Attachment No. 01 - PWS Catholic Musician.pdf

Final - PWS (Updated 28-May-21)

Catholic Musician Performance Work Statement (PWS)

1. GENERAL. The services of a Catholic Musician falls under the authority of the Garrison Chaplain’s Program as defined in the Command Master Religious Program (CMRP). The need for Catholic Musician falls under the requirements to provide for the religious support needs of all assigned Soldiers, Civilians, and Family members. The primary goal of the Catholic Musician is to provide the Essential Elements of Religious Services (EERS) for Catholic Soldiers and Family members and authorized personnel of the command. As an independent non-personal service contractor, the Catholic Musician is not a member of the chapel staff and is not considered a government employee.

2. SCOPE OF WORK. The non-personal services to be rendered under this contract shall be in good standing with the Religious Support Office (RSO) and Catholic Chaplain Staff. The Catholic Musician should be able to play selected hymns from the Chapel hymnbook and/or other current catholic sheet music. The Catholic Musician (hereafter referred to as the “Contractor”) will arrive one (1) hour prior to the worship service and prepare all musical instruments.

3. LOCATION OF WORK. The primary location for the delivery of services is the Main Post Chapel at Fort Rucker, Alabama. The Contractor will have access to the chapel facilities used for Catholic programs, for the purpose of Catholic services and providing services for Catholic programs/events/rehearsals to members of the Catholic Chapel community. During normal duty hours (0800-1700, Monday through Friday) and during times of weekend religious services (1630-1900, Saturday and 0830-1300, Sunday), these facilities will be unlocked. The Contractor will be responsible for reserving space as needed with appropriate POCs. Arrangements for facility use after normal duty hours or at times, other than when weekly religious services are held will be the sole responsibility of the Contractor. If facilities other than the Chapel facilities are required, the Contractor will be responsible for making all arrangements in advance.

4. HOURS. Generally, Catholic Chapel Programs and rehearsals shall be provided during normal weekly business hours. The Contractor will arrange with the Garrison Chaplain, Contracting Officer Representative (COR), and/or the POC for Catholic Chapel Programs when requirements exist for any additional facility space at other times. The service rate will remain the same. The Contractor will be required to provide music for normal service times on Saturday and Sunday.

5. SPECIFIED TASKS. CONTRACTOR SHALL PROVIDE THE FOLLOWING SPECIFIC TASKS:

1. Prelude Music: Contractor is required to play a prelude for a minimum of 10 minutes prior to the service as the congregants arrive for Chapel services or special events and holidays.

2. Postlude Music: Contractor is required to play a postlude for a minimum of 10 minutes at the conclusion of the service as the congregants leave the Chapel services or special events and holidays.

3. Accompany Music: Contractor is required to accompany warm-up for choir/worship team/soloist if requested by the worship leader or Senior Chaplain. The Contractor will accompany all hymns, religious songs, and service music for congregational singing during the service. The Contractor will play background music of hymns or religious songs at times of silent prayer/meditations and offering as directed by the Chaplain.

4. Rehearsals: Contractor is required to rehearse no less than one hour in preparation to perform during Catholic Chapel

Services and/or Special Services as requested by the Garrison Senior Chaplain, the COR, and/or the Catholic Service Senior Pastor.

5. Special Services and Holy Days: Contractor is required to provide music for special services, such as memorial services, weddings, and certain Holy Days or Holidays as directed by the Garrison Senior Chaplain, the COR, and/or the Catholic Service Senior Pastor.

6. Meet with Garrison Senior Chaplain, the COR, and/or the Catholic Service Senior Pastor: Contractor is required to meet with the Garrison Senior Chaplain, the COR, and/or the Catholic Service Senior Pastor/Worship Leader as needed or upon request to review the music needs and make any necessary adjustments.

7. Live Stream and/or Virtual Chapel Services: Contractor is required to perform Prelude, Postlude, and worship music for Live Stream and/or Virtual Catholic Chapel Services and/or Special Services in accordance with (IAW) the Commanding General’s orders and the Centers for Disease Control and Prevention guidelines and regulations relating to COVID-19 mitigation safety measures.

