Attachment No. 2 - Statement of Work - Shredding.pdf

STATEMENT OF WORK (SOW)

On-site Secure Shredding Services

Yakama Service Unit

1. Background Portland Area Indian Health Service provides access to health care for an estimated 150,000 American Indian/Alaska Native residents of Oregon, Washington, and Idaho. The Portland Area Indian Health Service operates four Federal Health Facilities in 3 tribal communities and one at Chemawa Indian School. The Yakama Indian Health Center is located in Toppenish, WA on the Yakama Indian Reservation.

The Yakama Service Unit has utilized third-party contractor that supplies consoles for shredding and secure disposal. Services are provided on a regular monthly basis, with additional one-time requests handled as needed. The contractor does not require access to the facility; instead, facility staff are responsible for collecting and staging the consoles in a designated waste holding area behind the facility.

Once staged, the contractor is dispatched to collect and shred the consoles. This process ensures that the facility’s waste is handled securely and efficiently, with minimal disruption to the day-to-day operations.

2. Scope The Yakama Service Unit requires the lease of locked shred bins and the provision of secure on-site shredding services to properly purge and destroy sensitive documents that the Agency no longer requires.

The shredding process must ensure the confidentiality and integrity of all materials destroyed.

3. Specific Tasks Contractor shall provide all labor, supervision, materials, equipment, tools, supplies, transportation, and incidental services necessary to successfully meet all performance standards and compliance. The Contractor will provide the following services;

Supply consoles for monthly on-site shredding and disposal service.

In addition to monthly services, on-demand one-time shredding services available upon customer request.

All shredding must meet or exceed cross-cut shredding standards recommended by the National Security Agency (NSA)/Central Security Service (CSS).

The Contractor shall provide service reports, manifests, or certificates of destruction upon request by the Government.

Contractor shall notify the Facility Manager at least 48 hours in advance of any scheduled service or anticipated service interruption.

Lease of containers as follows:

(8) 64-gallon wheeled bins with document slot

(3) 32-gallon wheeled bins with document slot

(2) consoles with locking mechanisms

Provide a copy of the key for each bin and console. All storage units shall be keyed alike.

Shredding Specifications:

Paper shall be shredded to particles measuring 1 millimeter by 5 millimeters or smaller (cross-cut).

Includes shredding of all paper-based media and similar materials.

4. Security Requirements Contractor personnel shall have intermittent access only and will be escorted by IHS employees while on-site. No background investigation is required for contractor employees.

5. Government-Furnished Equipment (GFE) / Government-Furnished Information

(GFI)

Not Applicable (N/A)

6. Other Pertinent Information or Special Considerations Contractor shall comply with all applicable local, state, and federal laws and regulations. Destruction methods and equipment shall meet requirements identified by NSA/CSS Policy Manual 9-12, as applicable. All services shall be performed in a manner that maintains the security and confidentiality of sensitive materials at all times.

7. Place of Performance and Point of Contact All services shall be performed at the following location:

Yakama Indian Health Center 401 Buster Road Toppenish, WA 98948

8. Period of Performance The period of performance will be from date of award, with opportunity to exercise 1-year Base Year with four (4) option years.