Attachment II - PWS.docx

PERFORMANCE WORK STATEMENT (PWS) FOR

DRUG AND ALCOHOL DETERRENCE SUPPORT SERVICES IN SUPPORT OF 21ST CENTURY SAILOR OFFICE’S (OPNAV N17) NAVY DRUG AND ALCOHOL DETERRENCE BRANCH (OPNAV N173)

1. Introduction/Background The Navy Drug and Alcohol Deterrence Office (NDAD, OPNAV N173) is responsible for Navy policy and program execution for several key Navy-wide programs such as: Navy Alcohol and Drug Abuse Prevention and Control, Drug Demand Reduction Program (DDRP), Drug Education For Youth (DEFY), Internet Forensic Toxicology Drug Testing Laboratory (iFDTL) and Alcohol and Drug Management Information Tracking System (ADMITS). The NDAD Office oversees programs which directly affect Sailors and their families, as well as other members of the Navy community. Additionally, NDAD provides program and policy guidance and tools necessary for Commanding Officers and their prevention program representatives to help Navy meet one of Chief of Naval Operations (CNO) initiatives to reduce substance abuse. (Information on these programs and initiatives can be found at https://www.mynavyhr.navy.mil/Support-Services/)

2. Scope Navy Drug and Alcohol Deterrence Branch requires administrative support of the Drug and Alcohol Deterrence Program mission and Vice Chief of Naval Operations (VCNO) alcohol and drug abuse program initiatives. The contractor shall provide services commensurate with supporting the NDAD’s programs and VCNO initiatives in tracking Navy substance abuse trends, maintaining and managing electronic Navy substance abuse prevention program data through use of Alcohol and Drug Management Information Tracking System (ADMITS) and Internet Forensic Toxicology Drug Laboratory System, and providing administrative and technical support in support of these functions. The contractor shall provide sufficient personnel to perform the tasks identified in this work statement.

3. Tasks

The contractor shall perform the following tasks under this contract:

3.1. Drug and Alcohol Prevention Program Task:

3.1.1 Conduct research and write briefs, point papers and other written documents to support or explain the objectives of Navy’s substance abuse and misuse prevention programs.

3.1.2 Conduct training sessions, seminars, training conferences, or make presentations to all levels of Navy personnel about and Navy substance abuse and misuse prevention programs.

3.1.3 Interact with internal and external stakeholders to identify collective goals, intended outcomes, and optimal methods to increase efficiencies and integration.

3.1.4 Assist with prevention efforts, and collecting requirements for operational as well as strategic planning missions, including those directed by leadership.

3.1.5 Develop and deliver prevention training to a wide variety of audiences.

3.1.6 Act as in-house consultant and specialist in prevention-related areas.

3.1.7 Plan, organize, and assist in prevention activity planning through work development and implementation, particularly with unit leadership and personnel who may not have prevention experience.

3.1.8 Communicate with senior leadership in writing, and orally.

3.1.9 Produce weekly and monthly reports on all substance abuse related issues. Monitors and verifies all follow-up contacts with Fleet Alcohol and Drug Control Officers (ADCOs) to ensure Fleet compliance with substance misuse prevention policies and procedures.

3.1.10 Perform review of all substance use and family program statistics, facility files, staff identification and provide weekly and monthly report with trends and analysis of incidents to Drug and Alcohol Deterrence Director and Deputy Director for policy concurrence and/or revisions.

3.1.11 Function as a point of contact (POC) for Drug and Alcohol Deterrence Branch on Navy policy questions and concerns regarding substance abuse prevention trends, policies, inquires, and challenges with Fleet implementation of program initiatives (provides policy, procedural assistance, and results of program research/analysis) and providing resolution to questions/concerns).

3.1.12 Function as POC within Drug and Alcohol Deterrence Branch for all Bureau of Medicine and Surgery (BUMED) and functions to include data submission from all Substance Abuse Rehabilitation Program (SARP) facilities. Prepare weekly and monthly reports to Branch Head with results of data analysis.

3.1.13 Assist program staff with developing and coordinating Navy-wide substance misuse prevention programs. Keep abreast of all current prevention trends, projects and evaluation information as basis for developing effective, innovative prevention programs which enhance Navy readiness.

3.1.14 Assist in the development of plans, objectives, and milestones for various projects, considering such factors as internal and external responsibilities and resources for project implementation and completion.

