B1 Uniform_Alterations_RFI_PWS-Draft.pdf

PERFORMANCE WORK STATEMENT

MARINE CORPS RECRUITING DEPOT - SAN DIEGO

UNIFORM ALTERATIONS

1.0 INTRODUCTION. The Marine Corps Recruit Depot, San Diego (MCRD San Diego) Retail Clothing Branch has a requirement for uniform tailoring services for Marine Corps Recruits, Drill Instructors, Recruiters and Career Planners stationed at MCRD San Diego. The estimated “Job” quantities (see contract CLINs) are based on government personnel supported by this contract; these quantities represent the Government’s best estimate on an annual basis. The Government reserves the right to modify the uniforms to be tailored and schedule for uniform tailoring service at MCRD San Diego. (Definitions and Acronyms used throughout this PWS are located in paragraph 13.0 and 14.0)

2.0 BACKGROUND. MCRD San Diego and Weapons Field Training Battalion, Marine Corps Base, Camp Pendleton (WFTBN, MCB Camp Pendleton), train Marine Corps Recruits, Drill Instructors, and Recruiters.

During training, these Marines are issued a variety of uniforms for wear throughout their Marine Corps career.

The uniforms they receive must be tailored to meet Marine Corps standards as set forth in the Marine Corps Uniform and Alterations Manual (TM 10120-15/1B). This requirement is for tailoring services of Marine Corps uniforms to comply with TM 10120-15/1B and as set forth in the schedule and the Performance Work Statement (PWS). Fitting and marking actions are all conducted at MCRD San Diego.

3.0 ALTERATION SERVICES. The alterations of uniforms by the Contractor shall be accomplished in accordance with strict time frames dictated by training schedules. Each separate training command has its own training schedule for each company of Recruits, class session of Drill Instructors, class session of Recruiters and class session of Career Planners. The Government, along with the Contractor, must work closely to ensure all uniforms are fitted, tailored, and returned to the individual within the time frames established by the training schedules and incorporated into this contract.

3.1 The issue and fitting process for all uniforms altered under this contract has evolved over the years into a streamlined operation, considering the volumes of personnel fitted for uniforms. The following provides an overview of the initial issue and fitting of uniforms prior to actual alteration by the Contractor.

3.2 Government personnel are responsible for the issue and initial "rough" fitting of all individuals receiving uniforms. The "rough" fitting is simply issuing an individual the proper size of uniform garment. This initial issue and fitting is commonly referred to as “being seen on the ‘phase line’".

3.3 Following the phase line, individuals proceed to the alterations bay. There the contractor's personnel shall identify discrepancies in the fit of the garments that do not meet the requirements of the TM 10120-15/1B. The contractor’s personnel will mark, as appropriate, all alterations required to correct the discrepancies.

3.4 Upon completion of all alteration markings, the markings on the uniform are recorded by a Government employee, the Alteration Bay Manager (ABM) using a tracking system to be provided by the contractor. The ABM records all alteration marks and, if necessary, challenges any alteration that is determined to be excessive. If the ABM determines an alteration to be excessive, the ABM will report it to the Contracting Officer’s Representative (COR). If the Contractor and the COR cannot agree on whether an alteration is excessive, the Contractor will notify the Contracting Officer (KO) and provide explanation as to why the alteration is not considered to be excessive. The KO will make the final decision as to whether or not the alteration is excessive.

4.0 SCOPE OF WORK

4.1 Performance-Based Outcomes.

4.1.1 The Contractor shall provide MCRD San Diego on a continual schedule with properly fitted military uniforms for the following:

1) Recuits (both Regular Recruits and Reserve Recruits);

2) Drill Instructor Students;

3) Recruiter School Students; and,

4) Career Planner Students

4.1.2 The Contractor shall provide MCRD San Diego with on-scheduled and unscheduled supplemental alteration services upon request, including:

4.1.2.1 (1) Accelerated Delivery and

4.1.2.2 (2) Emergency Delivery, as required under this PWS.

4.1.3 The Contractor shall develop and provide the transportation logistics to move their personnel and government uniforms between their offsite location of business operation and the MCRD San Diego Retail Clothing Branch.

4.1.4 The Contractor shall adhere to strict timelines stated in the delivery schedules within this

PWS.

4.2 Performance-Based Objectives, Standards, and Measures will determine whether performance-based outcomes have been met and what is considered acceptable performance, the contractor service requirements are summarized into performance objectives and standards that relate directly to key PWS tasks.

4.2.1 Attached to the PWS is Technical Exhibit 1 the Performance Requirements Summary (PRS) describing objectives, standards, and measures.

4.2.2 A Quality Assurance Surveillance Plan (QASP), briefly described in PWS is the method the Government will use to measure and assess Contractor performance against performance standards within the PRS.

4.2.3 The performance thresholds stated in the PRS briefly describe the minimum acceptable quality levels of service (AQL) required for each performance requirement. Procedures that address how the Government will manage performance that does not meet performance standards as set by the AQLs are addressed in the QASP.

4.3 The Contractor shall furnish all required labor, tools, equipment, management, and supervision necessary for the performance of all operations incidental to the marking, fitting, and alterations of male and female military uniform clothing.

4.3.1 The Contractor shall furnish all materials except those items listed in paragraph 4.6 of this PWS.

4.3.2 The Contractor shall furnish all facilities for the performance of this contract, except for the marking, fitting and refitting locations, which shall be the Clothing Building 662 at MCRD, San Diego, California.

