B-2 Camera System Maintenance 2022 - PWS.docx

PERFORMANCE WORK STATEMENT

B-2 CAMERA SYSTEM MAINTENANCE AND SUPPORT

Revised 12 Jul 2022

SECTION ONE, DESCRIPTION OF SERVICES

1.0. Organization.

Identification and Address:

AFLCMC/WWZP

7180 Reserve Road Building 1083 Tinker AFB, Oklahoma 73145

1.1. Agency Mission.

The B-2 Weapon System Support Center (WSSC) is a center for on-aircraft software development and support, as well the logistics and engineering support center for the B-2 Sustainment Branch. An integral part of that support is the development and management of mission critical data systems that support the B-2 program. These systems are used to leverage technology to reduce costs while improving aircraft availability.

1.2. Description of Services.

The Contractor shall provide all labor, local travel, transportation, and incidentals to provide technical support defined by this PWS to be performed at various B-2 locations. Travel and work at other B-2 site locations shall be only at the specific direction of the Contracting Officer. Support shall be required during, but not limited to, normal business hours (0730-1630) Monday through Friday, excluding federal government holidays, or as specified by the Contracting Officer (CO).

1.3. Project Background and Objectives.

The B-2 Sustainment Branch, located in the B-2 Weapon System Support Center (WSSC) is responsible for maintaining a number of information technology (IT) data systems and networks in support of the B-2 Weapon System. The network infrastructure in the WSSC is composed of multiple classified networks and computers, as well as unclassified AF and contractor corporate networks and computers. These data systems are used to perform all sustaining; software sustaining and modernization program integration, and test efforts for the B-2 weapon system. The WSSC is a SAP facility (SAPF), with requirements to meet the JSIG-series regulations for video surveillance.

The Expected Period of Performance (POP) is for a 4-year contract. Coverage will be as follows:

Base Year: 30 Sep 2022 - 29 Sep 2023 Option Year 1: 30 Sep 2023 - 29 Sep 2024 Option Year 2: 30 Sep 2024 - 29 Sep 2025 Option Year 3: 30 Sep 2025 – 29 Sep 2026

The current B-2 camera system was designed by Avigilon and installed by MAC Systems.

This PWS will provide an extended warranty and maintenance plan for the camera surveillance system.

NOTE: Previous experience with the following tasks within the B-2 WSSC is required.

1.4. Task Description.

The Contractor shall provide services in order to achieve the following objectives for the B-2 program:

1.4.1. Camera Surveillance System Scheduled Maintenance and Support.

The Contractor shall perform preventative maintenance on the camera system devices listed (see Appendix A, Camera System Device List) as per the original manufacturer’s recommended PM schedule. Preventative maintenance shall include all actions necessary to maintain camera system devices in operational order and performing any remedial repairs required. Preventative maintenance shall include all parts, labor, other items as required, and expenses.

Service shall be coordinated at least seven (7) days in advance of arriving on-site to allow for proper security notification and processing. The Contractor will provide a list of names and any electronic equipment technicians will be utilizing for service.

The four-hour response time does not apply to the preventative maintenance visits.

1.4.2. Camera Surveillance System Emergency Response Support.

The Contractor shall provide extended warranty service in the form of emergency repairs on the camera system devices listed (see Appendix A, Equipment List). Emergency repairs shall include all actions necessary to maintain camera system devices in operational order and performing any remedial repairs required. Emergency repairs shall include all parts, labor, other items as required, and expenses.

Emergency service does not require the normal seven (7) days lead-time. The Contractor shall respond to emergency calls within two (2) hours of receiving a call from the Customer by phone. Standard on-site response times will be within four (4) hours.

1.4.3. Software Maintenance.

The Contractor will provide and install software updates, service packs, and software patches. Patches will include the repair of bugs, vulnerability issues, updated licenses, and enhancement of certain features as requested by the customer.

1.4.4. Extended Warranty.

The Contractor shall provide complete labor and materials for all camera system devices (see Appendix A, Equipment List) in need of repair or replacement. The extended warranty will be performed during normal business hours (0800-1700 Monday through Friday). The four-hour response time does apply to the extended warranty.

1.4.5. On-Site Training.

The Contractor shall provide on-site training at the government facility as required. The government shall receive hardware and/or software training from an authorized instructor. The camera system model, experience level, and number of attendees shall determine the curriculum. Training shall be at the Government’s request. Training shall be hands-on training in contractor format.

1.4.6. Telephone and Email Support.

The Contractor shall provide technical support to the government 24/7 via telephone and/or E-mail. The Contractor shall provide a pool of on-call service engineers or programmers to assist the government with troubleshooting software programs, access schedules, security sequences, lockdown options, and any other issue requiring assistance. If the contractor is unable to identify the solution remotely, an engineer will be dispatched in accordance with the extended warranty task.

