BI_Proofreading_Indexing PWS_Contract_Renewal_Draft.pdf

PERFORMANCE WORK STATEMENT (PWS)

Indexing and Proofreading Service

Indefinite Duration Indefinite Quantity (IDIQ)

Borden Institute

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide professional indexing and proofreading in support of the Borden Institute. Indexing and proofreading are essential to book publication and maintaining production schedule The government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government.

1.1. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform professional indexing and proofreading as defined in this Performance Work Statement (PWS) part 5, except for those items specified as government furnished property. The contractor shall perform to the standards in this contract.

1.2. Background: Borden Institute develops, publishes, and promotes excellence in operational and military academic medicine. The Borden Institute remains the U.S. Army Medical Center of Excellence premier publisher of emerging techniques, required readiness publications, textbooks for graduate programs, Army medical history, and rapidly accessible military medical scholarship. Borden has been publishing the Textbooks of Military Medicine (TMM) and other military medical publications since 1987. In early 2010, the Surgeon General mandated that Borden expand its scope, further increasing its production capabilities by increasing positions at JBSA Fort Sam Houston, TX.

1.3. Objectives: The contractor shall provide experienced, professional indexing and proofreading services for full-length scholarly level, military medical textbooks, history books, and medical specialty books. Contractor’s proofreader shall have extensive proofreading experience using the American Medical Association (AMA) Style Guide. Services shall be performed to industry standards and in accordance with the PWS and the requirements of individual task orders.

1.4. Scope: Contractor personnel must be experience and trained to provide professional indexing and experienced and trained to provide professional proofreading services.

1.5. Period of Performance: The Period of Performance (POP) shall be for one (1) base 12 months order period and four (4) 12-month option years. The POP will be from 31 Jan 25 – 30 Jan 30.

1.6. General Information

1.6.1. Quality Control: Quality control is the responsibility of the contractor. Contractor will ensure work is submitted per Technical Exhibit A. The contractor shall be responsible for the delivery of quality services to the government (see FAR 52.246-1, Contractor Inspection Requirements). The contractor shall develop, implement and maintain an effective quality control system that includes a written quality control plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractor’s QCP shall contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the government. The QCP, as a minimum, shall address continuous process improvement;

procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; and procedures for collecting and addressing customer feedback/complaints. The contractor shall upon request provide to the government its quality control documentation.

1.6.2. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. Work will be submitted per the Technical Exhibit A, for proofreading PDF files and indexing, MS Word files. Submitted work will be reviewed by Borden Institute Director, Senior Production Editor and the managing editor. Final review is performed by the COR before invoice is accepted and payment approved through Wide Area Workflow (WAWF). This plan is a government only document primarily focused on what the government must do to assure that the contractor has performed in accordance with the requirements of the contract.

1.6.3. Federal Government Holidays: Contractor employees that work at the contractor facility shall comply with the Contractor’s holiday policy. The following are federally observed holidays:

New Year’s Day 1st day of January Martin Luther King Jr. Day 3rd Monday of January Presidents Day 3rd Monday of February Memorial Day Last Monday of May Juneteenth Day 19th day of June Independence Day 4th day of July Labor Day 1st Monday of September Columbus Day 2nd Monday of October Veterans Day 11th day of November Thanksgiving Day 4th Thursday of November Christmas Day 25th day of December

1.6.4. Hours of Operation: The Contractor is responsible for conducting business, between the hours of 0730 – 1630 CST Monday through Friday except Federal holidays. The contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5. Place of Performance: The work to be performed under this contract will be performed at contractor facility or designated work area.

1.6.6. Type of Contract: The government will award a Firm Fixed Price IDIQ.

1.6.7. Security Requirements: Contractor personnel performing work under this contract do not require a security clearance.

1.6.7.1. Physical Security: N/A

1.6.7.2. Key Control: N/A.

1.6.7.3. Lock Combinations: N/A

1.6.8. Personal Identity Verification (PIV): N/A

1.6.9. Visit Notification: N/A

1.6.10. Special Qualifications: Medical publication have a specific style guide for use by authors and editors therefore proofreaders must use this reference to ensure the manuscript conforms to the American Medical Association (AMA) standard. The proofreader must have a bachelor’s degree, English is preferred, from an accredited collage. Five (5) years’ experience proofreading scholarly medical publication, have on hand to use a current AMA Style guide and a comprehensive medical dictionary. Indexer must have five (5) years’ experience indexing medical publication, proficient with the most current indexing software, a bachelor’s degree from an accredited collage and have on hand to use a current AMA Style guide and a comprehensive medical dictionary.

