B08_Attch1_HAVO_Water_System_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

MONITORING, TESTING, AND

MAINTENANCE OF WATER TREATMENT &

DISTRIBUTION SYSTEMS

Hawai'i Volcanoes National Park

Hawai'i Island, Hawai'i

DATE: August 1, 2025

Prepared by: Danial Drake & Rochelle Koi

National Park Services (NPS) Pacific Western Region (PWR) – Interior Region 12

Table of Contents

1.0 DESCRIPTION OF SERVICES

1.1 BACKGROUND

1.2 MONITORING, TESTING, AND MAINTENCE OF WATER TREATMENT AND

DISTRIBUTION SYSTEMS

1.3 PERMITS, LICENSE & INSURANCE

1.4 CONTRACTOR PROVIDED EQUIPMENT AND SUPPLIES

2.0 CONTRACT PERFORMANCE

2.1 SERVICE SUMMARY (SS)

2.2 CONTRACTOR WORK SCHEDULE

2.2.1 Schedule Submission & Approval

2.3 PROGRESS MEETINGS

2.3.1 Progress Meeting Minutes

2.4 CONTRACTOR’S QUALITY CONTROL

2.4.1 Contractor’s Quality Control Plan (QCP)

2.4.2 Contractor’s Quality Control Checklist(s)

2.5 QUALITY ASSURANCE

2.6 GOVERNMENT REMEDIES

3.0 CONTRACTOR PERSONNEL

3.1 CONTRACT MANAGER

3.2 CONTRACTOR PERSONNEL APPEARANCE

3.3 EMPLOYEE RESTRICTIONS

4.0 GENERAL INFORMATION

4.1 HOLIDAYS

4.2 GOVERNMENT FURNISHED PROPERTY AND SERVICES

5.0 INSTALLATION ACCESS

5.1 WORK RESTRICTIONS & RESOURCE PROTECTION

5.1.1 Preservation of Natural Features

5.1.2 Invasive Species Prevention

5.1.3 Archeological Resources

5.1.4 Air Quality

5.2 INSTALLATION SECURITY AND ACCESS REQUIREMENTS

5.3 SAFETY REQUIREMENTS AND REPORTS

5.4 DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT OR VEGETATION

5.5 SPECIAL PANDEMIC PROCEDURES

6.0 APPENDICES

1.0. DESCRIPTION OF SERVICES

The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that water treatment and distribution systems are inspected, tested, monitored, and maintained at Hawai'i Volcanoes National Park (HAVO). The Contractor shall accomplish the required services by performing daily monitoring, testing, and minor maintenance repairs to the HAVO Water systems. Performance to start immediately of contract award.

HAVO intends to award a firm-fixed priced contract to monitor, test, and maintain or repair the water and distribution systems. The contract will be awarded for a year of service starting from October 1st, 2025, thru September 30th, 2026. The contractor shall maintain treatment processes to meet all rules, regulations, and requirements mandated by Department of Health (DOH) Safe Drinking Water Branch (SDWB) for all Public Water Systems (PWS) and other local, state, or federal regulations including National Park Service Public Health: Protection and Prevention Reference Manual-83A (RM83-A).

Only technicians authorized shall perform work on this system. The contractor shall provide all transportation, shipping, labor, tools, equipment, and material to accomplish the following: All water treatment and distribution systems will be monitored, tested, and maintained in accordance with manufacturer’s specifications, local, state, and federal requirements.

The contractor shall have considerable knowledge of equipment, facilities, materials, methods, and procedures used in water collection and treatment systems, working knowledge of water treatment plant operations and maintenance activities. The contractor shall have knowledge of materials for plumbing such as ductile, iron, copper, cast iron, plastic, steel, PVC, PEX, and HDPE piping and fittings;

knowledge of maintenance materials such as filters, lubricants, seals, and bearings. The contractor shall have the ability to work with all types of chemicals used in water treatment including soda ash, chlorine, zinc orthophosphate, etc. The contractor must have the ability to lift 50 pounds, traverse through rain forested areas and lava topography for minor repairs or inspections, and work in all types of weather conditions (VOG (Volcanic Off Gassing), rain, heat, cold, etc.)

The water treatment and distribution system include the following facilities:

1. Water Treatment Room & Slow Sand Filters

2. Water Tanker Transfer Room

3. Distribution Pump Room

4. Raw Water Pump House

The Government anticipates a work schedule consistent with the estimated work schedule captured in 2.1 Service Summary (SS). Contractor services shall start immediately following contract award. Pre-coordination activities following contract award but in advance of the performance start date may be required. The Contractor shall comply with pre-coordination directions issued by the Contracting Officer that serve to initiate contract performance.

