Attch 1_Draft_PWS_Kennel Sanitation Services.pdf

502 CONS/JBKAE F2MTR14150AQ01

JBSA Lackland, Texas Kennel Sanitation Services

Performance Work Statement Kennel Sanitization Services

Joint Base San Antonio (JBSA) Lackland and Chapman Annex, TX.

13 November 2024

Section 1 - Mission.

1.1. Overview. The mission of Kennel Sanitization Services for the 341st Training Squadron (TRS), Joint Base San Antonio (JBSA) Lackland and Chapman Annex, TX is to ensure that the designated Military Working Dog (MWD) kennels are properly cleaned, sanitized and available to meet training and mission requirements in accordance with this Performance Work Statement (PWS).

1.2. Goals and Objectives. The goals and objectives are to provide safe, reliable, and timely sanitation services that ensure actions annotated in the PWS are properly and safely conducted to meet hygiene requirements to accomplish the training mission while meeting the unit’s technical specifications. The performance thresholds for the following goals and objectives can be found in Section 2 – Service Summary (SS).

1.2.1. Equipment Check and Safety Measures:

1.2.1.1. The Contractor shall connect the male end of the water hose to the female quick connector.

1.2.1.2. The Contractor shall confirm all fittings are securely fastened.

1.2.1.3. The Contractor shall turn on water at the source and check for any leaks.

1.2.1.4. The contractor shall squeeze the flow control handle’s trigger to check for leaks and ensure proper functionality.

1.2.1.5. The Contractor shall consider eye protection and the utilization of using protective clothing such as rubber aprons to safeguard clothing and skin.

1.2.2. Sanitization Protocol for Kennels:

1.2.2.1. The Contractor shall conduct 100% disinfection of all 26 kennel buildings and facilities located at JBSA Lackland and Chapman Annex kennels once a week, utilizing approved veterinary sanitation methods.

1.2.2.2. All water, soaps, bleach, disinfectants, cleaning equipment, etc. will be provided by the Government.

1.2.2.3. All cleaning solutions requiring soap and water solution will require the Contractor to mix two cups of detergent with five gallons of water, per building, to facilitate 100% building cleaning.

1.2.2.4. Utilizing a hose, the initial cleaning action shall consist of removing all urine, fecal matter, hair, algae, and foreign objects or materials from kennel runs, drains, chain link fencing, and dog houses and center aisles. The aforementioned shall be washed into the kennel drainage system.

1.2.2.5. Apply the soapy water mixture to kennel walls, floors, and houses using a scrub brush, ensuring thorough coverage.

1.2.2.6. Objects too large or unsuitable for washing down the drainage system (i.e., latex gloves, bandages, MWD collar fragments) must be removed from the doghouse and disposed of as trash.

1.2.2.7. Refuse, hair, leaves, feces, etc. that does not filter through the kennel drain baskets into the drain is to be emptied into plastic trash bags, tightly secured, and placed into the trash dumpster for disposal.

1.2.2.8. All cleaning solutions requiring a bleach and water solution will require the Contractor to mix solution of ½ cup (4 fl. oz) of germicidal bleach per gallon of water.

1.2.2.8.1 Anytime the bleach and water solution is utilized, the Contractor shall ensure a 10-minute contact time before rinsing thoroughly with water only.

1.2.2.9. Wash interior walls and floors of runs with bleach and water until sanitized. Use a scraper or to remove fecal matter from kennel walls and floors when normal spraying with water is ineffective.

1.2.2.10. Drain baskets shall be emptied, and visible debris removed by the Contractor. If a drain is clogged, the Contractor shall clear the debris. Basket contents shall not to be emptied in the grass or unapproved areas.

1.2.2.11. Remove all standing water from the center aisle, individual runs, and doghouses.

1.2.2.12. All enrichment objects shall be sprayed with water until clean. Bleach shall not be used on enrichment objects.

1.2.2.13. Scrub all water buckets with disinfectant at the time of disinfection to remove saliva and algae deposits. After completion empty the gallon buckets and rinse.

1.2.2.14. Empty and sanitize (with the water and bleach solution), removing any fecal matter or debris in and on all water buckets. Refill, rinse (with water only), and empty accordingly. All surfaces and cleaning utensils shall be thoroughly rinsed to remove bleach and detergent residue.

1.2.2.15. After sanitation of the building, empty runs shall be:

1.2.2.15.1. Completely rinsed and “set up,” meaning that the house lid should be secured in the open position to facilitate proper airing and ventilation.

1.2.2.15.2. The water bucket emptied and upturned on the fence to allow for drainage and drying.

1.2.2.15.3. The duck-board or sling bed propped up against the right side of the doghouse, prior to the reintroduction of MWDs.

