Attachment1_Hanel_Lean_VLMs_PWS_03032026_Draft.pdf

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Hanel Lean Vertical Lift Module (VLM) Maintenance - FT BRAGG
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PANMCC-26-P-0000-033907
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Performance Work Statement Summary: 2025 Joint Armament Facility Hanel Lean Vertical Lift Module Renewal

This is a Performance Work Statement for a firm fixed price non-personal services contract to provide repairs and maintenance on Hanel Lean Vertical Lift Modules (VLMs) at the Joint Armament Facility (JAF), Fort Bragg, North Carolina. The contractor shall service 12 VLMs in the base year, increasing to 18 units in subsequent option years. Services include preventive maintenance per manufacturer specifications, quarterly inspections, repairs, replacement parts, and documentation including photographs and written notes on structural deficiencies. The contractor must provide registered service technicians qualified by Hanel Lean, with 24 to 48 business hour response times for service calls. Contractor-furnished items include replacement components, service kits, individual parts, and a scissor lift vehicle for VLM repairs and inspections. The government furnishes facilities, utilities, training (AT Level I, TARP, Privacy, Cyber Awareness, OPSEC, iWatch, ATCTS), and JAF access badges.

The contractor may order up to $45,000 in parts per period of performance and must submit quarterly inspection results within 30 calendar days. Deficiencies must be reported within 48 hours, with repair processes initiated within 96 hours. Performance is measured through compliance with response times, quality of inspections and repairs per OEM standards, and semi-annual preventive maintenance service. Work hours are 9:00 a.m. to 4:30 p.m., Monday through Friday, excluding federal holidays, with no overtime authorized. Contractor personnel must comply with security requirements including personal identity verification, installation access control, E-Verify employment eligibility confirmation, AT Level I training, iWatch briefing, background checks, non-disclosure agreements, and key control procedures. The contract requires compliance with numerous Army regulations, DoD directives, and federal security protocols relating to information security, physical security, and personnel security.

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PERFORMANCE WORK STATEMENT

2025 Joint Armament Facility Hanel Lean Vertical Lift Module Renewal Part I

General Information

1. GENERAL: This is a non-personal services contract to provide Joint Armament Facility Hanel Lean Vertical Lift Module Repairs and Maintenance contract The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Government will not assign tasks to, or prepare work schedules for, individual Contractor personnel. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Joint Armament Facility Hanel Lean Vertical Lift Module Repairs and Maintenance contract, as defined in this Performance Work Statement (PWS), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this PWS and contract.

1.1.1. This contract shall provide repairs and maintenance on 12 Hanel Lean VLMs, and will increase to 18 in subsequent option years for the Joint Armament Facility, Fort Bragg, North Carolina. The contract shall support mission accomplishment by servicing in accordance with manufacturer specifications, and repairing 12 VLMs, which will increase in option years, to include photographs and written notes on any observed structural deficiencies to be completed by a registered service technician under this contract. To meet this goal close coordination is required to efficiently provide inspection services while minimizing disruptions to operations within the facilities and meeting security requirements.

1.2. Background: All work performed by the Contractor shall be in accordance with all applicable laws, regulations, and commercial practices. In 2023 the JAF had 12 Stanley Vidmar VLMs replaced with 12 produced by Hanel Lean and installed by Patterson Pope. This brought the total number of Hanel Lean VLMs inside of the JAF to 18. Previously until 2024 there were two separate contracts for Stanley Vidmar and Hanel Lean maintenance.

1.3. Scope: Services include repairs, parts, comments, photographs, and written notes on any observed structural deficiencies to be completed by the service technician: The repairs will include a service call, trip charge, CPU2-MP12N with TFT Display, M-12N CPU Lean Lift Program, CPU1-MP12D, 50-Pin between CPU I and keyboard, and shipping. Serial numbers for the individual VLMs are listed below.

