Attachment J1 - PWS (11-16-20) - DRAFT.pdf

SP3300-21-R-5002

(11-16-20)

SECTION C PERFORMANCE WORK STATEMENT

1. SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS

A. This Section provides general information relating to the conditions of operation and general requirements relating to support to DLA Aviation Industrial Support Activities.

B. DLA Aviation is the aviation demand and supply manager for more than 3800 civilian and military personnel in 18 locations across the US supporting more than 1700 major weapons systems. DLA Aviation retail support includes six industrial support activities located at Navy Commander Fleet Readiness Centers (NAVCOMFLTCEN) East Cherry Point, NC (FRCE), Southeast NAS Jacksonville FL (FRCSE), and Southwest NAS Coronado CA (San Diego area) (FRCSW); and Air Logistics Complexes Robins AFB GA (WR-ALC), Hill AFB Ogden UT (OU-ALC), and Tinker AFB Oklahoma City OK (OC-ALC). DLA Aviation provides industrial support – maintaining retail supply and storage in direct support of aircraft maintenance depot production lines. DLA Aviation plays a pivotal role in supporting Soldiers, Marines, Sailors, Airmen, Coast Guardsmen and other customers by providing targeted solutions and full spectrum of logistical support.

C. Chemical Management Services (CMS) is a business model in which DLA Aviation and the industrial maintenance activities are purchasing chemical services rather than just chemicals. These services encompass all aspects of the chemical management lifecycle including procurement, inventory management, delivery/distribution, use (including chemical substitute research), collection, monitoring and reporting, training, disposal, and continual process efficiency; each which poses its own costs and risks.

D. This is not a supply contract where the Contractor is just serving as a middle entity buying HM – it encompasses the entire cradle to grave program that eliminates the risk on the Government. The Contractor shall:

1. Continuously seek opportunities to reduce chemical use, risk, waste, and lifecycle costs.

2. Ensure dependable, on time supply of quality chemicals required by the customers.

3. Rationalize a large, diverse supply base, and develop strategic alliances.

4. Reduce purchases and inventory costs.

5. Standardize materials and processes.

6. Sustain accurate HM data management

7. Continuously optimize resources to save costs.

8. Reduce hazardous wastes through an innovative approach to minimizing HM.

9. Recognize the practices that are impacting the waste streams and execute corrective actions.

1.1. SCOPE OF WORK

A. DLA Aviation requires a third-party logistics (3PL) service provider to provide Chemical Management Services in support of their retail industrial direct support of aircraft maintenance depot and production lines. Objectives for this contract are aligned with the DLA Strategic Plan strengthening service and combatant command readiness and lethality.

B. Under this contract, the Contractor is accountable for the quality and quantity of services provided that reduce chemical lifecycle costs, risks, and environmental impacts, not just on the volume of material sold. The Contractor accepts all risks associated with the 3PL inventory that includes accurate inventory leveling, procurement, management, storage and handling, shelf-life management, and waste disposal. References to the “KO or designee” throughout this document signifies the responsibility is that of the Contracting Officer’s Representative (COR) and/or onsite Technical Point of Contact (TPOC) unless specifically stating the Contracting Officer.

DRAFT

C. The Contractor shall manage the effort to the same objectives as the DLA Aviation customer to reduce chemical use, costs, and waste. The Contractor shall be capable and willing to invest in the inventory, objectives to reduce inventory costs; maintaining a proactive approach to providing positive customer support; maintaining a continuous workforce training program that includes all aspects of CMS and employees who are qualified and are held accountable for the successful performance of this contract.

E. The objectives for managing the CMS Program include, but are not limited to:

1. Decreasing purchase and waste disposal costs.

2. Reducing compliance and liability burden on the Government.

3. Proactive customer satisfaction and corporate image.

4. Reducing customer wait time.

5. Purchasing HM in appropriate volumes.

6. Procuring HM in the unit of issue and unit of measure required by the customer.

7. Centralizing purchasing, maintaining visibility across all sites to avoid duplicated purchases.

8. Lowering inventory management costs.

9. Maintaining an accurate inventory and ensuring HM containers are clearly identified and tracked accurately by serial number (cradle to grave).

10. Sustaining accurate data management.

11. Maintaining visibility of HM in-transit.

12. Storing and issuing IAW First-In, First Out (FIFO) procedures.

13. Redistributing excess HM to avoid disposal costs

14. Sustaining regulatory compliance

1.2. GENERAL OPERATING CONDITIONS

1.2.1. PLACES OF PERFORMANCE

A. The places of performance will be addressed by separate Task Orders:

1. DLA Aviation Cherry Point located on Marine Corps Air Station (MCAS) Cherry Point North Carolina and supporting Fleet Readiness Center East (FRCE.)

2. DLA Aviation Jacksonville located on Naval Air Station (NAS) Jacksonville FL and supporting Fleet Readiness Center Southeast (FRCSE) and DLA Aviation Jacksonville supporting Fleet Readiness Center Mid-Atlantic (FRCMA) located at Naval Base Norfolk, VA and NAS Oceana

VA.

