B.01.01 Combined Synopsis and Solicitation - PA-07 - OFPT - Nemo.pdf

VENDOR’S INFORMATION SHEET

OFFEROR’S NAME:

OFFEROR’S ADDRESS:

OFFEROR’S PHONE #:

OFFEROR’S EMAIL:

OFFEROR’S DUNS #:

OFFEROR’S CAGE #:

OFFEROR’S TIN#: ________________________________________________

SIGNATURE:

DATE SIGNED:

FY 24 Mass Solicitation / Park Attendant

W912DQ24Q1001

PA-07 Nemo PA Pomme De Terre

BID SCHEDULE

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job $_________ Base

Park Attendant – 2024 Base Period

FFP

The Contractor shall furnish Park Attendant services for Nemo Park, Pomme de Terre Lake as defined in the Performance Work Statement (PWS).

FOB: Destination

NET AMT BASE____________________

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Job $__________

OPTION

Park Attendant – 2025 Option Period 1

FFP

The Contractor shall furnish Park Attendant services for Nemo Park, Pomme de Terre Lake as defined in the Performance Work Statement (PWS) FOB: Destination

NET AMT OPTION __________________

TOTAL __________________________

Form PPQ-0 (9/30/11)

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0)

CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information

Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain)

Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information

Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine

How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information

Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: NAVFAC/USACE REQUESTS THAT THE CLIENT COMPLETES THIS QUESTIONNAIRE AND SUBMITS DIRECTLY BACK

TO THE OFFEROR. THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNAIRE TO USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATIONS. CLIENTS ARE HIGHLY

ENCOURAGED TO SUBMIT QUESTIONNAIRES DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE

SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR FOR USACE POC INFORMATION. THE GOVERNMENT

RESERVES THE RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an

Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the

Contractor successfully performed a significant event that was a benefit to the

Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the

Government/Owner.

(U) Unsatisfactory Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable No information or did not apply to your contract Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT

PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project? E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff

(including the ability to successfully resolve disagreements/disputes;

responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues?

(Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations

(including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues) E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below) Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

RELATED EXPERIENCE FORM:

This form must be completed by all offerors in order to receive consideration for award. If additional space is needed, this form may be duplicated as necessary, no more than three submissions. Information describing the offeror’s complete contracting background and experience shall be provided. The contractor’s information should only describe experience that directly pertains to the type of work set forth in this in Section C of this solicitation. Include details of any training which would enable you to better perform the work outlined in the specifications. Reference information should include the names and current telephone numbers of all agencies/firms listed.

Experience

Contract Work/Type:

Agency/Firm for Whom the Work Was Performed:

Contact Person at the Site: Telephone:

Month/Year Work Began: Month/Year Work Ended:

Description of Duties/Work: (Please provide details)

SEE ADDENDUM

(No Collect Calls)

W912DQ24Q1001

b. TELEPHONE NUMBER

816-3893566

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 20 Sep 2023

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

01-Aug-2023

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DQ9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

SETH BALSTERS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, KANSAS CITY +

FEDERAL BLDG, CT-C +

601 E 12TH ST RM 647

KANSAS CITY MO 64106-2896

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

816-389-2029/2030FAX:

TEL: 816-389-3812 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$10,000,000

NAICS:

721211

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF30

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912DQ24Q1001

Section A - Solicitation/Contract Form

SYNOPSIS/SOLICITATION

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in subpart

12.603 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation, quotes are being requested and a written solicitation will not be issued.

The solicitation number for this acquisition is W912DQ24Q1001 and it is being issued as a Request for Quote

(RFQ).

The Due Date for the receipt of quotes is listed in Block 8 of the SF 1449. Offers shall be submitted in PDF via e-mail to Angella.curran@usace.army.mil. All offers must be good for at least 60 days from offer due date. All quotes must be emailed separately.

If you have any questions, please contact Angella Curran, Angella.curran@usace.army.mil, 816-389-3816.

The solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-84.

This synopsis/solicitation will be awarded with Total Small Business Set-Aside and the associated North American Industry Classification system (NAICS) code is 721211 – RV (Recreational Vehicle) Parks and Campgrounds.

Business size standard is: $10,000,000.00.

Product/Service Code: M1PA for “Operation of Recreation Facilities (Non-Building)”

Description of Services Required: The U.S. Army Corps of Engineers Kansas City District has a need for Park Attendant Services in support of various Missouri Lake Projects in the Operations Division of the Kansas City District. The contractors shall perform all services in accordance with the Performance Work Statement (PWS), please see attachments. The Contractor shall comply with all Federal, state, and local laws, ordinances, statutes and regulations pertaining to the provided services.

Place of Contract Performance: Harry S Truman Lake Project, Warsaw MO Pomme de Terre Lake Project, Hermitage MO

Far 52.212-1, Instructions to Offerors- Commercial does apply to this acquisition with no addenda to the provision and is located in Section L of this combined synopsis/solicitation.

Attachments are listed in Section J of this combined synopsis/ solicitation. Four Attachment Packets for this Solicitation have been posted.

Far 52.212-2, Evaluation - Commercial Edited does apply to this acquisition with no addenda to the provision and is located in Section M of this combined synopsis/solicitation.

FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items, does apply to this acquisition with no addenda to the provision, and is located in Section K of this combined synopsis/solicitation.

FAR 52.212-4, Contract Terms and Conditions - Commercial Items, does apply to this acquisition with no addenda to the provision. These specific clauses required are located in Section I of this combined synopsis/solicitation.

FAR 52.212-5, Contract Terms and Conditions - Required to Implement Statutes or Executive Orders- Commercial Items, applies to this acquisition. These specific clauses required are located in Section I of this combined synopsis/solicitation.

In accordance with FAR 52.212-1(k) the prospective awardee shall be registered and active in https://sam.gov/ for their System Award Management (SAM).

PLEASE NOTE: SAM.GOV procedures have been changed as of 8 November 2019. Interested vendors must go to SAM.gov to register in SAM and to review current notices or announcements.

Contractors may obtain information on registration and annual confirmation requirements via the Internet at https://sam.gov/ or by calling (866) 606-8220.

The System for Award Management (SAM) is a Federal Government owned and operated free web site. If you are a small business needing assistance with registering or help with navigating through the website you may contact the Association for Procurement Technical Assistance Centers for help with actions such as SAM.gov registration.

If you have questions about Government procurements in general or need assistance in the preparation of your proposal, a local APEX Accelerator (formerly Procurement Technical Assistance Center (PTAC)) may be able to help. The Procurement Technical Assistance Program was authorized by Congress in 1985 in an effort to expand the number of businesses capable of participating in the Government marketplace. To locate a PTAC near you, go to http://www.aptac-us.org/sam-registration/ .

(End)

PERFORMANCE WORK STATEMENT (PWS)

NEMO PARK ATTENDANT

POMME DE TERRE LAKE PROJECT OFFICE

1. General: This is a non-personnel services contract to provide Park Attendant Services at

Nemo Park, from 16 April through 30 September at the Pomme de Terre Lake Project. The

Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform services as defined in this

Performance Work Statement except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2. Background: Park attendant procurements utilized by the Pomme de Terre Lake

Project, Kansas City District, Corps of Engineers, encompass gatekeeping, selling camping and day-use permits, providing information to visitors, handing out survey cards, and general surveillance of park area

1.3. Flood Control. This is a flood control project. Occasional retention of floodwaters may inundate portions of the public use areas, other areas, or access roads thereto being serviced by this purchase order. In the event that inundation materially affects the scope of work, Contractors may be requested to submit a pricing proposal covering the unserviceable or affected portion of his/her work in order that an equitable adjustment to contract price can be negotiated and an adjustment made in accordance with the appropriate contract clause [Changes, FAR 52.212-4(c)]. Payment for services not performed as a result of conditions stated above shall be initially withheld until execution of an equitable adjustment is made by contract modification

