Attch 2 UPS SOW 27 Jul 22.pdf

STATEMENT OF WORK

FOR

UNINTERRUPTIBLE POWER SUPPLIES (UPS) SYSTEMS AND BATTERIES

EMERGENCY / PREVENTIVE MAINTENANCE

27 July 2022

1. Services:

1.1. SCOPE. The contractor shall furnish all labor, tools, equipment, technical data/manuals, materials, supplies and services necessary to perform Emergency Maintenance (EM), Preventive Maintenance (PM), unscheduled maintenance (UM), and battery replacement in support of different types of Uninterruptible Power Supplies (UPS) systems in accordance with (IAW) manufacturer’s manual and attachments 1 through 6.

This support includes: static UPS/SUPS systems, batteries, and ancillary equipment manufactured by various manufacturers. This support shall also include EM/PM for any future fielded technologies designed to replace batteries, such as fuel cells and capacitors.

The UPS systems support and protect Sensitive Electronic Equipment Systems (SEES).

The UPS systems may be single or 3-phase, in single or multi-module UPS systems configurations. UPS systems may include: System Bypass Module (SBM), Bypass Control Cabinet (BCC), System Metering and Control Cabinet (SMC), Maintenance Bypass Panel (MBP), Hot-tie system, and equivalent 3rd party equipment. The contractor shall comply with all local, state, industry, and national codes. Equipment manufacturer and location can be found in attachment 5.

1.2. Field Services: The contractor shall have trained and experienced technicians providing maintenance services on all covered equipment. The contractor is responsible for discrepancy resolution during any maintenance activities, i.e., prime contractor shall ensure internal coordination and correction of discrepancies. All services shall be coordinated with the on-site Government Point-Of-Contact (POC) prior to work performance.

1.3. Scheduled Preventive Maintenance (PM): The contractor shall perform scheduled PMs on UPS and Batteries IAW manufacturer’s manual, IEEE standard 1188, 450 and the attachments to this SOW. If the manufacturer’s manual is more comprehensive it shall take precedence. All calibrations and adjustments shall be within tolerances set by the applicable manufacturer’s service manuals. PMs shall, as practicable, be performed on site at the Government facility. The PMs will be scheduled as follows: the first PM will be completed no later than 30 days after award of the contract; routine PMs shall be accomplished on a quarterly schedule there after unless otherwise specified in attachments 1-5 or approved by the Contracting Officer (CO). The contractor shall advise the Government Site POC, specified on the ordering document, at least 14 calendar days in advance of the scheduled maintenance. The contractor shall coordinate date, start time, and any changes in schedule for each PM with Government Site POC. The contractor shall notify the POC or Program Manager via phone or email within 24 hours or next business day of any delays or extenuating circumstances that prevent the PM from being completed. The contractor shall coordinate with USCENTCOM Program Manager any deviation in maintenance procedures from the applicable manufacturer’s commercial service manuals. Any pre-existing condition found at the time of the initial PM that requires repair will be identified and reported to the Government Site POC prior to proceeding with repair. If UPS is found to be inoperative, EM will take precedence. The PM will follow restoration. NOTE: All failures incurred while performing PMs will be corrected under PM not EM or UM.

1.3.1. Inventory of Spare Parts: The contractor shall conduct an inventory of existing government-owned spares and/or spare kits located at the site and identify all parts required to restore the part kits to the original equipment manufacturer (OEM) recommended content and quantity level. These actions shall be performed in conjunction with the first instance of preventive maintenance and reported to the site POC within 14 days.

1.4. Battery Replacement: The contractor shall replace batteries and associated parts such as but not limited to racks, spill containment, etc. as required. The contractor shall replace defective/substandard parts or assemblies that fail beyond repair, that are detected during scheduled battery PM. The Contractor shall coordinate and obtain approval, from the Government site POC, prior to any replacement of parts. If a full battery replacement is required above/outside the normal lifecycle replacement schedule, the contractor shall provide a quote to the Government site POC via email to obtain approval/further direction, within 14 business days of battery preventive maintenance.

1.5. Technical Support: Technical assistance should be utilized prior to initiating EM/UM.

Technical assistance shall consist of verbal or written communications with the user by telephone, fax, or email in an attempt to assist the user in identifying the nature of the problem and lead the user through trouble-shooting repair procedures, as required. Upon notification, the contractor shall provide technical assistance via telephone within 30 minutes after notification. If technical assistance fails to restore the covered equipment to operational capability, the site shall initiate an Emergency/Unscheduled Maintenance request.

