ATTACHMENT C - BA HAM TO-1 QASP_v0.01.docx

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R408--BA Health Architecture Modernization IDIQ (VA-22-00005002)
Solicitation number
36C77622R0013
Issued by

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This document provides details for a federal solicitation seeking healthcare architecture modernization support services. The Department of Veterans Affairs' Program Contracting Activity Central plans to issue a single-award, firm-fixed-price IDIQ contract to a Service-Disabled Veteran-Owned Small Business for business architecture and healthcare architecture modernization support. Interested SDVOSBs will have the opportunity to respond to solicitation number 36C77622R0013 for the R408--BA Health Architecture Modernization IDIQ contract valued through the Technology Acquisition Center Austin. The solicitation anticipates proposals and subsequent award to provide these support services to the Department of Veterans Affairs.

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Business Architecture (BA) Health Architecture Modernization (HAM) Quality Assurance Surveillance Plan (QASP)

The table below defines the performance standards and acceptable levels of performance associated with the deliverables in this effort.

Required Service/Task
Performance Standard
Acceptable Quality Level
Method of Surveillance
Incentive (Positive and/or

Negative)

Integration and Reference Architecture Support Services (See PWS Section 5.1)
Reference Repository Packaging. This report shall include final work effort packaging. Included in this report is the Business Architecture Repository (BAR) change documentation, updated/current VHA Capability and Service Architecture model, updated/current Business Functions), and a complete inventory of all changes and updates with version control. All documentation shall be in a format that is consumable by business customers using Microsoft Office, as well as published and integrated in the BA tooling repositories in order to be consumable by stakeholders. (Quarterly) (4 comprehensive packaging updates). (See PWS Section 5.1.1)

Integration Analysis Packaging and BA Logical Information Model Publication. This report shall include updates and publications of the VHA Capability and Service Architecture reference model and publication of VHA-BA wide logical information model, to include outcomes/impacts related to BA’s Physical Meta-Model. All key architecture concepts and relationships shall be addressed. This documentation is uploaded into and maintained within VA-approved tooling (SQL Server, Visio, and Cameo – as appropriate). All documentation shall be in a format that is consumable by business customers using Microsoft Office, as well as published and integrated in the BA tooling repositories in order to be consumable by stakeholders. (semi-annually) (2 comprehensive packaging/publication updates) (See PWS Section 5.1.2) Quarterly Work Activity Status Briefs. These quarterly PowerPoint presentations shall review the completed and upcoming work efforts of the Integration and Reference architecture unit with BA team and stakeholders. (quarterly) (4 comprehensive Status Briefs) (See PWS Section 5.1.3) Consolidated Unit Monthly Report. The contractor shall produce and submit a consolidated monthly report describing progress and activities. This report shall include written meeting minutes, summarizing meetings attended and minutes/notes captured, tooling system status reports, integration activity updates, and any other operational updates relevant to integration and reference activities. Likewise, the contractor shall include updates depicting all referential objects and mappings “in process” and all objects/mappings that have been completed and integrated within the architecture Framework depicted in Figure 2: VHA Transition Management Framework. Additionally, the contractor shall include all pending integration activities with estimated completion dates. All information shall be architecturally aligned by Capabilities and Services as depicted in Figure 1: VHA Capability and Service Architecture. These updates are a direct result and outcome of customer and stakeholder engagements and should reflect a holistic intent to manage VHA enterprise architecture objectives as depicted in Figure 2: VHA Transition Management Framework Necessary updates to the BA Logical Information Model and Reference User Guide, and Guiding Principles shall be included. (Monthly) (12 comprehensive reports) (See PWS Section 5.1.4)

Zero instances where significant errors or omissions were identified (See Note 1)
100% Inspection
FFP TO. The PM and COR shall review and accept deliverables. Contractor shall re-accomplish products found to be unacceptable or not meeting the intent of the task and the work within five (5) business days. Contractor shall receive payment once deliverable is accepted by the Government

(See Note 2)

Process and Value Architecture Support Services (See PWS Section 5.2)
Process Domain/Work Effort Monthly Reports (PDMR). This report shall include, as appropriate: models and matrices, summary updates, status/progress updates, Integrated Master Schedule (IMS) updates, and meeting minutes. This report shall also include applicable completed and final work effort packaging for VA Enterprise E2E process models, Site Specific E2E’s, Joint E2E’s (by capability), and other Process and Value support efforts in the form of Process Model Summary Reports (PMSR) and/or site, VISN and Program Office Process Model Release Packages. All documentation shall be in a format that is consumable by business customers using Microsoft Office, as well as published and integrated in the VA-approved tooling repositories to be consumable by all stakeholders. (Monthly) (12 comprehensive PDMRs) (See PWS Section 5.2.1)

