment. In order to successfully submit an invoice to VA-FSC please review “How to Create an Invoice” within the how to guides. All invoices submitted through Tungsten to the VA-FSC should mirror your current submission of Invoice, with the following items required. Clarification of additional requirements should be confirmed with your Certifying Official (your CO or buyer). The VA-FSC requires specific information in compliance with the Prompt Pay Act and Business Requirements:
1.) Your firm’s Tax Payer ID number (TIN)
2.) Your firm’s “Remit Address” information
3.) The VA Purchase Order (PO) number
4.) Your firm’s contact information: (Personal Name, Email, and Phone)
5.) Your VA point of contact information: (Personal Name, Email, and Phone)
6.) The Period of Performance dates (Beginning and Ending)
7.) All discount information if applicable (Percent and Date Terms)
For additional information, please contact:
Tungsten Support Phone: 1-877-489-6135 Website: https://tungsten-network.my.site.com/contactCustomerSupport/s/?
language=en_US Department of Veterans Affairs Financial Service Center Phone: 1-877-353-9791
Email: vafscched@va.gov
g. Invoices shall be submitted monthly with the following information:
1.) Contract number and purchase order number
2.) Station ID (648) mailto:vafscched@va.gov
3.) Date services were requested
4.) Patient name and test
5.) Invoice will be billed as individual line items as they are listed in the price schedule.
h. Monthly invoice(s) will contain only those item numbers used for that month. Invoices not received in proper format will be returned.
i. Marketing: Contractor shall not advertise or use any marketing material, logos, trade names, service marks, or other material belonging to the VA without consent.
8. PERFORMANCE MONITORING
a. At the time of contract award the Contracting Officer will appoint a Contracting Officer
Representative (COR) to assist with the contract monitoring requirements. The COR or designee will monitor such items as quality of service, contractor's ability to meet TAT's, correct billing, customer service, and review of the contractor's proficiency program.
b. For the QUALITY ASSURANCE SURVEILLANCE PROGRAM refer to the QASP for Test and Interpretation Attachment.
c. Contractor shall provide to the COR or designee no later than Ninety (90) days prior to the end of each contract period a proficiency report. The COR or designee shall review the proficiency results. The contractor shall maintain a minimum of 95% success rate for proficiency testing to be considered successful. Failure to achieve 95% success rate two periods in a row could be grounds for Termination for Cause.
d. The COR or designee will ensure that services performed are in accordance with all terms and conditions of the contract.
e. The delegated COR or designee will notify the Contracting Officer of any non-compliance immediately upon his/her gaining knowledge of any such situation or incident. After such communication, the COR or designee will provide a written statement to the contracting officer along with any supporting documentation regarding the performance failure noted.
f. Upon receipt of a proper invoice, the COR or designee shall certify that the services identified have been performed. Once certification has been made, the invoice will be forward through the proper billing channels and payment shall be made to the Contractor.
g. It is the intention of both parties to conduct joint reviews prior to the expiration date of the contract to determine and evaluate if services being provided are in accordance with the contract terms, payments and billings are being properly handled and to jointly determine if this agreement is satisfactory to both parties in terms of services provided and consideration being received. This review may include. but not be limited to: analyzing all billings, payments, costs, administrative issues, patient satisfaction, quality of care and other related documentation that identities that services have been received.
h. Upon conclusion of the initial contract period, and in coordination with the Contracting Officer, the using service shall provide a statement to the Contracting Officer providing a summary of contractor actions and a statement that all requirements of the contract were fulfilled as agreed.
This information shall be forwarded by the COR or designer to the Contracting Officer prior to exercising any extension of this agreement (at least 60 days prior to contract expiration).