SA 5145 (1st set of 6) SA 10357 (2nd set of 6) SA 11784 (3rd set of 6) 423.933/1-2*1 522.752/1-6 533.896/10-0 423.933/1-2*2 522.752/2-6 533.896/20-0*1 423.933/1-2*3 522.752/3-6 533.896/20-0*2 423.933/1-2*4 522.752/4-6 533.896/30-0*1 423.933/2-2*1 522.752/5-6 533.896/30-0*3 423.933/2-2*2 522.752/6-6 533.896/40-0*1

1.3.1. The Contractor shall provide registered service technician(s) to visit the JAF to repair and maintain Hanel Lean VLMs. Documentation will include photographs and written notes.

1.4. Type of Contract Contemplated: Firm Fixed price.

1.5. Objectives: The objectives of this contract are to maintain the use and full functionality of the Hanel Lean VLM inside of the JAF. The basic objective ensures the safety, functionality, calibration, and reliability of the Hanel Lean VLMs.

1.6. General Information:

1.6.1. Quality Assurance. The Contracting Officer’s Representative (COR) will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP).

This plan is primarily focused on what the COR must do to ensure that the Contractor has performed IAW the performance standards and contract quality requirements are being met. Contract quality requirements means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the Contractor, to ensure they are providing products or services that conform to the contractual requirements. It defines how the performance standards will be enforced, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions applied, if applicable. When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor acknowledges that they have been made aware of the defective performance.

1.6.1.1. Quality Control Plan (QCP). Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services and supplies to the Government. The Contractor shall develop, implement, and maintain a QCP to provide delivery of high-quality service and products IAW the requirements of the contract, applicable laws, and regulations, and at or above the standards defined in the Performance Requirements Summary (PRS).

1.6.1.1.1. The Contractor shall submit their QCP to the Contracting Officer (KO) and COR for review within 30 days of award. The KO and COR will review the Contractor’s QCP and either notify the Contractor in writing of acceptance of the plan or return, with their comments, to the Contractor within 10 workdays. If the Government has provided comments, the Contractor shall then have 10 workdays to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the KOs acceptance in writing. Any proposed changes to the initially accepted QCP are required to be resubmitted for acceptance by the KO no later than (NLT) 10 workdays prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. The basic intent of this plan is that the Contractor is responsible for quality. At a minimum, the QCP shall include and answer all the following to be acceptable:

1.6.1.1.2. The Contractor shall use the Original Equipment Manufacturing maintenance schedules and techniques to ensure compliance to this contract. OEM is Hanel Lean manufacturers suggested process for both standard maintenance and repairs.

1.6.1.1.3. The Contractor shall visit and inspect all Hanel Lean VLMs quarterly. During this quarterly visit a qualified technician shall inspect and document any deficiencies. In the event of a failure or deficiency during use, the KO/COR shall contact the Contractor within 48 hours to schedule the inspection and repair of the failure or deficiency. The Contractor shall respond within 48 hours and begin the repair process (i.e ordering parts, sending an inspector).

1.6.1.1.3.1. As stated previously, the Contractor shall conduct quarterly inspections of the Hanel Lean VLMs. During these inspections, the qualified inspector must document any deficiencies, failures, or unsafe conditions that are out of tolerance with the OEM specifications. The Contractor shall provide a detailed report, by serial number, of each machines condition and deficiencies to the KO/COR within 30 working days of completion.

1.6.1.1.4. The Contractor shall ensure that any personnel performing repairs, inspections, or work on Hanel Lean VLMs are qualified by Hanel Lean or a representative to service and repair their equipment.

1.6.1.1.5. The Contractor shall provide any documentation in regard to their work on the JAF Hanel Lean VLMs to the KO/COR to ensure continuity of mechanical care of the machines.

1.6.2. Inspection Files. The Contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. Upon request from the KO or COR, the Contractor shall provide, all reports generated as a result of the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.3. COR/Alternate COR (ACOR): The COR and ACOR monitor all technical aspects of the contract and assists in contract administration. As determined by the KO, a COR and ACOR will be identified and appointed by letter of designation, a copy of which will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR and ACOR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The ACOR’s authority shall only be in effect during the absence of the COR.

1.6.3.1. In no event will the COR or ACOR, by virtue of their designation as such, be empowered to execute or agree to any contract changes thereof or authorized to obligate the Government. If the work is not written in the contract, neither the COR nor ACOR are authorized to request new work. The KO retains the ultimate responsibility for the administration of the contract. Any discrepancy resulting from coordination with or advisement from the COR or ACOR shall be addressed, in writing, to the KO.

