Attch 1-DRAFT PWS FOL-BOS Curacao.pdf

12 AF (AFSOUTH) – FORWARDING OPERATING LOCATION / BASE OPERATING

SUPPORT (FOL/BOS)

PERFORMANCE WORK STATEMENT (PWS)

XX XXX 2021

FOL/BOS

TABLE OF CONTENTS

SECTION A DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK

1.1 Mission

1.2 Scope

1.3 Locations

2.0 PROGRAM MANAGEMENT

2.1 Government

2.2 Contractor Program Management

2.3 Problem Management

2.4 Requests

2.5 Meetings

2.6 Operation Tempo

2.7 Compliance Requests

2.8 DoD/USAF Systems

2.9 Plans Support

2.10 Data Management System

2.11 Maintenance Control Plan

2.12 Financial Management

2.13 Information Management

2.14 Operation Security

2.15 Safeguarding Classified Information

2.16 Freedom of Information Act

2.17 Library

2.18 TODO

2.19 (Reserved)

2.20 Physical Security

2.21 Vulnerability Assessment

2.22 Key Control

2.23 Contractor Security

2.24 Computer Security

2.25 Environmental, Safety, and Health Program

3.0 OPERATIONS SUPPORT

3.1 Airfield Support

3.2 Joint Operations Center

4.0 MISSION SUPPORT

4.1 Logistics

4.2 Civil Engineer

4.3 Services

4.4 Communication, Command and Control, Computers, and Intelligence (C4I)

SECTION B SERVICES SUMMARY

1.0 SERVICES SUMMARY

1.1 Services Summary Narrative

1.2 Components

1.3 Right to Survey

1.4 Services Summary Table

SECTION C GOVERNMENT-FURNISHED PROPERTY AND SERVICES

1.0 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

1.1 General Information

1.2 Government-Furnished Property

1.3 Government-Furnished Facilities

1.4 Government-Furnished Equipment

1.5 Government Furnished Vehicles

1.6 Government Furnished Services

2.0 MEASUREMENT, ANALYSIS, AND IMPROVEMENT

2.1 Quality Assurance

2.2 Risk Assessment

SECTION D GENERAL INFORMATION

1.0 TRANSITION

1.1 Assuming Functional Responsibility

1.2 Access to Facilities

1.3 Phase-In Plan

1.4 Backorder Parts

1.5 Joint Inventories

1.6 Existing Conditions

1.7 Phase-Out Plan

1.8 Documentation of Pesticide and Herbicide Use

2.0 CONTRACTOR PERSONNEL

2.1 Contractor Management Positions

2.2 Contractor Employees

2.3 Employee Training

2.4 Enterprise Contractor Manpower Reporting Application

3.0 HOURS OF OPERATION

3.1 Duty Hours

3.2 Holiday

SECTION E APPENDICES

Appendix A Definitions, Abbreviations, and Acronyms Appendix B Contract Data Requirement List (CDRL) Appendix C Publications and Forms Appendix D Quality Management System --- Requirements Appendix E Support Agreement Index Appendix F Incentive Fee Plan Appendix G Estimated Workload Appendix H Reserved Appendix I C4I Performance Indicators Appendix J Government-Furnished Facilities Appendix K Government-Furnished Property (removed and managed by contractor upon award) Appendix L Contractor Provided Vehicles Appendix M Key Personnel and Qualifications Appendix N Reserved Appendix O Included Proposal Provisions Appendix P Reserved Appendix Q POV Shipments

SECTION A DESCRIPTION OF SERVICES

1.0 SCOPE OF WORK

1.1. Mission

United States Air Forces Southern (AFSOUTH), the designated air component of US Southern Command (USSOUTHCOM), provides base operations support (BOS) at forward operating location (FOL) Curacao in support of USSOUTHCOM, Department of Defense (DoD), U.S. State Department, and inter-agency counterdrug surveillance missions in the USSOUTHCOM area of operations. The Contractor is to provide BOS at this FOL in support of aerial counterdrug surveillance operations, mission planning, and execution. Support is provided to permanently assigned personnel, equipment, and facilities as well as to deployed aircraft, personnel and equipment.

1.2. Scope

The Contractor shall comply with the responsibilities, policies and directives outlined in this PWS.

1.3. Locations

BOS location is at Hato International Airport (IAP), Curacao.

1.3.1. At the FOL in Curacao

The Contractor shall be capable of supporting up to 3 aircraft at all times in any combination of United States Air Force (USAF) E-3, KC-135, DHC-8, C-5 and C-17, CBP P-3, C-12, US Navy C-40, P/EP- 3, P-8, and United States Coast Guard (USCG) HC-130 or equivalent aircraft type/size. This may also include Unmanned Aerial Systems (UAS). In addition, the Contractor shall be capable of supporting an aircraft surge when directed for a limited period. Surge is considered as 4-6 aircraft for up to 90 consecutive days in a fiscal year, and 7-8 aircraft for up to 45 consecutive days in a fiscal year. The Contractor shall be capable of supporting up to 100 personnel at all times. The Contractor shall be capable of supporting between 101-200 personnel for up to 90 consecutive days in a fiscal year. In addition, the Contractor shall be capable of supporting between 201-300 personnel for up to 45 consecutive days in a fiscal year. Support will be defined within this PWS.

