FBO_Special_Notice_Bridge_Contracts.pdf

FBO Special Notice

The Federal Retirement Thrift Investment Board (FRTIB) announces the sole source contract awards to Serco Services Inc. for the Clintwood Contact Center with a value of $36,584,720.56 and to RA Outdoors for the Frostburg/Dallas Contact Centers with a value of $115,321,161.40. These contracts were awarded with authority granted under the Federal Employees Retirement System Act of 1986, 5 U.S.C.

§ 8474. The contracts support the Agency’s critical needs by synchronizing major legacy contracts with the Recordkeeping Services Acquisition (RKSA) transition.

The Agency’s acquisition strategy to support the planned award of RKSA is to award multiple-year sole source contracts for the following requirements to ensure seamless transition to RKSA, which is expected to be complete in September of 2022.

Previous Contract Number

Contract Title Period of Performance

Service Provider

New Contract Number

Amount

TIB-2008-C-

Frostburg/Dallas Contact Centers

4/1/2019 – xx/xx/2022

RA Outdoors TIB-2019- C-0002

$115,321,161.40

TIB-2012-C-

Clintwood Contact Center

4/1/2019 – xx/xx/2022

Serco Services, Inc.

TIB-2019-

C-0001

$36,584,720.56

TIB-2007-C-

Service Bureau Expires 5/15/2019

Serco Services, Inc.

TBD

TIB-2012-C-

Operations Center Expires 9/30/2019

Serco Services, Inc.

TBD

TIB-2015-C-

Print Mail Expires 9/30/2019

Broadridge TBD

TIB-2013-C-

Technical Enterprise Support Service (TESS)

Expires 1/31/2020

SAIC TBD

The RKSA contract will replace the contracts identified above. Until it is implemented, the Agency’s focus is to stabilize and minimize any changes to its current recordkeeping environment (IT, Contact Centers, Operations Center, Form Processing, and Printing) to avoid jeopardizing the RKSA procurement and eventual transition.

https://www.fbo.gov/index?s=opportunity&mode=form&id=1dfa451e6fe2892759c8978afe79f6f2&tab=core&_cview=0