Bidder Questions and Answers (final).docx
DOCX document 60 KB Posted
- Attached to
- Enhanced Job Placement Services
- Solicitation number
- RFP-186-250000001471-2
- Issued by
- Wayne County, Ann Arbor City, Michigan
About this file
This document is a Bidder Questions and Answers (Q&A) file for Request for Proposal (RFP) 250000001471 issued by Michigan Rehabilitation Services (MRS) for Job Placement Services. The RFP seeks a vendor to provide job placement assistance for individuals with disabilities across several Michigan regions, including Detroit/East Wayne County (estimated 50 clients), West Wayne County (estimated 70 clients), and Ann Arbor (estimated 20 clients). The contract aims to place clients in competitive, integrated employment across various industries such as labor, material handling, driving, customer service, retail, skilled trades, construction, medical, IT/technology, and manufacturing.
The pricing structure involves an hourly rate for direct services, with an acceptable employment placement rate of 70-75% and successful placement defined as maintaining employment for 90 days. Vendors are expected to have existing employer connections or develop relationships within service regions, and are required to submit monthly progress reports, provide detailed placement information including employment details, and verify continued employment every 30 days. The vendor will be solely responsible for job placement, with MRS conducting pre-placement activities. Critical incident reporting is mandatory, with immediate notification to the MRS Counselor required for any unexpected events or service interruptions involving a customer.
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| File | Type | Posted |
|---|---|---|
| RFP 250000001471.docx | DOCX document |
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Michigan.gov/MiProcurement
BIDDER QUESTIONS & ANSWERS
RFP 250000001471
Job Placement Services
| Q # |
| Bidder Question |
| Answer (to be completed by the State) |
| 1 |
| How many clients does MRS expect to need job placement services for in each calendar year by area? |
| Detroit/East Wayne County-50 (estimated) |
West Wayne County-70 (estimated) Ann Arbor-20 (estimated)
| 2 |
| Will office space be available at MRS for job developer staff? |
Preferred that vendor has their own location. However, MRS space may be an option on a needs basis. MRS cannot guarantee permanent office space.
| 3 |
| Given that our offices are not in Detroit, we propose holding our initial participant meetings and any subsequent meetings at your MRS office. Kindly confirm the availability of suitable meeting facilities. |
| At this time, MRS offices do not have space for contractors to meet with clients. You are welcome to submit your ideas in your proposal though. |
Preferred that vendor has their own location. Space may be available based on the office location. MRS can not guarantee permanent office space.
| 4 |
| Are successful bidders required to cover all aspects i.e. placement, job coaching, training and follow-up? |
| The intent is for MRS to conduct any pre-placement activities you mention. The Contractor will be solely responsible for the job placement |
| 5 |
| Can you sum up the contractor’s requirements? |
| Details of services can be found under the Scope of Work in the RFP. We are looking for a vendor with experience with working with people with various disabilities, Vocational Rehabilitation and/or individuals with criminal background in the background. Contractors are responsible for having existing employer connections within the service regions to promptly place challenging individuals with disabilities into employment opportunities. |
| 6 |
| Have businesses in Michigan already been identified that are interested in hiring these customers or are we solely responsible for sourcing the work? |
| No- MRS expects the contractor to either have relationships or develop relationship with businesses/employers. |
| 7 |
| Is it your intention that the customers you refer be placed on a contract basis, or can they be directly hired by a business? |
MRS’ goal is to permanently place customers with disabilities into community based, competitive integrated employment.
| 8 |
| Should vendor provide a detailed breakdown of all estimate costs e.g. base hourly salary, hourly benefits, other personnel and overhead costs, and mileage, etc. or is the vendor expected to fill in the cost chart provided at the bottom of page 48 with hourly rates, estimated annual rate, and an estimated (3) year rate for services only? |
We request that vendors complete the template at the bottom of page 48. We are looking at what the vendor charges per hour to serve clients. We do not need any other details. You can add a separate document of detailed pricing if you would like.
| 9 |
| Should the vendor price per hourly rate, in this proposal request, account for vendor base hourly salary, hourly benefits, other personnel and overhead costs, mileage, etc.? |
No
| 10 |
| Will the vendor be allowed to bill for indirect enhanced job placement service activity conducted on behalf of the MRS customer who is receiving services from this vendor? |
| No |
| 11 |
| Are vendor service hours billable only for direct services provided to MRS Customer and if so, what are the specific and/or potential vendor billable Enhanced Job Placement Service activities. |
Yes, billable hours are for direct services provided.
The ideal contractor will already have well established relationships in the industry specific areas including but not limited to:
Laborer Material Handling Driver positions Janitors Customer Service Retail Skill Trades Construction Entry Level Medical Field IT/Technology/Cyber Security Manufacturing All other entry level positions
| 12 |
| How will MRS determine the number of customers that will be assigned per vendor, per determined region(s)? |
MRS customers will be referred to the vendor as needed. The number of customers are estimated based on current customer needs.
| 13 |
| Should vendors include/consider cost in this proposal to compensate additional employees if deemed beneficial to support MRS customer job placement goals? |
The pricing should be an hourly rate for direct services regardless of how many employees are needed.
| 14 |
| Does MRS have an established performance benchmark that vendors are expected to meet per number of clients served, employers and community organizations contacted, client progress goals achieved, etc.? |
70-75% employment placement rate is acceptable. Customers maintaining employment for 90 days is considered a successful closure.
| 15 |
| What is MRS’s vendor job placement service activity reporting process? |
Some service activity reporting processes may include but are not limited to:
At minimum, a written placement monthly progress report for any service is required.
Once employment is secured, a hire letter or written detailed information regarding the placement is required (place of employment, hourly rate, part-time/full time, benefits (if included). Afterwards, every 30 days verification will be provided to the MRS Counselor verifying that the customer is still employed.
| 16 |
| What constitutes a critical incident and what is the resolution process for critical incidents? |
The following examples of a critical incident may include but are not limited to:
1. An unexpected/sudden injury of any participating customer
2. A threat to/by any participating customer The resolution may vary depending on the incident. The MRS Counselor should be notified of any critical incident involving a customer immediately.
NOTE: Please notify the MRS Counselor immediately if an incident or situation with the vendor interrupts servicing the customer.
| 17 |
| Does MRS recognize Enhance Job Placement Services in this RFP proposal as Customized Job Development/Placement Services or Job Placement Assistant Services? |
Customized Employment is not being considered for this RFP currently. This RFP is for direct job placement assistance services.
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