PA046-21 Page 1

July 15, 2026

INVITATION TO BID

BL107-26

The Gwinnett County Board of Commissioners is soliciting competitive sealed bids from qualified service providers for Provision of Meter Reading Services on a Multi-Year Contract for the Department of Water Resources.

Bids should be typed or submitted in ink and returned in a sealed container marked on the outside with the BL# and Company Name. Bids will be received until 2:50 P.M., July 31, 2026 at the Gwinnett County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. Any bid received after this date and time will not be accepted. Bids will be publicly opened and read at 3:00 P.M. local time. The bid opening will be virtual ONLY. To access the Microsoft Teams bid opening virtually, visit the following link:

BL107-26 Bid Opening or dial 1-323-676-6170 and enter Conference ID 992 766 908#. Apparent bid results will be available the following business day at GwinnettCounty.com.

Questions should be directed to Jenny Coleman at Jenny.Coleman@GwinnettCounty.com or calling 770-822- 8734 no later than 3:00 P.M., July 23, 2026. Bids are legal and binding upon the vendor when submitted.

All service providers must submit a bid bond, certified check, or cashier’s check in the amount of five percent (5%) of the total bid for all five (5) years. Failure to submit a bid bond with the proper rating will result in the bid being deemed non-responsive. Successful service provider will be required to meet insurance requirements, submit a one hundred percent (100%) performance bond and a one hundred percent (100%) payment bond.

Insurance and Bonding Company should be licensed to do business by the Georgia Secretary of State, authorized to do business in Georgia by The Georgia Insurance Department, listed in the Department of Treasury's Publication of Companies holding Certificates of Authority as Acceptable Surety on Federal Bonds and as acceptable reinsuring companies. The bid bond, payment bond, and performance bond must have an A.M. Best rating of A-8 or higher.

Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or activities. Any requests for reasonable accommodations required by individuals to fully participate in any open meeting, program or activity of Gwinnett County Government should be directed to the ADA Coordinator at the Gwinnett County Justice and Administration Center, 770-822-8165.

The written bid documents supersede any verbal or written prior communications between the parties.

Award will be made to the service provider submitting the lowest responsive and responsible bid. Gwinnett County reserves the right to reject any or all bids, to waive technicalities, and to make an award deemed in its best interest. Bids may be split or awarded in entirety. Gwinnett County reserves the option to negotiate terms, conditions, and pricing with the lowest responsive, responsible bidder(s) at its discretion.

We look forward to your bid and appreciate your interest in Gwinnett County.

Jenny Coleman Purchasing Associate II

The following pages should be returned with your bid: Bid Schedule, Pages 13-14 References, Page 15 Sub-Contractors List, Page 16 Bid Bond, Pages 22-23 E-Verify Form, Page 39 Code of Ethics, Page 40 https://teams.microsoft.com/meet/27817226782175?p=SH4rbKdjh9QzsMSRQG mailto:Jenny.Coleman@GwinnettCounty.com

BL107-26 Page 2

GENERAL REQUIREMENTS

Qualifications and Experience of Staff The service provider will be required to provide a combined minimum of 65-meter readers and field service order technicians, along with supervisory personnel, or subcontractors, for the efficient operation of the services hereunder. The service provider represents that all its employees, agents, subcontractors and suppliers who perform services under this contract shall be qualified and competent to perform such services. Any person(s) employed by the service provider in connection with such operation will be on the service provider’s payroll and will be deemed employees of the service provider for all purposes including taxes and insurance. Any subcontractor not listed in the original bid must be preapproved by Gwinnett County Department of Water Resources (DWR) prior to their use. DWR shall not be responsible for any increase in price associated with the use of a new subcontractor proposed for use after award of the contract. The service provider’s employees and subcontractors will comply with all rules promulgated by the County for the safe and orderly conduct of the activities carried out within the County.

Upon request, the service provider will provide detailed information that clearly demonstrates an employee’s qualifications and their abilities to fulfill the requirements for this project.

Certifications According to the current State law and County ordinances, meter reading personnel are not required to be certified.

However, the service provider will be responsible for adhering to applicable State and local law and any subsequent changes/amendments thereto during the contract period, as exercised.

Respondent Identification/Profile Give the full legal name of the service provider, the service provider's principal business office and its satellite offices, if any; and indicate the location(s) from which these services for the Department would be staged. Service provider is responsible for providing their own office facilities. Provide the location of the service provider and the driving distance to the Department of Water Resources–Central Facility located at 684 Winder Highway, Lawrenceville 30045. Service provider(s) should provide the following information upon request; information on the service provider's history, business activities, size, employees, officers, affiliates, subsidiaries, ownership and other corporate data. Project teams are acceptable, provided that overall project accountability is with the lead service provider. If an association with other service provider(s) is proposed, describe the working relationship, identify specific areas of responsibility of each service provider, and identify the lead service provider that will have overall project accountability, as well as any specific past experiences with said service provider(s) and the working relationship. NOTE: Bid must be submitted by lead service provider, and subcontractors should be listed on the enclosed “List of Subcontractors” form. Contract shall be carried out by the lead service provider who submits the bid. The lead service provider shall be solely responsible for the execution and quality of the work performed. The Department shall have no contractual obligations to or with the sub-contractors.

References All bidding service providers are required to submit a minimum of three (3) references of projects similar in size, scope and nature to that of this project. Each reference should include the project name, location, description (size and characteristics), date of completion, contract amount, and contact information. Indicate the extent of the service provider’s role, whether as lead, subcontractor, or partner. All information supplied should be correct, current, and easily verifiable. Failure to provide adequate information may result in bid being deemed non-responsive. References presented should clearly demonstrate the service provider’s ability to accomplish DWR’s key objectives. Similar projects are projects that require the same level of service, or greater, at the same order of magnitude, or greater, as will be required for this project. The experience must be that of the service provider listed in the bid and not that of a parent or related company or the experience of an individual(s). The service provider should have been in business for a minimum of five (5) years. Of relevance would be experience of the service provider in providing water meter reading services for State, County and Municipal governments or Water Utilities.

If the service provider submits references and project experience provided by subcontractor(s), they must be the subcontractor(s) for this project in a role relevant to the experience listed, or the associated reference will not be considered valid. Experience will be a determinant in establishing the responsibility of the service provider. If needed, additional references may be requested. References obtained by the County outside of what is submitted by the service provider may be taken into consideration.

BL107-26 Page 3 Section One:

STATEMENT OF WORK

I. SCOPE

The service provider shall provide daily water meter readings and completion of field service orders for the Gwinnett County Department of Water Resources (DWR). DWR has approximately 294,000 water meters that must be read each month (currently ranging from approximately 13,000 to 18,000 per workday). In addition, field service orders are assigned on an as-needed basis to address other needs beyond meter reads. During 2025, DWR assigned an average of 7,700 service orders per month to the service provider, but this number varies month to month. It shall be the responsibility of the service provider to supply a combined minimum of 65-meter readers and field service order technicians to successfully read all meters and perform all service orders within the timeframe set forth in this contract.

The quantities listed in the Bid Schedule are approximated and are for the sole purpose of assuring uniformity between service providers. Payment shall be for the actual quantities assigned and successfully completed.

II. PERFORMANCE SPECIFICATIONS

Meter Reading Volume:

Service provider will be required to complete approximately 13,000 to 18,000 meter reads per day, as assigned by DWR. Additional work assigned in the form of service orders shall not be considered valid reason for failure to complete the meter reading volumes set out herein.

Meter-reading routes will be standard routes defined by DWR and must be strictly adhered to.

Number of accounts per route may be adjusted upon thirty (30) days written notice by DWR. The service provider may request adjustment of routes by written notice to the DWR representative. However, final determination of any adjustment will be made by DWR. Based on conservative growth estimates, an average of 5,000 new meters may be added to the system each year. It is the service provider’s responsibility to account for additional staffing level requirements based on the addition of new meters.

Approximately 85% of the meters in the system are designated as residential and it is estimated that the ratio of walking routes to driving routes for these residential meters is 50/50. The remaining meters are associated to commercial and multi-family accounts, which are sized 3/4" to 10". Approximately 650 of these commercial meter locations are contained in vaults or pits and are expected to require special handling and/or entry by 2-person teams. All new 2" and smaller meters are installed into regular meter boxes.

All meter readings are completed using the Smart Phone Meter Reading (SPMR) system using Android smart phones. The Android phones are to be provided by the service provider. All service orders (transfer, move-out, move-in, lock-offs and reconnects) will be assigned to the service provider, and completed through, a custom DWR web application on cell phones (smart phones). Cell phones for all field staff are to be provided by the awarded service provider at their own expense and must be compatible with both cell phone applications.

III. WORK SCHEDULE

Completed routes should be uploaded on the same day of completion, no later than 6:00 PM. Files uploaded after 6:00PM will be considered submitted on the next business day.

The following holidays will be observed by DWR, unless otherwise notified. If the service provider desires to perform field activities on the following holidays, they must acquire DWR approval and minimize impacts to County staff and residents.

BL107-26

• New Year’s Day

• Martin Luther King Jr., Day

• Presidents' Day

• Memorial Day

• Juneteenth

• Independence Day

• Labor Day

• Veterans' Day

• Thanksgiving Day

• Day After Thanksgiving

• Christmas Eve

• Christmas Day

IV. QUALITY ASSURANCE

Meter reads must be accurate, with an error level of no greater than 1 error per 1,000 readings. On a monthly basis, a penalty of $5.00 may be assessed for each reading error in excess of 1 per 1,000 reads. Errors are defined as misreads found by field audit, re-reads requested by billing, customer requested rechecks which, after investigation, confirm a reading error, or meters that were unread without an associated skip code.

Example: 294,000 Meter Reads per Month 350 Read errors during the month -294 Allowable error rate (1 per 1,000) 56 Errors (penalty to be assessed)

$5.00 Penalty per read error $280.00 Penalty to be subtracted from invoice

Meter reading errors for the vaulted meters will be allowed for 1 out of each 1,000 accounts. Errors are defined as misreads found by field audit, re-reads requested by billing, or customer requested rechecks which, after investigation, confirm a reading error. A penalty of $10.00 will be assessed for each vaulted meter reading error in excess of 1 per 1,000.

V. PERFORMANCE OF SERVICES

Startup of contract and new service areas:

The service provider should be fully operational and familiar with all routes and County operating procedures on the first day that the contract is in effect, except for special requests that are mutually agreed to between the service provider and the County. The successful service provider will be required to work with DWR staff to coordinate the workflow during any transition phase to ensure that there is not an interruption in services. Services for this contract are anticipated to begin January 01, 2027 or upon award.

As development continues, DWR will add meter reading service areas and either adjust or add routes. Service provider to be given no more than thirty (30) calendar days to familiarize itself with new service areas added during the contract period.

Schedule:

DWR will provide a meter reading schedule consisting of approximately 20 readings per day per month. Three days are allowed to complete each of the 20 portions. Service provider shall comply with this schedule to maintain the

County's billing cycle. Gwinnett County operates on a daily billing cycle consisting of one portion per day. Each of the portions must be completed on the scheduled day, and all portions must be completed during the month.

Failure by the service provider to complete all scheduled meter readings and required re-reads within the allotted time will result in a charge back to the service provider in the amount of $1,000.00 for each additional business day required to complete the meter reading portion.

Completed Routes:

Time is of the essence in relation to the work to be performed. All meter reads are to be completed on the day scheduled. Weather conditions must not prevent the accomplishment of services under this contract unless otherwise agreed to by an authorized representative of DWR. A waiver of penalties for a weather delay in one instance shall not be construed to mean that future waivers will be granted.

Incomplete Routes:

Individual accounts within routes, full routes, or partial routes that are returned to DWR as “no read” will be reviewed daily. If upon further investigation it is determined that a reading should have been obtained under contract provisions and could have been obtained by the service provider through a reasonable level of effort, a penalty of $5.00 per account not read may be assessed. DWR may consider requests for a waiver of such penalty if service provider demonstrates that the missed reads were due to circumstances which could not be reasonably overcome, and were beyond the control of the service provider, such as deliberate interference by the property owner or failure of the County software. Mechanical failure of service provider’s vehicles or equipment shall not be sufficient reason to wave associated penalties.

If the service provider finds meter routes can be changed to increase productivity, the service provider should notify the DWR representative in writing and request changes accordingly.

Meter Conditions:

Any physical condition of meter boxes which pose an impediment to readers or citizens must be entered in the hand-held processors by readers when observed. This shall include codes to create work orders to correct broken or obscured meter glass, box, etc. and any note of special interest must be entered such as illegal hookups (straight pipes). Special Notification to the authorized DWR representative is required when the meter reader observes a public safety problem.

Meter/Meter Box Maintenance:

The service provider will be responsible for the routine cleaning of meters and ensure that accessibility to meters is not hampered by grass, sand, dirt, mud or debris of any kind. It is unacceptable for meter lids to be left off meter boxes after reading. The service provider is to note any meter needing a replacement for a missing or broken lid, and a service order will be issued for the service provider to replace it. Lids will be provided by DWR, and broken lids are to be returned to DWR. No service orders for repairs to meters or meter boxes will be issued to the service provider.

The service provider will be responsible for placing pre-printed door notices, provided by DWR, informing the customer of problems and conditions such as possible leaks and high consumption when such conditions are identified.

Transfer Orders:

The service provider will be responsible for obtaining a final meter read for customers that are moving out, and to obtain an initial reading for customers that are moving in. Two work orders will be issued and completed as one complete work order. Transfer orders must be completed no later than three business days after issuance or incur a $20.00 penalty.

Move Out Orders:

The service provider will be responsible for obtaining a final meter reading for customers that are moving out with no new customer signing up for service at that time. A final meter reading will be taken, and the water meter will be locked off using a DWR supplied device. Three pictures shall be taken of the meter when the move out order is completed. One should show the reading on the meter, the second should show the meter serial number, and the third should show the lock-off device on the curb stop. Move Out orders must be completed no later than three days after issuance or incur a $20.00 penalty.

Move In Application Orders:

The service provider will be responsible for obtaining an initial meter reading, unlocking and restoring water services for customers that are moving in. If the customer is not present and there is evidence of a leak or constant flow upon restoring service, water service should be stopped but not locked and a door hanger should be placed to inform the customer of the situation. If a lock-off device is not on the curb stop when the move in order is completed, three pictures must be taken to document this. One should show the meter reading taken, the second should show the serial number of the meter, and the third should show the curb stop. Move In orders must be completed on the same day of issuance or incur a $100.00 penalty.

Lock-off Orders:

The service provider will be responsible for obtaining a meter reading for customers that are past due on their account. A meter reading will be taken, and the water meter will be locked off using a DWR supplied device. Three pictures shall be taken of the meter when the lock-off order is completed; one showing the reading on the meter, the second showing the meter serial number, and the third should show the lock-off device on the curb stop. Lock-off orders must be completed no later than three days after issuance or incur a $20.00 penalty.

