Attachment No. 1 - Past Performance Survey.pdf.pdf

PAST PERFORMANCE SURVEY

LUIS MUÑOZ MARIN INTERNATIONAL AIRPORT (SJU)

AIRPORT TRAFFIC CONTROL TOWER

HURRICANE MARIA REPAIRS

SAN JUAN, PUERTO RICO

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To: (Point of Contact) (Company) (Phone) (Fax)

The Federal Aviation Administration is currently evaluating and you were listed you as a performance reference. It would be greatly appreciated if you would take 5 or 10 minutes to complete the following information and email to morgan.finley@faa.gov.

If you have any questions or comments, feel free to contact me. Thank you in advance for your assistance.

Ms. Morgan Finley Contract Specialist

Federal Aviation Administration Terminal Construction Branch, AAQ-550

10101 Hillwood Parkway Fort Worth, TX 76177

(817) 222-4367 – Direct Line morgan.finley@faa.gov

1. Contractor Name: 2. Contract Number:

3. Contractor Address: 4. Contract Type:

5. Your Company Name: 6. Your Company POC/Phone/Email:

7. Period of Performance: 8. Dollar Amount of Award: $ Total Dollar Value with Mods: $

9. Title of Contract:

10. Description of Contract Service:

11. Type of Work:

Construction Service Support Service Supply Other

Attachment No. 1 mailto:morgan.finley@faa.gov mailto:morgan.finley@faa.gov mailto:morgan.finley@faa.gov mailto:morgan.finley@faa.gov

AIRPORT TRAFFIC CONTROL TOWER

HURRICANE MARIA REPAIRS

SAN JUAN, PUERTO RICO

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PLEASE RESPOND TO THE FOLLOWING:

NOTE :

1-Unsatisfactory 2-Marginal 3-Satisfactory 4-Good 5-Outstanding NA-Not Applicable Please provide additional comments below for ratings of 3 and below.

1. Did the contractor commit adequate resources in timely fashion to the contract to meet the requirements and to successfully solve problems?

1 2 3 4 5 NA

2. To what extent did the contractor respond positively and promptly to technical direction, contract change orders, etc.?

3. Did the contractor provided a product or service that conformed to standards of good workmanship?

4. How reliably did the contractor follow through on commitments?

5. To what extent did the contractor’s management system provide visibility into problems and risks?

6. How responsive do you think the contractor was to information requests, issues, or problems during the course of the contract?

7. How effective has the contractor been in identifying user requirements?

8. To what extent did the contractor have the ability to administer and manage the contract?

9. Did the contractor effectively managed his subcontractors?

Attachment No. 1

AIRPORT TRAFFIC CONTROL TOWER

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10. Did the contractor efficiently coordinated work between different trades?

11. Did the contractor maintain an effective quality control program?

12. To what extent did the contractor issue professional correspondence?

13. Was the contractor able to implement successfully the site safety plan?

14. What was your level of satisfaction with the contractor’s management and support staff?

15. To what extent was the contractor experienced with the use of suspended scaffolds?

16. To what extent did the contractor submit required reports and documentation in a timely manner?

17. To what extent were the contractor’s reports and documentation accurate and complete?

18. To what extent was the contractor’s maintenance and problem tracking/reporting documentation timely, accurate and of appropriate content?

19. To what extent did the contractor comply with safety requirements?

20. What was your level of satisfaction with the contractor’s overall quality of service?

21. To what extent was the contractor effective in interfacing with the Government staff?

AIRPORT TRAFFIC CONTROL TOWER

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22. What was your level of overall customer satisfaction?

23. To what extent were the contractor’s employees experienced and qualified?

NOTE:

Respond Yes or No

24. Would you recommend award to this contractor?

Yes No If Yes or No, please summarize.

25. Please provide other comments:

Signature: Date: