Attachment J.3-Past_Performance_Questionnaire.docx
DOCX document 31 KB Posted
- Attached to
- Electronic Resources - Open Season Federal contract opportunity
- Solicitation number
- LCFDL20R0026
- Issued by
- Library of Congress
About this file
This document includes an attachment for a past performance questionnaire and information about a related federal contract opportunity. The attachment provides a template for references to evaluate a contractor's past performance on a previous federal contract. It includes rating guidelines and questions regarding quality, cost control, timeliness, and business relations.
The related federal contract opportunity is a solicitation to establish multiple indefinite delivery, indefinite quantity contracts for the delivery of commercial electronic information resources and associated services to agencies through the FEDLINK program. The solicitation seeks proposals under four potential contract lots, including electronic resources and databases, document delivery services, associated publications, and specialized access or product integration. Interested parties are encouraged to respond with proposals offering products and services under Lot 1 in order to be eligible for Lots 3 and 4 as well. The solicitation will result in awards to expand the pool of available electronic resources vendors and products for FEDLINK member agencies.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Attachment J.1 - Transfer Pay.xlsx | XLSX spreadsheet | |
| Attachments J.2 - Direct Express.xlsx | XLSX spreadsheet | |
| LCFDL20R0026 ER Open Season.pdf |
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Text version
Document Title: FEDLINK Electronic Resources Open Season Document Number: LCFDL20R0026 Page: 1 of 2
ATTACHMENT E – Past Performance Questionnaire for References
CLIENT
Information about the person who filled out this form:
Name:
Title:
Organization:
Address:
Telephone:
Email address:
CONTRACTOR
Information about the contractor being evaluated:
Contractor:
Contract Number, if known:
Contract Value, if known: $ Brief Description of Project:
RATING GUIDELINES
To summarize contractor performance for each of the rating questions, assign each question one of the following ratings:
| 0 = | Unsatisfactory |
| 1 = | Marginal |
| 2 = | Satisfactory |
| 3 = | Good |
| 4 = | Outstanding |
N/A = Not applicable
A. QUALITY
| 1. | Technical Performance |
| 1.a. | How would you rate the technical expertise of the contractor’s staff? ___ |
(Includes: Experience or knowledge in technical areas specific to task, ability to effectively communicate technical concepts)
Comments:
1.b. How would you rate the technical quality of the products produced and services provided? ___ (Includes: Achievement of critical success factors, functionality, downtime, and appropriateness of solution)
| 2. | Project Approach and Contract Management Evaluation | |
| 2.a. | How would you rate the quality of the contractor’s project management? ___ |
(Includes: Effectiveness in responding to critical problems and issues, completeness and quality of problem identification, adequacy of corrective action plans, effectiveness of project overview and review)
3. Contract Compliance 3.a. How would you rate the contractor’s compliance with contract terms related to deliverables/services? ___
B. COST CONTROL
1. How would you rate the contractor’s cost control for the project? ___ (Includes: Ability to deliver products/services at the price agreed to in the contract)
C. TIMELINESS
1. How would you rate the contractor’s timeliness in delivering products and/or services? ___ (Includes: ability to meet contract milestones and other contract schedules)
Comments:
| D. | BUSINESS RELATIONS | |
| 1. | How would you rate your business relations with the contractor at the corporate level? ___ |
(Includes: Working relationship between the contractor and contract administration team; User satisfaction; Professional behavior with all parties; Effective corporate points of contact; Initiative in meeting and anticipating Customer needs.)
Comments:
2. If given the opportunity, would you select the firm again? ___Yes ___No
Comments:
E. OVERALL EVALUATION
1. Provide your overall assessment of the contractor. ___
Comments:
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