1.4. Period of Performance: The period of performance shall be for one (1) Base Year of

12 months and one (1) 12-month option year. Actual services shall be performed from

16 April through 30 September during each year of the periods listed below. The

Period of Performance reads as follows:

Base Year – 1 April 2024 through 31 March 2025

Option Year 1 – 1 April 2025 through 31 March 2026

1.5. General Information

1.5.1. Quality Control/Activity Hazard Analysis: The Contractor shall develop and maintain a quality control program to ensure services are performed in accordance with this Performance Work Statement (PWS). The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he/she assures themself that his/her work complies with the requirement of the contract. The Contractor shall submit a copy of their quality control plan to the Contracting Officer Representative (COR) for approval prior to the start of work. See Attachment 6 Quality Control Plan Template/Example.

The Contractor shall also develop an Activity Hazard Analysis (EM 385-1- 1

Section 01.A.13) identifying potential safety and health hazards and controls for such hazards. Quality Control Plan and Activity Hazard Analysis shall be delivered to the Contracting Officer’s Representative for approval.

1.5.2. Quality Assurance: The government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance

Surveillance Plan (QASP). This plan is primarily focused on what the

Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Security Requirements: Contractor performing work under this contract must comply with the requirements of the Antiterrorism/Operations Security

Requirements (AT/OPSEC). See Attachment 3 of this PWS.

1.5.3.1. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for

Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. The Contractor shall take all reasonable precautions to safeguard collections, permits and other government-furnished property. All collections shall be deposited in the fee safe provided, outside entrances to the fee booth shall be kept locked, and visitors must not be allowed in the fee booth.

1.5.3.2. Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The

Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.3.2.1. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.4. Required Insurance: The contractor shall obtain and maintain during the period of performance, at least the kinds and minimum amounts of insurance required in accordance with applicable State statutes (Missouri Division of Insurance 573-

751-4126). Proof of insurance shall be provided to the Contracting Officer’s

Representative prior to commencement of duties.

1.5.5. Bonding: All Contractor must provide, at the Pre-Work/Pre-Season meeting, a surety bond. Bonds must be in the form of firm commitments, supported by corporate sureties whose names appear on the list contained in Treasury

Department Circular 570, individual sureties, or by other acceptable security such a s postal money order, certified check, cashier’s check, irrevocable letter of credit, or, in accordance with Treasury Department regulations, certain bonds or notes of the United States. Bonds must be approved by the Corps of Engineers in the amount of $5,000.00 before services may begin. Failure to provide the bond at this time may result in termination of the contract and award being made to another bidder. The U.S. Army Corps of Engineers, Kansas City District, shall be named as the recipient.

1.5.6. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend the post award conference training session held at the Pomme de Terre

Project Office to go over contract requirements (approximately 8 hours) held approximately five (5) days prior to start of services. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the

Contractor of how the government views the Contractor's performance and the

Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.7. Pre-Season Orientation and Training: Prior to beginning performance of this

Contract, Contractors are responsible for ensuring that all Contractor employees and personnel are familiar with the requirements of this Contract and are properly trained in the use of reservation system, computer use, use of credit card machines for acceptance of fees and duties. Failure of the Contractor to properly train employees and personnel, resulting in unsatisfactory performance of this Contract, will be grounds for termination of the Contract. Training is provided free of charge by the Government and Contractor attendance shall be free of charge to the

Government. Normally this is accomplished over a one to two-day period during the five (5) days prior to start of services. Training may be provided either at the

Project Office or on location at the park booth. The Contracting Officer or his/her authorizer representative will coordinate the training location and time period.

Training will address the use of computers and the associated program, the use of credit card machines for acceptance of fees, and other details related to the services to be provided.