The Contractor shall also be responsible for program management and mission support. Support functions include: aircraft support equipment/servicing; maintenance and repair (M&R) of all Government furnished property and facilities (GFP/F) while meeting environmental compliance requirements; civil engineering support for facility sustainment, restoration, and maintenance, fire protection, utilities, environmental, and operations; communications support of network infrastructure, wireless systems, transmissions, information, and planning; logistics support of vehicle operations, vehicle maintenance, ground fuel, supply chain and traffic management; services support of lodging and custodial; and operations support, including airfield operations and management. The Contractor is encouraged to use the latest technology, innovations, and commercial practices to keep Government assets in serviceable condition as determined by the Government. Any new process innovations during contract performance shall be submitted to the HQ Air Combat Command (ACC) Acquisition Management and Integration Center (AMIC) Contracting Officer (CO) while meeting the minimum requirements of the PWS.

2.0. PROGRAM MANAGEMENT

2.1. U.S. Government Functions

2.1.1. AMIC

Located at Langley AFB, VA., HQ ACC AMIC/PKD is the Contracting Officer (CO) for this contract, and HQ ACC AMIC/PMTB is the Program Manager (PM) for this contract.

2.1.2. 612 Theater Operations Group (TOG)

Located at Davis-Monthan AFB, AZ is the customer and requirement owner of this contract. 612 TOG coordinates all requirements and actions required at 12 AF AFSOUTH.

2.1.3. 612 TOG, PC 9500 Program Manager

Responsible for establishing and consolidating AFSOUTH FOL-BOS requirements and funding.

Oversees execution of contract requirements through ACC AMIC.

2.1.4. 612 TOG, Det. 2 Commander (Dual-hatted as Commander, 429 Expeditionary Operations Squadron (EOS))

Will be referred to as FOL/CC throughout this PWS. Located at Hato IAP, Curacao and serves as the site’s single point of contact (POC) for all contractor support activities and coordination with the host nation.

2.2. Contractor Functions

2.2.1. Program Management

Provide support to accomplish the FOL-BOS support requirements during peacetime, exercise and contingency events as identified in this PWS. Provide effective program management and leadership for contractor personnel. Respond to AMIC personnel within 24 hours of request.

2.2.2. Site Management

Provide effective site management services, leadership for contractor personnel, and be responsible for the execution of all contracted FOL BOS site activities as defined in this PWS. Serve as the single point of contact for all contractor support activities on a daily basis. Attend recurring staff meetings and brief FOL/CC on support operations status.

2.2.3. Human Resources

Provide overall management, supervision, personnel, and services necessary to execute requirements at the FOL sites.

2.2.4. Key Personnel

Provide qualified key personnel to fill designated key positions in accordance with (IAW) Appendix M.

2.3. Problem Management

Identify, document, and notify the government of actual or potential contractor program management problems and deficiencies, and report unresolved problems to the CO and contract PM. Report site-specific problems affecting mission accomplishment or contractor performance to FOL/CC and contract PM within 12 hours; resolve at local level whenever possible.

2.3.1. Corrective Actions

Perform corrective actions for all identified contractor program management problems and deficiencies IAW timeframes specified by CO.

2.4. Requests

Routinely provide information and/or recommendations on support and related functions to various agencies or higher headquarters as requested by the CO. The Contractor can expect 10 Requests for Information (RFI) per year; an RFI may consist of a PowerPoint presentation (4-15 slides), word document (2-5 pages), and/or response to an e-mail. The RFI may require site opening/closing evaluations, surge support estimates, repair of an asset, add/change to preventive maintenance inspection (PMI) requirements, basic management and program status, measurement and analysis (particularly in areas like work breakdown structure), cost reductions, and/or manpower shifts.

2.5. Meetings

Attend and support meetings and conferences at the direction of the CO. The Government will reimburse the Contractor for any Government directed travel to support conferences, meetings, and reviews.

2.5.1. Recurring Meetings

Attend and support Program Management Reviews (PMR) hosted by 612 TOG, and management meetings with the contract PM and CO. Submit agenda items to the contract PM when requested.

2.6. Operations Tempo Increases

The Contractor may be directed by the CO to support operations tempo increases caused by surges exceeding requirements in paragraph 1.3, disasters or special events as requested by the FOL/CC. These increases will be negotiated on an as-needed basis.

2.7. Compliance Requirements

Comply with applicable U.S. and Host Nation (HN) laws, business practices, and restrictions as they pertain to management and execution of this contract.

2.7.1. HN Hiring

Support HN hiring laws, preferences, and training requirements.

2.8. USAF/DoD Systems

Use the following USAF-specific applications and systems to manage AF resources: Standard Base

Supply System (SBSS)/Enterprise Solution-Supply (ES-S), Approved Property Systems of Record (APSR), Master Item Identification Control System (D043), DLA Electronic Turn In Document (ETID), Cargo Movement Operations System (CMOS), and Trusted Associate Sponsorship System (TASS), Synchronized Pre-deployment and Operational Tracker (SPOT), Joint Knowledge Online (JKO), Air Force myLearning, Work Order Management System (WOMS), Remedy Services Management Suite, Integrated Maintenance Data System (IMDS), CE Fire and Emergency Services Information Management System (FES-IMS), Real-Time Automated Personnel Identification System (RAPIDS), Air Force Test and Analysis Tool (AFTAT), and AF Equipment Management System-Asset Inventory Management (AFEMS-AIM).

