Auto_Doors_MR_Att_2_PWS_CLS_06172025 V1.docx

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Sources Sought Synopsis for Automatic Door Maintenance and Repair Services
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PANMCC25P0000015744
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This Performance Work Statement (PWS) details automatic door maintenance and repair services for Joint Base Lewis-McChord (JBLM) in Washington. The contract requires a contractor to provide full-service maintenance and repair for automatic doors across various facilities including administrative buildings, training facilities, maintenance shops, warehouses, medical facilities, schools, chapels, recreational facilities, childcare facilities, barracks, billeting, and range facilities. Key service requirements include performing periodic maintenance, responding to service calls within 8 working hours, completing repairs within 24 working hours, using AAADM certified technicians, and maintaining doors in compliance with industry safety standards and accessibility guidelines.

The solicitation is currently in a Sources Sought Notice phase, anticipating a competitive procurement with potential small business set-aside. The government is conducting market research to identify capable contractors, with responses due by July 31, 2025. The anticipated NAICS code is 238290 (Other Building Equipment Contractors) with a small business size standard of $22.0 million. Interested firms are asked to submit a 10-page capabilities statement detailing their experience, qualifications, and approach to the automatic door maintenance requirement. The contract will cover comprehensive maintenance including inspections, repairs, parts replacement, and ensuring doors meet current safety and accessibility standards.

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Performance Work Statement (PWS) Attachment 2

Common Levels of Support

Automatic Door Maintenance and Repair Services At Joint Base Lewis-McChord (JBLM), WA

23 January 2025

Table of Contents

1.0General Information1
1.1Overview1
1.2Components1
1.3Work Management and Control1
1.3.1 Reporting Requirements1
1.3.2 Publications1
1.3.3Facilities Maintenance Instruction1
2.0 Description of Services1
2.1 Facility Workload1
2.1.1 BUILDER Sustainment Management System.1
2.2 Natural Gas Appliance and Equipment1
2.3 Heating, Ventilation, and Air Conditioning (HVAC)1
2.4 Eye Washes and Safety Showers1
2.5 Roof Gutters, Drains, and Downspouts2
2.6 Automatic Doors2
2.7 Overhead Doors5
2.8 Gates and Dock Levelers5
2.9 Air Compressors/Unfired Pressure Vessels5
2.10 Plumbing5
2.10.1 Components6
2.10.2 Leaks6
2.10.3 Sump Pumps6
2.10.4 Hot Water Tanks6
2.10.5 Backflow Preventors6
2.10.6 Grease Traps.6
2.10.7 Urinals6
2.10.8 Wash facilities/racks6
2.11 Sanitary Wastewater Treatment and Collection System6
2.11.1 STP Maintenance6
2.11.2 Components.6
2.11.3 Compliance6
2.11.4 Reporting Requirements6
2.11.5 Laboratory6
2.12 Industrial Wastewater Treatment Plant (IWTP)6
2.12.1 Components6
2.12.2 Compliance6
2.12.3 Reporting Requirements6
2.13 Heating/Cooling Plants7
2.13.1 Central Boiler Plants.7
2.13.2Maintenance of Heating Plants.7
2.13.3 Chiller Units.7
2.13.4 Air Handlers.7
2.13.5 Condensers.7
2.13.6 Cooling Towers.7
2.13.7 Ventilation Systems.7
2.13.8 Fan Coil Units.7
2.13.9 HVAC Controls.7
2.13.10Scheduled System Outages.7
2.13.11Perform Seasonal Start-up and Shutdown of AC Plants and Systems.7
2.13.12Freeze Protection.7
2.14Winterization and De-Winterization7
2.15 Chemical Treatment of Water Systems7
2.16Lift Stations7
2.17Maintenance Cycles7
2.18Electrical.7
2.18.1Emergency Fixtures7
2.19 Auxiliary Generators7
2.19.1 Perform PM of Auxiliary Generators.7
2.20 Grounding Point Checks8
2.21 Security Systems8
2.22 Fire Alarm/Suppression Systems8
2.22.1 Fire Alarm Systems8
2.22.2Sprinkler and Hood Suppression Systems8
2.23 Playgrounds8
2.24 PM for Barracks Buildings8
2.25Elevator Maintenance.8
2.25.1 Elevator Inspection and Certification8
2.26Swimming Pools and Hot Tubs8
2.26.1 Circulation, Heating, and Filtration Systems8
2.27 Keys and Locks8
2.27.1 Key Control8
2.27.2 Lock Combinations8
3.0Work Capability Levels9