4.4 Operating Hours: Normal working hours for the Retail Clothing Branch are 0630 PT (6:30 A.M.) to

1600 PT (4:00 P.M.) Monday through Friday. The Contractor may be required to work on Federal Holidays.

4.4.1 Overtime and Other Special Requirements.

4.4.1.1 The Government expects that the Contractor shall comply with all requirements of this contract within normal working hours.

4.4.1.2 Any overtime determined necessary by the Contractor to accomplish the work load shall be considered Contractor’s management decision, and shall not result in or be approved for additional payment to the Contractor by the Government.

4.5 Uniform Issues per Recruit/Student: The following list indicates how many of each uniform garment is issued per individual, which is categorized by type of military personnel. All garments may require tailoring services with the exception of male short sleeve shirts, which may only require chevrons, as indicated below. All female shirts, however, may require alterations along with chevrons. Appendix 3 contains all uniforms that require tailoring. Non-commissioned officer (NCO) stripes, as indicated below, are in addition to any other required uniform alterations:

4.6 Uniform Issues per Recruit (Male)

1 Green Coat 1 Blue Coat 2 Green Trousers 1 Blue Trousers 5 Marine Corps Combat Utility Uniform (MCCUU) that require name and service tapes 3 Short Sleeve Shirts: (Chevrons for the Company’s Private First Class (PFC) Recruits.

Approximately 15% of a company will be PFC recruits) 2 Long Sleeve Shirts: (Chevrons for PFCs. Approximately 15% of a company will be PFC recruits) 1 All Weather Coat

4.7 Uniform Issues per Recruiters School Student (Male)

2 Blue Coats 6 Blue Trousers (NCO Stripes) 2 Short Sleeve Shirts: (Chevrons required) 2 Long Sleeve Shirts: (Chevrons required)

4.8 Uniform Issues per Recruiters School Student (Female)

2 Blue Coats 2 Short Sleeve Khaki Shirts: (Chevrons required) 2 Long Sleeve Khaki Shirts: (Chevrons required) 2 Long Sleeve White Shirts: (Chevrons NOT required) 3 Blue Skirts 3 Blue Slacks (NCO Stripes)

4.9 Uniform Issues per Drill Instructor Student (Male)

3 Green Trousers 1 Blue Trousers (NCO Stripes) 4 MCCUU that require Name and Service Tapes 3 Short Sleeve Shirts: (Chevrons required) 1 Long Sleeve Shirts: (Chevrons required)

4.10 Uniform Issues per Drill Instructor Student (Female)

2 Green Slacks 1 Green Skirt 1 Blue Slacks (NCO Stripes) 4 MCCUU that require Name and Service Tapes 3 Short Sleeve Shirts: (Chevrons required) 1 Long Sleeve Shirts: (Chevrons required)

4.11 Uniform Issues per Career Planner Student (Male)

1 Blue Coats 3 Blue Trousers (NCO Stripes)

4.12 Uniform Issues per Career Planner Student (Female)

1 Blue Coats 1 Blue Skirts 2 Blue Slacks (NCO Stripes) 2 White Shirts: (Chevrons NOT required)

4.13 Uniform Issues per Recruit (Female)*

1 Green Coat 1 Blue Coat 2 Green Slacks 1 Blue Slacks 1 Green Skirt 1 Blue Skirt 5 Marine Corps Combat Utility Uniform (MCCUU) that require name and service tapes 3 Short Sleeve Shirts: (Chevrons for PFCs. Approximately 15% of a company will be PFC recruits) 2 Long Sleeve Shirts: (Chevrons for PFCs. Approximately 15% of a company will be PFC recruits) 1 All Weather Coat

*Note: This is a possible future requirement. No changes to the contract will be required when--or if--this uniform type becomes an active part of the requirement (Ref PWS 3.8.1).

5.0 CONTRACTOR PERSONNEL.

5.1 Contractor shall be required to furnish a sufficient number of qualified personnel to accomplish all work required within the time frames set forth in the delivery schedule of this contract. Contractor is required to staff appropriately to complete tasks within the given time frame.

5.2 The Contractor shall be required to provide continuous and uninterrupted fitting service during the conduct of any scheduled clothing appointment. In the event the contractor's employees require breaks or rest periods during a scheduled clothing appointment, the Contractor shall devise a system which provides uninterrupted fitting service.

5.3 Contractor's employees shall observe and comply with all MCRD San Diego rules and regulations applicable to contract personnel (including those applicable to the safe operation of equipment and vehicles). Upon request, a CD-ROM will be provided with all pertinent installation rules and regulations in cases where they are not available on internet websites.

5.4 The Government shall require the Contractor to remove from the job site any employee found to be under the influence of alcohol, drugs, or any other incapacitating agent. The removal from the job site of such person(s) shall not relieve the Contractor of the requirement to provide sufficient personnel to perform adequate and timely services.

5.5 Contractor personnel shall not loiter in or around the Government installation.

5.6 The Contractor shall establish a minimum dress standard to ensure that the attire of those personnel conducting business aboard MCRD San Diego presents a neat and tidy appearance (i.e. no ripped, torn or soiled clothing).

5.7 The Contractor shall not employ active duty military personnel or any career civil service employee to perform work under this contract.

5.8 In performing the services required herein, the Contractor shall conform to all safety rules and regulations applicable to buildings and facilities which are in effect during the time of performance of this contract, specifically Depot Order 5100.2L and Marine Corps Order 5100.8F as well as the Federal Occupational Safety and Health Administration (OSHA) Regulations as may be reasonably required for accident free performance. Appendix 1 lists the USMC orders and they are available on CD-ROM upon request.