9. LICENSING AND ACCREDITATION
Reference Laboratory shall provide copies of all licenses, permits, accreditation and certificates required by law.
a. The Laboratory Director shall be a licensed American Board of Pathology certified pathologist.
b. As the subspeciality of dermatopathology consultation will be requested from the Reference
Laboratory Contractor, fellowship training and Board Certification in Dermatopathology from the American Board of Pathology is required.
c. As the subspeciality of Renal Pathology consultation will be requested from the Reference Laboratory, Board Certification in Anatomic Pathology from the American Board of Pathology, and fellowship training in Renal Pathology is required.
d. As the subspeciality of Neuropathology consultation will be requested from the Reference Laboratory, fellowship training and board certification from the American Board of Pathology is required.
e. As the subspeciality of Cytopathology consultation will be requested from the Reference Laboratory, fellowship training and board certification from the American Board of Pathology is required.
f. As the subspeciality of Hematopathology consultation will be requested from the Reference Laboratory, fellowship training and board certification from the American Board of Pathology is required.
g. As the subspeciality of Ophthalmology consultation will be requested from the Reference Laboratory, fellowship training and board certification from the American Board of Pathology is required.
h. As the subspeciality of Surgical Pathology consultation will be requested from the Reference Laboratory, fellowship training and board certification from the American Board of pathology is required
i. As per VHA Handbook 1106.01 Pathology and Laboratory Medicine (P&LMS) Procedures, only qualified, licensed, and privileged pathologists certified by the American Board of Pathology in Anatomic Pathology can provide the written report for all surgical pathology, autopsy, diagnostic EM, non-GYN cytopathology and abnormal GYN cytopathology examinations. All pathologists who report the referred/consultation cases must have board certification from the American Board of Pathology.
j. All medical facilities providing laboratory services under the contract must possess a valid state license (if required) and meet CLIA and CMS requirements including CLIA certificate of compliance, and accreditation by the College of American Pathologists (CAP) or equivalent accreditation agency.
10. PERSONNEL
a. The Reference Laboratory shall make sure employees have current and valid professional certifications before starting work under this contract.
b. The Reference Laboratory staff shall meet personnel qualifications required by Clinical Laboratory Improvement Act (CLIA) '88 Guidelines.
c. The Government’s reserves the right to request information or certification from the contractor verifying they comply with this contract requirement. If discovered the contractor is not in compliance with this requirement the contract shall be terminated for cause in accordance with clause 52.212-4.
11. HOURS OF OPERATION
a. VA Portland Health Care System Medical Center is open 24 hours a day, 7 days a week, 12 months of the year and may require services during those times.
12. PLACE OF PERFORMANCE
Work to be performed on the contractor’s site, their affiliates, or other as determined by the contractor based on the services to be provided.
13. BACKGROUND INVESTIGATIONS AND SPECIAL AGREEMENT CHECKS
All Reference Laboratory employees are subject to the same level of investigation as VA employees who have access to VA sensitive information. The level of background investigation commensurate with the level of access needed to perform the work is: Low Risk. This requirement is applicable to all subcontractor personnel requiring the same access.
The Reference Laboratory shall bear the expense of obtaining background investigations. If the investigation is conducted by the Office of Personnel Management (OPM) through the VA, the Reference Laboratory shall reimburse the VA within 30 days.
14. VA INFORMATION SECURITY LANGUAGE
General
Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.
Access to VA Information and VA Information Systems
a. A contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement or task order.
b. All contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.
c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by executive Order 12829 to ensure that cleared US defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veteran Affairs does not have a Memorandum of Agreement with Defense Security Services (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.
d. Custom software development and outsourced operations must be located in the US to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the contractor/subcontractor must state where all non-US services are provided and detail a security plan, deemed to be acceptable to VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the US may be an evaluation factor.
e. The contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the contractor or subcontractor's employ. The Contracting Officer must also be notified immediately by the contractor or subcontractor prior to an unfriendly termination.
Custody of VA Information
a. Information made available to the contractor or subcontractor by VA for the performance or administration of the contract shall be used only for the purposes and shall not be used in any other way without the written agreement of the VA. This clause expressly limits the contractor/subcontractor's rights to use data as described in Rights of Data – General, FAR 52.227-14(d) (1).
b. VA information should not be co-mingled, if possible, with any other data on the contractor/subcontractor's information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the contractor must ensure that VA's information is returned to the VA or destroyed in accordance with VA's sanitization requirements. VA reserves the right to conduct onsite inspections of contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.
c. Prior to termination or completion of this contract, contractor/subcontractor must not destroy information received from VA, or gathered / created by the contractor in the course of performing the contract without prior written approval by the VA. Any data destruction done on behalf of VA by a contractor/subcontractor must be done in accordance with VA Directive 6300, Records and Information Management and its Handbook 6300.1, Electronic Media Sanitization.