1.6.11. Post Award Conference/Periodic Progress Meetings: The contractor shall agree to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. The contracting officer (KO), Contracting Officer’s Representative (COR), and other government personnel, as appropriate, will meet periodically, quarterly as a minimum, with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.12. Contracting Officer Representative (COR): The COR will be identified by separate letter. The Procurement Integrated Enterprise Environment (PIEE) Joint Appointment Module (JAM) and Surveillance and Performance Monitoring (SPM) Module will be used for nomination, tracking, documentation, and management of CORs. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract;

issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the contracting officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.13. Key Personnel: The follow personnel are considered key personnel by the government:

Contract manager/alternate contract manager, Contractor billing Official. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. - 4:30p.m CST, Monday through Friday except federal holidays or when the government facility is closed for administrative reasons. Qualifications for all key personnel are listed below: Contract Manager should be familiar with the proofreading process and the AMA style guide, also with the most current indexing software needed to properly index Borden products. The contract manager will be familiar with the Procurement Integrated Enterprise Environment (PIEE) billing process through the WAWF to ensure invoices are loaded for payment once work is complete by the contract employee. Billing official should have experience with WAWF to process contractor invoices for payment, know corrective action if invoice is rejected, and familiar with the systems’ process to request assistance for invoices when needed.

1.6.14. Identification of Contractor Employees: Contract employee will be working at the contractors designated location or facility and will adhere to contractor’s employee identification requirements.

1.6.15. Anti-Terrorism and Operations Security Requirements: See Antiterrorism/Operations Security Review Cover Sheet.

1.6.16. Supervision of Contractor Employees: The government will not exercise any supervision or control over contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the contractor, not the government.

The contractor, in turn, shall be accountable to the government for contractor or subcontractor employees.

1.6.17. Contractor Travel: Contractor will not be required to travel in support of this contract.

1.6.18. Other Direct Costs: N/A

1.6.19. Data Rights: The government has unlimited rights to all documents/material produced under this contract. All documents and materials produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the contracting officer. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.

1.6.20. Organizational Conflict of Interest:

a. Purpose. The primary purpose of this clause is to aid in ensuring that:

(1) The Contractor does not obtain an unfair competitive advantage by establishing the ground rules for a future competition.

(2) The Contractor's objectivity and judgment are not biased because of its present or future interests (financial, contractual, organizational, or otherwise) which relate to work performed under this contract;

and

(3) The Contractor does not obtain an unfair competitive advantage by virtue of its access to non-public or proprietary information belonging to others.

b. Definitions.

(1) The term “Contractor” herein used means: (a) the organization (hereinafter referred to as "it" or "its") entering into this agreement with the Government; (b) all business organizations with which it may merge, join or affiliate now or in the future and in any manner whatsoever, or which hold or may obtain, by purchase or otherwise, direct or indirect control of it; (c) its parent organization if any and any of its present or future subsidiaries, associates, affiliates, or holding companies, and; (d) any organization or enterprise over which it has direct or indirect control now or in the future.

(2) The term "proprietary information" for purposes of this clause means any information considered so valuable by its owners that it is held secret by them and their licensees. Information furnished voluntarily by the owner without limitations on its use, or which is available without restrictions from other sources, is not considered proprietary.

c. Organizational Conflicts of Interest Examples. The following examples illustrate situations in which organizational conflicts of interest may arise. These examples are not all inclusive.

(1) Biased Ground Rules. This type of conflict may arise in situations where a company sets the ground rules for a future competition. For example, when a Contractor develops requirements then competes to provide products or services to satisfy those requirements, thus obtaining a competitive advantage.

(2) Impaired Objectivity. This type of conflict may exist where a contractor’s obligations under a contract require objectivity, but another role of the Contractor casts doubt on its ability to be truly objective. An example of this type of conflict is where a contractor’s work under one contract entails evaluating itself, its affiliates, or its competitors under a separate contract.

(3) Unequal Access to Information. This type of conflict may arise when a Contractor has access to nonpublic or proprietary information as part of its performance under a contract that gives it an unfair advantage in a competition for a later contract.

d. General Constraints. The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract. Potential conflicts may exist in accordance with FAR 9.505-1, Providing Systems Engineering and Technical Direction, through 9.505-

4. Obtaining Access to Proprietary Information. In this regard, the Contractor is responsible for identifying any actual or potential organizational conflicts of interest to the Contracting Officer that arise as the result of performance under this contract. To avoid or mitigate a potential conflict related to performance under this contract, the Contracting Officer will impose appropriate constraints such as the constraints discussed below. Since it is impossible to foresee all of the circumstances that might give rise to organizational conflicts of interest, the constraints discussed below are not all inclusive and the Contracting Officer may impose constraints other than, or in addition to, the constraints listed below.

