Attch 1 PWS.pdf

FA4690-20-Q-0044

Attachment #1

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PERFORMANCE WORK STATEMENT

FOR

LAUNDRY, DRY CLEANING

AND RUG SERVICE

CES / HCOS / LRS

ELLSWORTH AIR FORCE BASE

SOUTH DAKOTA

3 September 2020

REVIEWED

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TABLE OF CONTENTS

Paragraph Subparagraph Title Page

1 DESCRIPTION OF SERVICES 3

1.1. Scope of Work 3

1.2. Pickup and Delivery 3

1.3. Workmanship and Sanitation 3

1.4. Packaging Requirements 3

1.5. Missing and Damaged Articles 3

1.6. Repairs 3

1.7. Re-performance of Service 3

2 GENERAL INFORMATION 4

2.1. Invoices & Wide Area Workflow 4

2.2. Quality Control Plan 4

2.3. Recognized Holidays 4

2.4. Security Requirements 4

2.5. Pass and Identification Items 4

3 GOV FURNISHED PROPERTY 4

APPENDIX A PICKUP/DELIVERY SCHEDULE 5

APPENDIX B DEFINITIONS/ACRONYMS 6

APPENDIX C MEDICAL TREATMENT FACILITY

WORKLOAD ESTIMATE

APPENDIX D CES BASEWIDE FACILITY

APPENDIX E LRS BASEWIDE FACILITY

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PERFORMANCE WORK STATEMENT

FOR

LAUNDRY, DRY CLEANING AND RUG SERVICE

1. DESCRIPTION OF SERVICES

1.1. SCOPE OF WORK. The contractor shall provide all personnel, equipment, transportation, and supplies, except as specified herein as government-furnished property, to provide laundry, dry cleaning and rug service including pick up and delivery for several organizations at Ellsworth AFB.

1.2. PICK-UP AND DELIVERY. The pick-up and delivery schedule is listed in Appendix A. The contractor and the government representative shall reconcile the amount /weight of articles at the time of pickup and delivery.

Any discrepancies concerning cleanliness and serviceability shall be addressed at the time of delivery. The government shall identify any items that are damaged or stained to the contractor prior to pick up. The contractor shall be responsible for all items after the pickup until the items are returned.

1.3. WORKMANSHIP AND SANITATION. The Contractor shall comply with federal, state and local Department of Health regulations. Delivered articles shall conform to the generally accepted industry standards of quality of cleanliness, finish, and appearance. All work performed shall be done under sanitary conditions. The items shall be clean, free of soil, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms.

1.4. PACKAGING REQUIREMENTS. All cook whites and cleaned linen (with the exception of bath mats) shall be wrapped in plastic to prevent soiling while being transported or stored. The packaging will be as indicated in Appendix C and D, “Identification, Standard Packaging, and Method of Finish.”

1.5. MISSING AND/OR DAMAGED ARTICLES.

1.5.1. Contractor Missing Articles. The quantity of articles picked up shall equal the quantity of articles that are delivered. Items not delivered shall be considered shortages. The contractor shall deliver any shortages in the next regularly scheduled delivery at no cost to the government. Any articles missing for seven (7) calendar days shall be considered lost and the contractor shall reimburse the government with the same quantity, color and quality as the missing items.

1.5.2. Contractor Damaged Articles. Contractor shall repair or replace any articles damaged during pick up, delivery, or cleaning process. The customer and base contracting office will both determine actions taken.

1.6. REPAIRS. Except for unserviceable articles, the contractor shall repair all government identified minor (less than four inches) rips, tears, open seams, holes, and missing buttons with materials and supplies of the same color, similar appearance and quality. All such repairs shall be performed at no additional cost to the government. Articles requiring replacement of zippers, and snaps shall be identified by the government at the time of pickup. The contractor shall be paid in accordance with the applicable line item as listed in the Bid Schedule. The Contractor shall return all unserviceable articles in a separately marked bundle, to the Government, after laundering the articles.

1.7. RE-PERFORMANCE OF SERVICES. Articles found to have been unsatisfactorily cleaned shall be re cleaned and packaged separately at no additional cost to the government.