3. DLA Aviation North Island located on Naval Air Station (NAS) Coronado CA and supporting Fleet Readiness Center Southwest (FRCSW) and the Aviation Intermediate Maintenance Department (AIMD). Support also includes FRCSW Field Teams located at MCAS Miramar CA, Marine Corps Base (MCB) Camp Pendleton CA, NAS Whidbey Island, WA, Marine Corps Base Hawaii (formerly Marine Corps Air Station Kaneohe Bay), NAS Lemoore CA.

B. Support to additional DLA Aviation industrial sites may be added to this contract. Advance notice and adequate transition period will be provided to the Contractor and addressed by separate Task Orders.

1.2.2. HOURS OF WORK AND FEDERAL HOLIDAYS

A. Work schedules are site specific and will be established by the Government to coincide with the scheduled times and workdays at each location. The Contractor shall adhere to the days and hours identified in PWS Section C-5. The Contractor shall adjust work schedules to meet all operational commitments. Situations that may require the Contractor to adjust work schedules include, but are not limited to production surges, contingency operations, or weather emergencies. Such scheduling may require work to be accomplished at times other than normal working hours.

B. The Contractor shall work weekends, Federal holidays, and outside of normal work hours when operational requirements dictate and as determined by the COR and TPOC. The Contractor shall provide a call-back roster with contact information. The Contractor shall include this contact information in the Customer Relationship Plan (See CDRL A001). The Contractor shall respond to any request for support from the KO or designee outside normal duty hours within two (2) hours of the notification.

C. When necessary to work outside of normal working hours, the Contractor shall notify the TPOC in sufficient time to notify the appropriate Security Office, if required.

D. When unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall have the option to reschedule the work to be performed on the following workday or reschedule the work on any day acceptable to the Government. Installation closures or curtailment of activities may include, but are not limited to natural disasters, inclement weather, and heightened security conditions. Base or installation closure notification is provided by radio, television, or base telephone information systems.

E. In the event the Government issues notification during the workday that production work will cease due to inclement weather, the COR and/or TPOC will notify the Contractor’s Site Project Manager with instructions.

F. Federal holidays generally observed by the Government include New Years’ Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

G. In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the TPOC and Contractor on whether services are required for that day. The customers do not have the contractual authority to direct the Contractor to work or not work.

1.2.3. INTERACTIONS WITH GOVERNMENT ORGANIZATIONS

A. The Contractor’s primary interaction with the Government shall be through the DLA Contracting Officer (KO), Acquisition Specialist, Contracting Officer’s Representative (COR), and the Technical Point of Contact (TPOC). A communications plan outlining the roles and responsibilities and contact information will be provided to the Contractor’s PM during Transition.

B. The TPOC is the primary Government contact at the site where the work is being performed and who is responsible for the day-to-day oversight of the Contractor’s performance to assess performance IAW the terms and conditions of the contract. The TPOC will:

1. Serve as the primary interface between the Contractor and the DLA Aviation customers and installation organizations. DLA Aviation is the face to the customers.

2. Provide general instructions on limitations or deadlines and additional instructions on unusual assignments that vary from established procedures.

3. Perform spot-checks and quality assurance (QA) surveillances of the Contractor’s work for adherence to procedures, accuracy, completeness of work, and compliance with the Acceptable Performance Levels (APL).

4. Provide orientation to the PM and Site Manager prior to beginning work on the contract that will cover topics such as familiarization with the operations, facilities, location, equipment usage, assigned parking, and issuance of building and flight line passes.

5. Assist the Contractor with personnel clearances, obtaining DoD Common Access Cards, badges, and DoD data systems access.

C. Interactions with other Government organizations may include, but are not limited to, the DLA Aviation Commander and Deputy and their staff, customer production planners, Government Environmental Office and Safety personnel, and various installation organizations.

D. All observations made by persons other than the KO, COR, or TPOC are strictly advisory and shall not influence the Contractor’s operations. The Contractor shall notify the COR before acting on any direction from the customers. The Contractor shall not engage the customers regarding new or additional support requirements that change the scope of the contract without the knowledge and approval by the KO and modification to the contract. When approached by a customer requesting to provide new or additional support, the Contractor shall immediately notify the COR who will contact the KO for guidance.

1.3. CONTRACTOR PERSONNEL

A. The Contractor shall provide staffing commensurate with the size of the operation, type and quantity of HM being managed and required service hours to support the customer. The Contractor’s PM shall begin recruiting and hiring actions to the staffing levels proposed in the Technical Proposal NLT 15 business days after contract award. The Contractor shall submit a Monthly Labor Report. This report is a compilation of employee hours worked each month for all site employees, both prime and subcontractor. (CDRL A002) The Contractor shall track the percentage of employees who leave the organization through voluntary resignation, dismissals, and retirement and report the metric in the Monthly Status Report (MSR). (CDRL A017)

B. The Contractor shall provide qualified supervisory, technical, and administrative personnel to accomplish all work and services required by the PWS. The Contractor shall ensure employees hired possess the relevant knowledge, skills, and abilities necessary to carry out responsibilities and contract requirements performance. The Government has identified the required labor categories that are appropriate for this effort in Technical Exhibit (TE) 1.3 Key Personnel Requirements and TE 1.4 Personnel Experience and Qualifications. The Contractor shall not deviate from the labor categories required in TE 1.3 Key Personnel Requirements and TE 1.4 Personnel Experience and Qualifications or the Service Contract Act Directory of Occupations for those positions that are covered under the Service Contract Act.