Quarterly Work Activity Status Briefs. These quarterly PowerPoint presentations shall review the completed, ongoing, and upcoming work efforts of the Process and Value architecture activities with BA team and stakeholders. (quarterly) (4 comprehensive Status Briefs) (See PWS Section 5.2.2) Operational Model Integration Updates. The contractor shall provide status updates depicting all process models “in process” and all models that have been completed and integrated within the architecture framework. Likewise, the contractor shall include all pending integration activities with estimated completion dates. All information shall be architecturally aligned by Capabilities and Services as depicted in Figure 1: VHA Capability and Service Architecture. These updates are a direct result and outcome of customer and stakeholder engagements and should reflect a holistic intent to manage VHA enterprise architecture objectives as depicted in Figure 2: VHA Transition Management Framework. Where appropriate, all work and discoveries shall include updates for the BPV Guidelines and Standards document. All documentation shall be in a format that is consumable by business customers using Microsoft Office, as well as published and integrated in the VA-approved tooling repositories to be consumable by all stakeholders. (Monthly) (12 comprehensive tracking logs/reports) (See PWS Section 5.2.3)

Zero instances where significant errors or omissions were identified (See Note 1)
100% Inspection
FFP TO. The PM and COR shall review and accept deliverables. Contractor shall re-accomplish products found to be unacceptable or not meeting the intent of the task and the work within five (5) business days. Contractor shall receive payment once deliverable is accepted by the Government

(See Note 2)

Information and Knowledge Architecture Support Services (See PWS Section 5.3)
Information Domain/Work Effort Monthly Reports (IDMR). This report shall include, as appropriate: models and matrices, summary updates, status/progress updates, Integrated Master Schedule (IMS) updates, and meeting minutes. This report shall also include applicable completed and final work effort packaging for Information and Knowledge support efforts in the form of Information Model Summary Reports (IMSR) and/or site, VISN and Program Office Information Model Release Packages. All documentation shall be in a format that is consumable by business customers using Microsoft Office, as well as published and integrated in the VA-approved tooling repositories in order to be consumable. (for more information refer to the BIK Guiding Principles document). (Monthly) (12 comprehensive IDMRs). (See PWS Section 5.3.1)

Quarterly Work Activity Status Briefs. These quarterly PowerPoint presentations shall review the completed, ongoing, and upcoming work efforts of the Information and Knowledge architecture activities with BA team and stakeholders. (quarterly) (4 comprehensive Status Briefs) (See PWS Section 5.3.2)

Operational Model Integration Updates. The contractor shall provide status updates depicting all information objects and models “in process” and all objects/models that have been completed and integrated within the architecture framework. Likewise, the contractor shall include all pending integration activities with estimated completion dates. All information shall be architecturally aligned by Capabilities and Services as depicted in Figure 1: VHA Capability and Service Architecture. These updates are a direct result and outcome of customer and stakeholder engagements and should reflect a holistic intent to manage VHA enterprise architecture objectives as depicted in Figure 2: VHA Transition Management Framework. Where appropriate, all work and discoveries shall include updates for the BIK Guidelines and Standards document. All documentation shall be in a format that is consumable by business customers using Microsoft Office, as well as published and integrated in the VA-approved tooling repositories to be consumable by all stakeholders. (Monthly) (12 comprehensive tracking logs/reports) (See PWS Section 5.3.3)

Zero instances where significant errors or omissions were identified (See Note 1)
100% Inspection
FFP TO. The PM and COR shall review and accept deliverables. Contractor shall re-accomplish products found to be unacceptable or not meeting the intent of the task and the work within five (5) business days. Contractor shall receive payment once deliverable is accepted by the Government

(See Note 2)

* Note 1: Significant errors or omissions are defined as deliverables not meeting the intent of the task and the work considered to be within scope of this order.

** Note 2: Continued repetitive errors may result in an unacceptable rating on performance report to be used as part of the evaluation criteria on future order competitions.

Types of Surveillance:

1. Random sampling: Appropriate for frequently recurring tasks. Evaluate randomly selected samples of the lot to determine the acceptability of the entire lot (random inspection guide, method of surveillance, lot size, sample size, performance requirement, sampling procedure, and inspection procedure).

2. One hundred percent inspection: Appropriate for tasks that occur infrequently. Inspect and evaluate performance each time task is performed.

3. Periodic surveillance: Evaluation of samples selected on other than a 100 percent or statistically random basis (such as monthly, quarterly, or semi-annually).

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