2.8.1. Remedy Services Management Suite

REMEDY is used to input all maintenance tickets done by the contractor for C4I issues. If an outside agency has an open REMEDY ticket the contractor will open a REMEDY ticket to track their troubleshooting actions, provide history and data on the issues. Contractor will do one REMEDY ticket per trouble issue. REMEDY tickets must be open in the day the issue was found unless on weekend or holiday and the ticket is not a Red ticket the ticket can be open the next business day. REMEDY training is required to receive an account in the system. Contractor must fill out as many of the blocks for each issue with guidance from the training. All open REMEDY tickets shall be updated within 30 days. Each REMEDY will have at a least the following to start with and updated as information as available before closing the ticket.

a. Description of issue

b. Priority

c. Any updates with times and dates on maintenance actions

d. Higher level REMEDY tickets listed with dates and times. If parts should be ordered and ticket goes awaiting parts the PO and any other information should be in the ticket like when is the part expect to arrive etc.

e. When ticket is closed the fix action must be in detail with the fix action to correct the issue

2.9. Plan Updates

Participate in annual updates to site-level plans with technical assistance as necessary. This includes:

a. Emergency Action Plan

b. Integrated Defense/Antiterrorism Plan (IDATP)

c. Antiterrorism Plan (ATP)

d. Vulnerability Assessments (VA)

e. 429 Security Forces Operating Instruction SFOI 31-1

f. Bird/Wildlife Aircraft Strike Hazard (BASH)

g. Expeditionary Site Plan (ESP)

2.9.1. ESP

An ESP identifies resources and capabilities of a location by functional area. Assist in the development and annual updating of site-specific ESP information to AFSOUTH/A4R when there has been a change to resources and capabilities at the location or upon request. When requested, provide information on equipment serviceability and availability, terrain, AF and HN resources, and infrastructure at a specific location.

2.10. Data Management System (DMS)

2.10.1 Management Information System (MIS) Task Order Management Information System (MIS) The Contractor shall maintain a secure web-based system for accessing program management information, management reports, maintenance tracking, program data and document repository. The Contractor shall maintain the repository, uploading corrected/updated configuration data, and supporting users of the repository and the data and documents contain therein. The Contractor shall provide remote system access to Government-authorized users and provide training, as requested by the Government, on how to access and retrieve data. The Contractor shall coordinate approval of all content and format data with the Government. All data shall be maintained for the life of the contract. The Government will retain ownership of all records generated in the performance of this contract, and the Contractor shall provide the data to the Government at the end of the contract. Backup or mirror copies shall be maintained within the CONUS, SCO locations, or locations under direct control of the SCO Contractor. Data repository information shall be centrally managed. The Government Contracting Officer Representative (COR) shall have full access to the MIS with no seat limitation. System shall be DoD accessible across US DoD C4I Networks.

2.10.2 Computerized Maintenance Management Systems (CMMS) Provide access to the maintenance management (work order status and tracking, maintenance history, and preventive maintenance), supply management, asset management, inventory control, and purchase orders), and metrics/Key Performance Indicators (KPI). The system shall support ad-hoc queries executed by the Government, providing details or summaries of maintenance and logistics activities. The Government shall have a minimum of four concurrent seats read access to the CMMS system. System shall be DoD accessible across US DoD C4I Networks.

2.10.3 CDRLs

Make all current and archived/historical CDRLs available in the MIS and also provide via other means if directed to do so in the Block 16 of each CDRL. The Contractor shall notify those on the distribution list in Block 14 of each CDRL via e-mail when a new CDRL is posted to the MIS.

2.10.4 Metrics

Develop, maintain, and analyze achievable metrics for assigned FOL requirements IAW Appendix D, and continually explore opportunities for process improvements. Provide the Government access to the metrics via DMS.

2.10.5 System Population

Populate the system with Government provided data within 30 days of contract start. The Government will provide the data in Microsoft format.

2.10.6 Compatibility

For general correspondence use software compatible with Microsoft Office and for documentation of systems use Adobe Portable Document Format (PDF). Ensure all contractor data exchange is via electronic means, unless prior CO approval is received for hard copy transmission.

2.11. Maintenance Management

2.11.1. Maintenance Control Plan (MCP)

Develop, implement, and maintain a MCP IAW CDRL A001.

2.11.1.1. Documentation

The MCP shall document all scheduled and unscheduled C4I, Civil Engineering (CE), Real Property (RP), Real Property Installed Equipment (RPIE), Equipment Authorization Inventory Data (EAID), Real Property Similar Equipment (RPSE), Aerospace Ground Equipment (AGE), and vehicle maintenance activities required to support mission requirements. Maintain required maintenance records and forms.

2.11.1.2. Preventive Maintenance Program

Provide a comprehensive, site-specific, preventive maintenance program to identify all preventive maintenance required to safeguard and extend the efficient and effective lifespan of US-owned GFP/F.

Derive and cite guidance for applied preventive maintenance tasks, inspections, frequencies, standard hours, and material requirements from Technical Order(s) (TO), Government regulation(s), directive(s), Unified Facilities Criteria (UFC) or Industry Standards, manufacturers’ recommended maintenance procedure(s), or commercial manual(s) or as local conditions dictate for each item. Revise the Preventive Maintenance Inspection (PMI) program when changes occur to GFP/F. Maintain completion dates IAW submitted schedules. Unless the manufacturer or other governing regulation specifies a more stringent standard, a ten percent (10%) deviation will be allowed from each scheduled PMI date. The number of days will be rounded up so that, for example, a weekly PMI will have a one-day variance or a monthly would have three days. The Contractor shall adhere to the PMI schedule and base the next PMI due date on the scheduled due date and not the date accomplished so long as it was accomplished within the allowed variance (i.e. A 7-day PMI is due on 1 May; it is due again on 8 May regardless of actual completion date). Based on requirements the Contractor could complete the PMI on 30 Apr, 1 May, or 2 May [10% deviation]; however, the next PMI is still due on 8 May.) Advise the Government of conflicts/ambiguities in the documents. For TO corrections, submit AFTO Form 22, Technical Manual Change Recommendation and Reply, IAW TO 00-5-1.