Reconnect Orders:

The service provider will be responsible for obtaining a meter reading for customers that were locked off. A meter reading will be taken, and the water meter will be unlocked, and the water service restored. If the customer is not present and there is evidence of a leak or constant flow upon restoring service, water service should be stopped but not locked and a door hanger should be placed to inform the customer of the situation. The service provider will be responsible for identifying and reporting evidence of tampering or water theft. If a lock-off device is not on the curb stop when the reconnection order is completed, three pictures must be taken to document this. One should show the meter reading taken, the second should show the serial number of the meter, and the third should show the curb stop. Reconnect orders must be completed on the same day of issuance or incur a $100.00 penalty.

Meter Location GPS Service:

The service provider will be responsible for collecting mapping grade (sub-meter accuracy) GPS (Global Positioning System) coordinates for meters within the identified area of assignment. Unit pricing should include equipment, labor, and material to collect sub-meter accuracy GPS (X, Y) coordinates for each meter assigned and collected.

Quality Standards:

Meter reading errors for the service orders (Move In, Move-Out, Transfer, Reconnect and Lock-off) will be allowed for 1 out of each 1,000 orders. Errors are defined by each work order issued wherein a customer requests a re-read and after investigation, a reading error is confirmed. A penalty of $20.00 will be assessed for each reading error in excess of 1 per 1,000 Move In, Move-Out, Transfer, Reconnect and Lock-off Orders issued. Error rates are calculated based on the calendar month in which the service request was issued.

Timeliness Standards:

DWR will issue the Move In Application, Move Out, Transfer, Lock-off and Reconnect orders no later than 8:00am each day. Same day reconnects and same day move-ins will be issued throughout the day. The service provider shall work the orders received until 4:00pm, after that time these orders will be issued to GCDWR staff.

VI. REPORTING REQUIREMENTS

The service provider is responsible for submitting to the County, on a daily basis, pictures taken of meters, full reports with meter codes, and any incidents that may relate to the meter reading performance and the distribution system. The format of reports, and the reporting process used, must be approved by the County. Appropriate and accurate use of meter reader entered codes is critical to the County's utility billing operation and is a required part of the meter reading function. Inaccurate codes entered by the meter reader which result in estimated customer utility bills may be charged back to the service provider, at the rate of $5.00 per inaccurately entered code.

VII. PERFORMANCE INCENTIVES

The County intends to provide incentive to the service provider for assistance in resolving meter conditions which result in under-billing of utility charges to consumers. Specifically, the County will pay $25.00 to the Contractor for each inoperative meter (missing registers or stuck meters) identified by the service provider and verified by DWR, which has not been previously identified as inoperative by either party, and which is not inoperative due to abuse or damage. Furthermore, the County will pay $25.00 to the service provider for each meter connection reported by the service provider to the County, which has not been previously identified, and has not been billed or obtained a meter reading within the previous six (6) months.

Gwinnett County will consider other instances in which incentive pay may be offered to the service provider, provided a savings to the County has been proven.

At DWR’s request, the service provider will schedule meetings to provide input and recommendations related to the performance of the contract, any deviations from schedule or performance, and potential improvements in the following areas: meter reading technology, meter reader productivity, lost/found meters, meter reading error reduction initiatives, potential opportunities to enhance County revenues or reduce County expenditures, and any other potential proposed improvements that the meter reading service provider would like to discuss.

Section Two:

SERVICE PROVIDER RESPONSIBILITIES

I. EMPLOYEES

The service provider will provide an adequate staffing level as set out in Section One to successfully perform the work described herein.

If the service provider plans to use subcontractor(s), the name(s) should be provided in the bid document with a percentage of how much work will be done by the subcontractor(s) (see attached list below). The successful service provider will be responsible for entering into a contract with the County and will be responsible for completion of the services as specified. Failure of any subcontractor to perform will not relieve the service provider from accountability to the contract.

If the County objects to the continued use of any of the service provider’s employees or subcontractors at any level, the service provider will be notified in writing, stating the reason for its objection. The successful service provider will immediately remove such employee from activities related to this contract until such issues are resolved to DWR’s satisfaction.

II. TRAINING

DWR will provide one 8-hour session of initial training for up to 65 people to outline the use of the Smart Phone Meter Reading (SPMR) and Field Force system application. This will include an overview of DWR service territory for service provider selected personnel prior to the start of the contract. This session will be cooperatively scheduled between DWR and the service provider. Service provider shall be responsible for ensuring the attendance of the session by their staff, and for any future educational needs of new staff.

III. SUPERVISION

The service provider is an independent contractor and will be solely responsible for full time supervision of all personnel. Responsibilities include, but are not limited to, arranging work assignments; follow-up monitoring of meter readers in the field; scheduling; and monitoring reader activity from reports and follow-up. Problems encountered in the field which could result in schedule delays must be coordinated through the authorized DWR Representative.

IV. EMPLOYEE IDENTIFICATION

Personnel assigned will be required to wear a service provider provided uniform and picture identification badge.

