Attachment J-2 Past Performance Questionairre.docx

ATTACHMENT J-2: PAST PERFORMANCE QUESTIONNAIRE

CONTRACT NO:

CONTRACTOR:

TYPES OF SERVICES/PRODUCTS PROVIDED:

PERFORMANCE PERIOD OF ASSESSMENT:

Instructions As a customer of these products/services, please complete the performance period assessment concerning the contractor. Please rate each of the performance areas concerning the contractor based on the products/services received during the performance period being assessed. For the questionnaire, the rating scale is as follows: Exceptional, Very Good, Satisfactory, Marginal, and Unsatisfactory. This rating scale is also similar to the one utilized in the federal government’s Contractor Performance Assessment Reporting System (CPARS) which documents contractor performance information that is required by federal regulations.

Definitions for the performance areas to be rated are included below in the section entitled “Definitions of Ratings”. The definitions of performance areas can be found in the section entitled “Definitions of Performance Areas”. The definitions of the ratings and performance areas used in this questionnaire are identical to those used in CPARS.

As a customer, if you have any evaluation comments to add concerning specific performance areas, please include them in the “evaluator’s comments” portion of this past performance questionnaire. At the end of this questionnaire document, you must provide signature with date for the record.

*NOTE: For this questionnaire, it is important that your information entered is factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does. Please return the completed Questionnaire by Friday, February 25, 2022 by 2:00PM EST via email to Ms. Shequesha Evans, Contract Specialist at Shequesha.evans@dot.gov with a copy to Mrs. Stephanie Cooke-Nwadibia, Senior Contracting Officer at stephanie.cooke-nwadibia@dot.gov.

Definitions of Ratings

All rating definitions are in accordance with the Federal Acquisition Regulation (FAR) 42.1503(h)(5), Table 42-1:

Exceptional: Performance meets contractual requirements and exceeds many to the Government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the Contractor were highly effective.

Note: To justify an Exceptional rating, identify multiple significant events and state how these events were of benefit to the Government. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

Very Good: Performance meets contractual requirements and exceeds some to the Government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the Contractor were effective.

Note: To justify a Very Good rating, identify a significant event and state how it was a benefit to the Government. There should have been no significant weaknesses identified.

Satisfactory: Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the Contractor appear, or were, satisfactory.

Note: To justify a Satisfactory rating, there should have been only minor problems, or major problems that the Contractor recovered from without impact to the contract or order. There should have been NO significant weaknesses identified. A fundamental principle of assigning ratings is that Contractors will not be evaluated with a rating lower than Satisfactory solely for not performing beyond the requirements of the contract or order.

Marginal: Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the Contractor has not yet identified corrective actions. The Contractor's proposed actions appear only marginally effective, or were not fully implemented.

Note: To justify Marginal performance, identify a significant event in each category that the Contractor had trouble overcoming, and state how it impacted the Government. A Marginal rating should be supported by referencing the management tool that notified the Contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter).

Unsatisfactory: Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the Contractor's corrective actions appear or were ineffective.

Note: To justify an Unsatisfactory rating, identify multiple significant events in each category that the Contractor had trouble overcoming, and state how these events impacted the Government. A singular problem, however, could be of such serious magnitude that it alone constitutes an Unsatisfactory rating. An Unsatisfactory rating should be supported by referencing the management tools used to notify the Contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency reports, or letters).

The Federal Government uses the Contractor Performance Assessment Reporting System (CPARS) to document contractor performance information that is required by Federal Regulations. Past performance information entered to CPARS is available to Federal agencies. However, this past performance questionnaire is being sent to capture your past performance assessment which may not have made it through as finalized in CPARS for the record. The performance areas and definitions used in this questionnaire are identical to those used in CPARS.

Definitions of Performance Areas

Quality of Product/Service – Assess the contractor’s conformance to contract/order requirements, specifications and standards of good workmanship (e.g., commonly accepted technical, professional, environmental, or safety and health standards). For example: Are reports/data accurate? Does the product or service provided meet the specifications of the contract/order? Does the Contractor’s work measure up to commonly accepted technical or professional standards? Assess the degree of customer (Government or Commercial) technical direction required to solve problems that arise during performance.

