B01 - RFI Sources Sought.pdf

Subject: Non Personal Services Support for Library, Librarian Support Walter Reed Army Institute of Research (WRAIR)

THIS IS NOT A REQUEST FOR PROPOSALS (RFP) OR A REQUEST FOR QUOTATIONS (RFQ);

IT IS STRICTLY A REQUEST FOR INFORMATION (RFI). NEITHER UNSOLICITED PROPOSALS

NOR ANY OTHER KINDS OF OFFERS WILL BE CONSIDERED IN RESPONSE TO THIS RFI. NO

CONTRACT WILL BE AWARDED PURSUANT TO THIS ANNOUNCEMENT.

1.0 DISCLAIMER: This RFI is issued solely for information and planning purposes and does not constitute a solicitation. Neither unsolicited proposals nor any other kind of offers will be considered in response to this RFI. Responses to this notice are not offers and will not be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. All information received in response to this RFI that is marked Proprietary will be handled accordingly. Responses to the RFI will not be returned. At this time, questions concerning the composition and requirements for a future RFP will not be entertained.

2.0 SUBJECT: The purpose of this requirement is to provide assistance and professional support to Gorgas Memorial Library (GML) is physically located at the WRAIR to end-users with timely access to biomedical information in the areas of reference, document delivery, instructional support, and bibliometric. This includes maintaining continuous access to research evaluations using Web of Knowledge (WoK), a.k.a. Web of Science (WoS), Elsevier’s Scopus, SciVal data and tools (including analysis of citation data), and Web of Knowledge licensed data to create customized publication strategies

3.0 BACKGROUND: GML has a unique responsibility to manage and maintain the institute’s physical and electronic resources, literary accesses, and end-user education and training efforts. This includes the strategic implementation of emerging Web technologies, digital preservation and knowledge-management practices, all of which are necessary for researchers to conduct biomedical research in direct response to the Department of Defense (DoD) and the United States Army’s mission requirements to deliver lifesaving products such as knowledge, technology, and medical materiel that sustains the combat effectiveness of the Warfighter.

The GML’s end-users are a professional cadre of scientists, support staff and students, who, collectively, specialize in the following biomedical scientific and engineering disciplines: microbiology, parasitology, virology, biochemistry, immunology, molecular biology, entomology, pathology, psychiatry, veterinary studies, pilot bioproduction, clinical testing, vaccine development, therapeutics discovery, blood product development, and preventive medicine. The GML’s goal is to continue supporting their learning through military preventive medicine residencies, military medical fellowship programs, as well as short courses in tropical medicine, and veterinary medicine.

4.0 RESPONSE INSTRUCTIONS: Respondents should address the following in their capabilities statement:

1. PERFORMANCE REQUIREMENTS

1.1. Librarian Tasks and Requirements

1.1.1. Reference and Instructional Services Librarian (Human and Animal Protocol Searching)

The contractor shall be responsible for searching specified databases such as the National Library of Medicine’s PubMed, ProQuest Dialog, Federal Research In Progress (FEDRIP), Biosciences Information Service (BIOSIS), Excerpta Medical Database (EMBASE), National Agricultural Library’s Online Catalog (AGRICOLA), Defense Technical Information Center (DTIC), and others in support of protocol development. The contractor shall identify if others have attempted this type of research in the past. The contractor shall search for, and locate if possible, alternatives for animal protocols that lessen pain or reduce animal sacrifice or suffering. Human as well as animal use protocols shall be supported. The contractor shall be familiar with Human Genome Resources, the system organized by the National Library of Medicine and its National Center for Biotechnology Information, as one place where genomic information infrastructure is integrated, so that biomedical researchers may use that data in their research. The contractor shall provide literature search instructions and guidance, and shall present to groups or individual researchers.

1.1.2. Reference Interview for Protocol Searches

The contractor shall work with the Principal Investigators (PIs) /Assistant Principal Investigators (AIs) to pinpoint the focus of the protocol and to clarify keywords to be used in the searches.

The contractor shall follow up with the Primary Investigator as to additional questions pertaining to the searches, including appropriate MeSH terms in PubMed if more than one is available; and constructing the search strategies to be utilized in conducting the searches in various databases.

The contractor shall perform the searches in the appropriate databases, as per the research committee and the PI, providing the results of the searches to the Primary Investigator, and by saving the search results online for future reference.

