Automatic Door Maintenance PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

Automatic Door Maintenance and Repair Services

1. GENERAL: This is a non-personal services contract to provide Automatic Door and Related System Maintenance and Repair. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services:: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Automatic Door Inspections, Maintenance, Preventive Maintenance , and Repair as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: Arlington National Cemetery is our nation’s most sacred shrine and the final resting place for our most revered military and political leaders. Arlington Cemetery receives four to six million visitors per year

- including visits from the President of the United States, other heads of state, family members of the deceased, and millions of tourists from around the world. Approximately 6,000 funerals are conducted yearly – in addition to over 2,000 other ceremonies, such as commemorations, wreath ceremonies, and head-of-state visits. These ceremonies and funerals often receive the intense focus of the press and other media. Because of Arlington’s special significance and the attention it receives, strict adherence to these specifications is essential. Failure to meet specifications will have a negative impact on our nation’s image and will not be tolerated. The successful contractor forms a true partnership with the federal government to ensure those who served our nation are properly honored.

1.3 Objectives: Repair services and scheduled maintenance.

1.4 Scope: Automatic Door equipment repair and scheduled maintenance with a two (2) hour response for emergency repair requests. All routine maintenance service requests will respond within 24 hours.

1.5 General Information

1.5.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. At a minimum, the contractor shall develop quality control procedures that address the areas identified in Exhibit 1, “Performance Requirements Summary” (PRS). The contractor shall make any modifications required to the plan within seven (7) calendar days of notification; and obtain Contracting Officer approval in writing of any proposed change to his QC system. The Contractor’s QC Plan is to be submitted with the proposal. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement, and maintain an effective Quality Control System, which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to meet all requirements of the contract. The Contractors’ shall provide a QCP that contain a systematic approach to monitor operations to ensure acceptable services/products to the Government. The contractor shall develop and implement procedures to identify and prevent defective services from reoccurring and address continuous process improvement. The QCP shall have procedures for scheduling, conducting and documentation of inspection. The QCP shall have discrepancy identification and correction, corrective action procedures to include procedures for addressing Government discovered non-conformances; The QCP shall also have procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall upon request provide to the Government their Quality Control Documentation. The Contractor shall submit a comprehensive Quality Control Plan with their proposal to the Contracting Officer and within (10) calendar days when changes are made thereafter to the Contracting Officer Representative. After acceptance of the QCP the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QC system.

1.5.2 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s) – if any.

1.5.3 Federal Government Holidays: The Contractor is not required to perform routine maintenance on holidays “Except” for repair calls which should always be responded to within two (4) hours at all times. Recognized holidays are defined as:

· New Year’s Day 1st day of January

· Martin Luther King Jr.'s Birthday 3rd Monday of January

1.5.4 Hours of Operation: The Contractor is responsible for conducting business, between the hours of 7:30 am thru 3:30 pm Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at Arlington National Cemetery.

1.5.6 Period of Performance: The period of performance shall be for one (1) base year and four (4) option years. The Period of Performance reads as follows:

1.5.7 Type of Contract: The Government intends to award a Firm-Fixed Price contract.

1.5.8 Security Requirements: The Contractor shall carry passes issued by Arlington National Cemetery for all vehicles entering the Cemetery, whether company-owned or employees’ private vehicles. The Contractor will maintain a current list of all vehicles and individuals issued passes. All Contractor employees shall also keep valid, photographic identification on their persons.

1.5.8.1 Physical Security: The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.5.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.5.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.5.11 Key Personnel: The follow personnel are considered key personnel by the Government. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:30 am thru 4:00 pm, Monday thru Friday except Federal holidays or when the Government facility is closed for administrative reasons.

1.5.12 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key personnel shall also indicate job titles. ID Badges shall be worn at all times during which the employees are performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badges in a conspicuous place on the front of exterior clothing above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.13 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under this contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or Sub-contractor employees.

1.5.14 Gate Access: The Contractor shall establish and implement methods of ensuring that all gate access codes are not revealed to unauthorized persons. The Contractor shall notify the COR when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.15 ANC Access: The Contractor shall be responsible for ensuring that all contractor personnel authorized to perform work under this contract obtain Arlington National Cemetery access. Within five (5) workdays after contract award the Contractor shall submit to the Contracting Officer and COR the names of ALL personnel working under this contract. Changes of the contractor personnel list shall be submitted within 24 hours of the change taking place. All Contractor employees shall have on them, at all times, positive, photographic identification.

1.5.16 Security Training Requirements: Contractor shall ensure all personnel receive security-related training in accordance with applicable DOD, Army, and ANC policies or regulations. Policies and regulations will be provided upon contractor request. Training shall include, but may not be limited to, Antiterrorism Level I Training (ATI): Antiterrorism (AT) Level I training will be conducted prior to contract performance, and annually thereafter. The Contractor may use their own training materials, providing the ANC security office review the materials, and approve prior to the Contractor conducting the training. The Government will not be responsible for the cost of developing AT training materials. Contractor-developed training shall include information on identifying and reporting suspicious activity based on the Army's iWatch program. The Contractor may receive training materials and presentations from the ANC security office; however, it is the Contractor's responsibility to ensure all personnel receive the training. All contractors providing services to ANC are required to complete security training requirements.