1.2.2.15.4. The Contractor shall ensure the water spigot is turned off after cleaning tasks are finished.

1.2.3. Post-Cleaning Protocol:

1.2.3.1. Disconnect the foam sprayer from the hose, allowing any remaining sanitation solutions to drain into the drainage system.

1.2.3.2. Store all sanitation solutions and equipment in areas designated by the COR.

1.2.3.3. The COR will contact Civil Engineering Squadron (CES) and initiate work orders upon notification from the Contactor, when required.

1.2.3.4. The Contractor shall notify the COR with an issue regarding Government provided equipment.

1.3. Description of Services. The contractor shall provide all personnel, approved equipment, tools, materials, vehicles, supervision, transportation and other items and services necessary to perform recurring Kennel Sanitation Services within this PWS. The contractor shall, at a minimum, maintain a single point of contact for this effort.

1.3.1. The Contractor shall meet all requirements and responsibilities in support of JBSA Lackland and Chapman Training Annex, TX kennel locations.

1.3.2. The Contractor’s staff shall be fully trained, qualified and knowledgeable professionals who are customer service oriented and shall ensure quality work performance in accordance with (IAW) applicable performance objectives and performance thresholds.

1.4. Hours of Operations: Normal hours of operations are from 06:00 a.m. to 3:00 p.m., central daylight time (CDT), Monday through Friday. Performance of services is required during normal duty hours. Access to work sites will be restricted to the above stated hours and days, unless otherwise approved by the Contracting Officer Representative (COR) or Contracting Officer (CO), at no additional cost to the Government.

1.4.1. Federal Holidays: The Contractor is not required to provide service on the following Federal holidays or days designated as Federal holidays by the President, which are designated as non-duty days, unless the CO directs otherwise. The contractor should be aware that, if warranted, support over Federal holidays during times of national crisis, military contingency or other emergencies shall be required.

New Year's Day January 1st Martin Luther King Jr's Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans' Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.4.2. When a holiday falls on a Sunday, the following Monday will be observed as the holiday. When a holiday falls on a Saturday, the preceding Friday is observed as the holiday.

1.4.3. The Air Education and Training Command (AETC) Commander typically declares a day off for military personnel in conjunction with the federal holidays of July 4th, Thanksgiving, Christmas, and New Years. AETC Family Days are not paid federal holidays.

1.4.3.1. In the event that contractor personnel will work on an AETC Family Day, the contractor shall notify the COR within a week's notice, to ensure a military member is present, while the contractor personnel are working.

1.4.4. Unscheduled absences shall be reported to the on-site supervisor who in turn informs the COR, no later than two (2) hours after the beginning of the shift.

1.4.5. Duty hours can be adjusted to accommodate workload, and customer needs provided the hours do not exceed a 40-hour work week and does not include weekends. COR and/or CO approval is required prior to any adjustment or change is made to the work regular schedule.

1.4.6. Contractor shall provide an on-site supervisor that is physically present when the Contractor is performing services.

1.4.7. Contractor shall provide in writing, to the COR, the name of the on-site supervisor with the telephone numbers within five (5) working days after contract award.

1.4.8. Work scheduled but not accomplished because of installation closure due to inclement weather, exercises, and force protection conditions (FPCON), will be accomplished as soon as possible after installation(s) reopen.

1.5. Personnel. Contractor shall exercise management and operational control over and retain full responsibility for the performance requirements set forth in this PWS. The Government will not exercise any direct supervision over the Contractor’s employees performing services under this contract. All potential concerns and/or disputes regarding this matter shall be coordinated through the COR. In addition, to avoid any impropriety, the contractor and customer shall route potential issues through their respective leadership to communicate with the CO.

1.5.1. The Contractor shall not use the services of any person in the performance of this contract, whose presence or action endangers the health, life, safety, general well-being, or operational mission of the installation to include equipment and facilities and its population.

1.5.2. The Contractor shall not employ any person who is an employee of the Department of the Air Force (military or civilian alike), nor any person whose employment would be contrary to the policies contained in Air Force Instruction (AFI) 64- 106, Contractor Labor Relations Activities, and DoD 5500.07-R, Joint Ethics Regulation (JER) Chapter 5, unless such person has received waivers for any policies restricting employment and/or written approval of off-duty employment.

1.5.3. The Contractor shall not employ any person who is a spouse or dependent child of a Department of Air Force employee (military or civilian alike) when such employment would create a conflict of interest or appearance of a conflict of interest.

1.5.4. Off-duty employment of active military personnel shall not interfere with the Contractor’s ability to perform because such personnel are subject to changes in military duty hours, deployment, temporary duty travel and permanent change in duty station orders. The abrupt absence of these personnel shall not constitute an excuse for nonperformance under this contract.