C. The Contractor’s PM shall identify as a minimum two (2) personnel at each site to complete training to use the Government’s Designated Hazardous Materials Inventory and Environmental Reporting Application during transition and then provide training to any new employees in a train-the-trainer environment. This team shall be designated as the Training Cadre to provide all future training for the Government’s designated Hazardous Materials Inventory and Environmental Reporting Application (e.g., HMMS, EESOH-MIS, HMIDS) during contract performance. All employees shall receive formal training from the Sphera Training team during transition to ensure the most current release is being used and is understood. (See TE 4.1 Contractor Training). The designated Training Cadre members shall participate in Users Acceptance Training (UAT) for all future Government’s designated Program of Record (POR) releases.

D. The Contractor shall notify the COR and TPOC within 24 hours of any changes to an employee’s status to include, but not limited to, termination, convictions/arrests, adverse actions taken on the job for any reason, or any other documented misbehavior that may affect, or have the potential to affect, security standing in terms of access to Federal facilities or IT systems. Personnel absences and terminations do not relieve the Contractor of the responsibility to perform tasks and requirements under this contract timely and accurately.

E. The Contractor shall prepare and submit a contingency plan to address the Contractor’s need to respond to sudden personnel changes to avoid compromising contract performance. (See CDRL A003 )

F. While employment of Military or Government personnel is not prohibited, the Contractor’s PM shall seek appropriate legal advice before offering employment to an applicant. The Contractor’s PM shall provide the KO documentation indicating that the applicant has received legal advice and concurrence from their respective service ethics counselor. (See Section H-4 Employment of US Government Personnel Restricted)

G. The Contractor shall identify all employees who are members of the Reserve Components of the US Armed Forces and provide a contingency plan for replacing an employee with Reserve Component status who may be called to serve on active military duty or deployed for longer than five (5) business days. (CDRL A003). A lack of a contingency plan does not relieve the Contractor from performance of the PWS requirements and meeting the Performance Standards and Acceptable Performance Levels (APL).

H. Contractor personnel are employees of the Contractor and under the administrative control and supervision of the Contractor. The Contractor, through its personnel, shall perform the tasks prescribed in the PWS. The Contractor shall select, supervise, and exercise control and direction over its employees under this contract. The Contractor shall not supervise, direct, or control the activities of the Government personnel or the employee of any other contractor, except any subcontractor employed by the Contractor on this contract. The Government will not exercise any supervision or control over the Contractor and its personnel in the performance of contractual services under this contract. The Contractor is accountable to the Government for the actions of its personnel. (See Section I-173 Management of Contractor Personnel)

I. All Contractor personnel attending meetings, answering Government telephones, corresponding by e-mail, and working in situations where their Contractor status is not obvious to their parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. The Contractor is not authorized to make decisions or speak on behalf of the Government. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing, above the waist, and shall identify themselves as Contractors while in the workplace.

J. The Contractor shall furnish apparel that clearly identifies the company’s name and this clothing shall be worn during the working hours (e.g., polo shirts, t-shirts, caps, or safety vests).

K. The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO or designee reserves the right to determine the acceptability of any clothing worn. For safety purposes, the Site Project Manager shall ensure that all Contractor employees wear the appropriate clothing for the tasks being performed. Contractor employees’ attire shall be clean and neat upon arrival for work and shall present a professional appearance that will avoid disruptions in the workplace due to the nature of an employee’s attire. Contractor employees shall not wear jewelry, wristwatches, bracelets, rings, earrings, necklaces, loose scarves, neckties, etc.

when wearing such items will violate established foreign object damage (FOD) regulations or expose the employee to possible injury while performing the requirements in this contract. If an employee has religious practices that affect the clothing requirement, allowances shall be made as long as a professional appearance is maintained, and safety is not jeopardized.

L. The Site Project Manager shall ensure that employees wear PPE while working within the boundaries of the work area, including all fire lanes.

1.3.1. KEY PERSONNEL

A. Certain experienced, professional, and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These are defined as “Key Personnel” and are those persons whose resumes are submitted to the KO and COR for determination of acceptability. Candidates for these positions shall meet the qualifications and experience requirements stated in TE 1.1 Key Personnel Requirements before starting work on this contract.

(See DLAD Procurement Note C05: Changes to Key Personnel (OCT 2016)). The COR and TPOC shall be notified when Key Personnel are on leave.