6. QUALIFICATIONS. Experience in a military chapel setting is preferred. Contractor should have a minimum of two (2) years’ experience documented in the form of a resume playing the piano, organ, and/or other musical string instrument (preference for Guitar-acoustic or electric). However, in absence of two (2) years of experience, the Garrison Chaplain or the Catholic Service Senior Pastor can provide a memo/letter of input with a request to waive this requirement, if the prospective Contractor is able to demonstrate sufficient musical ability and knowledge of the worship music. Contractor is required to be flexible to play the piano, organ, and/or other musical string instrument (preference for Guitar-acoustic or electric) for Saturday and Sunday worship services as directed through the RSO and/or the Catholic Service Senior Pastor for worship/special services. Effective interaction with individuals from different Catholic religious groups is imperative. Ability to speak English clearly and understand clear instruction from the worship service leader.

7. QUALITY MEASURES – PERFORMANCE OBJECTIVES/METRICS. The performance objectives, metrics, and ratings discussed below are set forth at the Performance Requirements Summary Matrix (see Appendix A & B).

i. This knowledge performance-based service contract incorporates the following performance objectives: (1) Delivery of quality musical performance; and (2) Adherence to Religious Support Office (RSO) General Protestant Worship Schedule. The contractor shall provide all resources necessary to ensure accomplishment of these objectives. The Government’s assessment of the contractor’s performance in achieving these objectives will use the standards, acceptable quality levels, and surveillance methods described in the Performance Requirements Summary (PRS).

ii. The performance objectives, standards, and acceptable quality levels shall be applied on a weekly or as needed basis.

The Government will conduct informal interim meetings with the contractor’s representative or Program Manager to identify any active performance that is not meeting the acceptable quality levels. These sessions will be conducted on an ‘as needed’ basis and will provide the contractor a fair opportunity to improve its performance level.

iii. The contractor will be notified, in writing, of the Government’s determination of its performance level for each performance objective including all instances where the contractor failed to meet the acceptable quality level.

8. QUALITY ASSURANCE. The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The surveillance method may include, but is not limited to, the following: COTR Inspections, Monthly Reports, Customer Feedback, Customer complaints with COR verification.

9. SITE VISIT AUDITION. The Government shall arrange for a play test audition to be conducted no later than one week of solicitation closing date. The play test will be assessed by the Senior Chaplain/Pastor in charge of the congregation, with the results being rated on a pass/fail basis. Offeror must be able to play selected hymns in the Armed Forces Hymnal, as designated by the officiating Chaplain/Pastor. Once this requirement has been completed, notification will be given to the Contracting Office. For coordination of the play test, contact the Contract Specialist and/or Contracting Officer.

10. DISCLOSURE OF INFORMATION. The Contractor agrees to not disclose confidential and sensitive information.

During the course of providing chapel events, the Contractor may come in contact with individuals that seek the assistance of chaplains. The very fact that individuals are seeking assistance with family and/or personal issues is in its very nature sensitive information. Complete confidentiality is paramount. The sharing of information about individuals or families seeking counseling assistance from chaplains with persons other than the POC for this contract or the chaplain involved is strictly prohibited. Disclosure of sensitive information regarding chaplain counseling appointments and individuals involved could result in immediate termination of the contract.

11. SUPPORT.

a. Contractor shall be authorized use of government telephone (with commercial access) for local and long distance calls to maintain contact with volunteers in the program on a space available basis.

b. A photocopy machine, files, and file cabinets at the Chapel will be made available for use by the Contractor to fulfill contract requirements on a space available basis.

c. Request for audiovisual training aids must be submitted three weeks prior to the date for which they are needed to the Point of Contact.

d. The government will provide adequate deskwork area on a space available basis for use by Contractor to meet the requirements of this contract.

e. The Contractor shall be responsible for safeguarding all government supplies and property. Close/secure the musical instrument(s) after the service/rehearsal. At the close of each work period, government facilities, equipment, and materials shall be secured.

f. The government will provide an email account and computer on a space available basis for official use only.

g. The Contractor will not bring their children to the work site during work hours unless during scheduled worship services, in which another qualified adult will supervise the children.

12. CONTRACTOR FURNISHED PROPERTY: Contractor shall provide his /her own transportation and all necessary equipment to fulfill this contract except as stated elsewhere in this contract.

13. GOVERNMENT FURNISHED ITEMS AND SERVICES.

a. Services. The Government will provide tuning services as needed for Government owned musical instruments.

b. Facilities. The Government will provide non-dedicated use of the following facilities on a space available basis for use by the contractor to meet the requirements of this contract: chapel sanctuary, and adjoining rooms.

c. Equipment. The Government shall provide to the Contractor for use in connection with this contract the following property: guitar(s), drums and/or piano.

d. Materials. The Government will provide the following supplies: Hymnals, downloaded music selections, and other requirements directly related to the provision of support to a chapel based worship service.

14. PHYSICAL SECRUTY: Contractor shall establish and implement methods to ensure the physical security of all U.S.

Government property and facilities. Locking of external doors and windows may be necessary when leaving the facility.

Internal doors should be locked to protect Government property. Access to office areas should be monitored and limited.

15. SAFETY: The Contractor shall be aware of local safety requirements and ensure that all reasonable efforts are made to protect all persons from harm and the U.S. Government property from damage

16. RESTRICTIONS: Government property made available under this contract is only for use in the performance of services described in this contract. No office space will be set aside for the Contractor’s specific use.

17. DISCLAIMER: The government will not be responsible in any way for damage to the Contractor’s supplies, materials, equipment, or to personal property as a result of fire, theft, accident, natural disaster, or other events.

18. LIABILITY: For the purpose of this contract, the Contractor is considered an independent contractor and not as an agent of the U.S. Government. During performance, the Contractor shall be liable and will indemnify and hold harmless the Government, its agents and employees against all actions or claims for damages to persons or property, including death arising from fault, negligence, wrongful act, or wrongful omission of the Contractor, his agents or employees utilized in the provision of services.

19. COMPENSATION: The Contractor will be paid upon satisfactory completion of the contract services and presentation of invoice IAW terms of this contract. There are no provisions for lodging or employee benefits of medical care, retirement, or worker’s compensation. Invoices shall be submitted via Wide Area Workflow (WAWF).

20. SUBCONTRACTING.

a. Contractor may provide a qualified substitute for a period of time if approved by the Garrison Chaplain, the COR, and/or the Catholic Service Senior Pastor. The substitute will have the same qualifications as the Contractor in the performance of their duties. However, in such case, the substitute shall have no claim whatsoever against the Government for services rendered and the compensation to be paid the substitute shall be a matter entirely between the Contractor and the substitute.

b. In the event the Contractor fails to provide a satisfactory substitute to perform at any time which the Contractor does not perform; the Contractor hereby authorizes the Contracting Officer to procure the services of a satisfactory substitute for the account of the Contractor and the amount paid or owed to the substitute by the Government for such services shall be deducted from any amount owed to the Contractor under this contract. This provision imposes no obligation on the Contracting Officer to exercise the foregoing authority and shall not be construed to diminish the rights of the Government under the clause entitled “Termination.”

21. SECURITY REQUIREMENTS. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government Representative). The Contractor shall provide all information required for a background check to meet installation access requirements and for possible direct/indirect interaction with children. The background checks are to be accomplished by the US Army Garrison Commander Designated Entity. The Contractor workforce shall comply with all personal identity verification requirements as directed by DoD, Headquarters Department of Army (HQDA), and/or local policy. The Contractor may have to complete added security training needs to comply with the security standards of this contract to include applying for and completing a CNACI, FBI fingerprinting and application for the Installation Records Check (IRC) and Criminal Investigative Division (CID) background checks in regards to potential direct/indirect interaction with children. The aforementioned actions and documented verification must be submitted to the contracting office prior to the contract award. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in the Contractors security matters or processes. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned vehicle or privately-owned vehicle while in performance of this contract. The only valid reason for access to any Contractor authorized to enter U.S installations and all associated subcontractors employees shall be in the performance of the contract and for no other reason. These personnel must also provide a valid purpose to enter when requesting access to installations. These types of access and privileges for this or any contract will be based on the appropriate operational needs, the assessment of threat, vulnerability, and criticality, to include any other sufficient security requirements to protect against loss of service/support or serious risk to Contractors or Installation personnel.

22. IDENTIFICATION OF EMPLOYEES.

a. Common Access Card (CAC) Requirement. Employee CAC badges shall be issued prior to any employee performing work under this contract. FAR 52.204-9 implements Homeland Security Presidential Directive -12 (HSPD-12) and Federal Information Processing Standards Publication 201-2 (FIPS PUB 201-2), which mandates that all federal employees and Contractor personnel with routine physical access to a Federally-controlled facility be issued a common identification with specific security, registration and identity proofing objectives. Specifically, Fort Rucker meets this requirement by using the Common Access Card (CAC) for all such federal employees and Contractors.

b. Common Access Card (CAC) Badges. Each Contractor employee will be required to obtain a CAC issued by the Government. Each Contractor employees' name, social security number, date of birth and email address will be entered into a database (by the COR) called the Contractor Verification System (CVS). CVS is an automated system to allow Contractors' personal information to be verified when applying for a new or renewal Government identification card referred to as the CAC.

Once the Contractor employee's information is registered, the COR will electronically forward the form to the individual Contractor. Each Contractor employee is required to electronically fill out the CAC request form. Once the form is properly filled out, the COR will verify that they are authorized and required to have a CAC. The Contractor employee will be directed to go to the designated in-processing facility and obtain the CAC. Should an employee leave prior to the contract expiration, the Contractor is responsible for ensuring the employee turns-in their CAC at that time. All prescribed identification shall immediately be delivered to the COR for cancellation upon the release of any employee. Failure, inability, or delay in obtaining the CAC does not relieve the Contractor from performing under the terms of the contract.

c. Contractor-provided ID badge. The Contractor shall be responsible for furnishing to each employee, and for requiring each employee to display or possess, appropriate identification. The Contractor shall provide each employee an identification (ID) badge on contract start date or on employment start date. The ID badge shall be made of nonmetallic material to prevent electrical shock. The ID badge shall be easily readable and include the employee's name, contractor's name, functional area of assignment, security clearance if applicable, and color photograph. The Contractor shall furnish an identification badge to each employee performing work as part of this contract. Identification badges shall be worn by contractor personnel at all times. The identification badges include as a minimum the following information:

a. Employee’s Name

b. Employee’s Picture

c. Contractor’s Name

d. Contractor’s Telephone Number

e. Owner’s or Superintendent’s Signature

d. Display of ID Badges: Contractor personnel shall wear the ID badge at all times unless it presents a safety hazard. ID badges will be worn when performing work under this contract to include attending Government meetings and conferences.

Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

23. ANTI-TERRORISM/OPERATIONS SECURITY.

a. AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 60 calendar days after completion of training by all employees and subcontractor personnel. The contractor shall maintain certifications of completion for inspection purposes. AT Level I training is found at https://atlevel1.dtic.mil/at.

b. Access to General Protection/Security Policies and Procedures. All contractor employees including subcontractor employees stationed or assigned on a Government facility shall comply with applicable installation, facility access procedures and local security policies (provided by the Government security personnel). The contractor workforce shall comply with all personal identification verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause in this contract, shall the Force Protection Condition (FPCON) at any individual facility or installation change; the Government may require changes to contractor security processes or procedures.

c. Operations Security (OPSEC) Training for On Post Contractors. All contractor employees, including subcontractor employees, stationed on Army installations, facilities, or controlled areas shall complete OPSEC Level I training within 30 calendar days of starting work on the contact or effective date of incorporation of this requirement whichever is first. All contractor employees must complete annual OPSEC training. The contractor shall maintain certifications of completion for each affected contractor employee and subcontractor employee for inspection purposes. OPSEC Level I training is available at https://www.iad.gov/ioss/index.

d. Favorable National Agency Check with Inquiry (NACI). Fort Rucker requires all contractor personnel working at a DOD facility to have a current favorable National Agency Check with Inquiry (NACI), in accordance with AR 380-67 – Security: Personnel Security Program; at a minimum a Background Investigation shall be initiated in Joint Personnel Adjudication System (JPAS).

e. Access and General Protection/Security Policy and Procedures. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

f. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 30 calendar days of new employees’ commencing performance, with the results reported to the COR no later than 60 calendar days after contract award.

g. The contractor shall comply with all applicable Department of Defense (DOD) security regulations and procedures during the performance of this task order. The contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, privacy act data, and Government personnel work products that are obtained or generated in the performance of this task order. All contract employees must adhere to the Fort Rucker Guidelines for Security, Force Protection, Information Disclosure, and Conduct.

Appendix A Performance Requirements Summary (PRS) Matrix

PERFORMANCE

OBJECTIVE

PERFORMANCE

STANDARD

ACCEPTABLE

QUALITY LEVEL

(AQL)

METHOD OF

SURVEILLANCE

PERFORMANCE RATING

Quality Musical Performance

Contract requirements met with little performance challenges required and with few minor and no significant problems encountered.

Performance meets all technical and functional requirements, and is highly responsive to changes in direction by Chaplain or COR and/or the technical support environment assessments.

Evaluations, analyses, recommendations, and related input are thorough, reliable, highly relevant to contract requirements.

Contractor delivery of musical selection performance services meets all PWS requirements.

Performance occurs with no required delays, interruptions or musical mistakes at least 95% of time.

Problems that are encountered are minor and resolved in a satisfactory manner.

Routine Inspection of Musical Performance

Assignment of performance rating for QUALITY criteria:

EXCEPTIONAL

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems 95% of the time, for which corrective actions taken by the contractor were highly effective.

VERY GOOD Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems 90% of the time, for which corrective actions taken by the contractor were effective.

SATISFACTORY

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems 80% of the time, for which corrective actions taken by the contractor appear or were satisfactory.

MARGINAL

Performance does not meet some contractual requirements.

The contractual performance of the element or sub-element being evaluated reflects a serious problem 20% of the time, for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

UNSATISFACTORY

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Adherence to RSO General Protestant Worship Schedule

Contract milestones, periods of performance, and/or data submission dates are met or exceeded.

Contractor meets attendance requirements at least 95% of the time (excluding government caused delays).

Routine Inspection of Weekly On-time Attendance

Assignment of performance rating for SCHEDULE criteria:

EXCEPTIONAL

Contractor attendance met and exceeded attendance in arriving earlier for all weekly worship services and special service events 100% of the time.

VERY GOOD

Contractor attendance met and exceeded attendance in arriving earlier for all weekly worship services and special service events 90% of the time.

SATISFACTORY

Contractor attendance met and exceeded attendance in arriving earlier for all weekly worship services and special service events 80% of the time.

MARGINAL

Contractor attendance met and exceeded attendance in arriving earlier for all weekly worship services and special service events less than 80% of the time.

UNSATISFACTORY

Contractor attendance met and exceeded attendance in arriving earlier for all weekly worship services and special service events less than 70% of the time.

Appendix B Performance Requirements Summary (PRS)

Performance Objective Paragraph Number Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

PRELUDE MUSIC.

Contractor personnel is required to play a prelude for a minimum of 10 minutes prior to the service as the congregants arrive for Chapel services or special events and holidays.

Para No. 5, # 1

Personnel onsite, equipment set-up and prepared to play 10 minutes prior to the start of service. Provide musicianship plan to the Service Pastor prior to performance service.

90%

Direct Observation

POSTLUDE MUSIC.

Contractor personnel is required to play a postlude for a minimum of 10 minutes at the conclusion of the service as the congregants leave the Chapel services or special events and holidays.

# 2

Personnel on stage or the designated playing area to perform post-serum and directed by the Chaplain.

90%

Direct Observation

ACCOMPANY MUSIC.

Contractor personnel is required to accompany warm-up for choir/worship team/soloist if requested by the worship leader or Senior Chaplain.

Para No. 5, #

Contractor will accompany all hymns, religious songs, and service music for congregational singing during the service. The Contractor will play background music of hymns or religious songs at times of silent prayer/ Meditations and offering as directed by the Chaplain.

80%

Periodic Inspection

REHEARSALS.

Contractor personnel is required to rehearse no less than one (1) hour in preparation to perform during General Protestant Chapel Services and/or Special Services.

# 4

As requested, by the Garrison Senior Chaplain, the COR, and/or the General Protestant Service Senior Pastor; the contractor will rehearse (1) hour weekly during the week at the Chapel.

80%

Periodic Inspection

EMPLOYEE TRAINING.

Contractor personnel performing work under this contract shall conduct Antiterrorism, iWatch, and Operation Security (OPSEC) training.

Para No. 23, Letter a., c., f.

Contractor conduct AT Level I, iWatch and OPSEC training within 30 days of starting performance or employment. Contractor personnel shall complete all mandatory training that is directed to DoD Civilians and Military by the installation commander along with other in-service training that the Government may periodically provide.

100%

100% Inspection