1.5.1. Unscheduled Maintenance (UM): Unscheduled maintenance is repair needed in-between scheduled preventative maintenance but is not severe enough to be deemed emergency maintenance. All covered equipment that is undergoing unscheduled maintenance will be brought up to 100% functionality, upon Government site POC/Contracting Officer (CO) approval. Unscheduled maintenance remedies shall be submitted within 7 days of discovery.

1.5.2. Emergency Maintenance (EM): The contractor shall perform on-site emergency maintenance to restore the equipment to operational capability. The contractor will notify the Government site POC by phone and follow-up with an email when the technician is dispatched to the site, or the next business day. The contractor shall have emergency customer service available 24 hours a day, 7 days a week, and shall meet EM response times listed below. If extenuating circumstances exist causing on-site maintenance delays, the contractor shall notify the Government Site POC to negotiate response time. For this line item the time billable to the government begins when the contractor arrives at the installation gate. This item will be billable under a Time and Material CLIN.

1.5.3 Response Times. When failures occur, the contractor shall provide immediate technical assistance by leading the user through a troubleshooting procedure to restore the system to 100% functional operation. Technical assistance shall be either verbal (through telephone communications) or written (through email or text transmissions). If technical assistance fails to restore the system to 100% functional operation, the contractor shall perform on-site maintenance to restore the system to 100% functional operation. Technical assistance, on-site maintenance, and system restoration shall be performed within the following time parameters:

1.5.3.1. After determination that on site emergency support is required, the contractor will begin maintenance Not Later Than (NLT) 4 hours.

1.5.3.2. Failure to respond: Should the contractor fail to respond within the times specified or fail to contact the Government site POC for delayed resolution, the government will have the right to repair, replace, or otherwise remedy such failure, defect, or damage at the contractor’s expense after review and determination by the Contracting Officer.

1.5.3.3. Completion of Emergency Maintenance: Emergency maintenance is considered complete when corrective actions have been accomplished to restore the equipment to an operable condition and the UPS is supporting the load. In situations where long lead-time parts are required to restore the system to optimum operability, it may be necessary for the technician to return to the site to install those parts.

1.6. Special Systems Testing: In the event special testing (e.g. load bank, thermo-scan, and battery load, etc.) is required, the contractor shall provide cost proposal to the Government Site POC and CO. Performance shall not occur until a modification to the existing contract has been executed.

1.7. Meg-Ohm: When requested on the task order and in addition to the PM, the contractor shall test the rectifier, inverter and static switch modular silicone controlled rectifier using a meg-ohm meter. Any reading below 1 meg-ohm for the rectifier and inverter, and any reading below 10 meg-ohm for the static switch will require replacement.

Documentation will be provided to the Site POC.

1.8. Ancillary Equipment Maintenance: In the event ancillary equipment maintenance is required, the contractor shall provide a cost proposal to the Government site POC and Contracting Officer. Performance shall not occur until a modification to the existing contract has been executed.

1.9 Warranty: The contractor shall warrant all parts and labor for a period of 90 days or manufacturer standard commercial warranty whichever is longer. In the event of an equipment failure due to faulty workmanship or parts the contractor shall, at his expense, repair, and restore or replace the covered equipment.

1.10. Disposal of Material Under EM and PM: The contractor shall be responsible for disposing of material and batteries. Any material removed by the contractor as a result of the EM or PM will comply with all applicable environmental regulations.

2. Service Delivery Summary (SDS):

No. Performance Objective SOW Para.

Performance Threshold

1. Scheduling Preventive Maintenance (PM):

All PMs will be scheduled IAW the

SOW.

1.3 No more than

4 validated incidents per year.

2. Performing PMs: All PMs will be accomplished IAW applicable timelines.

1.3 and Attachmen t 5

No more than 4 validated incidents per year.

3. Technical Assistance (TA):

Provide TA within 30 minutes after notification.

1.5 No more than

5 validated incidents per year.

4. Unscheduled Maintenance (UM):

Perform unscheduled maintenance within applicable timelines.

1.5.1 and 1.5.3- 1.5.3.1

No more than 2 validated incidents per year.

5. Emergency Maintenance (EM).

Provide 24/7 customer service and perform on site support not later than 4 hours after on site support determined necessary

1.5.2, - 1.5.3.3

No more than 1 validated incident per quarter.

6. Security: Comply with all security requirements

4.4 to, 4.4.7

No more than 1 violation per year

7. Progress, Status, and Management Reports.

Will be delivered in specified time frames IAW the SOW.

4.8 No more than

4 validated incidents per year.

3. Government/Contractor Furnished Property and Service:

3.1. Government Furnished Parts: During the EM/PM, the contractor shall contact the Government Site POC for availability of any government-owned spare parts. The contractor shall replace any government-owned spare parts used by the contractor, within 30 calendar days after repair, unless otherwise directed by the CO.

3. 2. Contractor Furnished Parts and Materials: The contractor shall provide all parts and materials required to satisfy the maintenance requirements of this statement of work, unless otherwise provided by the Government IAW, paragraph 3.1, “Government Furnished Parts.” The substitution of replacement parts by 3rd party vendors for common hardware items will be form fit and function, interchangeable with the Original Equipment Manufacturers’ (OEM’s) part. In each incident where replacement parts result in a long-lead-time acquisition (exceeding 5 business days) and in cases where parts exceed $10,000, the contractor shall notify the site POC before proceeding. Upon request, the contractor shall provide a proposal for the required materials to the Government site POC and the CO.

3.3. Government Property Protection: The contractor shall provide protection to government property to prevent damage during the period of time the property is under the control or possession of the contractor.

3.4. Government Property Damage: The contractor shall record and report promptly to the Program Manager and designated Government Site POC and Contracting Officer, all available facts relating to each instance of accidental damage to government property or injury to either contractor or government personnel. The contractor shall not perform any work on the damaged equipment/property until released by an authorized government representative. If the government elects to conduct an investigation of the accident, the contractor shall cooperate fully and assist the government personnel until the investigation is completed.

4. General Information:

4.1. Contractor POC: The contractor shall designate a primary and alternate Program Manager. Notification shall be provided in writing to the government no later than (NLT) 30 calendar days after contract award and within 10 calendar days after any changes or replacements.

4.2. Contractor Employee: The contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the Government Site POC as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. Contractor personnel shall meet site access requirements. The contractor personnel may be required to undergo a background investigation to perform their duties at restricted sites.

4.3. Contractor Quality Control: The contractor shall develop and maintain a Quality Plan, IAW Contractor Quality Control, CDRL A001, to ensure services are performed in accordance with commonly accepted commercial practices and SOW requirements. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services 30 calendar days after the contract is awarded. As a minimum, the contractor shall develop a quality control plan that addresses the areas identified in the SOW. The COR will be the government liaison in case of customer complaints.

4.4. Security Requirements: The Contractor shall follow all security procedures by US USCENTCOM at all times.

4.4.1. Employee List: The contractor shall, following award of the project, provide a list of each employee who will require access to the base, including the employees of all subcontractors. The list must include employee name (first, middle, last), DOB, driver’s license/identification card number or other government issued photo identification card, social security number issued in the same name as the photo identification card.

4.4.2. Vehicles: All contractors' vehicles must have current registration and proof of insurance; the vehicle operator must have a valid driver's license. Vehicles may not remain parked at or in the vicinity of the Visitor's Reception Facility, or at any MacDill Air Force Base gate for longer than 30 minutes. Vehicles left unattended for more than 30 minutes are subject to being towed at the owner's expense. ALL VEHICLES ENTERING

OR ON MACDILL AFB ARE SUBJECT TO INSPECTION BY SECURITY FORCES

PERSONNEL.

4.4.3. AF Form 75, Visitor/Vehicle Pass: The contractor shall be responsible for the return of all AF Form 75’s issued to any employee working on the project to the CO upon removal or completion of the contract.

4.4.4. Recording Media: The Contractor shall not allow cameras or recording devices to be on the site, nor photographs or recordings to be taken without the written permission of the CENTCOM Facilities Office (FO). The contractor may request photographic support from the FO.

4.4.5. Cell Phones: The use of cell phones is prohibited within USCENTCOM facilities.

Cell phone lockers are provided on a first come first serve basis for anyone entering the facility; however, it is recommended to leave cell phones in the contractor’s vehicles. All phones stored in the cell phone lockers shall be placed in a radio-frequency identification (RFID) bag (not provided by the Government).

4.4.6. Laptop computers, Notebook and handheld computers are not allowed in USCENTCOM facilities without written authorization. Contractor must request authorization for such, 15 business days prior to entry to a USCENTCOM Facility. To facilitate the process, the contractor should disable wireless and Bluetooth functions.