5.9 The Contractor and his/her employees shall become acquainted with and obey all Depot regulations as applies to the operations of the functions described herein, and as applied to contract personnel employed and working aboard MCRD San Diego. Subject regulations are available on CD-ROM upon request.

5.10 The Contractor shall comply with all MCRD San Diego security requirements. Upon request, the

Contractor shall submit the name and address of each employee hired for work on this contract and complete any forms required for security.

5.11 Depot Access: The Contractor is required to meet any program security and insurance requirements for access to MCRD San Diego. Compliance to this program and the costs of these fees shall be the full responsibility of the Contractor and shall not be reimbursable by the Government. Depot access requirements and procedures may change during the term of this contract. The Contractor shall comply with all changes, and such compliance shall not be grounds for a request for an equitable adjustment or other contract modification

5.12 During performance under this contract, if the Contracting Officer notifies the Contractor, in writing, of any noncompliance in the performance of this contract regarding safety and health rules and requirements prescribed by applicable federal, state, and local laws, ordinances, and codes, and the Contractor fails to take immediate corrective action, the Contracting Officer may order the Contractor to stop all or part of the work until satisfactory corrective action has been taken. Such an order to stop work shall not entitle the Contractor to an adjustment of the contract price, reimbursement for any resulting increased costs, or an adjustment of the delivery or performance schedule.

6.0 MATERIALS AND SUPPLIES.

6.1 Contractor Furnished Materials: All materials and supplies, unless otherwise specified, shall be provided by the Contractor. At no time will any material and/or supply be used which deviates from the original intended design, appearance, or standard required by the Marine Corps as specified in the latest TM 10120-15/1B.

6.2 Government Furnished Materials: The Government shall provide the following items for all alterations: uniforms, chevrons, NCO stripes, name/service tapes, blue coat, collars for blue coat, service coats, long and short sleeve shirts, epaulets, belt loops, and pocket flaps (excluding snaps).

During the course of this contract, uniform issues and items may change. The materials furnished by the Government may be revised to incorporate the changes to uniform issues and items.

7.0 WORKMANSHIP

7.1 Alteration Markings: All alteration markings shall be made by qualified Contractor personnel who are both experienced and familiar with altering military uniform clothing. Alteration marking shall be performed while the garment is on the individual being fitted and shall include all markings necessary to alter the garment to within the tolerances specified in TM 10120-15/1B. All alterations shall be in conformance with TM 10120-15/1B and shall include pressing seams and cuffs flat, and removal of any chalk markings.

7.2 Sewing, Stitching, Cutting, and Tailoring: All sewing, stitching, cutting, and tailoring shall be performed by qualified Contractor personnel and shall conform to the original intended appearance of the garment within the tolerances permitted by TM 10120-15/1B.

7.3 Original Design: No uniform alteration shall be made which will alter or change the basic design or appearance of the uniform. Further, no uniform alteration shall be made which will deviate from the normal alteration method specified in TM 10120-15/1B.

7.4 Alteration to Linings: Alterations to linings of the blue coat and service coats are considered part of altering the blue or service coat. No additional fee will be paid for these alterations.

7.5 Fitting: The Government fitters are responsible for providing Recruits and Students with the proper size uniforms. To avoid excessive alterations to a uniform provided by the Government fitter, the Contractor should identify to the Government that a different size of uniform is needed. See also paragraph 3.0.4 above regarding excessive alteration disputes.

7.6 Name and Service Tapes: Contractor must obtain approval prior to making name tapes to military specifications. Name tapes will only be made by the Contractor if the Marine’s name is misspelled and a new name tape cannot be otherwise obtained by the Government prior to graduation.

7.7 Sewing on of Name and Service Tapes: Name and service tapes shall be sewn on the Marine Corps

Combat Utility Uniform (MCCUU) blouse and name tape on the MCCUU trouser with the ends of the tape turned under and using a plain straight stitch with thread that matches the tape fabric in accordance with TM 10120-15/1B.

7.8 The Contractor shall sew on the name and/or service tapes and return the MCCUU to Building #662 in accordance with the fitting dates listed in this PWS. The schedule for pick-up and delivery of MCCUUs for sewing on of tapes is normally accomplished during two fittings. Pick-up and delivery schedules are subject to change, due to misspellings, or late delivery of the name tapes. In these instances, the Contractor may perform under the “accelerated delivery” CLIN.

7.9 Four sets of name and service tapes will be sewn on MCCUUs for DI school.

7.10 The Government will only provide MCCUUs that are new or have been laundered prior to pick up for sewing on of tapes. The Contractor is not required to accept uniforms that are not in new or laundered condition to attach tapes.

7.11 TRANSPORTATION OF UNIFORMS.

7.11.1 Transportation of all garments receipted for by the Contractor from the respective MCRD San Diego fitting decks to the Contractor's place of business is at the Contractor's expense.

7.11.2 The Contractor shall return all completed alteration garments to the COR. The COR will determine if the uniforms are returned to Building #662 or Building #156. (See PWS Subsections 7.16.2 for information on series/platoon structure).

7.12 Recruit Issues: Garments shall be separated by item and Recruit Platoon. Separation shall be accomplished using colored tags per each Battalion. The Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Recruit clothing appointment:

7.12.1 Estimates of Recruits’ Uniforms (Male) to transport by quantity and items:

• 300 Dress Blue Blouses

• 300 Gabardine, Wool, Poly/Wool Blouse

• 300 Dress Blue Trousers

• 600 Gabardine, Poly, Poly/Wool Trousers

• 100 Short Sleeve Shirts

• 75 Long Sleeve Shirts

• 10 All Weather Coats

• 900 MCCUU, Set w/tapes

7.12.2 Estimates of Recruits’ Uniforms (Female) to transport by quantity and items:

• 50 Dress Blue Blouse

• 50 Gabardine, Wool, Poly/Wool Blouse

• 50 Dress Blue Trousers

• 100 Gabardine Poly, Poly/Wool Trousers

• 50 (1) Green Skirt

• 50 (1) Blue Skirt

• 15 Long Sleeve Shirts

• 23 Short Sleeve Shirts

• 1 All Weather Coat

• 150 MCCUU, Set w/tapes

Note: This is a possible future requirement. No changes to the contract will be required when--or if--this uniform type becomes an active part of the requirement (Ref PWS 7.18).