3.2 ADMITS Tasks:

3.2.1 Respond to help desk inquiries in support of the Alcohol and Drug Management Information Tracking System (ADMITS) web application. Assist users in gaining access to the system and troubleshooting problems with access including password resets, account privileges and using the application. Provide assistance to users in completing on-line data entry forms and producing queries using various reports menus.

3.2.2 Upload incident report data to the database using the web application from Drug and Alcohol Abuse Reports (DAARS) provided by field users.

3.2.3 Conduct AdHoc queries to the ADMITS database.

3.2.4 Provide technical assistance to the application users regarding the most effective and efficient automation approaches.

3.2.5 Process and monitor accounts and associated documentation, maintaining account files of users for accuracy and completeness.

3.2.6 Perform background searches, upon request, for childcare clearances, drug and alcohol incidents, urinalysis and medical screenings.

3.2.7 Coordinate with Total Force Manpower Maintenance System (TFMMS) to maintain the ADMITS UIC listing.

3.2.8 Monitor ADMITS accounts for commands not utilizing web based results and coordinate with appropriate ADCOs to contact and register those commands without system access.

3.2.9 Provide assistance to Alcohol and Drug Control Officers (ADCOs) in contacting commands with pending laboratory results.

3.2.10 Perform other administrative duties within ADMITS and the scope of this order.

3.3 Counternarcotic (Drug Detection and Deterrence) Program Tasks:

3.3.1 Manage clerical and administrative support work, including but not limited to, establishing and implementing clerical support procedures; maintaining the Drug Demand Reduction (DDR) program calendars and independently scheduling and arranging meetings, appointments and conferences.

3.3.2 Receive, screen and redirect incoming telephone calls; coordinate and manage travel arrangements per Joint Travel Regulations (JTR). Manage and maintain monthly, quarterly and annual travel budget.

3.3.3 Design and manage Drug and Alcohol Deterrence Branch filing system; provide assistance for internal operating procedures pertaining to administrative matters; and maintain ticklers for internal and external use; ability to utilize and understand DON Tacker with respect to taskers.

3.3.4 Coordinate responses to correspondence by Drug Detection and Deterrence branch; track incoming and outgoing correspondence; proof read and correct outgoing correspondence for grammar and administrative accuracy; prepare and mail outgoing packages and correspondence.

3.3.5 Maintain database for COE Workshops and Seminars; compile critiques for reference purposes and submission to Drug Detection and Deterrence Branch Head.

3.3.5.1 Communicate well both orally and in writing. Demonstrate ability to use computers, Local Area Network (LAN) communication and MS Office software products to include Outlook, Word, Access, Excel and multi-media software programs.

3.3.5.2 Compile substance abuse statistics and trends for the Drug Detection and Deterrence Branch Head.

3.3.5.3 Convert data, spreadsheets, charts and graphs into and from reports and databases.

3.3.5.4 Submit monthly reports detailing activities of the past month, summaries of actions taken, anticipated problems and hours expended.

3.3.5.5 Perform other administrative duties within Drug Detection and Deterrence branch and the scope of this contract.

3.3.6 IFTDTL Program Assistant (1 Computer Operator IV)

3.3.6.1 Perform ad-hoc SQL queries of the ADMITS database to obtain both Navy and Marine Corp statistical data on drug and alcohol trends. Respond to requests to correct erroneous data within ADMITS and IFTDTL databases) and coordinate with system hosting facility to insert, update and delete commands, data and run report.

3.3.6.2 Compile technical reports that provide analysis and comparison of data retrieved from ADMITS and IFTDTL databases.

3.3.6.3 Provide technical support assistance to Drug Detection and Deterrence on updates and maintenance of IFTDTL web portal

3.3.6.4 Coordinate with the system hosting facility to research, create and update web reports that retrieves statistical data from the ADMITS database

3.3.6.5 Import Marine Corps Drug and Alcohol Reports and respond to Marine Corps requests for reports and statistics concerning alcohol and drug trends.

3.3.6.6 Respond to help desk inquiries in support of the Alcohol and Drug Management Information Tracking System (ADMITS) and Internet Forensic Toxicology Drug Testing Laboratory (IFTDTL) web application. Assist users in gaining access to the system and troubleshooting problems with access including password resets, account privileges and using the application.

3.3.6.7 Function as the technical point of contact for field users of the IFTDTL web application. Provide assistance to users in completing on-line data entry forms and producing queries using various reports menus.

3.3.6.8 Upload incident report data to the database using the web application from Drug and Alcohol Reports (DARS) provided by field users.

