Attachment D RFQ 36C26023Q0079 SOW.pdf

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J066--531-23-1-199-0003 Beckman Coulter Cytoflex Service Contract
Solicitation number
36C26023Q0079
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STATEMENT OF WORK (SOW)

as of 10/31/22

1. Contract Title. Brand name only Beckman Coulter Cytoflex LX, flow cytometer cell sorter service agreement. Please see Attachment A. RFQ 36C26023Q0079 Justification & Approval for Reference.

2. Background.

BVAMC Research Service would like to have its Beckman Coulter Cytoflex LX flow cytometer under service contract when the instrument’s initial warranty expires. To maintain functionality the instrument requires routine preventative maintenance and possible repair service that can only be provided by authorized factory certified BCI trained technicians.

3. Scope.

The site of the work will be in Research Services, building #117, room 212. The contractor will annually perform a health check to address any system or service performance issues and preventative maintenance on the instrument. All costs associated with the visit, including certified parts, software and engineering updates, labor and travel are included in the quote. The contractor will provide telephone and e-mail technical support as needed, as well as annual basic on-site training. In addition, should repair services be required, the contractor will provide the instrument with priority on-site support.

4. Specific Tasks.

4.1. Base Year services to be performed on the Beckman Coulter Cytoflex LX flow cytometer with all listed services covered by the service agreement:

o Proactive service check by a Beckman Coulter field service engineer to address any system or service performance issues o On-site labor, travel and parts during Beckman’s normal business hours o Priority on-site service support and technical phone support o Additional key operator training available during regular service visits o Annual scheduled preventative maintenance, certified parts included o Fixed maintenance costs o Service provided by only authorized and factory certified BCI technicians o Includes engineering modifications supported by 33,000 genuine new parts

4.2. Option Year One services to be performed:

o Proactive service check by a Beckman Coulter field service engineer to address any system or service performance issues o On-site labor, travel and parts during Beckman’s normal business hours o Priority on-site service support and technical phone support o Additional key operator training available during regular service visits o Annual scheduled preventative maintenance, certified parts included o Fixed maintenance costs

4.3. Option Year Two services to be performed:

o Proactive service check by a Beckman Coulter field service engineer to address any system or service performance issues o On-site labor, travel and parts during Beckman’s normal business hours o Priority on-site service support and technical phone support o Additional key operator training available during regular service visits o Annual scheduled preventative maintenance, certified parts included o Fixed maintenance costs

4.4. Option Year Three services to be performed:

o Proactive service check by a Beckman Coulter field service engineer to address any system or service performance issues o On-site labor, travel and parts during Beckman’s normal business hours o Priority on-site service support and technical phone support o Additional key operator training available during regular service visits o Annual scheduled preventative maintenance, certified parts included o Fixed maintenance costs

4.5. Option Year Four services to be performed:

o Proactive service check by a Beckman Coulter field service engineer to address any system or service performance issues o On-site labor, travel and parts during Beckman’s normal business hours o Priority on-site service support and technical phone support o Additional key operator training available during regular service visits o Annual scheduled preventative maintenance, certified parts included o Fixed maintenance costs

4.6. The contractor will be required to work during normal hours to accommodate the Boise VA Medical Center Research Service’s schedules. Normal hours are defined as Monday through Friday, 8:00 AM to 4:30 PM. All visits must be scheduled in advance with Research.

5. Performance Monitoring (if applicable).

The point of contact (POC) will be a Research staff member familiar with the flow cytometer. The POC will escort the contractor while on the premises and will be available to respond to inquiries by the contractor. The contractor will review all services performed on the instrument with the POC. The POC will confirm that the instrument is working properly upon completion of work by the contractor. Jay Radke, PhD, Principal Investigator, will serve as the POC. If he is not available, a secondary contact will be Eva Katahira, Technician.

6. Security Requirements.

The Cytoflex will not be connected to the VA intranet. The contractor employees will not have the need nor have access to VA sensitive or computer information and will not require routine access to VA Facilities. The contractor employee will require intermittent access only during scheduled visits and will be escorted by a VA employee while at VA Facilities. No background investigation is required

7. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI).

No GFE or GFI will be needed or provided, since the flow cytometer is a stand-alone instrument. The contractor does not require access to any additional equipment or materials. The C&A requirements do not apply, consequently a Security Accreditation Package is not required.

8. Other Pertinent Information or Special Considerations.

The contractor possesses the specific expertise required perform maintenance on the flow cytometer.

a. Identification of Possible Follow-on Work.

Repairs that cannot be completed during the visit.

b. Identification of Potential Conflicts of Interest (COI).

It has been determined by the COR that no conflict of interest exists with the contract modification.

e. Inspection and Acceptance Criteria.

With the contractor present, the POC will verify that the contractual work has been performed and will forward a signed receipt of work to the COR for records. No invoices will be authorized for payment until all contracted services have been rendered.

9. Risk Control

The Research building 117 is designated as a BSL-2 facility. The rooms are marked to denote specific hazards that are currently in use. In the rooms where the work will be performed, the PPE requirements will be noted, as per policy. PPE is available.

Additionally, there are no patients, nor patient care in the research buildings. No samples containing pathogens have been run on the Cytoflex.

10. Place of Performance.

Boise VAMC Research Building #117 500 W. Fort Street Boise, ID 83702

11. Period of Performance.

The period of performance will be as follows

Base Year: January 2, 2023 – January 1, 2024 Option Year One: January 2, 2024 – January 1, 2025 Option Year Two: January 2, 2025 – January 1, 2026 Option year Three: January 2, 2026 – January 1, 2027 Option Year Four: January 2, 2027 – January 1, 2028

12. Delivery Schedule.

SOW

Task# Deliverable Title Format Number

Calendar Days After CO Start

4.1 Base year: Annual PM and any necessary repair work

Contractor-Determined Format: receipt of work performed

1 copy for service contract records

Within 12 months of most recent PM Approx. 10/29/22

4.2 Option Year One:

Annual PM and any necessary repair work

Contractor-Determined Format: receipt of work performed

1 copy for service contract records

4.3 Option Year Two:

Annual PM and any necessary repair work

Contractor-Determined Format: receipt of work performed

1 copy for service contract records

4.4 Option Year Three:

Annual PM and any necessary repair work

Contractor-Determined Format: receipt of work performed

1 copy for service contract records

4.5 Option Year Four:

Annual PM and any necessary repair work

Contractor-Determined Format: receipt of work performed

1 copy for service contract records

8e Invoices - detailed Contractor-Determined

Format: final invoice at the completion of services

1 copy for service contract record 60 days

The point of contact (POC) will be a Research staff member familiar with the flow cytometer. The POC will escort the contractor while on the premises and will be available to respond to inquiries by the contractor. The contractor will review all serv...
6. Security Requirements.
9. Risk Control
11. Period of Performance.
The period of performance will be as follows
Base Year: January 2, 2023 – January 1, 2024
Option Year One: January 2, 2024 – January 1, 2025
Option Year Two: January 2, 2025 – January 1, 2026
Option year Three: January 2, 2026 – January 1, 2027
Option Year Four: January 2, 2027 – January 1, 2028
Number
Format
Deliverable Title

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