4.4.7. Violations: Violations of these security requirements may result in the revocation of access/passes. The Government reserves the right to deny access to any person, with no consequence to the contract.

4.5. TEMPEST/Communications Security (COMSEC) Requirements: Contractor maintenance and/or modification actions shall not degrade the TEMPEST and COMSEC characteristics of the system(s).

4.6. Pollution Prevention: The contractor shall comply with all federal, state, and local pollution regulations for all site repair work performed as well as at all manufacturing facilities. The contractor should participate in source reduction, energy conservation, and recycling programs at all manufacturing facilities.

4.7. Acquisition Pollution Prevention and Ozone Depleting Chemicals (ODCs): IAW with the Copenhagen-Amended Montreal Protocol (1992) and AFI 32-7080, the system, subsystems and components procured under this contract shall not contain or require the use of Class I Ozone Depleting Chemicals. Maintenance and repair procedures shall not require the use of Class I or II Ozone Depleting Chemicals. If commercial manuals reference Class I or II Ozone Depleting Chemicals, the contractor shall identify suitable substitutes within an appendix or attachment to the manual. A list of Ozone Depleting Chemicals is contained in AFI 32-7080, Attachment 1. IAW Executive Orders 12856 and 12873, and AFI 32-7080, the system, subsystem and components procured under this contract shall not contain or require the use of the Environmental Protection Agency (EPA) 17 Industrial Toxins. If commercial manuals reference the Environmental Protection Agency 9DPA) 17 Industrial Toxins, the contractor shall identify suitable substitutes within an appendix or attachment to the manual. The contractor shall study and actively pursue non-hazardous or less hazardous alternatives for all other hazardous materials. The use of all hazardous materials shall be eliminated or reduced to the maximum extent possible.

A list of the Environmental Protection Agency (EPA) 7 Industrial Toxins is contained in AFI 32-7080, and IAW AFFARS 5352.223.

4.8. Contractor’s Progress, Status, and Management Report: The contractor shall provide a written report of a maintenance or repair visit, or communication to the Site POC and CO via email , within three (3) business days of completion. This report shall include: Contract Number, delivery order number, Bldg No., UPS or component identification numbers, contractor’s work/job order number, description of reventative/emergency maintenance performed, outstanding actions required to bring system to 100% functional operation, completion date, or expected completion date, all comments relating to the completion of the preventive/emergency maintenance, and a Cost Information Section that includes funds obligated, expended and remaining by

CLIN.

4.9. Worker’s Health and Safety: The contractor shall comply with all applicable Federal, State (as may be applicable) and local legal requirements regarding workers’ health and safety. The contractor is solely responsible for determining the legal requirements that apply to his/her activities. The contractor shall report any accidents or OSHA violations within 3 working days to the Contracting Officer.

5. Attachments:

1-4. Maintenance Checklists

5. Equipment Locations / Frequencies

Attachment 1

GE SG SERIES 1 LEGACY SERVICES

The following is an outline of general checks performed during a GE SG Series 1 Preventive Maintenance of the UPS Power Module, that are normally performed by GE field service personnel. All checks are designed to be performed either during normal operation with no danger to the UPS’s operation condition and the critical load, or during off line operation, in the bypass mode. All checks or processes may not be applicable to all equipment models.

I. Visual Inspection (Quarterly) A. Inspect all printed circuit boards’ connections for cleanliness, swab contacts if necessary.

B. Inspect all power connections for signs of overheating C. Inspect all subassemblies, bridges and legs for signs of component defects or stress D. Inspect all DC capacitors for signs of leakage E. Inspect all AC capacitors for signs of leakage F. Inspect and inventory all customer-owned spare parts G. Inspect for, and perform as required, any open engineering changes

II. Internal Operating Parameters (Semi-Annual) A. DC Ground Detection Offset B. Inverter leg current average balance C. Output filter current average phase balance D. Rectifier bridge current average leg balance E. AC Protection settings and operation F. DC Protection settings and operation G. Input and Output Frequency and Voltage Bandwidth settings H. Verify DC filter capacitance I. Verify AC tank and trap filter capacitance J. Power Supply voltages and waveforms K. Replace Power Module power supply back up control battery cells L. Static Switch leakage testing