1.5.5. The contractor shall appoint an on-site supervisor who shall be responsible for the overall management and coordination of this contract and shall act as the central point of contact with the Government.

1.5.5.1. Have full authority to act on behalf of the contractor on all contract matters relating to daily operation of this contract.

1.5.6. The contractor shall not use any illegal substances and shall comply with all installation regulations, rules, security policies, and guidelines at all times.

1.5.7. The Contractor’s employees shall possess a current and valid U.S. driver's license for the vehicles they operate in the execution of their duties for this contract. The contractor and its employees shall comply with base traffic regulations.

1.5.8. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned or privately owned vehicle while on JBSA Lackland and Chapman Annex.

1.5.9. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information.

1.5.10. The Government reserves the right to require immediate removal from contract performance on the installation or any Government facility. Any individual whose actions raise reasonable suspicion that services may be compromised in any way, or that pose a threat of harm to other contractor/ Government personnel or self. Removal under other circumstances will be subsequent to, and at the direction of the CO only.

1.5.11. If a situation meriting removal occurs as outlined in the previous paragraph, the COR will contact the CO and the contractor's representative within twenty-four (24) hours. A meeting may be required with the CO, COR and contractor representative to discuss further action.

1.5.11. The CO will notify the contractor if and when permanent removal is required. In the event of a disagreement between the Government and the contractor, the decision of the CO will be final. During the period of time between the removal and the final decision of the CO, the contractor agrees to provide backup/replacement contractor personnel in accordance with the terms of this contract.

1.6. Environment Protection. The contractor shall perform the requirements of this PWS and IAW all applicable OSHA, Federal, State and local environmental protection, health laws and regulations.

1.6.1. The contractor or any sub-contractors shall submit the following to the COR prior to working on JBSA Lackland and Chapman Annex.

1.6.2. The contractor shall ensure that none of the following materials are used or brought onto JBSA Lackland without the prior coordination and approval of the CO or designated representative with 502 Civil Engineering Squadron (CES).

1.6.2.1. Asbestos-containing materials.

1.6.2.2. Paint products with a date of manufacture prior to 30 September 1991.

1.6.2.3. Paints or coatings containing mercury in excess of 200 parts per million for interior applications or lead in excess of 0.06 percent lead by weight of the nonvolatile solids for interior or exterior applications.

1.6.3. If Lead Based Paint (LBP) is suspected on any training aid or equipment the contractor shall provide the COR or designated representative complete description of the testing used to determine the presence or absence of LBP. The contractor shall meet all federal, state, and local regulatory requirements regarding LBP removal, handling, storage, hauling, and disposal in coordination with the COR.

1.6.4. The contractor shall contact and coordinate disposal of all waste material with 502 CES/CEV and shall manage and dispose all hazardous, non-hazardous, and Universal wastes generated from their operations in accordance with regulatory requirements. The contractor shall appoint a point of contact (POC) for each satellite accumulation point (SAP) and ensure that each SAP POC has completed and documented all required local hazardous waste training by the way of JBSA Lackland Environmental Safety and Occupational Health Training Network (ESOHTN).

1.6.5. Contractor personnel working with ozone depleting substances (ODS) shall be certified in accordance with the applicable regulations. Any release of an ODS shall be immediately reported to 502

CES/CEV.

1.6.6. No hazardous materials or substances, petroleum products, or materials of environmental concern shall be intentionally discharged or spilled onto the ground, asphalt, or concrete-covered surfaces or improperly disposed at job sites by any contractor personnel.

1.6.7. Any spills by the contractor that cannot be contained or cleaned shall be reported immediately to the JBSA Lackland Fire Department at 210-671-0911. The contractor shall provide information on the type of spilled material, amount, and location. Spills of large quantities of any type of material shall be reported to the COR or designated representative, and 502 CES/CEV. The following information shall be reported:

1.6.7.1. Date and time of incident.

1.6.7.2. Date and time of Fire Department notification.

1.6.7.3. Material/waste spilled (include Material Safety Data Sheet (MSDS)).

1.6.7.4. Estimated quantity spilled.

1.6.7.5. Location (8" X 11" site map).

1.6.7.6. Probable cause of spill.

1.6.7.7. Any reported injuries.

1.6.7.8. Any contaminant procedures implemented.

1.6.7.9. Disposition of all materials/wastes spilled, for example, cleanup, absorbed, or discharged to sanitary sewer, etc.

1.6.8. During after-hours, weekends and holidays, the contractor shall notify the COR, Functional Service Manager (FSM) and CES/EMCS (Energy Management Control System).

1.6.9. The contractor shall reimburse the Government for any remediation undertaken to clean up releases by the contractor and for any civil or criminal fines or penalties for any environmental infraction caused by the contractor (or any sub-contractors). The contractor shall be responsible for paying any regulatory agency (OSHA, EPA, or NRC, etc.) fines that are a result of contract operations.

1.6.10. The contractor shall comply with Green Procurement/Pollution Prevention requirements. Recycled content materials shall be used unless one of the following exclusions is applicable.

1.6.11. The recycled-content materials do not meet or exceed the performance specification of the non-recycled-content materials being required by the contract.

1.6.12. The use of recycled-content materials would make the contract costs prohibitive.

1.6.13. Recycled-content materials are not readily available, and their required use could have an adverse impact on the contractor being able to comply with the completion of the contracted worked with in the time specified in the contract.

1.7. Quality Control Plan. The Contractor shall develop a written Quality Control Plan (QCP) that addresses how the Contractor will evaluate the quality of services and the compliance focus areas, programs and processes. The contractor shall submit the QCP electronically to the COR and CO within 30 days of contract award. The QCP is how the contractor accomplishes their duties. The QCP has been established as one of the deliverables described in section 2.2.

1.7.1. The QCP shall contain a "detection" element (number of inspections, types of inspections, frequency of inspections, AQLs) and an "identification" element containing detailed Root Cause Analysis (RCA) processes and its components to deal with Contractor Quality Control (QC) and Government identified discrepancies.

1.7.1.1. The QCP shall outline the Contractor's Trend Analysis process and describe its' methodologies.

1.7.1.2. The QCP shall integrate a data collection capability to provide an overall picture of quality, capability, program compliance and process effectiveness.

1.7.1.3. The Contractor shall use the data collected to proactively monitor and control the quality of maintenance and adherence to programs and processes.

1.7.1.4. By using collected data to identify problems, negative trends and correcting/preventing issues, the Contractor shall implement corrective actions to eliminate or minimize these problems, negative trends/issues.

1.7.2. To maintain program integrity, the QCP evaluator(s) shall be from different from personnel conducting performing the services.

1.7.3. The Quality Control Plan shall be updated periodically as necessary, and copies provided to the CO and COR.

1.8. Required Reports, Meetings and Collateral Duties.

1.8.1. Performance Meetings: The Contractor shall meet, as requested, with the FSM, CORs and CO to promote a “partnership relationship” in identifying and resolving performance issues or concerns. The contractor shall be required to meet during the first month of the contract and as often as necessary thereafter, as determined by the FSM, COR or CO. However, upon the Contractor’s request, a meeting may be held whenever a Contract Monitoring and Surveillance Report that identified a discrepancy or finding was issued.

1.8.2. Quality Assurance Report: The Contractor shall provide (as a minimum to the COR) a monthly summary per guidance in this PWS. The contractor shall submit the report within the first 10 days of the month for the previous month.

1.9. Occupational Safety and Health Administration. The Contractor shall establish a safety and occupational health program consistent with requirements of the Occupational Safety and Health Administration (OSHA), Title 29, Code of Federal Regulations (CFR). The Contractor shall also provide Personnel Protective Equipment (PPE) and training consistent with applicable standards. The Contractor shall comply with all national and local fire codes and policies as needed to protect USAF resources (facilities, equipment, and AF personnel).

1.9.1. The Contractor shall notify the COR of any malfunctioning Government Furnished Equipment (GFE) requiring evaluations other than the annual surveys.

1.9.2. The base Bioenvironmental and Safety office shall, for the sole purpose of protecting Government personnel and resources, perform assessments of Government furnished facilities (GFF) and GFE. The contractor shall make, equipment, and personnel records available for these assessments.

1.9.3. The contractor shall immediately report all mishaps involving serious personnel injuries, fatalities, and/or government property/equipment damage occurring on the job to the 37th Training Wing (TRW) safety office (37 TRW/SEG) and the COR office. Contractor personnel shall submit to toxicology testing consent by the Government when their actions or inaction in the commander's judgment shall have been a factor in the mishap sequence. The contractor shall fully cooperate with any Air Force led safety investigations and shall not disturb the mishap scene until proper officials authorize movement. The contractor shall put approved impoundment procedures in effect if required or directed.

1.9.4. The contractor shall coordinate any activity performed by the contractor that has the potential to expose the DoD or other personnel to chemical, biological and/or radiological hazards with the base Bioenvironmental Engineering Flight prior to performing the activity.

1.9.5. Contractor personnel must conform to Air Force Manual (AFMAN) 91-203, Air Force Occupational Safety, Fire, and Health Standards. In addition, the Contractor shall ensure clothing accessories, jewelry, hairpieces, wallets with chains, key chains, and accessories worn by Contractor personnel do not present potential hazards.

1.9.6. The Contractor shall identify and report safety hazards and mishaps IAW AFI 91-204, Safety Investigations and Reports. The Contractor shall implement a system that will immediately identify and report safety hazards, mishaps, and reportable incidents involving Air Force facilities or equipment IAW applicable directives. The Contractor shall promptly report pertinent facts regarding mishaps that occur IAW AFI 91-204 and cooperate in any Air Force safety investigation.

1.9.6.1. The contractor shall develop a safety plan that includes safety hazard and mishap reporting procedures. The safety plan shall also include a mishap prevention plan IAW Department of the Air Force Instruction (DAFI) 91-202, Department of the Air Force Mishap Prevention Program.

The plan shall be submitted electronically to the COR and CO for acceptance within 30 days of contract award. The COR and CO will determine if the plan is adequate to be implemented/approved.

Section 2 – Service Summary (SS).

2.1. Service Summary. The Government performance thresholds (standards) and calculation methods are listed in this section. A "discrepancy" is a service item that is NOT in accordance with the PWS. The contractor shall correct discrepancies in accordance with CO direction, but this action will NOT negate the discrepancy finding. The contractor shall meet, and complete performance thresholds as specified on all items listed in the following Service Summary table. The contractor shall meet the performance thresholds set forth in the below table, and the PWS paragraphs that are specified.

2.1.1 Major Discrepancy. A major discrepancy is defined as a condition that may endanger personnel, jeopardize equipment or system reliability, impact safety, course deviations or warrant discontinuing the process or equipment operation.

2.1.1.1 The COR will intercede and declare a major finding when one additional action will result in one of the following: endanger personnel, jeopardize equipment or system reliability, impact safety, course deviations or warrant discontinuing the process or equipment operation.

2.1.1.2 Any major discrepancy will result in an automatic inspection failure.

2.1.2 Minor Discrepancy. A minor discrepancy is defined as an unsatisfactory condition that requires repair or correction, but does not endanger personnel, impact safety, jeopardize equipment reliability or warrant discontinuing a process or equipment operation.

Performance Objective PWS Reference Performance Threshold

1.

Equipment Check and Safety Measures.

Paragraphs 1.2.1. to 1.2.1.5.

Contractor shall not have more than 1 (one) discrepancy per month.

2.

Sanitation Protocol for Kennels.

Paragraphs 1.2.2. to 1.2.2.15.4.

Contractor shall not have more than 1 (one) discrepancy per month.

3.

Post-Cleaning Protocols.

Paragraphs 1.2.3. to 1.2.3.4.

Contractor shall not have more than 1 (one) discrepancy per month.

2.1.3. Failure to Maintain Standards. For failure to maintain any PWS standards listed in the Service Summaries, the COR will issue a Kennel Sanitization Maintenance Services Performance Assessment Report Form that indicates the failure, and the CO will direct corrective action(s). Contractor shall provide a written explanation to the COR and CO within five (5) business days. Contractor response to the CO shall explain the specific reason(s) or root cause(s) for not attaining identified standards. Contractor shall also include actions taken to prevent recurrence. Corrective actions shall not task the Government in any way, and shall not be used as a basis to justify future non-compliance with the standards/requirement, without written approval from the CO.

2.2. Deliverables. The deliverables associated with this contract are specified below. All deliverables shall be submitted in a draft format mutually agreed upon by the contractor and the Government.

Description of Deliverable PWS Reference Delivery Date

Quality Control Plan (QPC)

Paragraph 1.8.

The contractor shall submit the QCP electronically to the COR and CO within 30 days of contract award.

Quality Assurance Report

Paragraph 1.9.2.

The contractor shall submit the report within the first 10 days of the month for the previous month.

Obtaining and Retrieving Identification Media

Paragraph 3.3.1. 30 days before performance of services.

Section 3 – General Information.

3.1. Professional Appearance. The contractor personnel shall show clear, continuous evidence of a professional workforce. The contractor's personnel shall present a neat and well-groomed appearance.

3.1.1. The Contractor personnel shall present a professional appearance and wear shirts with company insignia and employee name.

3.1.2. The Contractor personnel shall not wear ragged or frayed apparel, tank tops, halter tops, crop tops, sleeveless shirts, mesh and see through garments, exposed clothing with obscene or advertising logos or undergarment type shirts worn as exterior clothing, gym or sweat suit apparel, or any clothing that in the judgment of the Government could present an unfavorable image or cast discredit upon the installation, its personnel or the United States Air Force (USAF).

3.1.3. The Contractor personnel shall be in uniform no later than 30 calendar days following contract award start date and no later than 30 days for newly hired employees subsequent to performance start.

3.2. Security. The contractor shall notify the Information Security Project Manager (ISPM) 30 days before on-base performance of the service(s). The notification shall include.

a. Name, address, and telephone number of SL and Alternate(s) SL.

b. The contract number and contracting agency.

c. The reason for the service ( i.e., work to be performed).

d. The location(s) of service performance and future performance, if known.

e. The date service performance begins.

f. Any change to information previously provided under this paragraph.

3.2.1. Personnel Security: Contractor personnel requiring unescorted entry to controlled or restricted areas designated by the installation commander shall comply with base access requirements. These requirements are contained in DAFI 31-101, Weapons Registration and Access Prevention Program, for installation access and Department of Defense Manual (DoDMAN) 5200.02, and DAFMAN 16-1405, Information Security Program: Protection of Classified Information, for suitability determinations.

3.2.2. Physical Security: The Contractor personnel shall comply with base operations plans/instructions for Force Protection Conditions (FPCON) procedures, Random Antiterrorism Measures (RAM) and local search and identification requirements. The contractor personnel shall safeguard all Government property, including equipment, facilities, and other valuable materials.

3.3. Obtaining and Retrieving Identification Media. As prescribed by the Department of the Air Force Federal Acquisition Regulation (DAFFARs) 5352.242-9000, Contractor’s access to Air Force Installations, the Contractor shall comply with the following requirements:

3.3.1. The Contractor shall obtain installation access (via the COR) for all the contractor personnel who perform services on the installation(s) 30 days before performance of services. The passes will be valid for one year.

3.3.2. During performance of the service, the Contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site in accordance with local guidance.

3.3.3. Immediately upon completion or termination of the contract or expiration of the identification passes, the Contractor shall ensure that all base identification passes issued to contractor personnel are returned to the issuing office.

3.3.4. If a Contractor employee has been terminated, the pass will need to be retrieved and returned to 802nd Security Forces Squadron (SFS) so that employee does not have access to the installation(s). If the pass is not retrieved, SFS will be notified so base access is not allowed.

3.3.5. Upon completion of the contract return all issued installation access passes to the issuing authority.

3.4. Listing of Employees. The contractor shall maintain a current listing of employees IAW DAFMAN 36-3026, Mission Partner Identity, Credentialing, and Access Management. The list shall include employee's name, social security number, and date of investigation if service work involves unescorted entry to Air Force restricted or other sensitive areas designated by the installation commander. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the COR, CO, and ISPM prior to the service start date. Updated listings shall be provided when an employee's status or information changes.

3.5. Freedom of Information Act Program (FOIA). The Contractor shall comply with DoD Directive 5400.7-R, DoD FOIA Program. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding Controlled Unclassified Information (CUI) material. The contractor shall comply with AFI 33-332, Records Management and Information Governance Program when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, Section 8013. The contractor shall remove or destroy official records only in accordance with AFI 33-332 or other authorized directives.

3.6. Reporting Requirements. The contractor shall comply with AFI 71-101, Criminal Investigations - Volume 1, and Protective Service Matters - Volume 2, requirements. Contractor personnel shall report to an appropriate authority, any information, or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

3.7. Materials. The Government shall provide all supplies and equipment as required for performance under this contract unless otherwise stated as contractor furnished. The Government shall furnish all Department of the Air Force, DoD, local forms, operating memoranda, regulations, and any required technical orders. All publications in use shall be provided to the contractor at contract start. The contractor shall establish requirements through local Government/base electronic distribution center Air Force E-Pubs, or the COR. The contractor shall appoint a Customer Account Representative (CAR) and alternate, no later than 30 days after contract award, who shall perform duties IAW this PWS.

3.8. Administrative/Office Supplies. The contractor shall supply all administrative supplies necessary to accomplish day-to-day operations. The Government will furnish the following:

a. Water

b. Soap/detergent/sanitation solutions

c. Bleach

d. Buckets

e. Water Nozzles

f. Foam Sprayer

3.9. Repair of Government Property Damaged by the Contractor. Liability for repair of damaged Government property will be governed by terms of the Government Property clause of this contract. In those instances where the CO determines that an equitable adjustment in the contract price is appropriate for the repair or restoration of damaged Government property, an equitable adjustment will be negotiated between the Government and the Contractor. However, where the Contractor causes the damage, the ultimate remuneration negotiated will be limited to actual costs incurred, excluding profit.

3.10. Government Provided Services. The Government will provide the services as listed in the following sub-paragraphs:

3.10.1. Utilities: Government shall furnish utilities required for the operation of facilities provided. These utilities include heating, electricity, water and sewage. The Contractor shall participate in the Government energy conservation efforts to include turning off lights and equipment not required or in use.