B. The Contractor shall not make any substitutions or additions to Key Personnel during the first 120 days of the contract performance period unless such substitutions or additions are necessitated by an individual’s sudden illness, death, or termination of employment. (See Section H3 – Substitution or Additional of Key Personnel). However, it is the Government’s desire that there be no substitutions of Key Personnel during the first period of performance to avoid any disruptions to the mission and negative impacts to performance. Key Personnel who do not meet the qualifications and experience requirements in TE 1.3 Key Personnel Requirements will not be approved. The Government will not accept Key Personnel on contingency to be trained or mentored to meet the qualifications in TE 1.3 Key Personnel Requirements.

C. The Contractor’s PM shall implement positive business practices in selecting, retaining, supporting, and replacing (when necessary) Key Personnel. The Contractor’s PM shall have a contingency plan that includes assignment of responsibilities if a Key Personnel position is vacated without advance notice. (See CDRL A003)

D. The Key Personnel for this contract are the:

1. Program Manager (PM)

2. Inventory Management Program Manager

3. Site Project Manager

4. Quality Management Evaluator

5. Safety Compliance Specialist

6. Procurement Specialist (Senior Buyer III)

1.3.2. SECURITY – PERSONNEL CLEARANCES

A. All Contractor personnel requiring regular physical access to a DoD installation and facilities or access to Government Information Technology (IT) systems shall require a personnel clearance. This contract requires all Contractor employees have a favorable National Agency Check with Local Agency Check and Credit Check (NACLC). All Contractor employees shall have a favorable NACLC or waiver from DLA Intelligence before beginning work on the contract. No Contractor employee shall begin work on this contract before the Government has confirmed the favorable NACLC or a temporary waiver is granted. (See I-174 DLAD 52.204-9000 Contractor Personnel Security Requirements (July 2015) for instructions). The DLA Form 1728 contains Personally Identifiable Information (PII) and shall be forwarded using encrypted email.

(11-16-20)

B. The Contractor shall perform an initial background check on all potential applicants before submitting a DLA Form 1728 Request for Contractor Badge and/or Information Technology (IT) Access to the TPOC. Any employee transferring to the incoming Contractor’s employment from the incumbent’s employment shall have their personnel clearance revalidated before beginning work on this contract.

C. The Contractor is responsible for ensuring timely completion of the eQIP record and obtaining electronic fingerprinting. Electronic fingerprinting is the preferred method to streamline the clearance process; however, manual fingerprinting performed by a local police or sheriff’s office is allowable as long as the fingerprint card is completed and sent overnight to DLA Intelligence Richmond within the 10 calendar days allowed for the completion of eQIP and fingerprinting.

D. The entire personnel clearance process could take up to 20 or more business days to complete to the point of validating a current or previous clearance or granting a waiver. This timeline is dependent upon the Contractor’s ability to submit a complete and accurate DLA Form 1728, eQIP record, fingerprints, and the OF306, if required. The Contractor’s PM is responsible for ensuring documentation is complete and accurate before submittal.

1.3.3. DOD COMMON ACCESS CARD (CAC)/ACCESS IDENTIFICATION BADGES (ID

BADGES)

A. In accordance with DoDM 1000.13 Volume 1, DoD Identification Cards: Identification Card Life Cycle every Contractor employee requiring regular and recurring physical access to an installation or access to Government IT systems shall obtain and possess a DoD Common Access Card (CAC). The Contractor’s PM shall prepare and submit a monthly report of all employees who currently possess a CAC. (See CDRL A004). The report is used to validate the Contractor CAC Log and to assist the TPOC and COR in determining whether CACs that are no longer needed have been properly renewed and/or turned in. A retired Military CAC is not acceptable for working on this contract.

B. A DoD CAC is issued when:

1. The Contractor requires both physical access to a DoD facility and access, via logon, to DoD Networks and applications on-site or remotely.

2. Access to DoD network requires the use of a computer with Government-controlled configuration.

3. The Contractor requires physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of DoD on a recurring basis for a period of six months or more.

The frequency of “recurring basis” shall be at least two times per week or eight times per month.

Contractor personnel not meeting these requirements shall submit the appropriate sponsorship request to the TPOC at least 14 business days prior to any site visits.

4. The Contractor is performing contract requirements where performance will occur at a Service or other Federal facility where a CAC is the only acceptable form of identification for installation entry control or physical access to facilities or buildings.

C. The Contractor shall safeguard CAC and ID Badges furnished to them. Contractor employees shall not share CAC or ID Badges. Personnel may be challenged and removed from the work area or denied access to the installation and Government facilities if the CAC/ID Badge is not worn.

D. In the event that a Contractor employee damages or loses his or her CAC and/or ID Badge, the Contractor shall report the lost or damaged CAC within one (1) working hour of damage or loss to the COR and TPOC who will assist with arranging for a replacement.

E. The Contractor’s PM shall return all Government-Provided CAC and ID Badges to the TPOC either within 12 hours of the completion of the contract or upon termination of an individual’s employment, whichever comes first. Contractor personnel failing to return their DoD CAC or ID Badge are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701. The Contractor’s PM is accountable for retrieving the CAC and ID Badges within 12 hours of an employee’s termination or resignation.