7.13 Drill Instructor Issues: Garments shall be separated by item and Drill Instructors School Class. The Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Drill Instructor's school clothing appointment:

7.13.1 Estimate of Drill Instructor Students’ Uniforms (Male) to transport:

• 400 Gabardine, Poly/Wool Trousers

• 400 MCCUU sets

• 100 Long Sleeve Shirts

• 300 Short Sleeve Shirts

7.13.2 Estimate of Drill Instructor Students’ Uniforms (Female) to transport:

• 2 Gabardine, Poly/Wool Trousers

• 1 Gabardine, Poly/Wook Skirt

• 4 MCCUU sets

• 1 Long Sleeve Shirt

• 3 Short Sleeve Shirts

• 1 Blues Trousers

7.14 Recruiters School Issues: Garments shall be separated by item and Recruiters School Groups. The

Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Recruiters School clothing appointment:

7.14.1 Estimate of Recruiters School Students’ Uniforms (Male) to transport:

• 550 Dress Blue Blouses

• 1650 Dress Blue Trousers

• 550 Long Sleeve Shirts

• 550 Short Sleeve Shirts

7.14.2 Estimate of Recruiters School Students’ Uniforms (Female) to transport

• 20 Dress Blue Blouses

• 20 Dress Blue Slacks

• 30 Dress Blue Skirts

• 20 White Shirts

• 20 Long Sleeve Shirts

• 20 Short Sleeve Shirts

7.15 Career Planner School Issues: Garments shall be separated by item. The Contractor shall maintain a reliable means of transportation that is capable of transporting the following approximate quantities of clothing per Career Planner School clothing appointment:

7.15.1 Estimate of Career Planner Students’ Uniforms (Male) to transport:

• 14 Dress Blue Blouses

• 42 Dress Blue Trousers

7.15.2 Estimate of Career Planner Students’ Uniforms (Female) to transport:

• 4 Dress Blue Blouses

• 8 Dress Blue Slacks

• 4 Dress Blue Skirts

• 8 White Shirts

7.16 DELIVERY SCHEDULE. The following delivery schedule consists of issues to Recruits, Recruiters

School Marines, Career Planner Marines, and Drill Instructors School Marines. The Training days (“T” days) listed provides a basic plan that is subject to change as a result of holidays, training commitments, or at Command discretion. Sundays are not considered a “T” day or “M” day. Federal Holidays that fall on Mondays have a significant impact on fitting since fittings generally cannot be moved. Other holidays may affect the turnaround time. All changes shall be coordinated between the Contractor and the COR. When the schedule states "Fitting," the contractor is required to provide adequate number of tailors to be on site at MCRD San Diego to ensure fittings for all Recruits/Students are completed. The number, location, and times of fittings are subject to change at the Government’s discretion. The Government will provide a minimum of a sixty (60) calendar day notice prior to implementing a schedule change.

7.16.1 Recruit Schedule: This schedule provides the general fitting appointment times for one company. Each company is divided into two series, “lead” being the first series of the company, and “follow” being the second series of the company. The schedule below will be valid for all companies within a battalion and all Battalions within the Recruit Training Regiment (RTR). Companies that are 300 Marines or less may be put on a "company track" at the discretion of the RTR. When this occurs the company will operate on the "lead" schedule.

7.16.2 RETURN UNIFORM NLT the specified TIME on the specified T or M day

APPOINTMENTS T or M DAY TIME (PT) TO BLDG #662 RETURN FIRST FITTING: (fellow) T-25 0730-1500 T-34 0630 FIRST FITTING: (lead) T-26 0730-1500 T-34 0630

P/U 3 sets MCCUU D/O 2 Sets MCCUU

T-34 0630-0800 T-40 1300

P/U 3 sets MCCUU D/O 2 Sets MCCUU

T-34 0800-0930 T-40 1300

SECOND FITTING:

(lead)

M-3 0800-1100 M-7 0800

SECOND FITTING:

(follow)

M-3 1200-1530 M-7 1000

FINAL PICK-UP AND

GO: (lead)

M-7 0930-1030

FINAL PICK-UP AND

GO: (follow)

M-7 1200-1300

7.16.2.1 Recruiters School Students Schedule:

APPOINTMENTS T DAY TIME (PT) RETURN UNIFORM

DATE/TIME

TO BLDG #662 RETURN

FIRST 1/2 FITTING:

Dress Blues

T-5 0530-0800 T-24 0600

SECOND 1/2 FITTING:

Dress Blues

T-10 0530-0800 T-24 0600

SECOND FITTING:

Re-tailor Dress Blues White Gear Issue

T-25 0600-0800 T-29 0600

THIRD FITTING:

Re-tailor Dress Blues as necessary

T-30 0600-0800 T-32 0600

7.16.2.2 Drill Instructor School Students Schedule

TO BLDG #662 RETURN

FIRST FITTING:

Initial Issue

T-36 0900-1100 T-43 0800

SECOND FITTING:

Re-tailor as necessary

T-44 1200-1400 T-49 0800

PICK-UP AND GO:

Re-tailor as necessary

T-49 1200-1400 T-51 0800

7.16.2.3 Career Planners School Students Schedule

TO BLDG #662 RETURN

FIRST FITTING:

Initial Issue

T-7 0600-0730 T-16 0800

SECOND FITTING:

Re-tailor as necessary

T-17 0630-0800 T-24 0800

PICK-UP AND GO:

Re-tailor as necessary

T-25 0630-0730 T-28 0800

7.16.3 Expanded Hours: Approximately 12 times a year, the Retail Clothing Branch is required to expand its hours 1-2 hours each instance (approximately 6-10 hours). In the event the hours of the Retail Clothing Branch are expanded, the Contractor will be required to perform its work hours accordingly (usually no earlier than 0530 and no later than 1700) to support Marine Corps Recruit alteration appointments. Generally, tailoring support will be the only service required after normal working hours should the Retail Clothing

Branch temporarily expand its hours of operation. Forty-eight (48) hours advance notice will be given to the Contractor prior to expanding hours of work.

7.16.4 Walk-in Tailoring: During normal operating hours, the Contractor shall have a tailor service available for the tailoring of uniforms. All alterations shall be charged at the schedule price. The tailor will be expected to arrive to perform alteration markings no later than 45 minutes after notification. The tailor will then perform the alterations at their premises. Items shall be returned within three working days following the fitting.

This is expected to happen approximately 100 times per year. This number can increase at the discretion of the COR. A single event will include one to several personnel requiring tailoring services at one unscheduled time period. These events are required when Recruits or Students miss their original fitting appointment and subsequently need prompt tailoring services. Walk-ins will only be accepted between the hours of 0700 to 1500. This time may be changed at the discretion of the COR.

7.16.5 Accelerated Delivery Schedule: Accelerated delivery will only be used for fittings outside of regular scheduled appointments. It cannot be used for regular scheduled appointments regardless of delivery times less than 72 hours. Delivery of altered uniforms using the Accelerated Delivery Schedule shall be returned to the Retail Clothing Branch at Bldg.662 at an agreed upon time within a 72 hour period. Accelerated alterations can range from one item to a complete issue. THE ACCELERATED

DELIVERY SHALL ONLY BE USED WITH PRIOR WRITTEN APPROVAL FROM

THE COR.

7.16.6 Emergency Tailoring: Emergency clothing appointments may occur, on occasion, which require alteration services for Recruit personnel. When an emergency clothing appointment is directed by the COR, the Contractor must return tailored uniforms at an agreed upon time within three hours. This is expected to happen approximately 50 times per year and each event is for one individual. Each event may consist of one garment or up to a full issue. EMERGENCY TAILORING SHALL ONLY BE USED WITH PRIOR WRITTEN APPROVAL FROM THE COR. Any payment for COR-approved emergency tailoring will be in accordance with the contract CLINs for Emergency Tailoring.

7.16.7 Time of Delivery: Uniforms will be returned during normal working hours of 0630-1600.

7.16.8 Contractor Notice Regarding Late Delivery: In the event the Contractor anticipates or encounters difficulty in complying with the contract delivery schedule or in meeting any of the other requirements of the contract, the Contractor shall immediately notify the COR and follow up, in writing, indicating the reason(s) for late delivery. The information shall not be construed as a waiver by the Government (i) of any delivery schedule or date,(ii) of compliance with any other contract requirement by the Contractor, or (iii) of any other rights or remedies provided to the Government by law under this contract.

7.16.9 Early Deliveries: The Contractor is authorized to deliver and/or exceed the delivery rate set forth in the schedule. Such accelerated delivery shall not obligate the Government to any additional costs.

7.17 TRACKING REQUIREMENTS: The Contractor shall record and shall maintain all uniform alterations completed under the contract. The Government prefers the tracking to be electronically with the ability to export the tracking report into a spreadsheet, such as Microsoft Excel. At a minimum, this spreadsheet shall include data categorized by: (1) number of individuals serviced under Company name for Recruits or the School name for Students; (2) CLIN used for individual alteration types of services performed; and, (3) the calendar date of services performed. The Government shall have full access to these Contractor records and will review and may monitor these records at any time during work hours. There are approximately 80 individually marked alterations. Each alteration shall be itemized by type.

7.17.1 The Contractor shall submit monthly reports that are due by the 10th day of the following month. The reports shall itemize all alterations by uniform-type, as listed under Appendix 4 of the PWS in a format agreed upon by the COR. Due to scheduling duties, there will occasionally be an adhoc need for the report. When requested, the Contractor shall provide the COR the report within four (4) hours. The monthly and adhoc reports shall be available to the COR in the Retail Clothing Branch, MCRD San Diego, via a web portal on demand, by the due date (for monthly reports) or within four hours of demand (for adhoc reports).

7.17.2 The Contractor’s tracking system shall be fully operational upon the date of contract award. (The Government reserves the right to institute a schedule change with 60 days’ notice; any costs associated with changes to the tracking system used by the Contractor to accommodate the schedule change will be the borne by the Contractor).

7.18 FORECAST OF INDIVIDUALS NEEDING ALTERATIONS. The following list provides an estimated forecast of anticipated Recruit and Recruiters School input scheduled during the contract period. This is a forecasted estimate only and shall not constitute a basis for price adjustment or claim under this contract in the event the estimated Recruit input should vary. Actual alteration furnished herein for clothing shall be performed at the contractor's off-site place of performance. There are approximately 300 to 600 male recruits per week, who will require uniform alterations. Appendix 2 contains specific monthly forecast workloads.

