Attch 1 PWS_v1 21 Sep 20.pdf

PDF 662 KB Posted Sep 29, 2020

Attached to: JBSA Lackland AFB TX Local Telecommunication Service
Solicitation number: FA877320Q0017
Issued by: Department of the Air Force Space Command

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Attch 3 Instructions to Offerors 11 Mar 20.pdf	PDF	Sep 29, 2020
LTS Combined Syn-Sol 25 Sep 2020.pdf	PDF	Sep 29, 2020
Attch 5 Question Spreadsheet Template 22 Sep 20.xlsx	XLSX spreadsheet	Sep 29, 2020
Attch 2 Pricing Schedule 22 Sep 20.xlsx	XLSX spreadsheet	Sep 29, 2020
Attch 4 Eval Factors 11 Mar 20.pdf	PDF	Sep 29, 2020
FAR 52.204-24 Provision from CenturyLink.docx	DOCX document	Sep 29, 2020

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PERFORMANCE WORK STATEMENT (PWS)

Local Telecommunication Services (LTS)

Joint Base San Antonio, Lackland AFB (JBSA-L) and Fort Sam Houston (JBSA-FSH), TX

VERSION: 1.0

21 September 2020

JBSA-L & FSH, TX

PWS v1

Page i of 28

TABLE OF CONTENTS

1. INTRODUCTION

1.1. Objective

1.2. Background

2. SCOPE

2.1 Outages

2.2. Services Summary

3. GOVERNMENT PROVIDED SPACE AND SERVICES

3.1. Securing and Safeguarding

3.2. Rack Space

3.3. Environmental Controls

3.4. Wall Space

4. GENERAL REQUIREMENTS

4.1. Personnel

4.2. Government Emergency Telecommunications Service (GETS)

4.3. Interconnection Agreements, and Cutover Plans

4.4. Safety, Health and Fire Protection Requirements

4.5. Manpower Reporting

5. APPENDICES

APPENDIX 1a – JBSA LACKLAND (JBSA-L)

SITE SPECIFIC REQUIREMENTS

APPENDIX 1a – JBSA Fort Sam Houston (JBSA-FSH)

SITE SPECIFIC REQUIREMENTS

APPENDIX 2 - DEFINITIONS & ACRONYMS

1. INTRODUCTION

1.1. Objective

This requirement will provide essential Local Telecommunication Services (LTS) and features supporting JBSA-L, TX. Site specific equipment connectivity requirements are identified in Appendix 1, along with required features. This LTS will support the installation 24 hours a day/seven days a week/365 days a year (24/7/365).

1.2. Background

Historically, the 38th Contracting Squadron (38 CONS) acquired local TS on behalf of its customer sites using a Government-driven Statement of Work (SOW), which limited the contractor to providing services using legacy systems and equipment. Local TS does not include long-distance or Defense Switching Network (DSN) services, which are beyond the scope of this action. Due to changes in technology, equipment, and processes, it has become evident that the Government should acquire these services in a performance-based manner, consistent with the principles contained in Air Force Instruction (AFI) 63- 138 “Acquisition of Services.” These services are considered Information Technology (IT) In Accordance With (IAW) Defense Federal Acquisition Regulation Supplement (DFARS)

239.74 “Telecommunications Services.” The requirement herein represents the site’s performance-based requirements for local “dial-tone” and ancillary services as defined herein. As a part of the new process, the Air Force (AF) encourages the Contractor to identify or suggest improvements to existing LTS processes, operating procedures, systems, or applications to the Contracting Officer (CO).

2. SCOPE

The Contractor shall provide all labor, tools, facilities, materials, and services needed to perform and provide local access to the designated circuit demarcation point(s) identified in Appendix 1 to this PWS. These services shall include any equipment, wiring, or infrastructure to ensure the Contractor’s proposed solution is compatible with the Government’s current infrastructure without additional Government expense. Access to the local exchange shall also include operator assistance functions. These services shall not include residential or business services for non-Government entities or Government contractors. The Contractor shall follow all Federal Communications Commission (FCC), Public Utility Commission (PUC), Department of Defense (DoD), AF, and industry standards for this requirement.

The Contractor shall provide and install transmission equipment and cables for local exchange access and transport service circuits to the Government-provided floor space at the Government demarcation location(s) identified in Appendix 1. The Contractor shall connect to Government-provided power connection points and termination frames. The Contractor shall coordinate with the Government Point of Contact (POC) (primary and alternate names, emails, and telephone numbers shall be provided by the Government

No Later Than (NLT) five days after contract award) prior to any installation. The Government does not authorize aerial cable installations.

2.1 Outages

2.1.1. Scheduled Outage. The Contractor shall notify the Government POC of any scheduled outage that will affect any telecommunication service. The Contractor shall inform the Government POC NLT 30 days prior to the scheduled outage. The Contractor shall provide a detailed explanation for the outage to include the amount of downtime and end users affected. The Contractor shall notify the Government POC via email of the need for any scheduled service outages. Such outages shall be scheduled to minimize inconvenience to users. The Government POC must release all affected equipment and circuits prior to any service disruption. The Contractor shall follow procedures identified below for outages.

2.1.2. Unscheduled Outages. If multiple facilities, areas, primary trunks, or cables/fibers are impacted, the Government POC shall assign the category of the outage and establish the repair priority. The Contractor shall notify the Government POC verbally of problem(s) and follow-up with documentation via email within time specified for each outage type.

2.1.3. Outage Procedures. The Contractor shall follow procedures identified below for outages. In all cases, notification shall include:

• Reason for interruption;

• Duration;

• Start and stop times;

• Affected equipment, lines, and buildings; and

• Restoration action (what service was impacted and how service was restored)

2.1.4. Outage Priority, Restoration of Service, and Maintenance. The Contractor shall respond and restore service outages. From the time of receipt of the notification, the Contractor shall respond and coordinate with the Government POC within the time limits indicated below. For mission-essential functions, the Government POC shall identify and prioritize the essential contractor services. The Contractor shall prioritize and perform restorations IAW the Telecommunications Services Priority (TSP) and Restoration Priority List (RPL), which are provided by the Government POC. In the event that the Contractor anticipates not being able to perform any of the essential contractor services (i.e. beyond the Contractor’s control) IAW the TSP and RPL during a crisis situation, the Contractor shall notify the Government POC as expeditiously as possible and use its best efforts to cooperate with the Government in the Government’s efforts to maintain the continuity of operations. If the Government POC determines that the outage restoration time frames cannot be met for other non-mission essential functions, the Government POC can declare any outage restoration priority level as catastrophic to emergency to serious to routine if the outage significantly affects the mission of the Government.

2.1.4.1. Catastrophic Outage. A catastrophic outages demands immediate attention, such as a total loss of service, loss of network control, and loss of call processing capability to 95% or more of equipped lines and/or trunks. The Government POC can declare any outage as a catastrophic outage if the outage significantly affects the mission of the Government. A catastrophic outage is normally a sudden and widespread disaster stemming from the result of a man made or natural disaster in which property and site network infrastructure are completely destroyed. Restore service time will be determined from the time the Contractor responds to the Government’s notification IAW the local TSP and RPL requirements. The Contractor must advise the Government POC of their restoration procedures for the base in a catastrophic situation. The Contractor shall respond to the outage NLT one hour of receipt of notification by the Government POC and advise the Government POC of its restoration procedures for a catastrophic situation.

The Contractor shall provide the Government POC with updates NLT every four hours on the status of restoration actions.

2.1.4.2. Emergency Outage. An emergency outage demands rapid action. The Government POC can declare any outage as an emergency outage if an outage significantly affects the mission of the Government. Emergency is defined by the Government as any outage that severely hampers the Air Force mission and can be restored within the restoration parameters. The Contractor shall respond to the outage NLT one hour of receipt of notification by the Government POC. The Contractor shall restore service NLT eight hours from the time the Contractor responds to the Government notification.

2.1.4.3. Serious Outage. A serious outage demands timely action, as such as degraded service or a fault condition that makes the system perform at a level less than that for which it is designed; condition discovered in automatic routing which has not shown in the operation of the equipment, but requires attention. The Government POC can declare any outage as a serious outage if an outage significantly affects the mission of the Government. The Contractor shall respond to the outage NLT one hour of receipt of notification by the Government POC. The Contractor shall restore service NLT 24 hours from the time the Contractor responds to the Government notification.

2.1.4.4. Routine Outage. A routine outage minimally disrupts service to property, equipment, and site infrastructure. The Government POC can declare any outage as a routine outage if an outage does not seriously affect the mission, but does hamper day-to-day operation of the Government installation. The Contractor shall respond to the outage NLT one hour of receipt of notification by the Government POC. The Contractor shall restore service NLT two calendar days from the time the Contractor responds to the Government’s notification.