1.4.7. Travel.

The Contractor will not be required to travel during the performance of this contract beyond to/from Tinker AFB.

1.4.8. Applicable Publications.

The Contractor will have access to all Air Force and Department of Defense publications applicable to the work tasks assigned. The Contractor shall obtain the forms and publications expressly required to perform the work in this contract via the internet at: http://www.e-publishing.af.mil/.

In the event that a Federal form or publication is not available on line, the Government Contracting Officer Representative (COR) will provide the forms, instructions, or publications to the Contractor upon request by the Contractor. In the event that laws, regulations, Technical Orders, Air Force Instructions, or Air Force Material Command Instructions change during the term of this contract, the Contractor is required to comply as such changes come into effect. The Contractor shall notify the contracting officer within 10 working days of any potential cost impact associated with any regulation changes.

1.5. Contractor Personnel.

1.5.1. Contractor POC.

The Contractor shall provide a point of contact for all matters related to this task within 10 working days of contact award.

1.5.2. Contractor Employees.

The Contractor shall not employ persons on this contract if such employee is identified to the Contractor by the CO as a potential threat to the health, safety, security, and/or general well-being or operational mission of the installation and its population. The Contractor shall provide the Government with initial and updated lists of Contractor employees’ names and position titles. The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian.

All contract employees depending on particular condition, occasion or place, or job assignment shall require professional, suitable attire. All Contractor employees shall conduct themselves in a professional, courteous manner. The selection, assignment, reassignment, transfer, supervision, management, and control of Contractor employees in performance of this PWS shall be the responsibility and prerogative of the Contractor; however, the Contractor shall comply with the requirements set forth in this PWS and Tinker AFB regulations concerning conduct of employees as referenced herein.

The contractor employees need to identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contracts shall require contractor personnel to appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

The Contractor shall employ and maintain a technically trained and experienced work force.

1.6. Quality Control Program.

In compliance with FAR Part 46, the Contractor shall establish and maintain a Quality Control Plan (QCP) to ensure the requirements of this contract are provided as specified. The Contractor shall provide a QCP describing the inspection system for the requested services listed in the PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The written QCP will be required when proposals are submitted. The CO will notify the Contractor of acceptance or required modifications to the Plan. The Contractor shall make appropriate modifications (at no additional cost to the government) and obtain acceptance of the Plan by the CO before the start of the performance period. The Plan shall be updated as changes occur, and shall be submitted for review and acceptance by the government.

1.7. Quality Assurance.

According to FAR Part 46, the Government will evaluate the Contractor’s performance under this contract. When an observation indicates defective performance, the COR will notify the CO and the Contractor. Any action taken by the CO because of surveillance will be according to the terms of this contract. Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO and not to the COR. The services to be performed by the Contractor during the period of this contract are at all times and places subject to review by the CO or authorized representative(s). Other Government personnel may observe Contractor operations. These personnel will not interfere with Contractor performance.

1.8. Mandatory Provisions.

On occasion, services may be required to support an activation or exercise of contingency plans outside normal duty hours prescribed in the document. Upon Force Protection Conditions (FPCONs) being implemented, all Contractors will be tasked along with government personnel to implement FPCON measures to ensure facility security, to include checks of the facility and personnel entering and exiting Bldg. 1083 in conditions CHARLIE (imminent terrorist attack) or DELTA (actual attack) and to continue until FPCON is lessened or terminated.

1.9. Contractor Identification Badges.

N/A

1.10. Mission Essential Services.

N/A

1.11. Miscellaneous Requirements.

The Contractor shall comply with Section 508 of the Rehabilitation Act of 1973 as required. Contractor employees shall comply with the appropriate Federal, State, and Local environmental, safety, and Occupational Health laws and regulations. Any training for Contractor employees required by these directives is the responsibility of the Contractor.

1.12. Security Clearances.

N/A.

1.13. Contractor Manpower Reporting

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

SECTION TWO, SERVICE SUMMARY

2.0. Service Summary Table.

The Contractor shall achieve performance thresholds identified in the Service Summary (SS) Table of this PWS. The Contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service for each requirement. The government will use the surveillance methods contained in the QASP to evaluate the Contractor’s performance for the performance objectives below. In the event the performance objectives are not met, the Contractor will be given a reasonable time after notification to correct the unacceptable performance, if such correction is possible. The Contractor shall immediately take corrective action in accordance with the performance threshold(s). In cases where the Contractor fails to implement corrective action, the PCO will respond appropriately. The absence of any contract requirement from the SS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

(NOTE: Deliverable documentation to be provided to AFLCMC/WWZ in electronic format (i.e., Microsoft Office, or other Government furnished application formats); after review, the Government may request hard copy duplication of some reports.