1.3.4. FLIGHT LINE AND RESTRICTED AREA PASSES

A. Contractor personnel requiring access to a flight line shall have the appropriate screening and/or security clearance and shall complete the required training before the pass can be issued.

B. Contractor personnel requiring routine access to restricted areas shall wear special badges authorizing access to those areas. Contractor personnel shall not enter restricted or controlled areas or facilities unless specifically authorized in the performance of their duties.

1.4. OTHER SECURITY REQUIREMENTS

A. The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to installation requirements.

B. The Contractor shall ensure the physical security of all Government property to assure that any accountable property or information in this contract is secured and protected against theft, sabotage, and other acts constituting illegal destruction. The Contractor and its personnel shall comply with the security-related regulatory guidance identified in Section C-6 of this PWS. The Contractor’s PM shall report any security violations to the COR and TPOC within one (1) hour of discovery.

Contractor personnel shall not enter an installation possessing alcohol, drugs, or firearms.

1.4.1. FACILITY SECURITY

A. The Contractor shall control access by locking and unlocking the areas or facilities provided for the Contractor’s use in the performance of the contract requirements. The Contractor shall lock all doors and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any business day. The Contractor shall lock all external and personnel doors when not in use.

B. The Contractor shall establish and maintain a Key and Lock Control Program IAW the DLAM 5200.08, DLA Physical Security Manual. (See CDRL A005). The Contractor shall:

1. Perform key inventories. The Contractor shall perform an inventory jointly with the Government on the last day of transition and again on the first day of full performance.

2. Perform a semi-annual inventory of all assigned keys or more often if discrepancies are identified by the Government.

3. Report any deviations from the rules or lost keys to the COR and TPOC within one (1) hour of discovery of occurrence and submit a detailed written report by COB the same day. The Contractor shall not duplicate keys or allow their use by unauthorized Contractor or Government personnel.

4. Reimburse the Government for all costs associated with replacing locks or re-keying and replacement keys.

1.5. REGULATIONS, DIRECTIVES, AND INSTRUCTIONS COMPLIANCE

A. The Contractor shall become familiar and comply with all publications identified in Section C-6. The PWS contains specific instructions regarding methods and procedures applicable to the services required under this contract shall take precedence over those stated the references in C-6 in cases of conflict, ambiguity, or both. Periodically, new publications will be introduced by the Government to cover changes in existing requirements. The Contractor shall ensure that this new information is passed on to the Contractor’s employees to ensure tasks performed comply with the publication.

1.6. TRANSITION

A. The Contractor shall participate in a period of transition for a period not to exceed 120 calendar days.

The incumbent Contractor will continue to perform the work until the last day of transition. The Contractor shall assign a Transition Lead to manage the transition activities IAW the Transition Plan submitted with the Technical Proposal. The Contractor is responsible for providing work space off-base for interviewing and training employees. The Contractor shall:

1. Update and execute the Transition Plan of Action and Milestones (POAM) submitted with the Technical Proposal NLT five (5) business days after contract award. (See CDRL A006). The Contractor’s PM shall monitor the POAM tasks and dates and immediately report to the KO any problems that negatively impact the dates proposed.

2. Submit the contact information for the Transition Lead and the Contractor’s representative at each site to oversee transition activities. The Contractor shall provide a representative, preferably the proposed Site Project Manager, at each site to perform transition activities and be onsite for the duration of transition.

3. Participate in a weekly conference call with the KO or designee.

4. Prepare and submit a Weekly Transition Status Report by COB each Friday during transition.

(See CDRL A007)

B. The Contractor shall maximize the efforts to purchase demand supported 3PL HM from the incumbent Contractor. The COR will provide a listing of the available inventory on hand; however, negotiation of agreements to purchase shall be between the successor and predecessor contractors.

Any agreement(s) to purchase the predecessor’s 3PL HM shall be completed NLT 30 days prior to the start of full performance. The Contractor is responsible for physically accounting for all HM procured from the incumbent Contractor to ensure availability. If the successor Contractor purchases any of this available HM at a lower price, the lower price shall be charged to the Government for any future issues of this material under this contract until completely issued. The Contractor shall provide a list of the HM purchased indicating the prices that are paid NLT five (5) business days prior to the start date of full performance. (See CDRL A008)

C. The Contractor shall be prepared to begin placing procurement orders for HM that may include but is not limited to emergent requirements, HM that historically has long lead time delivery times, new products approved by AUL, NLT 60 calendar days prior to the start of full performance to avoid gaps in customer support. The Contractor may be required to physically issue HM to the customer before the start of full contract performance. In addition, COR will provide a listing of any HM ordered by the predecessor, but not received by the end of Transition for establishing an agreement with the predecessor Contractor to purchase or cancel.

D. The Contractor shall have completed all personnel actions to include personnel security clearances, CAC issuances, government data systems access, and training NLT the first day of full contract performance.