2.2. Services Summary

2.2.1. Services Summary (SS)

Performance Element Number

Performance Objective

PWS

Paragraph

Performance Threshold

1 Perform and provide local access at the designated circuit demarcation points identified in Appendix 1 to this PWS.

2 Continuous operation local phone service 24/7/365 with 99.9% availability

2 Inform the Government POC NLT 30 days in advance of scheduled outage providing a detailed explanation for the outage.

2.1.1 Timely and detailed

notification provided 100% of time

3 Responds and restores Catastrophic Priority service outages IAW PWS, TSP, and RPL as coordinated with the Government POC.

2.1.4 and 2.1.4.1

Timely response to notification and timely restoration of services provided 100% of the time

4 Respond and restore Emergency Priority service outages IAW PWS, TSP, and RPL as coordinated with the Government POC.

2.1.4 and 2.1.4.2

Timely response to notification and timely restoration of services provided 100% of the time

5 Respond and restore Serious Priority service outages IAW PWS, TSP, and RPL as coordinated with the Government POC.

2.1.4 and 2.1.4.3

Timely response to notification and timely restoration of services provided 100% of the time

6 Respond and restore Routine service outages IAW PWS, TSP, and RPL as coordinated with the Government POC.

2.1.4 and 2.1.4.4

Timely response to notification and timely restoration of services provided 100% of the time

2.2.2. Inspection. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. The Government has the right to inspect all services identified within the contract (SS and Non-SS items), to the extent practicable at all times and places during the term of the contract.

2.2.3. Grade of Service. Locations carrying contracted voice grade which is packetized for transport across an IP, MPLS, or other IXC system require grade of service (GoS), implemented as quality of service (QoS), to ensure that end-to-end per-call latency and packet jitter remain within ITU standards. This requirement is applicable to VoIP traffic, video traffic, or other real-time traffic that has been identified and contracted for an elevated GoS. Vendor will ensure QoS end to end including through sub-contracted external LEC/CLEC facilities; implementation strategies that may include Committed

Access Rates (CAR), Expedited Forwarding (EF), and traffic shaping determined by customer marked DSCP packets or pre-contracted data flows.

3. GOVERNMENT PROVIDED SPACE AND SERVICES

3.1. Securing and Safeguarding

The Contractor shall secure Government facilities, equipment, and materials before leaving a facility. The Contractor shall safeguard the Government provided facilities and material contained therein.

3.2. Rack Space

The Government will provide the use of existing rack space for the installation of the Contractor’s provided transmission equipment. The floor space shall be coordinated with the Government POC to accommodate Contractor-provided relay rack(s), at each demarcation point. Space is available for relay rack(s) for Contractor equipment in the demarcation point.

3.3. Environmental Controls

The Government will provide sufficient environmental controls to maintain humidity and temperature within the Contractor’s equipment operating specifications. In addition, the Government will provide primary and emergency conditioned power sources to operate the Contractor’s equipment within manufacturer’s specifications.

3.4. Wall Space

The Government does not have wall space available.

4. GENERAL REQUIREMENTS

4.1. Personnel

The Contractor is solely responsible for ensuring sufficient personnel are assigned to this requirement. Appropriate personnel shall possess the qualifications and certifications to perform the requirements listed herein. These qualifications and certifications shall include those required by the Original Equipment Manufacturer (OEM) to maintain, install, and/or operate the equipment covered by this contract.

4.2. Government Emergency Telecommunications Service (GETS)

GETS will be used in an emergency or crisis situation when the Public Switched Telephone Network (PSTN) is congested and the probability of completing a call over normal telecommunication means has significantly decreased. The Contractor must have NPA (710) in the switch to allow access to the GETS line assigned to a specific site.

Authorized users are provided access to an emergency service by dialing 0/1+710-NXX-

XXXX. The 710 NPA provides access to a tariffed service of the GETS interexchange carriers and the call is billed to the United States Government.

4.3. Interconnection Agreements, and Cutover Plans

In the event the award is made to a non-incumbent contractor, the incoming Contractor shall submit all Interconnection Agreements (IAs) via link, or as an addendum, to the Government with their quote. The addendum is not included in the technical quote and no page limitations apply to this submittal. Additionally, if providing a quote as a Competitive Local Exchange Carrier (CLEC) for any and/or all services, provide documented evidence of IAs and/or leasing agreements relevant to this effort.

For Government planning and funding purposes, the Contractor, as industry experts, is required to inform the Government of their anticipated cutover time frame. The Contractor shall develop and submit an Initial Cutover Plan to the Government with their technical quote. A Final Cutover Plan is required to be submitted NLT ten (10) working days after contract award. This plan shall include installation of the initial required services for cutover of LTS requirements, along with the recommended time frame to complete each phase of the cutover process. The Contractor shall coordinate deviations from the finalized Cutover Plan with the Government POC prior to any work commencing in the affected area. The Contractor shall ensure that all circuits, equipment, and service provided by the incumbent, under the prior contract, are disconnected/discontinued upon successful cutover. At this point, the Contractor shall inform the Government POC that the previous provider’s equipment is no longer needed and may be removed by the previous provider. Any omissions or discrepancies in the Cutover Plan does not relieve the Contractor of its responsibility to install, cutover, and perform all services identified in this requirement. It is the Contractor’s responsibility to resolve any issues associated with these efforts within a time agreed upon by the Government POC and the Contractor.

4.3.1. Cutover Plan Content. The Cutover Plan shall contain, at a minimum, the following site specific information:

a) Overview/Scope of plan, indicating proposed timeframe to complete cutover.

b) A detailed Implementation Plan in working days to complete requirements listed in

PWS as site-specific (see Appendix 1). The use of a Gantt or Milestone chart to illustrate your plan is suggested.

c) Conditions/Support required prior to the start of cutover;

d) A listing of Offeror responsibilities;

e) A listing of proposed Government responsibilities;

f) Key Departments essential to the Offeror’s Installation and Cutover Plan available to participate in routine progress meetings with the Government on a weekly or bi-weekly basis.

g) Key POC List for Contractor, Customer Site and Government Contracting Office must be included in the Final Cutover Plan.

21 September 2020

4.4. Safety, Health and Fire Protection Requirements

The Contractor shall follow local procedures established by the local safety and health offices. Reference the instructions in Code of Federal Regulations (CFR) 29, Part 1926.58, Appendix G for proximate to asbestos containing materials. The Contractor shall record and report to the CSO all available facts relating to each instance of accidental damage to Government property or injury to either Contractor or Government personnel.

4.5. Manpower Reporting

The Contractor shall report ALL Contractor labor hours (including subcontractors) required for performance of services provided under this contract. The Contractor shall completely fill in all required data fields using the Contractor Manpower Reporting Application (eCMRA) following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the PoP during each Government FY, which runs Oct 1 through Sep 30. While inputs may be reported any time during the FY, all data shall be reported NLT Oct 31 of each calendar year, beginning with 2020. Contractors shall direct questions to the AF Support Desk. Information is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data. Data for AF service requirements must be inputted into the AF eCMRA site. However, user manuals for Government and Contractors are available at the Army CMRA website.

http://www.ecmra.mil/

5. APPENDICES

APPENDIX 1A – JBSA-L

SITE SPECIFIC REQUIREMENTS

5.1. Required Services and Features

The Contractor shall provide the following Government line of local commercial communications services for JBSA-L, TX at cutover. Innovative technical solutions are encouraged but must be compatible with the current requirement that is listed in the remainder of this Appendix. The quantity of these initial service requirements will be incorporated into the Pricing Schedule. The installation service requirement will be identified here in Appendix 1 and in the Pricing Schedule.

The Government telephone switching system is identified as a Nortel CS2100 with the SE-

09.1 software version, and the switching system is located in Bldg. 1050, 2141 Kelly Dr., JBSA Lackland, TX 78236

The Government Communication Services Officer (CSO) and Technical Representative shall be identified at the post award conference and updates provided to the contractor as required by the CO.

5.2. Direct-Inward-Dialing (DID) Directory Numbers.

NPA- NXX-XXXX DID Directory Numbers

(210) 292- 0000 to 9999 10,000

(210) 671-0000 to 9999 10,000

(210) 977-2000 to 6999 5,000

(210) 925-0000 to 9999 10,000

(210) 395-0000 to 1999 & 7000 to 9999 5,000

(210) 321-4200 to 4299 100

TOTAL 40,100

5.3. Exchange and Access Lines.

5.3.1. Commercial Subscriber Lines.

Commercial Subscriber Lines (CSL) is: 14

(NPA)-NXX-

XXX

Type Services and Optional

Features

Demarcation Organization Location

210-670-0133 Analog BS, FR, Touch-Tone Bldg. 1050 2141 Kelly Dr.

JBSA-LAK,TX 78236

502 ABW/Command Post 1701 Kenly JBSA-LAK, TX 78236

210-674-2675 Analog BS, FR, Touch-Tone Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

DECA/PMF 2250 Foulois

JBSA-LAK, TX 78236

210-674-2852 Analog BS, FR, Touch-Tone Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

DECA 2250 Foulois

JBSA-LAK, TX 78236

210-675-1086 Analog BS, FR, Touch-Tone Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

DECA 2250 Foulois

JBSA-LAK, TX 78236

210-675-1556 Analog BS, FR, Touch-Tone Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

DECA 2250 Foulois

JBSA-LAK, TX 78236

210-675-1750 Analog BS, FR, Touch-Tone Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

DECA 2250 Foulois

JBSA-LAK, TX 78236

210-348-6426 Analog BS, FR, Touch-Tone, Three-Way Calling

10127 Morocco, Ste. 120 San Antonio, TX 78216

AFOSI/11 FIS/OLA 10127 Morocco, Ste 120San Antonio, TX 78216

210-348-6918 Analog BS, FR, Touch-Tone, Three-Way Calling

10127 Morocco, Ste 120 San Antonio, TX 78216

AFOSI/11 FIS/OLA 10127 Morocco, Ste 120 San Antonio, TX 78216

210-348-6929 Analog BS, FR, Touch-Tone, Three-Way Calling

10127 Morocco, Ste 120 San Antonio, TX 78216

AFOSI/11 FIS/OLA 10127 Morocco, Ste 120 San Antonio, TX 78216

210-348-7244 Analog BS, FR, Touch-Tone 10127 Morocco, Ste 120 San Antonio, TX 78216

AFOSI/11 FIS/OLA 10127 Morocco, Ste 120 San Antonio, TX 78216

210-645-0389 Analog BS, FR, Touch-Tone

Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78216

502 CS/Switch 2141 Kelly Dr

JBSA-LAK, TX 78236

210-645-0390 Analog BS, FR, Touch-Tone

Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78216

502 CS/Switch 2141 Kelly Dr

JBSA-LAK, TX 78236

210-922-2321 Analog BS, FR, Touch-Tone Bldg. 1674 201 Paul Wagner Dr San Antonio, TX 78226

JPPSO 3515 S Gen McMullen Rd San Antonio, TX 78226

210-736-6937 Analog BS, FR, Touch-Tone;

3.0Mbps Down 512 Kbps Up, Dynamic IP

4241 E. Piedras Dr, Ste 210, San Antonio, TX 78228

CPSG/PKI/SPO

4241 E. Piedras Dr, Set 210 San Antonio, TX 78228

5.3.2. Hot Lines. N/A

5.4. Local Exchange and Access Trunks.

5.4.1. Local Exchange Access Analog Trunks. N/A

5.4.2. Local Exchange Access Digital Trunks. N/A

5.4.3. Local Exchange Digital (ISDN Primary Rate Interface (PRI) Trunks.

ISDN PRI Trunks: 37

ISDN PRI Circuit ID D-Channel 2 Way Channel B-Channel

Qty

Demarcation

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

Bldg. 1050 2141 Kelly Dr.

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1085

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

TRKG 1183

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1183

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1183

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1183

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1183

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1183

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1183

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 1183

502 CS

1 23 Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

TRKG 347

502 CS ESA

1 23 Bldg. 1674 201 Paul Wagner Dr.

San Antonio, TX 78226

TRKG 349

502 CS ESA

1 23 Bldg. 1674 201 Paul Wagner Dr.

San Antonio, TX 78226

TRKG 344

502 CS ESA

1 23 Bldg. 935 108 Hensley St.

JBSA-LAK, TX 78236

TRKG 365

502 CS ESA

1 23 Bldg. 100 1000 Mercury Dr.

JBSA-LAK, TX 78236

TRKG 361

502 CS ESA

1 23 Bldg. 2000 102 Hall St.

JBSA-LAK, TX 78243

TRKG 1321

JPPSO

1 23 Bldg. 1 3515 S Gen McMullen Rd.

San Antonio, TX 78226

TRKG 1321

JPPSO

1 23 Bldg. 1 3515 S Gen McMullen Rd.

San Antonio, TX 78226

TRKG 1321

JPPSO

1 23 Bldg. 1 3515 S Gen McMullen Rd.

