B. AP Statement of Work.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

Annual Service and Maintenance Agreement for a Bruker Ascend 400 MHz NMR system with an Avance Neo Nanobay

Statement of Need and Purpose:

The National Center for Advancing Translational Sciences (NCATS) Analytical Chemistry Core (ACC) requires an annual service and maintenance contract for a Bruker 400 MHz nuclear magnetic resonance (NMR) spectroscopy instrument used by NCATS chemists. This annual service contract is necessary to protect the Bruker Ascend 400 MHz NMR system with an Avance Neo Nanobay and associated components in the event of malfunction or to provide preventative maintenance, which will allow the NMR instrument to return to a working condition meeting factory specifications. The work must be performed by a Bruker field service engineer as they have the requisite training to ensure Bruker’s proprietary software and hardware functions properly. During service visits, DPI will provide access to the facility, as well as access to the Bruker Ascend 400 MHz NMR instrument. There are no other government responsibilities beyond the above mentioned. Bruker will perform the necessary service requests at no additional cost beyond the cost of the annual service contract. Furthermore, the field service engineer will provide documentation outlining the performance attributes of the NMR instrument and associated components being serviced.

Background Information and Objective:

NMR spectroscopy is arguably the most powerful analytical tool a chemist has at their disposal for the identification and confirmation of organic molecules. Medicinal chemists at DPI use the NMR instruments daily to collect compound data, as well as conduct more advanced NMR experiments overnight. Constant access to fully functioning NMR instruments is imperative to maintain productivity in the successful pursuit of the DPI mission. As such, routine maintenance is of highest priority to ensure the NMR instruments operate properly. Furthermore, periodic upgrades and component replacement are required to prolong the instrument lifetime.

To help maintain and ensure the functionality of the Bruker Ascend 400 MHz NMR system with an Avance Neo Nanobay, we have a need for a Labscape Complete Maintenance Agreement from Bruker BioSpin Corporation. This agreement will include annual preventative maintenance of the Bruker 400 MHz NMR instrument and associated components to ensure proper system operability and longevity. In the event of a malfunction, this highly sophisticated and expensive instrument, as well as the associated components will require expert service. Therefore, it is of the utmost importance that the Bruker Ascend 400 MHz NMR system with an Avance Neo Nanobay and all associated components are protected by a Bruker Labscape Complete

Maintenance Agreement. Without such an agreement in place, repair costs are extremely high and instrument downtime is much longer causing a significant decrease in scientif ic productivity.

Period of Performance:

One base year with an additional 4 option years Base Period: May 18, 2023 – May 17, 2024 Option Period 1: May 18, 2024 – May 17, 2025 Option Period 2: May 18, 2025 – May 17, 2026 Option Period 3: May 18, 2026 – May 17, 2027 Option Period 4: May 18, 2027 – May 17, 2028

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualif ied personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

This requirement is a Bruker LABSCAPE COMPLETE Service Contract which includes one annual preventative maintenance (PM) for the system.

The components covered under this contract are as follows:

1. LABSCAPE COMPLETE MAINTENANCE AGREEMENT – System Type: AV4400N;

System ID: 5042710

a. Console

b. Magnet

c. Probe - PI HR-BBO400S1-BBF/H/D-5.0-Z SP (SN: Z163739/536)

d. SM SAMPLEMAIL PLUS 630 KPL. (SN: Z133067/3246)

e. BCU I 2M 115V 60HZ (SN: Z154651/425)

2. The essential features of the service contract are:

a. Top priority to all service requests

b. 1 (one) year full coverage agreement includes any repair needed to get the system back up and running

c. Covered by the agreement are all parts (wear and tear included)

d. Site visits and labor & travel costs related to hardware failure

e. Planned maintenance and operation tests to ensure smooth running with minimal downtime

f. Support of the system by Bruker trained service engineer through a secure remote connection software

g. Data system kept up-to-date and fully optimized

LEVEL OF EFFORT:

Bruker service engineers will perform maintenance, as well as repair or replace parts as needed to maintain the Bruker Ascend 400 MHz NMR system with an Avance Neo Nanobay and accessories at a working condition meeting factory specifications.

GOVERNMENT RESPONSIBILITIES

NCATS will provide access to the facility, as well as access to the Bruker Ascend 400 MHz NMR system with an Avance Neo Nanobay.

DELIVERY OR DELIVERABLES

The Government anticipates the POP to be start upon award of contract to the vendor. Maintain the Bruker Ascend 400 MHz NMR system with an Avance Neo Nanobay and accesories at a working condition meeting factory specifications.

REPORTING REQUIREMENTS

The field service engineer will provide documentation outlining the performance attributes of the Bruker 400 MHz NMR instrument.

OTHER CONSIDERATIONS

Travel:

The government is not responsible for travel.

Key Personnel:

Only a Bruker service engineer will be allowed to perform maintenance and repair.

Information System Security Plan:

N/A

Data Rights:

N/A

Section 508—Electronic and Information Technology Standards:

N/A

Publications and Publicity:

N/A

Confidentiality of Information:

N/A

ATTACHMENTS

1. Independent Government’s Cost Estimate

2. Evaluation / Selection Criteria