1.0.1. DEFINITIONS

a. Contracting Officer (CO): The Contracting Officer the duly authorized Government party with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. The Contracting Officer is responsible for ensuring that all legal and regulatory requirements are met. Only the Contracting Officer can bind the Government contractually, including, as this contract is structured, authorizing repairs and replacements (R&R) exceeding $2,500.00, issuing contract modifications, and negotiating contract terms.

b. Contracting Officer’s Representative (COR): The Contracting Officer’s Representative is an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions related to the contract. The COR’s authority is derived from the CO through a COR appointment letter, which outlines the scope of the COR’s duties and responsibilities. The COR is responsible for ensuring that the contractor’s performance meets the contractual requirements, but they do not have the authority to make decisions that change the terms and conditions of the contract, to include price, schedule or scope changes, or to authorize repairs or replacements exceeding $2,500.00.

c. Maintenance: The regular and systematic servicing and upkeep of systems, equipment, or components to ensure they are functioning properly, remain in compliance with applicable standards, and are able to perform as intended. Maintenance activities include tasks such as cleaning, lubricating, calibrating, adjusting components, and replacing minor parts such as screws, nuts, bolts, and other nominal value items that are typically used in routine servicing.

The purpose of maintenance is to prevent failures, address small issues before they escalate, and extend the useful life of the system or equipment. Maintenance does not involve significant repairs or the replacement of major components, which would be categorized separately as repairs or replacements.

d. Deficiency: Any condition or issue identified in the units covered under the contract that deviates from the required standards, specifications, or operational expectations. A deficiency indicates that something is not functioning properly, is damaged, or is otherwise not in the state it should be according to the contract’s terms.

e. Repair: The process of restoring an item, component, system, or structure to its original or functional condition after it has been damaged, worn, or deteriorated. This can involve fixing, mending, patching, adjusting, or refurbishing parts that are broken or not working properly. The goal of a repair is to bring the item back to its intended use or functionality without necessarily replacing it entirely.

f. Replacement: The process of removing an existing item, component, system, or structure that is damaged, worn out, or no longer functional and substituting it with a new, identical, or equivalent item. Replacement is typically carried out when the existing part cannot be effectively repaired or when it is more cost-effective or practical to install a new item rather than attempt a repair.

g. Additional Repair: A repair where the total estimated cost of restoring an item, component, or system back to its original or functional condition will exceed more than $2,500.00.

h. Minor Repair: A repair where the total estimated cost of restoring an item, component, or system back to its original or functional condition will NOT EXCEED or is highly likely NOT TO EXCEED more than $2,500.00. If a reasonable likelihood exists that the repair may exceed $2,500.00 then the repair shall be treated as an Additional Repair.

i. Additional Replacement: A replacement where the total estimated cost of removing an item, component, or system that is damaged, worn out, or no longer functional and substituting it with a new, identical, or equivalent item will exceed more than $2,500.00.

j. Minor Replacement: A replacement where the total estimated cost of removing an item, component, or system that is damaged, worn out, or no longer functional and substituting it with a new, identical, or equivalent item will NOT EXCEED or is highly likely NOT TO EXCEED more than $2,500.00. If a reasonable likelihood exists that the repair may exceed $2,500.00 then the repair shall be treated as an Additional Repair.

k. Additional Repair & Replacement (R&R) (“Additional R&R”): Refers to repairs and/or replacement activities where the total estimated cost of the identified activities will exceed more than $2,500.00.

l. Minor Repair & Replacement (R&R) (“Minor R&R): Refers to repairs and/or replacement activities where the total estimated cost of the identified activities will NOT EXCEED or is highly likely NOT TO EXCEED more than $2,500.00. If a reasonable likelihood exists that the repairs and/or replacement activities may exceed $2,500.00 then the work shall be treated as an Additional Repair & Replacement (R&R).

1.0.2 ABBREVIATIONS

a. CO: Contracting Officer

b. COR: Contracting Officer’s Representative

c. HAVO: Hawai'i Volcanoes National Park

d. NPS: National Park Service

e. R&R: Repair and replacement

1.1. BACKGROUND

Hawai'i Volcanoes National Park has approximately 4,000 daily visitors, the park ranks among Hawai'i’s top three tourist destinations. Visitors engage with volcanic landscapes, hike trails, drive scenic roads, and explore the park’s rich cultural and natural heritage. HAVO is located at 4,000 ft elevation, weather varies daily and may be rainy and chilly at any time of the year. Temperatures vary from 52 degrees F to 77 degrees F. Volcanic eruptions are likely and may produce vog, acid rain, ash fall, pele’s hair (volcanic glass), and tephra. Our sole source of drinking water at HAVO is from rain.

Our water system collects treats and stores rainwater for public consumption. The HAVO water collection system is significant as an example of a system designed to provide water in an area where wells or surface water are not commonly used. Sodium Carbonate is added to the water to reduce the acidity. The water is processed through three Slow Sand Filters. Zinc-Orthophosphate is added for corrosion control and Sodium Hypochlorite is added for disinfection to make it safe for consumption.

The water consumption on average is about 17,000-26,000 gallons per day. The HAVO water treatment system is open year-round.

Two (2) rain shed roofs collect rain and transfer the water to two ground catchment reservoirs. One rain shed is 38,450 SF, and the other rain shed is 41,640 SF. Water is stored in two (2) ground reservoirs.

Reservoir # 1 is 628,558 gallons. Reservoir # 2 is 1,043,156 gallons. Water is transferred and pH with soda ash (Sodium Carbonate) in raw water pump house to five (5) raw water storage tanks. Three (3) - 500,000-gallon tanks and two (2) – 750,000-gallon tanks. Water is gravity fed from raw water storage tanks to a roughing filter, then to three (3) slow sand filters. Filtered water is sent to clear well. Clear well water is sent to treatment room pump house, to be chlorinated and zinc orthophosphate added to it.