1.1.3. Institutional Animal Care and Use Committee (IACUC)

The contractor shall be aware of the Institutional Animal Care and Use Committee (IACUC) and its standards under the Animal Welfare Act of 1966 (AWA - 7 U.S.C., Section 2131), and the training organized by the National Agricultural Library (NAM). AWA requires each institution using covered species to maintain an Institutional Animal Care and Use Committee (IACUC), which is responsible for local compliance with the AWA. IACUC also requires familiarities with these regulations and rules:

2.1.1.1 Health Research Extension Act of 1985, PUBLIC LAW 99-158Public Health Service

Policy on Humane Care and Use (reprinted Oct. 2000)

2.1.1.2 Animal Welfare Act, 89-544 (1966 and revisions)

2.1.1.3 Army Regulation 40-33, The Care and Use of Laboratory Animals in DoD Programs.

1.1.4. Instructional Services

The contractor shall work creatively and collaboratively to develop and implement high quality, user-centered services and resources for researchers. The contractor shall liaise with management to assess user interest in trainings through outreach and marketing efforts to advertise library trainings and services. The contractor shall also guide the library staff on all daily library operations. The contractor shall serve as a subject matter librarian in one or more of the following research disciplines: Microbiology, Genomes, Neuroscience, and Stress Disorder.

1.1.5. Tutorials/Handouts and Library Web Page

The contractor shall be responsible for the content of library’s LibGuide, developing tutorials, subject guides, and online forms for library trainings and services and updating these resources as necessary. The contractor shall coordinate with the WRAIR Strategic Communication Office and the Information Management Division Application Services Web Manager as well as the NMRC Public Affairs Office to disseminate information about library services across organizations and organizational platforms, such as the WRAIR and NMRC web pages and intranet sites. The contractor shall act as leading consultant for updating the Library Web Page in the Internet, on the WRAIR Intranet – WALTER, to reflect available resources and services, and coordinate any necessary changes with the POCs listed above.

1.1.6. Reference Desk Coverage

The contractor shall provide front desk coverage from 0900-1500, Monday through Friday, except Federal Holidays. The contractor shall provide additional desk coverage if other library staff are unavailable. The contractor shall perform front desk duties such as, but not limited to: circulating library materials, processing new patrons and out-processing departing soldiers and civilians, assisting patrons with in-processing computer training; troubleshooting problems with equipment (e.g., paper jams in the copiers and microfilm reader-printers) and acting as contact for additional technical support. Additional duties include: providing one-on-one instruction of the library’s online services; accepting requests for articles to be supplied either through the library’s online resources or through interlibrary loan; sending out articles received through interlibrary loan, shelving and re- shelving library materials, collecting and processing library mail, as well as generating statistics for usage of print and microforms. The contractor shall be familiar with reference management software (i.e. EndNote) and shall advise patrons on the recommended use of this software as requested.

1.1.7. Bibliometric Products

The contractor shall retrieve bibliometric data from, but not limited to, Clarivate Analytics’ suite of products (Web of Science, Essential Science Indicators, InCites, and Journal Citation Reports) and Elsevier’s products (Scopus and SciVal) and assist in the creation of various customized bibliometric products. The contractor shall utilize citation and data analysis tools to create Research Impact Analyses that effectively show an organizational impact in various research fronts. The contractor shall utilize data analysis tools, understand complex translational biological research, and correctly infer trends regarding scientific publishing. The contractor shall provide bibliometric services at the highest degree of excellence to the WRAIR Command Group, Chief Science Office (CSO), Research Program Office (RPO), and Knowledge Management Office.

Including but not limited to all WRAIR publications, authorships, citations, and the h5 index of top 500 authors as ranked by scholarly output.

1.1.8. Citation Analysis

The contractor shall perform citation analyses of the journal collection and WRAIR/NMRC publications to determine which titles support the Institute’s current research programs and which are no longer required. The contractor shall conduct usage studies by analyzing raw data from Counter Reports from various electronic publishing sites and SFX, the library’s electronic resource management system. The contractor shall produce reports, e.g., electronic journal usage from various publishers. The contractor shall monitor and recommend updates to the Library’s Collection Development Policy, as needed.

1.1.9. Research Impact Analysis

The contractor shall conduct analyses on research impact for publication sets in various research fronts to determine the organizational impact of WRAIR and NMRC on science. The contractor shall utilize data analysis tools, understand complex translational biological research, and correctly infer trends regarding scientific publishing from both scientists and datasets. The contractor shall present these analyses in reports for patrons and discuss the results as requested.

A variety of customized bibliometric products will be expected. The contractor shall leverage various databases, to include the Web of Knowledge, Scopus and SciVal, PubMed, and DTIC.

1.1.10. Electronic Journals Access

The contractor shall be responsible for the library’s electronic system architecture, including integration and functionality, for seamless patron access to catalog, databases, and third–party vendor applications. The contractor shall review access and entitlements to all the library’s e-resources and provide support for troubleshooting access problems, utilizing in-depth knowledge of electronic resources and their activation, configuration and delivery. The contractor shall perform periodic reviews of electronic holdings for accuracy. The contractor shall possess knowledge about these Ex Libris products: Primo, a discovery platform and SFX link resolver.

The contractor shall also be familiar with the Online Computer Library Center’s (OCLC’s) EZproxy service and manage user credentials and link configuration, as needed.

