Attachment J.2 - Past_Performance_Questionnaire.docx

DOCX document 32 KB Posted

Attached to
FEDLINK ELECTRONIC RESOURCES SOLICITATION Federal contract opportunity
Solicitation number
LCFDL24R0018
Issued by
Library of Congress

About this file

This document is an attachment titled "Past Performance Questionnaire" that is part of the FEDLINK Electronic Resources solicitation (Solicitation Number LCFDL24R0018). The questionnaire is designed to evaluate a contractor's past performance on federal contracts, covering areas such as technical quality, cost control, timeliness, and business relations. It provides a rating scale and questions for the client to assess the contractor's performance. The related federal contract opportunity is for the Library of Congress to acquire commercial off-the-shelf electronic information resources and associated services for the FEDLINK program. The solicitation is for multiple Indefinite Delivery, Indefinite Quantity (IDIQ) contracts, divided into four lots: 1) Electronic Resources/Databases, 2) Document Delivery Services, 3) Associated Publications, and 4) Specialized Access/Product Integration. Contractors must offer products/services under Lot 1 to be eligible for Lots 3 and 4. The solicitation does not include electronic training or online courses, except those that directly support the Lot 1 offerings.

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LCFDL24R0018-0001.pdf PDF
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Attachment J.3 - Pricing Pages Template.xlsx XLSX spreadsheet
LCFDL24R0018.pdf PDF

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Text version

Document Title: FEDLINK Electronic Resources Solicitation Document Number:

Page: 2 of 2

ATTACHMENT J.2 – Past Performance Questionnaire for References

CLIENT

Information about the person who filled out this form:

Name:

Title:

Organization:

Address:

Telephone:

Email address:

CONTRACTOR

Information about the contractor being evaluated:

Contractor:

Contract Number, if known:

Contract Value, if known: $ Period of Performance:

Brief Description of Project:

RATING GUIDELINES

To summarize contractor performance for each of the rating questions, assign each question one of the following ratings:

0 =Unsatisfactory
1 =Marginal
2 =Satisfactory
3 =Good
4 =Outstanding

N/A = Not applicable

A. QUALITY

1.Technical Performance
1.a.How would you rate the technical expertise of the contractor’s staff? ___

(Includes: Experience or knowledge in technical areas specific to task, ability to effectively communicate technical concepts)

Comments:

1.b. How would you rate the technical quality of the products produced and services provided? ___ (Includes: Achievement of critical success factors, functionality, downtime, and appropriateness of solution)

2.Project Approach and Contract Management Evaluation
2.a.How would you rate the quality of the contractor’s project management? ___

(Includes: Effectiveness in responding to critical problems and issues, completeness and quality of problem identification, adequacy of corrective action plans, effectiveness of project overview and review)

3. Contract Compliance 3.a. How would you rate the contractor’s compliance with contract terms related to deliverables/services? ___

B. COST CONTROL

1. How would you rate the contractor’s cost control for the project? ___ (Includes: Ability to deliver products/services at the price agreed to in the contract)

C. TIMELINESS

1. How would you rate the contractor’s timeliness in delivering products and/or services? ___ (Includes: ability to meet contract milestones and other contract schedules)

Comments:

D.BUSINESS RELATIONS
1.How would you rate your business relations with the contractor at the corporate level? ___

(Includes: Working relationship between the contractor and contract administration team; User satisfaction; Professional behavior with all parties; Effective corporate points of contact; Initiative in meeting and anticipating Customer needs.)

Comments:

2. If given the opportunity, would you select the firm again? ___Yes ___No

Comments:

E. OVERALL EVALUATION

1. Provide your overall assessment of the contractor. ___

Comments:

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