(1) The Contractor agrees that if it provides, under a contract or task order or delivery order, systems engineering and technical guidance for systems and programs, but does not have overall contractual responsibility, it will not be allowed to be awarded a contract or task or delivery order to supply the system or any of its major components or be a Subcontractor or consultant to a supplier of the system or any of its major components

(2) The Contractor agrees that if it prepares complete specifications for non-developmental items or assists in the preparation of work statements for a system or services under a contract or task order or delivery order, it shall not be allowed to furnish these items, either as a prime Contractor, a Subcontractor or as a consultant.

(3) The Contractor agrees that it shall neither evaluate nor advise the Government with regard to its own products or activities. The Contractor shall objectively evaluate or advise the Government concerning products or activities of any prospective competitors.

(4) The Contractor agrees that if it gains access to proprietary information of other companies, it shall exercise diligent effort to protect such proprietary information from unauthorized use or disclosure. In addition, the Contractor agrees to protect the proprietary information of other organizations disclosed to the Contractor during performance of this contract with the same caution that a reasonably prudent Contractor would use to safeguard highly valuable property. The Contractor also agrees that if it gains access to the proprietary information of other companies it shall enter into written agreements with the other companies to protect their information from unauthorized use or disclosure for as long as it remains proprietary and to refrain from using the information for any purpose other than that for which it was furnished. The Contractor shall provide copies of such agreements to the Contracting Officer.

(5) If the Contractor, in the performance of this contract, obtains access to plans, policies, reports, studies, financial plans, data or other information of any nature which has not been released or otherwise made available to the public, the Contractor agrees that without prior written approval of the Contracting Officer, it shall not: (a) use such information for any private purpose unless the information has been released or otherwise made available to the public, or (b) release such information unless release is otherwise authorized under the contract or such information has previously been released or otherwise made available to the public by the Government.

e. Non-Disclosure Agreements. The Contractor shall obtain from each employee who has access to proprietary information under this contract, a written agreement which shall in substance provide that such employee shall not, during his/her employment by the Contractor or thereafter, disclose to others or use for their benefit, proprietary information received in connection with the work under this contract.

The Contractor shall educate its employees regarding the restrictions so that they shall not use or disclose proprietary information or data generated or acquired in the performance of this contract except as provided herein.

f. Training. The Contractor shall effectively educate its employees, through formal training, company policy, information directives and procedures, in an awareness of the legal issues so that each employee shall know and understand the absolute necessity of safeguarding information from anyone other than the Contractor's employees who have a need to know, and the U.S. Government.

g. Subcontracts. The Contractor agrees that it shall include the provisions in paragraphs d., e., and f.

above and this paragraph in consulting agreements, teaming agreements, and subcontracts of all tiers which involve access to information, or the performance of services described in paragraph d. above. The use of this clause in such agreements shall be read by substituting the word "consultant" or "Subcontractor" for the word "Contractor" whenever the latter appears.

h. Additional Constraints. If this contract provides for the issuance of task or delivery orders, such orders may impose additional requirements and restrictions relating to this clause to include the requirement for the Contractor and its Subcontractors and employees to furnish the Government with written non-disclosure agreements or statements of no conflict of interest. With regard to any proposal submitted by the Contractor in response to a Request for Task or Delivery Order Proposal, by submitting its proposal the Contractor represents that it has disclosed to the Contracting Officer, prior to the issuance of the task or delivery order, all facts relevant to the existence or potential existence of organizational conflict of interest.

i. Conflicts Involving Future Procurements. The award of this contract, task or delivery orders issued under this contract, Government taskings, or acquiescence in the Contractor’s performance of services hereunder shall not constitute or be interpreted as a determination that the Contractor is eligible to participate in future procurements, developmental efforts, implementation efforts, or related activities.

Only the Contracting Officers for such efforts, applying the rules, principles, and procedures have the authority to determine whether a conflict exists in connection with such procurements.

j. Representations and Disclosures.

(1) The Contractor represents that it has disclosed to the Contracting Officer, prior to award of this contract, all facts relevant to the existence or potential existence of organizational conflict of interest.