1.1.11. Integrated Library System (ILS)

The Gorgas Memorial Library, as a part of Fort Detrick’s Medical Research & Development (MRDC) Command, shares the EOS.Web Integrated Library System (ILS). The contractor shall utilize the ILS to perform routine library functions (such as circulation) and run reports on library holdings, to facilitate government decision-making. The contractor shall provide support for technical services in maintaining accurate catalog records and integrating the ILS with other electronic library systems.

1.1.12. Collection Development

The contractor shall perform materials selection, cataloging, and processing, and shall translate knowledge of the library’s user base and existing resources to develop policies and procedures recommendations to the GML. The Collection Management Plan (Deliverable 1) shall be reviewed and updated in conjunction with the COR and/or lead librarian on an annual basis. The contractor shall advise on best practices for access to licensed electronic content as well as content in the local physical library. The contractor shall create report on metrics related to the Collection Development Plan (Deliverable 2) no later than 90 days post-award and 90 days after each option is exercised. The contractor shall maintain shelves, including shelving and re-shelving; performing shelf reading, conducting back shifting; and coordinate with the Technical Services Librarian to update library catalog records as materials are moved, relocated and/or to be officially de-accessioned. The GML withdrawal policy and procedures do not apply to virtual holdings of remote electronic resources, whether owned or licensed. The contractor shall ensure that all de-accessioned materials are clearly marked with rubber stamps that reads as “WITHDRAWN.”

These procedures are applicable to monographs, book serials, and bound journals. The contractor shall participate in removing discarded items from shelves, placing them in dedicated commercial bins in preparation for shipping.

1.1.13. Technical Information (Literature) Support

The contractor shall provide support for literature search requests (to be distinguished from human and animal protocol searches). The contractor shall conduct reference interviews with patrons to determine user needs and shall develop a search strategy that addresses these needs. The contractor shall utilize multiple databases, as appropriate, to execute the search strategy and shall provide the patron with record of the search and commentary as appropriate.

1.1.14. Interlibrary Loan Support

The contractor shall provide support for interlibrary loan services, including but not limited to:

processing requests from internal and external patrons for resources, in accordance with copyright law and guidelines; communicating with patrons regarding their outstanding or fulfilled requests;

maintaining statistics on requests from internal and external patrons. The contractor shall handle intramural and extramural requests. The contractor shall collect statistics, keep record of all monetary transactions, and forward interlibrary loan invoices that will paid by the United States Government (USG). The contractor shall provide support based on unique knowledge of the OCLC databases.

The contractor shall support the maintenance of print collections and the circulation of print and other physical items. The contractor shall execute all circulation related transactions and record all loan transactions using the library integrated library system (EOS) circulation module; process and electronically distribute overdue notices; produce circulation reports and metrics; and produce or update standard operating procedures. The contractor shall be familiar with using microfilm equipment and photocopiers/scanners. The contractor shall photocopy library materials in compliance with US Copyright Law. Priority ILL service shall be granted to the US Armed Forces, medical government, and academia libraries.

1.1.15. Index of Publications Support

The contractor shall assist in the collection of citations for annual indexes of publications by WRAIR/NMRC staff, using various databases (Web of Science, Scopus, PubMed, and DTIC) and a keen attention to detail to ensure accurate bibliographic control, and shall maintain EndNote libraries that store this information. The contractor shall retrieve readily available physical science information using standard search strategies. The contractor shall locate background information on earth science issues through information sources were readily available, of limited technical complexity and involved concepts and principles that are well understood. The contractor shall assign indexing terms based on choice and number of terms apparent from the content of the article.

1.2. Library Subscription Management

The contractor shall provide the following subscriptions in conjunction with carrying out the tasks of this contract:

1.1.1 PRIMO. (Deliverable 3) The contractor shall provide an off-the-shelf, commercial subscription to PRIMO to provide a powerful, customizable, and seamless search platform that addresses the multitudinous discovery needs for integrated access to print and electronic content of all types. The subscription must be able to interoperate with the Integrated Library System (ILS) with the latest release and provide a discovery solution that will not require customers to solely rely on the current ILS system when doing business such as renewing books, placing holds, or other online public access catalog (OPAC) related functions. The online subscription product must meet the technical requirements in this PWS and be Section 508 compliant.

6.2.1.1. Functional Capabilities. The Contractor shall ensure that the subscription provides, at a minimum, the following functional capabilities:

a. EOS (ILS) Integration. Ability to interoperate with the EOS ILS is ILS integration.