1.6.3.2. The COR and ACOR are authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; and maintain written and oral communications with the Contractor concerning technical aspects of the contract. The COR and ACOR can also issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor Contractor's performance; notify both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel.

1.6.3.3. Performance Issues. The Contractor shall inform the COR of issues or potential issues that might affect the performance within 48 hours of identifying those issues. Verbal reports shall be followed up by written reports within 48 hours of initial discovery.

1.6.4. Contract Action Report (CAR). Nonconformance occurs when a Contractor fails to meet Contract or Task Order terms, conditions and/or specifications; the Contractor’s quality control system is found to be inadequate; or the Contractor’s noncompliance has led to substandard performance requiring corrective action. All instances of nonconformance will be documented via a Nonconformance Report. The Contractor shall reply to the KO and COR in writing within five (5) workdays from the date of receipt of the CAR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence. An CAR will not normally be issued if the Contractor has self-identified a nonconforming condition and has implemented effective corrective actions. However, this does not apply in cases where a Contractor has issued an internal corrective action based on a nonconformance previously identified by the Government.

1.6.5. Recognized Federal Holidays. The Contractor is normally not required to perform services on recognized federal holidays. However, that requirement is subject to mission execution requirements.

Coordination to conduct work shall be made through the COR. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.5.1. When an unforeseen installation closure occurs on a regularly scheduled day of work, the COR may approve one of the following options:

1.6.5.1.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.5.1.2. Reschedule the work on any day that is mutually satisfactory.

1.6.6. Hours of Operation. The Contractor shall be responsible for providing services, between the hours of 9:00 am and 4:30 pm Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the Contractor shall not be reimbursed when the government facility is closed for the above reasons. The Contractor shall always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract.

No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40-hour work week; flexible work schedule may be considered.

1.6.6.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

1.6.6.2. During Force Protection Condition (FPCON) Charlie and Delta, maintenance services may be discontinued. The maintenance services will resume when the FPCON level is reduced to level Bravo or lower.

1.6.7. Place of Performance. Contractor shall have escorted access to Government-controlled facilities.

The work to be performed under this contract shall be accomplished at 5025 Chicken Road, Fort Bragg, NC 28310.

1.7. Security Requirements: The Contractor shall be responsible for the security of Contractor furnished supplies, equipment, and vehicles. Security Clearances are not required. Access to Government Information Systems is not required. CAC Cards are not required.

1.7.1. Security clearance requests shall be originated through the Contractor’s Company Facility Security Officer (FSO) based on bona fide contractual occupational requirement if required.

1.7.1.1. The Contractor shall comply with the DD441 and the National Industrial Security Program Operating Manual (NISPOM) (32 CFR Part 117). The Contractor shall implement and maintain a security program for control of personnel, property, and information, including, unclassified and classified materials, documents, and records.

1.7.2. Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with Army Regulation (AR) 25-400-2 Army Records Management Program; Department of Defense Manual (DoDM) 5200.01 Volumes 1-3, and other applicable regulations. Files shall be transferred to the KO or designated representative upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S. Government.

1.7.3. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW AR 190-13 Army Physical Security Program.

1.7.3.1. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program, and in the Contractor’s Quality Control Plan, a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5 Army Information Security Program, to include requirements for storing of classified materials. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.7.3.1.1. In the event keys, other than the master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.7.3.1.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than authorized Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.7.3.2. Lock Combinations. The Contractor shall include in the physical security section of the Contractor’s security program, and in the Contractor’s Quality Control Plan, methods of ensuring that lock combinations are not revealed to unauthorized persons. The Contractor shall change lock combinations when personnel having access to the combinations no longer have a need to know such combinations.

1.7.4. Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.8. Installation and Facility Access: Contractor personnel shall comply with all personal identity verification requirements as directed by DoD, Headquarters Department of Army (HQDA) and/or local policy.

1.8.1. Contractor personnel shall have a valid form of Government issued identification which satisfies the requirements to gain entry onto Fort Bragg (or state other). This requirement shall be met for the life of the contract.