(2) The Contractor represents that if it discovers an organizational conflict of interest or potential conflict of interest after award of this contract, a prompt and full disclosure shall be made in writing to the Contracting Officer. This disclosure shall include a description of the action the Contractor has taken or proposes to take in order to avoid or mitigate such conflict.

k. Remedies and Waiver.

(1) For breach of any of the above restrictions or for non-disclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate this contract for default, disqualify the Contractor for subsequent related contractual efforts, and pursue such other remedies as may be permitted by law or this contract. If, however, in compliance with this clause, the Contractor discovers and promptly reports an organizational conflict of interest (or the potential thereof) subsequent to contract award, the Contracting Officer may terminate this Contract, or any task or delivery order issued under this Contract for convenience if such termination is deemed to be in the best interest of the Government.

(2) The parties recognize that this clause has potential effects which will survive the performance of this contract and that it is impossible to foresee each circumstance to which it might be applied in the future.

Accordingly, the Contractor may at any time seek a waiver from the cognizant Contracting Officer by submitting a full written description of the requested waiver and the reasons.

1.6.21. COMBAT TRAFFICKING IN PERSON.

IAW FAR 52-222-50. Contractor Requirements.

The Contractor shall –

(1) Notify its employees of

(i) The U.S. Government's zero tolerance policy.

(ii) Actions that will be taken against employees for violations of this policy.

(2) Take appropriate action.

Part II, Trafficking in Persons (TIP)

1. The Contractor has a procedure for notifying employees of TIP and proof of such notification on file via:

i. Training records or

ii. Employee signature

2. Has documented actions on file citing appropriate action to TIP violations.

3. Record of documented violations to date (if any).

4. The Contractor has a procedure for notifying the Contracting Officer if information is received or actions related to TIP are observed.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS: List of terms used within this PWS that require further definition.

2.1.1. CONTRACT ADMINISTRATOR. The official government representative delegated authority by the contracting officer to administer a contract. This individual is normally a member of the appropriate contracting/procurement career field and advises on all technical contractual matters.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does not have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the performance work statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY

(GP). Property in the possession of, or directly acquired by, the government and subsequently made available to the contractor.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the key personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.10. QUALITY ASSURANCE. The government procedures to verify that services being performed by the contractor are acceptable in accordance with established standards and requirements of this contract.

2.1.11. QUALITY ASSURANCE SPECIALIST. An official government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the contracting officer in these areas.

2.1.12. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The government does not have privity of contract with the subcontractor.

2.1.15. WORKDAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, except for federal holidays unless specified otherwise.

2.2. ACRONYMS: A List all acronyms used in this PWS and what they represent.

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AMA American Medical Association AR Army Regulation CFR Code of Federal Regulations CMR Contract Manpower Reporting CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense DOD SAFE Department of Defense Secure Access File Exchange FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 JAM Joint Appointment Module KO Contracting Officer

OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIEE Procurement Integrated Enterprise Environment PIPO Phase In/Phase Out POC Point of Contact POP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SPM Surveillance and Performance Monitoring TE Technical Exhibit TMM Textbooks of Military Medicine WAWF Wide Area Workflow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A

3.2. Facilities: N/A

3.3. Utilities: N/A

3.4. Equipment: N/A

3.5. Materials: N/A.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Secret Facility Clearance: N/A

4.3. Materials: The contractor will furnish materials and supplies necessary to meet the requirements under this PWS.

4.4. Equipment: The contractor shall provide any equipment necessary to meet the requirements under this PWS.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide experienced, professional proofreading services for full-length scholarly level, military medical textbooks, history books, and medical specialty books for Borden Institute. The contractor will provide a PDF copy of the complete proofread book to Borden Institute for review. The Contractor shall provide experienced professional indexing services for full-length scholarly level, military medical textbooks, history books, and medical specialty books for Borden Institute. The contractor will provide copy of the index files in MS Word format for review by Borden Institute.

5.2. Proofreading/Indexing Services: Medical publications have a specific style guide use by authors and editors. Proofreaders must use this reference to ensure the manuscript conforms to the American Medical Association (AMA) standard. The proofreader must have a bachelor’s degree, English is preferred, from an accredited collage. Five (5) years’ experience proofreading scholarly medical publication, have on hand to use a current AMA Style guide and a comprehensive medical dictionary. Indexer must have five (5) years’ experience indexing scholarly medical publication, proficient with the most current indexing software, a bachelor’s degree from an accredited collage and have on hand to use a current AMA Style guide and a comprehensive medical dictionary. The contractor will receive within three working days from the start of the Period of Performance (POP) a complete edited manuscript ready for proofreading and indexing. Borden will send manuscript in MS Word and/or PDF by Department of Defense (DoD) Secure Access File Exchange (SAFE). Contractor will have five

(5) business day from the end of the (POP) listed on the Task Order to submit the completed proofreading and indexing files to Borden Institute for review. Using DoD SAFE, Borden will request the files from the contractor using the Request a Drop-Off function. This will allow the contractor to upload files, up to 8 Gigabytes and send electronically to Borden. Contractor will upload files to the request and submit to the sender, Borden Senior Production Editor or the COR. Receipt of files will be electronically returned to contractor.

5.3. Service Contract Report (SCR): System for Award Management (SAM) Service Contract Report (SCR): The Contractor shall report ALL Contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract for the Department of the Army via a secure data collection site. The Contractor is required to complete all required data in the System for Award Management (SAM) using the following web address:

http://www.sam.gov. Reporting inputs shall be for the labor executed during the period of performance during each Government FY, which runs from October 1 through September 30.

While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk by clicking “View Assistance for SAM.gov” which is located at the top of the SAM.gov website. From there, you can the select “Contact Our Service Desk” which will allow you to contact SAM.gov directly. If contract period of performance ends prior to September 30, the Contractor has 30 calendar days from end date of the contract to complete the SAM SCR requirement.

http://www.sam.gov/

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria. Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract Report. Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information:

a. Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount).

b. Prime Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Steps for Editing a Submitted Report

1. Follow steps 1-4 above. Any previously submitted SCR will have a View/Edit button instead of an Add button.

2. Select View/Edit. You will be able to view the current SCR, edit available fields, and resubmit the record. You can also delete previously entered information altogether.

STD: All information provided by the Contractor shall be accurate, complete, and not exceed suspense dates noted in corresponding paragraph above.

AQL: 100% Compliant http://www.sam.gov/

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1. The contractor (to include sub-contractors) must abide by all applicable regulations, publications, manuals, and local policies and procedures. Army Regulation 25 - 50 Preparing and Managing Correspondence.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. ATTACHEMENT/TECHNICAL EXHIBIT LIST:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3. Attachment 3/Technical Exhibit 3 – Estimated Workload Data

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required Services (Tasks)

Performance Standard Acceptable Quality Level (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Incentive (Positive and/or Negative) (Impact on

Contractor Payments) (Use this column in the

PRS for the PWS)

# 1. Proofreading:

The contractor shall provide experienced, professional proofreading services for full-length scholarly level, military medical textbooks, history books, and medical specialty books for Borden Institute per PWS para 5.1.

The contractor provided Professional quality, proofreading per current AMA Style Guide and provide a PDF copy of the proofread file for review by Borden Director and Senior Production Editor.

At 98% accuracy proofreading assigned book.

Negative Contractor Performance Assessment System Reporting may result in a negative CPARS rating and future order periods. Re- performance at no additional cost to the Government. Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the

CPARS.

# 2. Indexing:

The Contractor shall provide experienced professional indexing services for full-length scholarly level, military medical textbooks, history books, and medical specialty books for Borden Institute. per PWS para 5.1.

The contractor provided Professional quality, indexing using the most current indexing software and provide a copy of the index file in MS Word format for review by Borden Director and Senior Production Editor.

At 99% accuracy using most current indexing software.

Negative Contractor Performance Assessment System Reporting may result in a negative CPARS rating and future order periods. Re- performance at no additional cost to the Government. Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the

CPARS.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To The contractor will provide a PDF copy of the complete proofread file to Borden Institute for review per

PWS 5.2.

Within 5 business days after the end of the POP listed in the Task Order contractor shall receive a Drop Off request from Senior Production Editor or COR thru DOD

SAFE.

One (1) original copy 5 business days after the end of the Task Order POP.

Proofreading file to Borden will be in PDF format.

PDF file will be returned to the sender of the DOD SAFE Drop Off request, the Senior Production Editor or

COR.

The contractor will provide a professional index file MS Word format to Borden Institute for review per PWS 5.2.

Within 5 business days after the end of the POP listed in the Task Order contractor shall receipt a Drop Off request from Senior Production Editor or COR thru DOD

SAFE.

One (1) original copy 5 business days after the end of the Task Order POP.

Indexed file to Borden in MS Word format.

MS Word file will be returned to the sender of the DOD SAFE Drop Off request, the Senior Production Editor or

COR.

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

0BITEM NAME

ESTIMATED

QUANTITY

1 Proofreader 4,000 Pages

1,120 Hours

2 Indexing 4,000 1,120 Hours

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS):