BPE RFI.pdf

United States Postal Service Office of Inspector General

Mission Support Component

Request for Information

Business Process Engineer

UDisclaimer

This is a Request for Information (RFI) and planning ONLY and does not constitute a solicitation. A response to this RFI is necessary to assist the U.S. Postal Service Office of Inspector General (USPS OIG) in determining the potential levels of interest, adequate competition, and technical capability for a potential, but not certain, future solicitation. The OIG may issue a future request for quote (RFQ) only to those

Suppliers that respond to this RFI. Companies not responding to the RFI may be precluded from participating in any future competitions related to this requirement. Additionally, the USPS OIG reserves the right to conduct a limited competition based on the responses received from this RFI, and merely responding will not guarantee an invitation to participate in the potential future RFP. The Government is not responsible for any cost incurred by industry in furnishing this information.

UOrganizational Background

The OIG is an independent federal law enforcement agency within the U.S. Postal Service (USPS). Its mission is to:

• conduct and supervise objective and independent audits, reviews, and investigations relating to

Postal Service programs and operations,

• promote economy, efficiency, and effectiveness within the Postal Service, and

• inform the Postal Service Governors, Postal Service management, and Congress of problems, deficiencies, and corresponding corrective actions.

UProject Background

The Mission Support component of the OIG provides comprehensive administrative support for the USPS

OIG across several product lines/directorates inclusive of budget and accounting services, contracting, facilities and security services, human resources as well as training and talent development. The component provides solutions for our internal customers that satisfy the business and process requirements of the agency. For this effort, Mission Support is seeking a qualified business process engineer to analyze, redesign, and optimize USPS OIG HR related workflows in preparation for transition to Workday Core

Human Capital Management system (HCM). The workflows that will be intertwined with the HCM do not solely lie within the human resource directorate but are touched by the various directorates within Mission

Support. As part of the process to ensure we capture all relevant processes and identify efficiencies from a system administrator perspective, maintaining a customer centric posture is equally as important to ensure ease of use for front end users. Candidates must have verifiable experience working with Workday Core

HCM as a product, including configuration, implementation, or support of its core modules.

UPurpose and Objective

The purpose of this RFI is to perform market research and obtain information on market capabilities able to meet USPS OIG potential requirement for a business process engineer to assist with mapping relevant

HR processes across multiple work disciplines in preparation for the agency’s transition to Workday Core

HCM.

Questions

1. Please provide a brief description of your company; business size (revenue, employees, and customers, if applicable) and points of contact; including name, address, phone number, website address, and e-mail address.

2. Describe your methodology for mapping as-is and to-be HR processes. How do you identify bottlenecks and redundant steps within multi-directorate workflows?

3. Detail your experience mapping HR workflows for organizations of our size. Can you provide 2-3 case studies of similar scale where you mapped complex HR workflows (e.g., onboarding, performance management, offboarding, training, etc.)?

4. Please provide details of relevant projects, roles, and outcomes working with Workday Core HCM.

5. What is your typical timeline for conducting a comprehensive HR workflow analysis from discovery to final sign-off?

6. Beyond documenting the current state, how do you deliver actionable recommendations for process automation and efficiency?

7. Please provide an estimated cost range or your standard pricing model.

8. Please list any other information that would be helpful for USPS OIG to provide for future quote solicitation.

9. Other information you believe would clarify your organization’s capabilities and issues that should be considered.

SSubmission Instructions

• Responses to this RFI are not to exceed 5 pages in length on 8.5 x 11-inch paper with one-inch margins and font no smaller than 10-point Times New Roman. The Government requests that respondents deliver responses electronically via e-mail in Microsoft Word or PDF format with proper data markings for unclassified and proprietary information. DO NOT submit classified material. Point-of-contact information must include name, position, phone number, and email address. All information submitted will be adequately safeguarded from unauthorized disclosure.

• All submissions must be clearly marked with the following caption: For Official Use Only, Releasable to Government Agencies for Evaluation Purposes Only. Responses that fail to comply with the above instructions or present ideas not pertinent to subject, may not be reviewed. All information received in response to this Notice that is marked proprietary will be handled accordingly.

• Information submitted in response to this Notice is submitted at no cost to the Government and will not be returned. The Government is under no obligation to provide responses or comments to information received from interested persons but may request additional information following review.

UQuestions and Answers

Questions must be submitted in writing to the Contracting Officer Farzad Afrasiabi via email at fafrasiabi@uspsoig.gov. Questions submitted prior to July 28, 2026, will be considered. Answers will be published as an amendment to this RFI.

UDue Date

Responses must be submitted via email to the Contracting Officer at fafrasiabi@uspsoig.gov no later than

July 31, 2026, at 3PM EST.

PRIVACY ACT STATEMENT

To the extent that the information you provide is about an individual, the Privacy Act will apply.

Collection of that information is authorized by 39 USC § 401. As a routine use, the information may be disclosed to an appropriate government agency, domestic or foreign, for law enforcement purposes; where pertinent, in a legal proceeding to which the USPS is a party or has an interest; to a government agency in order to obtain information relevant to a USPS decision concerning employment, security clearances, contracts, licenses, grants, permits, or other benefits; to a government agency upon its request when relevant to its decision concerning employment, security clearances, security, or suitability investigations, contracts, licenses, grants, or other benefits; to a congressional office at your request; to an expert, consultant, or other person under contract with the

USPS to fulfill an agency function; to the Federal Records Center for storage; to the Office of

Management and Budget for review of private relief legislation; to an independent certified public accountant during an official audit of USPS finances; to an investigator, administrative judge or complaints examiner appointed by the Equal Employment Opportunity Commission for investigation of a formal EEO complaint under 29 CFR 1614; to the Merit Systems Protection Board or Office of

Special Counsel for proceedings or investigations involving personnel practices and other matters within their jurisdiction; to a labor organization as required by the National Labor Relations Act; to a federal, state or local agency, financial institution or other appropriate entity for the purpose of verifying an individual's or entity's eligibility or suitability for engaging in a transaction. In addition, the following disclosures may be made to any person: a solicitation mailing list when a purchase is highly competitive and competitions will not be harmed by release, or to provide an opportunity for potential subcontractors seeking business; a list of lessors of real or personal property to the Postal Service; a list of entities with whom the Postal Service transacts for goods or services, interests in real property, construction, financial instruments, or intellectual property; and the identity of the successful offeror.

Completion of this form is voluntary; however, if this information is not provided, we will be unable to process your request.

mailto:fafrasiabi@uspsoig.gov