SECTION THREE, GOVERNMENT-FURNISHED PROPERTY & SERVICES

3.0. Shared Property of the Government.

3.0.1. Shared Property of the Government.

In accordance with (IAW) Government procedures, the Contractor is authorized to share Property of the Government (on base only), without cost, with Government personnel at TAFB, OK for the duration of this contract and only as needed for the performance of this contract. The Government retains title to all Shared Property of the Government, until the Government properly disposes of this property as authorized by law and regulation. The Government will maintain accountability (property records) for Government reporting requirements. The Contractor shall ensure this property is secured at the close of each workday.

This Shared Property of the Government is not considered Government Furnished Property (GFP) requiring property administration IAW FAR Parts 45 and 52.245 plus supplements. However, this Shared Property of the Government will be administered IAW the provisions of this PWS and FAR 52.237-2, Protection of Government Buildings, Equipment, And Vegetation. The Contractor shall comply with the contract terms and conditions and this PWS.

3.0.1.1. Modifications.

Prior to the Contractor performing any Modifications to Shared Property of the Government, at the Contractor’s expense, the Contractor shall submit written requests for modifications to the Government Contracting Officer Representative (COR) and Contracting Officer. Approval of modifications shall be in accordance with Government procedures.

3.0.1.2. Title.

The Government retains title to all Shared Property of the Government, even if the Contractor’s modifies the Shared Property of Government at the Contractor’s expense.

3.0.1.3. Return to Government.

During the contract, contract completion, and/or termination, the Contractor shall return all Shared Property of the Government to the Government COR.

3.1. Government Furnished Services.

The Government will furnish the following services:

3.1.1. Security Police.

The Government will provide general on-base security police service. Security police telephone numbers are 911 for emergencies, 734-2000 for crime in progress, and 734-3737 for non-emergency calls.

3.1.2. Fire & Emergency Services.

The Government will provide general on-base fire protection services. The Contractor shall comply with fire prevention rules and regulations enforced by the Tinker AFB Fire Prevention Branch. The Government will provide, inspect, and maintain the fire extinguishers in Contractor occupied space.

The Contractor shall call base 911 for emergencies and for routine fire prevention matters, call 734-3981.

3.1.3. Utilities.

The Government will furnish utility services. These utilities include natural gas, electricity, water, and sewer for the sole purpose of accomplishing this contract. If the Contractor requires additional utility services, it shall be the Contractor’s responsibility to provide them. The Contractor shall use due care and diligence in efforts to conserve utilities to reduce utility costs.

3.1.4. Telephone.

The Government will provide telephone service consisting of Class 3 (formerly referred to as Class C) and Class 1 (formerly referred to as class A) service (to include DSN service). The Contractor shall ensure that the Government provided telephone usage is limited to only official Government business related to the performance of this contract. The Contractor shall furnish their own telephone service provided by local commercial carrier for their use in matters other than official Government business pertaining to this contract.

A class “A” line, or correctly called a Class 1 line, places no restrictions on the calls you make. In other words, you can make long distance calls and call off base. A Class “B” line, or correctly called a Class 2 line, allows you to call off base but not make long distance calls. A Class “C” line, or correctly called a Class 3 line, allows you to make calls within Tinker Air Force Base only.

3.1.5. Emergency Procedures

Contractor employees shall follow the direction of Government employees in regards to emergency procedures, i.e. fire, tornado, active shooter, bomb threats. It is the responsibility of the contractor to provide guidance and establish procedures for responding to an emergency for their employees. It is the contractors' responsibility to account for their employees following an emergency evacuation. Contractor Personnel shall participate with government personnel in all fire and tornado drills at no additional cost to the Government.

3.1.6. Base Supply Equipment Custodian Training.

If applicable, the Contractor shall designate equipment custodians using OC-ALC Form 446 (Establishment/ Update of Equipment Custodial Records) and provide this information to the Government CO and PA no later than five (5) workdays after contract award date. As a minimum, the Contractor shall have one Primary and one Alternate Equipment Custodian. These individuals shall accomplish Supply Training (Blocks I and III, and an annual Block III Refresher). Tinker AFB provides this training at no cost to the Contractor performing Government contracts on base. The Contractor shall provide the signed and dated OC-ALC Form 446 Equipment Custodian Training completion documentation to the Government CO and Government PA, no later than five (5) workdays after the training completion date. Signed and Dated OC-ALC Form 446 documentation showing Equipment Custodian designations changes, training completions, and transferring custodial records back to the Government shall be provided to the Government CO and Government PA no later than five (5) workdays after each event.

APPENDIX A