7.18.1 MCRD San Diego currently does not process female recruits; however, a change in mission is possible and support of female uniforms shall be required. The vendor shall be given 10 business days’ notice before this type of change occurs.

7.18.2 MCRD San Diego currently does not any scheduled career recruiter classes requiring support; however, alteration support of career recruiter classes is possible. The vendor shall be given ten (10) business days’ notice before this type of change occurs.

7.18.3 Career Planner School (Reserve) is a new requirement for MCRD San Diego; there is no historical data available. The requirement is expected in July and August of 2019. There is no anticipated requirement in the base period.

7.18.4 Yearly estimated quantities historically experience a +/- 15% variation depending on the needs of the Marine Corps. Estimates for the base period and each option year are as follow:

1. 16,500 Male Recuits

2. 220 Drill Instructor School (Males Only)

3. Recuiter School

• 1,380 Males

• 120 Females

• 1,500 Total

4. Career Planner School

• 48 Males

• 12 Females

• 60 Total

7.19 PACKAGING AND MARKING. Contractor shall take measures to protect all garments while in the contractor’s possession. The Contractor is responsible for garments from the time of receipt at the fitting appointment until altered garments are delivered back to the Government. All garments shall be afforded the degree of packaging required to prevent deterioration and damage due to handling and storage.

7.19.1 The Contractor shall be responsible for all garments in Contractor’s custody. Upon receipt of garments, the Contractor's custodial responsibility shall remain in effect until such time as the altered garments are returned and accepted on the appropriate form, by the COR.

7.19.2 Identification of Garments: The Contractor shall provide a color-coded string tag approved by the COR as a means of marking or identifying all garments requiring alterations. A different color shall be used to identify each Battalion, Recruiter’s School, Drill Instructor’s School, and Career Planner School. The Contractor shall provide color tags for purposes of distinguishing between Battalions, Recruiter’s and Drill Instructor Schools and for emergency alterations. Garments shall be tagged to ensure that each garment receipted for by the Contractor can be readily identified to the individual for whom the garments were originally issued. Marking must not be of a permanent/indelible nature. For COR approval, the Contractor shall provide the color-coded string tag and color tags to the Government within five business day after receipt of award.

7.19.3 Damaged or Missing Garments: The following action shall be taken upon determination by the COR that an article of clothing in the Contractor's custody has been damaged or is missing:

7.19.3.1 The COR will attempt to resolve any issue that does not involve providing additional funds.

7.19.3.2 Within five (5) calendar days (or before graduation, whichever is earlier) after receipt of the COR’s notification of damaged or missing garments, the Contractor shall repair, correct, and tailor to fit the damaged articles at no additional cost to the Government.

7.19.3.3 If the COR cannot resolve the issue with the contractor or if additional funds are required, the COR will notify the Contracting Officer, in writing, setting forth an itemized list of damaged or missing clothing items. The status, supported by details (i.e. Platoon number, individual alteration number, description of garment, and present status of garment), shall also be included. The Contracting Officer will notify the Contractor, in writing, of the damaged or missing garments.

7.19.3.4 In the case of damaged or lost garments, the Contractor shall replace subject articles by means of a purchase from the Marine Corps Exchange (MCX) through the COR at the current price (the price is subject to change).

7.19.3.5 All replacements shall be provided to the COR with ample time to tailor, as appropriate, prior to the respective graduation ceremony.

7.19.3.6 Tailoring of replacement items shall be at no additional cost to the Government.

7.19.3.7 Articles subsequently found relative to the provisions of 3.9.3.1 and 3.9.3.2 shall be returned to the COR. Any non-repairable or damaged articles of clothing replaced by the Contractor shall be returned to the COR.

7.19.4 PRESSING: Coats and trousers shall be pressed utilizing commercial quality, steam powered equipment after alteration. Pressing of uniforms shall be done only to remove chalk marks - only the chalk markings on altered garments shall be pressed - NOT the entire garment.

8.0 CONTRACTOR QUALITY CONTROL PLAN. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

8.1 The Contractor’s Quality Control Plan (QCP) shall address, at a minimum, each required service shown in the Performance Requirement Summary (PRS) of the Quality Assurance Surveillance Plan

(QASP).

8.2 The QCP shall be submitted by the Contractor within fifteen (15) calendar days after receipt of QASP, for review and approval by the Government.

8.3 The plan shall be in sufficient detail to demonstrate commitment to quality control across the entire spectrum of this contract. Records of all inspection work performed by the Contractor shall be documented and maintained.

8.4 Within five (5) business days of a Government request, the inspection records shall be made available to the Government.

8.5 The Contractor shall develop corrective action plans designed to correct any deficiencies noted during the Contractor’s Quality Control inspections.

8.6 Corrective action plans shall be effective at preventing repeated defects.

9.0 GOVERNMENT QUALITY ASSURANCE.

9.1 Quality Assurance Surveillance Plan (QASP). The Government will monitor the Contractor’s performance using a combination of inspection and validated customer complaints in accordance with the Quality Assurance Surveillance Plan (QASP).

9.1.1 The QASP shall be provided to the Contractor within five (5) business days of contract award.

9.1.2 A Contracting Officer’s Representative (COR) will be designated to represent the Contracting Officer for the purpose of coordinating with the vendor in administering the technical aspects of contract performance.

9.1.3 The Contracting Officer may issue written or oral instructions to fill in details in the scope of work set forth in this contract via the COR.

9.1.4 The COR is not authorized to make any changes which affect the contract amount, terms or conditions.

9.1.5 The Contracting Officer is the only party authorized to bind the Government.

9.2 The Government will inspect the Contractor's efforts for compliance with the contract terms to the standards set forth in TM10120 15/1B.