It is monitored for turbidity here with an on-line meter running any time the system is actively treating water. It is then pumped to two (2) finished water storage tanks each 500,000 gallons. Finished water tanks feed into the main pump room that pressurizes and feeds the 7,000-gallon pressure tank, and the distribution system. There is an on-line chlorine and pH monitoring station monitoring the main feed to the distribution system.

1.2. MONITORING, TESTING, AND MAINTENCE OF WATER TREATMENT &

DISTRIBUTION SYSTEMS

All treatment and distribution systems will be monitored, tested, and maintained in accordance with manufacturer’s specifications, federal, state, and local requirements.

1.2.1. SUBMITTALS

(1) Deficiency Report (Para 1.2.2.5)

(2) Annual Schedule (Para 1.2.2.6)

Existing company reports, forms, and documentation (“company documentation”) may be used in lieu of creating documentation specifically for use by NPS but any company documentation used must satisfy all informational requirements of paragraph 1.2.1. and its subparagraphs.

1.2.1.1. Deficiency Report. When any deficiencies are identified covered under contract, the Contractor shall inform the COR immediately. Any conditions that present an immediate health, safety, and welfare (HSM) risk or which present an emergency condition shall immediately be identified to the COR. For non-HSM deficiencies, the contractor shall submit a Deficiency Report to the COR and CO no later than 2 days after identifying the deficiency(ies). The Deficiency Report shall include, at a minimum, the following information:

(1) Description of failure (pictures, drawings, etc.)

(2) Justification (what will happen if repair is not accomplished)

(3) Proposed description of repair work (including drawings, pictures, etc.)

(4) Material list for repair (description of article, quantity, catalogue-cut, pictures, etc.)

(5) Man-hour list (type of worker(s), required man-hours for each worker type, etc.)

(6) Proposed repair schedule (when can the repair be performed and how long will the repair take to complete)

(7) Cost estimate for repair work (include all contemplated costs, to include travel)

Note: Cost Estimates – If there is a likelihood that a repair may cost more than $2,500.00, the Contractor shall send the Deficiency Report to the CO and COR. All R&R estimated to exceed $2,500.00 will require CO authorization prior to Contractor performance. The COR may only authorize minor repairs not to exceed $2,500.00, using either the Government Purchase Card (GPC) or a pre-funded Contract Line-Item Number (CLIN) for minor R&R as the payment method.

1.2.1.2. Annual Schedule. The contractor shall submit an annual schedule to the COR and CO within immediately after contract award for approval prior to performance. The annual schedule shall show the order in which the contractor proposes to perform the monitoring and maintenance services, the dates on which the contractor will start each work element and the scheduled date for completion of each element.

The Contractor shall not deviate from the approved schedule without prior authorization from the COR.

The Contractor shall request any schedule deviations at least 3 days prior to any scheduled performance date that may be affected.

1.2.2. WATER TREATMENT AND DISTRIBUTION SYSTEMS:

The Contractor shall inspect, test, and provide maintenance on water treatment and distribution systems in a manner consistent with the frequencies established by Appendix A.

1.2.2.1. WATER TREATMENT AND DISTRIBUTION SYSTEMS MONITORING AND TESTING

The Contractor shall perform the following tasks for those water treatment and distribution systems identified by Appendix B.

a. Operates and maintains water treatment systems including, taking weekly distribution residuals, keeping daily logs, checking tank and reservoir levels, monthly bacteria tests, notifying park staff of any apparent or potential leaks, monitoring slow sand filter differential levels, as needed daily weekday chlorine reads on potable tanks.

b. Tracks key real-time monitoring and control of various process using available manual local controls systems.

c. Maintain treatment process to meet all rules, regulations, and requirements mandated by Department of Health (DOH) Safe Drinking Water Branch (SDWB) for all Public Water Systems (PWS) and other local, state, or federal regulations including National Park Service Public Health: Protection and Prevention Reference Manual-83A (RM83-A).

d. Monitors the performance of all equipment, gauges, meters, and charts in the treatment plant and pumping stations; records statistical data concerning plant operations; charts lab test results for trend analysis and maintains accurate records of analyses and test results; evaluates data and documents as required.

e. Collects samples and identifies concentrations of chemical, physical or biological characteristics of water required in accordance with local, state and federal requirements; gathers and tests water samples for plant operational control as required to meet regulatory requirements.

f. Identify potentially detrimental site conditions that could compromise the performance of mechanical and/or electronic components of the system and check the general condition of the water treatment and distribution system and related equipment.

The Contractor shall submit a Deficiency Report to the COR and CO immediately after identifying any deficiencies that require R&R.

1.2.2.2. WATER TREATMENT AND DISTRIBUTION SYSTEMS PREVENTATIVE

MAINTENANCE AND MINOR REPAIRS AND REPLACEMENT (R&R)

The Contractor shall perform preventative maintenance based on the monitoring, inspections, and testing performed to ensure all equipment and systems are in usable and capable condition under this contract.

The Contractor shall:

a. The contractor shall provide all housekeeping and sanitation work for treatment plant buildings, pump rooms, vaults, pits, and all associated equipment within these structures assigned to this contract.

b. Assists with operation and maintenance as necessary including, chemical feed systems, minor waterline breaks, changing roughing filters, harrowing slow sand filters, mixing chlorine, filling raw and potable water tanks, flushing mainlines to maintain chlorine residuals of NPS required 0.20 mg/l minimum, and maintaining lubricants, seals, and bearings.

If the Contractor identifies any deficiencies during scheduled preventative maintenance work, the Contractor shall notify the COR and provide a Deficiency Report to the COR and the CO immediately of the finding.

No R&R work shall commence until proper authorization is obtained.

If R&R is estimated not to exceed $2,500.00, the COR may authorize the minor R&R after receiving a Deficiency Report. Once authorization is obtained for minor R&R, the Contractor shall initiate the required R&R immediately of COR authorization and complete the R&R based on the timeline described by the associated Deficiency Report. The Contractor may request clarification from the COR on whether payment will be made using the Government Purchase Card (GPC) or through use of a pre-funded Contract Line-Item Number (CLIN) for minor R&R. Same-day minor R&R is permitted so long as COR authorization is received prior to the Contractor initiating the minor R&R and the payment method is understood and funds are available. The Contractor and its subcontractor(s), if any, shall confirm these dynamics with the COR prior initiating minor R&R. A Deficiency Report shall still be required for same-day minor repairs.

Any R&R work estimated to exceed $2,500.00 will require CO authorization. See paragraph 1.2.3. for guidance on Additional R&R.

1.2.3. ADDTIONAL REPAIRS AND REPLACMENT (R&R)

A CO issued contract modification is required when the Contractor identifies a deficiency where the total estimated cost of the R&R work, including materials and labor, exceeds $2,500.00. Only the CO, not the COR or any other NPS employee, has the authority to approve and authorize R&R work exceeding $2,500.00. Additional R&R work is not covered under the basic contract price. The cost of such additional R&R work will be negotiated between the Contractor and the CO on a case-by-case basis. The CO authorizes additional R&R work through a bilateral modification to the contract. If deemed in the Government's best interests, the CO may negotiate and issue the modification for the necessary repairs.

The Government reserves the right to pursue the required repairs through other means and/or third parties if necessary.

1.2.4. EMERGENCY SERVICE CALLS

The contractor shall provide an operator for emergency services for five (5) weeks in the year. The expected daily work hours for emergency service calls are two (2) hours a day to cover the absence of the parks water operator.

If the park’s water operator is unavailable unexpectedly or planned, the contractor shall provide the park with emergency service call outs to perform operational essential duties included in 1.2.2.1 and 1.2.2.2.

Work may exceed the two (2) hour minimum requirements, and the contractor shall communicate with COR/CO detailing extra hours needed to meet operation needs. For unexpected emergencies COR will notify Contractor no later than 6:00am HST on day of requested service and Contractor shall respond within two (2) hours and arrive at facility no later than 12:00pm HST. For planned unavailability, the COR will notify the contractor within two (2) weeks of requested service.

If the Contractor identifies any deficiencies during emergency service calls, the Contractor shall notify the COR and provide a Deficiency Report to the COR and the CO immediately of the finding.

No R&R work shall commence until proper authorization is obtained.

If R&R is estimated not to exceed $2,500.00, the COR may authorize the minor R&R after receiving a Deficiency Report. Once authorization is obtained for minor R&R, the Contractor shall initiate the required R&R immediately of COR authorization and complete the R&R based on the timeline described by the associated Deficiency Report. The Contractor may request clarification from the COR on whether payment will be made using the Government Purchase Card (GPC) or through use of a pre-funded Contract Line-Item Number (CLIN) for minor R&R. Same-day minor R&R is permitted so long as COR authorization is received prior to the Contractor initiating the minor R&R and the payment method is understood and funds are available. The Contractor and its subcontractor(s), if any, shall confirm these dynamics with the COR prior initiating minor R&R. A Deficiency Report shall still be required for same- day minor repairs.

Any R&R work estimated to exceed $2,500.00 will require CO authorization. See paragraph 1.2.3. for guidance on Additional R&R.

(1) Description of failure (pictures, drawings, etc.)

(2) Justification (what will happen if repair is not accomplished)

(3) Proposed description of repair work (including drawings, pictures, etc.)

(4) Material list for repair (description of article, quantity, catalogue-cut, pictures, etc.)

(5) Man-hour list (type of worker(s), required man-hours for each worker type, etc.)

(6) Proposed repair schedule (when can the repair be performed and how long will the repair take to complete)

(7) Cost estimate for repair work (include all contemplated costs, to include travel) The Contractor shall perform onsite minor R&R following COR authorization for all emergency R&R estimated not to exceed $2,500.00, to include all costs associated with labor, travel, troubleshooting, diagnosis and R&R of any defective system. The Contractor shall focus R&R efforts on those activities aimed to reduce or eliminate the HSM issue or risk as soon as possible. Emergency repair work exceeding $2,500.00 in cost will require Contracting Officer guidance. The Contractor shall send the above listed information or Deficiency Report, and any other pertinent information related to the emergency repair to the CO and COR as soon as possible.

1.3 PERMITS, LICENSE & INSURANCE

The Contractor shall be responsible for obtaining and holding all necessary permits, licenses and insurance required to accomplish these services, including final disposition. The contractor shall be responsible for complying with all Federal, State and Local requirements for waste disposal and any other service activities made under this effort. The contractor shall be responsible to ensure sub-contractors possess the appropriate licensing for the sub-contracted service activities provided. Contractor employee minimum qualifications to operate and maintain HAVO water treatment and distribution systems include:

(1) Hawaii Certified Water Treatment 2 (WTPO)

(2) Hawaii Certified Water Distribution 2 (DSO)

1.4 CONTRACTOR PROVIDED EQUIPMENT AND SUPPLIES

The Contractor shall provide and maintain all equipment and vehicles necessary to perform the requirements of this contract. The Contractor may perform cleaning, minor repairs and other normal maintenance requirements of equipment on site. Maintenance and repairs of Contractor containers, vehicles or their privately owned vehicles shall not be accomplished on site. Contractor equipment and vehicles shall be maintained to present a neat, professional appearance. Contractor equipment and vehicles shall be used solely for the intended purpose of performing services in this performance work statement.

All equipment used in the performance of this contract shall be in good operable condition. Equipment found to be unsafe and unable to function as designed, shall not be used in performance of this contract.

The Contracting Officer (CO) or COR may inspect the Contractor’s equipment at any time while on government property. The contractor must have all equipment entering the park inspected at the Invasive Species Inspection Site before entry.

The Contractor shall provide adequate numbers of equipment items and vehicles to effectively fulfill the scope of this contract. In addition, the Contractor shall maintain or have backup capability to provide continued service in the event primary equipment or vehicles are unsatisfactory or down for extended maintenance or repairs. Equipment failure shall not alleviate the Contractor from performing any requirement contained in this contract.

2.0 CONTRACT PERFORMANCE

2.1 SERVICE SUMMARY (SS)

The contract service requirements are summarized in the performance objectives below. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. The SS provides information on contract requirements, the expected level of Contractor performance and the expected method of government validation and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in the FAR 52.212-4 (a), Contract Terms and Conditions

- Commercial Items, Inspection/Acceptance, will be used to remedy all deficiencies.

Performance Objective

PWS

Paragraph

Performance Threshold (Per Year)

Method of Surveillance

Water Treatment and Distribution Systems Monitoring and Testing

1.2.2.1. No more than 3

validated defects occurrence.

Periodic Inspection from NPS

Water Treatment and Distribution Systems Preventative Maintenance and Minor Repairs and Replacement (R&R)

1.2.2.2. No more than 3

validated defects per occurrence.

100% Inspection Per Occurrence; Validated Customer Complaint

Additional Repairs and Replacement (R&R)

1.2.2.3. No more than 3

validated defects per occurrence.

100% Inspection Per Occurrence; Validated Customer Complaint

Emergency Service Calls

1.2.2.4 No more than 3

validated defects per occurrence.

100% Inspection Per Occurrence; Validated Customer Complaint

2.2 CONTRACTOR WORK SCHEDULE

2.2.1 Schedule Submission & Approval

The required work time frames shall be every weekend, all holidays, and up to 5 five full weeks of emergency service calls for coverage when the park’s water operator is unavailable. The contractor service frequencies shall be six (6) hour work weeks, typically three (3) days a week, daily hours expected are two (2) hour days. Scheduled services for Friday, Saturday, and Sunday, all Federal holidays, and up to five full weeks of two (2) hour days for Emergency Service Calls. Service frequencies are outlined in Appendix A. Work may exceed the two (2) hour minimum requirements, and the contractor shall communicate with COR/CO detailing extra hours needed to meet operation needs.

The scheduled daily timeframe to perform duties are from 6:00am HST to 10:00am HST. Park emergency service contingencies are outlined in 1.2.2.4. Emergency Service Calls. The Contractor shall submit a schedule for all services described in this PWS and Appendices to the COR for approval 30 calendar days prior to the scheduled performance start date. The Contractor shall not deviate from the approved schedule without prior approval from the CO. Permanent changes to the schedule shall be submitted 10 days before implementation and must receive CO approval before the Government will allow the proposed changes. The schedule must be submitted electronically using a file format compatible with Government software.

2.3 PROGRESS MEETINGS

The CO, COR, other government personnel, as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed: opportunities to improve the contract, required contract modification(s), unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summary of unsatisfactory inspections and customer complaints and shall provide insight into any identified trends, root cause analysis, and performance improvement plan.

2.3.1 Progress Meeting Minutes

The CO will develop meeting minutes and distribute those minutes to the Government team and the Contractor. Should the Contractor not concur with the minutes, the Contractor shall provide a written notification to the CO identifying areas of non-concurrence for resolution.

2.4 CONTRACTOR’S QUALITY CONTROL

The Contractor shall develop and maintain a quality program to ensure the services described by this PWS are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2.0, Service Summary.

2.4.1 Contractor’s Quality Control Plan (QCP)

The Contractor shall develop and maintain a Quality Control Plan that, at a minimum, communicates: (1) What will be monitored; (2) How monitoring will take place; (3) When monitoring will take place; (4) Who will conduct monitoring; and (5) How monitoring efforts and results will be documented.

2.4.2 Contractor’s Quality Control Checklist(s)

The Contractor shall develop and maintain one or more Quality Control Checklists that align with the Contractor’s QCP and capture, at a minimum, the following: (1) Tasks; (2) Validation of acceptability of tasks; (3) Inspector name; (4) Inspection method; (5) Inspection date; and (6) Inspection time.

2.5 QUALITY ASSURANCE

The Government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this PWS. The CO will appoint a primary and alternate representative for management of the day-to-day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the Contractor after contact award. The contractor shall provide work schedules to the Contracting Officer’s Representative (COR) in accordance with paragraph 2.2 of this PWS. The COR may inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS.

2.6 GOVERNMENT REMEDIES

The Contracting Officer (CO) will follow FAR 52.212-4 Contract Terms and Conditions-Commercial

Items, for the contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

3.0 CONTRACTOR PERSONNEL

3.1 CONTRACT MANAGER

The contractor shall establish a contract manager or alternate(s) that can be contacted during work hours.

The contract manager or alternate shall be available during normal duty hours to discuss contract related matters. The contractor shall provide the CO the telephone number(s) where performance validation results and complaints can be reported. This information will be kept updated by the contractor whenever personnel changes occur. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

3.2 CONTRACTOR PERSONNEL APPEARANCE

Contractor personnel shall present a neat appearance. contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection. All contractor personnel shall always be fully clothed while performing the services of this contract. "Fully Clothed" is deemed to mean that a shirt (or T-shirt), trousers, closed-toe shoes and personal protective equipment, if required, shall always be worn. Tact, diplomacy, and courtesy shall always be used during contact with the community.

3.3 EMPLOYEE RESTRICTIONS

The Government is authorized to restrict employment under the contract of any contractor employee or prospective contractor employee who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

4.0 GENERAL INFORMATION

4.1 HOLIDAYS

The contractor shall perform water treatment and distribution services on all federal holidays:

• New Year’s Day

• Martin Luther King Jr. Day

• Presidents Day

• Memorial Day

• Juneteenth National Independence Day

• Independence Day

• Labor Day

• Indigenous Peoples Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

4.2 GOVERNMENT FURNISHED PROPERTY AND SERVICES

NPS shall provide specialty tools, chemicals, and materials required to perform water treatment and distribution system operations and maintenance. NPS will provide access to all components necessary for water system and distribution system operations, including tanks, buildings, and security gates.

5.0 INSTALLATION ACCESS

5.1 WORK RESTRICTIONS & RESOURCE PROTECTION

The NPS is the steward of unique resources found within the national parks. The NPS is committed to protecting natural, cultural, historical, archaeological, and other resources found within the parks and the adjacent lands.

Buildings utilized by park visitors during peak visitation hours may restrict contractors from completing appropriate work in the expected timeframe. Contractors shall be aware that work conducted cannot adversely affect the operation of highly visited facilities utilized by visitors.

5.1.1 Preservation of Natural Features

The contractor shall comply with the following work restrictions:

1. Prevent damage to natural surroundings.

2. Provide temporary barriers to protect existing trees, tree roots, plants, grass areas and lawns that are directly impacted by construction operations.

3. Do not fasten ropes, cables, or guys to existing trees, rock outcrops, or other natural features.

4. Do not remove, injure, or destroy existing trees, tree roots, or plants without approval by the Contracting Officer or unless it’s explicitly required in the contract documents.

5. If a tree, tree branch, root, or mass of vegetation is preventing the contractor from completing the work, notify the Contracting Officer immediately for a determination. Trees may need to be surveyed by park staff for bird nests prior to removal, and tree removal / trimming may be subject to additional restrictions if project is in Hawaiian hoary bat habitat.

6. Carefully supervise the excavation, grading, filling, equipment movement, and other construction operations near trees and tree branches to prevent damage.

5.1.2 Invasive Species Prevention

a. General: The introduction of non-native species including invasive weeds and plants; invasive pests such coqui frogs and frog eggs, little fire ants (LFA), and insects including termites; other vertebrae species such as rats, mice, and reptiles; and diseases such as Rapid ‛Ōhi‛a Death (ROD) spread through contaminated soil can threaten the park’s rare and endangered plants and animals or can create new populations of non-native species not traditionally found in the park.

Ensure all vehicles, equipment, machinery, cutting tools, base yards, staging areas, materials, material packaging, material deliveries, material storage, and personal protective equipment (PPE) are clean and free of invasive weeds and plants, invasive pests, and ROD spread through soil.

b. Vehicles, Equipment, & Machinery: In order to prevent the spread of invasive species, the contractor shall comply with the following:

1. Vehicles, equipment, and machinery must be thoroughly pressure washed and visibly free of dirt, mud, plant debris, and invasive pests. Areas of particular concern include bumpers, grills, hood compartments, under the battery, wheel wells, undercarriage, cabs and truck beds.

2. The interior and exterior of vehicles, equipment and machinery must be free of rubbish.

The interiors of vehicles and the cabs of machinery must be vacuumed clean. Floor mats must be sanitized with a solution of >70% isopropyl alcohol or a freshly mixed 10% bleach solution.

