BPM054747 - NetApp - PORFP.pdf

Purchase Order Request for Proposals (PORFP) Hardware Master Contract

Revised 051623 1

Section 1 - General Information

PORFP Number:

(eMMA BPM Number)

BPM054747 – NetApp FAS2720A Hardware Support and Maintenance Renewal

PORFP Type: Fixed Price

Functional Area/s (FA) for this

PORFP:

☐ FA I – Microcomputers / PCs / Servers / Associated Peripherals ☐ FA II – Printers / Associated Peripherals ☐ FA III – Network Communication Equipment ☐ FA IV – Installation / Training Services ☒ FA V – Manufacturer’s Extended Warranty ☐ FA VI – Security / Cameras / Associated Peripherals

Manufacturer Name: NetApp Designated Small Business Reserve? (SBR):

Yes. This is a Small Business Reserve Procurement for which the award will be limited to certified small business vendors. Only businesses that meet the statutory requirements set forth in State Finance and Procurement Article, §§14-501—14-505, Annotated Code of Maryland, and that are certified by GOSBA Small Business Reserve Program are eligible for the award of a contract.

Information on eligibility for the SBR program is available on the following website:

https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx

Information on the SBR Vendor Registration processes is available on the following website: https://gomdsmallbiz.maryland.gov/Pages/SBR- Registration.aspx

PORFP Issue Date: 01/05/2026 PROPOSAL DUE DATE and TIME:

01/15/2026 at 12:00 PM

ET

Place of Performance:

Maryland Department of Housing & Community Development 7800 Harkins Road Lanham, MD 20706

Special Instructions:

LIMITED TO MASTER CONTRACTORS — ELIGIBILITY

Only Master Contractors holding an active contract under the Hardware and Associated Equipment and Services 2012 Master Contract (060B2490022), certified under the Maryland Small Business Reserve (SBR) Program, and authorized by the Manufacturer to resell and support the specified products and services are eligible to submit a Proposal. The State reserves the right to request a Letter of Authorization (LOA) from the Manufacturer or Distributor at any time to verify reseller authorization.

PROPOSAL SUBMISSION INSTRUCTIONS

Responses to this PORFP will be accepted only through the State’s eMaryland Marketplace Advantage (eMMA) e-Procurement system.

https://gomdsmallbiz.maryland.gov/Pages/sbr-program.aspx https://gomdsmallbiz.maryland.gov/Pages/SBR-Registration.aspx https://gomdsmallbiz.maryland.gov/Pages/SBR-Registration.aspx

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Instructions for submitting Proposals electronically through eMMA are available under Vendor Instructions at:

https://mdprocurement.freshdesk.com/support/solutions

QUESTIONS

Questions Due (Closing) Date and Time:

01/09/2026 at 12:00 PM ET

All questions regarding this PORFP must be submitted in writing with the subject line:

“Question for PORFP # BPM054747 – NetApp FAS2720A Hardware Support and Maintenance Renewal ”

Questions must be sent via e-mail to the Agency Point of Contact listed in Section 2 no later than the date and time specified above.

SPECIAL REQUIREMENTS

1. Scope Limitation (Support Renewal Only)

This procurement is for the renewal of existing NetApp manufacturer support and maintenance services only. No new hardware, software, installation, migration, or professional services are included.

2. Authorized Source Requirement All support and maintenance services must be Manufacturer-authorized and provided through the proposing Master Contractor, who must be an authorized reseller and support provider of the Manufacturer and hold an active contract under the Hardware and Associated Equipment and Services 2012 Master Contract.

3. Pricing Validity Pricing submitted in response to this PORFP must remain valid for at least ninety (90) calendar days after the Proposal due date.

4. MSRP Disclosure The Master Contractor must include a screenshot of the Manufacturer’s Suggested Retail Price (MSRP) with its Proposal.

5. Timely Submission Proposals must be received by the date and time specified in the solicitation. Proposals received after the due date and time will not be accepted.

6. No Proposal Submission A completed “No Proposal” form must be submitted by the Proposal due date and time if a Master Contractor elects not to submit a Proposal.

7. Funding and Quantities The Department reserves the right to purchase more or less than the specified quantities, subject to the availability of funding. Pricing for multi-year charges, if any, must be provided on a per-year basis.

8. Security and Confidentiality Contractor personnel accessing State systems or facilities shall comply with all applicable State IT security, confidentiality, and data protection requirements.

https://mdprocurement.freshdesk.com/support/solutions

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9. Calendar Days All time periods referenced in this PORFP are calendar days unless otherwise stated.

Security Requirements (if applicable):

Contractor personnel accessing State systems or facilities shall comply with all applicable State IT security and confidentiality requirements.