3.3.6.9 Provide technical assistance to the application users regarding the most effective and efficient automation approaches.

3.3.6.10 Process and monitor accounts and associated documentation, maintaining account files of users for accuracy and completeness

3.3.6.11 Monitor IFTDTL accounts for commands not using web based results and coordinate with appropriate ADCO’s to contact and register these commands.

3.3.6.12 Monitor IFTDTL accounts for commands not utilizing web based results and coordinate with appropriate ADCOs to contact and register those commands without system access.

3.3.6.13 Provide assistance to Alcohol and Drug Control Officers (ADCOs) in contacting commands with pending laboratory results.

3.3.6.14 Reconcile data imported from IFTDTL to the ADMITS system to ensure 100% transfer.

3.3.6.15 Attend any required NADAP program associated trainings, meetings and conferences conducted at various CONUS/OCONUS site locations.

3.3.6.16 Perform other administrative duties within ADMITS.

3.3.7 IFTDTL Program Assistant (1 Computer Operator IV)

3.3.7.1 Provide technical support assistance to Marine Corp Drug Detection and Deterrence on updates and maintenance of Marine Corp web portal.

3.3.7.2 Import Marine Corps Drug and Alcohol Reports and respond to Marine Corps requests for reports and statistics concerning alcohol and drug trends.

3.3.7.3 Perform ad-hoc SQL queries of the Marine Corp database for alcohol related incidents, DUIs and drug incidents

3.3.7.4 Provide technical assistance to create Product Backlog Items (PBIs), Acceptance Criteria, Link PBIs to bugs, Link PBIs to test cases, Link PBIs to task and bugs and .Link impediment to PBIs, task and bugs

3.3.7.5 Provide administrative assistance to develop a Functional Requirement Documents

3.3.7.6 Perform ad-hoc SQL queries of the Admits database to obtain both Navy and Marine Corp statistical data on drug and alcohol trends. Respond to requests to correct erroneous data within ADMITS and IFTDTL databases by utilizing the Structured Query Language (SQL) or coordinate with system hosting facility to insert, update and delete commands, data and run report.

3.3.7.7 Respond to help desk inquires for WEBDTP and DTP Lite. Assist users in gaining access to the application, creating container for each command and troubleshooting problems with account privileges to function in the application.

3.3.7.8 Provide technical support assistance to Drug Detection and Deterrence on updates and maintenance of Navy Drug System Program (NDSP), Web Drug Testing Portal (WEBDTP) and DTP Lite

3.3.7.9 Communicate well both orally and in writing. Demonstrate ability to use computers, Local Area Network (LAN) communication and MS Office software products to include Outlook, Word, Access, Excel and multi-media software programs.

3.3.7.10 Provide administrative assistance to develop training guides, SOPs and tools within the Drug and Alcohol systems.

3.3.7.11 Compile technical reports that provide analysis and comparison of data retrieved from Admits and IFTDTL databases.

3.3.7.12 Provide technical support assistance to Drug Detection and Deterrence on updates and maintenance of IFTDTL web portal

3.3.7.13 Coordinate with the system hosting facility to research, create and update web reports that retrieves statistical data from the ADMITS database

3.3.7.14 Respond to help desk inquiries in support of the Alcohol and Drug Management Information Tracking System (ADMITS) and Internet Forensic Toxicology Drug Testing Laboratory (IFTDTL) web application. Assist users in gaining access to the system and troubleshooting problems with access including password resets, account privileges and using the application.

3.3.7.15 Function as the technical point of contact for field users of the IFTDTL web application. Provide assistance to users in completing on-line data entry forms and producing queries using various reports menus.

3.3.7.16 Upload incident report data to the database using the web application from Drug and Alcohol Reports (DARS) provided by field users.

3.3.7.17 Provide technical assistance to the application users regarding the most effective and efficient automation approaches.

3.3.7.18 Process and monitor accounts and associated documentation, maintaining account files of users for accuracy and completeness.

3.3.7.19 Monitor IFTDTL accounts for commands not using web based results and coordinate with appropriate ADCO’s to contact and register these commands.

3.3.7.20 Monitor IFTDTL accounts for commands not utilizing web based results and coordinate with appropriate ADCOs to contact and register those commands without system access.

3.3.7.21 Provide assistance to Alcohol and Drug Control Officers (ADCOs) in contacting commands with pending laboratory results, alcohol incidents, screening and treatment results.