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2. GENERAL INFORMATION

2.1. Invoices and Government Purchase Card (GPC). The contractor shall provide receipts for pickups and deliveries which will be used to validate their monthly invoice. The receipts shall be supported by itemized lists of services provided. This shall include the item and number of items. The contractor shall maintain original pickup and delivery tickets and any other documents that shall support the payment of services rendered. All of the contractor’s laundry and dry cleaning documents shall be made available for Contracting Officer review and audit.

After the invoice is validated by the using organization, payment will be made via GPC by an authorized caller from CES, LRS, or HCOS for monthly invoices up to $25,000. Invoices over $25,000 shall be paid using a centralized call and invoice using Wide Area Work Flow.

2.2. Reserved

2.3. RECOGNIZED HOLIDAYS. If a scheduled pick-up or delivery falls on an observed federal holiday, service will be performed on the next workday, (i.e., if a holiday falls on Thursday, service will be performed on Friday).

The only exception is Thanksgiving, in which case pick-up and delivery will occur on the preceding Wednesday.

The following federal legal holidays are observed by this base:

New Year’s Day Martin Luther King’s Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veterans’ Day Thanksgiving Day Christmas Day

2.4. SECURITY REQUIREMENTS.

2.4.1. Pass And Identification Items. The contractor shall ensure the pass and identification items required for performance are obtained for employees and non-government owned vehicles.

2.4.2. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the agreement expires, and turn in all that is retrieved to the Vehicle Control Center, Security Forces, immediately; e.g. terminated for cause, retirement, etc.

2.4.3. Traffic Laws. The contractor and its employees shall comply with base traffic regulations.

2.4.4. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on Ellsworth AFB.

2.4.5. Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

2.4.6. Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

2.4.7 Pandemic Response. All personnel present on Ellsworth AFB are required to follow any and all pandemic response policies established by the base leadership. Personal protective measures (face masks, gloves, hand sanitization, etc.) may be increased or decreased related to the current pandemic conditions on Ellsworth AFB.

Contractors performing on Ellsworth AFB will follow the guidance provided by the local work center where contract performance will occur or other government representatives on the base. Contractors that refuse to comply with any and all pandemic response policies may be denied access to the installation which can result in corrective contract actions.

3. GOVERNMENT-FURNISHED PROPERTY AND SERVICES. The Government will provide laundry carts for each facility. The carts will be swapped out when the contractor brings in a cart with clean linen and removes the cart with dirty linen. A scale will be provided at the hospital for weighing incoming and outgoing bulk linen.

1 January Third Monday in January Third Monday in February Last Monday in May 4 July First Monday in September Second Monday in October 11 November Fourth Thursday in November 25 December

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APPENDIX A

PICKUP/DELIVERY SCHEDULE. The contractor’s arrival time shall be Monday’s and Thurday’s Friday between 8:00 a.m. and 8:30 a.m. at the back dock of Bldg 6000, 2900 Doolittle Dr., Ellsworth AFB SD 57706.

The following is the pickup/delivery schedule:

MEDICAL TREATMENT FACILITY (BLDG 6000, DOCK) (Arrival Time NLT 10:00 a.m.)

Items picked up on: Shall be returned on:

Monday Thursday Thursday Monday

CES MATERIAL CONTROL WAREHOUSE (BLDG 7613) (Arrival Time NLT 12:00 pm )

Thursday Thursday (1 week turnover)

LRS (BLDG 102) (Arrival Time NLT 12:00 pm )

Friday Friday (1 week turnover)

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APPENDIX B

DEFINITIONS/ACRONYMS

Defect- A service that does not meet the standard specified in the agreement for that service.

Performance Objective- The desired outcome of the service provided.

Laundering. The process by which soiled fabric items are cleaned and treated. The term includes cleaning by mechanical action in appropriate temperature water with solutions of detergents and other additives. These additives include repellent treating, bleaching, bluing, rinsing, chemical rinse (sour, fabric softener, and any other agent for controlling the growth of microorganisms, such as molds and bacteria), starching, ironing, and pressing. The appropriate products and procedures are to be determined by the contractor for the various types of fabric and nature of soil.

Dry Cleaning. The cleaning process for clothing using an organic solvent rather than water — generally known as dry cleaning fluid, and typically this is tetrachloroethylene (called perchloroethylene or perc in the industry). Dry cleaning is necessary for cleaning items which would otherwise be damaged by water and soap or detergent.

