Attch 4 W912L523Q0030 Dental August 2023 QASP.pdf
PDF 128 KB Posted
- Attached to
- Dental Services August 5 & 6 2023
- Solicitation number
- W912L523Q0030
About this file
This document contains a Quality Assurance Surveillance Plan (QASP) for dental services required under solicitation number W912L523Q0030 by the Department of the Army Delaware Army National Guard. The QASP establishes monthly monitoring of contractor performance by a Contracting Officer's Representative using a quality rating worksheet submitted to the Contracting Officer. Ratings can be Green, Yellow, or Red, with Yellow indicating potential issues requiring attention and Red representing deficiencies necessitating immediate resolution. The QASP worksheet measures timely submission of consolidated monthly invoices; response times for dental treatments and examinations; compliance with OSHA and facility safety requirements; and submission of invoices through the WAWF website.
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Quality Assurance Plan:
The Customer Point of Contact (POC) will monitor contractor performance and complete the Quality Assurance
Worksheet provided below on a monthly basis. The Quality Assurance Worksheet will be submitted directly to the
Contracting Officer with a copy to the Contractor and the Contracting Officer Representative (COR) following the first month of performance, not later than the 5th day of each month following the service. Future months will be submitted to the Contracting Officer and the Contractor, (and the COR if involvement is warranted; i.e. other than a green rating). The COR will assume a quality performance rating of “Green” on all measured deliverables unless otherwise notified.
The quality rating may change from “Green” to “Red” without notice. We anticipate the POC utilizing the
“Yellow” quality rating to alert the contracting office and the COR of quality issues that have the potential for a
“Red” quality rating if corrective action is not taken.
The POC may submit a Quality Assurance Worksheet at any time and as often as necessary to document quality levels. If Contractor response to an identified quality deficiency is unsatisfactory, the Contracting Officer or COR will contact the appropriate Contractor representative to implement a plan of action to remedy the identified deficiency.
The COR must be formally trained and appointed within JAM. New training certificates are required every 2 years.
The COR referred to in this QASP is MAJ Jason Brooks, 302-326-7178, jason.t.brooks2.mil@army.mil.
Rating Description
Green Yes performance and technical specifications are being met at AQL.
Yellow
Yes, performance and technical specifications are currently being met at the minimum
AQL, but the following service / deliverable needs contractor attention.
The Customer must identify what component of the deliverable and/or service requires attention.
Red
No, performance and technical specifications are not being met at AQL and the following service / deliverable needs immediate contractor resolution.
The Customer must identify what component of the deliverable and/or service is below the minimum AQL.
QUALITY ASSURANCE PLAN WORKSHEET
Performance Rating
Deliverable/Service ✓ Quality
Rating Causative Factors Effect on Mission
Action Required /
Date
Monthly consolidated invoices submitted in a timely manner to include name, description item # of DENTAL CLASS 2 OR 3 exam or treatment per soldier charges, consolidated, total invoice. Contract #.
Green Comments Unnecessary for “Green” QA Rating.
Yellow
Red
Timeliness immediate response time for each physician dental treatment and examinations
Green Comments Unnecessary for “Green” QA Rating.
Yellow
Red
Dental Facility meets OSHA and
DEARNG, Safety Requirements.
Wearing badges for each location and subject to CAC submission
Green Comments Unnecessary for “Green” QA Rating.
Yellow
Red
Submitting invoices through
DOD Wide Area Workflow website. https://wawf.eb.mil
Green Comments Unnecessary for “Green” QA Rating.
Yellow
Red
Approved by: ______________________ Date: __________________
(Contracting Officer Representative)
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