Belimed SOW.pdf

STATEMENT OF WORK FOR PREVENTIVE MAINTENANCE AND EMERGENCY

CALLOUTS FOR BELIMED WASHER DISINFECTORS

7th MEDICAL GROUP DYESS AFB, TX

15 July 2025

SCOPE: This Statement of Work (SOW) outlines the services to be provided by the contractor to the 7th Medical Group, Dyess AFB, TX for the maintenance and support of two WD 200 Washer Disinfectors. The objective of this service contract is to enhance the required operational safety of the aforementioned Belimed Equipment. The maintenance and other services performed according to this service contract serve to maintain the Equipment in a functional condition and operation of same according to International (ISO 13485 and QSR/21CFR820.x) standards.

BACKGROUND: The 7th Medical Group has two (2) Belimed WD 200 Washer Disinfectors located in the Dental Clinic. Due to the complexity of these washers, a service contract for preventive maintenance and emergency callouts is required for both washer disinfectors.

PLACE OF PERFORMANCE: 7th Medical Group, Dyess Air Force Base, Texas

OPERATIONAL HOURS: The performance hours of the 7th Medical Group are 8:00 AM to

5:00 PM.

SUMMARY OF REQUIREMENTS:

The Contractor shall provide 2 full preventive maintenance (PM) visits per year and emergency callout services to two (2) Belimed WD 200 Washer Disinfectors in accordance with manufacturer specifications:

Equipment Number: 2010697 Equipment Number: 2010698

PERFORMANCE: All work is to be performed by competent service personnel, experienced and certified to work on Belimed Washer Disinfectors. The Contractor shall be qualified / authorized by the OEM (IE: Certified Agent of the OEM) in the repair of all equipment listed within this contract. Contractor and its employees shall maintain qualifications throughout entire contract period. In the event that a sub-Contractor is used for this requirement, the sub- Contractor must be a Certified Agent of the OEM. Qualification includes but is not limited to the certification of all repair persons and repair facilities by the OEM as being trained / qualified to perform required repairs. The Government shall maintain the right to seek proof of qualification prior to award and anytime during contract period of performance. Additionally, Contractor must have ready access to parts inventory of OEM replacement parts.

FULL PREVENTIVE MAINTENANCE (PM) VISITS: The Contractor will perform preventive maintenance for each WD 200 Washer Disinfector twice per year. The Contractor will perform PMs, to include all labor, travel expenses, meals, lodging and parts, IAW the manufacturer’s Preventive Maintenance Checklist (PMCL) for each WD 200 Washer Disinfector. PMs will be accomplished during regular business working hours. Copies of all services performed, and parts utilized during the PMs, or other service calls shall be provided to the Biomedical Equipment Technician (BMET) office within seven (7) working days of the completion of any and all services.

EMERGENCY CALL OUT: The Contractor will provide technical telephonic assistance to operators of the equipment and BMET personnel in determining locality of potential malfunctions. There will be unlimited service visits during the period, Monday through Friday, from 8:00 AM to 5:00 PM, excluding holidays. Unlimited emergency repair visits will include labor, travel expenses, meals, lodging, and all wear-parts, service kits, and materials required at no additional cost to the Government. Response time is two (2) hours by phone and forty-eight

(48) hours onsite.

REPORTING PROCEDURES: The Contractor will provide at least two (2) weeks’ notice to BMET department prior to propose service dates for all scheduled maintenance by calling 325- 696-4746/8743. Service technicians must report to the BMET department, Bldg. 9201, RM B18.

Technicians must sign-in and procure a visitor badge before proceeding to work location.

Technician must also return visitor badge before leaving the facility. A copy of the service report will be emailed to the BMET representative.

PARTS: The contractor shall furnish and replace all parts to restore the equipment to a serviceable condition at no additional cost to the Government. This includes, but is not limited to: travel expenses, lodging, meals, labor, materials, parts, test equipment, tools, facilities, shipping and incidentals necessary to perform calibration and major repair or refurbishment services for both washer disinfectors. All provided parts will be Original Equipment Manufacturer (OEM) parts or parts manufactured to OEM specifications. All replaced parts shall become property of the Contractor. All part replacement will be accomplished during regular business hours.

