B08_Attachment_1_Statement_of_Work_for_HOSP_Alarm_Monitoring.pdf

Statement of Work Fire and Intrusion Alarm Monitoring

Hot Springs National Park

1. CONTRACT SERVICES: Hot Springs National Park is seeking quotes from qualified contractors to monitor its current fire and intrusion alarm systems. Contractor must be able to adapt monitoring equipment to the Park's existing system brands: GE Concord Express 4, CWSI, Edwards Systems Technology, Maxsys, and DMP/Digital Monitoring Products.

2. APPLICABLE REGULATIONS

a. National Fire Protection Association (NFPA) - 72

b. Director’s Order (DO) 58 – Structural Fire Management

c. National Park Service Reference Manual (RM)-58 – Structural Fire Management

d. Arkansas State Police Statutes and Rules at link:

Private Investigators / Security Companies / Alarm Installation & Monitoring - Arkansas Department of Public Safety

3. PERFORMANCE SITE (Contractor’s Location)

a. The company’s location must be Hot Redundant so that all data is constantly saved to a fully functioning back-up system. The physical location of performance must be FM Certified to be consistent with NFPA 72, which meets the National Fire Alarm Code requirements. It must be UL Listed to ensure the Central Station facilities meet certain construction and equipment requirements. These requirements help keep the station secure and safe, and assist in maintaining a certain high level of service to customers.

b. Park Alarm System locations and brands as follows. All sites reside in Hot Springs, AR 71901.

Location Brand System Type Alarm Inventory Administration Building 101 Reserve Street

CWSI

DSC

Fire (wireless) Intrusion Alarms (wireless)

73 Fire devices 16 Burglary devices

Quarters 70 & 71 521/523/525/ and 527 Reserve Street

G E Concord Express 4

Fire and Intrusion Alarm Combination Panel (wireless)

17 Fire devices 22 Burglary devices

Bally Building 527 ½ Reserve Street

DSC Fire and Intrusion Alarm Combination Panel (wireless)

3 Fire devices 2 Burglary devices

Cooled Water Station 251 Central Avenue

G E Concord Express 4

Intrusion Alarm Control Panel (wireless)

8 Burglary devices

Fordyce Visitor Center 369 Central Avenue

CWSI

DSC

Fire (wireless) Intrusion Alarm Panel (wireless)

180 Fire devices 16 Burglary devices

140P6222Q0005 Attachment 1 https://www.dps.arkansas.gov/law-enforcement/arkansas-state-police/services-programs/private-investogators-security-companies-alarm-installation-monitoring/ https://www.dps.arkansas.gov/law-enforcement/arkansas-state-police/services-programs/private-investogators-security-companies-alarm-installation-monitoring/

Location Brand System Type Alarm Inventory Lamar Bathhouse 515 Central Avenue

DSC

Edwards Systems Technology, Model # EST3

Intrusion Alarm Control Panel

Fire Alarm Control Panel

6 Burglary devices

96 Fire devices

Ozark Bathhouse 425 Central Avenue

Simplex 4010

DSC (Maxsys)

Fire Alarm Control Panel

Intrusion Alarm Control Panel (wireless)

86 Fire devices

22 Burglary devices 1 Repeater

Maintenance Complex 631 Whittington Avenue

CWSI

DSC (Maxsys)

Fire Alarm Control Panel (wireless)

Intrusion Alarm Control Panel (wireless)

44 Fire devices

31 Burglary devices 2 Repeaters

Happy Hollow Treatment Plant: 245 Fountain Street

DSC, Model #

PC1555MX

Intrusion Alarm Control Panel (wireless)

2 Burglary devices

4. PERIOD OF PERFORMANCE

a. The period of performance is for one (1) base period from the date of contact award, plus four (4) one-year options available. Options are not guaranteed and each option will only be exercised at the discretion of the Contracting Officer.

b. The Contractor shall have a maximum of seven (7) calendar days from the date of contract award for phase-in to ensure continuity of service.

5. HOURS OF PERFORMANCE: Contractor to provide service 365 / 366 days per year, 24 hours per day, 7 days per week.

6. PERFORMANCE REQUIREMENTS

a. At minimum, the contractor shall complete the following tasks:

(1) Zone reporting, for intruder alarm activation (by individual alarm activation).

Contractor Alarm Monitoring station calls designated personnel with pertinent information.

(2) Monitors for low battery and trouble signals.

(3) Monthly report on each account of opening and closing, alarm conditions and resolution.

(4) Tests on alarm control panels, sending/receiving signals to and from each alarm panel (this is to ensure phone lines are working for transmission of alarm signals). If

140P6222Q0005 Attachment 1 panels fail to report, alarm monitoring center contacts designated personnel to report communication failure.

b. All contractor Monitoring Technicians shall be US Citizens. The Contractor shall provide a list of those names of personnel involved in the alarm monitoring services contract.

The NPS Law Enforcement reserves the right to perform a background check on individuals completing on-site work. Background checks will be conducted by NPS Law Enforcement at no cost to the contractor. Should the background check produce negative or undesirable results, that individual shall not perform on this contract. Non-US Citizens shall not provide these services.

c. Monitoring Center shall take the following actions when an alarm is triggered:

(1) Monitoring representative will identify location of alarm signal, run verification check to identify if signal is a maintenance problem or intrusion.

(2) If the alarm is valid, notify the Region Dispatch Center at Midwest Region Ozark Communication Center (MROCC) via phone (888) 692-1162 as the primary point of contact.

(3) If the alarm is valid and the MROCC is unavailable, then notify the secondary emergency contact, Hot Springs Police Department 501-321-6703.

(4) If intrusion signal indicates a maintenance requirement, notify park personnel of problem and the history of the alarm signal.

7. SUBMITTALS

a. Monthly report of any alarms responded to with details of alarm incidents.

b. A monthly detailed statement of status of the system’s test reports is due to the Park

Representative on the 1st day of every month in a .pdf format.

c. The monthly detailed statement of the system’s test reports are to be sent to Stacy

Jackson, Buildings & Utilities Supervisor, via e-mail.

8. CHANGES. A warranted Contracting Officer (CO) is the only person authorized to modify this contract. Any changes affecting this statement of work shall originate from and be mutually agreed upon between the Contractor and the Contracting Officer. Any work performed by Contractor that is not covered by this Statement of Work, shall be at the Contractor’s expense.

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140P6222Q0005 Attachment 1