2.11.1.2.1. Contractor owned General Purpose Vehicle (GPV) and Special Purpose Vehicle (SPV)

Incorporate contractor owned GPVs and SPVs (reference Appendix L) into the Maintenance Management work order process. Ensure all vehicles are maintained in mission-ready condition and are included in the maintenance data base system, and that all vehicles are in safe operating condition.

2.11.1.3. Corrosion Control

FOL locations are in a severe marine environment. Implement and maintain an aggressive corrosion control program for all Government Furnished Equipment and Facilities to prevent corrosion and its resulting damage. Equipment should not require replacement prior to scheduled life cycle date due to corrosion. Procedures shall be IAW industry standards for this environment such as from the Society for Protective Coatings (SSPC) and manufacturer guidelines, whichever is more stringent. All Preventative Maintenance and Corrective Maintenance (CM) shall be performed and documented IAW the contractor’s MCP.

2.11.1.4. Deviations

Propose deviations to maintenance procedures within the MCP as cost saving initiatives or enhancements to mission accomplishment. These procedures include deviations from preventive maintenance requirements when supported by technical analysis, test results, and documented conclusions. Obtain approval from the PM and CO for proposed deviations from preventative maintenance requirements prior to implementation.

2.11.2. Testing

Service and functionally test all equipment after completion of repairs, and prior to releasing for use or returning to storage.

2.11.3. Equipment and Component Warranty Management

Manage active warranties and provide a current list of active warranties to the Government upon request.

Assume the burden of fees or charges incurred due to mismanagement. Incorporate warranty of equipment into the preventive maintenance program and ensure it is incorporated in the maintenance management information system.

2.11.4. Test Measurement and Diagnostic Equipment (TMDE)

Calibrate and maintain all TMDE IAW TO 00-20-14, and adhere to the calibration intervals published in TO 33K-1-100-1 and TO 33K-1-100-2. Except for equipment needing in-place calibration, ship all TMDE to Davis-Monthan AFB, AZ for calibration. If calibration services are required from sources other than AF PMELs or the AF Primary Standards Laboratory, obtain approval through HQ ACC

AMIC/PMTB.

2.11.5. Time Compliance Technical Orders (TCTO), Service Bulletins (SB), and One-time Inspections

Accomplish TCTO IAW TO 00-20-1 and as required from Original Equipment Manufacturer (OEM).

2.11.6. Customer Service

Provide single-point customer service for all functions.

2.11.6.1. Service Call

Provide site operations and service call functions during normal duty hours. During normal duty hours, a telephone line shall be manned and dedicated to receive customer service call requests. Provide emergency response service capability after normal duty hours to support mission requirements.

2.11.7. Scheduling

Schedule work to minimize disruption to mission requirements.

2.11.8. Education

Educate customers on the BOS contractor’s in-house job order and work request process.

2.11.9. Customer Notification

Notify effected personnel when any activities affect facility, equipment, and/or utility operations. Provide job order, and work request status and estimated completion date to customers.

2.11.10. Disruption of Services

Coordinate scheduled service disruptions with FOL/CC and mission-critical customers prior to site-wide notification. Provide notification to FOL/CC at least five working days prior to disruption. Follow-up with Security Forces, Fire Protection, Communications, Airfield Operations, and Flight Surgeon two working days prior to service disruptions (i.e., site power outages, blocked access, and pest or herbicide spraying). Scheduled disruptions shall provide the least amount of customer inconvenience. Notify FOL/CC and affected customers of expected downtime due to emergency disruptions.

2.11.10.1. Customer Coordination

Coordinate routine work and facility inspections with facility manager No Later Than (NLT) 2 working days before work is scheduled.

2.11.11. Work Priorities

The MCP shall include procedures for scheduling and performing emergency, urgent, and routine Corrective Maintenance (CM) as follows:

2.11.11.1. Emergency CM

Execute corrective actions and repairs to preserve mission capability and to protect and preserve equipment, C4I, CE, RP, RPIE, RPSE, AGE, vehicles or to correct life threatening conditions.

Emergency maintenance examples include, but are not limited to: providing security to areas subject to compromise, protecting high-value property and equipment, utility failure, fire hazards, environmental hazards, security alarm system failure, broken locks, broken windows, pavement obstructions, broken water lines, or sewer backups. Scope shall be limited to work necessary to eliminate the emergency condition (i.e., investigation and temporary repair, except where permanent repair is more practical).

Initiate emergency actions within 30 minutes of notification during duty hours and within one hour during non-duty hours. Alleviate emergency conditions within 24 hours of notification of incident unless a waiver has been obtained from the FOL/CC. Once the emergency condition has been alleviated, the condition shall be re- categorized as urgent or routine (if applicable).

2.11.11.2. Urgent CM

Execute corrective actions for scheduled and unscheduled maintenance/repair actions. Urgent maintenance is classified as maintenance actions performed to correct or prevent a condition that threatens personal safety, equipment or facilities, or mission requirements. For purposes of response time, any CM work orders for the correction of the professional appearance of the ECP Area will be considered urgent work. Initiate urgent actions within 30 minutes of notification during duty hours and within two hours during non- duty hours. Complete urgent work within five days of notification of incident or receipt of materials unless a waiver has been obtained from the FOL/CC.

2.11.11.3. Routine CM

Routine CM. Execute corrective actions for all other conditions. Routine maintenance is classified as scheduled and unscheduled maintenance actions performed to restore normal operating conditions.

Initiate routine actions within five days of notification and alleviate condition within 45 calendar days.

This 45-day period includes time for researching and establishing the vendor for parts/materials and coordinating the procurement until the purchase order is established, but does not include the period when parts/materials are actually on backorder. The 45-day clock resumes when the parts/materials have been received by the site. The actions of ordering the parts/materials as well as the processing of the delivered items to the functional team responsible for repair shall be managed by the Contractor so that the overall 45-day standard will be met. The government recognizes that factors outside the Contractor’s control impact the process of vender procurement and delivery so that time period does not count toward the 45-day suspense. A waiver request can be requested through the AMIC COR team and approved by FOL/CC. This waiver process is intended to account for commander-directed reprioritization for mission related taskings or circumstances that effective planning and scheduling could have avoided. Any approved waiver provides and additional 30-day extension unless separately discussed and agreed upon with the FOL/CC.

2.12. Financial Management

2.12.1. Firm Fixed Price/Cost Schedule Status

Provide the Government all invoices monthly, and a Cost/Schedule Status Report that identifies cost data by category for: cumulative expenses, total budget, budget remaining, percent used, and remaining fiscal year (FY) cost projections. Address funds status for each Contract Line Item Number (CLIN) and relate status to public vouchers. Include cost data relating to the following categories: purchased materials and supplies, purchased services, general and administrative expenses including any sponsor fee as applicable and management reserves. Include an annual report of all host country customs duties, taxes, excise, bonds, licenses and other restrictions or charges paid on property and services, see CDRL A028.

2.12.2. Ancillary Report

Submit Ancillary Report identifying expenses incurred by deployed aviation units IAW CDRL A002.

2.13. Information Management

2.13.1. Administrative Services

Provide administrative support and work group center duties for FOL/CC and staff. Examples include, but are not limited to: typing, filing, suspense’s. Provide administrative support for all contracted activities.

2.12. Operations Security (OPSEC) Program

IAW AFI 10-701 or superseding guidance, establish and maintain an OPSEC training program to mitigate risk to FOL operations. Report to the Government any information or circumstances that may pose a threat to the security of Department of Defense (DoD) personnel, contractor personnel, resources, and classified or unclassified defense information. Ensure immediate supervisor briefs OPSEC reporting procedures to new contractor employees during initial training and orientation.

2.13. Safeguarding Classified Information

IAW AFI 16-1404 and DoDM 5200.01, Vol. 3 or superseding guidance, establish a daily classified information receipt and transmittal process for secure communications with the Government.

2.14. Freedom of Information Act (FOIA)

Establish and maintain a FOIA program IAW DoD 5400.7-R, Chapter 4.

2.15. Library

Establish, control, and maintain a library containing copies of, or electronic access to, all contractor prepared or acquired TOs, publications, manuals, Operating Instructions (OI), special publications, agreements, leases, commercial publications, technical drawings, as-built drawings, computer programs, computer program documentation, forms, safety and environmental publications, and training materials and other contractor developed products. AF publications available electronically are located at (http://www.e-publishing.af.mil). AF TOs available electronically are located at (https://www.my.af.mil/etims/ETIMS/index.jsp).

2.16. Technical Order Distribution Office (TODO)

Establish, control, and maintain business practices and responsibilities for operation and management of the TO system IAW AFTO 00-5-1. The TODO office must have a computer with a .mil (military) domain to access applicable TO(s).

2.20. Physical Security

Safeguard all U.S. government-owned facilities, infrastructure, government-furnished property, and equipment provided for contractor use. Comply with all applicable government property security requirements IAW FAR 45.5 and 429 SFOI 31-1.

2.21. Vulnerability Assessments (VA)

Provide functional area assistance to Air Force Security Forces to support annual installation Vulnerability Assessment requirements. Functional area Chiefs will provide information for the VA report compiled by the Air Force Security Forces Anti-Terrorism Officer (ATO).

2.22. Key Control

Establish and implement control procedures to account for government-issued keys. Include key control procedures in the Quality Management System (QMS). Report any lost, stolen or duplicated keys to FOL/CC. In addition, report any loss of master keys to the CO. FOL/CC approves all replacement keys.

2.22.1. Key Replacement

In the event keys, other than master keys, are lost, stolen, or duplicated, the Contractor may be required, when directed by the CO, to re-key or replace the affected lock or locks without labor cost to the government. In the event a master key is lost or duplicated due to contractor neglect, replace all locks and keys for that system at the contractor’s expense.

2.22.2. Lock Combinations

Control access to all government-provided lock combinations to preclude unauthorized entry. The Contractor is not authorized to record lock combinations without approval from the CO. Records with written combinations for authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the secure storage containers. Change combinations to locks and safes whenever an individual knowing the combination no longer requires access. Containers used for Communication Security (COMSEC) shall adhere to 12 AF (AFSOUTH) COMSEC policy.

2.23. Contractor Security

2.23.1. Identification

Ensure on-site contractor employees wear clothing appropriate for the tasks assigned and display the name of the company. Employees shall wear photo identification badges to include any badging required to operate on the commercial airfield.

2.23.2. Escorting

Contractor personnel without approved background checks shall be escorted within controlled and restricted areas IAW FOL Curacao Consolidated IDAT Plan. Contractor shall provide local national escorts with a supervisor between 0730 and 1630 hours, Monday-Friday to support PWS requirements to include 332 projects. The Government will provide training and communications necessary to support escort requirements.

2.23.3. Credentials and Permits

Ensure contractor employees obtain work credentials or work permits and site-specific identification badges, as required by HN and local authorities.

2.23.4. Personnel Security

Ensure personnel have passed local background checks or are escorted prior to starting work IAW Appendix M.

2.23.5. Site Security Manager

Appoint a site security manager to administer the FOL Visitors Group Security Agreement (VGSA) IAW Section I of the contract. The security manager shall provide employees with training required by DoD 5200.1-R, Chapter 9, AFPD 31-4, and AFI 31-401. Provide initial and follow-on training to all contractor personnel.

2.23.6. Common Access Card (CAC)

A CAC is required to access any USAF .mil network. Ensure all employees that require access to this secure network complete and possess necessary Government documents prior to obtaining a CAC. Once a CAC is issued, ensure employees maintain current and valid CACs. The Contractor shall issue all cards.

Establish and maintain SPOT System, Trusted Associate Sponsorship System (TASS) and background security checks on personnel.

2.23.7. Retrieving Identification Media

Retrieve all identification media, including vehicle passes, from employees upon termination of employment; provide security termination briefings IAW DoD 5200.1-R. Section C9.5, and AF Form 2587 IAW AFI 31-401, Section 8E.

2.23.8. Weapons, Firearms, and Ammunition

Contractor employees shall not possess weapons, firearms, or ammunition on themselves, or within any vehicle, while within U.S.-controlled areas.

2.24. Computer Security

Ensure all contractor-hired personnel obtain a favorable Tier 1 investigation and complete the Cyber Awareness Challenge training Computer-Based Training (CBT) prior to gaining access to “.mil” or “.smil” (Secure .mil) domains IAW AFMAN 17-1301, AFMAN 17- 1201and AFI 17-100, The CBT is located within the AF Portal (https://www.my.af.mil/faf/FAF/fafHome.jsp). Additional user training may be developed locally to reflect local needs and concerns. Ensure all employees with .mil or .smil system access complete all annual training requirements.

2.25. Environmental, Safety & Health (ES&H) Program

Develop and implement an ES&H Program.

2.25.1. Environmental Protection Program (EPP)

Develop, implement, and maintain FOL site-specific EPP IAW CDRL A003. Provide an annual report IAW CDRL A004 which contains an overall status of the environmental program at the Curacao FOL to include events and actions from the current fiscal year. The intent is to provide USSOUTHCOM the situation awareness of program's compliance with directives and also areas of potential concern.

2.25.1.1. Spill Response and Notification

Contractor will respond to all hazardous materials’ spills IAW their approved Spill Prevention, Control and Countermeasures (SPCC) Plan which is part of the A003 EPP. This includes expeditiously placing spill containment covers over any effected drainage grates on the aircraft parking ramp. Notify the FOL/CC and CO of all pollution incidents IAW CDRL A005.

2.25.1.2. Pesticide and Herbicide Reporting and Use

Chemical use will be reported to the Contracting Officer at the end of each month on DD Form 1532 or computer generated equivalent. This reporting will be included in the monthly work status report IAW CDRL A019. This usage is IAW the Overseas Environmental Baseline Guidance Document (OEBGD) and the Contractor's approved Environmental Protection Plan and Vegetation Control Plan on a Cost Reimbursable basis.

2.25.1.3. Contractor Liability

The Contractor shall be liable and responsible for non-compliance of ES&H provisions in this PWS, and pay all fines and fees resulting from improper contractor actions or procedures.

2.25.2. Safety and Health (S&H) Program

Establish responsibilities and procedures required to effectively administer the Occupational, Aviation, and Weapons Safety programs. Attain program objectives through conformance with Air Force Occupational Safety and Health (AFOSH), Occupational Safety and Health Administration (OSHA), all host nation ES&H requirements and applicable Air Force safety standards as outlined in Appendix C— Publication Forms. Inform all personnel assigned or attached to FOL sites on all safety mandates.

2.25.2.1. Safety & Health Plan (S&HP)

Develop, implement, and maintain an S&HP for all FOL safety and health procedures IAW CDRL A006.

2.25.2.2. Safety Library

Establish and maintain a safety library containing all applicable AF S&H standards, instructions, directives, TOs, and applicable OSHA directives listed in Appendix C. This library can be part of the overall library requirements for the contract.

2.25.2.3. Mishap Prevention Program

The Contractor shall establish a written mishap prevention program for aviation, weapons, and occupational operations IAW AFI 91-202 and CDRL A006.

2.25.2.4. Notification

Notify the FOL/CC of all reportable mishaps and events (as defined in AFI 91-204, Chapter 1) involving Government or Contractor personnel, AF assets, or AF operations, which result in injury, illness or damage. Notify the Government of all reportable mishaps and events IAW CDRL A007. Establish internal mishap/event notification procedures and brief all personnel. Document the mishap/event notification briefing as part of the initial collection of information.

2.25.2.5. Reporting

Document and report all reportable mishaps/events on AF Form 978. The completed form will be signed by the FOL/CC. Provide a copy of all reportable mishap/event reports IAW CDRLs A007. Report injuries to Contractor personnel IAW OSHA standards. Maintain copies of all reportable mishap/event reports for one year. Provide mishap/event metrics and/or trend analysis to the Government when directed by the

CO.

2.25.2.6. Investigation

The Contractor is responsible for reporting contractor injuries and illnesses to OSHA. Contract employees are subject to drug testing following a Class A, B, or C mishaps. Additionally, the Contractor shall cooperate fully and assist government personnel in any government mishap investigation until released by the mishap investigation authority. The Contractor is responsible for collecting, compiling and forwarding all information required to complete an AF Form 978 to the Unit Safety Representative within 5 business days.

2.26. Progress, Status, and Management Report

Submit Progress, Status, and Management Report IAW CDRL A008.

3.0. OPERATIONS SUPPORT

3.1. Airfield Support

3.1.1. Airfield Liaison

Provide sufficient manpower to perform oversight and coordination of airfield operations and services with minimum qualifications as depicted in Appendix M and training IAW AFMAN 13-204. Administer services to ensure a safe, efficient and effective airfield environment for FOL operations IAW AFI 11- 201, AFI 11-208, AFMAN 11-218, AFMAN 13-204 Vol 2, AFI 13-213, and AFI 91-202. Ensure minimum daily inspections and checks of the airfield IAW AFMAN 13-204, Vol 2. Coordinate with airfield support entities, such as civil engineer, safety, maintenance, transportation, command and control, air traffic control, and emergency response agencies, in order to support aircraft operations and correct deficiencies on the airfield. Liaise between FOL site and host nation airport, serve on boards and airfield related forums and brief airfield management services, as required. Provide input, guidance and solutions at meetings concerning U.S. owned facilities and areas, air operations and airfield construction projects.

Other airfield management requirements include, but are not limited to, Foreign Object Damage (FOD) management, BASH coordination with HATO airfield authorities, Airfield Driving program management, Airfield and Airspace Waiver coordination, Mission Planning Support, disseminating and tracking Notices to Airmen (NOTAMs). For duty position specific responsibilities, refer to AFMAN 13- 204, Vol 2, Chapter 2.

3.1.1.1. Airfield Management Plan

Develop and implement an Airfield Management Plan IAW CDRL A009. Monitor and verify the state of the airfield environment using applicable policies in the Unified Facilities Criteria (UFC) 3-260-01 and AFMAN 13-204, Vols. 1 and 2, other applicable UFCs and Advisory Circulars, and host nation requirements. Advise FOL/CC of discrepancies and impacts to the safe operation and maintenance of the airfield as well as airfield related facilities. Advise FOL/CC of any operations or contingencies that affect/impact FOL operations and mission.

3.1.1.2. Airfield Inspections and Checks

Conduct required daily airfield inspections to keep the airfield environment safe and operable IAW AFMAN 13-204, Vol 2 Chapter 5 and Attachment 2. Routine daily airfield checks include, but are not limited to, Airfield Lighting Systems checks, FOD checks, runway surface condition checks, and BASH checks. Ensure personnel are fully trained and task certified IAW Contractor’s training plan prior to performing airfield inspections and checks. Document and maintain all inspection results in the Contractor DMS for the life of the contract. Ensure discrepancies identified during inspections are tracked and monitored until corrected. Immediately report unsafe conditions to FOL/CC and host nation/Curacao Airport Partners (CAP). At a minimum, brief FOL/CC weekly on results of airfield inspections.

3.1.1.2.1. Airfield Lighting Systems Checks

Develop and maintain reliability inspection and lighting outage reporting procedures for airfield lighting systems. Reporting procedures shall ensure outages are reported to the host nation airfield manager.

Include a chart depicting the number of lights associated with each lighting system. Conduct airfield lighting system inspections daily IAW AFMAN 13-204, Vol 2 Chapter 5. Use criteria in International Civil Aviation Organization (ICAO) Annex 14, Vol I, Doc 9157, Part 4 to determine if any identified outages render the system unusable. Report all RAMP lighting outages and any airfield system outages to FOL/CC and advise U.S. aircrews. If required, coordinate with FOL/CC for outside assistance to correct deficiencies. Publish NOTAMs and notify Air Mobility Command (AMC) AOS/OL-J TERPS (Terminal Instrument Procedures) when number of lighting outages renders a specific lighting system unusable.

3.1.1.2.2. FOD Control

The program must focus on eliminating hazards to aerospace equipment and aircraft to include the maintenance requirements found in PWS paragraphs 3.1.3.5 and 4.2.1.4.2. Ensure FOD checks are performed daily, and all FOD is removed. Provide easily accessible FOD containers at strategic locations in U.S. owned areas and track contents for trend analysis. Investigate each case of FOD to determine cause. Provide this data with the weekly airfield update to FOL/CC. Establish vehicle FOD check points at entrances to the flight line under U.S. control. Place frangible “STOP/CHECK FOR FOD” signs at check points as required. Coordinate with FOL/CC to schedule and accomfleet splish routine FOD sweeps/walks.

3.1.1.3. Airfield Construction, Maintenance and Repair

Coordinate on airfield construction plans and monitor all airfield construction, maintenance and repair activities IAW AFMAN 13-204, Vol 2, paragraph 2.2.2.29. Attend pre-construction meetings and participate in construction projects from planning phase through completion. Review all proposed construction projects. Projects shall not permanently violate any (ICAO & UFC) airfield criteria. Advise FOL/CC on impacts to airfield operations. Monitor and inspect on-going airfield construction, repair, and maintenance activities for safety and compliance. Advise FOL/CC on any safety or operational issues with these activities. Ensure construction areas are marked for day and night operations and place barricades IAW Engineering Technical Letter (ETL) 04-2 and UFC 3-260-01.

3.1.1.4. Airfield Waivers

Coordinate on waiver requests that affect airfield and airspace criteria IAW AFMAN 13-204, Vol 2 paragraph 2.2.2.28 and UFC 3-260-1, Appendix B, section 1 and 14. Review, validate and sign all temporary construction waivers. Ensure HN/CAP is aware of any violations (temporary or permanent) to HN airspace (imaginary surfaces) and/or airfield requirements. The approval authority for all temporary pre-construction waivers that solely affects the FOL Ramp is the FOL/CC. Do not authorize an airfield construction project to start unless a temporary waiver has been approved by FOL/CC. Maintain a current copy of all approved airfield/airspace waivers (e.g., temporary construction, signs, markings, lighting, weight bearing capacity, imaginary surfaces, etc.) on file and ensure the FOL leadership/staff/COR and anyone that conduct airfield inspection/checks have access to all airfield waivers.

3.1.1.5. Airfield Driving Program

Develop, revise, maintain, manage and enforce an airfield driving program for all FOL assigned or responsible personnel IAW Host Nation requirements and AFI 13-213 paragraph 2.8 and Chapter 3 to permit personnel to drive on the airfield and/or ramp only. This program is critical to the safe operations of vehicle, aircraft and pedestrian movement on and around the airfield environment. Report airfield driving violations and any known or suspected violations within the controlled movement area to

FOL/CC.