The design of the uniform is subject to approval of the DWR. The badge shall have a photograph of the service provider’s employee. Identification badges must always be worn and visible in the field.

When an employee is terminated, the identification badge must be returned to the service provider immediately.

Service provider must be able to demonstrate that these processes and policies are in effect to the satisfaction of

DWR.

Failure to wear appropriate uniform and ID may result in a $25.00/day/employee penalty.

Cleaning of the uniforms will be the responsibility of the service provider. Service provider’s employees must maintain a neat and clean appearance while providing meter reading services. Appropriate personnel safety equipment is required and should be provided by the service provider for all field personnel.

V. DRIVING REQUIREMENTS

Service provider must ensure that all employees required to drive during the performance of this contract, will maintain a valid State of Georgia driver's license. Employees without a valid Georgia driver's license are prohibited from driving a vehicle during performance of this contract.

VI. CUSTOMER SERVICE

The service provider is responsible for ensuring that its employees conduct themselves in a courteous and professional manner when dealing with all customers of DWR. The service provider shall ensure that DWR customers and their property are always treated with respect.

VII. TRANSPORTATION

The service provider will be responsible for all transportation needs necessary to complete the work. Service provider owned/provided vehicles are required. Compliance with all insurance requirements, per this bid invitation, will be verified through submittal of the Certificate of Insurance provided by the service provider. All vehicles must be maintained to provide a clean appearance, and operate without offensive exhaust emissions, noise pollution, or vehicle leakage. Safety equipment appropriate for the work being undertaken, such as placards (Caution-Frequent Stops), and four-way flashers must be provided by the service provider for each vehicle used for reading purposes.

All vehicle and equipment related charges shall be incorporated into the per meter read cost, as quoted.

The service provider must furnish vehicle identification for each vehicle used to perform services under this contract clearly indicating its use in meter reading services. It should include the company name and logo. Signage to be provided by service provider at their own expense and must be approved by DWR. Replacements for damaged vehicles can be used without signage at the discretion of DWR.

VIII. MATERIALS AND SUPPLIES

The service provider must furnish all hand-tools, materials, and supplies necessary to provide services including, but not limited to meter keys, pliers, vault keys, reading tubes and hand pumps.

The County will provide locking devices for accounts identified to be locked off or services to be discontinued and meter box lids for replacing damaged or missing lids.

The service provider shall be responsible for providing and maintaining all field crews with cellular devices compatible with the web-application used for receiving and processing service requests.

IX. METER READING DEVICES

Android smart phones to be used for meter reading and work orders shall be provided by the service provider.

Android smart phones must be compatible with the SPMR and Field Force cell phone applications.

X. SAFETY STANDARDS

The service provider and their employees shall comply with all OSHA safety standards to include, but not limited to, regulations for confined space entry, particularly as it related to large meter vaults.

It is the service provider's responsibility for the prevention of accidents regarding persons engaged in contract-related work, or persons in the vicinity of the work site. Service provider shall establish and implement safety measures, policies and standards conforming to those required or recommended by governmental or quasi-governmental authorities having jurisdiction.

XI. LICENSES AND PERMITS

The service provider shall, at its own expense, obtain all necessary licenses and permits pertaining to the contract and comply with all statutes, ordinances, rules, regulations and orders of any governmental or quasi-governmental authority having jurisdiction over the contract or the performance thereof, including, but not limited to, those relating to safety issues, employment issues, and vehicle operation. Service provider shall promptly correct any violations of such statutes, ordinances, rules, regulations, orders committed by service provider, its agents, servants and employees; and service provider shall receive and respond to, and shall defend, indemnify and save harmless the County, as well as anyone to whom the County is obligated, and their agents, and employees from and against any loss, liability, or expense arising from, any such violations and any citations, assessments, fines, or penalties resulting thereof

XII. COMMUNICATION

At all times, service provider shall maintain effective and clear lines of communication with the DWR representative through a designated contact and/or backup and shall provide and maintain a current list of contact names, phone numbers and email addresses to ensure that immediate contact can be established if needed.

Section Three:

SPECIAL TERMS AND CONDITIONS

I. CONTRACT TERMINATION

Upon termination of this contract, the service provider agrees to return to DWR all copies, whether physical or electronic, of customer-related information in its possession or control either directly or via sub-contractors at any level. The provisions of this paragraph shall survive termination of this agreement and remain in full force and effect.

Upon termination of this contract, the service provider agrees to collect and remove any identification, signage, labeling, etc. which would present the appearance of performing official County business.

II. INFORMATION DISCLOSURE

The service provider and/or service provider’s employees shall not, without the prior written consent of DWR, disclose to any person not directly involved with the execution of the contract, any information regarding the customers of DWR acquired by the service provider while providing services. The service provider shall not deal with, or make use of, any such information except during and for the purpose of providing services under this contract. Service provider shall be responsible for enforcing this paragraph throughout their organization including subcontractors at any level.

III. UPON NOTICE OF AWARD

The successful service provider is required within ten (10) days of the Notice of Award to provide the following:

a. Certificate of Insurance as specified in the bid document.

b. Two (2) properly executed contract documents.

c. Payment and Performance Bonds

IV. INSURANCE AND PAYMENT AND PERFORMANCE BONDS

Prior to execution of the contract, and always that this contract is in force, the service provider shall obtain, maintain, and furnish to the County Certificates of Insurance, and Payment and Performance Bonds from licensed companies licensed to do business in the State of Georgia and acceptable to the County, per the attached requirements. The awarded service provider will need to provide 100% payment and performance bonds either annually for five years or for the full term of the five-year contract. The contract value will be based on the unit prices provided in the bid schedule either annually or for the full term.

V. PERSONAL OR REAL PROPERTY DAMAGE

The service provider shall be responsible for repairing or reimbursing the County for any repairs required from damage made to personal or real property of DWR customers, which was caused during performance of the contract by the service provider's employee(s). If repairs are provided by Gwinnett County, the total bill will be invoiced to the service provider for reimbursement.

VI. CONTRACT AWARD

Gwinnett County reserves the right to request additional information from service providers to determine responsiveness/responsibility prior to award. Additionally, Gwinnett County may conduct a pre-award meeting with the apparent low responsive/responsible service provider, if needed.

The service provider, upon request, should also submit a transition plan to ensure the continuity of service during the transition phase between existing service provider and the initiation of services under this contract. Aspects to be covered should include but not necessarily be limited to, the provision of uninterrupted meter reading, data transfer and integrity, processing of service orders, and maintaining the quality of service provided to the customers.

BL107-26 FAILURE TO RETURN THIS PAGE AS PART OF YOUR BID MAY RESULT IN REJECTION OF BID

BID SCHEDULE

Item # Description Year One Estimated Quantity

Year One Unit Price

Year One Total

Year Two Estimated Quantity

Year Two Unit Price

Year Two Total

Year Three Estimated Quantity

Year Three Unit Price

Year Three Total

Year Four Estimated Quantity

Year Four Unit Price

Year Four Total

Year Five Estimated Quantity

Year Five Unit Price

Year Five Total

Meter Reading Services per Meter Read, Complete Outsourced Cycles, per Specifications

3,550,000 $ $ 3,610,000 $ $ 3,670,000 $ $ 3,730,000 $ $ 3,790,000 $ $

Vaulted Meter Reading Services with Entry Required per Meter Read, per Specifications

800 $ $ 800 $ $ 800 $ $ 800 $ $ 800 $ $

Vaulted Meter Reading Services, No Entry Required per Meter Read, per Specifications

7,000 $ $ 7,000 $ $ 7,000 $ $ 7,000 $ $ 7,000 $ $

Detector Check (Fire Line) Vaulted Meters, to be read once a year, per Specifications

3,600 $ $ 3,600 $ $ 3,600 $ $ 3,600 $ $ 3,600 $ $

5 Move In Orders, per specifications 10,500 $ $ 10,500 $ $ 10,500 $ $ 10,500 $ $ 10,500 $ $

6 Transfer Orders, per specifications 26,000 $ $ 26,000 $ $ 26,000 $ $ 26,000 $ $ 26,000 $ $

7 Move Out Orders, per specifications 10,500 $ $ 10,500 $ $ 10,500 $ $ 10,500 $ $ 10,500 $ $

8 Lock Off Orders, per specifications 25,000 $ $ 25,000 $ $ 25,000 $ $ 25,000 $ $ 25,000 $ $

9 Reconnect Orders, per specifications 22,000 $ $ 22,000 $ $ 22,000 $ $ 22,000 $ $ 22,000 $ $

10 Meter Lid Replacements, per specifications

1,500 $ $ 1,500 $ $ 1,500 $ $ 1,500 $ $ 1,500 $ $

11 Meter Location GPS Service, per specifications

5,000 $ $ 5,000 $ $ 5,000 $ $ 5,000 $ $ 5,000 $ $

12 Service Provider Performance Incentive, per specifications

1 $25.00 $25.00 1 $25.00 $25.00 1 $25.00 $25.00 1 $25.00 $25.00 1 $25.00 $25.00

NOTE: Unit pricing should include all cost associated with providing listed services.

5-YEAR TOTAL (A+B+C+D+E)

YEAR ONE TOTAL (A) YEAR TWO TOTAL (B) YEAR THREE TOTAL (C) YEAR FOUR TOTAL (D) YEAR FIVE TOTAL (E)

SERVICE PROVIDER NAME _______________________________________________________________________________________________________________________________________________________________________________________________________________________

BL107-26 Page 14

FAILURE TO RETURN THIS PAGE AS PART OF YOUR BID MAY RESULT IN REJECTION OF BID

BID SCHEDULE (CONTINUED)

The services to be performed under this Agreement shall commence on January 01, 2027. This Agreement shall terminate absolutely and without further obligation on the part of the County at the close of the calendar year of execution and at the close of each succeeding calendar year of renewal, if renewed. This Agreement shall be automatically renewed upon the same terms and conditions unless the County terminates the Agreement on the day of the close of the calendar year in which it was executed or within sixty (90) days after the day of the close of the calendar year of execution or of each succeeding calendar year for which it may be renewed on an annual basis through December 31, 2031. If applicable, title to any supplies, materials, equipment or other personal property shall remain in the vendor until fully paid for by the County. In addition, this Agreement will terminate immediately and absolutely when appropriated and otherwise unobligated funds are no longer available to satisfy the obligations of the County under the Agreement. Any obligation of the County hereunder is only for such sums payable during the calendar year of execution or each calendar year of renewal, if renewed.