1.8.2. Contractor personnel shall comply with applicable installation, facility, area commander installation and facility access, and local security policies and procedures. U.S. Army Fort Bragg – Physical Security Access Control. Personnel shall be aware of and comply with the requirements associated with Installation Access Control (IAC). The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.8.2.1. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.9. Access and general protection/security policy and procedures. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office (PMO), Director of Emergency Services (DES), or Security Office (SO). Contractor workforce shall comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clauses of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.9.1. Contractor shall verify the employment eligibility of personnel assigned to this contract. Contractor personnel shall comply with vetting requirements per AR 525-13 Antiterrorism.

1.9.1.1. Eligibility Verification for Employment. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S.

Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S. employers shall complete and retain a Form I-9 for each individual they hire for employment in the United States. This includes U.S. citizens and noncitizens. On the form, the employer shall examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause 52.222-54.

1.9.2. Sponsoring organizations or activities will be responsible for monitoring Contractor access by submitting a completed and approved Directorate of Emergency Services (DES) Form 118 to the Installation All American Visitors Control Center (VCC), detailing the contracted services to be performed, location of services, and duration of the contract. Contractors requesting access for less than one year may receive an Army’s Automated Installation Entry (AIE) visitor card on a case-by-case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one (1) to three (3) years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by resubmitting an approved DES Form 118 to the All American VCC. Renewed short term passes shall be re-processed at the All American VCC.

1.10. Badges.

1.10.1. Government Issued Identification Badges. Badges shall always be visibly worn while performing work at a Government workplace and while attending government meetings or conferences. Unless otherwise specified in the contract, Contractor personnel shall wear their badges in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.11. Occupational Safety and Health Act (OSHA) and Environment:

1.11.1. The Contractor shall perform work in a safe manner as required by Occupational Safety and Health Act (OSHA) and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

1.11.2. The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state, and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and COR for final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected.

The Contractor shall take due caution not to endanger personnel during performance of this contract.

Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the COR.

1.12. Contractor Personnel: Qualifications must include Hanel Lean certification to perform work on their equipment.

1.12.1. Requirements Applicable to all Contractor Personnel.

1.12.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.12.1.2. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of AR 380-5 have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.12.1.3. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (i.e., telephone or Email) with co-workers, customers, and the general public.

1.12.1.4. Appearance and Performance. It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. Contractor personnel shall not perform work under the influence of alcohol, illegal prescribed drugs, or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to always present a professional appearance.

1.12.1.5. Conduct of Personnel. The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor personnel shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services as required by this contract.

1.13. Identification of Contractor Personnel:

1.13.1. Contractor personnel shall identify themselves by name and company affiliation when answering the telephone, presenting briefings, conducting, or attending meetings and seminars, or working in other situations where their Contractor status is not obvious to third parties. See PWS 1.10. Badges.

1.13.2. All Contractor correspondence, to include all documents or reports they produce, shall be suitably marked with their company name and as a Contractor product. Documents and reports of which the Contractor contributed to shall be appropriately disclosed.

1.14. Required Training: Where not otherwise stated, the Contractor shall maintain and provide evidence of completing the training to the COR upon request.

1.14.1. Anti-Terrorism (AT) Level I Training. Contractor personnel requiring access Army installations, facilities and controlled access areas shall complete AT Level I Awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at Joint Knowledge Online.

1.14.1. Locally Developed iWATCH Army Training. Contractor personnel shall be briefed on the local iWATCH program (training standards provided by the Requiring Activity (RA) Antiterrorism Office (ATO).

This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.14.1.1. iWatch is simply common awareness. Contract employees can be good sources of information.

iWatch training will include organization instructions on “things to look for” and a phone number to call in case Contractor personnel have information regarding possible terrorist or criminal activities. Providing Contractor personnel with awareness materials such as the iWatch brochure or wallet card is a cost-effective alternative to training. The card describes suspicious activity and can be modified to include the COR in the reporting procedures. Samples of the iWatch brochure and posters are available on the Antiterrorism Enterprise Portal (ATEP) at https://www.army.mil/e2/c/downloads/287489.pdf

1.14.2. Army Training Certification Tracking System (ATCTS) registration for Contractor personnel who require access to Government information systems. Contractor personnel with access to a government information system shall be registered in the ATCTS at commencement of services and shall successfully complete the DoD Information Assurance Awareness training prior to accessing the information system and then annually thereafter.

