B. AP SOW.pdf

Statement of Work (SOW)

1. GENERAL INFORMATION

Title of Project:

Service maintenance agreement for the Ab Sciex Mass Spectrometers

Statement of Need and Purpose:

This preventive maintenance contract shall be effective from 06/01/2023 to 05/31/2024 in order to keep the equipment running and process all bioanalytical samples, including metabolomic, lipidomic, proteomic and bioanalysis without any problems. This acquisition will procure a service maintenance agreement for the Ab Sciex mass spectrometers, including the API 4000, API 5500, API 6500+, Selexion device, the Shimadzu XR system, gas generator and software plus plan. This equipment is heavily used and we have many bioanalytical and proteomic assays that are dependent on the proper functioning of the instrument. The costs of repair, if not under a maintenance agreement, would be high and would result in significant downtime for processing a purchase order and for scheduling repair, which would result in a significant delay in the processing of samples. This would hamper the research as the assays typically run on these instruments and cannot be run on any other instrument.

Background Information and Objective:

The LCI group requires the use of these instruments to do bioanalytical, metabolomic and proteomic assays of plasma samples in the lab. This agreement is needed to maintain equipment as well prevent breakdowns. At times, emergency repairs are needed and having the instruments under a maintenance agreement results in a guaranteed on site repair in one day (priority plan) and 2 business days (Assurance plan), allowing for only minimal disruption in the workflow.

Period of Performance:

From June 1, 2023 to May 31, 2024.

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel and material, as specified below, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below.

Service maintenance and repair support for the following instruments:

Priority Plan 1 PM Qtrap 5500 Mass Spectrometer

Priority Plan 1 PM API4000 Spectrometer

Assurance Plan 1 PM Selexion Device

Assurance Plan 1 PM QTRAP 6500+ mass spectrometer

1PM Assurance Plan for LC devices EKS nanoL C400 series Pump

1PM Assurance Plan for LC Devices Shimadzu System

Vendor Maintenance Plan 1PM Peak Genius 3031 Gas Gen

Vendor Exchange PVAR 5200V

Software Plus Plan Qtrap5500 Mass Instrument

Software Plus Plan API4000 Mass Spectrometer

Software Legacy Plan QTRAP6500+ Mass Spectrometer

Specific Requirements:

DELIVERY OR DELIVERABLES

Documentation shall be provided by the Contractor to show they completed the preventive service on the equipment and leave documentation with the point of contact. The Contractor shall guarantee one business day onsite response for remedial repairs for the API 4000 and API 5500 and include 1 PM per year. The Contractor shall guarantee two business day onsite response time for remedial repairs for the API 5600, API 6500+ and the Selexion device and 1 PM. Factory-certified replacement parts only should be included.

OTHER CONSIDERATIONS

The service engineers should be certified Ab SciEx service engineers. The engineers should have a multi-step training program on Ab SciEx products. The service engineers training should be renewed periodically to assure standard of excellence by Ab SciEx.

Factory-certified replacement parts only should be included.

Travel:

All travel time should be included within the provided service agreement quote. As stated the contractor shall guarantee a one-day response for remedial repairs for the API 4000 and API 5500 and a two business day onsite response time for remedial repairs for the API 6500+ and the Selexion device. 1 PM is assured per contract year, on-stie workflow support and troubleshooting. Workflow telephone and online support during normal business hours. The principal place of performance is the BRC/08C lab located on the 8th floor.

Key Personnel:

N/A

Information System Security Plan:

N/A

Data Rights:

N/A

Section 508—Electronic and Information Technology Standards:

N/A

Publications and Publicity:

N/A

Confidentiality of Information:

N/A