9.3 Contractor Discrepancy Reports (CDR).

9.3.1 When the Contractor's overall performance is unsatisfactory, a CDR will be issued by the COR via the Contracting Officer.

9.3.2 The Contractor shall reply, in writing within ten (10) days following receipt of the CDR, identifying the reason(s) for unsatisfactory performance and discussing the corrective action to be taken to prevent recurrence.

9.3.3 A meeting between the Government and the Contractor may be called whenever a CDR is issued for discrepancies or an issue involving Contractor non-responsiveness occurs during the evaluation/surveillance period.

9.3.4 The written minutes of this meeting will be prepared by the Government and signed by the Contractor.

9.4 This contract is subject to Government inspection during any phase of fitting and final delivery. Only those alterations not in compliance with TM 10120-15/1B will be considered and counted as a defect.

9.5 Acceptance acknowledgment that the Contractor services conform with applicable contract quality-standards ordinarily occurs after delivery of the altered uniforms and the completion of quality assurance actions in accordance to the PRS and the QASP. MCRD San Diego Battalion Commanders or Directors of Schools will conduct final inspections prior to graduation.

9.5.1 If any uniform garments are deemed defective at the Commanders’/Directors’ inspection, the Contractor shall rework those defective garments and deliver them to the COR for final inspection and acceptance.

9.6 The Contractor will be required to provide a tracking system to record the alteration markings made by the Contractor’s personnel providing tailoring.

9.6.1 The system must be outlined in the Management Plan. This system must be in service type (Recruit active/reserve, Recruiter School, Drill Instructor School, Career planner) sequence and feature all applicable alteration markings of the approximately eighty (80) individually priced alterations.

9.6.2 Following the initial fitting (determination of size of garment) by a Government employee, the Recruit or Marine is seen by a Contractor tailor.

9.6.3 The Contractor tailor shall follow standard industry practices and TM 10120-15/1B for marking uniforms that require alteration.

9.6.4 The Recruit or Marine will then proceed to the Government ABM, who inputs all alteration markings into the provided system, by service type.

9.6.5 This system must be able to compile data entries on a daily, weekly, and monthly basis.

9.6.6 The totals for each service type are used to verify the contractor's monthly totals for alterations.

9.6.7 Any discrepancies shall be addressed to the COR. If an agreement cannot be reached, the issue shall be referred to the Contracting Officer.

9.6.8 The Contracting Officer will consider and evaluate all information, and will be the deciding authority. The decision rendered by the Contracting Officer shall be final.

9.7 Random Inspections: The COR will conduct random quality inspections on delivered altered uniforms to ensure that the alteration services performed are satisfactory. The COR will conduct quality inspections by comparing the altered uniform with the alteration requirement on the spreadsheet for that particular clothing appointment. The quality inspection shall also be used to ensure that all alterations are made in accordance with TM 10120-15/1B and the requirements contained in this contract.

9.8 Performance Evaluation Meetings: The Contractor's representative shall meet with the Government's

COR weekly during the first three (3) months of the contract. Thereafter, meetings will be as often as necessary, but not less than monthly, at the discretion of the COR. A mutual effort is to be made during these meetings to resolve all issues identified. The written minutes of these meetings shall be prepared by the Government and shall be signed by the Contractor. If the Contractor does not concur with the minutes, the Contractor shall state any areas of disagreement to the Contracting Officer, in writing, within three (3) days of the meeting.

9.9 Non-performed or Unsatisfactory Work: The Government will give the Contractor written or oral notice of deficiencies when discrepancies are noted. Contractor shall only invoice for authorized work completed.

9.9.1 Non-performed work.

9.9.1.1 The Government will verify that this work is not in the Contractor’s invoice.

Any invoices containing non-performed work will be returned to the Contractor for correction.

9.9.1.2 The Government may, at its option, afford the Contractor the opportunity to perform the non-performed work within 24 hours.

9.9.1.3 Upon notice to the Contractor, the work shall be completed at standard rates, with no additional cost to the Government.

9.9.2 Unsatisfactory work.

9.9.2.1 The Government may, at its option, afford the Contractor the opportunity to correct the unsatisfactory work 24 hours. Unsatisfactory performance shall be corrected at no additional cost to the Government;

9.9.2.2 The Government may, at its option, perform the services by using other means.

The contractor shall be responsible for the associated costs; or,

9.9.2.3 The Government will verify that this unsatisfactory work is not in the Contractor’s invoice. Any invoices that includes billing for unsatisfactory work will be returned to the Contractor for correction unless the Contractor is afforded an opportunity to and has re-performed the work satisfactorily.

9.9.3 Re-work and Costs.

9.9.3.1 Rework: First fitting for Recruits commences approximately five weeks into the training cycle and the second fitting will commence approximately in week eleven of the training cycle.

9.9.3.2 The Contractor shall bear any associated costs for re-work after the second fit.

9.9.3.3 For any alterations for Recruiter School Students, Drill Instructor School

Students and Career Planner School Students, after the second fit, the Contractor shall bear any associated costs for re-work after the second fit.

10.0 EQUIPMENT, MATERIAL, AND PERSONNEL REQUIREMENTS. The Contractor shall have all required equipment, material and personnel available for full performance of all services required under this contract on the effective date of the contract.

11.0 TRANSITION PERIOD. There may be a thirty (30) day transition period between the current contracted effort and this requirement to allow the incoming contractor to become familiar with uniform alteration operations at MCRD San Diego. This will allow for an orderly turnover and ensure the continuity of uniform alteration services.