Invoicing Instructions:

Send invoice by e-mail to: termia.jones@maryland.gov

An invoice not satisfying the requirements of a Proper Invoice (as defined at COMAR 21.06.09.01 and .02) cannot be processed for payment. To be considered a Proper Invoice, invoices must include the following information without error:

1. Contractor name and address;

2. Remittance address;

3. Federal taxpayer identification (FEIN) number or Social Security

Number, as appropriate;

4. Invoice period (the time period during which services were performed);

5. Invoice date;

6. Invoice number;

7. State-assigned Contract number;

8. State-assigned (Blanket) Purchase Order number(s);

9. Goods or services provided;

10. Amount due; and

11. Any additional documentation required by regulation or the

Contract.

For items of work for which there is one-time pricing, those items shall be billed within 30 days of acceptance.

For items of work for which there is annual pricing, items shall be billed annually. The first year’s invoice shall be billed within 30 days of contract start. Each additional year shall be billed on the anniversary of the first year’s invoice.

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Section 2 - Agency Point of Contact (POC) Information

Agency / Division Name: Office of Procurement

Agency POC Name: Amanda Sadler Agency POC Phone Number: 301.429.7780

Agency POC E-mail Address: amanda.sadler@maryland.gov Agency POC Fax: N/A

Agency POC Mailing Address:

Maryland Department of Housing and Community Development 7800 Harkins Road Lanham, MD 20706

Section 3 - Delivery Address / Work Site POC Information (if different from above)

Agency On-site Contact Name: Termia Jones Agency On-site Phone Number: 301.429.7677

Agency On-site E-mail Address: termia.jones@maryland.gov Agency On-site

Fax: N/A

Agency On-site Address:

Maryland Department of Housing and Community Development 7800 Harkins Road

Section 4 – Scope of Work

FA I – Microcomputers, PCs, Servers, and Associated Peripherals

*Business Need / Required Functionality

Product Name Product Description Model # Qty Due Date mm/dd/yyyy

Not applicable — this procurement is limited to FA V only.

FA II - Printers and Associated Peripherals

Business Need / Required

Product Name Product Description Model # Qty

Due Date

Not applicable — this procurement is limited to FA V only.

FA III - Network Communication Equipment

Not applicable — this procurement is limited to FA V only.

mailto:amanda.sadler@maryland.gov mailto:termia.jones@maryland.gov

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FA IV – Installation and Training Services

Installation / Training Services

Deliverables Start Date

End Date mm/dd/yyyy

Not applicable — this procurement is limited to FA V only.

FA V - Manufacturer's Extended Warranty

Warranty Requirements

Deliverables Start Date

End Date mm/dd/yyyy

NetApp manufacturer support renewal for two (2) NetApp FAS2720A HA Controllers, including:

• 4-hour Parts Replacement Service (CS-

4HR-REPLACEMENT)

• SupportEdge Advisor Service (CS-G1-SE-

ADVISOR)

Serial Numbers: 952248001114, 952249002310 Service Location: 7800 Harkins Road, End of Support Life: 09/30/2029

Manufacturer-authorized hardware support, parts replacement as applicable, access to NetApp advisory support services, and continuous coverage for the contract term.

02/01/2026 01/31/2027

FA VI – Security, Cameras and Associated Peripherals

Not applicable — this procurement is limited to FA V only.

Section 5 – Evaluation Criteria – Technical Proposal

Evaluation Criteria

1. Compliance with NetApp support requirements and scope

2. Vendor authorization and experience supporting NetApp FAS systems

3. Service responsiveness and continuity

4. Price

Basis for Award Recommendation

The agency Point of Contact listed in Section 2 will recommend the award to a responsive and responsible Master Contractor that provides the most advantageous offer considering the price and evaluation factors above. The agency Point of Contact will initiate and deliver a PO to the selected Master Contractor.

All awards from this PORFP shall comply with the requirements of COMAR 21.05.13.06.

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NO PROPOSAL NOTICE/VENDOR FEEDBACK FORM

To help us improve the quality of State solicitations and to make our procurement process more responsive and business-friendly, please provide comments and suggestions regarding this solicitation. Please return your comments with your response. If you have chosen not to respond to this solicitation, please e-mail or fax this completed form to the attention of the Agency Point of Contact listed in Section 2.

Title: Hardware Solicitation No: 060B2490022

PORFP:

1. If you have chosen not to respond to this solicitation, please indicate the reason(s) below:

� Other commitments preclude our participation at this time.

� The subject of the solicitation is not something we ordinarily provide.

� We are inexperienced in the work/commodities required.

� Specifications are unclear, too restrictive, etc. (Explain in REMARKS section)

� The scope of work is beyond our present capacity.

� Doing business with the State is simply too complicated. (Explain in REMARKS section)

� We cannot be competitive. (Explain in REMARKS section)

� Time allotted for completion of the Proposal is insufficient.

� Prior State of Maryland contract experience was unprofitable or otherwise unsatisfactory.

(Explain in REMARKS section)

� Other: _________________________________________________________

2. If you have submitted a response to this solicitation, but wish to offer suggestions or express concerns, please use the REMARKS section below.

REMARKS: _________________________________________________________________

Offeror Name: ________________________________ Date: _______________________

Contact Person: _______________________________ Phone (___) ______ - ___________

Address: _________________________________________________________________

E-mail Address: ____________________________________________________________