3. All vehicles, equipment, and machinery shall park on pavement and not under trees (where possible).

4. All vehicles, equipment, and machinery will be subject to inspection by NPS personnel.

5. All vehicles, equipment, and machinery that do not pass inspection will be turned away.

The vehicle will not be allowed into the park for at least 48 hours.

6. All vehicles, equipment, and machinery leaving the park for any reason must be cleaned prior to re-entry into the park and will require re-inspection.

7. All vehicles, equipment, or machinery being stored at a private residence are to be kept in a pest free area, preferably in a garage, on pavement, and not under trees. Such vehicles, equipment, or machinery will be subject to additional inspection.

5.1.3 Archeological Resources

a. Archeological resources require specific fire mitigation practices. Structural fire management programs involving cultural resources will comply with appropriate NFPA codes and standards.

The park will provide a POC directly from the cultural resources division to schedule work within facilities that require high security clearance to access.

5.1.4 Air Quality

a. Air quality at Kīlauea is affected by volcanic sulfur dioxide gas (SO2) and particulate matter (PM2.5). Unhealthy levels of these pollutants can occur within the park. People with pre-existing respiratory conditions are especially sensitive to poor air quality. Ensure that contractors are aware of the risks and what to do in cases of poor air quality while performing work.

5.2 INSTALLATION SECURITY AND ACCESS REQUIREMENTS

Contact the COR and POC for guidance on installation security and access requirements. The park will aid in accessibility to buildings that require special keys or security system access to enter buildings where work will be conducted by the contractor.

5.3 SAFETY REQUIREMENTS AND REPORTS

The Contractor shall perform work in a safe manner as required by the Occupational Safety and Health Administration’s (OSHA) requirements. The Contractor shall immediately provide a verbal report to the CO and COR for each occurrence followed by a written report of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

5.4 DAMAGES TO GOVERNMENT BUILDINGS, EQUIPMENT OR VEGETATION

Damages to government buildings, equipment, or vegetation are addressed in FAR 52.237-2, Protection of Government Buildings, Equipment and Vegetation. The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

5.5 SPECIAL PANDEMIC PROCEDURES

Contractors must comply with Version 6 United States Department of the Interior COVID-19

Workplace Safety Plan.

6.0 APPENDICES

The Government will make all the below listed documents, forms, references and report formats directly addressed within this Performance-Based Work Statement available. Supplements or amendments to the below listed materials from any organizational level may be issued during the life of the contract. When notified by the CO, the Contractor shall immediately implement those changes in publications, which result in a decrease, or no change in the contract price. Prior to implementing any such revision, supplement, or amendment that will result in an increase in contract price, the Contractor shall submit to the CO a price proposal and obtain prior approval. Price proposals shall be submitted within 15 calendar days from the date the Contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. Changes in the contract price due to supplements and amendments shall be considered under the FAR 52.212-4, Contract Terms and Conditions – Commercial Items clause.

Failure of the Contractor to submit a price proposal within 15 calendar days from the date of receipt of any change, shall entitle the Government to performance in accordance with such change, at no increase in contract price.

APPENDIX A – Performance Objectives, Frequencies Required, & Required Forms APPENDIX B – Facility Maps

APPENDIX C – Invasive Species Standard Operating Procedures

APPENDIX A -- Performance Objectives, Frequencies Required, & Required Forms

Performance Objective PWS Paragraph

Frequency Required

Form to Be Completed After Completing Each Event

Water Treatment and Distribution Systems Monitoring and Testing

1.2.2.1. Weekly (Friday, Saturday, & Sunday);

All Federal Holidays

As Required (Deficiency Report)

Water Treatment and Distribution Systems Preventative Maintenance and Minor Repairs and Replacement (R&R)

1.2.2.2. Weekly (Friday, Saturday, & Sunday); All

Federal Holidays

As Required (Deficiency Report)

Additional Repairs and Replacement (R&R)

1.2.2.3. As Required, As

Coordinated

Deficiency Report

Emergency Service Calls 1.2.2.4 As Required, As Coordinated

As Required (Deficiency Report)

APPENDIX B – Facility Maps

RAINSHED WATER TREATMENT AND DISTRIBUTION FACILITIES

HAVO SUMMIT AREA

APPENDIX C - Invasive Species Standard Operating Procedures As of OCT 11, 2023

Invasive Pest Prevention Standard Operating Procedures (SOPs)

This document lists protocols for preventing the introduction of harmful invasive pests including coqui, ants, weeds, and Rapid ‘Ōhi‘a Death into Hawaiʻi Volcanoes National Park. It is the project leader’s, contractor’s, or concessioner’s responsibility to ensure compliance with these protocols.

1. All work vehicles, machinery, and equipment must be clean and free of debris prior to entering the park.

a. Vehicles, machinery, and equipment must be thoroughly pressure washed and visibly free of mud, dirt, plant debris, frogs and frog eggs, insects including termites, other vertebrate species such as rats, mice, and reptiles, and other debris. A hot water wash is preferred. Areas of particular concern include bumpers, grills, hood compartments, areas under the battery, wheel wells, undercarriage, cabs, and truck beds.

b. The interior and exterior of vehicles, machinery, and equipment must be free of rubbish and food.

The interiors of vehicles and the cabs of machinery must be vacuumed clean. Floor mats will be sanitized with a solution of >70% isopropyl alcohol.

c. All work vehicles, machinery, and equipment may be subject to inspection. Work vehicles include any company or personal vehicles that are brought into the park for the work.

d. Any vehicles, machinery, and equipment that do not pass inspection will be turned away.

e. Vehicles, machinery, and equipment leaving the park for any reason must be cleaned prior to re‐ entry into the park, and may require re‐inspection at the park’s discretion. Treatment is the responsibility of the equipment or vehicle owner or operator.

2. Inspection of all work vehicles, machinery, and equipment for invasive ants prior to entering the park, or in a predetermined location in the park.

a. Inspections are conducted by park staff and preferably occur outside the park (see attached maps for the primary Volcano inspection site and secondary Pāhala inspection site), but other locations may be arranged at the park’s discretion. Instructions for inspections are provided to allow contractors, cooperators, and others to clean and check vehicles and equipment to ensure they are pest free prior to showing up at the inspection site.

b. In addition to visual inspection for plant debris, insects, soil, frog and frog eggs, and other vertebrate pests, testing for invasive ants shall be conducted prior to entry into the park.

Test for invasive ants by placing chopsticks baited with a dab of peanut butter for 30 minutes to 1 hour throughout the equipment being tested. About 6 chopsticks will be used to test most personal vehicles and trucks, larger vehicles and heavy machinery may require up to 10‐20 baits.

Baits will be placed in the shade, inside the cab, engine compartment, and truck bed if applicable. Please note baits are only good for detection and do not control ants, and the bait will not be left in the vehicle for over 1 hour as this may attract ants from beyond the area of concern.

c. Any ants found will be collected, bagged and labelled for identification, and the vehicle/equipment will not be allowed to enter the park until it is sanitized and re‐tested following a minimum 48‐hour resting period. Infested vehicles will be sanitized following recommendations by the Hawaii Ant Lab (http://www.littlefireants.com) or other ant control expert and in accordance with all State and Federal laws, and baited with a granular or liquid http://www.littlefireants.com/ insecticide bait prior to re‐entry to the park. Control records will be required to confirm treatment. Treatment is the responsibility of the equipment or vehicle owner.

d. Gravel, building materials, or other equipment such as portable buildings will also be tested, using the same method as above, however, baited chopsticks will be placed every 10‐20 feet around the area, in the shade, and the immediate surrounding area will be searched for 2 minutes for ants. These monitoring stations must be left out for 1 hour, and any ants found will be collected for identification. The vehicle base yard and quarries may also be tested using these methods if deemed necessary by the park.

e. The park reserves the right to conduct additional tests for ants at any time during the course of the project, and to require deployment of preventative granular or liquid insecticide baits.

f. If a project is extensive, the park may require cost recovery for the expense of inspections.

3. Base yards and staging areas inside and outside the park must be kept free of invasive pests.

a. Base yards and staging areas shall be inspected for invasive pests at the beginning of the project and may be inspected weekly thereafter. Any invasive pests found are to be removed immediately. Parking on pavement and not under trees, while not always practical, is best.

b. Pest control records may be requested anytime at the park’s discretion.

c. Project vehicles or equipment stored outside of a base yard or staging area, such as a private residence, are to be kept in a pest free area, preferably on pavement and not under trees. Such vehicles or equipment may be subject to additional inspection as described in (1) above and will be turned away if infested.

4. All cutting tools must be sanitized to prevent Rapid ‘Ōhi‘a Death (ROD).

a. Avoid wounding ‘ōhi‘a trees and roots with mowers, chainsaws, weed eaters, and other tools. Cut only minimum amount of trees and branches as approved for project and avoid making jagged cuts or stripping bark. Treat cut standing sections of ‘ōhi‘a with a wound sealant, such as Spectracide Pruning Seal* or latex paint applied with a clean brush.

b. All cutting tools, including machetes, chainsaws, and loppers must be sanitized to remove visible dirt and other contaminants prior to entry into the park, and when moving to a new project area in the park. Tools may be sanitized using a solution of >70% isopropyl alcohol. One minute after sanitizing, you may apply an oil-based lubricant to chainsaw chains or other metallic parts to prevent corrosion.

c. Vehicles, machinery, and equipment must be cleaned as described in (1) above.

5. Imported firewood, logs, and ‘ōhi‘a parts:

a. ‘Ōhi‘a firewood, ‘ōhi‘a logs, and ‘ōhi‘a parts may not be brought into the park. All non‐‘ōhi‘a firewood and logs imported into the park must be sourced from a park approved site free of ROD, invasive weeds, coqui and ants.

6. For individuals who work in the field:

a. Before going into the field, visually inspect and clean your clothes, boots, pack, radio harness, tools and other personal gear and equipment, for seeds, soil, plant parts, insects, and other debris. A small brush is handy for cleaning boots, equipment and gear. Soles of shoes should be sanitized using a solution of >70% isopropyl alcohol.

b. Immediately after returning from the field, visually inspect and clean your clothes, boots, pack, radio harness, tools and other personnel gear and equipment, for seeds, soil, plant parts, insects, and…