San Antonio, TX 78226

TRKG 1321

JPPSO

1 23 Bldg. 1 3515 S Gen McMullen Rd.

San Antonio, TX 78226

5.5. Foreign Exchange (FX) Lines/Trunks. N/A

5.5.1. Analog FX Line/Trunks. N/A

5.5.2. Foreign Exchange Digital Trunks. N/A

5.6. Transport Channels.

Circuit ID/Name

Type Demarcation Destination Est.

Mi.

Circuit Description

42LYGS103562 Voice, 2-Wire

Bldg. 1050 2141 Kelly Dr.

JBSA-LAK, TX 78236

Bldg. 1298 2250 Kenly Ave.

JBSA-LAK, TX 78236

3 Intrusion Alarm circuit Credit Union

42LYGS103608 Voice, 2-Wire

Bldg 1674 201 Paul Wagner Dr.

JBSA-LAK, TX 78226

10127 Morocco, Ste 120 San Antonio, TX 78216

16 Off-premise extension 210-925-9678

AFOSI 11 FIS/OLA

42HCGS103186 DS1Circuit

1.5 Mbps

Bldg. 1674 201 Paul Wagner Dr.

JBSA-LAK, TX 78226

10127 Morocco, Ste 120 San Antonio, TX 78216

11 OSI network access

AFOSI 11 FIS/OLA

42KDFN103461

42KDFN103462

NLAN Bandwidth

ON CSR

10 Mb Bldg. 1050 2141 Kelly Dr

Bldg. 5010 5010 Camp Bullis Rd.

Camp Bullis, TX 78257

18 NIPRnet access

42LYGS103367

31PLPA011329

Voice, 2-Wire

Bldg 1674 201 Paul Wagner Dr, San Antonio, TX 78226

9434 Airport Blvd San Antonio, TX 78216

16 Shout-Down to San Antonio Airport Control Tower

42LYGS104182

31OSPA011037

Voice, 2-Wire Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78236

11983 Starcrest San Antonio, TX 78247

22 Off-premise extension 210-395-7904

AFSVA

42LYGS104183

31OSPA011038

Voice, 2-Wire Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78236

11983 Starcrest San Antonio, TX 78247

22 Off-premise extension 210-395-7905

AFSVA

42LYGS104184

31OSPA011039

Voice, 2-Wire Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78236

11983 Starcrest San Antonio, TX 78247

22 Off-premise extension 210-395-7906

AFSVA

42LYGS104185

31OSPA011040

Voice, 2-Wire Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78236

11983 Starcrest San Antonio, TX 78247

22 Off-premise extension 210-395-7907

AFSVA

42LYGS104186

31OSPA011041

Voice, 2-Wire Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78236

11983 Starcrest San Antonio, TX 78247

22 Off-premise extension 210-395-7908

AFSVA

42LYGS104187

31OSPA011042

Voice, 2-Wire Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78236

11983 Starcrest San Antonio, TX 78247

22 Off-premise extension 210-395-7074

AFSVA

42LYGS104188

31OSPA011043

Voice, 2-Wire Bldg. 1050 2141 Kelly Dr

JBSA-LAK, TX 78236

11983 Starcrest San Antonio, TX 78247

22 Off-premise extension 210-395-7075

AFSVA

5.7. Data Point-to-Point Circuits. N/A

5.8. Circuit Extension. N/A

5.9. Public Listings. N/A

5.12. E911 Compatibility

The Contractor shall provide configuration diagrams to show access to 911/E911 services, where available, through the local city or county emergency services organization.

E911 Services.

All 911 calls from subscriber lines are routed through the City of San Antonio and back to Lackland AFB. 911 calls from Lackland AFB are directed to the Law Enforcement Desk (LED) at Lackland AFB. 911 calls from base numbers and commercial subscriber lines on Port San Antonio (formerly Kelly AFB) are routed to Bexar Metro.

