Attachment J.2 - Past_Performance_Questionnaire.docx

DOCX document 32 KB Posted

Attached to
FEDLINK Electronic Resources Services Federal contract opportunity
Solicitation number
LCFDL23R0059
Issued by
Library of Congress

About this file

This document includes an attachment for a past performance questionnaire and information about a federal contract opportunity for FEDLINK Electronic Resources Services. The Library of Congress is soliciting proposals for multiple indefinite delivery, indefinite quantity contracts to provide commercial electronic information resources, document delivery services, associated publications, and specialized access or product integration services through its FEDLINK program. Interested offerors are encouraged to respond with proposals by the indicated solicitation number to provide these electronic resources and services under four potential contract lots - Lot 1 for electronic resources and databases, Lot 2 for document delivery, Lot 3 for associated publications requiring offerings under Lot 1, and Lot 4 for specialized access or product integration requiring offerings under Lot 1 and/or 2. The contracts have no defined maximum value and services will be ordered from contractors on a firm fixed price basis.

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Text version

Document Title: FEDLINK Electronic Resources Solicitation Document Number:

Page: 2 of 2

ATTACHMENT J.2 – Past Performance Questionnaire for References

CLIENT

Information about the person who filled out this form:

Name:

Title:

Organization:

Address:

Telephone:

Email address:

CONTRACTOR

Information about the contractor being evaluated:

Contractor:

Contract Number, if known:

Contract Value, if known: $ Period of Performance:

Brief Description of Project:

RATING GUIDELINES

To summarize contractor performance for each of the rating questions, assign each question one of the following ratings:

0 =Unsatisfactory
1 =Marginal
2 =Satisfactory
3 =Good
4 =Outstanding

N/A = Not applicable

A. QUALITY

1.Technical Performance
1.a.How would you rate the technical expertise of the contractor’s staff? ___

(Includes: Experience or knowledge in technical areas specific to task, ability to effectively communicate technical concepts)

Comments:

1.b. How would you rate the technical quality of the products produced and services provided? ___ (Includes: Achievement of critical success factors, functionality, downtime, and appropriateness of solution)

2.Project Approach and Contract Management Evaluation
2.a.How would you rate the quality of the contractor’s project management? ___

(Includes: Effectiveness in responding to critical problems and issues, completeness and quality of problem identification, adequacy of corrective action plans, effectiveness of project overview and review)

3. Contract Compliance 3.a. How would you rate the contractor’s compliance with contract terms related to deliverables/services? ___

B. COST CONTROL

1. How would you rate the contractor’s cost control for the project? ___ (Includes: Ability to deliver products/services at the price agreed to in the contract)

C. TIMELINESS

1. How would you rate the contractor’s timeliness in delivering products and/or services? ___ (Includes: ability to meet contract milestones and other contract schedules)

Comments:

D.BUSINESS RELATIONS
1.How would you rate your business relations with the contractor at the corporate level? ___

(Includes: Working relationship between the contractor and contract administration team; User satisfaction; Professional behavior with all parties; Effective corporate points of contact; Initiative in meeting and anticipating Customer needs.)

Comments:

2. If given the opportunity, would you select the firm again? ___Yes ___No

Comments:

E. OVERALL EVALUATION

1. Provide your overall assessment of the contractor. ___

Comments:

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