3.3.7.22 Reconcile data imported from IFTDTL to the ADMITS system to ensure 100% transfer.

3.3.7.23 Attend any required NADAP program associated trainings, meetings and conferences conducted at various CONUS/OCONUS site locations.

3.3.7.24 Perform other administrative duties within ADMITS, IFDTL, WEBDTP and DTP Lite.

4. Other Pertinent Information

4.1 Acronyms

ADMITS – Alcohol and Drug Management Information Tracking ADCOs - Alcohol and Drug Control Officers BUMED - Drug and Alcohol Deterrence Branch for all Bureau of Medicine and Surgery CAC – Common Access Card CFR – Code of Federal Regulations CONUS – Continental United States CNO - Chief of Naval Operation’s COR – Contracting Officer’s Representative CONUS/OCONUS – Continuous United States/Outside Continuous United Sates CUI – Control Unclassified Information DARS - Drug and Alcohol Abuse Reports DCAA – Defense Contracting Audit Agency DDR - Drug Demand Reduction DEFY - Drug Education for Youth DDRP - Drug Demand Reduction Program DFAS – Defense Finance and Accounting Service DO – Delivery Order DODAAC – Department of Defense Activity Address Code DON – Department of the Navy DTS – Defense Travel System DTP- Drug Testing Portal EIT – Electronic and Information Technology FFP – Firm, Fixed Price FISC – Fleet and Industrial Supply Center iFDTL - Internet Forensic Toxicology Drug Testing Laboratory JPAS – Joint Personnel Adjudication System JTR – Joint Travel Regulation LAN – Local Area Network LPO – Local Processing Office MAR - Monthly Status Report NDAD - Navy Drug and Alcohol Deterrence Office NDSP - Navy Drug System Program NADAP – Navy Drug and Alcohol Deterrence Branch Prevention NACI – National Agency Check with Inquiries NPC – Navy Personnel Command OPNAV – Office of Chief and Naval Operations OCONUS – Outside Continental Unites States PBI - Product Backlog Items POC – Point of Contact PWS – Performance Work Statement QASP - Quality Assurance Surveillance Plan SARP - Substance Abuse Rehabilitation Program SQL - Structured Query Language TBD – To Be Determined TFMMS - Total Force Manpower Maintenance System VCNO - Vice Chief of Naval Operations WAWF- Wide Area Work Flow WEBDTP - Web Drug Testing Portal

4.2 Period of Performance: 01 July 2022 through 30 June 2023 with Base and four (4) 12-month option periods.

4.3 Place of Performance: Government Site.

4.3.1 Work will be performed on-site (OPNAV 173) in Millington, TN.

Administrative Assistant, Computer Operator III, and (2) Computer Operator IV are SCLS LCATS. The applicable wage determination is as follows:

4.4 Minimum Staffing Requirements:

The contractor shall provide an Administrative Assistant, an ADMITS Specialist (Computer Operator IV), two (2) IFTDL Program Assistant (Computer Operator IV) and two (2) Prevention Specialist. Each must have an understanding of the Navy Drug and Alcohol Deterrence mission.

The contractor shall provide adequate personnel during core hours, Monday thru Friday 0800-1600 (excluding federal holidays).

4.5 Minimum Qualifications

4.5.1 Administrative Assistant (SCL 1020 ADMINISTRATIVE ASSISTANT)

In addition to secretarial duties (filing, taking phone calls, scheduling appointments, making travel arrangements), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. The Administrative Assistant may be required to work Independently on projects requiring research and preparation of briefing charts and other presentation materials.

4.5.2 ADMITS Program Specialist (SCL 14043 Computer Operator III):

The Computer Operator III processes a range of scheduled routines. In addition to operating the system and resolving common error conditions, this worker diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations). In response to computer output instructions or error conditions, the Computer Operator III may deviate from standard procedures if standard procedures do not provide a solution and refers problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level.

4.5.3 IFTDTL Program Assistant (SCL 14044 Computer Operator IV):

The Computer Operator V resolves a variety of difficult operating problems (e.g. making unusual equipment connections and rarely used equipment and channel configurations to direct processing through or around problems in equipment, circuits, or channels or reviewing test run requirements and developing unusual system configurations that will allow test programs to process without interfering with ongoing job requirements). In response to computer output instructions and error conditions or to avoid loss of information or to conserve computer time, operator deviates from standard procedures. Such actions may materially alter the computer unit's production plans. This operator may spend considerable time away from the control station providing technical assistance to lower level operators and assisting programmers, systems analysts, and subject matter specialists with resolution of problems.