E. Prior to completion of the transition period, the KO and COR will assess the Contractor’s ability to perform the contract requirements and ensure the Contractor has completed all transition tasks and is prepared to begin full performance. If the Contractor fails to successfully complete all tasks required under Transition, the KO reserves the right to extend Transition without additional costs to the Government until all tasks are completed.

2. DEFINITIONS AND ACRONYMS

2.1. GENERAL DEFINITIONS AND ACRONYMS

A. General definitions for terms and acronyms found throughout this document are located in TE 2.1 Definitions and Acronyms.

3. GOVERNMENT-PROVIDED FACILITIES, EQUIPMENT, TRAINING, AND

SERVICES

A. The Contractor’s use of any of the available property or services offered in carrying out the requirement of this contract does not relieve the Contractor of the responsibility for providing resources and material necessary to perform the contract requirements.

3.1. GOVERNMENT PROPERTY

A. The Government will provide the existing conforming storage facilities maintenance and repair of those facilities and equipment at no cost to the Contractor unless required repairs are otherwise caused by the Contractor’s negligence All of the facilities and equipment provided to the Contractor to perform the requirements in the contract shall be treated as Government Property and managed IAW DoDI 4161.02, Accountability and Management of Government Contract Property, DoDI

5000.64 Accountability and Management of DoD Equipment and Other Accountable Property, the Federal Acquisition Regulation (FAR) Part 45 and the Defense Federal Acquisition Regulations (DFARS) Part 245 as required in Section I Contract Clauses.

B. The Contractor shall not use Government property for personal or other business not related to this contract. Any off-site space and equipment used by the Contractor shall be at the Contractor’s expense.

C. The Contractor is responsible for the appropriate use, minor maintenance, and care of available property IAW the contract requirements.

D. The Contractor shall conduct a work space assessment during Transition to document the conditions of the and designated work spaces that includes, but is not limited to, equipment, overhead doors, storage racks, floors, damages from leaking containers or spills, and outside storage areas. (See

CDRL A009)

E. A list of Government Property is available in the applicable Technical Exhibit(s) (See TE 1.6 Technical Exhibits and Figures). The Contractor shall physically inventory each piece of equipment and confirm the description, model numbers, serial numbers, if applicable, quantities, and location on the list. Property that is incidental to the place of performance such as desks, chairs, filing cabinets, telephones, fax machines, and HM POU storage lockers will not be included in the inventory. Once confirmed, the Contractor shall update the property listing, validate the list with the TPOC, sign the list as having accounted for the Property, and provide to the COR and TPOC. (See CDRL A010).

F. The Contractor shall conduct an inventory of all Government- Property at the beginning of each performance period NLT 10 business days after the start of the performance period. (See CDRL A010)

3.2. GOVERNMENT SERVICES

A. The Government will provide standard building utilities such as Heating, Ventilation and Air Conditioning (HVAC), electricity, and water; building repair and maintenance; multi-use copiers, telephone equipment, Local Area Land (LAN) lines, basic janitorial, trash removal from designated dumpsters; and maintenance and repair of Government Material Handling Equipment (MHE).

B. The Government is not obligated to provide laboratory testing for shelf-life extension of Contractor- Owned 3PL HM unless approved by the COR and TPOC prior to the material expiring. Approval to use the Government’s laboratory testing facility may be granted for HM identified as Never Out up to the Authorized Government quantities and certain NSN/LSNs that require testing before the material can be receipted and issued to the artisans. The COR and TPOC may approve laboratory testing for some 3PL HM when there is adequate demand or there is an emergent requirement for the material. (See CDRL A011).

3.3. INFORMATION TECHNOLOGY ASSETS AND GOVERNMENT DATA SYSTEMS

A. The Government will provide IT hardware and software, access to the network, and printers required to perform the requirements in the PWS. Government provided IT assets will not be used to conduct personal business nor maintain data of a personal or company nature.

B. All Government business shall be conducted using Government Data Systems (GDS) and Government Equipment such as IT hardware/software, LAN connectivity, internet access, and facsimile (fax) capability.

C. Access to all DoD information systems shall be based on a demonstrated need-to-know and granted IAW applicable laws and DoD 5200.2-R (reference (n)) for background investigations, special access and IT position designations and requirements. An appropriate security clearance and non-disclosure agreement are also required for access to classified information in accordance with DoD 5200.1-R (reference (o)). The Contractor shall conduct all official on-base business using the assigned Government email address. Contractors authorized to conduct official business using the company email shall always have their affiliation displayed as part of their e-mail addresses.

D. All Contractor employees requiring access to the Government network and GDSs must complete CyberAwareness Challenge and Personally Identifiable Information (PII) training before submitting the DD Form 2875 Systems Access Request (SAR) to the TPOC. Training shall be completed at https://securityawareness.usalearning.gov/. The Contractor shall submit the training completion certificates with the DD Form 2875.

E. All Contractor employees who perform data entry and query functions on this contract shall be capable of acquiring an IT Level II eligibility. IT Level II requires a favorable National Agency Check with Local Check and Credit Check (NACLC). (See C-1.3.2 Security – Personnel Clearance).

F. The Contractor shall use the applicable Government Data Systems (GDS) in the performance of the contract requirements. Training to use these GDSs shall be completed NLT the first day of full contract performance. Government Data Systems (GDS) used in the performance of this contract include, but are not limited to:

1. Hazardous Materials Management System (HMMS) – is a web-based automated data management system used by the Government to monitor and prove compliance with all Federal, https://securityawareness.usalearning.gov/

State, and local regulations and statutes for managing and tracking HM and HW. HMMS is the Program of Record (POR) at DLA Aviation FRCs for all new material, inventory management, transfers of HM, and waste disposal. The Contractor shall register for access to the Sphera Customer Network at https://scn.spherasolutions.com/client/login.aspx for submitting trouble tickets and obtaining other information regarding HMMS.

2. Enterprise Environmental, Safety, and Occupational Health Management Information System (EESOH-MIS) – is a web-based automated data management system used at the Air Force Logistics Complexes. EESOH-MIS is the Program of Record used at DLA Aviation ALC sites.

3. FedMall – the Government’s e-commerce acquisition platform for customers to quickly search and purchase items online. Registration is required for a FedMall Account and the Contractor must have a Defense Activity Address Code (DoDAAC). Comprehensive training is available to users at no charge. The course is designed primarily for personnel who order DoD assets and allows users to become familiar with FedMall advantages and functionality as a requisitioning tool. Training also includes how to use Stock-Out Reports, Material Receipt Acknowledgements and MILSTRIP requisitions. Training is provided using various Distributed Learning technologies. See https://www.dla.mil/HQ/Logistics Operations/TrainingandReference/Distributed Learning/.

4. Access to these systems is obtained by submitting a request submitting a request in the External Account Management and Provisioning System (AMPS). The COR will serve as the Contractor’s supervisor for approving access.

a) Hazardous Materials Information Resource System (HMIRS)-H2 – is a DoD automated system developed and maintained by the DLA. HMIRS is the enterprise program of record and repository for Safety Data Sheets (SDS) IAW DoDI 6050.05 DoD Hazard Communications Program and FED-Standard 313, Material Safety Data, Transportation Data and Disposal Data for Hazardous Materials Furnished to Government Activities. Access to HMIRS-H2 is obtained by submitting a request using the instructions in TE 4.6 External Account Management and Provisioning System (AMPS) Instructions. Training videos can be accessed by registering for access to the Sphera Customer Network at https://scn.spherasolutions.com/client/login.aspx. (See TE 4.8 HMIRS Quick Users Guide).

b) WEB Federal Logistics Information System (WEBFLIS) – provides read only access to cataloging and supplier information on more than 15 million active and inactive supply items used by the US Government and NATO allies. The Federal Logistics Information System (FLIS) is the DoD program of record for management of National Stock Numbers (NSN) data. WEBFLIS Training Webinars are conducted periodically through the Defense Collaboration Services (DCO). Schedules and instructions for participation are available on the WEBFLIS homepage https://fp.logisticsinformationservice.dla.mil/webflis.login.

c) Shelf-Life Extension System (SLES) – a system that supports the extension of shelf-life material managed by a DoD Material Manager. There are two parts to SLES – Material Quality Control Storage Standards (MQCSS) that provides the visual inspection and laboratory testing criteria necessary to extend material and the Quality Status Listing (QSL) provides the results of material that has been laboratory tested and has either passed or failed testing. Access to SLES is requested through the Account Management and Provisioning System (AMPS) using https://www.shelflife.dla.mil/.

6. Access to the applications below can be obtained by submitting a Systems Access Request (SAR) for each application at https://www.transactionservices.dla.mil/daashome/homepage.asp.

a) WEB Supply Discrepancy Reporting (WEBSDR) – a web-based access-controlled Supply Discrepancy Reporting system that allows the input of shipping and packaging SDRs on line

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https://scn.spherasolutions.com/client/login.aspx https://www.dla.mil/HQ/Logistics https://www.dla.mil/HQ/Logistics https://scn.spherasolutions.com/client/login.aspx.%20(See%20TE%204.8 https://fp.logisticsinformationservice.dla.mil/webflis.login https://www.shelflife.dla.mil/ https://www.shelflife.dla.mil/ https://www.transactionservices.dla.mil/daashome/homepage.asp and provides an effective means to report, resolve, and measure discrepancies for material managed by NSN.

b) WEB Visual Logistics Information Processing System (WEBVLIPS) – a web-based access-controlled query system that is used to track requisitions from their release into the DoD pipeline until the material is received by the customer.

c) WEB Requisitioning (WEBREQ) – Allows a user with WEB access to submit requisitions and receive status transactions; requisitions can be submitted interactively from the Web or input via ASCII File.

4. CONTRACTOR MATERIAL SUPPORT, SERVICES, EQUIPMENT, TRAINING

4.1. MATERIAL SUPPORT AND OPERATING SUPPLIES

A. Except for items identified as being provided by the Government, the Contractor shall provide all materials and supplies to perform the requirements of this contract. The COR or TPOC may inspect operating supplies for adequacy and compliance with contract requirements. Items determined inadequate or unsafe shall be removed or replaced by the Contractor at no cost to the Government.

