ATTACHMENT G - PAST PERFORMANCE QUESTIONAIRE - NX DEFIBRILLATORS.docx

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6515--NX Defibrillators
Solicitation number
36C10G25R0012
Issued by

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This document is a Past Performance Questionnaire for a federal solicitation (36C10G25R0012) seeking Zoll Defibrillators or equal products for the Veterans Health Administration (VHA). The solicitation is for a single award Requirements contract to purchase four types of defibrillators: a Critical Care Transport Monitor/Defibrillator, a Crash-cart ALS defibrillator, a Crash-cart Automated External Defibrillator (AED), and a Public access AED. The contract will have a 12-month base period with four 12-month option years, with firm-fixed price delivery orders placed against the contract.

The past performance questionnaire is designed for references to evaluate the offeror's performance across four key categories: Quality of Service, Cost Control, Timeliness of Performance, and Business Relations. References are asked to rate the offeror on a scale of 1-3 and provide comments. The questionnaire must be completed and submitted via email to Courtney Chattman and Jessica Edwards by May 26, 2025, at 16:30 CST. Offerors are limited to submitting a maximum of five references from the past three years, and the VA reserves the right to contact references for further details in evaluating proposals.

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36C10G25R0012 Attachment G Past Performance Questionnaire

SOLICITATION NO.: 36C10G25R0012

DESCRIPTION: NX Zoll® Defibrillators Brand Name or Equal

Offerors: Please Send to Each Reference Cited in Submitted Proposal (Maximum of Five References from Past Three Years)

DEPARTMENT OF VETERANS AFFAIRS (VA)

STRATEGIC ACQUISITION CENTER (SAC)

PAST PERFORMANCE QUESTIONNAIRE

TO: Courtney Chattman and Jessica Edwards E-MAIL: Courtney.Chattman@va.gov and Jessica.Edwards6@va.gov

VA SAC is currently in the process of awarding a contract for the solicitation described above. The offeror identified below has provided your organization’s name as a reference under the contract described below:

Offeror Name:

(Insert Offeror’s Name Here)

Contract Number:
(Insert Applicable Contract Number Here)

Please rate the offeror in each of the categories on this questionnaire. See “Rating Guidelines” section for detailed description of categories and ratings. There is room for comments where you deem remarks would be helpful to our evaluation (see ‘Comment from Reference’ under “Offeror Evaluation.” Please note that the past performance evaluators for this solicitation may contact you for further details in making a fair assessment of this offeror’s past performance. Thank you for your organization’s assistance in fairly evaluating offeror proposals for this solicitation.

Please E-mail Questionnaire to Courtney.Chattman@va.gov and Jessica.Edwards6@va.gov no later than May 26, 2025, at 16:30 CST.

Name of Reference:
(Reference Complete These Sections)

Title of Reference:

Phone Number:

E-Mail Address:

Name of Organization:

Contract Period of Performance (Month/Day/Year Begin and End):

Total Contract Value (Base and All Option Years):

Options Exercised on Contract (Yes/No)?

Brief Description of Services/Commodity Provided by Offeror:

Show Cause Order Issued on Contract (Yes/No)?

Stop Work Order Issued on Contract (Yes/No)?

Termination for Convenience, Cause, or Default Issued on Contract (Yes/No)?

Rating Guidelines:

Rating
Quality of Service
Cost Control
Timeliness of Performance
Business Relations
1: Unsatisfactory
Offeror is not in compliance and has jeopardized achievement of contract objectives
Offeror is unable to manage costs effectively
Offeror delays have jeopardized performance
Responses to inquiries and issues are not effective
2: Satisfactory
Minor inefficiencies and errors have been identified
Offeror is usually effective in managing costs
Offeror is usually effective in meeting milestones and delivery schedule
Responses to inquiries and issues is usually effective
3: Excellent
Offeror is in compliance with contract requirements and delivers quality services
Offeror is effective in managing costs and submits proper invoices
Offeror is effective in meeting and exceeding milestones and delivery schedule
Responses to inquiries have been effective and/or exceeded expectations and established deadlines

Offeror Evaluation:

Rating (List Number Based on Rating Guidelines Above)
Category
Description
Quality of Service
In compliance with contract requirements, submits accurate reports/deliverables, has effective personnel, and has achieved/maintained technical excellence:

Comment from Reference:

Cost Control
Has achieved efficiencies in costs, managed costs effectively, and has submitted timely/accurate invoices with supporting documentation:
Timeliness of Performance
Has met milestones, is reliable, is responsive to technical direction, and has completed milestones on-time or ahead of schedule:
Business Relations
Has maintained effective management of contract, has exhibited reasonable/cooperative behavior, is responsive to contract requirements, is responsive to inquiries/issues, and is proactive about resolving problems:
|_| YES |_| NO
Overall Satisfaction
Would you (reference) choose to work with this offeror again?

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