3.10.2. Postal/Installation Distribution: Official Government/Contractor mail that is addressed to or from a government agency and generated as a result of performance under this PWS will be handled via Postal Service Center at Government expense. Number and place of pickup/delivery points will be determined per organizational structure. Non-Government mail to or from the Contractor must be handled through non- DOD post office.

3.10.3. Telephone: The Government will furnish on base and local area off base telephone service, including Defense Switching Network (DSN) capability to make necessary Government official telephone calls to perform the contract services. DSN capability will be provided for command and control purposes.

Government furnished telephones and services will not be used for personal business.

3.10.4. Publications and Forms: The Government will provide technical orders and other detailed directives used in performance of the contract to the Contractor at start of contract. Government furnished forms will be used when applicable, unless otherwise authorized by the CO in writing.

3.10.5. Refuse Collection: The Contractor shall take refuse to the nearest refuse dumpster adjacent to Government furnished buildings.

3.10.6. Real Property Maintenance. The Government will provide maintenance and repair to real property facilities.

3.10.7. Fire Safety: The Government will provide maintenance and repair of Government furnished fire extinguishers and systems, pest control and grounds maintenance.

3.11. Smoking Policy. The Contractor personnel shall comply with the Air Force smoking policy as described in AFI 40-102, “Tobacco Free Living” and local policies.

3.12. Contractor Full-Time Equivalent Reporting. Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields at https://www.sam.gov. DoD uses the Federal Procurement Data System (FPDS) to collect service contract data. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October of each calendar year. Contractors may direct questions to the Federal Service Desk (FSD), https://www.fsd.gov.

3.13. Government Observations/Surveillance. The COR is responsible for continuous surveillance of the contractor's performance under this contract. The Government observations/ surveillances will be conducted by designated CORs, USAF/ AETC Inspector General, USAF/ AETC staff agencies, and other authorized Government personnel who shall be permitted to observe contractor operations as necessary to ensure that the contract standards and performance thresholds are met. COR shall document all observations, and all efforts shall be made to notify the on-duty supervisor at the time of observance. The site lead shall be provided a copy of all observances for review by the COR or representative.

3.13.1. Performance Evaluation: The Government shall evaluate the contractor’s performance under this contract using the contractor’s QCP; this PWS; contractor’s instructions, regulations, Government instructions, regulations, and manuals (or portions thereof), surveillance techniques, and performance objectives/thresholds listed in the Service Summary (SS) and Quality Assurance Surveillance Plan (QASP).

The Government shall evaluate the contractor's adherence to the requirements of this contract utilizing periodic inspection methods, customer complaints, and surveillance utilizing a Quality Assurance Surveillance Plan (QASP) consisting of inspection guides and procedures. All areas of the contract are subject to Government surveillance.

3.13.2. Technical Inspections: The Government shall conduct surveillance and rate the contractor's performance based on provisions of this contract and the technical inspection and observation area requirements. Increased inspection frequencies shall be implemented at the discretion of the FSM or the COR. The Government shall use provisions and performance thresholds of this PWS, and the inspection criteria and discrepancy baselines listed when determining evaluation ratings. Technical Inspections and Program Management Evaluations shall be rated inspections while "as observed" inspections are considered "non-rated". The contractor shall fix "as observed" inspections in the same process as a failed rated inspection. The contractor shall not charge the Government for "as observed" inspection corrections.

3.13.3. Corrective Action Request (CAR) (AETC Form 448): The COR shall initiate a CAR and forward through the FSM to the Contract Specialist (CS/CO) for action any time during a surveillance period that the results of Government surveillance show that the contractor has not met a performance threshold, specific requirement, or standard identified in this PWS. Prior to initiating a CAR, COR shall investigate to ensure that failure to meet a threshold or standard is not Government caused. At the discretion of the CS/CO, the CAR shall be forwarded to the contract site lead or corporate headquarters. The contractor response to the CS/CO shall explain the specific reason for not attaining identified standard(s) and shall include actions taken to prevent recurrence. The contractor corrective actions shall not task the Government in any way and shall not be used as a basis to justify future noncompliance with the standards/requirements without written approval from the CS/CO.

3.14. FAR 52.228-5. The following information pertains to FAR 52.228-5 as included in this contract.

3.14.1. Workers’ compensation and employer’s liability. Contractors are required to comply with applicable Federal and State workers’ compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer’s liability section of the insurance policy, except when contract operations are so commingled with a contractor’s commercial operations that it would not be practical to require this coverage. Employer’s liability coverage of at least $100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers’ compensation to be written by private carriers. (See FAR 28.305(c) for treatment of contracts subject to the Defense Base Act.).

3.14.2. General Liability.

3.14.2.1. Bodily injury liability insurance coverage shall be written on the comprehensive form of policy in the amount of at least $500,000 per occurrence.

3.14.2.2. Property damage liability insurance shall be required only in special circumstances as determined by the agency.

3.14.3. Automotive liability insurance shall be written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the United States shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

3.15. Asset Non-Availability. If the Government actions significantly impair the Contractor’s ability to meet established standards, the Contractor may request a waiver by submitting a written justification for non-compliance through the COR to the CO. The Government may disapprove requests.

3.16. Equipment Leased by the Government. The Government will not provide leased equipment for this requirement or contract.

3.17. Uses and Safeguarding of Information. Information from a secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor’s name and contract number associated with the data.

3.18. Records Management: The Contractor shall manage all data created for Government use or legally controlled by the Government, in support of the functional activity or required by AF publication, IAW with the AF Records Management procedures in AFI 33-322 (or their subsequent replacements).

3.19 List of Appendices.

3.19.1. Appendix A, Kennel Facility Numbers and square footage.

3.19.2. Appendix B, Applicable Publications

Appendix A

The Kennel facilities, building numbers and square footage is as follows:

JBSA Lackland Kennels

JBSA Chapman Annex Kennels

Bldg. 7603/5250 square feet (sq ft).

Bldg. 462/ 3359 sq ft.

Bldg. 7605/5250 sq ft.

Bldg. 464/3358 sq ft.

Bldg. 7639/5250 sq ft.

Bldg. 460/3886 sq ft.

Bldg. 7592/5585 sq ft.

Bldg. 458/3886 sq ft.

Bldg. 7593/5585 sq ft.

Bldg. 456/3570 sq ft.

Bldg. 7599/5175 sq ft.

Bldg. 454/3568 sq ft.

Bldg. 7600/5175 sq ft.

Bldg. 452/3568 sq ft.

Bldg. 7636/6334 sq ft.

Bldg. 450/3868 sq ft.

Bldg. 7596 /5585 sq ft.

Bldg. 7597 /5585 sq ft.

Bldg. 7598/5585 sq ft.

Bldg. 7634 /5250 sq ft.

Bldg. 7638 /5250 sq ft.

Bldg. 7640 /5250 sq ft.

Bldg. 7642 /5250 sq ft.

Bldg. 7643 /5285 sq ft.

Bldg. 7647 /5285 sq ft.

Bldg. 7492 /5250 sq ft.

Appendix B Applicable Publications

B.1. Publications and other directives applicable to this PWS are listed below. The Contractor shall access the following Air Force publications on the approved military website, https://www.e-publishing.af.mil, to keep abreast of changes. Supplements or amendments to listed publications from any organizational level shall be issued and implemented during the life of the contract. It is the contractor’s responsibility to ensure that all publications are maintained.

B.2. It is not possible to provide a complete listing of federal, state, local, DoD, Air Force, AETC publications that shall require contractor adherence in the performance of the requirements outlined in this PWS. The listing below includes only those key directives most directly associated with the scope of work for the requirements outlined in this PWS. The contractor is responsible for complying with federal, state, and local laws and directives as well as DoD, Air Force, AETC and JBSA Lackland directives referenced directly or associated with the work, administrative, security, safety, and environmental requirements necessary to perform the work described in this

PWS.

Applicable Publications to This PWS

Publication Number

Date Title Mandatory Applicable Paragraphs/Chapters

AFI 64- 106 17-Apr-24 Contractor Labor Relations Activities All

AFMAN 91-203 25-Mar-22 Air Force Occupational Safety, Fire, and Health Standards

All

AFI 91-204 10-Mar-21 Safety Investigations and Reports All

DAFI 91-202 10-Apr-24 Department of the Air Force Mishap Prevention Program

All

DAFI 31-101 9-Feb-24 Weapons Registration and Access Prevention All

DoDMAN 5200.02 24-Sep-20 DoD Personnel Security Program All

DAFMAN 16-1405 12-Apr-22 Information Security Program: Protection of Classified Information

All

DAFMAN 36-3026 15-Aug-24 Mission Partner Identity, Credentialing, and Access Management

All

DoD Directive 5400.7-R

5-Apr-19 DoD FOIA Program All

AFI 33-332 28-Jul-21 Records Management and Information Governance Program

All

AFI 71-101 1-Jul-19 Criminal Investigations – Volume 1 All

AFI 71-101 18-Nov-02 Protective Service Matters – Volume 2 All

DoD 5500.07-R 15-May-24 Joint Ethics Regulation (JER) Chapter 5