Subscription services must be able to integrate with current ILS and can function as a front-end integrated search interface for customers.

b. Search Capabilities. The off-the-shelf system must provide search functional capability t to the customer. Search has many aspects, all evaluated separately. These include scope;

search features; faceted browsing/navigation; ability to export, personalize and set up alerts; search interface; delivery; usability; and tagging and reviews.

c. Search Features. Search features broadly covers a variety of features that includes filtering, relevance ranking, availability status, de-duplication, grouping of like records using Functional Requirements for Bibliographic Records, (FRBR) and syndetic search or search assistance in the form of “did you mean?”, synonyms, stemming and truncation. The subscription will offer WRAIR/NMRC customers multiple pre-filtering options, such as by field, by search scope and by resource type. The outcome will be customer enabled pre-filtered searching with the ability to search books, electronic content, or only by title or subject.

d. Faceted Browsing/Navigation. Ability to support faceted navigation, which is the ability to search for items based on more than one dimension. This also considers facets that can be “turned-off”, display changed, and customized based customers’ requirements.

e. Ability to Export, Personalize, Set up Alerts. Ability to export records to other applications to facilitate workflow, its personalization, including setting up a personal e-basket or other name for a place to save/store items, and alerts features.

f. Search Interface. Ability to search interface itself, including both a simple and advanced search, the various search functionalities and search methods supported by advanced search, the popular and favored “left-anchor search” used frequently by WRAIR/NMRC customers, customer assistance or “help” for searching, and a mobile search interface

g. Delivery. Ability to deliver the various locations from which content is delivered from in a seamless search. These include physical items from the ILS, remote digital content the library has licensed, remote digital content from the library’s institutional repository, and delivery of book jackets (images via API) from various book websites

h. Usability. The design of the site shall be easily navigated, quickly and intuitively functional, with contextual help available. Usability is based on research that determines the pattern of eye scan across a site, and places important items where the eye goes first. It further evaluates the user’s ability to navigate between pages and quickly find what they need to do their work. It includes Section 508 law and compliance.

i. Tagging, Reviews, and a Recommender Service. Ability to provide interactive features enabling customers to assign terms to any item retrieved, and to write a review for themselves, or to share with others. The recommender service suggests other items that share the same metadata from either Machine Readable Cataloging (MARC) records or Medical Subject Headings (MeSH) terms.

j. Library Standards and Interoperability. Subscription to be compliant with a variety of library standards to ensure interoperability with the many resources to which the library currently subscribes.

k. Data Sources. The process of acquiring and normalizing data and the process of enhancing data and comparing how data is ingested or made available in various discovery systems.

l. Subscription / Hosted Services. Subscription will evaluate hosting, maintenance, enhancements, off-site backups, usage reports and guaranteed uptime.

6.2.1.2. Publishers and Aggregators. The purpose of the subscription is to integrate all library assets, whether owned in the physical library or licensed as electronic content. A recommended service takes the metadata for the items presented in the results, and identifies other content with similar metadata, then recommends them to the customer. The contractor shall provide weekly returns of audit logs in a text or flat file to the lead librarian. The contractor shall provide subscription coverage by providing access to the following publishers or aggregators:

1. Aerospace Medical Associate

2. AHC Media LLC

3. Allen Press

4. American Academy of Pediatrics

5. American Association for Cancer Research

6. American Association for Clinical Chemistry

7. American Association for Laboratory Animal Science

8. American Association of Immunologist, Inc.

9. American Chemical Society

10. American College of Allergy, Asthma, & Immunology,

11. American College of Physicians

12. American Medical Association

13. American Physiological Society

14. American Psychiatric Publishing, Inc.

15. American Public Health Association Press

16. American Society for Cell Biology

17. American Society for Clinical Investigation

18. American Society for Clinical Pathology

19. American Society for Hematology

20. American Society for Microbiology

21. American Society for Pharmacology and Experimental

22. American Society of Biochemistry and Molecular Biology

23. American Society of Investigative Pathology

24. American Society of Tropical Medicine and Hygiene

25. American Statistical Association

26. American Veterinary Medical Association

27. Army Times Publishing Co.

28. Aspen Publishers

29. Association of Military Surgeons of the United States

30. BioScientifica Ltd

31. BMJ (British Medical Journal) Publishing Group

32. Cambridge Journals Online

33. Cold Spring Harbor Laboratory Press

34. Company of Biologist LTD

35. DeGruyter/Walter deGruyter

36. Elsevier Science Direct

37. Expert Reviews Ltd

38. FASEB

39. Government Printing Office

40. Harvey Whitney Books Company

41. Highwire

42. IEEE

43. Informa Health

44. Ingenta

45. JAMA

46. Karger

47. MAIK Nauka/ Interperiodica

48. Mary Ann Liebert

49. National Academies Press

50. National Academy of Sciences

51. National Research Council (Canadian)

52. Nature Publishing Group

53. New England Journal of Medicine

54. Ovid

55. Oxford

56. PLoS

57. Portland Press

58. PubMed Central

59. Rockefeller University Press

60. Royal Society of Chemistry

61. Royal Society of Medicine Press

62. Sage Publications

63. Schattauer GMBH

64. Science Publishing

65. Slovart GTG Ltd

66. Society for Endocrinology

67. Society for General Microbiology

68. Society for Leukocyte Biology

69. Springer Publishing Company

70. Taylor & Francis/CRC Press

71. The Medical Letter, Inc.

72. Therapeutics

73. Undersea & Hyperbaric Medical Society

74. University of Chicago Press

75. W.S. Maney & Son Ltd

76. Web of Science

77. Wiley-Interscience

78. World Health Organization

6.2.2. ProQuest Dialog. (Deliverable 4) The contractor shall provide access to the ProQuest file list known as “PDQALLGOVT” (a compilation of databases) which shall contain, at a minimum, the following list of databases:

1. ABI/INFORM Professional Advanced

(1971 - Current)

2. Abstracts in New Technology & Engineering (1981 - Current)

3. AdisInsight: Trials (prev. Adis Clinical Trials Insight) (1990 - Current)

4. Adis Pharmacoeconomics & Outcomes News (1995 - Current)

5. AdisInsight: Drugs (prev. Adis R&D Insight) (1995 - Current)

6. AdisInsight: Safety Reports (prev. Adis Reactions Database) (1983 - Current)

7. AGRICOLA

(1970 - Current)

8. AGRIS International (1975 - Current)

9. Allied & Complementary Medicine (1985 - Current)

10. Analytical Abstracts (1978 - Current)

11. Argentina Patents Fulltext (1973 - Current)

12. Australia Patents Fulltext

13. Australian Education Index

(1977 - Current)

14. Austria Patents Fulltext (1899 - Current)

15. Belgium Patents Fulltext (1926 - Current)

16. BIOSIS Previews (1926 - Current)

17. BIOSIS Toxicology (1969- Current)

18. Brazil Patents Fulltext (1974 - Current)

19. British Library Inside Conferences (1993 - Current)

20. British Nursing Index (1994 - Current)

21. CAB Abstracts (1910 - Current)

22. Canada Patents Fulltext (1974 - Current)

23. Chemical Business Newsbase (Elsevier) (1985 - Current)

24. Chemical Engineering & Biotechnology Abstracts (1995 - Current)

25. Chemical Safety Newsbase (1981 - 2016)

26. China Patents Fulltext (1985 - Current)

27. Civil Engineering Abstracts (1966 - Current)

28. Compendex, Ei (Elsevier) (1800 - Current)

29. Current Contents Search (1998 - Current)

30. Daily Essentials, Prous Science (1996 - 2011)

31. Denmark Patents Fulltext (1895 - Current)

32. Derwent Chemistry Resource

33. Derwent Drug File

(1964 - Current)

34. Derwent Drug Registry

35. Derwent Patents Citation Index

(1973 - Current)

36. Derwent World Patents Index (1963 - Current)

37. DH-DATA: Health Administration, Medical Toxicology & Environmental Health (1983 - Current)

38. DIOGENES FDA Regulatory Updates (1938 - 2011)

39. Drug Data Report, Prous Science (1988 - 2011)

40. Drug Information Fulltext

41. Drugs Of The Future, Prous Science

(2010 - 2011)

42. Earthquake Engineering Abstracts (1971 - Current)

43. EconLit (1886 - Current)

44. Ei EncompassLIT (Elsevier) (1999 - Current)

45. Embase (Elsevier) incl EMBASE Alert (1947 - Current)

46. EMCare (Elsevier) (1995 - Current)

47. ERIC

(1966 - Current)

48. ESPICOM Pharmaceutical & Medical Device News (2000 - Current)

49. Eurasia Patents Fulltext (1996 - Current)

50. European Patents Fulltext (1978 - Current)

51. FDAnews (2004 - Current)

52. Finland Patents Fulltext (1842 - Current)

53. FLUIDEX (Fluid Engineering Abstracts) (Elsevier) (1974 - Current)

54. Foodline: MARKET (1979 - 2015)

55. Foodline: PRODUCT (1985 - 2015)

56. Foodline: SCIENCE (1972 - 2016)

57. France Patents Fulltext

58. Gale Business & Industry

(1994 - Current)

59. Gale Group Computer Database (1983 - Current)

60. Gale Group Health Periodicals Database (1983 - Current)

61. Gale Group New Product Announcements/Plus (1985 - Current)

62. Gale Group Newsletter Database (1988 - Current)

63. Gale Group PharmaBiomed Business Journals (1990 - Current)

64. Gale Group PROMT (1972 - Current)

65. Gale Group Trade & Industry Database (1976 - Current)

66. GEOBASE (Elsevier) (1980 - Current)

67. GeoRef (Incl Georef in Progress) (1693 - Current)

68. Germany Patents Fulltext (1951 - Current)

69. Global Health (1910 - Current)

70. Global Patents Bibliographic (1921 - Current)

71. Great Britain Patents Fulltext

72. HSELINE: Health and Safety

(1977 - Current)

73. ICONDA - International Construction Database (1976 - Current)

74. IFI CLAIMS US Patents and Legal Status (1950 - Current)

75. IMS Company Profiles

76. IMS New Product Focus

(1982 - Current)

77. IMS Patent Focus (1982 - Current)

78. IMS Pharma Trademarks

79. IMS R&D Focus

(1994 - Current)

80. IMS R&D Focus Drug News (1995 - Current)

81. Incidence & Prevalence Database (1994 - Current)

82. India Patents Fulltext (1912 - Current)

83. INPADOC / Family and Legal Status

84. Inspec

(1898 - Current)