1.14.3. For contracts that require a formal OPSEC program. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer. This plan will include a process to identify critical information, where it is located, who is responsible for it, how to protect it and why it needs to be protected. The contractor shall implement OPSEC measures as ordered by the commander. In addition, the contractor shall have an identified certified Level II OPSEC coordinator per AR 530-1.

1.14.3.1. OPSEC Training. Per AR 530-1, Operations Security, Contractor personnel shall complete Level I OPSEC Awareness Training. New employees shall be trained within 30 calendar days of their reporting for duty and annually thereafter. OPSEC Awareness training is available at https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf

1.14.4. Cyber Awareness (formerly Information Assurance / Information Technology (IA/IT)) Training and Certification.

1.14.4.1. For IA/IT Training. Contractor personnel shall complete the DoD Cyber Awareness training, and annually thereafter, before issuance of network access. Contractor personnel working in IA/IT functions shall comply with DoD and Army training and certification requirements in DoDD 5144.02, DoDD 8140.01, DoDM 8140.03, DFARS 252.239.7001, and AR 25-2. DoD Cyber Awareness Challenge Training is available at the following website: https://ia.signal.army.mil/DoDIAA/.

1.14.4.2. For IA/IT Certification. Contractor personnel supporting IA/IT functions shall be appropriately certified upon contract award IAW DoD Directive 8140, DFARS 252.239.7001 and AR 25‐2.

1.14.4.2.1. Certificates shall be submitted to the COR upon request. Contractor personnel who do not have proper and current certifications shall be denied access to DoD information systems for the purpose of performing information assurance functions.

1.14.5. Threat Awareness Reporting Program. Per 2-4b of AR 381-12 Threat Awareness and Reporting Program (TARP), Contractor personnel shall receive live TARP training by a Counterintelligence (CI) agent or other trainer and annually thereafter as specified in 1-10b and 1-10l of AR 381-12.

1.14.6. Privacy Training. Contractor personnel having access to systems of records; create, collect, use, process, store, maintain, disseminate, disclose, dispose, or otherwise handle personally identifiable information; or design, develop maintain, or operate a system of record shall complete Privacy Training prior to commencing with work on the contract and annually thereafter. (Privacy Act of 1974 - Public Law 93-579; 5 U.S.C. Section 552a (Privacy Act); DoDI 5400.11; AR 380-5) See PWS (1.15) Non-Disclosure Requirements.

1.14.6.1. The Contractor may provide its own training or use the training of another agency. Training shall comply with FAR 24.301(b) minimum requirements.

1.15. Non-Disclosure Requirements: Performance under this contract may require the Contractor personnel to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this PWS would be averse to the interests of the Government or others. Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the KO. Contractor personnel shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974 (Public Law 93-579).

1.15.1. Other Direct Costs (ODC):

1.15.1.1. Other ODCs Other Than Travel: The Contractor shall be required to provide repair parts that are associated with maintenance and repair IAW PWS Para #5.2.4. The Contractor shall submit requests for these ODCs via email at least five workdays prior to need date. All ODCs shall be pre-approved by the COR prior to expenditure of funds. Invoice submitted through WAWF and shall clearly identify the specifics of the costs (e.g., who, what, where, when).

1.15.2. Advertisement and Social Media. The Contractor shall not post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc., before, during or after the contract period of performance without express consent of the Government. The use of propaganda violates DoD Commercial Use of Imagery Guidelines. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.,) obtained through this contract on any marketing tool to include its company website, commercial broadcasts, online forums, and social media including the posting of content on accounts owned by friends, family, or associates.

1.15.3. Non-Disclosure Statements: The Contractor shall complete Privacy Training IAW PWS (1.14.7) and provide a signed non-disclosure agreement (NDA) to the COR 5 days prior to commencement of work under the contract. The Contractor shall execute NDAs for all Contractor personnel. Disclosure of information by Contractor personnel may result in Contractor personnel removal from performance under this contract.