4.5.4 Prevention Specialist:

4.5.4.1 Bachelor Degree in Health related field such as social work or substance abuse counseling. Plus professional certification, such as a health education specialist certification or a prevention specialist certification from your state. Knowledge of prevention initiatives, policy, resourcing and administration of the Service prevention programs.

4.5.4.2 Extensive knowledge of the objectives, and components of prevention program activities to include support to operational aspects of the Total Force.

4.5.4.3 Extensive knowledge or experience that demonstrate ability to appropriately identify, implement and evaluate primary prevention methodologies using public health or other social science approaches.

4.5.4.4 Knowledge and experience in effective prevention program activities such as suicide prevention, sexual harassment, and prevention, sexual assault response and prevention, substance abuse and misuse prevention, health promotion, or other related behavioral health areas.

4.5.4.5 Extensive knowledge and experience in working collaboratively to implement integrated prevention programs, such as suicide prevention, sexual harassment prevention, sexual assault prevention, substance misuse prevention, family and interpersonal violence prevention, workplace violence prevention, and military equal opportunity.

4.5.4.6 General knowledge of regulatory program administration sufficient to assist in appropriate program evaluation and measurement techniques.

4.5.4.7 The Prevention Specialist is responsible for assisting in the planning, managing, coordinating, implementing, and evaluating of integrated prevention activities, policies, programs, and practices and processes. The scope of destructive behaviors covered in the integrated prevention program includes suicide, sexual harassment, sexual assault, substance misuse, family and interpersonal violence, workplace violence programs, and others as assigned. It also includes all aspects of military equal opportunity.

4.6 Travel

Travel may be required for Prevention Specialist, ADMITS (Computer IV), and IFTDL Program Assistant (Computer Operator IV). Length of time and specific locations depend upon program, leadership, and Fleet demands to complete various initiatives, briefings, etc. All travel shall conform to the current Joint Travel Regulations (JTR). Travel expenses invoiced to the Government shall be in accordance with the JTR: expenditures that exceed the JTR will not be reimbursed by the Government. The contractor shall obtain COR authorization of all travel prior to the event. For travel, the contract will include a not-to-exceed amount of $17,500.00 per year.

4.7 Government Owned Property

All documents and materials produced under this task order shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission by the Contracting Officer. The work performed will be as a "work for hire" as defined under U.S. copyright protection for this work. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights under the applicable Data Rights clause(s).

4.8 Personnel Security Clearance Requirement

The position does not require the handling and/or processing of classified information. It does require the individual to have access to Controlled Unclassified Information (CUI). The contractor shall provide all personnel who meet the requirements of a National Agency Check with Inquiries (NACI) in order to be issued a common access card (CAC) and have a Favorable Determination for assignment to a public trust position documented in the Joint Personnel Adjudication System (JPAS) for employment with user agency. Individual's without this favorable determination will not be eligible for employment in this position and must be dismissed. Personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. The contract or staff shall be required to read and adhere to the appropriate nondisclosure requirements and shall be required to sign appropriate nondisclosure statements.

5. Deliverables

5.1. All deliverables shall be submitted under official company letterhead signed by designated company representative. The cover letter shall be addressed to the Contracting Officer Representative (COR. The cover letter shall include as a minimum, the title of the applicable deliverable, date performed, and the appropriate contract number to which the deliverable applies.

5.2. Deliverables:

5.2.1.1. Monthly Status Report (MSR) - Each report shall be due on the tenth (10th) business day following the close of the calendar month. The MSR shall contain the following information:

5.2.1.2. Brief description of requirements;

5.2.1.3. Brief summary of accomplishments during the reporting period and significant events regarding the task order;

5.2.1.4. Deliverables submitted or progress/timeline on deliverable products;

5.2.1.5. Any current or anticipated problems; and,

5.2.1.6. Brief summary of activity planned for the next reporting period.

6. Performance Standards

6.1 Performance Measurement. Performance shall be measured in accordance with the following table:

Monthly Status Reports Submission within agreed upon format Inspection by the

COR

15th of each month No major discrepancies

Contractor Performance

Invoice

7. Points Of Contact

COR

Craig Smith 901-874-6951 craig.smith2.civ@us.navy.mil

Contracting Officer Kevin Clauson 215-697-1016 kevin.m.clauson.civ@us.navy.mil

Contracting Office Point of Contact:

Alina Yarmakovich 215-697-9605 alina.a.yarmakovich.civ@us.navy.mil