Attachment I-Dell EMC PowerStore Upgrades- Scope of Work (SOW).pdf

This is a Scope of Work document for the Maryland Insurance Administration (MIA) related to Dell EMC PowerStore upgrades under PORFP #D80P6600057. The project, titled "DR Drive Expansion Dell EMC PowerStore Upgrades," outlines the procurement of infrastructure components necessary to expand storage capacity within the agency's Disaster Recovery environment. The primary deliverables include five (5) P1 NVMe SED Non-FIPS SSD 3.84TB upgrade drives (SKU 400-BRYN) and associated support services. These drives will support the H, S, and P shared drives, which are utilized for MIA users' home directories and shared business unit storage. The contract is identified as C000000005452 under Agreement # 060B2490022, with a term of two years for ProSupport Plus services.

The scope of work includes comprehensive support services beyond the hardware components, specifically ProSupport Plus Mission Critical 4-Hour 7x24 On-Site support with emergency dispatch and ProSupport Plus Mission Critical 7x24 technical support and assistance, both for a two-year period. Additional components include Dell Hardware Limited Warranty, ProDeploy Plus for hardware deployment, and upgrade order processing. The document references supporting files including a Requisition_CoreRedundant_QoS.pdf, Commissioner-Approval-Memo_CoreRedundant_QoS, and a Cisco Internet Redundancy MIA SOW for router redundancy scheduled for October 2025. Specific unit prices and total subtotals are not displayed in the provided content.