Self-certification by the contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.
d. The contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable to FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.
e. The contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on contractor/subcontractor electronic storage media for restoration in case any electronic equipment or date used by the contractor/subcontractor needs to be restored in an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.
f. If VA determines that the contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the contractor or third party or terminate the contract for default or terminate for cause under FAR Part 12.
g. In accordance with VHA DIR 1605.05, A Business Associate Agreement is not required for this contract as it falls under the treatment exemption of the HIPAA Privacy Rule.
h. The contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.
i. The contractor/subcontractor's firewall and Web services security controls, if applicable, shall meet or exceed VA's minimum requirements. VA Configuration Guidelines are available upon request.
j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA's prior written approval. The contractor/subcontractor must refer all requests for, demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.
k. Notwithstanding the provision above, the contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism, or alcohol abuse, or infection with human immunodeficiency virus. If the contractor/subcontractor is in receipt of a court order or other requests for the above mentioned information, the contractor/subcontractor shall immediately refer such court orders or other requests to the VA Contracting Officer for response.
l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COTR.
Security Incident Investigation
a. The term "security incident" means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The contractor/subcontractor shall immediately notify the Contracting Officer and the COTR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access.
b. To the extent known by the contractor/subcontractor, the notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the contractor/subcontractor considers relevant.
c. With respect to unsecured protected health information, the business associate is deemed to have discovered a date breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach. Notifications need to be made in accordance with the executed business associate agreement.
d. In instances of theft, break-in, or other criminal activity, the contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The Contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.
Liquidated Damages for Data Breach
a. Consistent with the requirements of 38U.S.C. 5725, a contract may require access to sensitive personal information. If so, the contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the contractor/subcontractor processes or maintains under the contract.
b. The contractor/subcontractor shall provide notice to VA of a "security incident" as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non-Department entity of the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the date breach for the potential misuse of any sensitive personal information involved in the data breach. The term "data breach" means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis.
Failure to cooperate may be deemed a material breach and grounds for contract termination.
c. Each risk analysis shall address all relevant information concerning the data breach, including the following:
1. Nature of event (loss, theft, unauthorized access);
2. Description of the event, including:
a. Date of occurrence
b. Date elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code:
3. Number of individuals affected or potentially affected.
4. Names of individuals or groups affected or potentially affected;
5. Ease of logical date access to the lost, stolen, or improperly accessed data in light of the degree of protection for the data, e.g. unencrypted, plain text;
6. Amount of time the data has been out of VA control;
7. The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons);
8. Known misuses of date containing sensitive personal information, if any;
9. Assessment of the potential harm to the affected individuals;
10. Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate; and
11. Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised.
d. Based on the determinations of the independent risk analysis, the contractor shall be responsible for paying to the VA liquidated damages of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following:
1. Notification;
2. One year of credit report monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports;
3. Data breach analysis;
4. Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution;
5. One year of identity theft insurance with $20,000 coverage at $0 deductible; and
6. Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs.
Security Controls Compliance Testing
On a periodic basis, VA, including the Office of Inspector General, reserves the right to evaluate any or all of the security controls and privacy practices implemented by the contractor under the clauses contained within the contract. Within 10 working day notice, at the request of the government, the contractor must fully cooperate and assist in a government sponsored security controls assessment at each location wherein VA information is processed or stored, or information systems are developed operated, maintained, or used on behalf of VA, including those initiated by the Office of Inspector General. The government may conduct a security control assessment on shorter notice (to include unannounced assessments) as determined by VA in the event of a security incident or at any other time.
20. VA RECORDS MANAGEMENT OBLIGATIONS LANGUAGE
A. Applicability
This clause applies to all Contractors whose employees create, work with, or otherwise handle Federal records, as defined in Section B, regardless of the medium in which the record exists.
B. Definitions
“Federal record” as defined in 44 U.S.C. § 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.
The term Federal record:
1. includes VA Portland Health Care System records.
2. does not include personal materials.
3. applies to records created, received, or maintained by Contractors pursuant to their…
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