B. The Contractor shall be responsible for providing all material to perform the work requirements of the contract except as otherwise specified.

C. The Contractor shall be responsible for purchasing and or replacing equipment and supplies necessary to accomplish dispensing processes that includes, but is not limited to, dispensing tools, containers, bottles, spill kits, spill pallets, ventilation equipment, and PPE. All equipment and materials shall comply with the applicable environmental and safety standards.

D. The Contractor shall use GSA Advantage to procure operating supplies, unless better prices and availability can be obtained from other commercial sources. The Contractor shall make every effort to consolidate purchases for like operating supplies used by all sites (e.g., barcode labels, thermal ribbons).

E. The Contractor shall obtain written acceptance from the COR and TPOC before procuring operating supplies and equipment. Operating supplies and equipment are for the sole use on this contract and shall not be procured for customer use. (See CDRL A012). The Contractor shall invoice for ODCs NLT 45 calendar days from the date the cost was incurred or the invoice was received. The Contractor shall prepare and submit CDRL A013 (e.g., Operating Supplies, Equipment, Freight) along with copies of supporting documentation (i.e., invoices, receipts, delivery tickets) with the invoice in WAWF IAW Section G. The Contractor shall be capable of cross-referencing supporting documentation to the charges on the invoice.

F. Approved equipment purchases, freight, cylinder, or bulk gas tank rentals, testing and certification, outbound shipping, HM permits, and fees shall be charged to the designated CLIN in Section B.

4.2. CONTRACTOR SERVICES

A. Except where identified in Section C-3.2 Government Services, the Contractor shall provide all other services required to perform the requirements in this contract.

4.3. CONTRACTOR EQUIPMENT (CE)

A. The Contractor shall provide all material handling equipment (MHE), delivery vehicles, personnel transport vehicles, and miscellaneous warehouse and administrative equipment not provided by the Government to perform the requirements in the PWS and as workload dictates a need to include support for an increased or accelerated workload. The Contractor shall retain title to any CE. The Contractor shall be responsible for fuels, maintenance, repair and safekeeping of CE. The condition of the equipment shall not relieve the Contractor of any responsibility to provide services as required in this contract. All equipment to which the Contractor has acquired title shall be clearly and permanently marked with the Contractor’s name or logo for ready identification. The Contractor shall maintain licenses and proof of insurance to the KO NLT 15 calendar days prior to full contract performance start date.

B. Contractor Equipment (CE) shall meet the same safety requirements as those established for Government equipment. All CE shall be in neat, clean, and operable condition and meet all Federal, State, and installation safety licensing, inspection, and insurance requirements.

C. Contractor Equipment (CE) inoperable or unserviceable for whatever reason including failure to meet Federal, State, or installation safety requirements shall be repaired or removed from the installation within two (2) calendar days or when required by the TPOC.

4.4. CONTRACTOR TRAINING

A. The Contractor shall provide the training identified in TE 4.1 Contractor Training and any other training not identified as Government training, but may be required for Contractor personnel to comply with the contract requirements and Federal, State, and local environmental, safety, and transportation regulations. All employees shall have completed training NLT the first day of full contract performance. Previous training from another source will not be accepted by the Government as having met the training requirements of this contract. In addition to the training identified in TE

4.1 Contractor Training, all Contractor employees shall be provided basic supply, warehousing, and HM management, storage, and handling training.

B. The Contractor shall:

1. Be responsible for all costs associated with training.

2. Update and maintain the Training Plan(s) submitted with the Technical Proposal.

3. Maintain copies of training records, designation letters, and training certificates for the duration of the contract and provide to the TPOC or COR upon request.

4. Review all training requirements quarterly to ensure Contractor personnel are current with training.

5. Provide a roster of all attendees when group training is provided such as safety training. The roster shall list all attendees by name and signature of employee, source of the training, description of the training provided and the date the employee successfully completed the training. The Contractor shall provide to the COR and TPOC NLT five (5) business days upon completion of the training.

C. The Contractor shall establish and execute a training and information program for all new employees and continual training for all other employees.

4.4.1. HAZARDOUS MATERIALS MANAGEMENT SYSTEM (HMMS) TRAINING

A. At sites where HMMS is the POR, the Contractor shall establish an agreement with Sphera Solutions NLT 30 business days after contract award to provide HMMS training to all Contractor employees.

The initial training shall consist of 30-40 hours of end to end HMMS training and the Contractor shall ensure that all employees receive the training prior to the start of full performance. Contractor employees with previous HMMS experience shall also receive the full realm of training.

B. The Contractor’s agreement with Sphera shall also include annual refresher training one time each performance period and training when there are HMMS Releases estimated to be a minimum of one time per year.

5. SPECIFIC TASKS

5.1. PROGRAM MANAGEMENT

A. The Contractor’s Program Manager (PM) shall manage the total work effort associated with the services required herein to meet the performance objectives and standards.