B08_Attachment_1_Performance_Work_Statement.docx

Performance Work Statement (PWS)

Janitorial Services at Fort ORD National Monument:

Contents

1.0 Background on the Government’s Requirement

2.0 General Scope of Work

3.0 Overall Objective(s)

4.0 Specific Tasks

5.0 Delivery / Performance Schedule

6.0 Contractor-Furnished Property, Materials, Services…………………………………

7.0 Government-Furnished Property, Materials, Services

8.0 Security and Administrative Matters

9.0 Technical Exhibits and Definitions

EXHIBIT X: PERFORMANCE REQUIREMENTS SUMMARY (PRS)

1.0 Background on the Government’s Requirement

This is a non-personal services contract to provide Janitorial/Custodial Services as defined in the Performance Work Statement (PWS) at the U.S. Bureau of Land Management (BLM) Central Coast Field Office. The BLM maintains two trailheads serving the Fort Ord National Monument in Monterey County, California. One is the Creekside Terrace Trailhead that was constructed in 2006, and the other is Badger Hills Trailhead constructed in 2013. At each trailhead, there are two restroom buildings that house two vault toilets per building. Each trailhead accommodates approximately 250,000 visitors per year for access to Monument trail systems. The BLM requires daily janitorial services for these restrooms. The BLM will conclude a previous janitorial services award covering these restrooms that was awarded on July 9, 2018. That award continued with four option years and concludes July 8, 2023.

2.0 General Scope of Work

Contractor shall furnish personnel, labor, equipment, supplies, chemicals, transportation, tools, materials, supervision and other items and non-personal services necessary to perform janitorial services as defined in the Performance Work Statement (PWS) except for the items specified in the Government-Furnished Property and services. The Contractor will provide the supplies to provide cleaning of four, double Tioga units (CXT manufacturer) located on the Monument. Custodial work will include maintain a clean area outside of the restrooms. Contractor shall also ensure that each restroom has an adequate supply of government furnished toilet paper on dispensers to last until the next scheduled service. The government furnished toilet paper will be stored in the locked chase area of each Tioga unit.

Each double Tioga unit contains two separate rooms, and one toilet per room. Each room is 43 square feet – see attached diagrams. Each room has a locked toilet paper dispenser capable of holding three full rolls of toilet paper. In total, there are four vault toilets to service at the Creekside Terrace Trailhead, and four vault toilets to service at the Badger Hills Trailhead. For location – see map.

Services include sweeping, mopping, and using hand cleaning equipment such as sponges, hand scrubbers and brushes to clean toilet room floors, ceilings and walls, toilet stems (interior and exterior) and toilet seats. Services also include stocking paper onto the dispensers located in each room.

The contractor shall accomplish this janitorial service for each of the restrooms on the Monument. The services shall be determined based on availability of funding at the time of award. It could be three days, four days, or seven days per week (including holidays).

Place of Performance:

Creekside Terrace Trailhead, latitude 36.626587, longitude -121.691100 Badger Hills Trailhead, latitude 36.585814, longitude -121.713313 See Map Below

Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

3.0 Overall Objective(s)

The objective of this work is to provide clean and disinfect restrooms (inside and outside) on the Monument that are adequately stocked with toilet paper through daily janitorial service at Creekside Terrace Trailhead and Badger Hills Trailhead.

Specific Tasks OVERVIEW OF SERVICE:

Contractor shall furnish labor and cleaning supplies to provide cleaning of four double Tioga units located on the Monument in Monterey County, California. Contractor shall also ensure that each restroom has adequate supply of toilet paper on dispenser to last until the next scheduled service. The BLM will provide toilet paper that will be stored in the locked chase area of each Tioga unit.

Each double Tioga unit contains two separate rooms, and one toilet per room. Each room is 43 square feet – see attached diagrams. Each room has a locked toilet paper dispenser capable of holding three full rolls of toilet paper. In total, there are four vault toilets to service at the BLM’s Creekside Terrace Trailhead, and four vault toilets to service at the BLM’s Badger Hills Trailhead. For location – see map.