3.1.1.6. Mission Planning Support, NOTAM

Establish and maintain a mission planning area at the FOL for use by deployed operators. Provide at least one telephone with DSN. Provide at least one personal computer and printer with internet access to the DoD NOTAM System, AMC Airfield Suitability and Restrictions Report (ASRR), and Departmental

Publishing Electronic Products. Provide and display appropriate mission planning forms prominently, at the discretion of FOL/CC.

3.1.1.6.1. NOTAM

Establish procedures to process NOTAMs for the FOL IAW AFI 11-208. Initiate NOTAM action for non-procedural FLIP changes, as necessary, and monitor and review all HATO IAP NOTAMs daily.

Advise FOL/CC and DO of any new local NOTAMs. Coordinate/verify all procedural NOTAMS with

TERPS.

3.1.1.6.2. Reserved

3.1.1.6.3. Runway Data

Provide accurate runway and FOL ramp weight bearing restrictions and publish these restrictions in FLIP documents based on current pavement evaluation reports. Advise FOL/CC of any changes to the airfield pavement structural condition, friction characteristics, of overall condition. Coordinate waivers with FOL/CC, 612 TOG, and 12 AF (AFSOUTH)/A4. Coordinate weight bearing capacity waivers (50% rule) via 612 TOG, 12 AF (AFSOUTH)/A4, CO and PM and ensure all approved waivers are tracked. Ensure the currency of airfield restriction data when published in the AMC Airfield Suitability Restrictions Report (ASRR) and coordinate changes when required with the FOL/CC or designated representative.

FOL/CC or designated representative will review airfield restrictions that will be placed in the ASRR prior to submitting to HQ AMC/A3AS.

3.1.1.7. Flight Tracking

Track the number of FOL aircraft missions vs. all other flights (transient, etc.).

3.1.2. BASH Coordination

Provide input to 429 EOS BASH Plan 91-212; coordinate on and provide updates to this plan on an annual basis.

3.1.3. Airfield Services

3.1.3.1. Aircraft Safety

Perform fireguard duties and assist during aircraft engine start procedures. Remove static grounding wire, wheel chocks, and other support equipment.

3.1.3.2. Parking and Marshalling

Provide arrival, processing, and departure services to aircraft as required. Provide aircraft marshalling and parking services. Coordinate aircraft parking locations with base operations and airport authorities.

Provide aircraft towing vehicles and provide the necessary equipment i.e. towbars to the deployed units aircraft support personnel when requested. Marshal aircraft into parking locations using International Aircraft Marshalling Signals IAW AFI 11-218. Static ground all aircraft IAW TO 00-25-172. Position aircraft boarding stairs/stands as required.

3.1.3.3. Fleet Services

Provide “fleet services” to include, but not limited to: chemical toilet, potable water, ice, removal and disposal of trash. Provide fuel, water, nitrogen, engine oil, and hydraulic servicing “to plane” only. Assist "into plane" servicing under flight crew supervision. Perform fireguard duties during all aircraft servicing operations IAW TO 00-25-172. Provide aircraft clear-rinse washing services.

3.1.3.4. Customs Support

Assist aircrew and passengers with immigration and similar administrative requirements.

3.1.3.5. AGE Services.

Provide FOL-applicable powered and non-powered AGE maintenance, management, and support functions for aircraft and non-aircraft operations IAW AFI 21-101 and AFI 21-101 ACC SUP, with an exception to the requirement for an AGE Mission Essential Listing (MEL). Submit AGE semiannual equipment management records review reports, IAW CDRL A030.

3.2. Joint Operations Center (JOC)

Operate and maintain a JOC at Curacao on a 16 hour, 7 day basis, with duty schedule, to include “surge operations”, as required, at the discretion of FOL/CC and/or DO. Develop and implement a JOC plan IAW CDRL A011 which is also in the Curacao FOL IDAT 10-2. Maintain qualifications necessary to operate all Land Mobile Radio (LMR), Very High Frequency (VHF), Ultra High Frequency (UHF) radios, and information systems used in the JOC. Coordinate aircraft mission requirements with units at the direction of the FOL/CC and/or Director of Operations (DO). The JOC shall serve as the focal point for, but not limited to the following:

a. Operational issues

b. Air Tasking Orders (ATO)

c. Daily Intention Messages (DIM)

d. Force Protection Conditions (FPCON)

e. In/Out processing badge/cell phones

f. In/Out checking of site vehicles

g. Country Clearance processing

h. Status/information on critical facilities and infrastructure

4.0. MISSION SUPPORT

4.1. Logistics

Provide and manage an efficient and cost effective logistics system that includes fuels management, AGE flight line services and maintenance, vehicle operations and maintenance, supply chain management, government and contractor furnished equipment management, and traffic management functions. Provide a current logistics operating manual containing the Contractor’s logistical procedures IAW CDRL A012.

4.1.1. Fuels Management

Manage the aviation fuels account IAW DoD 4140.25 M, Defense Logistics Agency-Energy (DLA- Energy) Policy/Procedures.

4.1.1.1. Aircraft Refueling/Defueling Services

Provide aircraft refueling/defueling services supporting operations 24/7 IAW AFI 23-201 and TO 00-25-

172. Provide a timely response that ensures aircraft sorties are not delayed. Operate and maintain government provided and contractor furnished refueling vehicles. Obtain Jet A-1 fuel from DLA-Energy contracted source. When required provide aviation fuel additive injection capability to convert Jet A-1 fuel to Jet A-1 with FSII.