Attachment 1: Reference 5.4.3 Local ISDN Trunks (ID’s) _37

Product Name Circuit ID Trunk Group # Voice T1 Facility - Two-way 103/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 104/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 105/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 106/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 107/T1ZF/SNANTX51N02/SNANTX91DS1 1085 Voice T1 Facility - Two-way 108/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 109/T1ZF.SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 110/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 111/T1ZF.SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 112/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 113/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 114/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 115/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 116/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 117/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 118/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 119/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 120/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 121/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 122/T1ZF/SNANTX51N02/SNANTX91DS1 1085

Voice T1 Facility - Two-way 101/T1ZF/LCABTXAUN03/SNANTX91DS1 1183 Voice T1 Facility - Two-way 102/T1ZF/LCABTXAUN03/SNANTX91DS1 1183

Voice T1 Facility - Two-way 103/T1ZF/LCABTXAUN03/SNANTX91DS1 1183

Voice T1 Facility - Two-way 104/T1ZF/LCABTXAUN03/SNANTX91DS1 1183

Voice T1 Facility - Two-way 105/T1ZF/LCABTXAUN03/SNANTX91DS1 1183

Voice T1 Facility - Two-way 106/T1ZF/LCABTXAUN03/SNANTX91DS1 1183

Voice T1 Facility - Two-way 107/T1ZF/LCABTXAUN03/SNANTX91DS1 1183

Voice T1 Facility - Two-way 108/T1ZF/LCABTXAUN03/SNANTX91DS1 1183

Voice T1 Facility - Two-way 101/T1ZF/SNANTX91DS6/SNANTXXBS02 347

Voice T1 Facility - Two-way 102/T1ZF/SNANTX91DS6/SNANTXXBS02 349

Voice T1 Facility - Two-way 101/T1ZF/LCKL4803S00/SNANTX91DS6 344

Voice T1 Facility - Two-way 101/T1ZF/SNANTX91DS6/SNAOTXQZN02 365

Voice T1 Facility - Two-way 101/T1ZF/SNANTX91DS6/SNAOTXSKN11 361

Voice T1 Facility - Two-way 101/T1ZF/SNANTX91DS6/SNASTXBTS00 1321

Voice T1 Facility - Two-way 102/T1ZF/SNANTX91DS6/SNASTXBTS00 1321 Voice T1 Facility - Two-way 103/T1ZF/SNANTX91DS6/SNASTXBTS00 1321

Voice T1 Facility - Two-way 104/T1ZF/SNANTX91DS6/SNASTXBTS00 1321

5.13. Special Services. N/A

5.14. Service Routing.

Contractor shall submit a service routing diagram (reference Appendix Diagrams 1 and 2 for examples) and/or service routing description in their technical quote. Contractor may provide the requested diagram and legend using these formats or a similar format to be in compliance with paragraph 4.3.1. Submission of a generic diagram or not explaining the service routing may be determined technically unacceptable.

Pump House

Off Govt Quarters

Apple

Medical Facility

Vendor / Incumbent Local Exchange Carrier (ILEC) / Competitive Local Exchange

Carrier (CLEC) Dial Central Office (DCO)

Police Dept

Remote Switch/PBX

Foreign City DCO 583 Claire Blvd

# of BRI and CSL

Off Premise

Voice Grade

Hotline

4 - Wired Data

2 - Wired Alarm

# of PRIs and DIDs

Main Site DCO 1234 AF Road, Any Base, USA

GOVT

SWITCH

GOVT

MDF

# of BRI and CSL

# of PRIs and DIDs

Foreign Exchange

Trunk

Outside Local LATA

VENDOR/LEC/ILEC

NETWORK

PRI

LEC Provided BRI

CPE (SIP)

GIG

Ether

Govt Provided

Unified

Communications

IP Network

Note: The vendor controlled Customer Premise Equipment (CPE) shall be vendor provided. The EBC, if available, shall be Government provided.

Legacy Services & Equipment

Diagram 2

UTILIZING SIP TRUNKING

Multifunction Edge Router

Edge Boundary Controller (if available)

APPENDIX 1B – JBSA FORT SAM HOUSTON (JBSA-FSH)

SITE SPECIFIC REQUIREMENTS

5.1. Required Services and Features

The Contractor shall provide the following Government line of local commercial communications services for JBSA-FSH, TX at cutover. Innovative technical solutions are encouraged but must be compatible with the current requirement that is listed in the remainder of this Appendix. The quantity of these initial service requirements will be incorporated into the Pricing Schedule. The installation service requirement will be identified here in Appendix 1 and in the Pricing Schedule.

The Government telephone switching system is identified as an Avaya CS2100s with XA Core with SE09 software load. There are two host switching systems located in Buildings 2225, 1508 Stanley Rd, and Bldg. 3600, 3851 Roger Brooke Dry, JBSA Fort Sam Houston, TX 78234.