EQUIPMENT: Government property cannot be removed from the 7th Medical Group without a signed property pass. This pass can be obtained after removal is authorized by the Contracting Officer Representative from Medical Logistics. The Contractor shall be responsible for the loss or damage of any and all equipment while in the Contractor’s charge.

GOVERNMENT FURNISHED PROPERTY AND SERVICES: The Government shall ensure that the technician responsible for the maintenance can begin work immediately upon arrival. The equipment must be in operational condition at commencement of work and had sufficient time to cool down (not used for at least 12 hours beforehand). The Government shall provide unhindered access to the equipment and provide necessary operation personnel who can provide information on the performance of the equipment and on possible errors.

QUALITY ASSURANCE: The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

CONTRACTING OFFICER (CO): The CO is the only person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the Government. This is the only individual who can legally bind the Government.

Name of CO: Dale Padro CO Email Address: dale.a.padro.civ@health.mil CO Telephone Number: 726-210-7793

CONTRACTING OFFICER REPRESENTATIVE (COR): The COR will be identified by COR Appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration.

Name of COR: Gary Burling COR Email Address: gary.b.burling.civ@health.mil COR Telephone Number: 325-696-3784

HOLIDAYS: Contract Personnel ☐will ☒ will not be required to work on federally recognized holidays.

PLANNED CLOSURES/OTHER NON-DUTY DAYS: The Contractors will be notified of any planned closures at the time of award and when each subsequent option year is exercised. If planned closure is unknown at time of award or option exercise, the Contractor will be notified as soon as a planned closure is identified by 7th Medical Group leadership.

UNPLANNED CLOSURES: During an unplanned closure due to unusual and compelling circumstances (e.g., natural disasters, military emergencies, severe weather), the Contractor will be compensated for the unplanned closure.

CONTRACT PERFORMANCE MONITORING: The Government reserves the right to monitor services IAW performance objectives listed in the below Quality Assurance Surveillance Plan (QASP).

mailto:dale.a.padro.civ@health.mil mailto:gary.b.burling.civ@health.mil

QUALITY ASSURANCE SURVEILLANCE PLAN

SERVICE SUMMARY

Required Service

Performance Objective Performance Standard

Monitoring Method

Schedule of Inspections

The Contractor will perform preventive maintenance on two (2) Belimed WD 200 Washer Disinfectors.

The Contractor will perform PMs, to include all parts and labor IAW the Maintenance Checklist (PMCL) for

Failure to comply will be considered a discrepancy and non-compliance for the contract period.

Inspected by

BMET

Technician.

Twice per year for each Washer Disinfector

PM.

each washer disinfector twice per year.

In addition, emergency callouts with response time within 2 hours by phone and 48 hours onsite will be provided as needed.

As needed for emergency callout.

Competent Personnel

All work is to be performed by competent service personnel, experienced and certified to work on Belimed washer disinfectors. The Contractor shall be qualified / authorized by the OEM (IE:

Certified Agent of the OEM) in the repair of all equipment listed within this contract.

Failure to comply shall be considered a discrepancy and non-compliance for the contract period.

Periodic inspection by

BMET

Technician.

Service Documentation

Documentation of service will be provided to the Biomedical Equipment Technician (BMET) office within seven (7) working days of the completion of any and all services.

No more than 1 instance of noncompliance during the contract period.

Inspected by

BMET

Technician.

Twice per year for each Washer Disinfector PM. As needed for emergency callout.

Parts The Contractor shall furnish and replace all parts to restore the equipment to a serviceable condition at no additional cost to the Government. This includes, but is not limited to: labor, materials, parts, test equipment, tools, facilities, shipping and incidentals necessary to perform calibration and major repair or refurbishment services on a varying quantity of government-owned precision test equipment for both washer disinfectors. All provided parts will be Original Equipment Manufacturer (OEM) parts or parts manufactured to OEM specifications.

The Contractor will provide a written description of all the work to be performed on each equipment item.

Inspected by

BMET

Technician.