85. International Pharmaceutical Abstracts (1970 - Current)

86. Ireland Patents Fulltext (1996 - Current)

87. Italy Patents Fulltext

88. Jane's Defense & Aerospace News

(1996 - Current)

89. Japan Patents Fulltext (1913 - Current)

90. JAPIO - Patent Abstracts of Japan (1988 - Current)

91. King's Fund (1979 - 2017)

92. Korea Patents Fulltext (1978 - Current)

93. KOSMET: Cosmetic Science (1968 - Current)

94. Lancet Titles (Elsevier) (1988 - Current)

95. LitAlert (1973 - Current)

96. Luxembourg Patents Fulltext (1960 - Current)

97. Material Safety Datasheets - OHS

98. Mechanical & Transportation Engineering

Abstracts (1966 - Current)

99. MEDLINE [PROFESSIONAL VERSION]

(1946 - Current)

100. Mexico Patents Fulltext

101. Monaco Patents Fulltext

(1957 - Current)

102. Netherlands Patents Fulltext (1914 - Current)

103. New England Journal of Medicine (1985 - Current)

104. Northern Light Life Sciences Conference Abstracts (2010 - Current)

105. Norway Patents Fulltext (1968 - Current)

106. NTIS: National Technical Information Service

[PROFESSIONAL VERSION]

(1964 - Current)

107. PAIS International (1972 - Current)

108. Paperbase (1975 - Current)

109. PAPERCHEM (Elsevier) (1967 - Current)

110. Petroleum Abstracts (TULSA) (1965 - Current)

111. PIRABASE

(1975 - 2018)

112. Polymer Library (1981 - 2018)

113. Portugal Patents Fulltext (1976 - Current)

114. ProQuest Advanced Tech & Aerospace Professional (1962 - Current)

115. ProQuest Biological & Health Science Professional (1971 - Current)

116. ProQuest Dissertations and Theses Professional

117. ProQuest Environmental Science Professional (1960 - Current)

118. ProQuest Materials Research Professional (1965 - Current)

119. ProQuest Newsstand Professional

120. PsycINFO

(1806 - Current)

121. Registry of Toxic Effects of Chemical Substances (RTECS) (1979 - Current)

122. Russia Patents Fulltext

123. SciSearch: A Cited Reference Science

Database (1974 - Current)

124. Social SciSearch (1972 - Current)

125. Spain Patents Fulltext (1827 - Current)

126. Sweden Patents Fulltext (1968 - Current)

127. Switzerland Patents Fulltext (1888 - Current)

128. TableBase (Gale)

129. Thomson Reuters Embargoed Research

Collection

130. Toxfile

(1900 - Current)

131. Transport Research International Documentation (1968 - Current)

132. UBM Computer Full Text (1975 - 2013)

133. United States Patents Fulltext (1790 - Current)

134. Weldasearch (1966 - Current)

135. WIPO PCT Patents Fulltext (1978 - Current)

136. Zoological Record Plus (1864 - Current)

6.2.3. InCites. (Deliverable 5) The contractor shall provide access to InCites Benchmarking &

Analytics (B&A), a customized, web-based research evaluation tool that assists researchers with developing research strategies. The contractor shall ensure B&A allows for analyzing institute productivity, monitoring collaboration activity, identifying influential researchers, showcasing strengths and discovering areas of opportunity. The contractor shall ensure B&A enables the library and other qualified staff to use advanced bibliometric methodologies to:

o Monitor the scientific developments of your institution and benchmark your research performance with the international standards;

o Identify the most impactful collaborations, track new potential collaboration opportunities and develop strategic partnerships;

o Provide key quantitative based performance indicators as accountability measures to support new funding proposals or to monitor the performance of the projects already funded; and o Improve decision-making procedures and inform research policy making.

The contractor shall also ensure B&A supports the following research analysis questions:

o Which papers are most influential in a given field of research?

o Which researchers are rising stars in their fields?

o How many articles has my institution produced in the past five years? How does that output compare to that of peer institutions?

o Has the research output of my institute improved or declined in comparison with that of others?

o Where are the researchers who collaborate with researchers at my institution?

o Are researchers in my institute performing better or worse than researchers in other institutes publishing in the same journals?

6.2.4. EBSCO. (Deliverable 6) The contractor shall provide access to EBSCO, a single-source serials vendor to provide a discovery platform that is a vendor-neutral, fully-hosted discovery platform supporting unified searching of content from individual and journal subscription packages, full-text databases, citation databases and local collections, such as library catalogs and institutional repositories. The contractor shall ensure that the journal subscription provides, but not limited .to, the following:

6.2.4.2. Subscription Management

o Access to the entire title database.

o Rate information, license details, terms of use, access and registration information, package information, format information and more.

o Ability to order, claim and renew your subscriptions.

o Access to copies of invoices and monthly account statements.

o On-demand reports to help you make collection management decisions.

o Alerts about your e-journals, including format changes, publisher changes and more.

6.2.4.3. Ability to manage invoicing and payment for non-serials vendors and publishers.

o The contractor shall ensure that the subscription services manage the invoicing and payment for non-serials vendors and publishers, as needed.

6.2.4.4. Consolidated Usage Reporting.

o The contractor shall track e-resources, report on usage of titles and databases, and quickly identify the most- and least-used resources.

6.2.4.5. Customizable Reports.

o The contractor shall offer a broad suite of financial, collection development and serials management reports that allows for evaluating collections and making budgeting decisions.

6.2.4.6. E-Package Renewals.

o The contractor shall provide an automated e-package renewal tool that allows users to renew within the terms of the publisher contract for major publishers such as Taylor & Francis, SAGE, Wiley and Springer.

6.2.4.7. Software-as-a-Service.

o The contractor shall provide a best-in-class Discovery solution, allowing for the most streamlined and greatest usage across all serial subscriptions and that it supports unified searching of content from individual and journal subscription packages, full-text databases, citation databases and local collections, such as library catalogs and institutional repositories.

6.2.4.8. Training and Technical Support

o The contractor shall ensure that the staff and approved users benefit from accessible, knowledgeable training and technical support teams in all aspects of the use of this journal subscription.

1.3. Management Reports and Plans

Monthly Report (Deliverable 7). The Contractor shall provide a monthly progress report, detailing all work, including the subcontractor’s work (if applicable), and where there is critical or significant data related to the provided support. The report shall be in accordance with content as identified in the specific task order. The report shall be submitted within 10 calendar days prior to invoice submission via e-mail using Microsoft Office products, e.g. MS Word, Excel, and PowerPoint, as needed. Each task order monthly report shall include the following:

• Contract Number

• Name of COR

• Task(s) completed

• Each contractor employee’s name and position title

• Activities related to primary job responsibilities

• Summary of any other general operational or management problem areas and recommendations

• Presentations / Publications (if any)

• Milestone achievements (if any)

• Contract CLIN burn rate percentages

• List of official travel performed during the preceding billing period

Annual Report (Deliverable 8) The Contractor shall provide an annual report detailing all work, including the subcontractor’s, completed from the previous twelve (12) month period. The report shall be submitted via e-mail using Microsoft Office products, e.g. MS Word, Excel, and PowerPoint, as needed. Although there is no page limitation for the annual report, each report shall be of sufficient length to provide a thorough description of the accomplishments with respect to the PWS. Submission of the report in electronic format (PDF only) shall be submitted to the COR. The annual report shall have the following elements, in this order:

a. FRONT COVER

b. TABLE OF CONTENTS

c. INTRODUCTION: Narrative that briefly (one paragraph) describes the subject, purpose and scope of the support services.

d. BODY: This section of the report shall describe the accomplishments associated with each task order. At a minimum, the annual report must include the following:

i. Administrative Information.

1. Contract/Administrative POCs: Identify the name, organization, business address, business phone, business fax, and e-mail address of the administrative point of contact.

2. Accounting POCs. Identify the name, organization, business address, business phone, business fax, and e-mail address of the contact for financial data.

ii. Financial Information.

1. Incurred Expenses. Specify the expenses incurred during this reporting period (direct and indirect costs on the awardee’s accounting system including labor, overhead, G&A, equipment purchases, travel, material, and any subcontract charges known by the prime).

2. Invoices. Specify the invoice date, number, and amount of each invoice submitted.

iii. Deliverables

1. Include a list of the following deliverables and the date they were provided:

Quality Control Plan, if updated

Program Management Plan, if updated Contingency Operations Plan Transition Out plan Employee Participate Agreement, for newly added personnel HIPAA Training

iv. Other Relevant Information

1. Issues or Concerns. Summarize any funding, technical, programmatic and other issues or concerns as well as recommended actions for Government consideration. Indicate if an anticipated funding increment has not been received.

2. Meetings and Presentations this Period. List all meetings (conferences, workshops, demonstrations, and other coordination meetings) participated in during the reporting period that were sponsored fully or in part by this contract. For each meeting, specify the:

Meeting Name Meeting Purpose Meeting Start and End Dates Meeting Location (place and name of facility) Meeting Attendees from this project

Quality Control Plan (Deliverable 9). The contractor shall provide a draft Quality Control Plan (QCP) no later than (NLT) 15 days after contract award. The contractor shall prepare and adhere to a QCP describing how the contractor intends to manage the contract to achieve the established standards set forth in the Performance Standards Summary Matrix and the contractor’s QCP. At a minimum, the QCP must include a self-inspection plan, an internal staffing plan, and an outline of the procedures that the Contractor will use to maintain quality, timeliness, responsiveness, and customer satisfaction.