For Contractor Support: Assess how successfully the contractor meets program quality objectives such as ability to produce, reliability, maintainability and ability to inspect. The evaluator must be flexible in how contractor success is measured; e.g., using data from field reliability and maintainability and failure reports, user comments, and acceptance rates, and scrap and rework rates (if applicable). Did the contractor demonstrate continuous improvement, quality and reliability leadership that reflects progress in quality management?

Schedule – Assess the timeliness of the contractor against the competition of the contract, task orders, milestones, delivery schedules, and administrative requirements (e.g., efforts that contribute to or effect the schedule variance).

This evaluation of the contractor’s adherence to the required delivery and milestone schedules should include the contractor’s efforts during the evaluation period that contributes to or effects the schedule variance. This element applies to contract/order closeout activities as well as contract performance. Instances of adverse actions such as assessment of liquidated damages, or issuance of Cure Notices, Show Cause Notices, and Delinquency Notices are indicators of problems which may have resulted in variance to the contract/order schedule and should therefore be noted in the evaluation.

Cost Control – (*Not required for Firm-Fixed Price or Firm-Fixed Price with Economic Price Adjustment) – Assess the contractor’s effectiveness in forecasting, managing, and controlling contract/order cost. For example, does the contractor keep within the total estimated cost (what is the relationship of the negotiated costs and budgeted costs to actuals)? Did the contractor do anything innovative that resulted in cost savings? Were billings current, accurate and complete? Are the contractor’s budgetary internal controls adequate?

Management – Assess the integration and coordination of all activity needed to execute the contract/order, specifically the timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals, the contractor’s history of reasonable and cooperative behavior (to include timely identification of issues in controversy), customer satisfaction, timely award and management of subcontracts.

Include, as applicable, information on the following:

· Is the contractor oriented toward the customer?

· Is interaction between the contractor and the customer satisfactory or does it need improvement?

· Include the adequacy of the contractor’s accounting, billing, and estimating systems and the contractor’s management of customer property if a substantial amount of property has been provided to the contractor under the contract/order.

· Address the timeliness of awards to subcontractors and management of subcontractors, including subcontract costs. Consider efforts taken to ensure early identification of subcontract problems and the timely application of corporate resources to preclude subcontract problems from impacting overall prime contractor performance.

· Assess the prime contractor’s effort devoted to managing subcontracts and whether subcontractors were an integral part of the contractor’s team.

Utilization of Small Business – (*Applicable only to Government contracts with small business clauses; Do not evaluate performance area if contractor is a small business) – FAR Subpart 19.7 and 15 U.S.C. 637 contain statutory requirements for complying with the Small Business Subcontracting Program. Assess whether the Contractor provided maximum practicable opportunity for Small Businesses to participate in contract/order performance consistent with efficient performance of the contract/order. Assess compliance with all terms and conditions in the contract/order relating to Small Business participation (including FAR 52.219-8, Utilization of Small businesses and FAR 52.219-9, small b=business Subcontracting Plan (when required)). Assess any Small Business participation goals, to include Ability One goals, which are stated separately in the contract/order. Assess achievement on each individual goal stated within the contract/order of subcontracting plan including good faith effort if the goal was not achieved.

Regulatory Compliance – Assess the regulatory compliance of the contractor with specific or required regulatory laws, rules etc. for which the requirement had to be provided/perform in accordance with. The evaluation of this performance area is only needed if applicable etc.

*NOTE: PLEASE PROVIDE YOUR COMMENTS REGARDING EACH OF THE APPLICABLE PERFORMANCE AREAS BELOW TO SUPPORT EACH RATING PROVIDED.

EVALUATOR COMMENTS:

Evaluation provided by: Date:

(Insert Typed Name Here)

Name of evaluator:

Organization Name:

Position of evaluator (i.e. Contracting Officer’s Representative etc.):

Phone number:

Email address:

Physical mailing address:

FOR OFFICIAL USE ONLY/SOURCE SELECTION SENSITIVE INFORMATION