Attachment_J_Performance_Standards.pdf

This document is a Performance Standards Attachment for Fleet Maintenance Services for the City of Pittsburgh, detailing compliance metrics and repair time standards for various vehicle types across different city departments from 2022-2026. The performance standards cover multiple vehicle categories including Department of Public Works (DPW), Emergency Medical Services (EMS), Fire Bureau, Police Bureau, Public Works Sanitation Authority (PWSA), and refuse packers, with specific performance compliance ranges between 91-96% across different measurement categories such as PM (Preventive Maintenance) Compliance, Initial Inspection Awaiting Time, Shop Awaiting Time, and Repair Time Estimates.

The document outlines detailed exclusions for these performance standards, which include emergency situations, city-approved exemptions, holidays, weekends, and specific scenarios like vehicles at vendors or shop capacity limitations. The performance standards are segmented into multiple evaluation metrics: PM Compliance (94-95%), Initial Inspection Awaiting Time (24-48 hours), Shop Awaiting Time (48-72 hours), and Repair Time Estimates ranging from less than 1 day to greater than 10 days. Additional proposed exclusions cover non-contract repairs and delays, with a focus on maintaining high availability and efficient fleet maintenance across the city's diverse vehicle types.