11.1 Transition In:

11.1.1 The incoming contractor shall begin performance and coordination with the outgoing contractor.

11.1.2 The incoming contractor will have their full staff on site at the beginning of the 30-day transition period and shall work with the outgoing contractor to coordinate the transition.

11.1.3 The incoming contractor will provide training to government personnel for technical aspects of tracking/accounting software.

11.1.4 The incoming contractor will submit a timeline of how they will be fully operational at the end of the 30 day transition period.

11.2 Transition Out: The outgoing contractor will assist the incoming contractor to ensure that there is no break in service.

11.2.1 The outgoing contractor will maintain its existing staff on-site and continue to perform at full capacity to continue to meet delivery schedules until the completion of the 30-day transition period.

11.2.2 All incumbent owned equipment to include intellectual property will remain with the incumbent upon completion and approval of the transition.

12.0 FEDERAL HOLIDAYS. These are dates specified by the Federal Government of observed holidays, which generally fall on a Monday, but may also fall on a specific calendar date. The Contractor may be required to work on a Federal Holiday.

12.1 There are ten (10) federal holidays currently recognized by the U.S. Marine Corps:

• New Year's Day

• Martin Luther King's Birthday

• Presidents' Day, Memorial Day

• Independence Day

• Labor Day

• Columbus Day

• Veterans' Day

• Thanksgiving Day

• Christmas Day.

13.0 DEFINITIONS. Terms used in this contract may be used elsewhere in a different context. In order to prevent confusion and misunderstanding, specific definitions of some of the terms, phrases and codes as used in the contract are listed below.

13.1. ACCEPTABLE QUALITY LEVEL (AQL): A measurement used in conjunction with Quality

Assurance (QA) plans that sets the point at which work performance becomes unsatisfactory. The AQL is stated either as a percentage/proportion of the work that must comply with the established standards or as a number of occurrences of incidents identified over a set period of time. When the level or instances of noncompliance exceeds the AQL, the performance of the particular work effort is unsatisfactory.

13.2. ALTERATION BAY MANAGER (ABM): The ABM is the Government employee who records the alteration marks of the Contractor’s tailors. The ABM has the responsibility to challenge any alteration that he considers excessive.

13.3. BATTALION: The Battalion is the next largest military command unit (following a Regiment) aboard MCRD San Diego and is used as a unit of measure for training and accountability of Recruits during Recruit training. The Battalion is divided into four smaller units known as Companies. Generally, a Battalion trains between 800 and 1900 Recruits at any given time.

13.4. COMPANY: A command unit used as a control measure for training and accountability of Recruits during Recruit training. There are four Companies in a Battalion; and two series compose one Company. There are between 300 and 700 Recruits per Company during a training cycle.

13.5. COMPANY TRACK: When a Company's strength is 300 or less, both series will have an issue appointment on the same day.

13.6. CONTRACTING OFFICER (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

13.7. CONTRACTING OFFICER'S REPRESENTATIVE (COR): The person who oversees the

Contractor’s performance of the contract and has the authority to perform only those functions authorized by the Contracting Officer in the COR Appointment Letter.

13.8. CONTRACTOR (KTR): The term herein used to refer to both the prime Contractor and any subcontractors employed by the Contractor.

13.9. DEFECT: A deficiency or noncompliance with established standards.

13.10. ALTERATION DEFECT: One single alteration defect equals one or more alteration flaws per individual’s set of garments inspected.

13.11. FISCAL YEAR (FY): The Government's annual accounting period from 1 October through 30

September.

13.12. GOVERNMENT-FURNISHED (GF): Facilities, equipment, and supplies hat are provided by the Government to the Contractor for use during the term of the contract. Custody of "GF" items reverts back to the Government at the end of the contract term.

13.13. INSPECTION: Examining and/or testing to determine conformance to contract requirements.

13.14. JOB: The unit for services to be performed, as indicated in the Contract Line Item detail. A "job" is further defined as the properly altered/fitted uniform(s) during a first fitting or a second fitting for either a Recruit, Drill Instructor Student, Recruiter School Student or Career Planner Student. Each complete first or second fitting (inclusive of all items being altered, including name tapes) constitutes a CLIN unit of "job" for invoicing purposes. If a third fitting is needed, it shall be done at no additional cost to the Government, as third fittings typically occur shortly after second fittings and are scheduled to address required minor changes.

13.15. MEN'S ALL WEATHER COAT: The all-weather coat is a full length coat with a detachable liner. The coat is manufactured from material that repels water, is full length, double breasted, and includes a belt. The all-weather coat is provided in a numeric numbering system, including the length size selection, depending on the individual's height.

13.16. MEN'S BLUE COAT (Dress Coat): The coat is mid-thigh length, single breasted with a belt. The coat is provided in a numeric sizing system, including length sizes, dependent upon the individual's height.

The coat has been manufactured using a variety of materials; however, the material in most common use today is gabardine. The dress blue coat is intended to be a formfitting garment.

13.17. MEN'S GREEN COAT (Service Coat): The coat is single breasted, mid-thigh length, with a belt. The service coat is provided in a sizing system, including length sizes, dependent upon the individual’s height. This coat has been produced using a variety of fabrics over the years; however, the material in most common use today is gabardine. The service coat is intended to be a semi-formfitting garment.

13.18. MEN'S TROUSERS, SERVICE GREEN AND DRESS BLUE: Trousers have plain fronts, slide fastener closures, front zippers, and unfinished bottoms. They are designed to fit smoothly but not tightly around the hips, seat, and waist with fullness for comfort.