Clean. Finished articles are dry and free of visible soil, lint, and objectionable odors. Spots and stains are removed without damaging the fabric.

Unserviceable Articles. Those articles no longer usable for the purpose intended.

Repairable Items. Those articles with minor rips, tears (less than four inches), open seams, holes, missing buttons, and broken zippers.

Medical Treatment Facility (MTF). Those activities providing outpatient and/or inpatient health care services for authorized personnel.

Contaminated Linens. The linens, originating in isolation rooms or other areas of the MTF, which are soiled and contaminated with infectious microorganisms.

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APPENDIX C

MEDICAL TREATMENT FACILITY

WORKLOAD ESTIMATE AND REQUIRED PACKAGING

Laundry Method of Finish Symbol

W- Wash D - Tumble dry B - return in plastic garment bag F - Fold P - Press Wp- Wrap finished work in plastic H - Hang in plastic

Estimated Annual Workload 27,000 lbs.

REQUIRED PACKAGING

Bag, Laundry 4.00 1 FB Blanket, Cotton 2.44 1 WDFWp Sheet, Cotton 1.31 10 WDPFWp Pillowcase .28 50 WDPFWp Towel, Bath .50 10 WDFWp Towel, Hand .19 20 WDFWp Eye Sheet .29 5 WDFWp Gown, Infant .06 5 WDFWp Gown, Patient .06 20 WDFWp Shirt, Scrubs Colored .53 10 WDFWp Pants, Scrubs Colored .44 10 WDFWp Cover Gown, Colored .52 10 WDFWp Jacket, Colored .41 10 WDFWp Wrapper, 36 X 36 .28 30 WDFWp Cubicle Curtains 5.00 1 WDFH Cloth Mask .01 10 WDWp

EST DRY WEIGHT METHOD

ITEM IN LBS PER ITEM PACKAGING SIZE OF FINISH

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Item Room#/Location Rug Size Quantity

1 1P07/HCOS 3'x10' 3

2 1P07/ HCOS 3'x5' 1

3 1PQ14/HCOS 4'x6' 1

4 1J10/HCOS 4'x6' 2

5 1TT8/HCOS 4'x6' 1

6 1T21/HCOS 3'x5' 3

7 1T25/HCOS 4'x6' 1

8 1M27/HCOS 4'x6' 1

9 1D35/HCOS 3'x10' 3

10 1D35/HCOS 4'x8' 1

11 1D35/HCOS 4'x6' 5

12 1P02/HCOS 4'x6' 1

13 Maintenance Exit/HCOS 4'x6' 1

Rug service for Healthcare Operations Squadron (HCOS)

Rugs to be exchanged once per week, replace dirty rugs with clean. All rugs shall be dark blue in color and in good condition with no noticeable defects (tears, bare spots, fading, snags, etc). All rugs will be of a design consistent with industry standards for a business entryway.

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APPENDIX D

28TH CIVIL ENGINEERING SQUADRON

Laundry and Dry Cleaning Method of Finish Symbol

W-wash D – tumble dry P - press OH – return finished work on hangers Wp-wrap finished work in plastic F - Fold Dc-dry clean T – tie items with twine or string B-return in plastic garment bag I-press on flat work ironing equipment Hd-hang dry

Gortex Jacket/Pants 50 WDOH 1

Sleeping Bags 250 WDT 1

Parka, Short 10 DcOHB 1

Parka, Long 80 DcOHB 1

Parka Pants 60 DcOHB 1

Artic Mittens 50 DcWp 1

LAUNDERED EST ANNUAL METHOD

ITEM QUANTITY OF FINISH PACKAGING SIZE

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APPENDIX E

28TH LOGISTICS READINESS SQUADRON

Laundry and Dry Cleaning Method of Finish Symbol

W-wash D – tumble dry P - press OH – return finished work on hangers Wp-wrap finished work in plastic F - Fold Dc-dry clean T – tie items with twine or string B-return in plastic garment bag I-press on flat work ironing equipment Hd-hang dry

PT60NV - Pants 350 WDOH 1

SP14NV - Long Sleeve 117 WDOH 1

SP24NV - Short Sleeve 233 WDOH 1

LAUNDERED EST ANNUAL METHOD

ITEM QUANTITY OF FINISH PACKAGING SIZE