III. External Operating Parameters (Quarterly) A. System Input Voltages (all phases) B. System Input Currents (all phases) C. DC Charging Voltages (float and equalize), record settings, adjust to nominal D. Rectifier phase on and walk up E. Inverter phase on and walk up E. Adjust all panel meters to measured values G. System Bypass Voltages (all phases) H. Manual and UV Transfer Testing, verify uninterrupted transfer waveform I. Outage simulation, and battery capability testing, and verify charger current limit

IV. Environmental Parameters (Quarterly) A. UPS area ambient temperature and condition of ventilating equipment

B. General Cleanliness of UPS Power Module C. General Cleanliness of UPS area D. Replace all air filters E. Clean control panel/CRT screen

V. Battery Cabinet Checks (GE SG Series 1 Manufactured) (Quarterly)

A. General appearance of Battery System (all types) B. Inspect cells for physical abnormalities C. Inspect all DC connections for abnormalities D. Battery System area ambient temperature and condition of ventilating equipment

VI. Monitoring System Parameters (Quarterly) A. Alarm archive review and printing B. Alarm lamp test-local and remote C. Replace all open monitor bulbs

VII. General (Quarterly) A. Customer Consultation B. Verbal Recommendations C. General Observations

Following the Preventive Maintenance inspection, a written report will be provided to the site POC detailing the results of the inspection, and making specific recommendations toward future remedial action, upgrades, or sparing.

Attachment 2 UPS Preventive Maintenance

Scope of Work

The following is an outline of general checks performed during a GE SG Series 1 Preventive Maintenance of the UPS Power Module, that are normally performed by GE field service personnel. All checks are designed to be performed either during normal operation with no danger to the UPSs operation condition and the critical load, or during off line operation, in the bypass mode. All checks or processes may not be applicable to all equipment models.

I. Visual Inspection (Quarterly) A. Inspect all printed circuit boards connections for cleanliness, swab contacts if necessary.

B. Inspect all power connections for signs of overheating C. Inspect all subassemblies, bridges and legs for signs of component defects or stress D. Inspect all DC capacitors for signs of leakage E. Inspect all AC capacitors for signs of leakage F. Inspect and inventory all customer-owned spare parts G. Inspect for, and perform as required, any open engineering changes

II. Internal Operating Parameters (Semi-Annual) A. DC Ground Detection Offset B. Inverter leg current average balance C. Output filter current average phase balance D. Rectifier bridge current average leg balance E. AC Protection settings and operation F. DC Protection settings and operation G. Input and Output Frequency and Voltage Bandwidth settings H. Verify DC filter capacitance I. Verify AC tank and trap filter capacitance J. Power Supply voltages and waveforms K. Replace Power Module power supply back up control battery cells L. Static Switch leakage testing

III. External Operating Parameters (Quarterly) A. System Input Voltages (all phases) B. System Input Currents (all phases) C. DC Charging Voltages (float and equalize), record settings, adjust to nominal D. Rectifier phase on and walk up E. Inverter phase on and walk up F. Adjust all panel meters to measured values G. System Bypass Voltages (all phases) H. Manual and UV Transfer Testing, verify uninterrupted transfer waveform I. Outage simulation, and battery capability testing, and verify charger current limit J. Generator operation and interface verification

IV. Environmental Parameters (Quarterly) A. UPS area ambient temperature and condition of ventilating equipment B. General Cleanliness of UPS Power Module C. General Cleanliness of UPS area

D. Replace all air filters E. Clean control panel/CRT screen

V. Battery Cabinet Checks (GE SG Series 1 Manufactured) (Quarterly)

A. General appearance of Battery System (all types) B. General cleanliness of Battery System area (all types) C. Inspect cells for physical abnormalities D. Inspect all DC connections for abnormalities E. Battery System area ambient temperature and condition of ventilating equipment

VI. Monitoring System Parameters (Quarterly) A. Alarm archive review and printing B. Alarm lamp test-local and remote C. Replace all open monitor bulbs

VII. General A. Customer Consultation B. Verbal Recommendations C. General Observations

Following the Preventive Maintenance inspection, a written report will be provided to the site POC detailing the results of the inspection, and making specific recommendations toward future remedial action, upgrades, or sparing.

Attachment 3 UPS Performance Check

The following is an outline of general checks performed during a GE SG Series 1 Performance Check of the UPS Power Module and related Battery System (if any), that are normally performed by GE field service personnel. All checks are designed to be performed during normal operation with no danger to the UPSs operating condition or to the critical load. All checks or processes may not be applicable to all equipment models.