1.16 Post Award Orientation/Periodic Progress Meetings:

1.16.1. Post Award Orientation. The Contractor, and any major subcontractor, shall attend the post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The post award conference will be coordinated by the KO and shall be at no additional cost to the Government.

1.16.2. Periodic Progress Meetings. To provide effective communication and impart necessary information, the Contractor shall attend, participate in, and furnish input to scheduled and unscheduled progress meetings, conferences, and briefings. Meetings will relate to the functions and services herein (AR 70-13 Para 4-4.b.(1)) to include issues, progress of the contract, and Contractor performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These periodic progress meetings will be held at a minimum on a quarterly basis, coordinated by the KO or COR, held at a mutually agreed location or telephonically, and shall be at no additional cost to the Government. Meetings are typically held during normal duty hours; however, under special circumstances, meetings may start or end outside of regular duty hours.

1.16.3. Contractor’s Contract Manager (or designated representative) shall attend all meetings. At times the Contractor’s managerial, supervisory, and other contractor personnel knowledgeable of the subject matter shall be requested by the Government and required to attend meetings.

1.16.4. IAW the COR Designation Letter, the COR will document the minutes of the meetings and distribute them to the KO, Contractor, and other personnel on a need-to-know basis. The Contractor shall follow-up with the COR on any due outs.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. CONFLICTING DIRECTIVES. Any apparent conflict between compliance with the directives, rules, and regulations identified in the contract and the satisfaction of the requirements of the contract shall be immediately brought to the attention of the KO for final resolution prior to performing the work involved.

The Contractor shall notify the KO in writing in addition to any verbal notification of such conflict as soon as possible but NLT one (1) workday of the discovery of a conflict.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER (KO). Individual with the authority to enter, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the KO acting within the limits of their authority as delegated by the KO. The only individual who can legally bind the Government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). Individual designated and authorized in writing by the KO to perform specific technical or administrative functions. An employee of the U.S.

Government appointed by the KO to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor, if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. CONTRACTOR PERSONNEL. Includes Contractor and subcontractor employees performing working under this contract. Used interchangeably as Contractor employees.

2.1.6. DAY. Calendar day, unless otherwise specified.

2.1.7. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.8. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.9. FACILITY CLEARANCE. A facility clearance (FC) is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FC may be granted at the Confidential, Secret, or Top-Secret level. The FC includes the execution of DD441. Under the terms of the agreement, the Government agrees to issue the FC and inform the Contractor as to the security classification of information to which the Contractor shall have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the NISPOM (32 CFR Part 117).

2.1.10. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP).

Property in the possession of, or directly acquired by, the Government and subsequently furnished to the contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

2.1.11. INCIDENTAL PROPERTY. Property that is incidental to the place of performance, when the contract requires contractor personnel to be located on a government site or installation, and when the property used by the contractor within the location remains accountable to the Government. Items considered to be incidental to the place of performance include, for example, office space, desks, chairs, telephones, computers, and fax machines.

2.1.12. KEY PERSONNEL. Contractor personnel who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the KO is the only one authorized to concur with key personnel replacement after award of the contract. When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.13. LOCAL TRAVEL. Any travel that is required to perform services IAW the PWS that is within a 50-mile radius of the place of performance.

2.1.14. OPERATIONS SECURITY (OPSEC). A security program involving primarily the protection of unclassified sensitive information from unauthorized disclosure.

2.1.15. Performance Work Statement (PWS). A statement of work for performance-based acquisition that describes the required results in clear, specific, and object terms with measurable outcomes.

2.1.16. PERFORMANCE PREQUIREMENT SUMMARY (PRS). A listing of the service outputs under the contract that are to be evaluated by the COR on a regular basis, the surveillance methods to be used for these outputs, and the performance requirement of the listed outputs.

2.1.17. PHYSICAL SECURITY. Part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

2.1.18. PROPERTY ADMINISTRATOR (PA). The authorized representative of the KO appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a Contractor.

2.1.19. PROPERTY MANAGEMENT SYSTEM. The Contractor’s system or systems for managing and controlling Government Property in its possession.

2.1.20. QUALITY ASSURANCE. A planned and systematic pattern of various functions, including inspections, performed by the Government necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved.

2.1.21. QUALITY ASSURANCE SURVEILLAND PLAN (QASP). The Government’s organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

2.1.22. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.23. SHALL. An imperative command. Has a duty to or is required to. Denotes that a regulation or requirement must be followed.

2.1.24. SUBCONTRACTOR. Supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor. The Government does not have privity of contract with the subcontractor.

2.1.25. WORKDAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.26. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer’s Representative AD Army Directive AFARS Army Federal Acquisition Regulation Supplement AI Army Instruction AIE Automated Installation Entry AOR Area of Responsibility APM Alternate Program Manger AR Army Regulation AT Antiterrorism ATCTS Army Training Certification Tracking System ATEP Antiterrorism Enterprise Portal CAC Common Access Card CAR Contract Action Report CFR Code of Federal Regulations CHESS Computer Hardware, Enterprise Software and Solutions CICA Competition in Contracting Act CLIN Contract Line-Item Number CMDF Controlled Material Destruction Facility CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial Off the Shelf CPARS Contractor Performance Assessment Reporting System CT Compensatory Time CTIP Combating Trafficking in Persons CUI Controlled Unclassified Information CY Calendar Year (1 January – 31 December) DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Form 254 DD1466 Building Pass DES Department of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DO Delivery Order DoD Department of Defense DoDD Department of Defense Directive DoDI Department of Defense Instructions DoDM Department of Defense Manual DoDR Department of Defense Regulation DTM Directive Type Memorandum EN Evaluation Notice

EO Executive Order ET Eastern Time FAR Federal Acquisition Regulation FFP Firm Fixed Price FFS Full Food Service FPCON Force Protection Condition FSO Facility Security Officer FSS Federal Supply Schedule FY Fiscal Year (1 October – 30 September) GAO Government Accounting Office GFE/M/P Government Furnished Equipment/Material/Property GPA Government Property Administrator HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Assurance IAC Installation Access Control IACS Installation Access Control System IAW In Accordance With ICE Interactive Customer Evaluation IDIQ Indefinite-Deliver Indefinite-Quantity IGE Independent Government Estimate IRAPT Invoicing, Receipt, Acceptance, and Property Transfer IT Information Technology JAF Joint Armament Facility JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer KS Contracting Specialist LH Labor Hours LPTA Lowest Price Technically Acceptable MA Multiple Award MAS Minimum Acceptable Standard MATOC Multiple Award Task Order Contract MFR Memorandum for Record MICC Mission and Installation Contracting Command NACI National Agency Check with Inquiries NCR Nonconformance Report NDA Nondisclosure Agreement NISP National Industrial Security Program (32 CFR Part 2004) NISPOM National Industrial Security Program Operating Manual (32 CFR Part 117).

NLT No Later Than NTE Not to Exceed NTP Notice to Proceed OASIS One Acquisition Solution for Integrated Services OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Cost OPSEC Operations Security OSHA Occupational Safety and Health Act OT Over Time PII Personally Identifiable Information PIPO Phase-In/Phase- Out PIT Process Improvement Tracker PM Program Manager PMSA Property Management System Analysis POC Point of Contact POP Period of Performance

PRS Performance Requirements Summary PWS Performance Work Statement RA Requiring Activity RFI Request for Information RFP Request for Proposal RFQ Request for Quotation RTOP Request for Task Order Proposal QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SAM System for Award Management SB Small Business SCR Service Contract Report SME Subject Matter Expert SOP Standard Operating Procedure TARP Threat Awareness and Reporting Program TE Technical Exhibit TO Task Order TSDB Terrorist Screening Database U.S.C. United States Code VCC Visitor Control Center VLM Vertical Lift Module WAWF Wide Area Workflow

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Facilities: The Government will provide area within the JAF for the contractor to utilize as a staging area and for meetings.

3.2. Utilities: The Government will provide electric power. The Contractor shall instruct all employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets, valves, light switches, etc., after using the required amount to accomplish the tasks requiring the use of utilities.

3.3. Training: The Government will provide the following training: AT Level 1, Threat Awareness and Reporting Program, Privacy, Cyber Awareness, OPSEC, iWatch, and ATCTS.

3.4. Identification Cards: The Government will provide JAF Access badges IAW PWS 1.10.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

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