Attachment_J_3_StratComm_Contractor_Past_Performance_Reference_Form.docx
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- Attached to
- USAID Strategic Communications Support Activity Federal contract opportunity
- Solicitation number
- 72011123R00006
- Issued by
- US Agency for International Development
About this file
This document is a past performance reference form for a USAID solicitation seeking strategic communications support services. The selected contractor will provide technical assistance to strengthen economic actors in Armenia's public and private sectors to enhance the country's economic security and ability to navigate economic fluctuations, with the goal of building a more resilient Armenian economy. References are requested to rate the offeror's past performance on a scale of exceptional to unsatisfactory for criteria including quality of products and services, timeliness, cost control, business relations, and regulatory compliance. Ratings and comments are to be submitted by November 12, 2023 to USAID/Armenia via email. The solicitation number is 72011123R00006 and is being issued by the US Agency for International Development.
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Attachment J.4 - PAST PERFORMANCE REFERENCE FORM
USAID/Armenia, is seeking relevant past performance information for a USAID solicitation, RFP 72011123R00006 for which the selected offeror will provide technical assistance to strengthen key economic actors within both the public and private sector to exercise economic stewardship, particularly to enhance Armenia’s economic security and ability to take advantage of periods of economic growth and navigate economic downturns, and ultimately build a more resilient Armenian economy.
Please provide some brief feedback and select one of the ratings for each of the sub-criteria below. A table of the definitions for each of the ratings is included on the last page of this form.
Please respond by November 12, 2023 at 09:00 AM Armenian Time, by sending this feedback directly to USAID/Armenia by email to yeravanaidaao@usaid.gov, with a copy to akarapetyan@usaid.gov. Please label the Subject Line of the email as “USAID Strategic Communications Support Activity - [Name of Offeror]-Past Performance.”
If you have any additional questions or comments, please feel free to email the points of contact identified above.
Thanks for your time in responding. Your feedback is greatly appreciated in assisting in the evaluation process.
Reference Information
Name of Individual Providing Reference Date Reference Provided
Employer Activity Name
E-mail Address Begin Date End Date
Telephone Number Dollar Value
Description of Scope of Work/Tasks [Please provide a brief description of the services the offeror provided.]
Performance Information
1. Please rate your satisfaction with the quality of product or service, including consistency in meeting goals and targets.
| ☐Exceptional |
| ☐Very Good |
| ☐Satisfactory |
| ☐Marginal |
| ☐Unsatisfactory |
Comments:
2. Please rate the timeliness of contract performance to include schedule, including the timeliness against the completion of the contract, task orders, milestones, delivery schedules, and administrative requirements and rating.
| ☐Exceptional |
| ☐Very Good |
| ☐Satisfactory |
| ☐Marginal |
| ☐Unsatisfactory |
3. Please rate the Contractor’s ability to control costs, including forecasting costs as well as accuracy in financial reporting and rating.
| ☐Exceptional |
| ☐Very Good |
| ☐Satisfactory |
| ☐Marginal |
| ☐Unsatisfactory |
4. Please rate the quality of business relations and overall management, addressing the history of professional behavior and overall business-like concern for the interests of the customer, including the contractor’s history of reasonable and cooperative behavior and rating.
| ☐Exceptional |
| ☐Very Good |
| ☐Satisfactory |
| ☐Marginal |
| ☐Unsatisfactory |
5. For prime offerors who are not small business concerns, please rate their utilization of small business concerns as subcontractors, including efforts in achieving small business participation goals and rating.
| ☐Exceptional |
| ☐Very Good |
| ☐Satisfactory |
| ☐Marginal |
| ☐Unsatisfactory |
6. Please rate their regulatory compliance, such as reporting in accordance with contract terms and conditions, late or nonpayment to subcontractors, trafficking violations, tax delinquency, defective cost or pricing data, terminations, etc.
| ☐Exceptional |
| ☐Very Good |
| ☐Satisfactory |
| ☐Marginal |
| ☐Unsatisfactory |
RATING TABLE
| Adjective |
| Past Performance Definition |
| Exceptional |
| The offeror’s performance of previously awarded relevant contract met contractual requirements and exceeded many to the government’s benefit. The company performed with very few or minor problems, for which corrective actions taken were, or are, expected to be highly effective. Performance of completed contracts was either consistently of the highest quality or exhibited a trend of becoming so. The offeror’s past performance record leads to an extremely strong expectation of successful performance. |
| Very Good |
| The offeror’s performance of previously awarded relevant contracts met contractual requirements and exceeded some to the government’s benefit. The company performed with some minor problems, for which corrective actions taken were or are expected to be effective. Performance of completed contracts was either consistently of high quality or exhibited a trend towards becoming so. The offeror’s past performance record leads to a strong expectation of successful performance. |
| Satisfactory |
| The offeror’s past performance of previously awarded relevant contracts met contractual requirements. The company performed with some problems, for which corrective actions taken by the contractor were, or are expected to be, effective. Performance of completed contracts was consistently of adequate or better quality or exhibited a trend toward becoming so. The offeror's past performance record leads to an expectation of successful performance. |
| Marginal |
| The offeror’s performance of previously awarded relevant contracts did not meet some contractual requirements. The contractor’s performance reflected some serious problems for which the contractor either failed to identify or implement corrective actions in a timely manner, or for which the correctible actions implemented were, or are expected to be, only partially effective. Performance of completed contracts was consistently of mediocre quality or exhibited a trend toward becoming so. The offeror’s past performance record leads to an expectation that successful performance might be difficult to achieve or that it can occur only with increased levels of government management and oversight. |
| Unsatisfactory |
| The offeror’s performance of previously awarded relevant contracts did not meet most contractual requirements and recovery, if any, did not occur within the stated period of performance. The contractor’s performance reflected serious problems for which the offeror either failed to identify or implement corrective actions were mostly ineffective. Performance of completed contracts was consistently of poor quality or a trend toward becoming so. The offeror’s past performance record leads to a strong expectation that successful performance would not be achieved or that it can occur only with greatly increased levels of government management and oversight. |
| Neutral |
| The offeror lacks a record of relevant or available past performance history. Based on this, there is no expectation of either successful or unsuccessful performance. |
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