1.5.17 Antiterrorism Level I Training (AT I): All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within thirty (30) calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR, within ten (10) calendar days after completion of training by all employees and subcontractor personnel. AT Level I Awareness training is available at the following website: http://jko.jten.mil/courses/atl1/launch.html.

1.5.18 iWatch Training: All Contractor and associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the Arlington National Cemetery Antiterrorism Officer (ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training and reported results shall be completed within ten (10) calendar days of contract award and within five (5) calendar days of new employee’s commencing performance, with the results reported to the COR no later than ten (10) calendar days after contract ward.

1.5.19 Annual Awareness Briefing: The Contractor shall ensure all personnel receive an annual awareness briefing or training on Combating Trafficking in Persons (CTIP). Proof that all personnel received CTIP awareness or training shall be made available to the Government upon request.

1.5.20 Search and Seizure: Contractor personnel and property shall be subject to search and seizure upon entering or exiting ANC.

1.5.21 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.22 Re-Keying: In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.23 Issued Keys: The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.24 Special Qualifications: The Contractor is responsible for ensuring all employees possess all required licenses for operating all equipment required for the execution of this PWS. The Contractor must be a certified Stanley Door distributer and servicer. The Contractor must have the ability to repair and order repair parts from Stanley Excess Technology.

1.5.25 Contractor Travel: Not Applicable.

1.5.26 Other Direct Costs: Not Applicable.

1.5.27 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.5.28 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.29 PHASE IN /PHASE OUT PERIOD: Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

PART 2 DEFINITIONS & ACRONYMS

2 DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS:

CONTRACTOR: A supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

CONTRACTING OFFICER: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the

Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE: Anything that can be physically delivered but may include non-physical things such as meeting minutes.

KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY: Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

QUALITY CONTROL: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

SUBCONTRACTOR: One that enters into a contract with a prime Contractor.

WORK DAY: The number of hours per day the Contractor provides services in accordance with the contract.

WORK WEEK: Is defined as Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3 GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities: The Government will provide no facilities to the Contractor.

3.2 Utilities: Utilities in the facility will be available for the Contractors use only in performance of duties outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities.

3.3 Equipment: The Government will provide no equipment to the Contractor.

3.4 Materials: The Government will provide no materials to the Contractor.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: Not Applicable

4.3 Materials: The Contractor shall provide all materials and supplies to meet the requirements of this PWS.

4.4 Equipment: The Contractor shall furnish all equipment to meet the requirements of this PWS.

4.5 CEMETERY ACCESS. The Contractor shall be responsible for ensuring that all contractor personnel authorized to perform work under this contract obtain cemetery access. Within five (5) workdays after contract award, the Contractor shall submit to the Contracting Officer and COR the names and completed JBM-HH Form 190-16a (Request for a Joint Base Myer-Henderson Hall Installation Access Control Pass-Contractor) of ALL personnel working under this contract. Changes of the contractor personnel list shall be submitted within 24 hours of the change-taking place. All Contractor employees shall have on them, at all times, positive/valid, photographic identification, and the Joint Base Myer – Henderson Hall issues badge/paperwork certifying they completed the vetting process.

4.6 LIMITED BACKGROUND CHECK. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative).

PART 5 SPECIFIC TASKS

5 Specific Tasks

5.1 Basic Services: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Automatic Door Inspections, Maintenance, Preventive Maintenance, and Repair on Automatic Door Systems at Arlington National Cemetery. The Contractor shall also provide Emergency Maintenance Services Weekdays, Weekends and Holidays.

5.2 Service Agreement: This service Agreement shall cover, at a minimum, all labor and parts required to perform including, but not limited to, Preventive Maintenance Inspections a minimum of four (4) times per year (quarterly) , equipment covered, work covered, description of responsibilities, repairs, etc. All maintenance & repairs shall be per the manufactures Operations & Maintenance recommendations such as, but not limited to: clean, lubricate, adjust, repair or replace worn components as required and necessary.

5.3 Safety Inspections: During the quarterly P.M inspections, the Contractor shall conduct safety inspections to ensure compliance with all standards and current life and safety building codes. Technicians / Mechanics / Contractor / Vendor must advise the Technical POC of any and all concerns arising from the preventive maintenance inspections to allow ANC the opportunity to up-grade, rebuild, retrofit and / or renovate the existing Automatic Doors / Automatic Door equipment. The Contractor must also provide cost estimate prior to performance of the work. The Contractor shall provide ANC cost break down proposal for any and all up grading, as required by the latest life safety building codes.