1.5.8. Documents and Correspondence: After award, all documents and related correspondence shall be routed to the Contracting Officer; or through the

Contracting Officer’s Representative (COR) at the Project Office to the

Contracting Officer. Day to day contact and telephone communication with

Government personnel shall normally provide adequate information exchange.

The Government reserves the right to schedule meetings at the Project Office as necessary to ensure strict compliance with the terms of this contract. Such meetings shall be scheduled, to the extent possible, at mutually convenient times.

However, upon notice, the Contractor shall attend meetings regarding matters affecting this contract, and the time spent in such meetings shall be at no additional charge to the Government.

1.5.9. Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. This person may be the Contractor themselves or someone that they choose to designate. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 0730 and 4:00, Monday thru Friday accept Federal holidays or when the government facility is closed for administrative reasons.

1.5.10. Contractor Conduct: All individuals involved in operations shall not be under the influence of drugs or alcoholic beverages. The Contractor shall, always, be responsible for the conduct and discipline of his/her employees. The Contractor agrees to only provide personnel able to perform the services required under this contract and to notify the COR of any personnel using prescription drugs that might impair the Contractor’s ability to perform the requirements of this contract.

The Contractor shall, always, be responsible for the conduct and discipline of his/her employees.

1.5.10.1. Contractor personnel shall present a neat appearance and shall always conduct themselves in a proper manner during the performance of this contract. All individuals involved in services shall be dressed neatly and fully to include shoes, pants, shirt that shall be closed or buttoned. Since a significant portion of the work shall be performed in the presence of the public, the conduct of all employees is critical and shall be closely monitored. A government-furnished name tag must be worn while on duty.

1.5.10.2. Only U.S. Citizens, lawful resident aliens, and/or individuals who are legally authorized by Federal and or State Law are permitted to work on this contract. The contractor shall submit to the Government the names of each foreign national proposed for performance under this contract, along with documentation to verify that he/she has authority to work in the U.S.

All contractors, subcontractors and contractor employees shall submit, to the COR, information required for a background investigation prior to beginning work. This information may consist of, but not limited to; Full

Name, Date of Birth, and/or Fingerprints. The background investigation may be conducted through the local Sheriff’s Department, the Missouri

State Highway Patrol, or the COE Fingerprint Scan system, at the discretion of the COR. Results and or reports received as a result of the background investigation shall become part of the contract file and marked as Controlled Unclassified Information (CUI). No contractor, subcontractor or contractor employee shall be permitted to work on the contract if he/she has been convicted or has suspended imposition of a sentence for a felony of any type or any crime involving larceny, theft, robbery, or assault or is a registered sex offender.

1.5.11. Title 36 Rules and Regulations: Contractor and Contractor Personnel shall comply with Title 36 Rules and Regulations for the entire period of performance of this contract.

1.5.12. Safety Requirements: All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-

1, “Safety and Health Requirements Manual” and supplements thereto. The EM-

385-1-1 is hereby incorporated by reference, and the Contractor is required to perform this contract in accordance with the standards set forth therein. Any equipment or materials not in conformity with this manual shall be removed from

Government property immediately. The Contractor shall be expected to take a vital interest in safety, hazard, and to educate their employees to work and plan their work safely. The contractor shall immediately report any situation that could affect the health or safety of visitors to a park ranger, including maintenance needs, utility problems, accidents, or violations of laws and regulations.

1.5.13. Payment: Payment will not be made for services not performed. Contractors shall provide the Project Office with an invoice at the end of each month’s services.

Payment shall be made via Electronic Funds Transfer (EFT) into the Contractor’s banking account on file as registered with SAM.gov by the Disbursing Officer, U.S. Army Engineer District, Millington, Tennessee, in accordance with the

Prompt Payment Act (Public Law 100-496). As stated in this law, the Government has 30 days after the date of invoice receipt in the correct office, or after constructive acceptance whichever of the two dates is last, to issue payment.

Monthly invoices shall be submitted to the U.S. Army Corps of Engineers, Pomme de Terre Project, 23697 County Road 218, Hermitage, Missouri, 65668-9509.