4.0 PERFROMANCE WORK REQUIREMENTS …………………………………………………………9

1.0 General Information.

1.1 Overview. The Contractor shall perform maintenance and repair services for automatic doors at various facilities throughout Joint Base Lewis-McChord (JBLM). Maintenance includes, but is not limited to, all inspections, testing, routine service, and maintenance in accordane with (IAW) the most current commercial industry standards, codes and regulations, NFPA, American National Standard for Power Operated Doors, ANSI/BHMA A156.10, and manufacturer’s recommendations and requirements.

1.2 Components. The Contractor shall perform preventive maintenance (PM) and repairs. Facilities and components covered under this Common Level of Support (CLS) include, but are not limited to, the following:

a. Administrative buildings

b. Training facilities

c. Maintenance shops

d. Warehouses

e. Medical facilities and clinics (alarm/fire systems)

f. Schools, chapels, and recreational facilities

g. Childcare facilities

h. Barracks

i. Billeting

j. Range facilities

1.3 Work Management and Control.

1.3.1 Reporting Requirements. N/A

1.3.2 Publications. Specific publications required for the accomplishment of work described in this PWS are listed in PWS Part 1, Paragraph 7.2.

1.3.3 Facilities Maintenance Instruction. This instruction addresses the Standard Operating Procedure (SOP) for Maintenance and Repair (M&R) and GFEBS.

2.0 Description of Services. The Contractor shall provide full service maintenance and repair, including all parts, materials, and labor, for automatic doors on JBLM, WA.

2.1 Facility Workload. TE #2 provides PM workload requirements for this service.

2.1.1 BUILDER Sustainment Management System. N/A

2.2 Natural Gas Appliance and Equipment. N/A

2.3 Heating, Ventilation, and Air Conditioning (HVAC). N/A

2.4 Eye Washes and Safety Showers. N/A

2.5 Roof Gutters, Drains, and Downspouts. N/A

2.6 Automatic Doors.

2.6.1 Condition Assessment. N/A.

2.6.2 Full Service Maintenance and Repair. The Contractor shall provide full service maintenance and repair for automatic doors on JBLM, WA. Full service maintenance and repair is defined as the maintenance and repair of all doors including all parts, materials, and labor necessary to return doors to full operational status. A list of doors covered by this contract can be found in TE #2, Estimated Workload Data. Door maintenance costs shall be assigned to CLINS based on the type of door services provided (i.e., maintenance of single or double slide or swing door). The Contractor shall take total service responsibility for the equipment identified in the contract except those services covered in paragraphs 2.6.6 through 2.6.6.4. Automatic doors may be added to or deleted from this contact at any time, at Government’s discretion via contract modification. All repair work shall be in accordance with current standard commercial practices using new parts specified by the manufacturer or similar items of equal or better quality. The Contractor shall provide an AAADM certified technician and inspector trained to maintain, repair and inspect automatic door systems for compliance with the most current version of the American National Standard for Power Operated Doors, ANSI/BHMA A156.10. The Contractor shall minimize the disruption to facility operations when conducting maintenance and repair. The Contractor shall notify the COR no later than five (5) workdays before monthly work begins when there is a change in the schedule. The Contractor shall verify that door closing speed(s) is adjusted to comply with the Uniform Federal Accessibility Standard (UFAS), and the Americans with Disability Act Accessibility Guidelines (ADAAG).

2.6.3 Periodic Maintenance. The Contractor shall perform periodic maintenance in compliance with the latest codes in industry and safety standards and the AAADM guidelines unless otherwise specified in this PWS. Periodic maintenance and repairs shall cover all components of automatic doors including, but not limited to, controllers, switches, pads, actuators, door tracks and doors. Periodic maintenance work shall include, but not limited to, inspection, repairing, cleaning, lubricating, oiling, aligning, adjusting, and replacing of worn and outdated component parts where needed, to keep doors in serviceable and good working condition. The Contractor shall make certain that decals and labels are applied and maintained on all doors. Any decals and labels that are removed or cannot be read, shall be replaced at no additional cost to the Government. The Contractor shall warrant that material and workmanship conformed with and performed in accordance with commercial practice as described in ANSI/BHMA A156.10.

2.6.4 Service Calls. Contractor shall respond to service calls and shall be on-site no later than eight (8) working hours after receiving notification from the COR. The Contractor shall take immediate action to return the door into operational working condition no later than twenty-four (24) working hours after receipt of service call. Such service shall be completed during the Contractor's normal duty hours, 7:00 AM - 4:00 PM, Monday through Friday, except on holidays or when approved by the COR. Contractor notification shall be made to the COR immediately either by phone or email when repair is delayed or not possible. If repairs cannot be completed in the allotted time because of parts non-availability, end of normal work hours, or circumstances beyond Contractor’s control, the Contractor shall render the equipment safe and return to its operational condition or to a Lockout/Tagout (LOTO) condition. LOTO is used to ensure the equipment is properly shut off and not started again prior to the completion of maintenance or repair work. The Contractor shall warrant that material and workmanship conforms with and is performed in accordance with best commercial practices as described in ANSI/BHMA A156.10. The Contractor shall notify the COR or other authorized Government representative when the work was started and when it was completed.

2.6.5 Emergency Inspections/Repair Services. Emergency Inspection and Repair Services CLINs shall be used only for newly found or discovered automatic doors that are out-of-service and are not listed in the most current TE #2 and TE #4. These services shall be used to inspect, repair, and report a door to return it to its operational condition before adding it into the contract. All items that fall under this CLIN require a cost estimate which includes, but is not limited to, labor rate, labor hours, and parts or materials used. No mark-ups are allowed on the cost of the labor or parts. Emergency Inspections shall not commence until a separate Task Order is issued for the work. NOTE: Any part, component, or assembly unavailable from the manufacturer due to obsolenscence, remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source. No other work shall be billed to these CLINs.

2.6.6 Excluded Services / Over and Above . See paragraph 7.1.1.49 of Attachment 1 (PWS) for definition. Reference Department of Defense Federal Acquisition Regulation Supplement (DFARS) clause 252.217-7028, Over and above work. Work discovered during the course of performing maintenance and repair efforts that is not covered by the line item(s) for the basic work under the contract; is within the general scope of the contract; and is necessary in order to satisfactorily complete the contract. Repairs shall be treated and billed by the contractor as full service maintenance and repair unless otherwise approved by the COR. All over and above repairs shall be executed according to the specification and regulations in a timely manner. The following are excluded in full service maintenance and repair and are considered Over and Above services:

2.6.6.1 Alterations. Alterations (a.k.a. modernizations) are not covered under the contract.

2.6.6.2 Vandalism, Abuse, and Negligence. Acts by parties other than the contractor due to vandalism, abuse, negligence, damage resulting from rescue and recovery operations, acts of God (including damage resulting from emergency power generator power spikes and low quality) are not included in full service maintenance and repair.

2.6.6.3 Repairs over $2000. Any single repair (one repair per one automatic door, including all materials and labor) over $2000 requires a separate Task Order to be issued.

2.6.6.4 Reporting. In the event that the Contractor encounters an item of work included in paragraphs 2.6.6.1 through 2.6.6.3, the Contractor shall report the situation to the COR via email within two (2) workdays. The report shall include the work location, a detailed scope of the required work, and justification for Contractor determination that the work is not included under full service maintenance and repair, and an itemized cost estimate. The itemized cost estimate shall include a breakdown of all labor hours and categories and shall include::

a. Time taken to diagnose the fault,

b. Time necessary to order required materials and parts

c. Time for installation of parts necessary to repair the fault and verification of normal operation.

d. Required material and parts.