5.4 Additional Preventive Maintenance Inspections: If required for O&M work as referenced in 5.2 above, the Contractor shall be required to perform re-inspection at no additional cost to the Government.

5.5 Routine Maintenance Service: The Contractor shall provide all personnel, equipment, tools, materials, repair parts, supervision, and other items and non-personal services necessary to provide Routine Maintenance for Automatic Doors located at Arlington National Cemetery. A service call shall be defined as: door will not open, door will not close, safety device is inoperative, and loss of check action in cycle. The contractor shall provide on-site service within 24 hours to repair door.

5.6 Emergency Service: Two (2) Hour Emergency Service- Provide responses to a service calls when an unsafe condition exists or cannot secure the doors for lock-up. Contractor must be able to provide 24 hour emergency service (should the need arise) three hundred sixty five (365) days per year

5.7 Disposal: The Contractor is responsible for the proper disposal of all used materials and supplies including dirty filters, oil, trash, refrigerants, rags, removed parts, motors, compressors, debris, etc, in accordance with state and federal regulations, “OFF OF, AND AWAY FROM ARLINGTON NATIONAL CEMETERY

5.8 EPA: The Contractor is to perform in accordance with all Environmental Protection Agency (EPA) standards.

PART 6 APPLICABLE PUBLICATIONS

6 APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1 Laws, Regulations, Terms and Conditions: The Contractor shall adhere, and comply with all applicable Federal, Local, State, Industry codes and regulations, publications, manuals, and local policies and procedures pertaining to maintenance and repair of commercial HVAC Systems.

6.1.1 Environmental Protection: The Contractor and Contractor representative shall manage all waste generated by any work performed under this contract in accordance with all applicable Federal (Clean Air Act; Toxic Substances Control Act; Solid Waste Disposal Act; Resource Conservation Recovery Act; Clean Water Act; Safe Drinking Water Act) and State laws and regulations; Executive Orders, or other types of rulings having the effect of the law. In case of a conflict among these laws and regulations, the most stringent law or regulation shall apply.

6.1.2 Solid Waste and Recycling: The Contractor shall recycle materials; such as, cardboard, paper, aluminum/metal cans, plastic, and glass jars/bottles, scrap metal, concrete, asphalt, and manage solid waste generated during the project in accordance with Federal and State laws and regulations. The Contractor must provide the Government with records of the type, weight, and disposal/recycling location for all recyclable materials and solid waste sent offsite for disposal/recycling.

6.1.2.1 Hazardous Waste: The Contractor shall manage hazardous waste in accordance with Federal and State laws and regulations. The contractor may not sign waste profiles or manifests on behalf of ANC. Contractor must follow ANC’s Manifest SOP.

6.1.2.2 Hazardous Material: The Contractor shall furnish and store all hazardous materials in a storage container or other secondary containment system. Maintenance of on-site equipment is not authorized.

6.1.3 Storm Water Pollution Prevention: The Contractor shall implement measures to prevent storm water pollution in accordance with Federal and State laws and regulations, and ANC’s Municipal Separate Storm Sewer System (MS4) permit. The Contractor shall furnish, install, maintain and operate erosion and sediment control measures, such as silt fences, storm drain protection, soil retention blankets, etc., prior to the start of any work that could cause pollution to state waters. The Contractor shall keep paved roads, parking lots and walkways clear of dirt, debris, and other materials. The Contractor shall remove immediately any dirt, debris, or materials deposited onto these surfaces. The Contractor must furnish and use drip pans under equipment oil and fuel tanks, and cover equipment when not in use and during rain events.

6.1.4 Air Quality: The Contractor shall implement necessary and reasonable control measures to reduce air pollution by any hazardous material or equipment used to carry out the requirements of this contract. This includes, but is not limited to, wetting down dry materials as necessary to prevent blowing dust, recovering Freon using approved equipment and certified technicians, and keeping waste and materials in covered containers.

PART 7 ATTACHMENT/TECHNICAL EXHIBIT LISTING

7 Attachment/Technical Exhibit List:

7.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary.

7.2 Attachment 2/Technical Exhibit 2 – Deliverables Schedule.

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data.

TECHNICAL EXHIBIT 1

Performance Requirements Summary The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

PRS # 1.

The Contractor shall provide a Service Agreement, Quarterly Maintenance, Safety Inspections, Routine Maintenance, Repair and Emergency Service. PWS 5.2

PRS # 2

The Contractor shall provide two hour response to all emergency requests.

PWS 5.6

PRS #3

The Contractor shall provide on-site door repair. PWS 5.5

TECHNICAL EXHIBIT 2 DELIVERABLES SCHEDULE

Quarterly Maintenance

TECHNICAL EXHIBIT 3 ESTIMATED WORKLOAD DATA DOOR TYPES and LOCATION LIST

ITEM

NAME

ESTIMATED QUANTITY

Visitor’s Center Building

Swing Doors

Administration Building Two (2) Stanley Dual Duraglide 5200 BP sliding doors