DETAILS OF SERVICE:

Contractor shall replace toilet paper on the dispenser bars to ensure availability until the next cleaning. Partial rolls of toilet paper can be left with full rolls on the disperser bar which shall always have at least two full rolls (or equivalent of) on the dispenser bar.

D. OTHER: No hazardous materials shall be stored or disposed of on-site (e.g., fuel, oil, grease, etc.). Contractor shall sign a log sheet within the facility to indicate the time and date of the service.

5.0 Delivery / Performance Schedule

The contractor shall deliver these janitorial services each day at the Creekside Terrace Trailhead and Badger Hills Trailhead sometime between dawn (1/2 hour before sunrise) to dusk (1/2 hour after sunset). The services shall be determined based on availability of funding at the time of award. It could be three days, four days, or seven days per week (including holidays). No more than 30 hours shall pass between servicing (e.g., 6 AM on Tuesday to before 12 PM on Wednesday). Evidence of restroom service is required at the time of the service by filling out the service log located within the locked chase of each restroom.

6.0 Contractor-Furnished Property, Materials, Services

6.1. General: The Contractor shall furnish all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the work tasks defined in this Performance Work Statement, except for those items specified as government-furnished property and services. The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate work force to complete work in accordance with the time and quality standards specified herein.

Materials: The Contractor shall furnish all materials necessary to meet the requirement of this contract of this contract, including environmentally friendly, cleaning polishing, and sanitizing products except for those items specified as the government furnished property and services. The Contractor will purchase and environmentally preferred cleaning products and chemicals products, for all work performed in this PWS at Fort ORD Monument.

Equipment and Tools: The Contractor shall furnish equipment and tools necessary to properly perform the work defined in this requirement. Contractor equipment and tools stored in or on Government property shall be conspicuously marked with the Contactor’s name.

7.0 Government-Furnished Property, Materials, Services

The BLM will provide toilet paper and a service log sheet within the locked chase of each restroom building. The BLM will also provide keys to access the locked chase building.

General:

The Government shall furnish all materials, supplies, facilities as stated in this PWS.

Materials:

The Government shall furnish the below materials to assist the Contractor in meeting the requirement of this contract, including [toilet paper and service log], except for those items specified as government furnished property and services. GOVERNMENT SUPPLIED MATERIALS: The BLM will provide the contractor with toilet paper and service log sheets. The toilet paper and service log sheets will be stored in the chase/closet that is located with each restroom unit. The contractor will also be provided with a key to the chase closet.

Equipment:

The Government shall furnish the below equipment to assist the Contractor in meeting the requirement of this contract, including [key to access locked chase closet], except for those items specified as government furnished property and services.

Services:

The Government will provide no services.

Facilities:

The Government will provide a locked chase closets where government furnished toilet paper and the service log sheets are located for each restroom building.

Utilities:

The Government will provide no utilities. Water and electricity are not an available at the facility.

7.0 Security and Administrative Matters

Security: The Contractor shall be responsible for safeguarding all government equipment, information, and property accessed by or provided for contractor use.

Regular Work Hours:

The contractor shall deliver these janitorial services each day at the Creekside Terrace Trailhead and Badger Hills Trailhead sometime between dawn (1/2 hour before sunrise) to dusk (1/2 hour after sunset). The services shall be provided seven days per week (including holidays). No more than 30 hours shall pass between servicing (e.g., 6 AM on Tuesday to before 12 PM on Wednesday). Evidence of restroom service is required at the time of the service by filling out the service log located within the locked chase of each restroom.

Communications:

“Time” for communications received after 3:00pm, after 12:00 pm locally on Fridays, or after 12:00 pm locally prior to a holiday will not start until the next business day. All times are local Pacific Standard Time.

Federal Holidays:

The following Federal Legal Holidays are observed:

Juneteenth

Fire Danger Season:

If the Contracting Officer Representative (COR) allows the Contractor to continue work during periods of declared fire danger or season, the Contractor shall comply with all applicable state laws relating to fire prevention and with all special conditions of work as directed by the COR.

Contractor’s Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain an effective, written Quality Control Plan (QCP) to ensure that all contracted services are performed in accordance with this PWS and other commonly accepted commercial janitorial practices.

The Contractor’s QCP must include measures and procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractor’s QCP is how they assure themselves that their work complies with the requirement of the contract.

Quality Assurance: The government shall surveil and evaluate The Contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP).

The QASP is primarily focused on what the Government must do to ensure that The Contractor has performed in accordance with the performance standards.

The QASP defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post-award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5.

The Contractor shall provide their QCP to the Contracting Officer Representative (COR) within 10 business days after contract award.

The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with The Contractor to review The Contractor's performance.

At these meetings the contracting officer will apprise The Contractor of how the government views The Contractor's performance and The Contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. Contracting Officer Representative (COR) and Alternate: A COR or their Alternate, who is identified by a separate letter of designation, monitors all technical aspects of the contract, and assists in contract administration.

A letter of designation issued to the COR, a copy of which is sent to The Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates.

A COR is not authorized to change any of the terms and conditions of the resulting order.

A COR is authorized to perform the following functions:

· assure that The Contractor performs the technical requirements of the contract.

· perform inspections necessary in connection with contract performance.

· maintain written and oral communications with The Contractor concerning technical aspects of the contract.

· issue written interpretations of technical requirements, including Government drawings, designs, specifications.

· monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies.

· coordinate availability of government furnished property.

· and provide site entry of Contractor personnel.

Contractor’s Contract Manager: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name and contact information of this person, and at least one alternate who shall act for The Contractor when the manager is absent, shall be designated in writing to the Contracting Officer.

The Contract Manager or their Alternate shall have full authority to act for The Contractor on all contract matters relating to daily operation of this contract.

9.0 Technical Exhibits and Definitions

Standard Definitions:

Physical Condition The Physical appearance of Federal equipment or facilities that considers cracks, chips, dents, abrasions, rust, corrosion, general cleanliness, vibration, operating temperature, and discoloration and other items as identified by the COR. Physical condition may be determined by visual as well as diagnostic means.

Contracting Officer (CO) The Secretary of the Interior or designated authorized representative who is the only agent capable of signing a federal award or obligating funds.

Contracting Officer’s Representative (COR) The Contracting Officer’s designated representative as indicated in a delegation of authority letter.

DEFECTIVE SERVICE.

A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE.

Anything that can be physically delivered including, for example, non-manufactured things such as meeting minutes or reports.

PHYSICAL SECURITY.

Actions that prevent the loss or damage of Government property.

Performance Requirements Summary (PRS) (see Technical Exhibit below) The PRS identifies the key performance indicators of the Contract that will be evaluated by the Government to assure Contract performance standards are met by the Contractor.

Quality Assurance (QA) Surveillance of Contractor performance to determine performance requirements are met.

Quality Control Those actions taken by the Contractor to control the production of goods or services so that they meet the requirements of the performance work statement.

SUBCONTRACTOR.

One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

WORKDAY.

The number of hours per day The Contractor provides services in accordance with the contract.

WORK WEEK.

Sunday through Saturday, unless specified otherwise.

WORKDAY.

The number of hours per day The Contractor provides services in accordance with the contract.

WORK WEEK.

Monday through Friday, unless specified otherwise.

9.1. ACRONYMS LIST

Technical Exhibits:

Technical Exhibit X- Performance Requirements Summary

EXHIBIT X: PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Task(s) A-E Review Monitoring Plans and Assessment Strategies.

No more than 1 unsatisfactory inspection result per week.

For 2 unsatisfactory inspections, a 5% deduction from the invoice for that Period of Performance.

For 3 unsatisfactory inspections, a 10% deduction.

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