1.5.14. Final Payment: Final payment will not be paid to the Contractor until all funds, permits, and Government property are reconciled, and facilities are inspected for cleanliness by Corps personnel. Any shortage of funds may be deducted from the

Contractor’s final payment. Proper handling of and accounting for funds is a condition of performance of this contract. The Contractor is responsible for user fee permits, collected monies, keys, property, and equipment issued by the

Government. The Contractor shall be held liable for any loss, including any equipment issued by the Government that is lost or damaged due to negligence.

1.5.15. Lost and Found: All articles found by Contractor personnel (or if the public turns it in to the Contractor) whom a reasonably prudent person would assign monetary, personal, or other value (including possible contraband items) shall be turned in to the COR or park ranger on duty.

1.5.16. Other Contractors: The Government may undertake or award other contracts for additional work, and the Contractor shall fully cooperate with such other

Contractors and Government employees. All work must be carefully planned and fitted so as not to interfere with such other work. The Contractor shall not commit or permit any act that will interfere with the performance of work by other

Contractors or Government employees.

1.5.17. Volunteers: Volunteers may be utilized in the parks. Volunteers receive and follow instructions from a Government representative, not from Contractors.

Contractors should not consider any volunteer as his/her employee.

1.6. Environmental Controls

1.6.1. Compliance with Laws and Regulations: Contractors shall be knowledgeable of, and shall comply with, all applicable Federal, State, and Local laws, environmental requirements, and instructions. Contractors shall ensure policies and procedures are established that protect the health and safety of employees and the community to minimize or eliminate the risk of environmental pollution.

1.7. Contractor Arrival. Contractors are required to reside on-site, the Contractor shall move onto the designated site a minimum of five (5) but not more than seven (7) days prior to the start of services. Electrical services will be provided upon arrival if arrival takes place during normal business hours. Water and sewer services may be postponed upon arrival or discontinued near departure if cold weather conditions warrant. All costs for moving onto and from the site shall be borne by the Contractor. Contractors shall remove the trailer and all personal property from the site not later than seven (7) days after the end of the service period unless prior approval is received by COR.

1.8. Campsite: The Government will provide a campsite for the Contractor’s camper, and utility hookups, during the service period, consisting of water, electricity, and sewer.

In addition, the campsite will include a storage building, picnic table, and fire ring.

Refuse collection service is provided at the park dumpster. Contractors shall maintain the area where the trailer (RV unit) is always parked in a clean and sanitary condition.

No dog pens or similar facilities for pets or raising of animals will be allowed.

Government-furnished storage buildings are to be used for storage of supplies only – not as pens or cages for pets. Contractor pets shall fall under the same restrictions of

Title 36 that apply to our visitors. Visitors to the park should have open access to the

Contractor’s site without the possibility of incidental contact with pets. Small vegetable or flower gardens are permitted where designated upon approval from the

Contracting Officer or his representative. Decorations may be allowed or disallowed at the discretion of the Government. Excessive decoration of campsites is discouraged.

1.9. Security of Personal Property: Security of Park Attendant’s living quarters and all personal property shall remain the Attendant’s responsibility throughout the contract period. The Government accepts no responsibility for, nor will it be liable for, damage or theft occurring to the Attendant’s property. In addition to automobile liability insurance required in Section 4.3, the Contractor is responsible for obtaining and paying for any other insurance desired, including but not limited to, general liability, comprehensive property, etc.

1.10. Fee Booth. Contractors shall maintain the entrance fee booth in a neat, clean condition. The fee booth shall be kept locked, and visitors must not be allowed in the booth. During booth hours of operation, the Contractor shall keep an open telephone line of communication. The Contractor shall remain in close proximity of the booth

(with the exception of the evening tour park requirement) to be able to answer the telephone at any time the fee booth is open. The Contractor shall be available at all times (except approved time away from the park) to receive and deliver emergency messages. Smoking is not permitted in the fee booth.