I. Visual Inspection (Quarterly) A. Inspect the proper operation of all cooling fans.

B. Inspect all power connections for signs of overheating.

C. Inspect all DC capacitors for signs of leakage.

D. Inspect all AC capacitors for signs of leakage.

E. Inspect and inventory all customer owned spare parts.

F. Inspect for and note any open engineering changes.

II. Internal Operating Parameters (Semi- Annual)

A. Rectifier bridge current average leg balance.

B. Inverter leg current average balance.

C. Power Supply voltages and waveforms.

D. Power Supply back up control battery cell voltages.

E. Output filter current average phase balance.

III. Environmental Parameters (Quarterly) A. UPS area ambient temperature and humidity.

B. Operating condition of ventilating equipment and cooling equipment.

B. General Cleanliness of UPS Power Module C. General Cleanliness of UPS area D. Replace air filters E. Clean control panel/CRT screen

IV. Battery System Checks (Quarterly) A. General appearance of Battery System B. General cleanliness of Battery System area C. Battery System area ambient temperature and condition of ventilating equipment D. Inspect jars/cells for physical case abnormalities.

E. Inspect all DC power interconnections for abnormalities.

V. Monitoring System Parameters(Quarterly) A. Alarm archive review and printing B. Alarm lamp test - local and remote C. Download of alarm history/event Que.

D. Download of present front panel metering values.

1. System Input Voltages, Currents, and Frequency (all phases).

2. Rectifier Input Voltages, Currents, and Frequency (all phases).

3. DC Charging Voltages and Current

4. Inverter Output Voltages, Currents, and Frequency (all phases).

5. System Output Voltages, Currents, and Frequency (all phases).

6. System Bypass Voltages and Currents (all phases).

E. Download of battery self-test data

F. Download of unit configuration report G. Operation of control and status panel lamp tests – local and remote H. Operating status or remote monitor status panels

VI. General (Quarterly) A. Customer Consultation B. Verbal Recommendations C. General Observations

Following the Performance Check, a written report will be provided to the site detailing the results of the inspection, and making specific recommendations toward future remedial action, upgrades, or sparing.

Attachment 4 Valve Regulated (Sealed) Battery System Preventive Maintenance Scope of Work

Battery Maintenance of Battery Equipment includes, and is expressly limited to, those tasks set forth below.

Performed During Each Preventive Maintenance Visit: (Quarterly)

1) Measure and Record the following:

a) Individual cell/battery float voltages and overall float voltage.

b) Charger output current and voltage.

c) AC ripple current and voltage imposed on the battery.

d) Internal ohmic values of each cell/battery or perform a continuity test of each cell/battery.

e) Connection Resistance of 10% of the inter cell/battery connection.

f) Ambient temperature.

g) Negative terminal temperature of one cell/battery per battery cabinet shelf or rack tier.

2) Visually inspect conditions and appearance of the following:

a) Connection terminals inter cell/battery connectors, cables and associated hardware.

b) Cell/battery covers, containers, and post seals.

c) Battery racks or cabinets and associated components and hardware.

d) Cell/battery jar or cover, noting any excessive distortion.

3) Perform cleaning of all accessible surfaces as required.

Performed Once Per Calendar Year: (Annual)

1) The yearly maintenance procedure should include all of the above with the addition of the following:

a) Measure and record the connection resistance of 100% of the inter cell/battery connections.

b) Re-torque any connection where the resistance is above 20% of the average.

Reporting Each Preventive Maintenance Visit: (Quarterly)

1) The technician(s) will issue the customer a verbal report summarizing the condition of the battery and identifying any critical issues before leaving the customer’s site.

2) A detailed report containing all readings and observations will be sent to the customer within 5 business days.

ATTACHMENT 5

Equipment Locations and Maintenance Frequency

Location: USCENTCOM Building 565

UPS:

Manufacturer / Model Size Units Frequency General Electric Company / SG Series

500KVA/480V 8 Quarterly

Module Numbers

1) P1500-2308-B393N 5) P1500-2008-B325N

2) P1500-2308-B392N 6) P1500-2408-B402N

3) P1500-2408-B403N 7) P1500-2108-B336N

4) P1500-2008-B324N 8) P1500-3708-B497N

Batteries:

Manufacturer/Model Type Total Cells Frequency VRLA / 12HX505FR Sealed 960 Quarterly

No UPS external monitoring is available. No Telecom line available No Space for Spares available