Termination for Cause: The County may terminate this agreement for cause upon ten days prior written notice to the contractor of the contractor’s default in the performance of any term of this agreement. Such termination shall be without prejudice to any of the County’s rights or remedies by law.

Termination for Convenience: The County may terminate this agreement for its convenience at any time upon 30 days written notice to the contractor. In the event of the County’s termination of this agreement for convenience, the contractor will be paid for those services actually performed. Partially completed performance of the agreement will be compensated based upon a signed statement of completion to be submitted by the contractor, which shall itemize each element of performance.

Termination for fund appropriation: The County may unilaterally terminate this Agreement due to a lack of funding at any time by written notice to the Contractor. In the event of the County's termination of this Agreement for fund appropriation, the Contractor will be paid for those services actually performed. Partially completed performance of the Agreement will be compensated based upon a signed statement of completion to be submitted by the Service Provider which shall itemize each element of performance.

Certification of Non-Collusion in Quote Preparation Signature Date

The undersigned acknowledges receipt of the following addenda, listed by number and date appearing on each:

Addendum No. Date Addendum No. Date

The County requires that all who enter into a contract for the physical performance of services with the County must satisfy O.C.G.A. § 13-10-91 and Rule 300-10-1-.02, in all manner, and such are conditions of the contract.

In compliance with the attached specifications, the undersigned offers and agrees, within ninety (90) days of the date of quote opening, to furnish any or all of the items upon which prices are quoted, at the price set opposite each item, delivered to the designated point(s) within the time specified in the quote schedule.

Legal Business Name

Address

Does your company currently have a location within Gwinnett County? Yes No

Representative Signature

Printed Name

Telephone Number Fax Number

Email Address

BL107-26 Page 15

FAILURE TO RETURN THIS PAGE AS PART OF YOUR QUOTE DOCUMENT MAY RESULT IN REJECTION OF QUOTE.

REFERENCES

Gwinnett County requests a minimum of three (3) references where work of a similar size and scope has been completed.

Note: References should be customized for each project, rather than submitting the same set of references for every project bid. The references listed should be of similar size and scope of the project being bid on. Do not submit a project list in lieu of this form.

1. Company Name

Brief Description of Project

Completion Date

Contract Amount $ Start Dates

Contact Person Telephone

E-Mail Address

2. Company Name

Contract Amount $ Start Date

3. Company Name

Contract Amount $ Start Date

Service Provider Name

BL107-26 Page 16

GWINNETT COUNTY,

GEORGIA LIST OF

SUBCONTRACTORS

I do , do not , propose to subcontract some of the work on this project. I propose to Subcontract work to the following subcontractors:

NAME AND ADDRESS TYPE OF WORK

SERVICE PROVIDER NAME

BL107-26 Page 17

GWINNETT COUNTY

FINANCIAL SERVICES │ RISK MANAGEMENT

VENDOR INSURANCE REQUIREMENTS

Insurance:

Contractor shall provide evidence of insurance for at least the coverage and amounts set forth below. All insurance shall be maintained in the form and with a company (or companies) satisfactory to the Gwinnett County Board of Commissioners.

The Contractor and their Subcontractor’s/vendor’s Certificates of Insurance shall require that the County be notified in writing thirty (30) days prior to cancellation, modification, or non-renewal of any insurance policy listed on the certificate(s).

Upon request, the County will be provided certified copies of all required insurance policies.

A. Minimum Coverage

Commercial General Liability (Occurrence Form):

General Aggregate (other than Prod/Comp Ops Liability) $2,000,000 Products/Completed Operations Aggregate $2,000,000 Personal & Advertising Injury Liability $1,000,000 Each Occurrence $1,000,000

• Gwinnett County Board of Commissioners to be named as Additional Insured

• Additional Insured Endorsement CG 20 10 (edition dates of 07/04, 04/13, 12/19 or a substitute endorsement providing equivalent coverage) and CG 2037 (edition dates of 07/04, 04/13, 12/19 or a substitute endorsement providing equivalent coverage) must be provided with your Certificate of Insurance.

• Primary and Non-Contributory Endorsement to be specified in writing

• Contractual Liability

• Broad Form Property Damage

• Severability of Interest

• Underground, explosion, and collapse coverage

• Personal Injury (deleting both contractual and employee exclusions)

• Incidental Medical Malpractice

• Hostile Fire Pollution Wording

• Include Waiver of Subrogation in favor of Gwinnett County Board of Commissioners

• If project or operations are within 50 ft of a railroad, Contractor is required to name the specific Railroad as an Additional Insured and provide a copy of the Additional Insured Endorsement CG2417 or its equivalent.