The Government Communication Services Officer (CSO) and Technical Representative shall be identified at the post award conference and updates provided to the contractor as required by the CO.

5.2. Direct-Inward-Dialing (DID) Directory Numbers.

NPA- NXX-XXXX DID Directory Numbers

(210) 221- 0000 to 9999 10,000

(210) 295-0000 to 9999 10,000

(210) 466-0000 to 9999 10,000

(210) 539-0000 to 9999 10,000

(210) 808-0000 to 9999 10,000

(210) 916-0000 to 9999 10,000

TOTAL 60,000

5.3. Exchange and Access Lines.

5.3.1. Commercial Subscriber Lines.

Commercial Subscriber Lines (CSL) is: 117

(NPA)-NXX-XXX Type Services and Optional Features

Demarcation Organization Location

210-554-4790 Analog BS, Touch-Tone Bldg 2225 1508 Stanley Rd

JBSA-FSH, TX 78234

DECA

2405 Futson Rd

JBSA-FSH, TX 78234

210-222-2876 Analog BS, Touch-Tone Call Forward, Call Waiting, Call Transfer

Bldg. 3600 3551 Roger Brooke Dr

JBSA-FSH, TX 78234

SAMMC

3551 Roger Brooke Dr

JBSA-FSH, TX 78234

210-271-0830 Analog BS, Touch-Tone Call Forward

Bldg. 3600 3551 Roger Brooke Dr

JBSA-FSH, TX 78234

SAMMC

3551 Roger Brooke Dr

JBSA-FSH, TX 78234

210-408-8328

Analog BS, Touch-Tone Bldg. 5010 5010 Camp Bullis San Antonio, TX 78257

Guard Shack 5010 Camp Bullis San Antonio, TX 78257

210-408-7800 Analog BS, Touch-Tone 19399 SW Military Hwy San Antonio, TX 78257

502 SFS 19576 NW Military Hwy Camp Bullis, TX 78257

210-698-2799 Analog BS, Touch-Tone Call Forward, Call Waiting

Quarters 12 25800 Ralph Fair Rd Fair Oaks TX 78015

Camp Stanley Storage 25800 Ralph Fair Rd Fair Oaks TX 78015

210-698-3067

Analog BS, Touch-Tone Call Forward, Call Waiting

Bldg. A 25800 Ralph Fair Rd Fair Oaks TX 78015

Camp Stanley Storage 25800 Ralph Fair Rd Fair Oaks TX 78015

210-698-5182

Analog BS, Touch-Tone Quarters A 25800 Ralph Fair Rd San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd San Antonio TX 78206

210-698-5379

Analog BS, Touch-Tone Quarters B

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5384

Analog BS, Touch-Tone Quarters C

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5401

Analog BS, Touch-Tone Quarters D

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5419

Analog BS, Touch-Tone Quarters E

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5428

Analog BS, Touch-Tone Quarters F

San Antonio TX 78206

Camp Stanley Storage

210-698-5455

Analog BS, Touch-Tone Quarters G

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5463

Analog BS, Touch-Tone Quarters H

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5469

Analog BS, Touch-Tone Quarters I

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5470

Analog BS, Touch-Tone Quarters 21

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5471

Analog BS, Touch-Tone Quarters 22

San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5472

Analog BS, Touch-Tone Caller ID name/# Display

Quarters 601 25800 Ralph Fair Rd San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd

210-698-5482

Analog BS, Touch-Tone 25800 Ralph Fair Rd

Camp Stanley Storage 25800 Ralph Fair Rd San Antonio TX 78206

210-698-6327 Analog BS, Touch-Tone 25800 Ralph Fair Rd Fair Oaks TX 78015

Camp Stanley Storage 25800 Ralph Fair Rd Fair Oaks TX 78015

210-698-8057 Analog BS, Touch-Tone Bldg. 416 25800 Ralph Fair Rd San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd San Antonio TX 78206

210-698-8802 Analog BS, Touch-Tone Bldg. 417 25800 Ralph Fair Rd San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd San Antonio TX 78206

210-698-8809 Analog BS, Touch-Tone Bldg. 418 25800 Ralph Fair Rd San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd San Antonio TX 78206

210-698-8810 Analog BS, Touch-Tone Caller ID

Quarters 2 25800 Ralph Fair Rd San Antonio TX 78206

Camp Stanley Storage 25800 Ralph Fair Rd San Antonio TX 78206

210-249-4032 Analog Flex Voice