2.6.6.5 Markups. No mark-ups are allowed on the cost of the labor or parts.

2.6.6.6 Over and Above. Work shall not commence until a separate Task Order is issued.

2.6.6.7 N/A

2.6.7 Monthly Schedule. The Contractor shall utilize the Government-provided Estimated Workload Data, TE #2, to ensure the service intervals are evenly distributed throughout the year. Any deviation from the service schedule must be discussed with and approved by the COR.

2.6.8 Operation Other Than Normal Schedule. For maintenance or repair work not completed at the end of standard working hours:

2.6.8.1 Beyond Standard Working Hours. The Contractor may continue work beyond standard working hours to complete maintenance or repair work only with prior approval from the COR. The Government will not pay the Contractor for overtime for this work.

2.6.8.2 Lockout/Tagout (LOTO). If the maintenance or repair work is not approved to go beyond standard working hours, the Contractor shall return the equipment either to a safe working manner or use the lockout/tagout (LOTO) safety procedure and return the following workday to complete the work.

2.6.9 Replacement Parts and Materials Warranty. All parts and materials shall be warranted against defects or failure for a minimum period of one (1) year. Any new or replaced part or material that fails within one (1) year after installation shall be replaced, including labor, at no cost to the Government.

2.6.9.1 Part Availability. Any part, component or assembly unavailable from the manufacturer due to obsolescence, remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source.

2.6.10 Monthly Report. The Contractor shall submit a monthly report to the COR via email no later than five workdays (5) following the month of service. The report shall include, but not limited to, dates of service, building number, door location, door number, status of each doors maintained, type of work performed, problems found and corrective action taken.

2.6.11 Payment. Contractor shall receive payment only when scheduled tasks or work, as outlined in this PWS, are completed. Partial payment is not authorized for incomplete tasks or work unless approved by the COR and the KO. Contractor reports shall be submitted and approved by the COR before payment is authorized.

2.6.12 American Association of Automatic Door Manufacturers (AAADM) Inspector Certification. Contractor personnel shall possess current and valid professional industry certification issued by AAADM before starting work under this contract. The Contractor shall be responsible to ensure that all federal, state, and county licensing and certification requirements are met and kept current. Employees must have a valid driver’s license and Commercial Driver’s License (CDL), as required, for the type and class of vehicles used in the performance of this contract. The Contractor shall provide documentation of employee licensing and certification upon request. The KO has the right to remove any employee, at any time, during the duration of the contract if an employee does not meet the level of competency or ability required under the contract. Repeated failure or delay by the Contractor to provide qualified personnel that meet the stated requirements by AAADM will be sufficient reason to terminate work under this contract in whole or in part by the KO.

2.6.13 Contractor Manpower Reporting. Not Required

2.6.13.1 Reporting Inputs. Not Required

2.7 Overhead Doors. N/A

2.8 Gates and Dock Levelers. N/A

2.9 Air Compressors/Unfired Pressure Vessels. N/A

2.10 Plumbing. N/A

2.10.1 Components. N/A

2.10.2 Leaks. N/A

2.10.3 Sump Pumps. N/A

2.10.4 Hot Water Tanks. N/A

2.10.5 Backflow Preventors. N/A

2.10.6 Grease Traps. N/A

2.10.6.1 N/A

2.10.6.2 N/A

2.10.6.3 N/A

2.10.6.4 N/A

2.10.6.5 N/A

2.10.7 Urinals. N/A

2.10.8 Wash facilities/racks. N/A

2.11 Sanitary Wastewater Treatment and Collection System. N/A

2.11.1 STP Maintenance. N/A

2.11.2 Components. N/A

2.11.3 Compliance. N/A

2.11.4 Reporting Requirements. N/A

2.11.5 Laboratory. N/A

2.12 Industrial Wastewater Treatment Plant (IWTP). N/A

2.12.1 Components. N/A

2.12.2 Compliance. N/A

2.12.3 Reporting Requirements. N/A

2.13 Heating/Cooling Plants. N/A

2.13.1 Central Boiler Plants. N/A

2.13.1.2 General Maintenance Considerations. N/A

2.13.2 Maintenance of Heating Plants. N/A

2.13.2.1 N/A

2.13.3 Chiller Units. N/A

2.13.4 Air Handlers. N/A

2.13.5 Condensers. N/A

2.13.6 Cooling Towers. N/A

2.13.7 Ventilation Systems. N/A

2.13.8 Fan Coil Units. N/A

2.13.9 HVAC Controls. N/A

2.13.10 Scheduled System Outages. N/A

2.13.11 Perform Seasonal Start-up and Shutdown of AC Plants and Systems. N/A

2.13.12 Freeze Protection. N/A

2.14 Winterization and De-Winterization. N/A

2.15 Chemical Treatment of Water Systems. N/A

2.16 Lift Stations. N/A

2.17 Maintenance Cycles. N/A

2.18 Electrical. N/A

2.18.1 Emergency Fixtures. N/A

2.19 Auxiliary Generators. N/A

2.19.1 Perform PM of Auxiliary Generators. N/A

2.20 Grounding Point Checks. N/A

2.21 Security Systems. N/A

2.22 Fire Alarm/Suppression Systems. N/A

2.22.1 Fire Alarm Systems. N/A

2.22.2 Sprinkler and Hood Suppression Systems. N/A

2.23 Playgrounds. N/A

2.24 PM for Barracks Buildings. N/A

2.25 Elevator Maintenance. N/A

2.25.1 Elevator Inspection and Certification. N/A

2.26 Swimming Pools and Hot Tubs. N/A

2.26.1 Circulation, Heating, and Filtration Systems. N/A

2.27 Keys and Locks.

2.27.1 Key Control. The COR/ACOR will provide the Contractor with a set of keys to areas not open and accessible. The Contractor shall establish and implement methods to ensure keys are not used by unauthorized persons. The Contractor shall develop procedures covering key control in the Quality Control Plan. The Contractor shall immediately report any occurrences of lost or duplicate keys to the COR/ACOR. All references to keys include key cards.

2.27.1.1 Lost Keys. Lost keys shall immediately be reported by written correspondence to the COR/ACOR. In the event keys (other than master keys) are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the Contractor’s expense.

2.27.1.2 Prohibited Use. The Contractor shall prohibit the use of Government-issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

2.27.2 Lock Combinations. N/A

2.28 Food Service Equipment (FSE). N/A

3.0 Work Capability Levels. N/A

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services

Performance Standard
Acceptable Quality Level (AQL)

# 1.

The Contractor shall provide full service maintenance and repair for automatic doors on JBLM, WA. Full service maintenance and repair is defined as the maintenance and repair of all doors including all parts, materials, and labor necessary to return doors to full operational status.

The Contractor shall provide services IAW PWS CLS Attachment A, para 2.6.2
2% Deviation from performance Standard;

% calculated by dividing the number of defects by the number of observations.

# 2 The Contractor shall perform periodic maintenance in compliance with the latest codes in industry and safety standards and the AAADM guidelines unless otherwise specified in this PWS.

The Contractor shall provide services IAW PWS CLS Attachement A , para 2.6.3
97% from performance standard

# 3.

Contractor shall respond to service calls and shall be on-site no later than eight (8) working hours after receiving notification from the COR. The Contractor shall take immediate action to return the door into operational working condition no later than twenty-four (24) working hours after receipt of service call.

The Contractor shall provide services IAW PWS CLS Attachement A , para 2.6.4
97% from performance standard

# 4.

In the event that the Contractor encounters an item of work included in paragraphs 2.6.6.1 through 2.6.6.3, the Contractor shall report the situation to the COR via email within two (2) workdays.

The Contractor shall provide services IAW PWS CLS Attachemen A , para 2.6.6.4
Zero Deviation from performance standard

(Risk assessed high risk)

# 5.

The Contractor shall submit a monthly report to the COR via email no later than five workdays (5) following the month of service.

The Contractor shall provide services IAW PWS CLS Attachemen A , para 2.6.10
Zero Deviation from performance standard

# 6.

Contractor personnel shall possess current and valid professional industry certification issued by AAADM before starting work under this contract. The Contractor shall be responsible to ensure that all federal, state, and county licensing and certification requirements are met and kept current.

The Contractor shall provide services IAW PWS CLS Attachemen A , para 2.6.12
Zero Deviation from performance standard.

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