1.11. Work Schedule: Contractors shall perform all specified duties during the period of performance according to the schedule included in Attachment 6 of this PWS. The

Contractor must work federal holidays even if they fall on a normally scheduled day off. An alternate day off will be approved by the Contracting Officer or their designated representative. The Contractor shall also be required to perform duties on

April 16th and September 30th even if it falls on the Contractors normally scheduled day off. The Contractor shall complete daily tours in accordance with the scheduled included in Attachment 6 of this PWS. All work shall be accomplished within the timeframes specified. Services rendered outside the time periods specified shall not be compensated.

1.12. Visitor Assistance: The primary role of the Contractor is to courteously assist visitors, and their secondary role is to tactfully and respectfully inform customers of the rules and regulations. Contractors shall provide informational brochures and pamphlets and explain or clarify policy and regulations for park visitors. The Contractor shall tactfully provide information to campers for all campground rules and project policies in performing their duties, including quite hours (10 p.m. to 6 a.m.), check out times, and maximum 14 day stay limitations, etc. The Contractor shall identify campers who may have arrived during hours when the fee booth was closed. These individuals shall be contacted and advised to register at the booth and pay required fees during park tours.

1.12.1. Contractor shall become familiar with Title 36, CFR, Chapter III, Part 327, “Rules and Regulations Governing Public Use of Corps of Engineers Water Resource

Projects”, campground and/or park rules, policies and requirements. Promptly report to any park ranger all accidents, violations of law, disturbances, and situations that could affect the health and safety of visitors. Serious or life-threatening incidents and emergencies shall immediately be reported to project personnel and/or local law enforcement. Other situations and incidents shall be reported to

Park Rangers as instructed. Contractor shall not attempt to enforce, direct, manipulate, undermine, oppose or “second-guess” decisions made by park rangers, law enforcement agencies or other Government employees.

1.12.2. Contractor shall not discriminate against persons based on race, color, religion, sex, national origin, age, or disabilities.

1.12.3. Contractor shall remove any signs from their vehicles stating “Park Attendant” or similar type signs when not actually working under the contract (i.e., when off duty, Contractor shall remove signs prior to leaving the park).

1.13. Questions and Answers: Prospective bidders should contact Shannon Henry at the

Pomme de Terre Project Office at 417-745-6411, for any questions pertaining to that

PWS. Potential Contractors are urged to inspect the areas they are interested in before they submit a quote in order to become familiar with the size and scope of the area and the required duties.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS: The following definitions and descriptions apply wherever the word, phase, or acronym is used in this performance work statement.

2.1. Definitions:

2.1.1. Clean: As used generally, free of all foreign matter, dirt, debris, film, spots, streaks, or other impurities. As used for acceptance of work means gleaming; free from dirt, contamination, or impurities; unsoiled, unstained, neat and tidy, free of dirt, foreign material, residue, mold, mildew, algae, trash, and excess water, sanitizers and cleaners.

2.1.2. Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. Contracting Officer. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. Contracting Officers Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.7. Fully Clothed: Wearing a sleeved shirt (T-shirts are acceptable), trousers, and shoes. Clothing shall be clean and neat in appearance and shall not be ripped, torn, or excessively faded. These requirements shall not be construed to replace or eliminate the necessity for the wearing of appropriate protective clothing or devices as may be required in performance of duties.

2.1.8. Neat/Clean: Orderly, tidy, free from dirt and debris.

2.1.9. Physical Security. Actions that prevent the loss or damage of Government property.

2.1.10. R1S: Recreation One Stop Reservation Service Contractor

2.1.11. Quality Assurance (QA). The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.12. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.13. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. Subcontractor. One that enters into a contract with a prime Contractor. The

Government does not have privity of contract with the subcontractor.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1.Government Property/Check Out - Contractor shall be required to sign for accountable

Government property at the beginning of the contract period. Contractors shall be responsible for maintaining the property and return Government property at the end of the contract period unless other arrangements have been made.

3.2.Storage Shed. The Government will provide a storage facility for Contractors to store and maintain supplies/materials, equipment, etc. for use in the performance of the contract.

No alterations to the facility shall be made without specific written permission from the

COR.

3.3.Campsite. An improved site for a self-contained trailer or motor home with electric service, water, sewage hookups and refuse collection (from nearby dumpster) will be provided at no charge to the Contractor. Some utilities may be impacted by weather and not readily available prior to opening of parks. Occupancy of this site is limited to the Contractors camping unit and personal vehicles only. The campsite, turnout and associated facilities shall not be modified for convenience of the Contractor without prior approval from the COR.

3.4.Fee Booth: A booth with workstation will be provided by the government.

3.5.Equipment and Property: Government-Furnished equipment and property will be provided to the Contractor and shall only be used in for performing the contract requirements. When the property is delivered, the Contractor must verify its quantity and condition in writing on Government Property Form 4900. Damage or loss while in the Contractor’s possession shall be reported in writing to the COR within 24 hours.

3.5.1. Annual Day Use Permits

3.5.2. America The Beautiful Senior Passes & Access Passes

3.5.3. Computer

3.5.4. Monitor

3.5.5. Battery Back-up Unit

3.5.6. Printer

3.5.7. Receipt Printer

3.5.8. Credit Card Machine

3.5.9. Keyboard/Mouse

3.5.10. Surge Protector

3.5.11. Telephone for Fee Booth

3.5.12. Cash Drawer

3.5.13. Safe

3.6.Materials and Supplies: Government-Furnished materials and supplies are provided to the Contractor only for use in performing work specified in this Contract. The following consumable items will be furnished to the Contractor by the Government.

The Government will retain control of expendables, to be dispensed on an as-needed basis for use in performance of the contract. All materials and supplies remaining at the end of the season shall be returned to the Pomme de Terre Lake Project upon checkout.

3.6.1. Trash Bags for campers

3.6.2. Maps and Informational Brochures

3.6.3. Various Forms and Logs

3.6.4. Contractor Identification Tag/Hat

3.6.5. Computer Paper

3.6.6. Receipt Paper

3.7.Keys – The Contractor will be furnished a set of keys to those buildings and areas where access is necessary to perform the work described herein or determined to be necessary by the COR. No duplicates of the keys may be obtained in any manner by the

Contractor. Security of the keys shall be the responsibility of the Contractor. The failure of the Contractor to provide adequate key security will result in a deduction from payment due to the Contractor in the amount required to replace lost or damaged key and a deduction for replacement of any locks, lock tumblers, or lock sets for any affected locks at the rate charged by a commercial locksmith.

3.8.Identification - Identification tags and ball caps, if applicable, will be provided by the

Government.

3.9.Government Property Clearance. Government personnel will be available the day

AFTER the last date of services to check out Contractors and to receive Government-furnished property from them. All Government-furnished equipment and items must be returned to the Government prior to Contractor departure.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES

4.1. General: The Contractor shall furnish all supplies and equipment required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2. Materials/Supplies and Equipment: The Contractor shall furnish all necessary equipment and supplies identified in Section 3 of this PWS.

4.3. Vehicle(s): Transportation vehicle(s) for use in performing the requirements of this contract must be street legal, properly licensed, and the Contractor shall furnish proof of required insurance in the form of a copy of the insurance policy, or a binder issued by the insurer. Proof of proper insurance for each vehicle shall be delivered to the

Contracting Officer or his designated representative at the Post-Award meeting. The

Contractor (all personnel) shall maintain a valid state driver’s license. A photocopy of licenses will be taken at the Post-Award meeting. ATVs are not permitted. Utility vehicles or golf carts will be permitted with the following conditions: (1) Display long orange bicycle flag, (2) Slow moving vehicle sign posted on back, (3) Display

Government provided “Park Attendant” sign…