Contingency Operations Plan (Deliverable 10) The Contractor shall prepare and submit a Contingency Operations Plan to the Government. The Contingency Operations Plan shall be due ten (10) calendar days after the award of the order, and shall be updated on an annual basis. The Contingency Operations Plan shall document Contractor plans and procedures to maintain WRAIR support during an emergency. The Contingency Operations Plan shall address these circumstances. The Contingency Operations Plan shall include the following:

• A description of the Contractor’s emergency management procedures and policy.

• A description of how the Contractor will account for their employees during an emergency.

Planned temporary work locations or alternate facilities, as applicable.

• How the Contractor will communicate with WRAIR during emergencies.

• A list of primary and alternate Contractor points of contact, each with primary and alternate:

• Telephone numbers

• E-mail addresses

• Procedures for protecting Government furnished equipment (if any)

• Procedures for safeguarding sensitive and/or classified Government information (if applicable)

Contract Manpower Reporting Application (CMRA) (Deliverable 11). This is a mandatory requirement IAW Army Federal Acquisition Regulation Supplement (AFARS) 5137.91, Accounting for Contract Services.

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the WRAIR via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013.

Contractors may direct questions to the help desk at:

www.ecmra.mil

The contractor shall register under the "All Other Defense Components" module. The WRAIR Unit Identification Code (UIC) is W03KAA. The Federal Supply Code (FSC) is R605.

Records Management

When creating and maintaining official government records, the Contractor shall comply with all federal requirements established by 44 United States Code (USC), 41 USC, Title 36 Code of Federal Regulations (CFR), DoD Administrative Instruction No. 15 (DOD AI-15), “Records Management, Administrative Procedures and Records Disposition Schedules, and AR 25-400-2 The Army Records Information Management System (ARIMS).

1.4. Performance Standards

1.4.1. Instructional Systems - The contractor shall use its best reasonable efforts to provide innovative library services to WRAIR and NMRC users in an efficient and professional manner. All requests shall be addressed within 24 hours, or sooner.

1.4.2. Special Projects - The contractor shall prepare all required reports accurately and efficiently to facilitate further analysis. Provided recommendations shall be supported by quantified analysis.

1.4.3. Technical Information - The contactor shall perform accurately its tasks with no more than three validated complaints per a period of performance.

1.5. Staff Qualifications

The work requires a knowledge and understanding of the GML’s procedures for collection services and maintenance. The work is accomplished by careful attention to the outlines involved in sorting, arranging, shelving, shifting and updating legal materials, in addition to using the GML’s Integrated Library System (ILS) modules (online catalog, cataloging, and acquisitions) for check-in, retrieval, searching for call numbers, checking holdings, tracking items, pin and linking, or classification purposes. Duties require qualifications such as: (1) an ability to sort, arrange, and shelve research materials, including bound volumes and unbound pieces; (2) an ability to respond to requests for research materials from the GML’s closed stack collection, locating and delivering items within 15 to 30 minutes from the time requests are received; and

(3) an ability to perform work with attention to detail and follow-through-to-conclusion.

1.5.1. Contract staff shall have expertise and experience in:

• Manipulating various ILS computer modules for search, inputting, tracking, or retrieval functions

• Inputting data accurately into ILS modules

• Indicating range locator changes on-line

• Following detailed instructions

• Identifying and resolving problems encountered in handling, maintaining, and updating legal materials

• Compiling basic statistics on work accomplished

• A medical or research setting and familiar with citation management systems

• NLM classification schema http://www.ecmra.mil/

• Collection Development and Management

• Citation Analysis and Research Impact Analysis

1.5.2. Duties require focused attention to detail, an understanding of the ILS cataloging and acquisition modules, and the ability to follow complex and detailed procedures for ILS input as they relate to varied and complicated publishing practices associated with legal and legislative collections.

Tasks to be completed require physical stamina and agility and attention to detail, including:

• Continuous standing, walking, lifting, bending and stooping to retrieve, re-shelve, shift, and update collections or to adjust shelves and move books from one location to another

• Pushing/pulling fully loaded book trucks weighing up to 300 pounds

• Loading and unloading wire baskets or carts with books and unbound materials

• Balancing on step ladders while pulling, moving, or re-shelving materials on the top shelves

• Sorting materials in general category order and distributing these materials onto sorting shelves for further arranging

• Arranging materials on book trucks (in item-specific call number order) from the sorting shelves or distribution trucks

• Shelving materials of various sizes, weight, and quantities

• Using hand-wheels to access compact shelving ranges

1.5.3. The contractor shall keep the COR informed about staffing issues and shall submit resumes of proposed staff for approval by the COR prior to adding or changing staff.

5.0 CONTACT INFORMATION: Any and all questions related to this RFI shall be directed to Mr.

Nathaniel Reus at nathaniel.a.reus.civ@mail.mil. All information regarding Capabilities Statements or any other proprietary information relative to this RFI shall be submitted via email to nathaniel.a.reus.civ@mail.mil no later than 2:00 p.m. E.S.T. on Tuesday, 22 May 2020.

1. PERFORMANCE REQUIREMENTS