• In the event the General Liability insurance required by this Contract is written on a claims-made basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this Contract; and that either continuous coverage will be maintained, or an extended discovery period will be exercised for a period of five (5) years or applicable statute of limitation period following completion of the work.

Automobile Liability to include:

Combined Single Limit – Each Accident $1,000,000

• Comprehensive form providing coverage for bodily injury, death of any person, and property damage arising out of the ownership, maintenance, and use of all owned, non-owned, leased, hired, borrowed vehicles, and any other statutorily required automobile coverage.

BL107-26 Page 18

• Gwinnett County Board of Commissioners to be named as Additional Insured

• Additional Insured Endorsements must be provided with the Certificate of Insurance

• Coverage to include loading and unloading

• Contractual Liability

Worker’s Compensation & Employer’s Liability Coverage to include:

Workers Compensation Georgia State Statutory Limits Employers Liability

Bodily Injury by Accident – Each Accident $ 500,000 Bodily Injury by Disease – Policy Limit $ 500,000

Bodily Injury by Disease – Each Employee $ 500,000

• Waiver of Subrogation in favor of Gwinnett County Board of Commissioners

Umbrella/Excess Liability Insurance with policy limits as determined by Contract Sums (higher limits may be required depending on the extent of contract):

Contract Sums:

Contracts up to $999,999

Each Occurrence and Aggregate Limit $1,000,000

Contracts from $1,000,000 to $1,999,999 Each Occurrence and Aggregate Limit

$3,000,000

Contracts from $2,000,000 to $4,999,999

$5,000,000

Contracts Over $5,000,000

$10,000,000

• Concurrency of Effective Dates with Primary

• Blanket Contractual Liability

• Drop Down Feature

• Umbrella Policy must be as broad as the primary policy.

• Coverage excess over General Liability, Business Auto Liability, and Employers Liability

• In the event the Umbrella/Excess Liability insurance required by this Contract is written on a claims- made basis, Contractor warrants that any retroactive date under the policy shall precede the effective date of this Contract; and that either continuous coverage will be maintained or an extended discovery period will be exercised for a period of five (5) years or applicable statute of limitation period following completion of the work.

• Evidence of coverage in the form of a Certificate of Insurance shall be provided to the County prior to start of work.

• Gwinnett County Board of Commissioners shall be Additional Insureds.

• Contractor shall be liable for money, securities, or other property of the County.

• Such coverage shall include an owner coverage endorsement for County and County shall be included as a loss payee.

• Additional Insured Endorsements must be provided with the Certificate of Insurance

BL107-26 Page 19

Cyber Liability Insurance: Applies if scope of work includes the storage or transfer of any County data or sensitive data (including but not limited to personally identifiable, health, or payment card data) or the related hosting of database(s) or internet site(s):

Limit of Insurance per Claim $1,000,000 Aggregate Limit $1,000,000

The Contractor shall maintain insurance coverage for network security and privacy risks, including, but not limited to, insurance for data breach or introduction of virus or malicious codes, consumer notification, whether or not required by law, forensic investigation, public relations and crisis management and credit or identity monitoring or similar remediation services, unauthorized access, failure of security information theft, damage to destruction of or alteration of electronic information, breach of privacy perils, wrongful disclosure and release of private information, collection, or other negligence in the handling of confidential information, and including coverage for related regulatory fines, defenses, and penalties allowed by law.

Property Insurance:

The Contractor is fully and solely responsible for any physical loss or damage to all tools, equipment, construction office trailers and their contents, vehicles or any other personal property utilized in the performance of the Contractor’s work.

Contractor agrees to waive its rights of recovery and cause its insurers, if any, to waive their rights of subrogation against Owner and Company for any such damage or loss, however caused.

Riggers Liability Insurance:

If any work to be performed involves the rigging, lifting. lowering or moving of property or equipment, then those parties performing such work shall carry Rigger’s Liability Insurance in an amount adequate to insure against the physical loss or damage to the property or equipment in its care.

Aviation Insurance: Applies if scope of work requires the use of aircraft, including helicopters, unmanned aircraft systems (e.g., drones) and/or fixed-wing aircraft:

Maintain (or require aircraft owner or operator to maintain), and Contractor shall furnish proof of, Aircraft Liability insurance with minimum limits of $10,000,000 per occurrence for bodily injury and property damage of all aircraft.

Unmanned aircraft systems, minimum limits of $2,000,000 for bodily injury, property damage, and personal injury (including invasion of privacy) for unmanned aircraft systems, and guest voluntary settlement bodily injury coverage (for any aircraft except unmanned aircraft systems)

• Such policy shall include contractual liability covering all owned and non-owned aircraft

• If the party providing the Aircraft Liability insurance is not Contractor, then Contractor shall require such party to (a) waive any subrogation rights of recovery they and/or their insurance carriers may have against County and any other indemnified parties and (b) name County and such other parties as Additional Insureds

• The Contractor shall (or shall require aircraft owner or operator) to hire, employ, and utilize pilots certified by the Federal Aviation Administration to operate any such…